Aspen Dental - Pittsfield, MA
Welcome to Aspen Dental in Pittsfield, MA, where we are committed to providing comprehensive and accessible dental care. Our practice offers a wide range of services to meet your dental needs, including dentures, dental implants, regular check-ups, dental bridges, dental crowns, veneers, and emergency dental care.
At Aspen Dental, we focus on delivering the highest standard of care to enhance both your oral health and your smile. We understand the importance of affordability in health care, which is why we gladly accept most insurance plans, making dental care more accessible to everyone.
Don’t wait to take charge of your dental health; schedule your appointment online with us today and experience quality dental care tailored to your needs.
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-18h
- friday: 8h-14h
- saturday: (closed)
Services and Treatments
Aspen Dental - Pittsfield, MA: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 412 reviews
Fantastic experience: My kiddo had his molar break last night while eating dinner causing him immense pain. I called the office at 9 am and spoke to Kayla who was very sweet and helpful. She got us on the schedule within an hour of calling. Dr. Kakkar as always delivered expert, compassionate care along with his incredible assistant (sorry I didn't catch her name). Appointment was at 10am, tooth was out by 10:40. I really love this office and appreciate the care they give without judgement. Thank you all for treating my son so well. He walked out of there so relieved after a great experience.
We appreciate you sharing this with us, Jessica. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: Great staff very good service and very informative.
We appreciate your 5-star rating, Walter. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: Dr. Javid did an amazing job with my emergency root canal
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Jackie.
Fantastic experience: Zero complaints. Great staff. Helpful and painless. The dentist isn’t an easy experience for me and they make it as easy as it has ever been in my 40 years. Highly recommend the Pittsfield Ma ASPEN DENTAL.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Excellent service: fast and efficient. The staff was very attentive, and the translation was excellent. You really feel well looked after by the people working there!!!!!
Tatiana , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: Very impressive, highly professional. I highly recommend this dental group. Karen Davis PhD
We appreciate you sharing this with us, Karen. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Negative experience: Posting on behalf of my fiancé. Roughly two weeks ago he was have severe tooth pain and Aspen was able to get him in the next day. They did an exam including X-rays. Said what we already knew, wisdom teeth needed to be removed. Said there was no infection. I called around getting quotes for surgery as their surgeon was out of network. Fast forward to two days ago and the pain came back with a vengeance. I called our regular dentist expressing my concern for an infection. They got him in that afternoon, looked at the X-rays provided from Aspen (from two weeks prior) and said his tooth is severely infected. Took more X-rays, prescribed him antibiotics and a referral to an in network surgeon. Either Aspen knew he had an infection in his tooth and chose not to help his pain or their dr is incompetent not knowing how to read an X-ray. To think we were going to use them for surgery. Can’t imagine the problems that would have occurred afterwards!
We appreciate you bringing this to our attention, Amber. Our team would like the opportunity to look into your fiancé's experience further. To protect patient privacy, we’re only able to discuss specific details with the patient themselves. Please ask him to give us a call so we can come up with a resolution.
Fantastic experience: Really good service, Definitely one of the best in the Berkshires
We’re so glad you had a positive experience with our team, Laquan. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Positive experience: Kind, professional, as the doc 1st thing. Im hooked.
J.d., we appreciate you taking the time to leave a review. It’s great to know your visit went well overall. If there’s anything that could have made your experience even better, we’d love to hear your thoughts. Thanks again for choosing us at Aspen Dental.
Negative experience: I went to Aspen a few months back with a tooth infection. They suggested that I needed all of my teeth removed and they would install some sort of dentures and it would cost me 19k. I went to a local family dentist, they said I needed one tooth removed and the others just needed cleaning. Here I am a few months later and I had one tooth removed, the rest cleaned and the infection is gone. Aspen treated me like a paycheck, family dentist treated me like a patient. I'm glad I got the second opinion
Thank you for sharing your experience, James. We understand how receiving different treatment recommendations can feel confusing. Differences like this can happen since each dentist may have their own clinical perspective, level of experience, or approach to care. At our offices, we want you to feel fully informed and confident in any treatment decisions. We’re always happy to walk through your plan in detail, explain the “why” behind our recommendations, and talk through any alternative options that may be available. If you’d ever like us to take another look or answer any questions, we’re here to help.
