Summit Pointe Dental - Jackson
Welcome to Summit Pointe Dental, your trusted partner for comprehensive and compassionate dental care in Jackson, MI. We believe that a visit to the dentist should be a comfortable and positive experience, which is why our practice is firmly rooted in a patient-centered approach. Led by Dr. Mark, our dedicated team combines clinical excellence with genuine kindness, ensuring that every individual feels respected, heard, and at ease throughout their treatment journey.
Our office is equipped with advanced dental technology to deliver precise and efficient care for the whole family. Whether you are seeking routine preventive care or specialized restorative procedures, our comprehensive services cover all your needs. We offer expert teeth whitening for a brighter smile, cosmetic enhancements such as veneers and dental bonding, and robust restorative solutions including CEREC same-day crowns, dental implants, and root canal therapy. We also specialize in orthodontics with Sure Smile®️ clear aligners, periodontal therapy, custom mouth guards, and routine exams and cleanings.
Experience the difference of a truly caring dental practice. Contact Summit Pointe Dental today to schedule an appointment and give yourself and your loved ones the gift of a healthy, sparkling smile.
Opening hours
- sunday: (closed)
- monday: 7h-15h
- tuesday: 8h-17h
- wednesday: 7h-15h
- thursday: 7h-15h
- friday: (closed)
- saturday: (closed)
Photos of Summit Pointe Dental - Jackson
Our comment from Best Dentists Club about Summit Pointe Dental - Jackson:
A Welcoming Sanctuary for Dental Comfort and Trust
Located in Jackson, Michigan, Summit Pointe Dental has established itself as a patient-centered practice where clinical excellence meets a deeply compassionate approach. Patients consistently describe the environment as warm, clean, and unexpectedly relaxing, often comparing the visit to a spa-like experience rather than a traditional dental office. The office goes to great lengths to ease dental anxiety, utilizing gentle techniques, clear communication, and a supportive staff that remembers individual patient histories. This dedication to comfort has fostered long-lasting relationships, with many patients noting they have felt cared for like family for decades.
Expert Clinical Care and a Full Spectrum of Treatments
The practice is led by experienced professionals, including Dr. Mark McFerran and Dr. Atif, alongside a dedicated team of hygienists and dental assistants. Patients frequently highlight the clinicians’ technical skill, patience, and ability to explain procedures step-by-step, which significantly reduces nervousness. The clinic provides a comprehensive array of dental services tailored to both preventive and restorative needs:
- Preventive and Routine Care: Thorough examinations, professional cleanings, and oral health assessments designed to maintain long-term dental wellness.
- Restorative and Cosmetic Dentistry: Advanced options such as CEREC same-day crowns, dental bonding, veneers, implants, and bridge work, all aimed at restoring function and enhancing smiles.
- Specialized Therapies: Root canal therapy, periodontal management, dental extractions, and custom mouth guards for protection and comfort.
- Orthodontic Solutions: Clear aligner systems like Sure Smile®️ for discreet and effective tooth alignment.
Efficiency, Modern Technology and Family-Focused Service
Beyond clinical expertise, the practice stands out for its operational efficiency and modern infrastructure. Appointments typically run on time, and the clinic readily accommodates same-day emergencies, ensuring patients receive prompt attention when needed. The integration of up-to-date dental technology streamlines treatments, while the staff’s attention to detail ensures that every visit, from the initial greeting to the final follow-up, is handled with professionalism and care. This commitment to seamless, high-quality dental health makes Summit Pointe Dental a highly recommended choice for individuals, couples, and families seeking a reliable and gentle dental partner in the Jackson area.
Services and Treatments
Summit Pointe Dental - Jackson: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 275 reviews
Fantastic experience: 10/10 would recommend
Thank you Zac for a positive feedback!!
Fantastic experience: efficient quality service
Thank you Stephanie for a positive feedback we appreciate that!!
Fantastic experience: The staff and dentist was very nice.
Thank you Douglas we really appreciate your positive feedback!!
Fantastic experience: Great service, very friendly and professional.
Thank you Eduardo! We really appreciate your positive feedback!!
