ACCU Dental - All on Four Dental Implants, Dentist in Gilroy, Implant in Gilroy

Negative experience: Our hygienist, Liz, is SO SWEET and knowledgeable that she has completely changed our feelings about going to the dentist. The front desk ladies Jasmine and Gabby are also genuinely kind, caring, and helpful. By far my best experience ever at the dentist! Edit: unfortunately, I have to update this review to reflect my most recent experience. I had an appointment scheduled (and confirmed same day via automated text message from Accu Dental) and I drove an hour each direction to get there. I arrived and the office was closed completely. They would not pick up my phone calls or return my messages. I sat outside for 30 minutes and finally the woman in the office opened the door to receive a package. I went up to her and asked what was going on and that I had an appointment and she told me nobody was there and to my astonishment did not offer any other information. I am blown away by the lack of professionalism. They had someone there who was receiving packages who could have been calling people to let them know their appointments were canceled, but no, they are just ignoring the situation instead. Over a week later and nobody has returned my voice messages or email. I have emailed corporate and left a voicemail and nothing. Gas is $7 a gallon right now and I took time off of work for this appointment that was 91 miles out of my way and to be treated like this by a business is just gross. They still have not changed their listed hours on Google. They still say they are open just like they did the day of my appointment. They have made 0 effort to inform their patients that they are likely closing due to bankruptcy or fraud or something else and it's just absolutely unacceptable to waste people's time and money like this. To the person who made a review August 25th - Immediately call your credit card company or bank and initiate a chargeback/dispute for "services not rendered." Do not wait for them to respond. They will not.

Negative experience: Horrible experience and still going through it. Don’t let the politeness fool you. They don’t have an experience ortho dentist on my second one and far as I can tell from the first visit she’s no better. Don’t really think they are even trying. Gave them a great review based off my first visit over 2 two years ago but I did that way too soon. Stay away from the Gilroy location. Called and asked to come in cause my braces are causing me problems after my last visit and I got a text saying there’s no one to see me.

Positive experience: Work is good but they never pick up the phone. Even leave messages and never get back to you.

Fantastic experience: The endodontist was very good, he explained the procedure really well. Recommend coming here.

Fantastic experience: I am solo happy with me Veneers. Droga. Yang and the staff are AMAZING..

Negative experience: Front staff kept taking me in circles and booking appointments without mentioning if a co-pay was needed before booking. It was so frustrating. Wish the girl in the front would mention that before booking multiple appointments for my husband.

Fantastic experience: Receptionists Brenda and Gabi were very thoughtful and nice and so were the co workers, the place felt comforting, organized, and clean. Overall I give it a 5 star review

Fantastic experience: The receptionists are so welcoming and the rest of the staff are kind and gentle. Clean environment.

Fantastic experience: This was the best dental cleaning I've had in a long time. Liz, the hygienist, is very gentle but also applies just the right amount of pressure to remove plaque from those tiny, hard-to-see spots. The entire team at this office is very friendly and professional. I recommend this office 100%

Fantastic experience: The staff is professional and invested in my dental care. Everyone is knowledgeable and gives me all possible options for avoiding financial burden. The facility is also very sterile and tidy.

Fantastic experience: Always Very friendly and pleasant staff. Jasmine and Gabby are super! Always accommodating and available to help you in anyway they can.

Fantastic experience: Super friendly and are great woth customers! Have been coming here for years

Fantastic experience: Thank you for the service.

Fantastic experience: Able to quickly fit me into my busy schedule. Office staff is friendly and thorough.

Negative experience: Horrible experience. Don’t go here save your time and money. Waited for over an hour they didn’t do anything except charge me for x rays. Didn’t tell us up front how much the x rays would be. Never did a cleaning which was the only reason I went. Wanted to charge me over 1,000 for fillings but never once mentioned the cleaning. They said my insurance didn’t cover anything. Called and insurance says they cover the cleaning. They’re over booked and understaffed.

Fantastic experience: The staff here are wonderfully kind and compassionate. Their understanding and care mean so much, especially considering my circumstances.

Fantastic experience: Great experience all around. The staff is very friendly.

Fantastic experience: Waiting for my sister and niece the waiting room is always cleaned and air conditioned; front desk always nice and welcoming.

Fantastic experience: The staff is great. They always greet you with a smile, and are always willing to answer questions. I would definitely recommend the ACCU Dental in Gilroy.