Negative experience: The dental hygienist was rude she was late taking my daughter in for her appointment also hurt my daughter even when she asked her to be gentle she did not care then so then when it was my other daughters time the hygienist Victoria came out called my daughter name make a comment as she is leaving in 15 minute. I asked how the heck is she going to complete my daughter appointment in 15 minute she stated I have to get my daughter. I was there at 430pm my kids appointment was not until 5pm and Victoria did not take my first daughter until 530. If Victoria was on time taking her back there would have not been any issues. My second daughter did not even get seen. All was got was pain and frustration and attitude. No need to be rude when it is her fault when she was running behind.
Thank you for sharing your concerns, Hidee. We never want patients to feel unsupported. Our goal is always to provide transparent information and compassionate service. We value your feedback and will use it to improve how we serve our patients.
Fantastic experience: Very professional got an appointment same day I called. Will be going with the plan they suggested and hopefully will be happy with all the results
We appreciate your 5-star rating, Cathy. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: The staff was polite and informative. They released my fears of going to a dentist. Every detail was fully explained and if I didn't understand, it was explained so I could feel comfortable with my treatment. The dentist was gentle and worked to ensure my comfort.
Thank you for your kind words and sharing a positive review, Melinda. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Negative experience: horrible they take your money and do nothing
Hi Alexus, thank you for taking the time to share your feedback. The practice aims to provide the highest quality of patient care and takes all feedback seriously. If there are any further concerns about the care plan you received, please feel free to contact us directly for further explanation.
Fantastic experience: The experience and care was great, waiting time normal, receptionist very polite helpful, manager great . I would recommend here to anyone for dental care.
We appreciate you choosing our office and sharing your experience, Garnet. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Fantastic experience: Best dental office in berskire county I recommend this office for anyone I insist
We’re so glad you had a positive experience with our team, Jordan. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: Aspen dental staff in Pittsfield MA has been so good to me and have gone above and beyond since the first time I went there about 11 years ago!!! I will continue to give them my business and tell everyone I know.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Dr. Javid was professional and polite. Allie was fantastic, compassionate, and gentle. They made the experience of a tooth extraction pleasant.
Thank you for leaving a 5-star review, Scott! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Negative experience: I’d give 0 starts if I could they are extremely overpriced
We always strive to keep our pricing as affordable as possible because we believe everyone deserves access to quality dental care. Our treatment recommendations are carefully made by our experienced team with your long-term oral health and overall well-being in mind. If you have any questions or concerns about your personalized care plan, payment options, or the services we provide, please don’t hesitate to reach out. We’re always here to help and want to make sure you feel comfortable and informed every step of the way.
Fantastic experience: Excellent service and very attentive to patients. Thank you, DA. Ronny, for taking care of my son. The care you gave him gave me a lot of peace of mind. Thank you very much. Thanks to Dr. Javid Excellent service I highly recommend the dental office
Adriano , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: My experience with aspen dental couldn’t have went any smoother. From booking online in the middle of the night for a toothache for the following morning, to being welcomed and treated quickly for a diagnosis, I will most definitely be returning. Lexi was the first and last face I saw during my visit and I appreciated her professionalism along with the rest of the staff. 10/10 would recommend!
We appreciate you sharing this with us, Grant. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Negative experience: Didn’t actually help me. Only tried to pressure me into spending thousands for unnecessary cosmetic repairs, when all I asked for is to fix a filling that fell out…which they did not do. Two thumbs down. Don’t waste your time or money if you actually need dental work
Negative experience: Staff is very kind but the pricing is outrageous. If you can find another dentist then I’d definitely recommend going elsewhere. Seems like the company cares more about money than they do patient care.
Thank you for bringing this to our attention, Jason. We understand how many barriers there can be to getting care and know that cost plays a role into why patients avoid going to the dentist, which is why we offer a variety of financing solutions. You can learn more about our financing options here: https://bit.ly/4bYdBnc. Please let us know if you have any questions, we’re happy to help.
Fantastic experience: All the staff at Aspen Dental are compassionate and professional. I was able to get my appointment in a timely fashion. I would recommend them to everyone. Thank you so much Dr. Kay and Ronny.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience!