Fantastic experience: Summit Pointe Dental is a great place with very knowledgeable, friendly and professional staff. I am a fairly new patient and was immediately pleased with the services and staff interaction! I am glad I chose them for my dental needs.
Thank you Tiffany for a positive feedback back. Our team works really hard to make our patients feel as ease. Looking forward to make your smile more beautiful!
Fantastic experience: Friendly, calm atmosphere, efficient service!
Thank you Wendy!
Fantastic experience: Went in for cleaning and she was very professional and kind, great visit. Doctor was also professional kind.
Thanks Candice! We sure appreciate this kind review!
Fantastic experience: I had such a wonderful experience at Summit Pointe Dental. I was extremely nervous before my appointment, but from the moment I walked in, everyone was so kind, patient, and welcoming. The entire staff made me feel comfortable and cared for. The doctor was very professional, gentle, and took the time to explain everything step by step, which really helped calm my anxiety. He made me feel safe and reassured throughout the visit. I’m so thankful for the compassion and care I received here. If you struggle with dental anxiety like I do, I truly recommend this office. Thank you to everyone at Summit Pointe Dental!
Thank you for a positive feedback. We’re grateful for your trust in our team and they were able to make you feel comfortable. Looking forward to make you smile more beautiful!
Fantastic experience: I was very satisfied with the professional success to the repair of my chipped tooth. My tooth looks and feels like it was never damaged. Thank you to Dr. McFerran and his wonderful attending staff. 01/28/2025 Today I was very happy with Dr. McFerran and his staff. They got me right in as I needed immediate care on my damaged tooth. The repair was completed and results perfect. Thank you Dr. McFerran and your wonderful staff. 04/30/2026 Today I was very happy with my dental care performed on me by Dr. McFerran and his office technicians and staff.
Thank u Carole for sharing woth orhers your positive experience. We are so glad your tooth looks and feels great!
Fantastic experience: My experience(Carl Hudechek) was nothing short of phenomenal. The staff was very professional and upfront. I wished I had found them a long time ago. Thanks for my experience today and look forward to continuing my dental experience with all of you.
Thank you! We appreciate your trust in our team and grateful that you chose us for your dental care.
Fantastic experience: I have had a mouth of full issues pun intended for years due to genetics and being in a abusive relationship for almost 5 years. I also suffer severe depression and anxiety, and previously visited a different now dissolved dentist in my area that did not do what they should have for my teeth, but that's all to say the team at Summit Pointe is everything you could ask for and more in a dental office team. They're through, friendly, funny, and I have never felt anything but taken care of and welcome here and their missed appt policy is one of the best around. Give it a try. You'll walk out feeling like you have a movie star smile when Dr. Mark and his hygienist are done.
Thank u for your kind review! We are so glad u had a great experience!
Fantastic experience: My hygienist was very very good. My teeth felt very clean. She was a Gem!!
Thank you for the five star review. We’re glad that you had a smooth visit with and we’re able to make your smile more beautiful. Looking forward for your next visit.
Fantastic experience: I had a great visit! They were very welcoming and helped put me at ease when I told them about my anxiety
Hello you are not alone! Many feel anxious and we consider it our job to make you feel comfortable! Glad we succeeded!
Fantastic experience: It was an initial visit. It was very thorough and I was given a "picture" of my overall dental health. It was a great experience.
Shari so glad u came to us and had a wonderful experience! We will do all we can to take care of your smile!
Fantastic experience: Came in for a check up and i definitely love this place. The staff is amazing and welcoming. The dental hygienist was very respectful and sweet. Talked to the Doctor and he was nice and very professional. Overall I had an amazing experience and will continue to come here.
Thank you Adriana for the positive feedback. We really appreciate your trust in our team looking forward to caring for your smile again!
Fantastic experience: This was my first visit to summit dental, everyone was very welcoming. Jessie was my hygienist, she was very nice and did a great job. I’m sorry don’t remember the dentist name, I know it wasn’t Dr Mcferren, it was the new Dr. he was very pleasant.
Thank you Janet for your generous feedback! Looking forward to make your smile more beautiful on your next visit!
