Wyoming Cosmetic & Family Dental
At Wyoming Cosmetic & Family Dental, we are committed to providing quality dental care for you and your family right here in Cheyenne, WY. Our goal is to make each visit to the dentist a pleasant experience, thanks to our personalized approach and comfortable environment.
Our team of experienced professionals specializes in family and cosmetic dentistry, offering a comprehensive range of services from preventive cleanings to cosmetic treatments like teeth whitening, veneers, crowns, and orthodontics. Our mission is to help you achieve a healthy and beautiful smile all in one convenient location.
We take pride in serving our community and enhancing their dental health. We believe everyone deserves access to affordable dental care, which is why we work with various financing options and payment plans tailored to each patient's needs.
With services ranging from preventive care to restorative treatments, our aim is to ensure that every member of your family receives the best dental care possible. Schedule your appointment with us today and start your journey towards a radiant smile!
Opening hours
- sunday: (closed)
- monday: 7h-14h
- tuesday: 11h-19h
- wednesday: 7h-14h
- thursday: 11h-19h
- friday: (closed)
- saturday: (closed)
Photos of Wyoming Cosmetic & Family Dental
Our comment from Best Dentists Club about Wyoming Cosmetic & Family Dental:
A welcoming space for family and cosmetic care
Wyoming Cosmetic & Family Dental has established itself as a community-focused practice committed to delivering comprehensive oral health services in a comfortable setting. The clinic prioritizes a personalized approach, aiming to make every visit pleasant through a warm atmosphere and a dedicated professional team. Visitors consistently note how the staff fosters a supportive environment, making dental care accessible and stress-free for all ages.
At the core of the practice is a dedication to long-term patient wellness. The clinic combines routine preventive care with advanced restorative and aesthetic solutions, ensuring that both daily oral health and long-term smile goals are addressed in a single location. Many patients appreciate the thorough initial examinations and the clear, step-by-step guidance provided by the clinical team.
Extensive treatment options and modern techniques
The clinic provides a broad range of dental services tailored to diverse patient needs. From essential check-ups and professional cleanings to more complex procedures, the practice ensures that both functional and cosmetic concerns are handled with care. Commonly mentioned treatments include:
- Preventive care and routine oral examinations
- Restorative procedures such as fillings, crowns, and bridges
- Endodontic therapy and implant placement
- Orthodontic solutions for children and adults
- Cosmetic enhancements including whitening and veneers
Patients often highlight the precision and efficiency of these procedures, noting that the use of contemporary equipment and careful technique contributes to a smooth and comfortable experience. The clinical team takes the time to explain each step, allowing patients to remain informed and at ease throughout their treatment plans.
Comfort-focused approach and anxiety management
A recurring theme in patient feedback is the clinic’s emphasis on comfort, particularly for individuals who experience dental anxiety or have had previous challenging visits. Hygienists and dental assistants are frequently praised for their gentle handling, patience, and ability to adjust techniques to individual sensitivities. The practice’s attentive chairside manner, combined with options for comfort measures, helps transform potentially stressful appointments into positive experiences.
Many visitors specifically mention the skill of the dental hygienists, who are recognized for their thorough yet careful approach. This focus on patient well-being extends to the clinical environment, where staff members are commended for maintaining a calm, professional, and respectful atmosphere that encourages trust and open communication.
Flexible scheduling and financial support
Accessibility and transparent financial planning are key pillars of the clinic’s operations. The office offers extended hours, including weekend appointments, which patients value for accommodating busy schedules. The administrative team is regularly recognized for their proactive assistance with insurance navigation, billing questions, and customized payment plans. While occasional scheduling adjustments have been mentioned, the majority of feedback emphasizes the staff’s willingness to find solutions and ensure patients feel financially supported throughout their care journey.
This commitment to patient-centered service is reinforced by the clinic’s dedication to community health. By offering affordable care options and maintaining clear communication about treatment costs, the practice strives to remove barriers to dental wellness and foster lasting relationships with those it serves.
Key strengths recognized by patients
Overall, Wyoming Cosmetic & Family Dental is widely appreciated for its blend of clinical expertise and genuine care. Visitors consistently point to the following aspects as defining features of the practice:
- Consistently friendly and professional staff from front desk to clinical team
- Gentle, pain-conscious techniques during cleanings and procedures
- Clear explanations and collaborative treatment planning
- Accommodating hours and flexible emergency scheduling
- Dedicated support for insurance, financing, and payment options
Patients who have visited the clinic describe an environment where their comfort and oral health are prioritized. The practice continues to be recognized for its ability to deliver high-quality dental care while maintaining a welcoming and family-friendly atmosphere.
Services and Treatments
Wyoming Cosmetic & Family Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,2 out of 5 from 358 reviews
Negative experience: I’m really happy with the dental hygienist I had. Otherwise, I’d likely be canceling my next cleaning appointment after how communication went with the dentist about a bite adjustment. I like clear communication but instead just got ‘well you shouldn’t be feeling what you say you’re feeling’ which I don’t find useful. Edit: can’t recommend this place at all. The dentist has terrible communication habits and poor emotional regulation. His hands were also shaky.
We value your input and apologize for the communication issue you experienced. Please feel free to reach out to us to discuss further.
Fantastic experience: I have a dental plan in the works. I'm so pleased with how it's going. In and out, no pain, no pressure for unnecessary work! Great dentist!!!