Fantastic experience: Dr kakkar and Allie were great. They were both very professional and supportive during my daughter visit
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates
Fantastic experience: My 79 year old mother needs new dentures and the staff here was absolutely amazing with her. My mom is a firecracker full of fun spice and they rolled with her personality. It was the best experience ever at a dentist office. Thank you for your kindness and support.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you!
Fantastic experience: Friendly staff. Highly experienced Dr K. Highly recommend
We’re so happy to hear this. Thanks for sharing your 5-star experience!
Negative experience: WARNING: This company uses deceptive business practices that will result in unexpected charges and unnecessary procedures. When going in for a routine cleaning that is covered without a deductible through our insurance, we were charged $140 without warning. When these issues were brought up to Jacky she showed no remorse or understanding, and simply said that the charges were dictated by the hygienist. When asked why the charges were different than previous visits, I was told that it's under the discretion of each individual hygienist what to code for charges, meaning it's a roll of the dice whether it will be the covered routine cleaning or a $140 bill. There isn't a respectable dental office on the planet that would call that good business practice. When told she may lose customers if the company can't make it right, she denied any wrongdoing to begin with. She then tried to say that I shouldn't be upset because the bill hasn't even been paid yet, as if I'm nieve enough to believe the bill will somehow disappear if left unpaid. I encourage anyone reading this review to stay away from this establishment. It was made clear that their bottom line is all that matters. Jacky was even bold enough to say that we're not customers at all, merely patients who aren't afforded the basic right to refusal that other industries provide. A person with an elementary understanding of economics knows that a business without customers won't last. If she continues to represent Aspen Dental, they won't last either.
Adam, thank you for bringing your experience to our attention. We strive to provide the best care for our patients and we take your concerns seriously. Please know we hear you, understand how you’re feeling, and are actively addressing your concerns. Thank you for your patience in the meantime.
Fantastic experience: Awesome people. Felt very comfortable. Highly recommend
We’re glad you had a 5-star experience. Thanks for sharing!
Fantastic experience: After being a long time patient, my dental insurance’s changed and Aspen dental is no longer covered. Because I needed an emergency appointment, I explained my reasons and they fit me in right away. Fantastic service and even without the insurance it was affordable.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Professional and clean. Appreciate their friendly office. My husband was able to get right in for an emergency and they did everything possible to help and work with our budget. Thank you Allie and Dr Javid for making it a great experience.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Ronny is an excellent dental assistant, he's a very helpful person, also my hygienist, Victoria, was amazing, she did a great job whit my smile.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Great experience. Jackie was very pleasant and detailed going over the pricing with me. My dentist did a great job with 3 fillings, I was in and out under an hour! I usually dont enjoy the dentist, Aspen Pittsfield made my experience quick, painless, and enjoyable.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Dr.Kakkar and Allie were incredibly professional and amazing to work with. I sought out Dr.Kakkar for tooth reconstruction after a bad accident. Truly impressed with his work, I highly recommend!
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: No stress. Showed up with a cracked tooth and tooth pain. I knew I would likely need an extraction. I was seen right away. Allie and Dr. K made me feel very comfortable from the start with X-rays and examination .The office staff was very helpful as well. Thank you Jackie and Kayla for making my visit a smooth and stressless experience. Extraction happened same day.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Everyone was beyond exceptional,.Allie was amazing..Made me feel so comfortable,and cared about..I also felt very informed along the way.Allie explained it all.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Dr. K, Cyn and Jackie we're absolutely amazing. The whole team was accommodating, kind, and showed incredible dentistry. They got me right in and took care of all my needs. I highly recommend!
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Everyone was very professional and made my visit as comfortable as possible. Victoria, Cyn, Ronny Dr. Kakkar were phenomenal!
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Really good stuff and a great doctor, Appreciate for your excellent service, not sure about the name but I got a great dental assistant, I think was Ronny very helpful and kind, 10/10.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Allie is great at what she does & she made me super comfortable !!! Ronny is also a great DA
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: I had a great experience here I went for my first appointment in a while everyone made me feel very comfortable from the xray and when I needed the breakdown for pricing they worked with my schedule
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Victoria was my hygienist and she was great! She made the process easy and comfortable. Would definitely recommend Aspen to my friends <3
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Kayla P was very helpful through the entire process. She is the standout of the entire staff.
