Concho Valley Family Dental; Dr. Jay E. Fandel, DMD

Experiencia fantástica: I had a short time to get quite a few things done before my insurance and FSA from my employer ran out. This office did a great job getting me scheduled and figuring out the best way to do my insurance. Dr Fandel was a super cool fellow and did a great job with my dental work. I've never had a dentist call me later in the day after dental work to see how it was feeling, that really stood out. My only complaint was an issue with insurance where one of my account numbers was entered into their system incorrectly, no big deal. But I kind of felt like when they told me it wouldn't be covered and that I owed money I was treated a bit like a pariah, a staff member told me. "I wouldn't even try contacting them, they are not going to cover it". I immediately did and found it was an administrative mistake on the office's part. Everything was covered, all was well. Despite this, I highly highly recommend Dr Fandel and his office to anyone looking for a dentist.

Experiencia fantástica: straight to the point DDS. whole process was very smooth no pain or discomfort. Definitely recommend.

Experiencia fantástica: Dr. Fandel is awesome! I had my wisdom teeth removed and his work was very precise and timely. Highly recommend for your dental needs!

Experiencia fantástica: They got me in the same day I called & were very welcoming and nice! Took care of my emergency and got me booked! Definitely recommend to anyone that has any dental emergencies or any dental issues.

Experiencia fantástica: My husband and I went in today for our first appointments with Dr Fandel and one of his awesome hygienists. We were greeted upon walking in the door by friendly front office staff members. We were both taken back soon after. Our paperwork was reviewed and our treatment performed was very thorough. We were both made to feel comfortable and appreciated. Thank you all so much!!!

Experiencia fantástica: They were able to get me in very quickly and get me out same day, all fixed up. The staff treats you like family. Very friendly.

Experiencia fantástica: Dr. Fandel and his team are great! I had my first appointment there and have zero complaints. Mackenzie was assigned to me as my hygienist and she was so friendly and made the process seamless! Highly recommend!

Experiencia fantástica: Friendly staff, great experiences love this place. They always remember my daughter and make her feel comfortable!

Experiencia fantástica: Concho Valley family Dental always takes good care of me. Mackenzie always does an out standing job whenever she's working on my teeth and I am grateful. The whole team does such an outstanding job to help our community.

Experiencia fantástica: Love how everyone was helpful felt at ease and my nervousness went away

Experiencia fantástica: McKenzie was great! She took the time to explain the procedures and described mechanical toothbrushes that would be beneficial and how to use them. She also quickly cleaned my teeth with little discomfort. I will return. It has been a year since I wrote the post above and I am still happy! Concho Family Dental has been a wonderful experience! I just love McKenzie. She is very thorough yet strives to make everything as comfortable as possible. Dr. Fandel is awesome as well! He takes the time to visit with you and make sure that all your dental concerns are answered. Until now, I have always dreaded going to the dentist. Concho family dental has changed how I feel about the dental office. If you are like me and put off going to the dentist, give them a try!

Experiencia fantástica: Doctor Fandel did the filling on my son's tooth today and totally eased his fears. The procedure was successful and painless. Thank you to the best dentist in town.

Experiencia fantástica: I cannot say enough about how wonderful Concho Valley Family Dental is. My son was so nervous about the dentist and Jessi was so patient with him! She talked with him and made him comfortable. She comforted him with such kindness. He was able to get his teeth cleaned and left saying “I liked her!” Which is a miracle. I’m so thankful for the kindness of her and Dr Fandel rather than the aggravation and frustration we have received from others before. 100% recommend!

Experiencia fantástica: I had a broke tooth they said they could get me in to look at it and see what they could do. 1 hr later called me saying they had cancelation and got me in 8 o clock next morning. He worked me in in between patients and was amazing!!! I'm so thankful for them and they are the sweetest people. I highly recommend them!! And I HATE THE DENIST. THEY WERE WONDERFUL!!

Experiencia fantástica: Very happy with the work i recieved, pain free great job

Experiencia fantástica: I had a really good experience here. The staff was all very nice. There was no pain during my extraction and I will definitely be going back. This is by far the best experience I have ever had with dental work being done.