Welcome Connie and thanks for the wonderful review!
Negative experience: I had a crown done here because they were the only clinic in town that could get me in quickly. I felt it was an all around terrible and painful experience. The only justification for one star is that they were available. The crown had to be redone between two and three years later. Espire Dental was all around amazing. Not enough stars for those folks. Unfortunately, I had to pay the full cost because the insurance said it was too soon by years. I would rather pay Espire in full every time than ever go back to this clinic. It was an expensive lesson, but I don't need to learn it twice.
Fantastic experience: The doctor and staff do a great job! Friendly.. great customer service. Thank you Wyoming Cosmetic & Family Dental!
Fantastic experience: Very friendly and do a great job! Have very accommodating hours.
Thanks for sharing your experience Patina! We are happy to have met your expectations and look forward to taking care of you in the future.
Fantastic experience: I always have a good visit. I really liked my hygienist, Maddy, today tho. She took her time, wasn’t really rough and made my cleaning a pleasant one. I’ve always had a good experience there. I would recommend them to anyone.
Thank you so much for taking the time to leave us a review! Maddy is wonderful! We appreciate your feedback and are happy to hear that you continue to have great experiences with us!
Negative experience: I was grateful they could get me in same day, but I did not feel like a person here. The assistant was amazing but then the densist came in, didn't aknowlege me, poked and hit my teeth, rambled off a few things, and then left. The assistant asked if I had any questions and I said "What?" She had to explain everything to me because I had no idea what the dentist was talking about. The hygienist was so kind but this by far was the most painful cleaning I've had. (And I take good care of my gums and teeth).
We sincerely regret that your recent experience did not fully meet your expectations, particularly regarding the cleaning process and communication. Your feedback is valuable, and we appreciate you bringing these matters to our attention. Please feel free to contact us at (307) 635-2419 at your earliest convenience so we may discuss this further.
Negative experience: Warning! Dr Whiting is very dishonest. After doing poor work on my husbands bridge he refused to honor the warranty when it broke only a few months after installation. He blames my husband’s bite. I guess the bridge was not meant to be used, only looked at? He took 2 months wages from us, self-pay (no insurance), and we have nothing to show for it. He only wants money and doesn’t care about the patient. Beware!
We take feedback like this seriously and regret that you feel disappointed with the outcome of your treatment. Every case is evaluated carefully, and warranties are dependent on specific clinical conditions, including bite alignment and post-treatment factors. While we may not always agree on the cause of an issue, our goal is always to act in the best interest of the patient.
Fantastic experience: Thanks to Denif and Nadia for the help they provide every time I go to my appointments. If you need help with your appointments or payments, look for them. They are amazing and always willing to help.
Thank you so much for your review! They are rock stars for sure!
Fantastic experience: Always had a great experience with this place. Had my braces done here and Denif really helped me out with finding the best discount I could get! Very friendly and knowledgeable staff, highly recommended
Thanks Matt! We are happy to have you in our dental family. Thanks for taking the time to leave us a review!
Fantastic experience: They got me in on short notice on a Saturday, and made quick work of a bad tooth. Saved me from suffering all weekend. Ingrid was so helpful and easy to work with.
Ingrid is such a wonderful assistant! We are happy we were able to get you taken care of quickly! Thanks for taking the time to leave us a review and welcome to our office.
Fantastic experience: Deniff went above and beyond to help us with understanding our payment options to get our procedure taken care of
Yesenia, this is super important to us and we value your feedback. Thanks for sharing your experience.
Fantastic experience: My first time coming here I met Denif and she was great to work with. Kaity was very gentle with my teeth.
Giada! Welcome to our office. We are happy to have you! Thanks for sharing your thoughts and experience!
Fantastic experience: Great service Katie and Denif are great. Awesome experience, Katie is the best hygienest I love how they speak Spanish!!!!
Thanks Ayden! We appreciate your review. Katie and Denif are wonderful. We are very lucky to have them both.
Fantastic experience: Good dentist. Great environment. Denif and Kasi are awesome really helpful.
Thanks Fabian! We are happy to have both of them!
Fantastic experience: I always have a good experience . Dr Whiting is awesome. my dental procedures never hurt. Ingrid and Denif were both very kind and helpful. Always a pleasant experience. ⭐️⭐️⭐️⭐️⭐️
Lynn thank you so much for your review. We really work hard to try to provide the best experience possible and value the feedback!
Fantastic experience: Great place Thank you Denif for helping with my insurance…
Thank you Jesus! Your feedback is appreciated!
Fantastic experience: I had a billing discrepancy and Denif was very attentive and worked to resolve the issue to my satisfaction. I appreciate the effort and honesty in billing
Thanks for sharing Steven. We are happy that we were able to resolve this to your satisfaction and will continue to work hard to meet your needs.
Fantastic experience: I usually go to you guys all the time and Denif is being great with me helping on Spanish!!!
Thanks Maria! We are so glad we are able to help you!
Fantastic experience: This was my first visit and my teeth were not in great condition but Katie did the best job cleaning my teeth that I've ever had. She is such an expert! Dr. Whiting is thorough, professional, collaborative and kind. This is definitely my new dentist.
Welcome Victoria! Katie is a wonderful hygienist and we very lucky to have her on our team!
