Aspen Dental - Roanoke Rapids, NC

Fantastic experience: I went to Aspen Dental to get an extraction for all teeth. I went and got an extraction of my top teeth yesterday(Friday). I was trembling with fear and anxiety. Ms. Jennifer ensured me I 2qs in good hands. My appt was at 1030 I was toothless up top by 1230. I'm so grateful for Aspen Dental. Thank you to all staff.

Positive experience: Had a very good visit people were professional and friendly.. dentist was professional and friendly.did a good job.

Fantastic experience: Best customer service ever!!! Called at 8:15 in the morning and talked to Nicole. She set me up with an appointment for the same day at 10:30 because of a broken tooth. Staff professional, cordial and very personable. Explained everything to me as they were doing it. Doctor came in and took time and explained and showed me my problems. Helped find affordable financing and set me and my husband up with upcoming appointments for cleaning and getting a new crown for me. I thanked them repeatedly. I hope my future experiences with this office are just as good as today was.

Negative experience: The experience was awful. They don't listen to your concerns. My appointment wait time was 90 minutes. But they make sure they get your money before you get your dentures. My dentures fit poorly there is no need to go back for a refit because they are going to say the dentures are correct no matter how much pain they are causing you. I have had 5 visits in 2 getting my dentures work on. I still cannot eat with them

Negative experience: apparently...after years of hard work and maintenance, and a continued clean bill of health from my prior dentist of decades (i've relocated and trying to find a new local dentist), Aspen Dental - Roanoke Rapids advised me that pretty much everything that has ever been done to my teeth needs to be redone! HAHAHAHA!...i think not!!! funny thing, they told my wife the same thing about her teeth. They wasted three hours of our time when all i went for was a cleaning. i never even got that. please, trust me, keep looking for a dentist elsewhere.

Fantastic experience: Very good service we Both are very satisfied

Negative experience: Assistant's not properly trained, dentures don't fit, been going through months of appointments and still don't have dentures that fit, not able to eat without food getting under dentures. Not satisfied

Negative experience: I wish I could give zero stars. I took my daughter, gave my drivers license to the office manager who passed it off to the dental assistant she said. No one has any idea where license went. No one is taking accountability and no one wants to return my calls. It’s crazy to me that a business doesn’t follow some type of protocol. You scan a Id and insurance and give it back. The dental tech who it was given to was so unprofessional and couldn’t even come to me to say anything. Choosing to tell me via someone else I need to contact corporate because it’s nothing they can do about losing my personal identification.

Fantastic experience: Friendly staff everyone was helpful and knowledgeable

Fantastic experience: I was a little nervous about the procedure . The worker that did my procedure was very friendly and informative about what was going on so it made me feel comfortable. I did feel the pressure and a bit of pain. She told me to ask for more numbing gel. It was my choice not to get more. She did an excellent job.

Negative experience: I'm only giving this 2 stars because the staff is indeed polite and friendly. However, I will never recommend this to anyone. I found myself out of town on a Friday afternoon with a broken tooth. I came in hoping for some sort of emergency fix to get me through the weekend. They took a complete set of x-rays, then ushered me to a treatment room, where I listened to them calling patients and making one appointment after another for extractions. The dentist told me the tooth needed to come out. I asked if a crown was not an option and she told me this tooth could not be saved and wanted me to make an appointment for Monday to have this done. They also gave me a quote for the other work they recommended. I didn't make any appointments, since I would be able to see my regular dentist on Monday. Monday morning I spent an hour in my dentist office just trying to get my x-rays transferred. Ten days later, they still had not sent them. My dentist said there was no need to extract that tooth and fitted me with a crown. When i walked into the office this afternoon to try again to get my records transferred, they began printing paper copies of the x-rays. I asked if they were giving me paper copies, the receptionist said "Well, how else would we give them to you?" It should not be this difficult to get patient records transferred to another provider. I have the feeling that their first option in most cases is extraction. I have 0 trust in their care plans.