Experiencia fantástica: We are beyond grateful for this dental office. My son has special needs, and after visiting multiple dentists across West Texas with no success, this was the first office that truly took the time to work with him. The staff was incredibly patient, kind, and understanding. They focused on building his trust and never rushed him—and because of that, he willingly participated and even allowed them to take x-rays. This experience was a huge win for our family. I can’t recommend them enough, especially for families with special-needs children.

Experiencia fantástica: My first appointment with Dr.Fandel & Concho Valley Family Dental. He took time to explain treatment and options and made sure I did not experience pain. Office staff is friendly and cheerful. 5 stars for my new dentist.

Experiencia fantástica: From front desk politeness to Assistant, Nurse, and Doctor explaining things to me step by step answering all questions in caring manner. I was happy with my treatment . I would be happy let family friends know of your great Service. Thank you.

Experiencia fantástica: By far the best dentist I have ever had. Dr Fandel takes care of my entire family. I highly recommend this caring Dr.

Experiencia fantástica: Called with a small emergency and they were able to accommodate us with very short notice. Amazingly professional and sweet! Price points are spot on.

Experiencia fantástica: They are all so friendly and the assistants do such a great job with teeth cleaning etc. wouldn’t go anywhere else!

Experiencia fantástica: The office was welcoming and warm. The staff was friendly, informed, honest, and got to the point.

Experiencia fantástica: All staff are extremely friendly, competent, and interested in making visits painless and pleasant.

Experiencia fantástica: The staff at CVFD is great! My hygienist is so efficient and my teeth feel so good after cleaning. She cleans my partial and gives me pointers for my oral health. Dr F is always friendly and efficient. The front desk staff is very polite!

Experiencia fantástica: The past year as a patient with Concho Dental has been so good for me. I can chew food with both sides of my mouth, my teeth are clean, and I can smile with confidence and not worry about having bad breath. The entire staff is awesome, and the atmosphere is great. Today I went back for a filling, and was given the choice before making the appointment to have one of Dr. Fandel’s associates fill in for him as opposed to a future appointment with Dr. Fandel. I agreed. The process was seamless. The team was excellent. I knew I could trust that Jay Fandel only trusts his patients to consummate professionals.

Experiencia fantástica: Walking in makes you feel at home it’s so cozy. All staff is so nice and friendly. Dr. Fandel was very nice explained everything I needed to know. Thank you .

Experiencia fantástica: Always get a thorough job done and I’m in and out. When I started going I had not been in a very long time and I was embarrassed but they made me feel very comfortable.

Experiencia fantástica: I went in for a for a first time visit. I ended up getting a deep cleaning and had a great experience. The staff was super friendly and made me feel comfortable throughout the entire visit. They were efficient and got me in and out in no time, which I really appreciated. Overall, I highly recommend this office for anyone looking for quality care and great service!

Experiencia fantástica: Techs were friendly and knowledgeable, Dentist was very kind and attentive, explained in layman’s terms.

Experiencia fantástica: I was having really bad toothache and I called Concho valley family dental and they saw me that same morning they were very nice and made me feel very comfortable the staff was very nice and friendly I would highly recommend them to anybody who needs to see a dentist A+

Experiencia fantástica: Always the best experience you could have at a dentist office. They are awesome, friendly, and have great advice. Highly recommend.

Experiencia fantástica: I love Concho Valley Family Dental. They have a great atmosphere and everyone is very kind. I recommend them every chance I get.

Experiencia fantástica: Routine cleaning. Hygienist always friendly and does a thorough job. Dr. Is also always friendly and thorough in his examination.

Experiencia fantástica: Kalli and dr jay are very friendly and did a good job on my teeth as well as my sons will be going back thank you Concho valley family dental.

Experiencia fantástica: We just recently moved to Texas and I was needing to find a new dentist, I found Concho Valley Family Dental on Google called and they were able to get me in the next day. The people were all super friendly, the hygienist was great, she explained everything to me and made me feel really comfortable! The dentist was easy to talk to and listened to my concerns. I would definitely recommend them for your dental needs!

