Marcellus Smiles Family Dentistry, Drs. Jirousek and Merry

Experiencia fantástica: Everyone in the office is always so nice and polite, especially Natalie who helped me today! Each experience in here has been top notch service with caring staff every step of the way. Keep it up ladies! The bar has been set and I don't want to go anywhere else!

Experiencia fantástica: I am over the top satisfied with my visits to this practice. Everyone is friendly, respectful, efficient and knowledgeable of the most up-to-date procedures.

Experiencia fantástica: This office is exemplary in every way. The administrative team at the front desk are always so efficient and kind. The hygienists are a pleasure to work with, helping me to stay healthy. The dental assistants are pleasant and skilled. Drs. Merry and Jirousek are exceptional dentists and even better people. Today I had an appointment to address an issue I was having, fully intending to have some work done. Dr Merry quickly assured me that I needn't have been concerned and all was well. Truly principled people. I'm grateful for Marcellus Smiles.

Experiencia fantástica: Everyone at this practice is great. We’ve moved around a lot over the years before settling in Marcellus. Experienced a lot of different practices. This group has been great for our family, and now that our children are adults they still come here independently.

Experiencia fantástica: Such a friendly and efficient office!

Experiencia fantástica: Best dentist office I have ever been in! They are friendly, caring, on time appointments, great prices, very efficient, clean, accommodating with insurances! The dentists are very professional, caring, friendly and very knowledgeable. So happy I found them! ❤️

Experiencia fantástica: Perfect. Almost no wait time. Got the work done quickly with absolutely no pain.

Experiencia fantástica: Trips to the dentist are always a good experience here. Staff is always welcoming and pleasant.

Experiencia fantástica: Best dental office ever I lOVE each and every staff member in this practice. Patience, empathy, professional and helpful

Experiencia fantástica: Dr Jirousek & Melissa are the best at what they do. Everything there is so nice that i would recommend them to anyone who needs a dentist!

Experiencia fantástica: I went in to have a crown, installed originally by another dentist. This was my second visit this week for unrelated issues. In both cases the quality of care was outstanding. In both cases I was greeted upon arrival and promptly treated. They were able to reinstall the crown and took extra care ensure it remained in place. I highly recommend Marcellus Smiles.

Experiencia fantástica: Very pleasant office and staff. Caring and attentive. Been going for years and will continue.

Experiencia fantástica: This is the nicest group of women that work there! They are very professional, caring, knowledgeable, always on time with appointments and just NICE! The office is extremely clean! They are taking on patients, but hurry before they fill up!! Did I mention the prices are great!!

Experiencia fantástica: broke my tooth on Saturday on Saturday got me in on Monday fixed it within a half hour awesome

Experiencia fantástica: Wonderful, caring dentist who goes above and beyond for her patients. She really cared about making my experience positive and pleasant. Cannot recommend highly enough!

Experiencia fantástica: Thank you so much. best experience I've ever had from a dentist office. Thank you so much everyone is so nice. Thank you all

Experiencia fantástica: Many thanks to everyone at Marcellus Smiles for going above and beyond to get the needed information to start the process to fix my tooth. It was a great day!

Experiencia fantástica: Personal and professional. Excellence in action. Dr. J investigated my jaw and facial pain, connected with my PCP and prescribed medication and behaviors designed to ameliorate if not eliminate the pain. Thank you.

Experiencia fantástica: Dr Merry is awesome! Gentle and caring. Assistant was great too. Highly recommend!

Experiencia fantástica: I would give more starts if i could. Great place with great people. I really appreciate how kind and patient everyone was.

Experiencia fantástica: Nice experience! Friendly staff. I would definitely recommend Marcellus Smiles to my friends

Experiencia fantástica: Everyone very friendly and discussed procedures very clearly- awesome experience!

Experiencia fantástica: Just a wonderful office. Everyone is extremely caring and professional. I would definitely recommend this office.

Experiencia fantástica: Dr Jirousek & the staff at Marcellus Smiles Family Dentistry are always so great! Always helpful and informative regarding teeth, insurance. Makes going to the dentist much easier when you enjoy the people. ❤️

Experiencia fantástica: Excellent and friendly service from Dr Jirousek and the staff.