Negative experience: Very polite-explain things very clearly

Fantastic experience: They ensured my anxiety was at complete ease, no pain during the emergency wisdom tooth extraction, now I’m recovering fairly easily. Dr Spouh was fast with the extraction and was completely understanding. Staff was very friendly and helpful with everything.

Fantastic experience: What a great experience with your cus

Negative experience: I retired from the Army after 33 years of service. I had my teeth examined at least annual while serving. I retired in the spring of 2025. After retiring made an appointment with Aspen Dental at 310 Premier Blvd, Roanoke Rapids NC and was seen on May 15th, 2025. After the examination at Aspen Dental by the dentisty, only about 6 weeks after retiring, I was told that I had 4 cavities which need immediate attention, 2 Composite 2 Surface Posterior, 1 Composite 3 Posterior, and 1 Composite 2 Anterior and 5 other teeth that needed to be "watched" as they were deteriorating, a total of 9 teeth. I believed my teeth were healthy having recently retired from the Army. I denied getting the fillings at Aspen Dental. I went to the Veterans Affairs Dental group on February 4th, 2026 and was told by the dentist there, that my teeth were very healthy and that I have no cavities. I believe that if I had continued with Aspen Dental I would have had 4 teeth unnecessarily ground and filled and potentially 9 ground and filled having damaged healthy teeth. Please draw your own conclusion. I strongly recommend against using Aspen Dental and giving Soldiers and Family members referrals to Aspen Dental.

Fantastic experience: This was my first time there, and they made my experience very comfortable. The staff are all nice and welcoming, I recommend them to anyone.

Fantastic experience: I had the extremely best experience at Aspen dental. I love my new smile!

Fantastic experience: Experience was very comfortable. We do want to be comfortable when at the Dentist. Everyone is awesome. Humble and professional

Fantastic experience: Everyone was very nice and cool. The lady who handles the insurance and dental plans is also cool (talk to her about retro games and zelda)

Fantastic experience: I had much needed dental work done by Dr.Fields & Assistants (Asia, Tekhi & Jalyn).I would like to commend them, not only on their level of professionalism and expertise but also on their ability to make me feel confident and totally comfortable. I would recommend Aspen Dental of Roanoke Rapids of N.C to all that I know. April 10 2026

Positive experience: Everything was excellent the service the people the work the only thing is the price was a little higher than other facilities but in the same aspect they use hired and better technology than other facilities as well

Fantastic experience: I'm very impressed with the professionalism of all the staff of Aspen dental. I have only been there a few times but I am treated like a life long customer.

Negative experience: The staff has always seemed nice and friendly, but I ultimately wasted a lot of time just trying to get my teeth cleaned. At my first appointment, I waited about an hour and a half to two hours before I personally had to reschedule. I gave it another chance, came back for the second appointment, and again waited about an hour before the appointment time and another 30 minutes after. At that point, I decided it was time to go somewhere else.

Fantastic experience: Implant Day. Greeted by experienced front desk support staff, overseen by Ms.Reagan Walker. After a brief wait escorted to the back by Ms. Hillary the tech who was assisting Dr. Spouh. Hillary covered paperwork thoroughly making sure all i's where dotted and all T's crossed. After this procedures where discussed numbing agents applied and Dr Spouh arrives readdresses process and completes the work professionaly and with care. The doctor was great procedure done with success, minimal pain. Overall service was great.

Fantastic experience: Hillary and Dr. D were amazing!!

Fantastic experience: I had an excellent experience at Aspen Dental in Roanoke Rapids from start to finish. The front desk staff was friendly and efficient. I was seen right on time, which I really value. making the check in process smooth and stress free. The office itself was spotless, modern, and equipped with up-to-date technology, which made the visit feel even more reassuring. You can tell that the team truly cares about both the quality of their work and the comfort of their patients. Special shout-out to: Brendan and Sabra for the time they took to listen to my concerns, their attentiveness by finding the absolute best solution to fit my needs and their dedication to exploring resources to reach an outcome that I was satisfied with. And of Course, Dr. Spouh, who is making it all happen. Thank you for caring about my smile as much as me. I appreciate you all for your acts of service and kindness. I would recommend Aspen Dental Roanoke Rapids to anyone. I'm looking forward to completing my dental work and future dental treatments with this incredibly professional, compassionate, and attentive dental team.

