Sitwell Dental
Discover Sitwell Dental, where compassionate family care meets advanced technology in Saratoga Springs, Clifton Park, Malta, Albany, and Latham, NY. Led by experienced dentists Dr. Tiffany O’Brien, Dr. John O’Brien, and Dr. Albana Cami, our practice is dedicated to providing high-quality dental treatments that fit every stage of life. We believe everyone deserves a healthy, confident smile, which is why we focus on building lasting relationships with patients of all ages, from toddlers to grandparents.
Our comprehensive services include essential general dentistry, preventive care, and pediatric dentistry, ensuring your whole family stays healthy. For those looking to enhance their appearance, we are certified specialists in Invisalign® and Six Month Smiles®, offering discreet and effective orthodontic solutions. We also excel in cosmetic dentistry, providing porcelain veneers, and in restorative procedures like dental implants and root canals.
We prioritize your comfort and financial well-being, offering amenities like warm blankets and a relaxing atmosphere, along with affordable pricing options including our Smiles First membership plan. Visit our modern facilities to experience dental care that feels more like home than a clinic.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-14h
- saturday: (closed)
Photos of Sitwell Dental
Our comment from Best Dentists Club about Sitwell Dental:
A Family-Centered Practice with Advanced Technology
Sitwell Dental operates across multiple locations in New York, including Saratoga Springs, Clifton Park, Malta, Albany, and Latham, providing comprehensive care for patients of all ages. The practice is distinguished by its blend of modern, state-of-the-art facilities with a warm, home-like atmosphere designed to alleviate the stress often associated with dental visits. By offering amenities such as comfortable seating and soothing environments, the clinic ensures that every visit feels less like a clinical procedure and more like a welcoming experience.
Expert Care for Anxiety and Complex Procedures
One of the most frequently highlighted strengths of Sitwell Dental is its exceptional ability to manage dental anxiety. Many patients specifically mention overcoming severe fear thanks to the patience and gentle approach of Dr. John O’Brien, Dr. Tiffany O’Brien, and Dr. Albana Cami. The team is praised for their compassionate bedside manner, taking the time to explain procedures clearly and ensuring patients feel safe and heard. For those with significant anxiety, the availability of nitrous oxide and a calm, non-judgmental environment has been described by patients as a life-changing addition to their care.
Comprehensive Dental Solutions
The clinic offers a wide spectrum of services tailored to both health and aesthetic needs. Key specialties include:
- Restorative and Endodontic Care: Highly skilled performance of root canals, extractions, and bone grafts, often performed with minimal discomfort and quick recovery times.
- Implantology and Esthetics: Expert placement of dental implants and restorations, helping patients restore their smiles and chewing function with confidence.
- Orthodontics: Certified specialists in Invisalign® and Six Month Smiles®, offering discreet and effective teeth straightening solutions.
- Pediatric and General Dentistry: Family-friendly care that includes pediatric dentistry, ensuring children build positive relationships with oral health from an early age.
Commitment to Patient Comfort and Communication
Patients consistently appreciate the professionalism and efficiency of the entire staff, from the front desk to the dental hygienists. Cleanings are frequently described as thorough yet gentle, with hygienists taking time to educate patients on oral hygiene. The practice is also noted for its logistical support, including assistance with insurance navigation and flexible scheduling for emergencies. While the vast majority of feedback is overwhelmingly positive, the clinic maintains a responsive approach to patient concerns, emphasizing its commitment to resolving any billing or communication issues promptly to ensure total patient satisfaction.
Services and Treatments
Sitwell Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 269 reviews
Negative experience: I had an extremely disappointing and frustrating experience with Sitwell Dental. I went to this office specifically because I was dealing with bruxism and was looking for treatment that would address both the symptoms and the underlying problem. Dr. John replaced eight teeth on my upper arch with crowns. After the crowns had already been cemented, It was realized that they were slanted. Having extensive dental work completed and then discovering an issue with the crowns afterward was extremely concerning and left me very unhappy with the care I received. On my lower arch, my teeth were also shaved down and temporary fillings were placed. I did not feel that this adequately addressed the problems I originally came to the office to have treated, Dr.John also realized this and did not charge me for the fillings on bottom teeth as seen in receipt. In my experience, the treatment I received did not resolve the underlying issue, nor did I feel that the resulting symptoms were handled appropriately. The entire experience left me feeling that I underwent significant and irreversible dental work without getting the solution I was looking for. I have serious concerns about the quality and approach to the treatment I received, and I regret choosing this office for my dental care. Based on my personal experience, I would strongly recommend getting a second opinion before agreeing to extensive treatment here. I personally would not return to Sitwell Dental and would not recommend this office to others.