Experiencia fantástica: I am always pleased with the professional care I get at Marcellus Smiles Family Dentistry. The staff is very pleasant. I recommend them highly.

Experiencia fantástica: They are the best! Thank you so much for getting me in to address my situation

Experiencia fantástica: The entire staff are absolutely fantastic. From checking in to walking out the door, everyone is happy, fun and professional to a "T" If you're looking for a dental practice, give them a call.

Experiencia fantástica: Very friendly, a dentist office that kids should like to visit.

Experiencia fantástica: All staff are professional and friendly and we receive excellent service every time we walk through the doors.

Experiencia fantástica: First time there and they were amazing. Welcoming, patient, friendly, understanding and a nonoverwhelming environment. 100% favorite dentist place I've ever been to.

Experiencia fantástica: Been going for about 3yrs now and wouldn't want to change a thing. Everyone is so friendly and knowledgeable, it helps take any stress away. I know I'm always in good hands here.

Experiencia fantástica: Everyone is professional and pleasant as always.

Experiencia fantástica: Pleasant, professional and friendly Cleaned and X-rays found a few small concerns and they are scheduled in a few weeks for repair. Very pleased with entire practice!

Experiencia fantástica: Always a great experience! Professional and caring staff.

Experiencia fantástica: Great experience - very professional and everyone was super friendly.

Experiencia fantástica: No pain nice job very nice people good job thank you

Experiencia fantástica: A good experience. Chris was excellent in her cleaning my teeth. Very cordial as well. And Dr J is very professional. Staff is all very friendly.

Experiencia fantástica: Follow up of a prior appt. Painless and quick. Dr.Jirousek and ataff always friendly and professional.

Experiencia fantástica: A very nice experience. From the parking to the cleanliness and friendliness of the staff to the actual work being done. They made me feel comfortable 100 percent. Looking forward to a long relationship!!

Experiencia fantástica: I never have a bad experience at Marcellus Smiles. They always do great work and are always thorough. They make sure to be extra careful around extra sensitive areas and take note to keep an eye on things as they progress.

Experiencia fantástica: Great office, friendly and professional. Staff was top notch. Only 5 stars because I can't give 6.

Experiencia fantástica: By far the best Dental experience I have had so far in my lifetime! Everyone in the office is so friendly and accommodating, and the dentist. Dr. Taryn Jirousek was a pleasure and I am thrilled to have found this dental practice. they answered any questions I had and offered the best possible solution. I’m so impressed!

Experiencia fantástica: The best experience I have ever had at a dentist. Every single person there was so kind and so friendly. Despite being nervous and anxious and not having hard great experiences in my past at other places they made me feel comfortable and did an incredible job.

Experiencia fantástica: Great place friendly staff. Great Doctors. The whole decor of the place has homely and comfortable atmosphere. Not like your normal dentist office. I would recommend this place.

Experiencia fantástica: Great Dentists and staff. Got me right in and did what needed to be done. Very knowledgeable and takes time with you in explaining things. Excellent place.

Experiencia fantástica: Marcellus Smiles is the best dentistry office I've been a patient at. As an adult with a lifelong fear of dental work, they have made it so easy to love cleanings & not be fearful of bigger procedures. Their hygienists are gentle & quick, the doctors are great at explaining everything & so gentle when they have to do a procedure. Dealing with various insurance changes has been super easy & the office staff is extremely helpful. I'll never leave this practice!

Experiencia fantástica: Always such an amazing experience. The entire staff is so wonderful and does such great work!

Experiencia fantástica: Once again, my experience was a relaxed, thorough, friendly, welcoming, dental appointment. I cannot recommend this practice enough to anybody who has harbored a fear of DENTISTS!

Experiencia fantástica: I always feel well informed and well cared for at Marcellus Smiles Dentistry. No pain!!

Experiencia fantástica: This dental practice has got it all going super. From the front desk, through hygienist, and then to the dentists they are all excellent at their jobs and super friendly. They work on smiles and bring theirs to the office. It is also very clean and there is even free parking!

Experiencia fantástica: I was able to get in quickly for an issue and though I loathe going to the dentist it was such a positive experience! From the kind staff, to the clean and calm spaces, amazing Dentist team and perfect playlist to zone out to, I would highly recommend this Dentistry to everyone!