Fantastic experience: Professional and caring staff .. makes you feel very welcome and appreciated and comfortable. Very understanding and supportive of your decisions and answers all of your questions and concerns.

Fantastic experience: I really love this place. Everyone is so awesome. Dr Spouh and Gabby, Dr. D, and the girl who handled the waxing sorry can't remember her name. You all did an awesome job. Thanks to the financial officer for helping me work out a plan best for me. Yes Everyone is awesome. Highly recommended.

Fantastic experience: I was looking for a dentist that could see me asap.several dentists was called, but Aspen was the only one that could see me without putting me on a waiting list.I called them on Monday and I was in the office on Tuesday morning 8:00. They got me checked in, pulled that tooth with no complication's. Thank you Aspen for not putting me on a waiting list. I highly recommend Aspen dentist.You saved the day. I will be back for more dental work.

Fantastic experience: Dr deshmukh was very detailed about what I needed done and walked me through every step as she did it I ended up having anxiety attack and she calmed me down she went above and beyond I would recommend them to anyone

Fantastic experience: Great staff! Had the worst panic attack and the dentist and dental assistant were a great help. No judgement. Or anything of the sort. Just support and understanding.

Fantastic experience: Reagan and Kristen were great! Reagan helped me up front and Kristen got my x rays done. Quick and painless!

Fantastic experience: I was having really bad wisdom tooth pain and my regular dentist wouldn’t help me.I decided to call Aspen and they saw me the same day and everyone was so nice and gave me a bunch of information about costs and break down of everything. I highly highly recommend them!

Fantastic experience: My experience was good. I am pleased with the results. The team was friendly and thorough. I will definitely be returning and recommending others to Aspen Dental

Fantastic experience: Great customer service and detailed diagnosis great practice on a last minute appointment

Fantastic experience: Absolutely great people! Worked to find my dental problem! Gave me my choices and were very informative!

Fantastic experience: From Hayleigh at the front door to Dr. Andrew and Bailey that did my extractions all services provided were top notch! Went in with severe tooth pain and within roughly 30 minutes they were numbing me to help stop the pain. Wonderful service by wonderful people! Just a side note. Never forget to bring your drivers license or form of ID! That will hold you up for about an hour depending on where you live lol

Fantastic experience: I love this place. The staff is very friendly and knowledgeable. I really love how Dr. Deshmukh took her time with me and clearly explained everything to me. She is the best!!!!

Fantastic experience: Very professional very patient and very kind. Clean rooms.Im well pleased with each one of my visits.

Fantastic experience: Very friendly and relaxed place. Also the personal was very knowledgeable.

Fantastic experience: Everyone is so kind and really dedicated to making sure you are getting the best care possible.

Positive experience: Booking the appointment was fast and easy.My appointment went great from start to finish.I left there feeling satisfied.Highly recommend

Fantastic experience: The entire staff was great. Dr. Deshmukh provided the best experience I've ever had. She was very professional and thorough in explaining everything. She genuinely cared and I felt it in how she interacted with me. I felt at ease and that I was in a good place dealing with compassionate and caring professionals. Great experience from start to finish, Gregory

Negative experience: Waited 3 hours in the waiting room with a chipped tooth finally got back to the back and took the doctor an hour to see me then 15 seconds later doctor walked out and said it was too late to fill it in terrible place highly don't recommend!

Fantastic experience: My experience at Aspen Dental was an amazing 1st visit. I will definitely continue my dental care with them.

Fantastic experience: Gabby and Dr D are the best, my girl's, no pain, and a nice smile. Love Aspen!