Negative experience: Beware they are crown happy here.
Negative experience: Question: how do I go about actually speaking to a human being on the phone? Thank you
Thank you for sharing your concerns. We sincerely apologize for any frustration or confusion you experienced. It’s possible there was a miscommunication regarding scheduling locations. We’ve reached out directly to help clarify and ensure your future visits are scheduled appropriately. Please feel free to contact our office so we can assist you personally and make this right.
Fantastic experience: I recently had Dr John O’Brien do crowns for teeth 30/31. He is a gifted dentist and a consummate professional. I also had an excellent experience with a hygienist in the office who pointed out some bone loss on my Xray. I was grateful for this information as I’d discontinued an osteoporosis med due to the acid reflux side effect. I now know I have to take additional Ca/Mg supplements. The office is bright, modern, and cutting edge. I received the highest quality dental care there with a minimum of pain & discomfort. Dr John is the real deal. I can recommend Sitwell/Malta without hesitation.
Thank you for the review!
Negative experience: They need to answer their phone! OR at least call back
Fantastic experience: I have always one been terrified… and I mean terrified of the dentist and from the very first time I saw dr John and his team I lost any bit of fear I had. His patience, knowledge and quickness has made all the difference in my life and I’m forever grateful.
Negative experience: I proactively called Sitwell after open enrollment to confirm my appointments. The appointments were confirmed but I was told my insurance would be dropped in the new year. Despite this, they canceled all my future appointments without notifying me. Nowhere—neither verbally nor in their stock letter—did they say it was my responsibility to reach out if I wanted to stay a patient. This was not the first lack of communication I’ve had from this office. Frustrating and disappointing.
Fantastic experience: Dr John made me feel comfortable and confident about my procedure with him I will forever go back
Fantastic experience: Sitwell Dental has been my family's dentists for over 3 yrs. We are grateful to be able to be seen promptly when an issue happens and for the kindness of the entire team no matter who you see. I must absolutely refer she has done much dental work for us. Dr Chang is gracious, gentle, patient and meticulous! We have been to both Malta and Saratoga offices and seen both John and Tiffany. Kudos to your entire staff! You haven't let us down your great for our community! I totally recommend readers see for yourself! ❤️
Fantastic experience: Izzy cleaned my teeth and did an amazing job! Always a pleasure at Sitwell
Fantastic experience: This was my first cleaning at Sitwell. Izzy did a great job.
Fantastic experience: Izzy did a great job! Very thorough but gentle!!
Fantastic experience: Great experience at Sitwell with Dr. Cami and Hygienist Haley. Always look forward to cleanings with Haley and Dr. Cami has such an attention to detail. She made my smile that much better!
Negative experience: Their work is good but their billing is crooked
Hi Art, we’re glad you’re happy with the work we performed for you but we’ll have a manager reach out to you to address your billing concerns. I assure you our billing is not crooked. When we complete work that requires a predetermination but patient wants to proceed with work before we obtain pre-approval from patients, patients are required to pay up front and then are re-imbursed if and when insurance pays. This is explained to patients in these situations but I understand if there may have been some miscommunication here.
Fantastic experience: 5/5 experience at Sitwell. The staff is very comforting and kind. Dr. John is very personable and friendly as well. Loved the atmosphere and would definitely come back again and recommend to others.
Fantastic experience: I am super sensitive about my teeth and hate the whole process of going to the dentist, but Dr. John and staff made it easy and painless. They actually took their time and were very patient with me. Highly recommend them:)
Fantastic experience: As someone with high dental anxiety Dr John always makes me feel super calm and I know i can alway trust him to do an awesome job, I have gotten fillings, crowns and a root canal from him and always very happy, they have the best dental assistants and front desk staff.. 10/10 recommended Sitwell Dental to everyone!
Fantastic experience: The staff is phenomenal, the doctors and assistants make you feel heard and well taken care of! 10/10 would recommend to family and friends!