Fantastic experience: The best service I’ve ever experienced
Thank you.
Fantastic experience: It was my first time at this office and as I have had bad experiences in the past I was a bit nervous trying a new dentist. I have to say the entire experience was very pleasant, one of the very best I've ever had at any dentist office in my whole 43 years of life! The office ladies were very helpful and nice, from the very start Julie helped me feel very at ease, she was kind and did a great job answering all my questions before and after. Dr. Atif Did an excellent job of explaining things to me and alleviating my concerns and fears. I have to say that my overall experience was excellent! I'm actually looking forward to going back and having cavities filled. Well maybe not the cavities but I'm looking forward to seeing the staff again.
Thank you for a wonderful five star review! We are so happy to hear you had a positive experience with our team. Your support means a lot to us and we look forward to caring for your smile again soon!
Fantastic experience: The office culture is fantastic. Great team. Dr McFerran is top notch, and Jessy is the best hygienist I have ever experianced. She is genuine, professional and her attention to detail is at the highest level. Outstanding Dental practice overall.
Thank you! So glad to hear about your positive experience looking forward to seeing you again!
Fantastic experience: I had a routine cleaning and assessment for taking care of a cavity hiding beneath a veneer As always, my hygienist was friendly, caring, gentle and kind. All staff was smiling and welcoming from the front desk to dental assistant to the dentist. When discussing a future procedure, the dentist explained thoroughly. Would definitely recommend
Thank you for your kind words and for taking time to leave us a review! We’re delighted you had a great experience with our team and look forward to see you again!
Fantastic experience: an endlessly welcoming and warm dentist's office. they are accommodating and gentle as can be. highly recommended.
Thank you Troy! We truly appreciate your support we look forward to seeing you again on your next visit!
Fantastic experience: Went in for a route canal and crown..the experience was amazing. Staff was awesome and friendly..I didn't have one bit of pain during the process. Doc was very on top of things by taking X-ray after each step. Kept me informed.
Thank you! Your positive feedback means a lot to our team looking forward to seeing you again!
Fantastic experience: The service I received today was exceptional. I would recommend this Dental office to any one looking for a kind and friendly dentist. I give them 10 stars!!
Thank you Rebecca for your kind words! We truly appreciate your support looking forward to seeing you again on your next appointment!
Fantastic experience: Would a wonderful people I couldn't be more pleased with the staff
Thank you! We really appreciate your support!
Fantastic experience: The staff is very compassionate and friendly. Appointments are on time. The office is efficient. Enjoyable dental practice to do business with!!
Thank u David! Compassion is important in this crazy world! Thank you for letting others know. We appreciate it!
Fantastic experience: Everyone is so so friendly at this place. They make you feel comfortable and well taken care off! I am always afraid of dentist visits. I cry like a little baby and they are sooo attentive. I cannot think of another office and dentist that made me feel in such good hands.
Thank you Maria for giving us such positive feedback. We appreciate your kind words looking forward to seeing you again!
Fantastic experience: I came in for fillings but also had a bridge and cleanings done here in the past. I highly recommend summit point dental! I used to be sedated to see a dentist. I had a horrible experience with another dentist that caused severe anxiety. Because I am comfortable and completely trust the dentist and all the staff I no longer need any sedative and my anxiety is almost nonexistent! I will never see another dentist!
Thank you! This makes us so happy to know that our team was of great help in this regard we appreciate you and looking forward to seeing you again!
Fantastic experience: This is the best dental practice I’ve been to. The office staff are welcoming and friendly. I can’t recommend Dr. Atif enough! He is incredibly skilled at his craft. He provides excellent care and goes through great lengths to make you feel comfortable and safe. Every appointment has been a positive experience. Everyone is incredibly knowledgeable and does a great job of explaining and answering your questions. You can tell they really care about their patients and the quality of care that they receive.
Thank you Kendra! We truly love our patients and we want to provide them with the best your feed is much appreciated look forward to seeing you again!
Fantastic experience: Best dentist office around hands down! 5+ star! The staff is super friendly making sure you are comfortable and relaxed every visit. I highly recommend Dr Atif. He is very a talented Dentist who shows alot of pride in his work as well making sure there is very minimal pain.