Fantastic experience: Great dentist. Puts you at ease if you're nervous. Which I was VERY nervous! He talked me through everything. I even set up a follow up to take care of some dental issues because of my fear of dentist I have went twice in 25 years. That and was only for extractions that had to be done. Good experience at Aspen Dental.

Positive experience: The dentist is saw was Mrs. Rashmi Deshmukh. She was a little Texan female who knew her stuff! I had an emergency extraction! The day before I called and had an appointment set for the next day at 8am. They assess the situation! Technology is wild these days with the 3D modeling of your teeth. Thanks Takai for that! The rest of the staff was nice. Probably a little more than a hr later the Dentist Mrs Rashmi ran over the consultation info and had my tooth out in like 15-20 minutes!! I’ve never felt so much relief ?!! I was in a kind of pain I did t know existed! It’s like 3–4 days later atm. No pain! No I fection!

Fantastic experience: Wonderful experience, very caring and professional staff. Highly recommended!!

Fantastic experience: I had a wonderful experience, very focus, got a tooth pulled in the back, doctor was excellent

Fantastic experience: They took real good care of me! Explained all the details of my procedure with grace so that I can understand

Fantastic experience: I am extremely pleased with Aspen dental. Dr. Chawla and associates are personable and professional.

Fantastic experience: Wonderful staff, very knowledgeable and helpful, friendly, and able to be seen as a new patient on the weekend! Highly recommend!

Fantastic experience: I really like Aspen dental. The atmosphere is friendly, yet professional. I will definitely be returning for my dental care.

Negative experience: The lady in the front desk was a bit condescending. But the manager and my dentist were great!

Fantastic experience: As one of the biggest chickens when it comes to dentistry, I could not have had a better experience! Dr Mansouri, Cara and Mark took extra care to make sure I was comfortable with my procedures and experienced minimal discomfort. Highly recommend them!

Fantastic experience: The X-rays were a little uncomfortable but the customer service was great! I am so satisfied with my ending results. Everyone showed great patience. Thank you all

Fantastic experience: Aspen Dental in Roanoke Rapids, NC provided an excellent experience from start to finish. The team made me feel welcomed, heard, and completely comfortable throughout my appointment. They were fast, professional, and highly efficient. I truly appreciate their care and attention!

Fantastic experience: They are so professional i definitely recommend,They told me stuff my old dentist didnt tell me I love the 3d light They put on ur teeth so they could.get a good viewing Inside ur mouth and they broke details down step by step

Negative experience: Former Patient...I reached out about have a tooth pulled due to being in pain. Very rude and non caring. Told me they had an opening a month from now. They are messy and non caring do not go here for any reason.

Positive experience: My visit was nice. They were friendly.

Fantastic experience: highly recommend!! staff is extremely friendly & truly listened to my concerns. such a comforting environment & i will be going back for all my dental work :)

Fantastic experience: I had an outstanding experience at Aspen Dental. The staff were friendly, welcoming, and genuinely attentive from check-in to check-out. The hygienists were thorough yet gentle, and the dentist took the time to explain my treatment options clearly, helping me feel confident about the decisions I made. I appreciated the modern, clean facility and the emphasis on patient comfort and care. Scheduling was convenient, and I felt respected as a patient throughout the visit. Highly recommend Aspen Dental for anyone looking for professional, compassionate dental care.

Fantastic experience: My first experience was great, I have more work to be done so I will leave another review after my next visit.

Fantastic experience: Aspen Dental helped me get my smile back. They were able to fit me in the schedule even though they were fully booked. Very kind people.

