Coakley Family Dental

Experiencia fantástica: Comfortable office. Staff are friendly and informative. My hygienist Julie is so professional and friendly. I joined the Coakley dental group a little over a year ago and highly recommended!

Experiencia fantástica: Lori was amazing with cleaning my teeth. She was so helpful with giving me information on making my teeth routine better. 10/10

Experiencia negativa: I chose this dental office because they told me they were in-network with my insurance. my initial appointment was covered, which reinforced that understanding. The dentist recommended a deep cleaning/scaling and told me it was covered by my insurance, with only a copay due at the time. based on that information I proceeded with the treatment. A few months later, I was notified that the claims had been denied. when I contacted the office, I was told the treatment was not in network and essentially my responsibility, despite the fact that I had specifically verified network participation before hand. the conversation was unhelpful and dismissive. After being told to hold tight and that they were still working with the insurance company, I waited months without a resolution. now after 8 months I have received a bill from them for almost 700 hundred dollars. This experience left me feeling misled about my insurance coverage and frustrated about the lack of communication and customer service. I would strongly encourage anyone considering treatment here to independently verify insurance coverage and obtain Written confirmation of any cost estimates/insurance guarantees before proceeding.

Experiencia fantástica: My first visit was amazing they made me feel welcome and comfortable!

Experiencia fantástica: I absolutely love this office. After a career in the dental field I can tell you that they are proficient, efficient, friendly, professional, and extremely good at their jobs. I have, and will continue to, recommended them to all my friends and family.

Experiencia fantástica: Love Coakley Dental! Everyone in our family is a patient and we wouldn’t go anywhere else. Bringing a young person with special needs to the dentist can be challenging but Miss Bridget is wonderful. She is patient, kind and understanding. She is totally willing to meet my daughter where she is at on the day of each appointment - which has lead to very successful visits!

Experiencia fantástica: Love this dental office! Never had any issues, office is nice and clean, staff is super friendly! Also shoutout to Andrea (best hygienist around!!)

Experiencia fantástica: All I have to say is that I had to bring my 11 mo old, who was NOT having it, and everyone was so unbelievably understanding and accommodating. Rachel even took her to the back room to play so I could get my teeth cleaned. It was a relieving experience for a stressed mom! Thank you everyone!

Experiencia fantástica: Everyone was so kind and professional. The setting was very relaxing, clean, and modern. The staff was informative and thorough. I highly recommend this dental facility.

Experiencia fantástica: Problem was solved immediately Very good work Thank you

Experiencia fantástica: I wouldn’t take my family anywhere else. Everyone in the office is 100% professional, kind, and exceptional. The office is spotless, the staff is so helpful, and the hygienists are thorough and wonderful. The dentists are true experts, offering the latest and most comprehensive care. Today, Dr. Danielle repaired an old filling with zero pain—I’m so grateful! My kids and I always feel well cared for, and I’m thankful as a mom to have such fabulous dentists for our family

Experiencia fantástica: This was my first visit at Coakley Dental and everyone was extremely friendly and caring! They explained everything and wanted to know if I had any questions. They were welcoming and made me feel like I have been going to them for years.....

Experiencia fantástica: Everyone was so kind and professional as soon as I came through the door. It was so nice to see so many kind people in one office especially it being my first visit I was slightly anxious but everyone made me feel welcomed.

Experiencia fantástica: My experiences with Dr Coakley, and his staff have been painless and professional. The front desk people are Insurance knowledgeable, and go out of their way to process your claims. I’ve only had one hygienist there and she was very gentle. I got a referral from a family member that works there, and I would feel comfortable referring anyone to that dental office. Newly constructed dental office with young professionals with old values.

Experiencia fantástica: The whole staff is Excellent, headed by their leader Rachel

Experiencia negativa: Grace Carr- Unprofessional.

Experiencia positiva: I already contacted the office with my concerns, but I received an email asking for my feedback so here I am. We started bringing my young child to Coakely upon a recommendation from another family and the first few times were great. We have been doing the dentist since our child was very young to get them used to it. Our last two visits, however, (with the same hygienist) were not as positive and my toddler was not comfortable with the experience. The hygienist gave us a referral to another pediatric dentistry and wrote she is “apprehensive” and “uncooperative” on the referral slip, which I think is unfair as my child is very young still. The hygienist was polite, but not warm and did not make an effort to make my child comfortable with the experience. I think this is unique to the hygienist though because the dentists are fantastic and have made my child feel very comfortable even with urgent x-rays after an injury sustained to the teeth. Their on call service for emergency dental issues were also really great and helpful during a stressful time. We decided to move on from this practice as we were meant to feel that my child would be better suited somewhere else.

