Pediatric Dentistry of Pittsburgh

Experiencia fantástica: Office felt a little small/cramped, but that's my only complaint! I'm thankful to have found a practice that could get us in within a month-- lots of other practices were booked out 3+ months. The staff knows how to work with kiddos-- they were efficient, kind, and friendly. I brought it my three kiddos for routine cleanings and we were in and out in less than an hour. We will be returning patients for sure!

Experiencia fantástica: We have a large family of 9 children so dentists and doctors appointments are a chore. To have a place that offers such fantastic services and can handle all of our children in a couple hours, instead of all day, is phenomenal. We recommend them because they are kind, do fantastic work, and are very understanding.

Experiencia fantástica: Angels. My 8 year old with autism had a bad experience at a different dentist office I brought her here and the first visit she let them do more then any other place. They were patient and talked her with kindness. I could tell she felt more at ease. Highly recommend.

Experiencia negativa: I would never recommend this place to anyone. As a special needs mother whenever I read that the dentist specializes in "special needs care" on the website I would have thought it to be true. After an emergency visit with my child in pain unable to eat or drink I go in to the most rude and accommodating staff. After my child basically getting yelled at by the staff was incorporative (rightfully so) after the behaviors that they exhibited to him he was send out the door no X-rays, no treatment all to say that after the exam all his teeth looked fine and I need to go to his PCP because he might have an ear infection. I knew something was off even after advocating for him so i immediately took him to dentistry for kids in beaver. To find the best staff they done x rays and an actual exam to find he had a very large ulcer that was noticeably visible that this facility overlooked.

Experiencia fantástica: Great people, always friendly. Same as I remember when I was a kid. Love it

Experiencia fantástica: My son has a great experience every time. Staff is friendly, tells him what they are doing and makes him feel comfortable.

Experiencia fantástica: First time visiting and they were so great with all 3 of my kids!

Experiencia fantástica: Quick and informative!

Experiencia fantástica: Great experience! Everyone is so patient and kind!

Experiencia fantástica: My kids have been patients for around 15 years now. We’ve had nothing but great experiences. The whole staff is incredibly kind and attentive. They were especially awesome with my kids when they were little and a bit fearful of the dentist. Now as teens they aren’t afraid of going to the dentist. I definitely attribute that to the kindness and care they received as little ones and continue to receive to this day.

Experiencia fantástica: Dr Shaw is an amazing doctor. Great place for kids very patient with kids especially with kids that are a little nervous

Experiencia fantástica: Great dentist - very kid friendly!

Experiencia fantástica: The care here was wonderful!

Experiencia fantástica: They are always fantastic! Very patient and make it easy and quick to get seen! Would highly highly recommend for anyone in need of a dentist for their kiddo!

Experiencia fantástica: Great staff, always accommodating. Dr Shaw is very patient with my kids and takes great care of their teeth!

Experiencia fantástica: I couldn’t recommend this office more! There staff is amazing!

Experiencia fantástica: My children have been coming here for years. The staff is wonderful with kids!

Experiencia fantástica: My kids both go here. They are so kind and caring. They go above and beyond to make sure they explain everything and make the dental experience as pleasant as possible. They also explained to my son why it’s important to take care of his teeth. I love that Dr. Shaw, Dr.Pollick and Dr.Pierce are all so supportive.

Experiencia fantástica: T H E best office for children! My kids started out going to them as toddlers and now my granddaughter is going. The doctors and staff are amazing, caring and excellent with communication. I always get a “real person” when calling and if I do have to leave a message, I am promptly receiving a return call.

Experiencia fantástica: Pediatric Dentistry of Pittsburgh is absolutely wonderful. We have been coming here for 10+ years, and have loved everything about it. Dr. Shaw and Dr. Pollick are great with the kiddos, even when they are here for a filling. Dr. Pearce has adjusted all 3 of our daughters' smiles, and they are prettier, and straighter than ever. Having a dentist AND an orthodontist in the same practice has been so convenient! The staff is great, the locations are great, and my daughters think it is great as well. I highly recommend Pediatric Dentistry of Pittsburgh!!