Negative experience: Worse dentist office I’ve ever been to. Went because I couldn’t get in with my dentist. They wasn’t even concerned about the tooth that I went in for that was giving me pain. They were worried about everything else and money. Called my dental insurance in front of the lady working front desk and she was given my member id. Instead of her checking she gets up & go sits in someone’s office on the phone. There couldn’t find out if I had insurance or not; they wasn’t trying to help with my tooth. Was there 2 hours. Next day I called to see if they received my insurance & they gonna tell me it’s not active. Even after me facing my eligibility . Put me on hold 30 minutes. They didn’t care about anything but money. Staff was rude the guy who did the x rays was rough with my mouth after I told him numerous times that the right side was giving me pain. Didn’t want to send my x rays over. All I heard was “it’s gonna be this price for this & for that” WILL NEVER GO BACK AGAIN! Needs to be shut down!! Went to another dentist office & they did what they were supposed to & got the job done.

Fantastic experience: I'm so happy aspen dental gave me my smile back they were great and helpful

Fantastic experience: I had a GREAT experience here. The office staff is very welcoming and friendly. Hygienist and Dentist Dr. Chawla are very knowledgeable and explained everything throughly. I definitely recommend this clinic to any and everyone!

Fantastic experience: By far the best experience I have had. They actually treat you like a human and not just a customer.

Fantastic experience: I had a wonderful experience here. Their staff was amazing and attentive, and I really felt taken care of here. Previously had a terrible experience and will be recommending all my family to go here from now on

Negative experience: Not trying to be mean but this was just my experience. When the office first opened up in town, the front desk and dental staff was very nice and accommodating. Fast forward 2 years and the office is slowly changing staff. Its a name brand dental office, so people get swicthed out alot. About 3 months ago I needed a filling. I went in, sat down, they started to prep me then disappeared for an HOUR. I had a soggy numbing Q-tip get so gross to the point I had to leave my room to find someone to see what was going on. They were all sitting around talking. I asked them if everything was ok and they kinda rolled thier eyes. I ignored it and they soon came after 20 more minutes. They started, and I started to feel pain. I told them it hurt and they didn't believe me, saying i was being dramatic. They continue to drill and blow cold air into a open cavity. I could feel everything and the dentist working on me kept telling me to stand still and stop laughing. I was nervous laughing to prevent from crying out in pain. I have not been back since. Worst dentist experience of my life. Please reevaluate your staff for customer care.

Fantastic experience: It was a quick and easy appointment everyone was super helpful and made things easy to understand

Fantastic experience: I like the way I was treated and taken care of by Gabby and Dr.Chawla, very professional. Would recommend!

Fantastic experience: 10/10 staff are very friendly and make you feels like home, give me advice and what i should do! ( ashley is the best at numbing doesn’t hurt at all)!!

Fantastic experience: I "love" Dr. Chawla...the entire staff was professional and friendly. Thank you Aspen Dental staff for making my dental experience relaxing and painless.

Fantastic experience: I highly recommend this clinic! Staff are very welcoming and kind. Dentist and DH are very knowledgeable and explained the health of my teeth very thoroughly. Checkout was fast and smooth. I was relieved when they told me I could use “buy now, pay later” services.

Fantastic experience: We love Aspen dental in Roanoke Rapids. I have several teeth that need to be extracted. The Dentist told me that I need dentures to replace the teeth he will be removing. I told him that I lost my job because of a rare skin disease that I developed in March and That I only have the money for only the extraction. Well because of the Aspin dental team I am having my teeth extracted and dentures. THEY ARE A+ TO ME.

Positive experience: Friendly staff.. the Dentist I saw was fantastic! Only 4 stars because I haven’t got to the financial part yet

Fantastic experience: It was a great experience. Everyone was patient and polite☺️. Dr. D is very wonderful and really knows her stuff. Also Gabby she was a big help very welcoming and friendly

Fantastic experience: Torey was excellent with our journey thru Aspen Dental care. I'll recommend her services to all.

Fantastic experience: Staff was professional, made me feel comfortable even though my mouth looked as if I starred on the walking dead as a zombie ‍♂️

Fantastic experience: Very friendly staff. Through cleaning by the dental hygienist. Best experience with a cavity filling at a dentist facility.