Fantastic experience: The most wonderful people to help you with your dental care.Jasmine and Gabby will be there for you ❤️

Fantastic experience: Great customer service so happy❤️

Fantastic experience: Excelente Servicio

Fantastic experience: Excelente Servicio gracias Accu Dental.

Fantastic experience: Very polite staff.the dental assistant was very patient with my 3 year old daughter it was her first time checkup im glad i chose this place.

Negative experience: Incredibly sketchy with poor communication. I needed two wisdom tooth fully extracted, which is fully covered by my insurance. The front desk receptionists insisted because my wisdom teeth were impacted, I HAD to do it with PRP, which my insurance did not cover and was about $2000. I looked into it and discovered it is optional and most people do not get it, even in similar cases to mine, so I asked to opt out of it. They refused to let the surgeon operate without it. I asked to speak to the surgeon really quickly and they said he was too busy operating on patients. I asked them if patients with impacted teeth ever got it without PRP and they said the surgeon was actually standing beside them (contradictory much) and he was shaking his head no. They irritatedly blurted if I was going to get the surgery that day I needed to sign off for the PRP in the next 5 minutes. So I just did. They did the CT scans and began to numb me for my surgery. My surgeon reviewed the scans and said my nerve was high-risk to being damaged. He suggested that I get coronectomies (partial tooth extractions) instead of full tooth extractions. He said there would be a chance the roots would cause problems and need a costly follow-up surgery after, but I agreed to it because I thought that was better than permanent jaw numbness. I also asked about opting out of PRP. He asked for me to wait, disappeared for a while, and then reappeared with a revised bill. The front receptionist explained the changes to me as one way and the surgeon came in after and explained it another way, both contradicting each other and showcasing poor communication among the staff members. I asked they simply both be in room as they clarified the billing for me. Essentially, he replaced the full extractions with coronectomies and removed the PRP. The coronectomies also were costly but he removed the even costlier PRP. I signed off on the change. During the surgery, the surgeon made the call to switch to full tooth extractions, which I am not even sure if he was allowed to do since I signed my consent for the coronectomies. I am glad the full teeth were removed with no complications as full extraction was what I wanted in the first place, but it does seem a bit odd to me in that regard. Anyway, you would think the change in operation would reflect on the bill. I said nothing immediately after the surgery as I was numb, tired, and bloody. I figured I could sort it out through the phone, and that is what I have been trying to do for the past month. It has been super difficult to get a hold of someone, and whenever I manage to reach someone, they are always so cold and dismissive, making false promises to follow-up, making false promises to send my dental records. After nearly a month of a wild goose chase, they told me they cannot refund me for the coronectomies because “the coronectomy procedures were still performed even though you had your teeth fully removed.” A coronectomy is the removal of the crown while leaving the roots in there… When I asked them to explain how it was still a coronectomy if the full tooth was removed, they couldn’t. For now, I have my insurance involved. I am on a payment plan so I explained to the company facilitating the payments the situation and they allowed me to delay payments. Super shady. Avoid this place if you can.

Fantastic experience: Staff is nice and respectful, office space is always kept clean. They are always on time. Very patient when you are telling them what is going on with your teeth. Definitely recommend them

Fantastic experience: This has been such a breath of fresh air. I have been shopping around for a dentist office for myself and 4 children and I have to say I’m impressed. They are fast, thorough, kind, knowledgeable in their field of work. They go above and beyond to provide the best care they can and aren’t afraid to refer you to a specialist if they think it’s needed. I’m very happy with Accu Dental and Orthodontics.

Fantastic experience: They are so nice and they don't make you wait to long . Smells great and very clean environment.

Fantastic experience: They helped me deal with my anxiety and fixed my teeth

Fantastic experience: I have been coming to ACC Dental for about 4 years and they always do a good dental work. Front office personnel is very pleasant.

Fantastic experience: We had a wonderful experience during our visit to the dentist. The staff was warm, welcoming, and professional from start to finish. The office was clean, modern, and very comfortable, which helped ease any nerves. The dentist took time to explain everything clearly and made sure we felt at ease throughout the entire appointment. We truly appreciated the care and attention to detail. It’s reassuring to know we’re in such good hands. Highly recommend this office to anyone seeking quality dental care!

Fantastic experience: I would recommend I really like their service they help me and my mom.

Fantastic experience: Dentista muy buenos lo recomiendo 100% recomendable

Fantastic experience: The customer service is amazing, the staff are so helpful and always answer all my questions!