Experiencia negativa: Took my son to this office to have him looked at for some fillings. He is 4 y/o and doesn't feel real comfortable with other people. The Dr suggested we "hold him down" after my son didn't want to get in the chair. Then they refused to take X-rays without him being sedated and would not do the procedure without him being sedated. I'm talking knocked out sedated not laughing gas. The anaesthesiologist wanted paid in full before scheduling the appointment. The whole process felt very uncomfortable and inappropriate for child health care and also very money oriented. Will not be going back or suggesting anyone ever goes here.

Experiencia fantástica: Both of my children are patients here and they always receive wonderful care. Definitely recommend

Experiencia fantástica: My experience coming into the office with my 4 boys is always a memorable one! They look forward to coming and getting their teeth cleaned and the prizes,stickers,toothbrushes help motivate them to brush & want to come back in 6 months.

Experiencia fantástica: Everyone was wonderful. My kids actually don't mind going to the dentist because of the friendliness and attention to care each and everyone person demonstrates.

Experiencia fantástica: You won't find a friendlier, more children positive place! They are all so nice and know how to talk with your little ones and make them feel comfortable. I always recommend Dr. Pallone and her team!

Experiencia fantástica: This place is great. Friendly staff, clean environment and they deal with kids up to college age.

Experiencia fantástica: We absolutely love Dr. Shaw! He is so caring and truly does his best to make sure the kiddos are comfortable and get the best care! All of the ladies are also wonderful. No where else I would rather take my kids!

Experiencia negativa: I have been trying to talk to billing for over 6 months. They have someone call and then refuse to give me their position and name and then tell me the office manager is required to talk to me about a billing question. They refuse to let me talk to billing about the insurance charges and payments. They want to force a conversation to their office manager Megan. She doesn’t understand or have any idea on what is going on with the insurance billing and can’t explain why what my insurance has as payments doesn’t match what they have as payments and why the dates are different. This is no longer a simple billing and insurance problem, but is an ownership problem and management problem. They are unable to send a whole bill and keep sending partial bills and statements and can’t explain why they have not charged or processed previous payments. They can’t provide the documentation and information that I am requesting. They have given my personal information to people who are not me or my spouse and that person has emailed it over to us letting us know that they have sent them our personal information. Their staff was really nice when we were starting, but once we explained how the insurance had to be processed and that they were charging us for things that they were not allowed to. We had to have the insurance on the call to also explain that they are incorrect and were committing fraud for them to correct the inaccuracy and not double bill us. They have now become rude, belligerent and have refused to let me try and get everything resolved with the person that actually knows what is going on. They refuse to give out the owners information or have their owner call back because they don’t deal with billing, but this isn’t about that, but is all about management and customer service and having the right people be able to talk the issue and not someone who has no idea what is going on. This is very frustrating and I don’t wish for anyone to have to deal with them. If you have a choice then choose someone who can understand, talk and explain and be willing to get into the explanations when payments don’t match and office staff have an issue.

Experiencia fantástica: I really like this office & the staff for my two small children. Both my kids needed several cavities filled. We were able to get them all done in the office rather than sedation which is what I preferred. The dentists are very friendly and great at keeping my kids relaxed. Neither of them are scared of the dentist even after having fillings. Truly a win

Experiencia fantástica: It is a great place your kids will love it you get coins to get prizes and they are very nice and caring.

Experiencia fantástica: Great staff with a nice environment my kids love coming here

Experiencia fantástica: I have gone here since I was a kid, now my daughter goes here! Absolutely love and highly recommend!

Experiencia fantástica: The staff is always accommodating and friendly

Experiencia fantástica: Amazing fixes my teeth

Experiencia fantástica: Everyone in the office is so nice and friendly!

Experiencia fantástica: They do the best on My teeth. I thought it was the best cleaning ever. The stuff is so nice and they made my teeth feel so nice.

Experiencia fantástica: Took my three kids here after our original dentist retied. Dr Shaw and the staff were very welcoming, friendly to the kids, and provided me with meaningful and detailed feedback. We will be returning as new patients

Experiencia fantástica: Everyone was awesome. My kids hate the dentist and they were very accommodating!