Experiencia fantástica: All the staff is absolutely wonderful. i don't like doctors and hospitals ( due to younger experiences) but very comfortable at Coakley.

Experiencia fantástica: What a well run practice. Very attentive to what you’re dental needs . Gentle professional care from routine cleaning to scheduled maintenance and procedures. Thank you Gary and Kate Bean

Experiencia fantástica: Highly recommend! Super friendly and patient with children and took the time to really explain things during and after the visit. Such a great staff and great experience

Experiencia fantástica: This office is amazing! I had my first visit today and am so glad I found it. Everyone was so welcoming and friendly. The hygienist was incredibly thorough, professional, and made sure I knew what she was doing at all times and that I was comfortable. She provided education I’d never gotten before which was a pleasant surprise! The doctor was super friendly too! Highly recommend!!

Experiencia fantástica: I have been a patient 40 years and have always received great care. I can’t say enough about the Coakley family.

Experiencia fantástica: I've been a patient for years and I love this practice! After my former dentist retired and sold his practice, I had some negative experiences with a corporate dental group and then someone recommended Coakley Family Dental. They perform my cleaning every six months, they filled my first real cavity , and they have squeezed me in a couple times for more emergent visits. The staff is always professional and courteous and there is nowhere else I'd rather be. They are celebrating 50 years in business and it's easy to see why they've been around so long. I hope to still be a patient for the next 50!

Experiencia fantástica: Another great visit today for my cleaning! Hygienist is always super nice and very gentle while working on my teeth. Dr. BJ is always great as well making sure my dental health is on point! It’s always a pleasure to see everyone that works there! If you’re looking for a dentist this is the place to go!!

Experiencia fantástica: It is very difficult for me to go to a dentist due to issues growing up.But my appointments with the Coakley group have each been absolutely wonderful.Bridget takes her time and carefully cleans and addresses all issues. The instruments are high tech and effective Her office area is soothing with travel films of far off places.I have been treated wonderfully by every member of this group...and I LOVE the Bob Ross channel in the waiting room!

Experiencia fantástica: This was my first visit to Coakley Family Dental. It was the best dental experience I have had a very long time. The entire staff was warm and welcoming. My hygienist and dentist were very professional and informative. I would recommend them to anyone!

Experiencia fantástica: I am so happy to have Coakley family dental for my care! My hygenist Bridget is the absolute sweetest and the most caring person! She puts me at ease and is so patient. Every dentist I see goes above and beyond and I know I am in good hands. I love the modern technology they have that makes my dental care so much easier. The front desk girls are also so helpful and kind!! I’m very grateful I found this office.!

Experiencia fantástica: Friendly professional staff from the front desk staff to all who have contact with you and care for you. Great care today from Dr. Brett who is efficient, informative, and gentle. His assistant Monique is likewise. Thank you both! Roxanne Letarte

Experiencia fantástica: Remarkable office, remarkable dentist.....Dr. BJ Coakley is the very model of excellence, skill and expertise. Lori is beyond wonderful....she keeps my smile going. There isn't one aspect of an ideal medical office that Coakley Family dental doesn't represent. I am lucky to have such superior care.

Experiencia fantástica: Everyone is very friendly. I went a bit early, my hygienist took me early because she didn't have a patient which I appreciated immensely!

Experiencia fantástica: Coakley Dental is top notch operation. BJ and his great team are very friendly and utilize the most advanced diagnostic tools in the business. So very happy to be a patient of Coakley.

Experiencia fantástica: Wonderful~ kind and compassionate care~

Experiencia fantástica: Great job by Julie and Dr.Brett. On time as usual

Experiencia fantástica: Friendly, professional, up to date technology, they sent me multiple reminders of my appointment, conveniently located. All my experience over the years have been great! Doctor BJ repaired a soft spot on a tooth, he and his assistant explained everything at every step of the way. It was a great experience for getting dental work.

Experiencia fantástica: Jess was wonderful and did a nice job with my cleaning appointment

Experiencia fantástica: Great place, friendly staff, very accommodating

Experiencia fantástica: Very professional, very knowledgeable, very friendly. Coakley Family Dental is a perfect name because they treat you like family. I only have good things to say about them.

Experiencia fantástica: Very friendly, clean and thorough!

Experiencia fantástica: Today was my first visit, and it was a “10”!! From the front staff to the dental hygienist to the dentist. I was very impressed.