Fantastic experience: Me siento feliz de haber encontrado un lugar donde me quitaron el miedo a los dentista por haberme tratado muy bien ofreciendo lo mejor que tienen para que no hubiera dolor gracias de todo corazón a todo en esta clinica

Positive experience: Wonderful staff

Fantastic experience: Very thorough and very professional they always kept my concerns there highest priority I would definitely refer them to anyone

Negative experience: Worst experience ever!

Fantastic experience: This office has amazing caring staff, the rooms are always clean. I am terrified of the dentist from bad experiences as a kid my friend refered me to try here and im so glad I did!! Highly recommend this office!

Fantastic experience: Liz is amazing, so friendly and always makes me feel comfortable in the chair! The ladies at the front are also so friendly and greet you with a smile! Love this place!

Fantastic experience: Friendly, efficient service. All of the staff makes me feel very welcome. Reminds me of our family neighborhood dentist office we had many years ago. Highly recommend these folks...

Fantastic experience: Un excelente servicing muy contenta gracias ACCU DENTAL la hygienist Liz es ❤️ excelente buen servicio

Fantastic experience: As always we are greeted when you enter the office. The staff is great with kids.

Fantastic experience: Every one is very friendly and professional. Always a good experience and great work!

Fantastic experience: Friendly , great dental office

Fantastic experience: Never been to the dentist, I’m 34, but i grew up with a single mom so she couldnt miss work just to make ends meet. Never had a cavity but i did need a deep clean! I went to ACCU dental, the staff there are super friendly, very attentive, amazing customer service, overall great experience!! They gave me my smile back(chipped tooth). Im able to smile again without feeling self-conscious about it. Again, a million thank-you’s to the staff at ACCU dental! PS: I cried a lil bit in the car because how emotional I got when i saw my smile again. I couldnt wait to get home and show off my smile to my family.

Fantastic experience: Excelente servicio muy contenta

Fantastic experience: Hadn't been to the dentist in a while, so needed to get caught up with some dental work. They did a great job! Fast, friendly, and professional. Highly recommend to anyone in the area

Fantastic experience: Great Service. Warm and professional staff.

Fantastic experience: Staff is really friendly and helpful. The dental hygienist was kind and my cleaning was amazing.

Fantastic experience: Wonderful and friendly staff and Doctors. They literally saved my life. I am pain free, Would definitely recommend!!

Negative experience: In response to your comment. You have my phone number. I have already reviewed the issue with you and you were very confrontational about the whole issue. Posting that generic response does nothing. If you want to make it right I can send you the bill for the cost I paid out of pocket to fix your mistakes. This place is irresponsible. They performed a filling for me back in 21 they told me it was a large cavity so I might continue to feel pain in the tooth for some time. Fast forward to yesterday. I’m sitting at my desk and my filling pops out! I called them and explained the situation even remembering they had some faulty UV guns at the time of the operation. The supposed manager did not want to accept responsibility for the poor work performed and wanted to charge me for the same job twice! I instead called Koi Lee who has done all my other dental work. He charged less than the con men at Accu dental and did a better job than these “professionals” did the first time. And guess what the day after no pain in the tooth that has been bothering me for three years now. These people should be sued for medical malpractice. When they did the original filling they dis not even numb me fully. Terrible, just terrible.

Fantastic experience: Had a great experience would definitely recommend

Fantastic experience: Me encanta la hygienist y el staff de la oficina. Gracias ACCU Dental

Fantastic experience: The dental hygienist did a great job. She made the visit painless and was thorough. She was careful and gentle as to make the cleaning comfortable for the patient.

Fantastic experience: Excelente servicio recomendado

Fantastic experience: I LOVE ACCU DENTAL

Fantastic experience: everyone was very nice and friendly

Fantastic experience: They are all kind and i had a great experience and im doing this for coffee

Fantastic experience: Estoy complemente satisfecho! Gracias

Fantastic experience: Fast, efficient and pleasant!

Negative experience: Worst place to come to..they won’t let you talk or exsplain about the bad job they done they want to send me some were else like western dental and it’s not western dentals problem . ACCU takes your money I gave them $ 11,000 cash money after they got my money they didn’t care about me and doesn’t care about the patient what happens after the work is done. if it fails oh well it is not there problem.I call them and gabby answers the phone and she always hangs up that’s what she does best I would not go back there for FREE my bridge broke and now I don’t have any teeth now . And I only had the bridge about 6 months they knew I was not a candidate but they did it anyway for the money 11 grand down the drain.