Experiencia fantástica: Cheerful atmosphere along with professional & high quality dental care!

Experiencia fantástica: Thank you Denise for getting me in so promptly. I really appreciate it. Barbara C

Experiencia fantástica: Best dentists in the area . Always very caring and friendly . Great staff too. My whole extended family goes there.

Experiencia fantástica: My experience was fantastic as always! Going in, I was extremely nervous. Everyone quickly put me at ease! I would recommend them highly!!

Experiencia fantástica: The office is so friendly and helpful with all sorts of teeth issues.

Experiencia fantástica: Have had terrible experiences at other dentists in the past so I was very nervous. But the whole staff here was so sweet and kind, and really gave me the peace of mind I needed! Would highly recommend!!

Experiencia fantástica: The entire staff is pleasant and kind ! The location is convenient. Marcellus Smiles is awesome !

Experiencia fantástica: Great place they always make me smile! It is like visiting family! They are all great at there work ! Friendly and kind and gentle.. they do great work !

Experiencia fantástica: Great job on my filling. Thank you

Experiencia fantástica: I have always had anxiety going to the dentist, but not when I am going to see Dr. Merry and all the friendly people at the office. I really have been more relaxed when going there. They do great work. They listen to your honest concerns and give you a straightforward answer. From the front office, assistants to the Dr.s themselves. So glad I come here.

Experiencia fantástica: When deciding if a minor should have exrays or wisdom teeth removed, you should consult with the parent. It is not up to the minor or the technician to make this decision. The minor was put in an uncomfortable position.

Experiencia fantástica: I've never been a fan of having to go to the dentist, but Dr Jirousek, Dr Merry and their entire team changed that for me. They are great. Very gentle, polite, informative and also reliable. Couldn't be happier to have her as my dentist

Experiencia fantástica: Everyone is so kind and thoughtful. So blessed to be there for my Dental care

Experiencia fantástica: The Staff members are professional and friendly. Wait time is usually only a few minutes. I give them my highest recommendation!

Experiencia fantástica: Awesome staff! They always go above and beyond. Clean, friendly and professional.

Experiencia fantástica: It’s always so friendly and everyone is so kind. It’s a pleasure being a patient there.

Experiencia fantástica: Amazing staff from desk to techs to docs! Thanks Marcellus Smiles

Experiencia fantástica: Marcellus Smiles Family Dentistry office personnel are professional, helpful and welcoming. Dr Merry is attentive, skillful and interested in her patients. Glad we are part of their patient roster!!

Experiencia fantástica: I’m impressed with the entire staff. The office is clean, efficient, and professional while maintaining a friendly atmosphere. It is evident that they genuinely care about their employees and clients..

Experiencia fantástica: Love all the ladies that work there; very polite and professional. There was no waiting time - I was in and out just as quick.

Experiencia fantástica: Very professional staff, excellent doctor. Teeth are in good hands! (Literally!)

Experiencia fantástica: Dr. Jirousek and her staff are always so friendly. I’ve built such a wonderful rapport with my hygienist Stacey. Even after moving out of the area, I still commute over 45 minutes each way for appointments simply because I know not every dental practice builds relationships with their patients like Marcellus Smiles does.

Experiencia fantástica: I started coming here years ago, but now I bring my children. They could not have made my son (2) feel more welcome. It was a great experience all around! Highly recommend for parents and children!

Experiencia fantástica: I've been scared of going to the dentist all my life. That's over now. After my very 1st visit to Marcellus Smiles, I was able to go to the 2nd appt. fearlessly. The doctor is personable, caring, and explains what she's going to do at each step of the way and what I'm going to experience. And her work is excellent! So far, during each procedure and after there has been no pain! But also their entire staff is warm and caring,, and good at what they do. Healthcare in the U.S is complicated, but they explain all aspects clearly and are always happy to answer my questions. I'm very much satisfied with my entire experience at this practice.

Experiencia negativa: Last May 2024 I had a dental cleaning that was the most painful experience I’ve ever had. When the noise and pain shot to my ear I had to ask hygienist to stop. I’ve had many many cleanings over the years so I knew this was not right. Her response “you must be very sensitive “. Um no. Found a new dentist and with the continued sensitivity to cold I had resin treatment to 3 teeth and thankfully the cold sensitivity is gone. While it cost a fair amount I’m just happy it could be fixed. My biggest issue- my complaint was completely dismissed.