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: From the moment I walked in, the experience was top-tier. The front desk lady Kayla, who was very welcoming, and the dental assistant Allison, who made the X-ray process smooth and comfortable before any work even started. That’s when I knew I was in good hands. The entire visit exceeded my expectations. If anyone is looking for a dental office, I will highly recommend Aspen. Great people and a great overall experience!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Jackie and staff were all around great.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: I had a great experience at Aspen Dental thanks to Jackie. From the moment I walked in, she made the entire process of getting checked in smooth and stress-free. She was friendly, patient, and took the time to explain everything clearly, which really helped ease my nerves. Jackie has a way of making you feel comfortable and cared for, which isn’t always easy at a dental office. Her professionalism and kindness truly stood out, and it made a big difference in my visit. I really appreciate her help and positive attitude I’ll definitely be coming back!
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Had a great appointment today with dr kakkar and da khelslynn they were both very efficient and kind Victoria was very through with her charting recommended aspen to everyone the office manager Jackie was very kind thanks aspen team
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: This office and their wonderful staff including Allie and Ronny and Dr Kakkar were very helpful in helping me obtain the dental clearance that I needed for another medical procedure. Thank you all
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Being married to a dental hygienist, you come atuned to quality service. Today I had a crown done. Dr. Kakkar did his usual great job, however, much of my experience today has to go to Olivia! This young lady has an awesome approach to creating a calm and relaxing experience. Kudos to the office mgr who hired her. I hope she wins the contest!!!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: ALEXCIAis very good she explained the importance of a good cleaning and explained the pricing too make sure it's affordable.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I recently reached out asking about a full mouth rehab. Due to severe trauma around the dentist, my teeth are completely shot. Alexcia asked all the questions to get some background and explained the options that Aspen had to offer. In my opinion, I have never received better customer service! They might not accept my insurance but honestly it is well worth the time and money. I’m excited to meet the providers and start my new journey to a new smile! Thanks Aspen for hiring such friendly caring staff! I look forward to working with you!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Great care great team. Khelslynn and Dr. Kakkar
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: I’ve gotten Allie the DA sooo many times & she is honestly the best. Always makes sure I’m comfortable & understands what’s going on. I’ve seen both Dr. Kakkar & Dr. Javid, both amazing.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Olivia and the doctor were great, I love coming to Aspen and I definitely recommend it to anyone that needs dental work done
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Great experience lex was very polite answering my questions on the phone
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Olivia was an amazing dental assistant and dr kakkar did a great job, I definitely recommend Aspen dental to everyone.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Positive experience: I had a toothache and was looking for a dentist that accepted MassHealth. I called the number listed online, which routed me to the main Aspen call center out of state. The woman who answered the phone was very kind and helpful, but she told me that my local Aspen office accepted MassHealth. (I had asked if they take Fallon, so it’s possible there was some confusion there.) I was able to get an appointment surprisingly the same day. However, when I arrived, I was told at the front desk that this location does not accept MassHealth. Because I was already there and in pain, I decided to pay out of pocket just to have the dentist take a quick look. The dentist who delt with extractions and root canals, unfortunately came across as brash and rushed during the exam. When he looked in my mouth, he gave an annoyed sigh. Then tested for pain sensitivity. Having spent only a couple minutes checking the issue, which made the interaction feel uncomfortable. That said, everyone else in the office was incredibly sweet, kind, and helpful. I really appreciated how friendly the rest of the staff were. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! UPDATE: After posting my original review, the on-site manager reached out to me directly. I genuinely appreciated the time she took to call and discuss the situation. She was sincere in her concern and offered a thoughtful apology, which meant a lot. While my initial experience led me to leave the original review, I do want to acknowledge the professionalism and effort the manager showed in addressing the issue. It’s clear she cared about making things right, and that level of customer service deserves recognition. Thank you for taking the time to follow up and listen.
We’re glad you had an overall positive experience, Astael. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences! -The Customer Service Team
Fantastic experience: Had a wicked tooth ache all week and couldn’t get in to see a dentist a buddy of mine suggested aspen and when I called I was kinda surprised first time Iv ever had a decent dental experience. Staff was awesome and Lex I think her name was was very pleasant and patient with me when I kept losing cell service .