Fantastic experience: I started coming to this office about 6 months ago following several years of avoiding dentists due to previous negative experiences that lead to severe dental anxiety and fear. Dr. John has now completed several extractions, bone grafts, crowns, root canals, and fillings with an implant surgery booked for next month. I no longer have fear or anxiety prior to my appointments as Dr. John has established an excellent rapport and I trust him with all of my dental work! Dental hygienist Haley was the first person I met on my first appointment in the office, and her kindness and compassion is what lead me to having trust in a dental office for the first time and committing to a long list of procedures I need to get my dental health back on track. I have yet to have anything but a positive experience with any of the treatment team at this office. Anxiety/embarrassment surrounding my dental health has always been a huge part of my life, and I am so glad that it is no longer a worry coming to this office. Thank you Dr. John and the rest of the Sitwell team!
Fantastic experience: Mr. O'Brien and his staff we're extremely pleasant and professional and I can honestly say that they gave me a flawless root canal procedure. I highly recommend this team!!!
Fantastic experience: Everyone at Sitwell Malta is excellent. Professional, courteous and friendly. Most recently for cleaning my hygienist Izzy was exceptional.
Fantastic experience: Highly recommend Sitwell Dental. My hygienist Haley did an excellent job. She was very thorough and gave great oral hygiene tips!
Fantastic experience: Izzy provided a very thorough cleaning and helpful maintenance tips. Dr. John was also great. Will be happy to come back!
Fantastic experience: Haley was very good at explaining things about teeth while she was cleaning mine
Fantastic experience: I went for a cleaning today with Haley! She is the one doing my cleaning since I started going to Sitwell Malta and no need to try another one to know she is doing the job right. She is very detailed and knowledgeable. She hears you and make all her efforts to make you feel comfortable at all times. I even shyly said that I didn’t like the cleaning with water and with no hesitation she switched to the regular cleaning tool. I just want all my cleaning appointments to be done by her! She is kind and sweet! Thank you Haley!!!
Fantastic experience: I ended up having to get a root canal. The process was A+ I couldn’t have been more happier. The staff was super friendly and I am now a set well customer..
Fantastic experience: Edit: just went back for a double extraction. Dr Chang is simply talented and amazing and I love her professional and sweet personality. She is so gentle that I barely felt TWO extractions. First visit for a root canal. I am terrified of the dentist. Dr. Chang and Arielle were so amazing. Arielle was so sweet and made me feel welcome and less scared. Dr. Chang and Arielle did great quick work, didn’t judge me or hurt me. Dr. Chang was able to save a badly decayed tooth and not extract. Sitwell is also in network for state workers which was hard for me to find a more advanced dentist that took my insurance. The tvs above are a wonderful touch I loved watching the dogs!!! They also got me in the next day after calling them. Thank you guys so so much again!
Thank you for the review!
Negative experience: DO NOT GO HERE, THEY HAVE HIDDEN FEES, THEY LIE AND SAY THEY WILL CHECK YOUR INSURANCE TO MAKE SURE YOU ARE COVERED BUT AFTER DOING PROCEDURES AND WORK THEY LATER BILL YOU.
None of this is true as we do not lie and we have no hidden fees, but please contact our manager Lauren at [email protected]. We would be happy to look into your concerns and see what we can do to accommodate your situation as we want you to be happy with the care that we have provided.
Fantastic experience: First time at Sitwell Malta and had a great experience. (With one small suggestion). My hygienist Sheila was great at putting me at ease; very welcoming and gentle since my teeth are super sensitive. All areas were clean and equipment appeared state of the art. Dr Cami was so nice and thorough. Answering all my questions about future care. I would highly recommend. Just one small pet peeve…. I arrived 20 minutes early for a 9 am appt and wasn’t asked to fill out new patient forms until 9 - the receptionist had forgotten! Not a deal breaker but a little annoying. Other than that, everyone from check in to check out was courteous and helpful
Fantastic experience: Had a tooth extracted yesterday, basically painless. And they take state employees dental insurance. Great job!
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Fantastic experience: I have always been afraid of the dentist. I found Sitwell when they opened. The staff is amazing! State of the art care. I went yesterday to have some teeth prepped for crowns they knew I was nervous but made me so comfortable from the time I walked in to the time I left. Dr John is amazing I will never let another dentist touch me… thank you Dr John and Staff I look forward to seeing you all soon!