Fantastic experience: everyone is always so nice and supportive but DENFI goes above and beyond to help in any way she can . She is always there to help with insurance questions and makes sure we are always at ease when we are done. She is a rockstar .
Patricia thanks for taking the time share your experience! Denif is an wonderful and we are very happy to have her on our team!
Fantastic experience: The best dentist there is! Procedures are quick and painless and everyone is always super kind! Highly recommended if you’re looking for a dentist in Cheyenne!
Thanks for the wonderful recommendation Lexi!
Negative experience: Patient is in severe pain. Let me schedule you an appointment. What a joke.
Fantastic experience: They were awesome I would most definitely recommend them to anyone who wants them to clean and examine your teeth
Thanks for taking the time to share your experience Raymond. We are so happy to be able to take care of you!
Negative experience: Dr. Whiting was very rude and generally unpleasant. Also, I ended up sitting in the lobby for 15-45 or more minutes at each appointment due to what I assume may have been poor scheduling. Most importantly, after receiving a second opinion; I'm not sure all of the work schedule for me was necessary. Update from several years later: Do not go to this dentist. The work he did ended up needing to be repaired later.
We’re very sorry to hear about your past experience. Our practice has made several updates over the years to improve communication, scheduling efficiency, and overall patient satisfaction. We always want our patients to feel confident in the care they receive, and we’d welcome the opportunity to review your case and help resolve any lingering concerns. Thank you for bringing this to our attention.
Fantastic experience: Wow ! I really can't say enough about how much Doc Whiting and his staff have helped me change my life. These people really do care about what they do and demonstrate it with their professional and caring approach to not only myself, but my friends who have also chosen Wyoming Cosmetic & Family Dentistry as their go to dentist. Thank you Doc Whiting and your entire staff for giving me my smile back !
Thank you so much! This is what its all about. We are all so happy to be part of your dental team!
Fantastic experience: Amber was my dental hygienist and she did an amazing job. I was extremely nervous and she was so gentle and understanding. She listened to and answered all of my questions in a very thorough and respectful manner.
Thank you Elizabeth for taking the time to share your experience. We are super grateful to have a team of amazing providers and are very happy we were able to help you out in a comfortable way.
Negative experience: Dentist refused to fix loose implant and crown. Had to go to another dentist to get it fixed. Problem was only a loose screw. Four years later, from above post. New complaint and review. I had a dental cleaning scheduled for 3 September 2025 at 1000 on Wednesday. The Friday before the scheduled appointment on 3 September I received a text to confirm appointment, which I did. On Monday 1 September I received another text asking me to complete paperwork before my 3 September 1000 appointment which I completed. No other notifications by text message, phone calls, or voice mail were received before I showed up for my scheduled 3 September 2025 1000 appointment. Ypur office also has a policy to charge me if don't show for an appointment or cancel well in advance. So I showed up as scheduled at 1000 on September 2025 for my cleaning after scheduling my day around this appointment. Just t find out you had no one to complete my appointment to say the least I was upset. So I was rescheduled for Friday 5 September 2025 at 0900. So I had to arrange another day off to make an additional visit. The officer manager up fro t blond hair said you would make it right. But still have not got a response from your office to how that will occur. By the way the appointment on Friday went well.
We are very sorry we were not able to help you with your implant. We are glad however that you were able to find someone that could fix it for you. We try our best to be able to help everyone. All the best- WCFD staff
Fantastic experience: Good people.Great dentist office! Best dental office I've been to!!
Thanks Jerry for your feedback! We appreciate you choosing Wyoming Cosmetic & Family Dental.
Fantastic experience: Such a good environment. Everyone is friendly and knowledgeable... It's a pleasure going...
Negative experience: Went into to get my teeth cleaned and they refused to do so citing that I had two small cavities. I also brought my daughter they said she had cavities but they would clean her teeth. No pain no swelling. They also told me I had an infection in one of my wisdom teeth with no pain and no swelling. Scammers would not recommend.
We understand your concerns and regret that you left feeling disappointed. Our team’s priority is patient safety and comfort, and sometimes that means addressing active dental issues before moving forward with a cleaning. We welcome the opportunity to go over your treatment plan and answer any questions you may have to ensure you feel confident in your care.
Positive experience: Maddie was great! Very gentle and through. I highly recommend her.
Thanks Patrick! We really love her as well. Thanks for leaving your review. Please let us know what we can do to get that 5th star next time you are in!
Fantastic experience: This was my first visit! I was pleased with the cleaning! Today I went in to get a temporary crown and I was happy with the results! It was a fast visit and he did not hurt! I am very pleased that I switched to Dr. Whitening! I liked every one of the people that I came into contact with! I felt everyone did a great job and everyone was very nice and supportive!
Thanks for Leaving such a wonderful review Billie, and Welcome to our practice!
Fantastic experience: Excellent patient care. Removed and replaced a Crown. The procedure was done with precision. It was painless, quick and superbly performed. Thank you.
Thanks for sharing your experience Joseph! We are happy to have met your expectations!
Fantastic experience: First appointment. Staff was very welcoming and informative. Annette and Kaitlyn (I apologize if I spelled their names wrong) were friendly and professional.
Thanks for taking the time to leave your review Stephen. We are pleased to hear you had a great experience. Welcome to our practice!