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Always leave this place with a big smile. Allie is a pleasure to work with and the best dental assistant I’ve ever had. Will continue to go back as long as she’s there!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I really liked Olivia, she was very professional, and she was very good at her job as well.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Great experience getting dentures for my husband
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Has been a great experience taking good care of me
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Every one was kind and they explained everything they were going to do during the exam.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Had an excellent cleaning done by Victoria, she never fails to make anyone and everyone welcomed and relaxed! :) Dr. Javid was great and very thorough for the exam portion of my appointment. Job well done for the two of them definitely recommend Aspen for everyone including myself, looking forward to my next appointment:)
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Negative experience: Be careful. I was signed up for an expensive procedure at Aspen Dental, and found a $200 charge for a water floss on my invoice. After switching dentists I learned that the procedure was not necessary (excessive billing). The dentists and staff are great, but the investors who own the business do not have your best interest at heart.
We regret your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team
Fantastic experience: Let's talk about dental cleaning. Victoria was truly gentle and skilled. I even took a nap while she did my cleaning. After the cleaning, Khelslynn scanned my teeth for Motto Clear Aligners treatment. Dr. Javid explained the entire process to me. Excellent professionals and wonderful people. See you soon!
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Was very friendly ans helpful for me.i was nervous but got relax soon as she took my xrays and then signing out for more help lady was nice also
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Wow! Friendly, kind, and professional. All round great experience. They were up front about billing, seemed genuinely welcoming, and helped us efficiently. Would give 6 stars if I could.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: I came in to have a couple of fillings done. Allie was courteous and made sure I was informed every step of the procedure, as well as made sure I was doing okay. Dr Javid took his time and was willing to change the plan for the day based on some recent pain I had been feeling.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: From the initial phone call I made to my departure of my visit I was treated with care and compassion by each individual I encountered. I am grateful for your care
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Started going here and they did an amazing job, Lexi greeted me with the biggest smile and warmest welcome. The staff there is amazing 10/10 recommend!!
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Positive experience: Gentle care and professional and kind staff for my initial appointment - happy to be a new patient here. Cyn, Dr. K, and hygienist Victoria were great care providers. I have dental phobia and everyone was super good at explaining what to expect.
We appreciate your review! We're always working to improve and hope your next visit is even better. Thanks for the positive review! We’ll continue working to make each visit a 5-star experience. – The Customer Service Team
Fantastic experience: Everyone is super friendly and helpful. Lex at the front desk was very kind and thorough explaining billing options
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Olivia was wonderful (awesome dental assistant by the way). Aspen dental in Pittsfield is amazing. They always listen and make sure I am comfortable and completely numb. I have a hard time with getting numb and they make sure I am before doing anything, even if it means multiple injections to do it. The staff is very helpful, never had a problem here. I have severe anxiety when it comes to dental work and they are very understanding about it. Dr. Javid was very nice and understanding with my issues. Thank you so much for everything.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: This office practices the fine art of upselling… Beware… A simple procedure will end up costing you a lot more than you think.
Peggy, thank you for taking the time to share your experience. Our goal is always to provide clear information and recommendations so patients can make informed decisions about their care, never to make anyone feel pressured. We value your feedback, as it helps us continue to improve patient experiences. -The Customer Service Team
Fantastic experience: Went in for a temp crown after my tooth broke. Dr. K and Olivia took care of me quite well. Friendly and professional! I would definitely go back for them again!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Negative experience: I thought I was going to the consultation for free today to go over my options based on what I had read on your website. When I was done with my consultation I went over the cost with someone in the front desk. When we were all must done with the billing. She tells me I owe $400.00 for today. I told her that their website said the consultation was for free on their website. She told me to read the fine print on your website. I was shocked and confused on the hidden cost. My friends had warned me about the hidden cost but I didn’t believe them until today. If I were to proceed with the treatment I was looking for.. What other hidden cost would encounter? I told my friends that they were right regarding the hidden cost. I am also going to warn my colleagues when I get into work tomorrow about the hidden cost with Aspen dental!!!