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Fantastic experience: You are greeted when you come , everyone is friendly and says hello. My hygienist Sheila is amazing. She has such a gentle touch.
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Fantastic experience: If your looking for a Dental Practice that’s spotless, efficient, and caring go to Sitwell Dental. It’s a 10 in my book. EVERYONE in that practice is outstanding! My first visit in the Malta office was exceptional. I got cold and was going to run to my car to get my coat, but they said, don’t worry about it. They gave me a blanket that one of the office staff made during COVID. It was spotless, warm and beautifully made. I’ve been to their Clifton Park Office for a Root Canal, and again, EVERYONE was outstanding! The Dentist, Dr. John O’Brien, was incredible, gentle, and very likable! Obviously I can’t say enough good things about them.
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Fantastic experience: Sitwell Dental is a terrific dentist. I’ve been extremely pleased with their professionalism and staff!! Always takes care of the patients first! Highly recommended!!
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Fantastic experience: Great work. No waiting Have had a lot of work done. Avoid discomfort at all costs. Sheila and the Dentists are top notch. Highly recommend. One girl wish i had her name went out of her way to get a hold of my insurance company to save me money. I didn’t even know the benefits i had. Highly recommend.
Thank you for the review! The front desk girl who helped you out is Ava! She’s great and I’m glad she could help you with your insurance!
Fantastic experience: My visit to Sitwell dentist was great ! The staff was professional and polite. The hygenist Shelia was very thorough in her cleaning and very informative on concerns I had !!
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Negative experience: DO NOT EVER GO HERE!!! I have had a lot of dental work done in my life and have always been okay with it. After going here I have nightmares about all my teeth falling out ( I've never dreamed about that until this place). I have had bad experiences with two of their dentists here. One who did some fillings and crowns for me. She did the Novocaine shot and it felt like fire going up my cheek. Also, my face was numb for FOUR HOURS following this appointment. It looked like I had a stroke. I've never experienced this until her and I have had a lot of dental work done. I wanted to give her a pass, it does happen, sometimes they hit a nerve and that happens. So I went back for a different filling, and it happened again except this time my vision went blurry for three minutes. I told my coworker this experience and she told me that she had a similar experience but her vision went completely black for a couple minutes. Turns out it was the same dentist, this is clearly something she does often. After that, I requested another one of their dentists and they told me a lot of patients asked to change after an appointment with this woman. I don't know why they kept her on staff for as long as they did. So with this new dentist, I went because the filling that I had done the previous time crumbled the next day. So, the receptionist told me that I would love this new dentist because everyone does. I did not, she didn't believe my filling crumbled and instead of just looking at it stuck a sharp metal tool in the filling hole. If you've ever had a filling, you know how painful that is. So, you are better off going literally anywhere else. I for one am never going here again.
Fantastic experience: Sitwell Dental has a friendly, professional and detail oriented staff. There services have been high quality and show a true teamwork environment. Special shout out to Sheila, she provided an excellent dental cleaning provided on recent visit.
Fantastic experience: Heather was extremely helpful in setting up my appointment and making sure everything went smoothly on my first visit. Sheila was a great hygienist, very personable and gentle while cleaning! Overall, it was a great first experience! I would recommend Sitwell to anyone! Also as I in the waiting room, another patient arrived with an appointment at the Clifton Park office, they were extremely accommodating and got her in to the Malta office promptly! Very professional!
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Fantastic experience: Highly recommend going to Sitwell Dental in Malta! Hygienist Haley and Dr.Karrel were very thorough and professional! Will be coming back!
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Fantastic experience: This was my first time here after moving from my old Dentist office. Sheila and Ava made my experience AMAZING! Sheila is my all time favorite hygienist. She was so kind, knowledgeable, personal and gentle when working on me. Ava was very productive in getting me an appointment in a very timely manner and she was so kind, funny and helpful. This office is very modern and up to date and I love the atmosphere. I can’t wait to come back for my next appointment! Thank you Ava and Sheila!!
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Fantastic experience: Clean, patient and professional office. Team is thorough when it comes to treatment plans and options.
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Fantastic experience: I followed Shelia here from a previous dentist because she is THAT AMAZING! Everyone is so nice and helpful here.