Negative experience: I called and said I need an emergency extraction done and Gabby was the one who answered the phone and she said , "oh .. No we can't do that. We're booked today sorry". And hung up on me, before I even said anything else! When all places should take clients with emergencys! She is a horrible receptionist and not professional at all.

Fantastic experience: Second Visit at ACCU Dental. The front desk women and the hygienist Liz are very kind. They are all very helpful in regards to asking questions

Fantastic experience: The hygienist did an amazing job. Great customer service.

Fantastic experience: They were great at dealing with my pain.

Fantastic experience: Today was my first visit at Accu Dental in Gilroy and I'm so happy i found them. I just had a deep cleaning with laser, Liz the hygienist explained and did an amazing job. The whole staff and Dr. are AMAZING :) I needed a New Partial, my old partial had metal and they're going to give me a new Material called VALPLAST that looks so beautiful. Everything was done on my first visit and also I apply for a a monthly payment program. Thank you Accu Dental for making me feel welcome

Fantastic experience: Great place Liz did an awesome job

Fantastic experience: Excelente servicio gracias ACCU-Dental

Fantastic experience: If you’re looking for a dental office, look no further, Accu Dental makes you feel so welcoming and comfortable, they have great Doctors, dental assistant’s, and their hygienist is just AMAZING! Not to mention their front desk staff! Best Dental Office ever!

Fantastic experience: So cool gave me a Spider-Man sticker

Fantastic experience: Best Dentist I have been to in years and years. I have terrible anxiety concerning dental care because of passed issues but this office has been fantastic in helping me support and manage my dental care. I appreciate their friendly atmosphere, thoughtfulness, and attentiveness.

Fantastic experience: Great customer service I love the office.

Fantastic experience: Great staff very friendly

Fantastic experience: Very friendly and quick service!

Fantastic experience: I absolutely love this office, everyone is so welcoming and helpful. The front office staff were very friendly and answered all my insurance and financial questions. I also had a cleaning with the hygienist Liz and she was very patient and gentle while doing my cleaning. Definitely the best experience I’ve had at a dental office.

Fantastic experience: Everyone here at Accu Dental is nice, knowledgeable, and patient, I will definitely continue coming here from now on. Thanks guys

Fantastic experience: Didn't feel a thing. Safe painless and accommodating.

Fantastic experience: Awesome work, very friendly and kind employees!

Fantastic experience: Excelente Servicio

Fantastic experience: The only place I will go! Had a fear of dentist since childhood and the doctor and hygienist are the most comforting and understanding I have ever met. Love it here !

Fantastic experience: Great work on my 2 crowns and friendly service!!!

Fantastic experience: Excellent work

Fantastic experience: Great service and very attentive and helpful would absolutely recommend

Fantastic experience: Excelente servicio toda mi familia viene a ACCU DENTAL. Muy amables las muchachas y la doctora. También el especialista Dr. Hang GRACIAS.

Fantastic experience: Excellent cleaning and service

Fantastic experience: Great customer service Dr. Ying is doing my implant bridge I'm so happy.

Fantastic experience: Buen servicio estoy contento con mi nuevo puente.

Fantastic experience: Had a great experience with ACCU Dental team yesterday and today, I've always had a hard time coming and feeling comfortable but they did a amazing job at that! Especially there Hygienist Liz 10/10!

Fantastic experience: very nice people at this clinic!! super helpful!

Fantastic experience: Great place

Fantastic experience: Todo excelente gracias

Fantastic experience: Quick and painless. Very professional

Fantastic experience: Great service from Jasmine, Gabby and Liz.

Fantastic experience: My whole family is coming here because of the way their staff makes us feel. Liz (hygienist) is awesome and the Dr is thorough. The front desk and office manager are also very friendly. I definitely recommend ACCU dental for yourself and family too.

Fantastic experience: Had a great experience on my first visit with Accudental in Gilroy. Staff was friendly and very knowledgeable.

Fantastic experience: Nice place. Job done same day

Fantastic experience: Very good service!

Fantastic experience: First time visit @ Accudental. Friendly staff and great experience!

Fantastic experience: I haven’t had the best luck with dentist in the past, but I can honestly say I don’t hesitate to make appointments any more. I was past from dentist to dentist and when I got to Accu Dental I had to have the tooth pulled and then I got an implant. I had never had a tooth pulled and this was my first implant. Not only was I able to have everything done there (didn’t get sent to another dentist for any of the work) but I honestly had little pain.