Thank you Dani! Your kind word encourages our team to deliver their best looking forward to seeing you!
Fantastic experience: Caitlin did a great job cleaning my teeth. It only took 30 minutes. Got to meet the new Dentist on staff. Everyone is very nice!
Thank you Debra for your positive experience! Looking forward to set you again!
Fantastic experience: Thank you for doing such a good job.
Thank you Lucas for putting your trust in our team we really appreciate that. Your positive feedback boost our confidence. Looking forward for your next visit!
Fantastic experience: This was a very positive experience and all of the staff were outstanding.
Thank you! We all your trust in our team and our grateful you chose our office for your dental care.
Fantastic experience: The staff, dentist, hygienist, and medical assistants were absolutely amazing and will ease any anxiety you may have experienced from other offices. I have already recommended a few people over. They get you in on emergency basis as well as setting up future appointments
Thank you for your 5-star review we are so happy to hear you had a positive experience looking forward to seeing you again!
Fantastic experience: They’re very friendly and do a great job.
Thank you for your trust in our team!
Fantastic experience: Very professional and caring staff and a GREAT dentist.
Jeannette thank you for taking the time to review! Much appreciated!
Fantastic experience: Very pleasant vist, enjoy the employees make you feel very comfortable not a number
Thank you for taking the time to let us know how your visit was, we appreciate the feedback and look forward to providing you the same pleasant and comfortable experience with each visit.
Fantastic experience: Great people and place!
Thank u Rick we appreciate this kind review!
Fantastic experience: I got Bridge work done and I now have my smile back everyone there is so polite and very professional
It was a pleasure to help u with your smile. Thanks for the kind review
Fantastic experience: Went in for an exam and had a great experience. Very friendly office staff. Doctor was great and explained everything I needed.
Jessica so glad
U had a wonderful experience! Thank u for taking the time to tell others.
Fantastic experience: Always friendly, prompt and know me by name.
Thank you for this review!
Fantastic experience: Have sent people and they have chosen to attend the office VERY VERY HAPPY
James thank you! We so appreciate this kind review.
Fantastic experience: Originally I came here because Tina was so nice and accommodating on the initial phone call, and after going once I’ll keep going because everyone else is just as nice. The office is very clean and modern as well. I’ve only been there for a cleaning so far, but it was quick and my teeth are clean.
John thank u for noticing how fantastic Tina is. We will take good care of you!
Fantastic experience: Professional, Detailed and Extremely Informative
Thank u for this kind review. We appreciate it!
Fantastic experience: Replacing a crown that had dislodged was handled efficiently & with great care Thank you
Thank u Linda. So glad we could take care of you.
Fantastic experience: Lexi was great, super nice and allowed me to go back with the 18 yo as it was his first time there. The Dentist praised the kids teeth and just all around great, genuine care.
Thank u for your kind review. We are so glad u had a wonderful experience.
Fantastic experience: They do an awesome job and really care!
Thank u! We are blessed with 3 of the best! So glad u agree!!
Fantastic experience: I very glad to share about this excellent staff and all dental experiences over my 39 years with Dr. Mark McFerran!
Thank you! We appreciate this review!
Fantastic experience: Best dentist! My kids and I have had Dr. McFerran for a dentist for nearly 30 years. He’s a great dentist! Very gentle and loving to his patients. The gals working for him are top notch!
Thank you so much for taking the time to share!
Fantastic experience: Amazing staff all around. Very kind to my kids and sensitive to their needs.
Thank u! We love kids! Appreciate the review.
Fantastic experience: Everyone at the office is so nice. They are all knowledgeable and treat me so kind. I have been with Dr. McFerran for over 20 years and could not ask for a better dentist!
Thank u Jaymi! We do nice! And we appreciate serving people like you!
Fantastic experience: I have always had dental anxiety and never been a fan of going to the dentist but I needed to switch to a new dental office and I am SO GLAD I found Dr. McFerran & his staff at Summit Pointe Dental. They made me feel so comfortable and listened with care to all my concerns providing confident solutions. I am looking forward to going back! Highly recommend this office!