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Fantastic experience: Heather was awesome! Good spirit about everything I had questions on! Ava at the front desk was very nice!
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Fantastic experience: I went to Sitwell dental in Malta today for the first time. I had my teeth cleaned by Sheila and she did a fantastic job!! And my checkout experience was quick and painless, thanks to Heather R! Looks like I’ll Be going back !
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Fantastic experience: Nice and welcoming staff. I had a great experience with Dr. John O’ Brien. Totally recommend Sitwell dental.
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Fantastic experience: I was apprehensive about switching dentists since going to the same one for 35 years but I’m glad I did! Sitwell has been amazing….. great service, friendly staff and always a pleasure to deal with! Malta office is very efficient and they have all of the latest technology! My last cleaning was done by Sheila who was great and highly recommended! A++
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Fantastic experience: Had my deep cleaning done by Heather the hygienist. She did an amazing job and was super nice and caring along with excellent knowledge of my issues. Dr John O’Brien also is very good. He also is very caring and knowledgeable. I always find the reception staff to be very nice and willing to help. It seems like a great place.
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Fantastic experience: 100% would recommend. Literally got in the same day I called for a second opinion. DR Cami was so genuine and I almost cried happy tears as to how much stress was eliminated from one visit. I don't usually do reviews but Sitwell In Malta is amazing.
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Fantastic experience: I had a great experience working with Dr.Cami at Sitwell, she took the time to sit with me and thoroughly explain everything and was amazing at my ortho appointment. Ava at Sitwell was also the best! Her help made my appointment so much easier and was able to answer any questions I had. I will definitely be returning to Sitwell for future checkups/appointments!
Fantastic experience: I have been going to this dentist for about a year. The offices are clean, welcoming, and relaxing. The staff are helpful, and do great work. I was able to get a filling within 2 days before a trip. Parking is also plentiful.
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Fantastic experience: I had gotten my wisdom tooth removed and Dr. Cami was very nice and removed it quick and without me feeling a thing. Great dentists office!
Fantastic experience: Best dentist I’ve ever had. Very happy with recent implant / crown and cleanings. The dentists and hygienists are very skilled and use the most modern equipment. Very happy I chose them.
Fantastic experience: Dr. Cami issweet and her new hygentist I'm finally getting my teeth out and have a beautiful smile can't wait for top dentures. Dr cami explained everything and some of the cost feel very relaxed with her pulling my 9 teeth may 5 guys
Fantastic experience: Great staff, very professional, explained procedure in detail. Highly recommend
Fantastic experience: This office is clean and efficient. The quality of care I received was the best. The dentist and staff were very kind and understanding .I would not go anywhere else.
Fantastic experience: Let me start by saying that going to the dentist is not my favorite. I have had multiple bad experiences elsewhere but not with Sitwell Dental. Sitwell Dental is top notch from the Dr.’s to the staff. I am happy to say that Sitwell did an amazing job from start to finish. I highly recommend them. You really get the feeling that they have your best interest and are very friendly and professional.
Fantastic experience: Great experience and very friendly staff. Would highly recommend to anyone.
Fantastic experience: The best dental care I have ever experienced. The front desk staff and hygienists were very friendly and welcoming. Dr. John & Dr. Tiffany were very patient and professional while answering my questions and did an excellent job. I would highly recommend this practice!
Fantastic experience: Sitwell Dental in Malta did an amazing job! I’m not one to love getting dental work done, but everyone in the office made me feel more than comfortable. As soon as I walked in I was greeted with a smile. The front desk was also super helpful with making my appointments and keeping everything super easy! I recommend Sitwell Dental to everyone!
Fantastic experience: Best dentist so glad I switched over to here! Friendly staff & dentist who know exactly what they’re doing. 10/10
Fantastic experience: Great dentist to go to they are all very nice and very good at what they do. They are not rough or causing you any pain and if you have a question they are very informative.
Fantastic experience: I'm not very good going to the dentist...Dr Cami is the best! She's always a pleasure to see and always makes me feel comfortable about going to the dentist!!
Fantastic experience: Excellent people to work with. Dr Chi and her assistant were super friendly and conducted the procedure with absolute regard for patient comfort. Highly recommend this practice Sitwell Dental.