Fantastic experience: Great experience. Super friendly staff. Dentist was very gentle. highly recommend
Thanks Amy! We are vey happy we were able to take care of you and met your expectations!
Negative experience: Dental hygienist, Caitlin, has always been incredible. I had a filling in November and the dental assistant was so rude and Dr. Whiting was not any better. I will never come here again or recommend it to anyone.
We appreciate you sharing your concerns and will use your feedback to improve. Please do not hesitate to contact us at (307) 635-2419 so we can discuss your concerns and work toward a resolution.
Negative experience: The hygienists are fine but I did not feel like a person here. My first visit, I was told I needed to get two fillings. My thought process was to trust him because he's the dentist. After I got the fillings, one tooth became extremely sensitive and still causes me discomfort to this day. My second visit was only a cleaning because their office did not tell me Dr. Whiting was out on vacation. I wish they would have told me so I could have rescheduled. My third visit I was told once again that I needed to get two fillings. Dr. Whiting actually told his technician this information who later relayed it to me as Dr. Whiting stepped out, the only real conversation he had with me was asking if I've had braces and if I would consider them. The chairside manner could definitely be improved as I received no explanation as to why I needed two new fillings. I went and got two different opinions and they saw no cavities. I was also charged incorrectly, I'm glad I caught it and had it fixed. I can't say if it was malicious or not, but the cumulation of all three visits left a bad taste in my mouth.
Your feedback is invaluable to us. We regret to learn about your experience and will use this information to improve. Please feel free to reach out to us at (307) 635-2419 to discuss your concerns further. Thank you for sharing your thoughts.
Positive experience: They are careful with my sensitive teeth, so I am more comfortable going for a visit. They are on time and friendly.
Thanks for your positive feedback, Sherri! We are glad to hear that you feel comfortable during your visits.
Positive experience: The people in the office are all friendly and kind. I struggled with the cleaning and gum measuring today. The tech scraped my gums and the top of my mouth several times. It was painful. Not my normal experience but felt it needed to be shared.
Lynette, Thank you so much for sharing you experience. We are always looking for ways to improve and will work on this one. We look forward to earning that 5th star next time you are in.
Negative experience: I been going to the dentist regularly since I was a child and I been to many different offices, this place is the worst I been too! The hygienist is a butcher. I had a teeth cleaning appointment they had to reschedule twice and when I showed up they only wanted to do an x-ray and exam no teeth cleaning. What a waste of my time. This place just wants money and not taking care of their patients needs over profits! I would give a negative 5 stars if I could!
Your concerns are noted. Please feel free to reach out to us to discuss your experience further.
Fantastic experience: I enjoying going to Wyoming Family Dental. Everyone in the office are friendly and accommodating. The Dr. has a great chair-side manner. The Dr. and his staff has taken care of my wife's and my teeth for the past 5 years. No issues!!
Thanks Richard! We are so glad we have the opportunity to care for you and your wife!
Fantastic experience: They are always so gentle with my 6.5 year old daughter. This was her first cleaning and she was timid at first but they were able to get her over her fears and got through the entire cleaning all because of the Drs over there being so attentive to her. We love it! The office staff is always so nice and she loves getting to peek into the prize box at the end!! Thank y’all for helping my kiddo get over her fears.
Kayla! Thanks for sharing. These are always the best appointments. Thanks for trusting us to take care of your kiddo!
Fantastic experience: My son always feels so comfortable here. He really enjoy the staff and the atmosphere. I am really glad we chose wyominf cosmetic and family dental.
Thanks Lacee! We are happy to hear that we can provide an environment that makes your son feel comfortable!
Fantastic experience: I have been seeing Dr. Whiting and his awesome staff for a little over a year now, and have been pleased. I normally hate the dentist and my teeth needed a lot of work! So far I have had teeth extracted, crowns, bridges and now I'm in the process of getting implants in the worse section of my mouth. This process has been a blessing from the beginning. I knew the cost for all 2 years worth of what this was going to take and every visit has gone to plan. Dr. Whiting is a magician and gets the work done quickly and painlessly..(which was never my experience with prior dentists). I could go on and on but if you are in the Cheyenne area and need dental work you should give them a chance at least.. you won't be disappointed!!!
Mike!! Thank you so much for taking the time to leave us such a wonderful and detailed review. We are honored to be able to help you and appreciate you sharing your experience!
Fantastic experience: Timely and everyone was very professional. I have yet to have a bad experience at this dental office.
Thanks MarKoya! We appreciate you taking the time to leave your review and will continue to work hard to earn your five stars!
Positive experience: I arrived 15 minutes early just in case the electronic paperwork submission didn't work on my phone. They already had my insurance information, so I only had to fill out the consent forms--which took 5 minutes. I sat and waited until 20 minutes past my appointment time. When the hygienist finally called me back, she said, because I was late there wouldn't be time for cleaning (the whole purpose of my visit)--there was only time for an exam and x-rays. I told her I had been in the waiting room for over half an hour! I was definitely NOT late. Either way, there wasn't time for my cleaning and they had to reschedule me. The receptionist didn't seem very busy, so I'm not sure why she didn't send me back on time. The point is, I was physically in the building for an hour and 15 minutes only to receive 25 minutes of an incomplete visit. My review reflects my annoyance at having to take another hour+ off later in the week to finish the second half of my appointment.