So glad u found us! You are not alone with dental anxiety. We will take good care of you!
Fantastic experience: Dr. Mark and staff are the absolute best, meeting all of my Dental needs for close to 20 years. I highly recommend them!!
This is so kind and encouraging. We are in the business of relationship dentistry. 20 years is alot of trust thank u!
Fantastic experience: They are always nice to me and let me know everything about what's going on
Thank u for this kind review. We appreciate it!
Fantastic experience: The McFerran office is best in Jackson. All staff are kind, caring, and personable. They are accommodating to patients and make you feel like family. They provide the best care and ensure you feel comfortable for any procedure. I am so thankful for their expertise and commitment to excellence.
Such a lovely review! We appreciate it!!
Fantastic experience: I'm always treated with the best professional care. This practice is also excellent in working me in when I have an emergency.
We try to save time every day for people who have unexpected needs! Glad we could help you!!
Fantastic experience: Dr. McFerran and his staff are absolutely wonderful. He has done a great job caring for and fixing my teeth. Everyone is very easy to work with. They truly care about each patient. I would recommend Dr. McFerran and Summit Pointe Dental to anyone looking for good dental care!
Thank u so mucb Donny! We appreciate this kind review.
Fantastic experience: “Excellent!” Can’t say enough good things about Summit Pointe Dental. From the front desk to the dentist chair. Warm, welcoming, and go out of their way to help you with your needs/concerns. A++++++ Highly Recommend!
Excellent review! We appreciate it greatly.
Fantastic experience: Super friendly office staff. They were kind and compassionate.
So glad u had a wonderful experience. In a world where u can choose anything, choose kindness!
Fantastic experience: Great staff! Wonderful care by all.
Thank you Sandy!!
Fantastic experience: I am always impressed by the level of customer care and professional treatment I and my family receive at Summit Pointe Dental.
We are so glad to hear u got excellent care! Thank u for this kind review. It helps other nice people find us!!
Fantastic experience: After an outrageously HORRIBLE experience at destiny dental, Summit Pointe Dental saved our faith in dental offices they were ABSOLUTELY AMAZING I could not have asked for better care or a friendly staff!
We are so glad u had an amazing experience at your visit! We hope to restore your faith in relationship based dental care. Thanks for taking the time to share your positive experience. Much appreciated!
Fantastic experience: Great staff. They do make your visit more pleasant. I would recommend this office to others. Thank you!
Thank you for your kind review. We absolutely want your visit to be comfortable and pleasant! Thank you for trusting us with your Dental Care.
Fantastic experience: Love Dr. McFerran and all of his staff. Great place to go!
Thank you Bonnie!!
Fantastic experience: Dr. McFerran and his staff are THE BEST! Experienced and Kind! Highly recommend… Kathy M.
Thank u! We do aim to be great at what we do and kindness is the 5 to the stars ⭐️⭐️⭐️⭐️⭐️ we appreciate your review!
Fantastic experience: Professional, friendly, easy to work with.
Thank u Tracy. We appreciate this kind review and thank u for taking the time to share your positive experience.
Negative experience: Ask for an appointment, used their online services, to make an appointment. Never called me back. No phone call or email. Not to even say they received request.
We apologize if we missed your inquiry. We are more than happy to help you. Please call 782-0900. Thank you.
Fantastic experience: Lexi did a quick, thorough, PAINLESS job of cleaning my teeth. THANKS!!
Lexi is the best! Thank u for this review! We appreciate it!
Fantastic experience: Fast to get me in for emergencies, friendly staff, excellent dental care.
Thank you William for a positive feedback. Looking forward to make your smile more beautiful!
Fantastic experience: At last, a dentist who listens to me and cares about me, the person, instead of making me feel like an inanimate object that needs fixing! Wonderful caring staff, too!
Lorraine thank u for this kind review! It helps more people like u find us! We appreciate it!
Fantastic experience: Very friendly and helpful staff
Teri thank you! Friendly and helpful is what we do!