Experiencia fantástica: I feel very comfortable and Dr Fandel's dentist office. Everybody is easy to get along with and I've never had a problem with his work Thank you Dr Fandel and staff

Experiencia fantástica: Dr. Fandel's staff is always so nice, and the dental care is top notch!

Experiencia fantástica: I forgot the hygiene 's name. She was gentle, and when I walked in there I was feeling down by the time I left I felt so much better, just talking with her.

Experiencia fantástica: Always friendly staff they make you feel super comfortable and the shop dogs are great. Always upfront about treatment plans and costs.

Experiencia fantástica: Very welcoming people. Loved the environment. Very nice and patient

Experiencia fantástica: Dr. Fandel and his entire staff are wonderful knowledgeable and courteous; McKenzie is awesome.

Experiencia fantástica: Great staff! I’m very pleased with the service they provided. Professional, polite, and always prompt!

Experiencia fantástica: I had a lovely experience! The staff is not only very friendly and caring. They are also very skilled. So glad I went! I found out I had more that needed worked on than I knew I needed. So glad I found them!

Experiencia fantástica: Dr. Jay and his team so friendly and professional .thank you all and thanks for your service Dr.

Experiencia fantástica: This is the best place to come. I was happy that their not like other dental places that like to pick your pocket. Im very happy.

Experiencia fantástica: Grt staff & grt Dentist , highly.recommend ! Been seeing them for 3 + yrs now. My daughter has Downs Syndrome and Dr Fendyll is wonderful with her , she loves Him and the hygienist is super patient .

Experiencia fantástica: Dr. Fandel and his entire staff were very professional and caring. They all made me feel so comfortable, they all were very pleasant.

Experiencia fantástica: It was a very good procedure. I hardly ever feel the shots to numb my teeth. They got the old crown off and prepped the tooth for the temporary crown and everything went very smoothly. The staff took great care of me.

Experiencia fantástica: Great People. Had very good experience. Would definitely recommend to everyone.

Experiencia fantástica: Once again, I received a great cleaning and the highest level of satisfaction.

Experiencia fantástica: First time to go here and must say loved this staff. Friendly, knowledgeable and understanding. The dentist was kind and explained what I as needing and the procedure I would need. Am glad to of found this office!

Experiencia positiva: Dr Fandel and his staff (and his dogs) are always so welcoming and kind. They make sure my needs are met, and I never feel pressured to do "extra" procedures. I totally trust Dr Fandel with my dental care.

Experiencia fantástica: Very friendly professional Dentist. He explains everything in detail. Office area & rooms very clean. Staff is always friendly.

Experiencia fantástica: The atmosphere was warm and pleasant. The staff was very friendly and polite

Experiencia fantástica: Got me in quickly same day. They were very kind and made sure I understood everything before I left. Great bed side manner. Made me feel comfortable.

Experiencia fantástica: Always so nice and happy! Plus good!!

Experiencia fantástica: Very thorough cleaning with good explanations of what she was doing. The dentist is very personable and complete. Great atmosphere!

Experiencia fantástica: Dr Fandel is the best on west Texas ! When he goes to Standard gold family dental in Odessa I was really anxious before my visit, but the dentist completely put me at ease. His skills truly showed when he gave the local anesthesia—I barely felt a thing. He was so smooth and gentle with the injection, it was over before I even realized it. Throughout the whole procedure, he communicated clearly and made sure I was comfortable the entire time. His expertise and calm demeanor made all the difference. I couldn’t have asked for a better experience!

Experiencia fantástica: The Dental Hygienist was prompt and explained everything she was going to do. She was polite and professional.

Experiencia fantástica: Dr. Fandel removed a tooth for me and was the kindest, most gentle Dentist! Highly recommend! Was the most pleasant experience for an unpleasant situation!