Fantastic experience: I have had nothing but great experience at Sitwell Dental and I am so glad I found the best dentist office in the area where I’ve been going regularly for the last 3 years. I have been to many dentists and I can speak from my own experience that Sitwell is the best in the area by far! Dr. John O’Brien is extremely high skilled and can tackle any dental challenge. He did a phenomenal job on my implants and root canals. He has restored my teeth and I am so grateful for his patience and hard work! Dr. Cami is just as great - very knowledgeable and explanatory. She is patient and gentle and did an exceptional job on my crown. She made me very happy! She also has high skills in cosmetic dentistry and has given many people a beautiful smile. I would highly recommend her! Office staff is also very friendly and always accommodating. Always a good experience! Happy client ~ Kristi
Fantastic experience: I am so happy to have found this dental practice! A well-organized office with Kind and caring staff. After completing repair work poorly done by a previous provider, we worked together and came up with a plan to replace older crowns. My oral health is the best in years!
Fantastic experience: The absolute best dentist!!! All of the staff are incredible! Very cleanly, soothing atmosphere, reassuring, and professional. So thankful for this place!
Fantastic experience: Sitwell dentist employees are awesome. Excellent personalities, excellent dental work. Very efficient work time I suggest Sitwell dental to anyone who's needs dental work. They make you feel comfortable.
Negative experience: The office visit was fine. I was told that I needed a number of old metal fillings removed and crowned, which is understandable, I'm old. But my problem was that the dentist said they would have to submit it to my insurance first and that insurances often deny these as they would rather wait until you need a root canal. So they submitted and I waited. A month goes by and I find out I was denied, all the while I'm still having discomfort in one tooth. I spoke to my insurance and they said the x-rays didn't show any failures. They also said that instead of submitting all of them at once, it would have been better to submit for the one causing me the most problems first. The rep said they would be happy to discuss it further with the office and would reconsider. I called the office and left a message with the details of the call and asked for someone to call me back. That has been a month and still no call. Sorry, but if I have to hound you for decent care, I'll go elsewhere.
I am very sorry to hear about the lack of communication from our office. Patient satisfaction and proper patient care is very important to us. I would like to get this resolved for you personally, please call our office and ask to speak with me.
- Dr. John O'Brien
Fantastic experience: Everyone there is always so friendly. It’s the first time I’ve gone to a dentist and felt totally at ease.
Thank you for choosing Sitwell Dental!
Fantastic experience: Little bit of a longer review but in short this is the best Dentist you'll ever go to. 5/5 Early on in my life i had several unpleasant experiences associated to Dentists. The sound of the drills, the pain, being told "you wont feel a thing" then feeling agonizing pain. Someone manhandling your jaw and feeling like you got kicked in the mouth the next several days after the appointment. As an adult now in my 30's i thought that finding an affordable and caring dentist were two things i could not have at the same time. I became a new patient at this location last year and they have been nothing but amazing the entire time. The staff is always so accommodating and friendly. When you ask about coverage they let you know the deal right away. And the Drs are honest and treat you with respect. To date i have gotten the following done at this location: 1- annual exam w/ comprehensive xrays / cleaning 1- wisdom tooth extraction 2- fillings ALL PAIN FREE! seriously! I was mostly impressed on the wisdom tooth extraction. I had my bottom 2 wisdom teeth removed at my past dentist and they were yanking and drilling and it felt like it would never end! Must have been 2 hours in that chair and boy was it painful and that's how i thought the final tooth was going to go. When i had my last wisdom tooth removed at THIS office it took her 15 minutes total, i felt nothing tbe whole time AND recovery was quick with only the bleeding being the minor annoyance but that part is normal. They know what they are doing here! There have been 2 times in the past couple of months where i have experienced random severe tooth pain and both times they made availability to see me the same day. I have never experienced that amount of urgency for my own well being and don't take it for granted, but knowing that they were there when i needed them really speaks volumes about how they conduct themselves as a business and as professionals. Thank you to all the staff at the Malta Sitwell location. You are all a shining example of what care and compassion should be.
Fantastic experience: Dr. Chang was very caring and compassionate! I would highly recommend her!!!