Experiencia fantástica: I love the staff at Marcellus Smikes Dentistry.Always a happy atmosphere and always make you feel important.

Experiencia fantástica: They are always friendly and put you at ease. They make going to the dentist a much more pleasant experience. When I have questions or issues, they are quick to find solutions.

Experiencia fantástica: As always the experience and professional staff are always appreciated! Very excellent service!

Experiencia fantástica: Absolutely wonderful people. Professional knowledgeable and kind. We drive an hour to go there and would never think of going anywhere else! They go out of their way to help you! The dentistry they perform is top notch! Can’t say enough good things about Dr Merry and her staff.

Experiencia fantástica: They took me right in for an urgent issue the next day. Couldn’t have asked for a better experience.

Experiencia fantástica: Best dental practice I've known. Relaxed, friendly, and local. We are lucky to have them in Marcellus, NY! Mike Brown, retired librarian.

Experiencia fantástica: The staff went the extra mile to squeeze me into a busy schedule. As always. Dr. Jerousek provided excellent care.

Experiencia negativa: Worst cleaning my girls have ever had ! The lady was rough and they were in pain just for a cleaning. Next time we will only use Melissa !

Experiencia fantástica: Exceptional care from Dr. Merry! Then entire staff is so welcoming and caring. I love my dentist office!

Experiencia fantástica: I was greeted by name by the receptionist and Sarah did an excellent job for my regular cleaning. Everyone is friendly, professional and …. just outstanding. An excellent dental practice.

Experiencia fantástica: Always, always willing to go the extra mile for their patients. Practice at its best

Experiencia fantástica: I never thought I would actually enjoy going to the dentist until now! I've seriously struggled with anxiety about seeing a dentist for as long as I can remember, and now I actually look forward to my appointments. Every staff member I've met has been so welcoming, knowledgeable and caring. I've been seeing Chris for my appointments and she is helping to get my teeth back on track. She has been so kind and thorough. I cannot recommend them highly enough!

Experiencia fantástica: Marcellus Smiles is the best! Every staff member is knowledgeable, kind, and accommodating. This whole office makes it easier for people like me, who fears and hates all things dentist.

Experiencia fantástica: I highly recommend this dental office! All of the staff, hygienists and dentists are top notch- no fear here - so kind, knowledgeable -highly recommend!

Experiencia fantástica: 11/24 & 5/24:Had cleaning today and was treatly nicely, painlessly and efficiently. 8/23: I went due to a broken tooth. I was warmly greeted and was quickly fixed up and on my way. Very positive experience, as have been all prior visits. Recommend this office for your dental needs

Experiencia fantástica: Everyone is professional and engaging. They really care about your teeth, and you in general. I would recommend them 100%

Experiencia fantástica: Personable staff, my appointment is always on time. I appreciate that.

Experiencia fantástica: I have facial pain, the hygienist was through yet careful when cleaning my teeth! I felt comfortable with her, she kept checking to make sure I wasn’t in any pain! I would schedule with her again!

Experiencia fantástica: This dental practice is the BEST! Dr. JIROUSEK & the entire team are welcoming, kind and caring. Dr. JIROUSEK is gentle, thorough and a perfectionist. Her expertise will have your teeth in top notch condition.

Experiencia fantástica: Our entire family loves Marcellus Smiles! The Dr’s are extremely knowledgeable, kind and really care for each person. The kids look forward to going and that says a lot. Every staff member makes you feel so well cared for —- thank you all for excellent care! The smiles are always big at Marcellus Smiles.

Experiencia fantástica: Everything was great! Staff was very friendly and the hygienist Chris did a great job. Thanks to Dr Merry as well

Experiencia fantástica: My whole family goes to Marcellus Smiles! They are amazing with children, and so flexible. I have trust in the dentist and love that she is part of the Marcellus Community!

Experiencia fantástica: I had to visit the office on an emergency basis and was given an appointment very quickly. Everybody in the office was welcoming, and the doctors care was to the point with good explanations I felt I was being taken care of very well. I would highly recommend this office For both routine and emergent care