Experiencia fantástica: Concho Valley Family dental has the best Staff!!! I have always been nervous with the dentist and Dr Fandel and his staff make me so comfortable!!! 10 out of 10 recommend

Experiencia fantástica: Virtually no waiting time and great care by Dental Hygienist who cleaned my teeth!Thanks for taking great care of me!

Experiencia fantástica: Very professional. Very thorough.Very friendly, courteous and respectful.

Experiencia fantástica: Had three Wisdom tooth removed February 27 & had hardly any swelling! Highly recommend Dr. Fandel & his team to anyone needing a reliable Dentistry!

Experiencia fantástica: This practice is awesome. We just moved here and my husband and I were both nervous about getting a new dentist. We both had great experiences and the staff is wonderful! If you need a new dentist in San Angelo, look no further.

Experiencia fantástica: Mikinsey was kind, gentle, and helpful. She is always very nice to be around. Melissa Loyd

Experiencia fantástica: I have been going here to them for several years now. They are always professional they are always helpful. I recommend them to my friends and family for their Dental work. They were even doing their best to get my mother worked in for dinner work before she passed away. This dental office is highly recommended by me

Experiencia fantástica: Loved how they welcomed me,explained everything broke it down the best way told me all that I was doing payment arrangements,just great service ☺️

Experiencia fantástica: Wonderful! Wonderful! Everyone is super nice. They showed me up front what everything cost. And are going to file all the paperwork with my insurance.

Experiencia negativa: *update: I needed local care post operative and when my daughter posted a 1 star review, Dr Fandel felt it was appropriate to literally threaten me in a voicemail (which I still have) he stated that if she didn't take the the review down, she would be sorry. What does that even mean coming from someone I thought was professional and ethical? It is appropriate for the doctor to reply to her review but to call me and threaten her safety over a 1 star review? I will never return to his office and I am curious if I'll be receiving a threatening message to remove this. I kept all the voicemails and texts. _---------- Shortly after moving to San Angelo I had a dental emergency and while Dr Fandel was not available to see me, he referred me to an excellent oral surgeon. He even called to follow up and make sure I was seen. I appreciated his thoroughness and compassion so I chose him as my dentist. I've had a cleaning and 2 cavities filled so far and I really like Dr. Fandel and his staff. Everyone has been professional and personable making the process a lot easier and less stressful. Highly recommend!

Experiencia fantástica: Had a great experience. They really treat you good.

Experiencia fantástica: Got me in same day and took care of my dental needs all In the same day. I had been calling around all other dentist and nobody had an opening. Great service!

Experiencia fantástica: I needed to get a tooth pulled and it was absolutely painless and by far the best dental experience I've probably ever had.

Experiencia fantástica: Very nice, professional people. Highly recommend.

Experiencia fantástica: I have nothing but great things to say about Dr Fandel! He was very patient with me when I was experiencing anxiety, he’s personable and doesn’t make you feel like just another number. He pulled 4 of my teeth today and made sure I was comfortable the entire time. He even called me later in the evening to check on me which I’ve never had any type of doctor do. His assistant Mark was extremely knowledgeable and explained every step of the process thoroughly. All in all I am satisfied with this dentist and will definitely recommend him to anyone needing care.

Experiencia fantástica: Kalli is a very good dental hygienist. She is so kind.

Experiencia fantástica: I wanted to take a moment to express my sincere appreciation for the outstanding care I received during my recent visit to your office. From the warm welcome at the front desk to the professionalism of the dental staff, every aspect of my experience was exceptional. Your team’s attention to detail and commitment to patient well-being is truly commendable. I felt comfortable and well-informed throughout my appointment, which made a significant difference in my experience. Thank you for your dedication to providing such high-quality dental care. It is evident that your team genuinely cares about each patient, and I feel fortunate to have you as my dental care Professional.

Experiencia fantástica: Very welcoming and comfortable setting. Front desk, hygienist and Doctor were all very nice and made it a great visit. I will definitely be using them while in San Angelo and recommend anyone who is looking for a new dentist.