Fantastic experience: Dr. McFerran and his entire staff are Extraordinary! I was in pain for 2 days and called to see if they could get me in, and they saw me the same day within a few hours. I have a tooth that is abscessed. Dr. McFerran went above and beyond to make me comfortable, giving me amoxicillin during my visit and setting up a treatment plan to take care of my abscessed tooth. I am very happy with the care I received and I highly recommend Dr. McFerran for a dentist.
Thank u for this great review! We are so sorry you were in pain but so glad u felt well cared for! This is what we do! We truly care about and for our patients.
Fantastic experience: Dr is awesome along with his assistant
Thank u for your kind review. Doctor and Tachell are fantastic. We are glad they took great care of u!
Fantastic experience: As always staff were extremely pleasant and professional during visit. Teeth cleaning was performed with care yet thorough cleaning. I have been going here for years and highly recommend them.
Thanks David! We appreciate you and this kind review!
Fantastic experience: i love this place, my hygienist is always very nice, and isn’t rough on my teeth, i use to get my gums dug at all the time at a past place and this one has nothing but great, thank you
Great news! And thank you for this wonderful review we appreciate it!!
Fantastic experience: The staff is so friendly and caring you don’t always get that at the dentist. I appreciate them so much.
Thank u for this kind review! We appreciate you taking the time to do and are so glad you had a 5 -star experience.
Fantastic experience: They were awesome. Quick and so very nice. I would 100 percent recommend them to anyone.
Thank you Andy! We will take 100%!! Appreciate the review.
Fantastic experience: Just want to say I highly recommend Summit Pointe Dental. Very professional, friendly, gentle, staff makes the appointment a present experience. Had a tooth capped today and no pain, fits perfectly and am pleased.
Thank u Virginia! So glad u had a wonderful visit! We appreciate having u recommend us!!
Fantastic experience: Went in for a cleaning and a routine dentist examination. The people working there were nice and friendly with excellent service. Highly reccomended if your looking for a great dentist office for your dental needs.
Such great news! We put a high priority on the first visit going well and establishing a relationship to provide dental care.
Thanks for taking the time to share! It helps small business get the word out! And brings positivity.
Fantastic experience: Folks there are super kind and caring - they handled my anxiety so well and they protect the dignity of each patient.
Thank you Anneke! We are so glad you were happy with the hygienist and the doctor. We have the best! Thank you for sharing with others.
Fantastic experience: Had a loose crown, called and was able to get in next day. Reattached the crown and hopefully good to go. Appreciate the quick turn around, and friendly staff.
Thank u for sharing your positive experience. It’s important to us to take timely care of those who trust us with their dental care. Best wishes!
Fantastic experience: I am new to this office and I must say that my experience was very positive! Everyone is so very kind and professional. I felt so welcomed there by receptionist Tina and Lexi did a wonderful job in cleaning my teeth! Dr McFerran addressed my concerns and set up a good plan for me. I highly recommend this dental office! Thank you
So glad u had a great experience with Tina Lexi and Dr. Mark. We look forward to serving you. Thank you for taking the time to share with others!
Fantastic experience: From the moment I called as a new patient, the staff was informative, friendly, kind, and took time to answer my questions. I had my first appointment today and the staff was exceptional and service was great.
Thank you for these kind words and for sharing your exceptional experience! We say, if you have to go to the dentist, it may as well be a good time!!
Fantastic experience: I recently had my 6 mo appt with Jess. She was very kind and cheery, she made me feel at ease. S he was thorough and I would definitely recommend this hygienist and this office.
Thank u! We love to hear good reports on great service and dental care.
Fantastic experience: Summit Ponte Dental was a fantastic experience. Upon arrival the front desk was very friendly and welcoming. The environment feels warm, cozy, and clean. I was greeted with many friendly smiles. My hygienist was educational, gentle, and seemed to truly care. I also enjoyed great conversation with her. My teeth have never felt better after a cleaning! Dr. Mark really seemed to know his stuff and answered all of my questions with thorough explanation. I’ve always been scared of dental appointments and have tried several offices in the past. I think I have finally found my forever office! Thank you Summit Pointe Dental for the exceptional care you provided for me and continue to provide for the community.