Thank you for your feedback. We apologize for the inconvenience you experienced during your visit, are really would like to work hard to earn those other stars! Your comments are important to us, and we will address this issue with our team to ensure it doesn't happen again. Please contact our office directly so we can make this right and ensure your next visit is smooth and timely. Thank you for your understanding and patience.
Negative experience: So I had a root canal done roughly 3 years ago and they didn’t glue my crown all the way on my tooth, it was only glued to the bottom half of my tooth and it ended up falling off and half of my tooth broke off and now I’m missing a tooth, which by the way is so embarrassing and I feel so insecure about my smile and they never even offered to fix it or fix their mistake and now they’re trying to charge me to have it fixed again. They even charged me to get me in, just to take a look at it.
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and distress this situation has caused you. We take your feedback very seriously and are committed to addressing your concerns. Please contact our office directly so we can discuss your case in detail and work towards a resolution. Our goal is to ensure you receive the care and attention you deserve. Thank you for bringing this to our attention. We look forward to resolving this matter promptly.
Fantastic experience: Was able to get a same day appointment for an appointment I was rescheduling. Great customer service from start to finish with every appointment I’ve had!
Thanks Erica for taking the time to share your experience! We really work hard to try to make care comfortable and accessible as soon possible. Cheers!
Fantastic experience: We have been going to Jason for 13 year and I have taken all 6 kids here. We love going to Jason.
Negative experience: Lady is rood at front desk just there for money and I have never been there just called because I have a bad tooth
Negative experience: I have been coming here for about 3 years now, and have had a great experience with them for myself and my 3 kids since moving here. Sadly however, I will be looking for a new place for care after today. No compassion from the front desk staff regarding an insurance thing, basically stating they were unable check a date through my insurance as to when a procedure was last done, and after calling my insurance after the appointment they said they could have done this. Whether true or not, as I don't know the limitations there, the lady showed zero compassion for the situation and was unwilling to even consider other possibilities and kept pushing the out of pocket expenses and unwillingness to even look into my insurance options. My insurance stated even if the time frame of coverage was less than what they normally require, since we moved due to military orders they would cover the procedure since my original dentist was out of state and I was unable to go back to them to have it fixed. So this shows me that their scheduler was lazy and only concerned with making money off someone. I'm sad to leave Dr. Whiting, as he is a phenomenal dentist, and my dental hygienist Katie was AWESOME. However, inadequate front desk staff is a complete no go for me. Going to the dentist causes enough anxiety, I need a place that has competent insurance staff for my wallet's sake.
Hi Catherine, thank you for the feedback. We are disappointed to hear that this was your experience and will be reaching out to you to correct this situation for you. Thanks.
Fantastic experience: Cleaning was soooo easy! Caitlin ( hope I spelled that correctly) was the best! Took great care with me since I was suffering from a sinus infection and she worked around my problem.
Gary! Thanks for you're review. Caitlin is wonderful, we are glad we could take care of you today!
Negative experience: They don't understand about domestic violence I had to call so many times to get them to email me stuff and they will not answer the phone
Negative experience: Loved the office staff and hygienist. Cleaning and xrays went fine. When the hygienist told the dentist that "everything looked good" he seemed DISAPPOINTED. That's a FIRST in my life and put me off mightily. It seems to me to be the opposite of the normal reaction from any Healthcare Provider. The dentist also never smiled, looked me in the eye or made small talk, even though I was a new patient, a senior citizen and a lady. **I won't be going back.** Also, you are required to pay in advance, which was another first. (Interestingly, Google lists the practice as "woman owned" and "Asian owned". The dentist is white, male.) POSTSCRIPT: Google tells me that he replied to my review but I'm not even going to read it because I told the truth, and not being able to resist responding to me to have the last word just illustrates my point. I would not this man ever to touch me and I would never feel I could trust his professional advice. He said something vague about a "gap in the gum" which in reading all the reviews here and on Yelp, is something he says to almost everyone, like a tag line. It's the first time that I have heard the term in 60+ years of steady dental care. My advice remains to go elsewhere or risk becoming a cash cow.
Thank you for sharing your concerns. We appreciate your feedback and regret that you are not satisfied with your recent experience. We strive to provide the highest level of care to our customers and will be sure to address your feedback with our team. If you have any further concerns, please do not hesitate to contact us.
Fantastic experience: Wonderful place. I had Ptsd with another dentist. They did a great job and made me felt very comfortable. thanks again for the great service.
Thanks Jorjia! We are happy that we were able to provide that care that you need and deserve! We appreciate your review!
Negative experience: Worst experience! I went to get my teeth cleaned and the lady was super rough and rude. She had no options for me to be comfortable while getting my teeth cleaned. I Left with all my gums bleeding. I had to stop her a few times until finally I couldn’t take it anymore. The whole time I was in pain very unpleasant teeth cleaning! Would not recommend going to them for anything! The Dentist only wants money don’t really care for your needs and health of your teeth.
Hi Amanda. We will be reaching out to you directly to address your concerns. We apologize that you had this experience.