Pat, we regret any confusion or misunderstanding. The current promotion, No charge exam & x-rays, is for patients without insurance. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Fantastic experience: I was in for an extraction without full anesthesia. The dental assistant Kheisiym was so nice, made me feel feel relaxed. The dentist did an Amazing job, pain stopped immediately after removal. So fast, so painless. Highly recommend the dental services at Aspen Dental in Pittsfield, MA.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Dr. Gabe Incredible doctor pulled a molar, which usually is painful I didn’t even feel the needles he gave me in my mouth! Healed like a champ Reasonable price for a bone graft Thank you to all the Aspen Dental workers for being so professional and thoughtful.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: What an amazing staff. They make you comfortable and relaxed. They explain everything to you and you can understand what they’re doing and the process. At the end of my visit I was more happy than I had ever expected to be
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Super nice staff! The Dentist was able to tell me exactly what I would need and broke down the cost. I definitely will be doing what he suggests but unfortunately not now . I have to wait a little bit and I’m sad about that
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: The staff was very caring and pleasant thank you Aspen Dental
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: A day after I walked into a basement beam, I walked up to the front desk of the Pittsfield Aspen Dental office presenting a mouth with broken and missing front teeth. Half laughing half crying , I asked: “Can anybody help me?” Sarah, the operations manager, said: “Sure we can. Come on back here to my desk.” From that moment on, the best way to describe the treatment I received from the entire staff was Absolutely Remarkable. Not just Sarah. Kayla, Alex, Ronnie, Olivia, and Dr. Morgan. Dentistry with a chemistry of caring and competent professionals who I am indebted to…. Largely because I have a better smile than I ever did, because the office helped keep the cost down and Now I have a group of good people that I can go back to with full confidence. If you walk into a basement beam face first, here’s where you go next. Thank you guys !
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Great customer service! Everyone was very friendly! The Dr was great with a stubborn tooth. Thank you again what a great team.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: My experience was positive and Doctor Kakkar walked me through the process and was great.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: I highly recommend Aspen Dental. They have a friendly and dedicated team. Ronny was very patient during the X-rays. Dr. Kakkar and Victoria were very attentive and professional.
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I have to say that I was terrified as I let my dental care go for many years, however, Aspen team was wonderful. Ronny was patient, kind, and spot on with the x-rays! Victoria was kind and patient, as well. We need to do a little work, but I completely trust them all with my care. Peace
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Negative experience: Horrible service and care. Literally couldn’t care less about their patients, sent my husband to get some help with a cracked tooth and he was completely dismissed and treated like dirt. If you’re anxious and in pain and in need of care DO NOT GO HERE!
We are really sorry to hear this Amanda, and we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into your husband's experience further. Please ask him to give us a call at 1-844-296-0187. -The Customer Service Team
Negative experience: Fraud, instead of using your insurance they recommend you sign you up for care credit. And charge the care credit instead of your insurance very fraudulent
We're sorry to hear that your experience didn’t meet expectations. If you're open to sharing more details, we’d appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our Customer Service team at 1-844-296-0187. We're here to help. -The Customer Service Team
Negative experience: The worst dental experience of my life. I went to Aspen Dental to get Motto aligners and left with over $1,500 in damage that I had to pay out of pocket to have corrected elsewhere. They pushed unnecessary procedures, clearly trying to upsell me on treatments I didn’t need. They convinced me that two of my existing fillings needed to be removed and redone in order to move forward with the aligners. At my initial appointment, I had an X-ray—no mention was made of a cracked tooth or the need for a deep cleaning. They said I only needed a light cleaning and had two cavities. Apparently, those cavities were located under fillings I had done less than five years ago. I had zero pain and no issues with those teeth that they claimed had cavities. I went along with it because I’m not a dentist and trusted that they knew more than I did. In the midst of my *light cleaning* I was told I actually needed a deep cleaning which was 300$ more in order to move on with motto. So I went a long with that too. Then it was time for the fillings, the girl put a suction in my mouth then immediately took it out and said, "Oh I have to change it." Was it used from previous patient? Was it broken? - I'll never know. & When they were done with the filling they said, “When did you crack your tooth?” I replied, “I didn't crack my tooth.” Then they told me, “Well, now you need more work. We can’t move on with the aligners.” They had a staff member walk me out with barely any explanation nor education on what to expect. No follow up appointment either. They said they would call me. It felt very cold for what’s supposed to be a healthcare environment. As soon as the Novocaine wore off, I was in excruciating pain where they had drilled. I ended up having to get urgent care. I found out Aspen had drilled into a nerve and I developed an infection. This place felt more like a profit-hungry, soulless business than a provider of care. & Whoever replies to these comments don't bother replying to mine with an 800# I'm not interested in wasting any more of my time with your company. I am writing this to hopefully stop other people from making the same mistake I did by going to Aspen dental.