Experiencia fantástica: Great place great people. They explain what’s wrong and how they can help you in a way you can understand, couldn’t ask for any better service

Experiencia fantástica: My first time experience was an A+. The wait was quick the staff were all friendly and the hygienist explained everything in terms I could understand and took the time to show me . Will definitely be back in Feb!

Experiencia fantástica: Haven’t been to the dentist in years and I paid the price. Lesson learned. Will not miss another dental appointment again. Everyone was friendly and outgoing. Nice to support a fellow veteran. Pain free throughout the process. Recommend anyone who is looking for a home dentist to look this place up. You won’t regret it.

Experiencia fantástica: My son had a dental emergency and they squeezed us in the next day. Dr. Fandel and his dental assistant were amazing! Highly recommend Concho Valley Family Dental

Experiencia fantástica: Everyone at Concho Valley Family Dental is great! Super friendly and got me in quick when I needed them.

Experiencia fantástica: Phenomenal dentist and staff. I highly recommend them. You will not be disappointed.

Experiencia fantástica: They were very informative and super sweet. Very easy going and made sure my child was comfortable. Would highly recommend!!

Experiencia fantástica: My experience with Concho Valley Family Dental today went very well. They did a great job of cleaning my teeth and made recommendations for keeping my teeth healthy. Everyone there in the office was very friendly and helpful. I would highly recommend them!

Experiencia fantástica: Always great service. My teeth have never felt better.

Experiencia fantástica: Dr. Fandel and his team are great! They all make their patients feel welcome. Going to the dentist can be stressful. They do an outstanding job keeping the stress levels down. I look forward to my visits!

Experiencia fantástica: The Dr and all the staff are amazing. Nice, friendly, and family atmosphere.

Experiencia fantástica: I've gone to Concho Family Dental for over a decade. I love Dr Fandel and the staff there.

Experiencia fantástica: I recently had a teeth cleaning appointment at Concho Valley Family Dental, and I couldn't be more pleased with the experience. From the moment I walked in, the staff greeted me warmly and made me feel at ease. The office itself was impeccably clean and made me feel at home, which immediately set a positive tone. The dental hygienist who performed the cleaning was both professional and gentle, explaining each step of the process and ensuring I was comfortable throughout. They used state-of-the-art equipment and techniques that made the entire procedure quick and efficient. My teeth felt remarkably fresh and polished afterward. Dr. Fandel was also fantastic, taking the time to review my dental health and provide helpful recommendations without any pressure. The attention to detail and personalized care I received truly stood out. Overall, Concho Valley Family Dental exceeded my expectations in every way. I highly recommend them to anyone looking for top-notch dental care and a pleasant, stress-free experience.

Experiencia fantástica: The staff was very friendly. The dentist assistant was very detailed on the pictures he had to take. Once the Dr came in and reviewed my pictures he went over in detail plan A and all other possibilities. Best dentist visit I have been to

Experiencia fantástica: One of the best experiences I have had with a dentist! Everyone was super nice, and very clear with me on everything. Plus they have two adorable dogs here that r so docile.

Experiencia fantástica: The experience was perfect. Our dental team and everyone in the office were amazing and very kind.

Experiencia fantástica: Love this office! Just a cleaning today and MacKenzie went through everything she was going to do before doing it. She has a knack for putting her patients at ease. Have seen Dr. Fandel and he also has a wonderful chair side manner. Front desk staff is friendly and willing to answer any questions. So glad I found this dental office.

Experiencia fantástica: Dr. Fandel and the whole team are always prompt and professional. Everyone who works there seems friendly and cordial. The new staff up front made me feel right at home, A++

Experiencia fantástica: I've been going to Dr. Fandel for years. He's the best!

Experiencia fantástica: As always, the folks at Concho Valley Family Dental were amazing. Today, I saw Leo, Sierra, and Dr. Fandel for dental work (extractions). As always, superb care and service! I really love these guys. I really feel love and care. Just like part of the family! I would give them 10 or 100 stars if I could. Simply amazing!!!

Experiencia fantástica: Profesional and thorough I appreciate the time that the hygienist and dentist took to explain my care. Highly recommend