Negative experience: Very uncomfortable place to go. They offered a free extensive cleaning treatment plan and then continued to bill insurance to the point I ran out of coverage for the year and missed out on necessary dental procedures, while telling me if I did not continue with the cleaning I would have to pay full price. Later found out that I did not need to continue with cleanings after being billed for one that I had been told was "free" The main office lady talks in a very demeaning tone when asked to explaincharges on my account. My treatment plan was over $10,000 and when I suggested pulling everything and getting implants Dr. Whiting acted like I was stupid. Saw another dentist in town and showed my treatment plan and she said half of the treatments were not even necessary.
We sincerely apologize for any inconvenience or frustration you may have experienced at our office. We take customer satisfaction very seriously and would like to address your concerns and resolve the matter to your satisfaction. Please contact us at your earliest convenience so we can discuss this matter further.
Fantastic experience: Went in for a dental bridge and they did a good job! They would get your mind off what they were doing! Awesome people! A+A+A+.
Thanks Bruce! Happy we could help!
Negative experience: Unfortunately I feel i have to rate anonymously and unfortunately in good conscience I have to give Dr Whitings practice one star. Dr whiting himself is professional and knowledgable, quite a bit rushed, but his office staff are HORRIBLE. They are condescending and rude when they communicate and do the bare minimum to help. I will go to a different dentist
Fantastic experience: Best teeth cleaning I've had that hasn't been painful in awhile. No bleeding gums and no cavities
Thanks Laura! We are happy to hear you had a wonderful experience!
Fantastic experience: Love this dental office. The staff is always friendly, professional and quick to assist. Dr. Whiting is the BEST!! Appreciate the care that the team give my smile!!
We are thrilled to hear that you had a positive experience at our office, Michele! Thank you for your kind words and for choosing Wyoming Cosmetic & Family Dental for your dental care. We look forward to seeing you again soon.
Fantastic experience: Great service today! Liz cleaned my teeth like a pro, and the awesome lady who explained the cost for upcoming services was so helpful. I appreciated all of it today.
Thanks for taking the time to share your experience Wendy! We are glad we can help you!
Fantastic experience: Great customer service and great dental care. Found a cavity during routine cleaning, and fixed it same day.
Thanks Gail!
Fantastic experience: Fantastic care. Actually read all the paperwork I filled out. Explained everything they were going to do. Friendly and professional. Thank you.
Thank you John!
Fantastic experience: Dr. Whiting and all of his team is amazing!!! They have been so good to me and my son. Thank you so much!
We're happy to hear you had a positive experience. Thank you for choosing us.
Fantastic experience: Very friendly and knowledgeable staff. Dr. Whiting is a straight shooter and it is evident that his military service afforded him an immense amount of experience. In the process of getting an implant. Thanks to the whole crew!
Thank you Luke! It is our pleasure!
Negative experience: Not the cleanest place , not organized I feel don’t care for the patient at all . I did not feel safe for my experience will definitely not be going back .
We apologize for your experience. Please contact us if there is anything we can do to improve.
Positive experience: I like the staff. They are helpful and are willing to keep me updated on my progress.
Thank you PJ!
Fantastic experience: I cracked my molar on the weekend, I was able to be seen on Monday morning. They take my insurance, the front desk staff is welcoming, the dental assistant was fantastic, and Dr Whiting, is all business. I am in the process of getting an implant, so far so good. Thanks for the prompt attention to my case.
Glad we can help Paul! :)
Fantastic experience: Excellent dentist and staff! Modern tech. Had an old filling replaced, no pain and only took about 15 minutes.
Thanks for taking the time to share your experience!
Fantastic experience: I found them back in Feb and need dental work immediately, at first I was unsure the staff was little rude or was it me since I was in pain from said tooth. But I have continued to use them and the dentist is good he does explains and the hygienist there are also willing to explain anything to you have question about !! This is coming from someone who is afraid and scared of the dentist but I would recommend and my cup of tea may not be for you though
Thank you, Valerie!
Negative experience: Absolutely Terrible, staff were more focused on talking down about patients. I felt very uncomfortable being surrounded by gossip.
Maria, We are very disappointed to hear this but do appreciate you bringing it to our attention.
Fantastic experience: I have had horrendous experiences with dentists and such in the past. Doc did awesome. He took the time to listen, had a great sense of humor and made me feel comfortable while there. He made sure I did not feel anything and took the initiative to add more numbing medication to ensure I was comfortable before the procedure. First time in a long time I did not fear the dentist. Five stars on yelp for sure.
Bryan, Thank you for taking the time to leave us such a great and informative review. We are glad to hear your had a wonderful experience!
Negative experience: Dentist was rude and his attempt at a proper filling chipped within 2 weeks, when I went back I was told I would need a root canal, went to someone else who fixed in half the time and confirmed I did not need a root canal. It has been solid ever since.
Fantastic experience: Always a pleasant, professional environment. The staff is TOP NOTCH!! They take the time to get to know you and make going to the dentist as pleasant as it can be. Highly recommended.
Teim, Thank you for taking the time to share your experience. We appreciate it and are happy to have provided you pleasant experience.
Fantastic experience: Friendly and fast! Love the hours. Don’t have to worry about missing work. I just make my appointments for Saturday or after work. Thanks to you all!
Thanks for sharing, Carol! Glad we are able to help take care of you.