Fantastic experience: I have severe dental anxiety and Dr. Chang was amazing! I had to have a lot of fillings fixed from prior work at Aspen Dental and it was so calm and relaxing. She explained everything and made sure I was okay during my visit. Dr. Cami and Dr. John are great too. I love Sitwell Dental!
Fantastic experience: They are so awesome I have bad dental. Anxiety/ptsd from previous dental experiences. Dr. Cami was amazing. She got my tooth out even though I wasn't expecting it to be done today. I can't sing their praises enough.
Fantastic experience: Our first visit here . We are so happy we chose them . The entire staff very attentive and .very patient oriented.in fact a pleasant experience. Highly recommended.
Fantastic experience: I had an emergency dental situation & they scheduled me the same day I called. I was a new patient for Sitwell & I was assured I would be well taken care of. After using state of the art equipment, Dr Chen diagnosed I needed root canal & prescribed antibiotic right away, which alleviated the excruciating pain. The following week, Dr J O’Brien performed the root canal. I was so nervous because it was my first one ever but he was so skilled that it took less than an hour & felt almost no discomfort during the procedure. I expected to be sore afterwards but once the numbness went away, I had very little soreness which was managed by taking only 1 Motrin for 2days. The crown on my tooth was not damaged which was something I was concerned about. The office staff is so kind & professional. I highly recommend this practice, because I was really well taken care of! Thank you so much!
Fantastic experience: The best dental care I have ever experienced! From the moment you walk in - the front desk staff make you feel right at home. The team are professional & courteous. I’m a very nervous patient, but I’m always made feel at ease at every visit! And they are fantastic with kids too!!! I wish I had switched to them sooner. Amazing service, great quality of customer service and fantastic results! Thank you Sitewell!!
Positive experience: The office needs better communication between the patient and the dental coverage. It should be stated prior to work being performed not upon check-out, what is covered the patient responsibility will be. Surprise you owe $1,000 due today, is a bit unethical. They are friendly, but need to brush-up on their office policies.
Fantastic experience: I have the biggest fear of going to the dentist... that was until I walked into Sitwell Dental. From the moment I entered the office... the front desk staff, the assistants and the Dentists... friendly, comforting and very concerned with their patients. The office is extremely clean and welcoming. I would highly recommend them.. especially if you’re a big baby like I was!!!!
Fantastic experience: I've seen Dr. Tiffany (O'Brien) and her husband, Dr. O'Brien, and both were wonderful. Root canals aren't known for being a positive experience but I honestly have no complaints. The appointments were made extremely quickly, the office staff and assistants were all professional and the facility was very clean. I had very little pain and the new tooth works great!
Fantastic experience: I had to have 4 cavities filled. I have major dental anxiety but the Dr. was so sweet and she did a great job numbing my mouth. I didn’t feel a thing! I also get anxious with cleanings and since changing to Sitwell I haven’t had one bad experience. It’s clean and everyone is so friendly. They always take me right on time too.
Fantastic experience: This place is great. First thing, I do not like going to the dentist, like a lot of people. And the main reason is because it takes so long, going and waiting, gritting in the chair and waiting, and waiting, and waiting. As a new costumer I thought it was going to take forever but, I have never been in and out so quickly, and the service I received was outstanding, clean, professional, and informative. Would recommend Sitwell to everyone, old and young, local or out of town. I drove an hour and can’t wait to go back, weird huh?
Fantastic experience: I had a very pleasant experience at Sitwell Dentist today I was totally terrified of the dentist and they were so gentle and kind I found my new dentist thank you ladies for making me feel comfortable
Fantastic experience: Fabulous staff!! Dr. John was incredibly patient and compassionate. Thank you for all if your assistance! It’s great to know when you walk in your greeted with a smile!
Fantastic experience: Excellent doctors and staff. Extremely thorough. Strongly recommend!
Fantastic experience: Very Professional, quality work and I highly recommend this dental office for your dental needs
Positive experience: Dr. Tiffany was a pleasure to work with. She made me feel comfortable and I was pleased with my experience there.
Fantastic experience: I saw Dr. (John) O'Brien for a root canal & he was simply outstanding! Everyone in the office is pleasant, the Doctor was friendly but efficient, and most of all, the procedure was quick and easy. I suffer from awful dental anxiety and it was all in all a painless experience. Would recommend.
Fantastic experience: I actually look forward to going to the dentist. Heather is awesome!
Thank you for the review!