Experiencia fantástica: They are very nice. Best dentist I've been too. They are very gentle and just a great dentist overall.

Experiencia fantástica: They are always nice and gentle.

Experiencia fantástica: Dr Shaw was FABULOUS!!! Kind Compassionate & Very Professional!!!

Experiencia fantástica: Always a great experience with Dr. Shaw!

Experiencia fantástica: This office is always nice and helpful. My kids aren't afraid of going to the dentist because the staff is always so good with them. The dentists are kind and very likeable. I recommend them to everyone looking for a pediatric dentist

Experiencia fantástica: Great service and everyone here is nice. Great dentistry practiced.

Experiencia fantástica: The dentists were nice and I was done quickly.

Experiencia fantástica: My 2.5 year old twin boys have been going here since their first appointment! The staff has been wonderful every visit

Experiencia fantástica: This is an all-around great place to take your kids for their dental care. My kids are very shy and scared of anything new, but they have grown to feel safe and comfortable here. The hygienists make things fun and easy. The staff are patient, kind, and helpful. I can't saw enough good things about Dr. Shaw and Dr. Pollick. They are so good with the kids, and I trust their recommendations. I would recommend this office to anyone.

Experiencia fantástica: Dr. Ryan, Dr Ashley, and all of the staff are very friendly and accomodating to the children. My daughter was only 2 for her first appointment and she was not a happy camper, but they did their best to make her comfortable and were very patient. The sticker and prize should be enough to lure her back next time! Best dentist around for children by far.

Experiencia fantástica: My kids love it here. They have fun flavors of toothpaste and sunglasses to choose from. This is the perfect place to bring your kids for their first dentist.

Experiencia fantástica: My son had all of his orthodontics work done here and both of my kids have been coming here their entire lives. Everyone is friendly and welcoming and they do an amazing job every time we’re here… I definitely recommend this place for your little ones!!

Experiencia fantástica: Dr.shaws group is excellent with my kids. My youngest is 9 and it's a struggle for her to relax to get a cleaning. So patient with her and never do they get upset.

Experiencia fantástica: My twin daughters absolutely love going to the Natrona Heights office! They are so patient with them the whole process fun and enjoyable!

Experiencia fantástica: We have been going here for 12 years and we love everyone here. Professional service and a very friendly environment. Dr. Shaw makes the kids so comfortable being here.

Experiencia fantástica: Hands down the best dentist around. They offer dental and orthodontics all in one place. Doctors and staff are exceptional and friendly.

Experiencia fantástica: Everybody is very friendly and helpful. My daughter actually enjoys going to the dentist! She loves being able to pick a little prize out at the end.

Experiencia fantástica: We love Dr. Shaw's office!

Experiencia fantástica: Always very good with my daughter and her care. Also great about asking if they can do things before actually doing it without permission, such as taking X-rays.

Experiencia fantástica: We love coming to this office. Everyone is always so friendly and ready to answer any questions! This was our first visit with Dr.Pollick and loved our experience with her as well!

Experiencia fantástica: My children have been coming to this office for several years. The staff is always very friendly and supportive when my child is feeling uneasy. Appointments are always timely. The doctors always give me detailed information at the end of the appointments. Highly recommend for anyone with kids!

Experiencia fantástica: All staff are very friendly !!!

Experiencia fantástica: My daughter has been coming here since she was a toddler. The dentist and hygientists have all be nice, knowledgeable and professional.

Experiencia fantástica: My daughter loves the staff, they always go above and beyond

Experiencia fantástica: The staff here is so friendly! They always make my daughter feel comfortable and take such good care of her. I recommend this office to all my family and friends!