Negative experience: Went for a new patient appt and routine cleaning. Worst prophy of my life. She almost had me in tears because she was so rough and then I literally went home and had to remove more very visible calculus myself. They also did not polish me. I was also diagnosed by Dr. White with a mouth full of cavities and proposed a treatment plan that would completely exhaust my benefits when I had just seen my regular (very good) dentist 4 months prior and left with a clean bill of health. I used to work in the field and knew something was very odd here so I sought a second opinion. Turns out as I suspected that I have ZERO cavities and the second dentist who examined me also said “it looks like you haven’t had a cleaning in a while.” I just had one at Wyoming Cosmetic one month ago! Consumer beware! Terrible hygienist experience and this place is looking to “maximize your dental benefits” i.e. diagnose unnecessary treatment for mere profit.
Fantastic experience: I first went here because of the great deal they give with X-rays and an exam. I didn’t have dental insurance at the time but they broke down the price of every procedure I’d need to get done. They did not make me feel obligated to get my work down there. They didn’t push me into any credit cards or anything. They laid out facts/options and allowed me make my decisions without pressure. I actually didn’t go back for a few months because I was waiting to get insurance from my job. When I did, I started with the most severe problem which was a root canal. The front desk ladies are amazing, I called in the middle of the week because of severe pain and the girl I spoke with was trying to get me in asap. They worked with me on payment and explained policy and allowed me time to get things together. I appreciated all the patience! Once in office, the dentist was quick, precise, and caused me no pain or discomfort. I don’t like to go to the dentist myself and I always feel so ashamed of my teeth because they’re not great, but the dental assistant and dentist were amazing about everything. The first dental assistant I had that helped me with my temp crown was accommodating and talkative and knowledgeable, she answered all my questions. Made me feel very comfortable. When I came back for my permanent crown, the second dental assistant Ingrid, was so sweet and also put time and effort into talking and making me feel comfortable, also answering all my questions on the procedure and not just ignoring my interest in what was the next steps. She and the dentist didn’t make me feel ashamed for my teeth or anything. They made sure the permanent tooth fit perfect and wasn’t causing any discomfort. They weren’t rushing me out and were making sure I was ok with my procedure and comfortable. I really appreciate that in a dentist office. Thank you for a great experience from the beginning at the front desk through my whole procedure, talking through prices, and checking on my insurance and not just trying to get money out of me. Thank you for taking such great care of my teeth. I am looking forward to the rest of my procedures because of this great experience.
Thank you Cherrise!
Negative experience: The damage this practice caused to my my mouth following a routine procedure has cost me over 2800 dollars. They refuse to respond to emails and will absolutely ignore phone calls . I cannot believe they are even allowed to be open, doing shoddy work and endangering people's health. I wish I had the time and money to seek legal action. Just don't go here.
Negative experience: Scheduled an appt for a cleaning was charged for a cleaning but told to come back for a special cleaning for more money. Left without a cleaning. Also I have to mention the level of comfort in the building. I waited over an hour for the dentist to look at my teeth in the procedure room. There’s no tv or music. Your phone won’t connect to anything so your literally just sitting there they scheduled me at the same time as this older man do I had to wait for her to get done with his appt before she even was able to come talk to me. 10/10 do not recommend any one go here and waste there money
Fantastic experience: I’ve been having a lot of anxiety finding, paying for a dentist, also the amount of pain during and after the procedures. From day one everyone there has helped bring my anxiety down and worked with me. Such a pleasant experience! Thank you for helping me make my smile better
Thanks Carlie! We are so happy to be able to help you!- WCFD team
Negative experience: If you have bad anxiety going to the dentist, DO NOT come here. Might be a long review but I never post reviews and I feel the need to warn people about this place. My tooth chipped open Friday night, leaving the inside and nerves exposed. I needed immediate attention/treatment. I found that this place was open on Saturdays and I set up an appointment online for 10am the next morning. I even got a confirmation email. I drove all the way from Fort Collins. They tell me I'm not in their system so all they can do is put me in as a walk in and no treatment would be done. I at least wanted to see someone thinking maybe if they saw the severity they would try to help in some way. Staff was very unwelcoming, I have really bad anxiety when it comes to health care so it was an emergency case for me to be going in general. They took X-rays and pictures and I waited for the dentist. He saw my tooth and just said I would need a root canal and a crown but they would have to wait til Monday. The whole reason I set an appointment was to get it fixed as soon as possible because the pain was so extreme I could not eat or drink, barely could breathe without immediate sharp pain in my exposed tooth. I asked if there was anything he could prescribe me since I had been taking Advil and ibuprofen. He then said he legally can't give out narcotics unless he performed a procedure on me. (which is false) I did not ask for narcotics, I asked for literally anything to help with this excruciating pain. This dentist then proceeded to tell me it was my fault for taking so long to go to the dentist and to endure the pain for 2 days, I also asked what I'm supposed to eat and he said nothing. I was literally crying. I am disgusted at this experience I've had at this dentistry. This is why I don't like going. He really made me feel like I was faking it to get narcotics and that it was my fault. No one expects their teeth to snap in half while eating. They also did not recommend any places that could possibly help. I'm really just upset and very much discouraged from going to dentists in the future, Im scared to go somewhere like this again and to be turned away and made to feel like I did something wrong. Never once did they apologize or make me feel like my feelings and pain were valid. Do not come to this dentistry in general. Very unkind and unprofessional.