Positive experience: Professional staff, especially the x-ray tech. Clean and organized, and ultra-modern equipment. Only disappointment...though I have insurance, they would not continue to work with me because I did not want to provide my social security number.

Fantastic experience: Professional and fair! Very clean and highly satisfied with my initial consultation and x-ray quality.

Fantastic experience: My experience today was a new dentist who was very caring and understood the issues not dental but something else. In the end of her explaining what I need to do about my dental issues I had calm down. She was awesome.

Fantastic experience: Staff were very friendly and professional. They provided a very thorough exam and explained my areas of concern. I was greatly impressed by the service that I received.

Negative experience: Horrible experience, It's was my first time there and my last. They only care about pushing sales, and not listening to the patient, would not recommend.

Negative experience: After paying $8670 for my dentures, they still don't fit. I was refused service and told that they couldn't do anything else to help me until a payed another bill I was sent after my dentures were finished. I would not refer anyone to that place.

Fantastic experience: Very professional environment! I was explained everything that was being done. Everyone was very welcoming and I was very comfortable with the staff

Fantastic experience: They got me in when I asked. Set me up with a treatment plan. They were not pushy about things that I needed but were not necessary. There was very little wait time and I have decided to do all my dental service here. I am very pleased with my first visit can’t wait for many more! Thank you Aspen Dental in RR!

Fantastic experience: Took my Mother-in-law in for emergency tooth removal. Dr. R. Chawla saw her in a timely manner & had the tooth removed before closing time. All staff was very polite, helpful & kind. Thank you all for working in a professional manner during this dental emergency.

Positive experience: Checkups include a 3d scan of your teeth and gums. I found this visual aid very helpful and educational. I was waiting a while for the hygienist and dentist to see me in the exam room, but the facility was quite busy so I imagine that's normal.

Fantastic experience: Knowledgeable, friendly staff at Aspen Dental! Very patient with their explanation of procedures and I would recommend them to anyone who is looking for professional dental care

Positive experience: I was greeted immediately by a very friendly receptionist. I didn’t have to wait very long at all when I was called to the back. The Dr. was in the hall so I introduced myself. He was very friendly. TeKai took X-rays and pictures of my teeth and took me to an examination room where the Dr. joined me for an exam. He took an appropriate amount of time discussing my teeth and also laid out a plan to help me. He was very friendly, easy to talk with and to ask questions of. I was then asked to sit in a private area to wait for the office Manager who would be going over a potential plan for me including the cost. It’s a unique experience with state of the art equipment and a smooth flow from one thing to another. I was very pleased with my visit, however, the expense to take care of my mouth is too high especially since I am on a fixed income. Overall, I would rated this practice 4 1/2 stars.

Fantastic experience: Everyone was amazing! Super sweet, answered all questions and are very caring! Highly recommend

Fantastic experience: 10/10!! I highly recommend! Staff was very professional and welcoming. Very clean facility. My Doctor was very knowledgeable and answered all of my questions .

Negative experience: I had a terrible experience with this place I came in because I was in pain they did a consultation n X-rays due to the pricing I was given I applied for financing was approved before I left office Debra told me nothing was set in stone and I now have a 1500 dollar bill n all they did was a consultation n cleaning on left side only that pricing is outrageous I would have never proceeded with a half of a cleaning had I been informed that was the price I was under the impression my insurance was covering that n I still had time to decide how I wanted to proceed next thing I know I check my care credit n I’m being billed I did not come there for a cleaning they resolved none of my issues I’m still in pain n owe them 1500 dollars!! I don’t recommend anyone come here they are severely over charging people

Fantastic experience: Amazing team and office. Was able to get in immediately for tooth pain issue. They were very friendly and thorough. Would highly recommend, they will now be my permanent dental provider.

Fantastic experience: Great staff, helped me understand what procedures we were going through before appointment, very courteous, great experience!

Fantastic experience: Kathy and Dayanna were awesome. I went in for a cleaning and the made the appointment very comforting. I haven’t had a cleaning since before Covid…