Experiencia fantástica: Pediatric Dentistry of Pittsburgh is nothing short of amazing. From the convenient locations, supportive/patient staff and quality of work is outstanding. I have been bringing my daughters to the natrona heights location for quite a few years. They have visited with mostly all doctors and they are all so kind and gentle. The sedation service is very smooth, and I was supported as a mom who was nervous at first. Everything was explained and they showed such compassion. They do what is necessary to handle cavities in kids. They always explain exactly what they are doing. We have also experienced braces currently. Dr Shaw called me personally, discussed a plan, we set up appointments for step by step transition. I feel my daughter is so well taken care of. I have referred many friends, family members. I am also transferring my 3 step children to this location. I feel very proud my children go here. Thank you for being so great to my kids. I wish I went here as a kid. Would have changed my whole dental expierence growing up.

Experiencia fantástica: I have been taking both my children to this office for 18 years. My son started seeing the dentist that was here prior to Dr. Shaw until he bought the practice and let’s just say both my kids really enjoy having him as their dentist. My daughter is the only one to see him now due to my son’s age but it’s funny that my son is 20 and still wishes he could see Dr. Shaw! He is wonderful and just is a natural with children as well as his dental hygienists/assistants. My daughter used to get extreme anxiety before going but that no longer happens. Everyone at the office makes going to the dentist a fun experience. Now she wants to go to get her prize at the end of her visit! Im not one to praise a business unless they go above and beyond my expectations as that rarely happens these days but I can say Pittsburgh Pediatric Dentistry ALWAYS exceeds my child and mine hands down! I will never take her anywhere else. I recommend this office to anyone that has children afraid of the dentist. This will make your children as well as the parents trip to the dentist so much easier! Thank you to Dr. Shaw and staff for ALL you do day in and out.

Experiencia fantástica: Great place, my daughter loves the dentist and orthodontist!

Experiencia fantástica: very quick every time we come in, and everyone is always so nice!

Experiencia fantástica: Megan was amazing with my daughter and made the experience fun! Everyone was so kind!

Experiencia fantástica: All of the dentists and staff at this location are great. Everyone is so helpful and informative.

Experiencia fantástica: They are great with my kiddos!! Ortho and dental. I wish they’d take adults!!!!

Experiencia fantástica: Wonderful dentist , they take the time to talk to you every visit , non judgmental, the kids feel at ease going for cleanings or anything that needs done , would highly recommend this practice

Experiencia fantástica: Only great experiences at this practice, my kids have gone here for almost 20 years.

Experiencia fantástica: they are so great with my son!

Experiencia fantástica: My 3 kids love coming here! The staff is fantastic. I love that they talk with me and my children about their visit and care. Plus, who doesn't love a sticker and coin at the end of the visit!

Experiencia fantástica: Very nice and kind and helpful all of the staff are very very nice will and always be going therw.

Experiencia fantástica: Had four children in today ranging from 4 to 15. Efficient and professional service. Explained things to children on their appropriate age levels and were very kind and gentle.

Experiencia fantástica: Good service, my kids love it.

Experiencia fantástica: Staff is wonderful and makes the experience for my children not as scary as they anticipate. Recommend to family and friends

Experiencia fantástica: Love this practice and Dr. Shaw works so well with my kids so they are not scared for procedures. Everyone at the office is so friendly! Thank you! From Christina Shupe

Experiencia fantástica: They are fantastic with all 3 of my kids! Especially my youngest who has complete fear of the dentist! They are patient with her and make her feel much more comfortable!

Experiencia fantástica: It’s clear every staff member wants the dentist to be a fun experience for kids. I have a 2 and 3 year old which is tricky, but they both left their first dentist appt happy and excited about their prizes. When I originally called to schedule their appts, the staff member I spoke with answered all of my questions and went above and beyond with reassuring me of the process of how they treat young children like mine. Great experience all around.

Experiencia fantástica: We had an emergent situation with my little girl coming from 2 hours away. They were all phenomenal with her. The staff, the dentist, everything ! I was so impressed. ♥️

Experiencia fantástica: This place is incredible. They are so patient with my kids. Highly recommend them!

Experiencia fantástica: My kids LOVE this place! Growing up, I always dreaded the dentist, but all three of them absolutely love & look forward to going to the dentist here every time! Everyone is super kind & friendly too!