Fantastic experience: We’ve had great experiences here; both my husband and I are patients and my toddler is too. Everyone at the practice has been great - super nice, flexible with scheduling and re-scheduling, and accommodating of last-minute changes - which is really appreciated given this crazy time we’re living in. We highly recommend the practice and are so glad we found it!
Fantastic experience: I had two root canals done followed by two crowns and the Dr was simply wonderful. It wad not as painful add i thought it would be with the exception of the novocaine shot.
Fantastic experience: My mouth is still numb as I type this. I am one of the hardest to deal with patients out there, and they were endlessly patient and kind the entire time. The receptionist, the assistant and Dr. Burns were so patient and kind and receptive to anything I said the entire time. I am terrified of having dental work done and today I needed a tooth extracted, they offered anything that would make me feel more comfortable and I barely even felt anything during the procedure. Will definitely keep coming here for any future dental work.
Fantastic experience: In all honesty, I hadn’t been to the dentist in almost 2 years when I walked into Sitwell today, and I was incredibly nervous. I’m happy to report that I had a fantastic visit! The staff were all very friendly, and the office was super clean (which is especially important at the moment). I look forward to my next appointment with them!
Fantastic experience: Super clean, and the staff is excellent! The hygienist Jess was AMAZING during my regular appointment- then today I had two wisdom teeth extracted and it was very quickly done. Good experiences overall, I will continue coming here for my dental needs.
Positive experience: I went this morning for a root canal and a cavity. I have severe dental anxiety and although the root canal procedure was long, it was basically pain free. Overall it was a good experience. I gave 4 stars because the Assistant was friendly and professional but really needs more technical training.
Fantastic experience: My experience at Sitwell Dental was incredible. I had all four of my wisdom teeth removed in less than an hour with minimal pain considering I was awake and present the whole time, and at 1/3 of the cost I initially was preparing myself to pay. The receptionist, dental hygienists, and doctor were all helpful, pleasant to talk with, and professional. I highly recommend Sitwell Dental if you're looking for a local, high quality service with clean and modern facilities at an amazingly low cost.
Fantastic experience: Very technically savvy dentists. Friendly assistants and support staff. Lovely clean building with all of the hi-tech equipment. So far a great experience, my insurance appears to cover needs similar to past local dentists that I’ve had. Had a crown fitted recently, and the experience was quick, professional, with a good outcome. Very happy.
Fantastic experience: I'd like to thank the AWESOME team at Sitwell Dental for taking great care of me in going from a partial upper to a full denture, the entire staff was professional and caring during the entire process and I feel like a new Man with a new smile. I would 100% recommend them to my friends and family, and I will stick with them for all of my dental needs ❤
Fantastic experience: I had severe tooth pain that I got checked out Thursday and what I feared was exactly what I thought. A root canal. I have massive dental anxiety and I avoid the dentist at all cost. At first impression they seemed real kind and answered all my questions. I felt comfortable enough to make am appointment. The next day the pain increased and didnt know what to do. I tried to push through the day and try to work through the pain. By time I got home the pain was so unbearable that I couldn't take it anymore. I emailed the website right away. The next morning Dr. Obrien called me to check on me. He got me the first available appointment for Monday and sent a script for an anitbiotic also something for the pain. It helped get me through the weekend. On Monday both Dr Burns and Dr. Tiffany took very good care of me during the procedure. The procedure took longer than anticipated but they worked together to finish the first part. I'm so happy with my service. I hate going to the dentist. Its one of my biggest fears. I highly recommend anyone with dental anxiety to come to this facility. They are kind, gentle, and go out of their way to make sure you are comfortable and safe. I'm so impressed. In fact I am happy to go again. Thank you!
Fantastic experience: I had a severe tooth ache on Thursday 10/29. Went to see them on Friday10/30/20. I really was happy with the way my tooth turned out. It hurt afterwards but turns out it’s a normal thing. On 11/12/20 Dr Tiffany O’Brian has explained the science behind my 13th tooth root canal. It felt such a relief to learn that pain is not permanent but rather a temporary discomfort after an initial root canal. She and her awesome dental assistant were really caring, kind, and knowledge. I will definitely recommend this practice to my coworkers and friends for the root canals. Hopefully my cleaning and crown fitting experience will be great too :)
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