Negative experience: Dr. Whiting convinced me that I needed a bridge even though I lived without one for 15 years. One of the worst mistakes of my life. As someone who struggles with flossing it should have NEVER been recommended, especially since I was doing fine without one. Not only a waste of $3k, but also now I have 3 ruined teeth instead of one. Luckily there is a different dentist there and I switched to her. Hopefully things will go better with her.
Fantastic experience: From the receptionist to the dentist, they are wonderful. I haven’t been to a dentist in years and they were not judgmental or rude at all. Very helpful. Starting treatment soon!
Fantastic experience: Awesome dentist went in with an issue they ended up figuring out my issue got me on the correct path to getting it fixed and taken care of highly recommend them to all of my friends and family as well as you 10 out of 10 service keep up the good work guys
Thanks for the review Paul! We are so glad to be a part of your care!
Fantastic experience: Back again for my 6 month check up. Everyone still great. Met the new dentist, Dr. Deseime? She was very personable and even had time to fill a cavity so I didn't have to drive back since I don't live in Cheyenne. My review stays 5 stars!
Thanks Torry, always good to have you!
Negative experience: Just stay away from this place. I had crowns done here and some other work done. Totally screwed up my root canal. A very well known endodontist in Cheyenne specifically has said they have been fixing mistakes from here and I'm not the only one. EVERYTHING they did had to be re-done. Several other dental office here in town know about the fine work these people do stay away, your mouth will appreciate it, as well as your wallet.
Fantastic experience: I'm absolutely thrilled to have found a real dentist in the city of Cheyenne. The entire staff was pleasant helpful to the point I wish I could give another five stars! Very happy with my intial appointment and so looking forward to my next one. Thank you for being you.
Adam! Thank you for taking the time to share your experience.
Fantastic experience: I have been to many dentists and am very happy to be here! All of the staff I have met are friendly, thorough, and kind. Best experience I’ve had at a dentist in a long time. Thank you!
Sherry! Thank you for taking to share your thoughts. We are so glad we could provide you with this experience!
Positive experience: I gave them another chance and have been pleased. My wife has always been anxious going to the doctor but the technicians here put her at ease.
Courtney,
Thank you for your valuable feedback. We are disappointed to hear about your experience and that we have failed to meet your expectations. Three staff members have replied to your concerns and made multiple attempts to resolve these issues for you to no avail. There have been some days that hours were different however all calls were retuned Asap and same day or next day appointments were provided. We do our absolute best to accommodate everyone and their schedules. We did not have a computer up front for a brief time as it was being replaced. This has been completed for some time yet. We wish you and your family well and apologize for an inconvenience you may have experienced.
Fantastic experience: Fantastic staff, got me right in on time, doctor was to the point and had my best interest in mind financially when suggesting my treatment plan, I called on Monday and got in on Wednesday...Love them!
Thanks for sharing your experience we are glad we were able to help you! - WCFD staff
Fantastic experience: Had a broken tooth. They got me in promptly. Everyone was very kind. Explained the process. No surprises! Will continue my dental care here
Thank you so much for the review. We are so glad we could help you! - WCFD staff
Fantastic experience: I came in for my regular cleaning and Heather was professional but personable and kind throughout my visit. I just love the way she interacts, smiles and laughs. Jen is great as always and does a wonderful job of keeping it all together. Dr. Whiting is great too but he always forgets to ask me if I’d like to pull a treasure out of his treasure chest when I’m finished! Maybe that is for those patients less than 60? My whole family loves this practice and Dr. Whiting has a one stop shop. We’ve had crowns, bridges, braces, root canals and even an implant. We’ve been coming to WY Cosmetic and Family Dental since we moved to Cheyenne in 2007. These guys are fantastic and not only do they always do a great job, they make the experience fun...well maybe not fun like going to an arcade or put-put golf but as fun as dental care can be!
Thank for the wonderful and honest review Peter. It has been a joy having you a part of our practice all these years!
Fantastic experience: Thorough, friendly, and efficient. The hygienists are always friendly and personable, and Dr. W is very efficient. I get consistently high-quality service and have never exceeded my appointment timeframe. They have accommodated my complicated schedule and really make me feel welcome.
Thanks Frank!
Fantastic experience: Had a great appointment for periodontal cleaning. Hygienist was very polite and careful with her work.
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us.
Cheers,
Wyoming Cosmetic & Family Dental
Fantastic experience: My visits are always smooth, quick and easy. Always get in at scheduled time , no waiting. Courteous and professional.
Thanks Joe! It is always nice to see you. Thanks for taking the time to leave a review. - WCFD staff
Fantastic experience: I was very happy with my first visit. Really liked Dani and she did a very good job on my teeth cleaning. I will return for my additional services needed And again in 6 months. It's close to home and the rates seem reasonable. Thank you. Jami Eastman-Raffa
Thanks Jami for taking the time to leave us a review!
Fantastic experience: As a person who generally avoids dentists, Doctor Jason Whiting and the kind tech who treated me absolutely eliminated all of my discomfort and concerns. I am incredibly grateful to them for taking care of me in such a kind and efficient manner! My experiences with the WCFD family have been nothing short of wonderful- kind, sensible, straightforward and honest. So glad they’re here!!
Thanks Victoria!
Fantastic experience: Great first experience with Wyoming cosmetic and family dental! Staff was very friendly and professional.
Thanks Emery!
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