We're very disappointed to hear this, Sammy. We understand you are not interested in speaking with us at this time, should this change our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can work to find a resolution. -The Customer Service Team
Fantastic experience: Aspen Dental is Awesome! I had a cracked tooth and needed attention. I Googled emergency tooth extraction and Aspen dental came up. Gave them a call, and with a few short question had an appointment for the next day. The staff was on point and got me set up quick fast and in a hurry! I was in and out fast!!
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: I went to Aspen Dental about three weeks ago. Due to a wisdom toothache, I was evaluated and recommended to extract not just one, but the four teeth I had. The budget was too expensive for me and my dental insurance did not cover the extraction, since the surgeon who works there does not accept insurance. I tried to tell them that only two molars could be extracted, but they insisted that it must be four o'clock. I looked for a second opinion elsewhere, and decided to attend to it. However, Aspen Dental took practically two weeks to send me my tests and the reference for them to attend to me. I called Aspen several times to find out if they had already been sent, and the receptionist told me every time I was sending them or had just sent them, which was a lie. I had to wait in pain those two weeks until Aspen sent my reference. Honestly, I think that Aspen Dental is just looking for money and, above all, that the receptionist was selfish with me because I felt that my feelings were ignored, now I am happy to have found a second opinion.
We’re sorry to hear that your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out. -The Customer Service Team
Fantastic experience: I have never met so experienced and nice people at Aspen dental. Dr Tushar Kakkar and Ronny the dental assistant helped me feel relaxed and very comfortable! I highly recommend Aspen Dental! They were all wonderful!!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: My wife has recently been diagnosed with lung cancer, and we are in the process of starting chemo and radiation. During this time she developed problems with her teeth. We were concerned about infection during the cancer treatment. We had planned to have her teeth removed for a while, but this was put on a back burner due to The recent diagnosis. Her cancer oncologist recommended that she had her teeth removed before starting the treatment. I thought this task would be impossible. We called the Aspen dental office in Pittsfield Mass and explained what we were dealing with. They got us right in that day. X-rays were taken, and they did impressions of her teeth. It just so happened that Their oral surgeon was going to be in the office on Monday and had an opening. So we booked it. The denture technician Alex said he would do his best to get the teeth done so she would leave with them on Monday. But at the latest Tuesday. We went in on Monday, the oral surgeon removed the teeth, and she left with new dentures in her mouth. It has been a day since the surgery and my wife is doing fine. Minimal pain and happy with her new smile. I would like to acknowledge the staff for their Professionalism and their wonderful personalities. I would also like to acknowledge Alex for getting the dentures ready for Monday. I feel everyone in your office went above and beyond to make this happen given the time restraint involved. Thanks again, Bob Happy wife happy life. :-)
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: 1st visit: informed me each step along the way what they were doing and why. Professional yet friendly - I felt at ease the whole time. Super patient with all my questions. Great experience !!
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Always amazing. They truly care about everything being right and that I'm happy with it. The Lab tech Alex is a rockstar for legit going above and beyond. Very glad I went here
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Very pleased with the service that i received. Dr Kakkar and DA Ronny were efficient, they explained what was going to happen every step of the way, they answered my questions. The process was smooth. Very happy with my experience. The administration staff is professional. I highly recommend
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Excellent experience staff and dentist took the time to understand my condition and were able to offer a solution
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: My overall experience with my over $14,000 implanted lower over denture has been horrible, disappointing for many reasons. The best experience was on 9/24/25 The lab tech Alex was great ! He stayed long after hours to do a proper repair of my three times broken denture. He was so educated, and He properly informed me of options, giving me hope to eventually have a viable, functional, and dependable implanted denture. His attention to detail and determination to make it right temporarily was impressive. Thank you Alex Aspen Pittsfield Ma
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Nice and friendly made me feel very at ease and helped me understand exactly what they were going to do to fix my problem. I called at 8:00 am was there at 3:00 pm Dr. Kakkar and khelslynn Fixed broken tooth in my front. Very noticeable now. Unbelievable. My teeth are beautiful! I'm so happy with the final results. I couldn't ask for anyone better Dr Kakkar said your smile is your calling card and I'm very thankful he made mine beautiful 5 star all the way
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
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