We are glad u had a great visit! We hope we can always make u feel comfortable and at home!
Fantastic experience: This office was recommended to me by a friend. I found them on Google easily and could see they are patient, kind, and knowledgeable so I gave this office a try. I have to say they did not disappointment. The front office knew my out of pocket cost prior to my visit. The hygienist Lexi was very welcoming and thorough. Doctor was honest about the treatment I needed and it was easy to trust his treatment plan. And the dental assistants are very personable. Everyone as a whole truly made it feel like I was family. Thanks again everyone!
Glad u felt treated like ‘family’ and had a great visit!
Fantastic experience: Staff is very caring and knowledgeable. Comfortable environment. Always look forward to knowing I will be receiving the best of care.
Ron glad u had such a positive experience!
Fantastic experience: Wonderful staff. Very comfortable environment. Everyone is knowledgeable and friendly!!
Thank u Jessica! We are glad to hear you were well taken care of at your last cleaning appt.
Fantastic experience: Great service, friendly and accommodating to your needs.
Thank u Nanette. We appreciate you and are so glad we could take care of u today! Best wishes!
Negative experience: To start off I found this dentist office on google and it does have good reviews. However, when I took my son there the receptionist was very snobby to me and acted like I was a inconvenience to her. I also had two insurance and had a hard time with that because the EOB was not getting submitted like the insurance wanted and I called several time to try and straighten it out. Ended up having to email my insurance all the paperwork, after the receptionist basically called me stupid when I said that I was having a hard time understanding all the stuff about the insurance. I got told that "Its not that hard". Still could not get the insurance right so I stopped going. The cherry on the cake was the last work my son had done I paid for out of pocket, $1100. They just submitted the claim thru the mail and sent me a check in my sons name. I called asked them to issue me another one and have been getting the run around for over a week. Work on your communication with your customers.
Nicole- we are sorry to hear of your experience at Summit Pointe Dental. We do work hard to address concerns in a timely manner. Thank u for your feedback so we can improve and work towards a better result.
Fantastic experience: I can’t say enough about this amazing group of people. Everyone is so friendly. I was apprehensive about my first root canal and they were great. I had no reason to worry and they put me at ease. I scheduled an appointment for my son as a new patient and two weeks before the appointment he broke his tooth in a basketball game. I called Monday morning and they squeezed him in that day! My son and I are so grateful. Thank you!
Thank you for your kind words Kathleen. We appreciate you letting others know that we took great care of you! This is our goal for ea. patient that chooses Summit Pointe Dental
Fantastic experience: My dental hygienist, Jess, is the best!! Her patient care is excellent and she really made me feel welcomed and cared for. This is the best dental office I’ve ever been to and would highly recommend.
Thank you Anna! Jess is awesome and we appreciate you giving this s/o.
Fantastic experience: Great first experience! I waited for fewer than five minutes after checking in. The dentist and assistant were both very gentle with my mouth, careful not to cause any pain. We made a game plan and I will be bringing my whole family back. 100% recommend!
Thank you Alexis! We do have awesome and gentle caregivers! Thank you for taking the time to let others know!
Fantastic experience: Julie is phenomenal truly top-notch great staff at this facility
Thanks for the s/o for the amazing Julie! And thank you for sharing that with others!
Fantastic experience: First time coming here, the staff are very friendly as well as the dr. They gave me great input and answered any questions I had. I highly recommend coming here.
Thank u Kira! We do friendly! So glad u had a good experience!!
Fantastic experience: Friendly and quick service.
Fantastic experience: Warmest most welcoming dental office … or medical office.. I have EVER been to!!!
Fantastic experience: I have been a patient there for awhile now and Dr. McFerran and his staff are always so pleasant! They make you feel like you have known them forever! Office is always clean and organized! Very highly recommended!
Fantastic experience: I always receive top-notch attention from Julie and Jess for cleaning and x-rays.
Fantastic experience: I highly recommend this dental practice. Dr. MCFARREN & his whole staff are very friendly, caring & courteous. They all go out of their way to make sure you are comfortable. I will definitely return.
Fantastic experience: Great hygienist and Dr. Mark is fantastic!
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