Experiencia fantástica: Great pediatric dentist, very knowledgeable, the kids enjoy going as well which is always a plus

Experiencia fantástica: Dr. Ashley and Dr. Shaw are the friendliest most professional Dentists who really care about their kids. They have the nicest staff too! My kids love going to the Dentist, esp when they get their prizes after the visit. They are able to see all four of my kids, cleanings, X-rays and follow ups in around 30 minutes, so easy and painless.

Experiencia fantástica: Doctor is so nice, caring and makes sure everything needs done when they doing a procedure instead of doing multiple appointments and procedures. Anesthesiologist is nice, caring and comfortable. He explains everything so well and takes great care of our kid. Nurses are so nice and explain everything so good. Great place to take your kids

Experiencia fantástica: Both of my children are patients at this dental office. Dr Shaw and the entire staff are amazing. My children do not mind going to the dentist because of how friendly and professional the staff are. I highly recommend this office to anyone needing dental care for your child.

Experiencia fantástica: My son doesn't dread going to the dentist which says so much about this practice. They are geared fully to the children and are understanding and kind when littles are nervous. In and out of the office quickly and are rarely running behind. Just something as simple and thoughtful as letting kids wear sunglasses while in the chair goes such a long way; really building positive dentist experience. Highly recommend!

Experiencia fantástica: Super nice group!! Made my 4 year old feel at ease:)

Experiencia fantástica: Great office, everyone was so nice. Dr Shaw was very informative The hygienist was so nice and made the appointment comfortable for our 4 yr old. Highly recommend and will be returning

Experiencia fantástica: My daughter and son both go here. My son is autistic but they are very patient and take their time with him and explain everything that is going to happen! The dentist can be very stressful for some kids but they make it enjoyable! Thank you to all the staff!

Experiencia fantástica: My 3 year old daughter has been to this dentistry twice now and we have had a wonderful experience both times. My daughter injured her teeth and had never been to a dentist before. When I called to make the initial appointment I was happy they were able to get her in promptly. When we arrived, it was clear the office is dedicated to making the dentist fun for kids. I was able to hold my daughter on my lap during the exam and they gave her stickers and little prizes throughout the visit to make her feel like it was a great time. The dentist was extremely patient, caring, and thorough. Every employee I encountered during the visit was kind and sweet to my daughter. After the first visit, my daughter expressed that the dentist was fun and she was excited to go back. This dentist is out of my way and a bit of a drive, but I have encouraged all of my local friends and family with young children that this is the best dentist in the Pittsburgh area!

Experiencia fantástica: This staff is fantastic! The office is clean and well maintained. My son is always seen in a timely manner and the office is great with communicating!

Experiencia fantástica: Everyone is very nice and are always very efficient.

Experiencia negativa: I have been bothered about this for about a year now. We have since moved to a new dentist but wanted to put this on here. They do not allow parents to accompany their children even for simple things like a teeth cleaning. They asked that I send my 3 year old back by herself and they would "get me if there was a problem ". There are no windows between the waiting room and where the kids are getting their teeth cleaned. I insisted that three was too young to go alone and they said it was too hard to work around me if I was back there. Doesn't make sense for a pediatric dentist to operate like this. There should be an option for young children- 2 and 3 is now the recommended age to see a dentist- to be with a parent. They should also have windows if they are asking parents not to go back with older kids. We left. I felt so uncomfortable with the set up that I think other parents should know that no matter the age or reason for visit parents won't be allowed to accompany their child (or see them).

Experiencia fantástica: Called us back on a Sunday afternoon for a dental emergency and we’re not even patients.

Experiencia negativa: They would not allow me to go back with my son for his procedure. He was not getting IV sedation so there’s no reason I couldn’t be with him. He was terrified and they said well if he can’t go by himself now then maybe you should do IV sedation. Ummm absolutely not. They weren’t even giving him a chance to have it done because they won’t allow his parent to go back and the solution was a more invasive approach. We left and will find an office that allows parents to be with their child.

Experiencia fantástica: This is the best dentist for kids. We've been bringing our kids here for years.

Experiencia fantástica: Everyone is so friendly and wonderful!