Experiencia fantástica: incredible! caring, and considerate staff! i have had dental trauma and anxiety and this best dental office i have ever been to in the area. highly recommend

Experiencia fantástica: Coakley Family Dental is fantastic! This is my second time visiting “home” and I cracked a tooth. Both times they got me in on an emergency basis and quickly fixed my tooth and got me on my way. It’s hard enough to get your OWN dentist to see you on emergency but this office will do anything to help. (Special note, this time it was Christmas!). Both times, the dentists I had were so professional, skilled and clearly top notch. Same for the facility itself and the wonderful staff. EVERYONE you encounter is so kind and just wants to help. If I lived in the area- HANDS DOWN this would be my primary dental care!

Experiencia fantástica: I moved an hour away, and still travel just to go to this dental office. They are the best

Experiencia fantástica: Wait time was almost zero and the staff was highly trained and professional. The facilities were exceptionally clean and despite the drilling, I actually had a fun visit.

Experiencia fantástica: very professional but friendly staff. I felt very confident in their hands

Experiencia fantástica: Very happy with my visit to Coakley Family Dental❗️. The staff is very professional and always pleasant. My dentist is great and everyone in the office is kind and very caring❗️

Experiencia fantástica: Very helpful front staff and thorough exam.

Experiencia fantástica: Great care at Coakley family dental !

Experiencia fantástica: Let me first start by stating that I am a new patient to this practice. The office is bright, clean and very comfortable! Everyone I have interacted with has been very pleasant. I initially met with the hygienist who was very friendly and did a great job charting, cleaning and polishing my teeth. A full set of x-rays were taken as well. I returned within a week, to have a very old filling replaced by Dr. Christen McIntyre and she was equally as pleasant and professional. She did a great job! I am truly very happy that I made the decision to become a patient in this practice!

Experiencia fantástica: I recently changed to Coakley Dental after a previous unpleasant experience. At the very first appointment I felt so comfortable, the staff was so pleasant and welcoming. Dr. Coakley was very thorough and explained everything in detail. I am looking forward to my continued relationship with Coakley Dental.

Experiencia fantástica: Prompt, personal service. Informative every step of the way during a procedure. Professional in every sense.

Experiencia fantástica: I've been with them for as long as I've been alive. I grew up in Leominster, but I live an hour away now. I still commute 3x/year to see them because they’re absolutely fantastic. They pour money into growth and development; they always have new pieces of equipment, procedures, and knowledge nuggets to share. Everyone is incredibly knowledgeable and pleasant. You will not regret working with them.

Experiencia fantástica: They truly care about their patients and go out of their way to ensure you are comfortable and well-informed. Dr. Danielle is amazing and takes whatever time is needed to make sure I felt ok. She explains what she's about to do and why and doesn't rush through the process. More than anything, she's forgiving, even with difficult patients like me! I appreciate her and am very glad she's my dentist. Thank you, Dr. Danielle for all you do.

Experiencia fantástica: Very professional Very courteous Very comfortable cleaning On time

Experiencia fantástica: I had the pleasure of coming in and meeting with Dr. Danielle. Beyond being lovely as a person, she was truly polished as a provider. She and her assistants, Jessica and Shirley, were helpful, informative, patient, and -more than anything- kind. They understood my concerns, addressed them with care, and continuously asked me know I was doing throughout my visits with them. They understood about my chronic dry mouth due to medication changes and offered helpful solutions. I look forward to seeing them again, and I am very happy with my treatment. If you're looking for a new dentist, I highly recommend Dr. Danielle!

Experiencia fantástica: Had an AMAZING experience with this practice. I switched from a dentist that I have been at since my first tooth check at 4 years old (44 years) due to a change in ownership. Dr Danielle was thorough and explained everything needed for my broken tooth , showed pictures and walked me through what to expect with a crown. State of the art dental office, highly recommend!

Experiencia fantástica: UPGRADED TO FIVE STARS August 2024. Since I had some earlier frustration and issues with my restoration work, I left a 4 star review noting my concerns. I am very pleased and satisfied with how Coakley Family Dental made things right. Dr. M and the entire team responded by working really hard to get things done expeditiously and perfectly, and I am very satisfied with the results. Many in the office were very aware of my situation and worked as a team in doubling down to get my new teeth *perfect* in time for a very important event in my life.I had also previously mentioned that all cleanings and routine visits have been excellent, taking the right time and attention to detail and this is still the case. I highly recommend Coakley Family Dental and am grateful for how hard they worked to get my case done right--to perfection.

Experiencia fantástica: Always very friendly. Dentists and hygienists are knowledgable and break things down so my children know what to expect.

Experiencia fantástica: Coakley Family Dental is a great practice. They care about their patients and treat them with respect and kindness.

Experiencia fantástica: Great dental care, caring staff. Good for all your dental needs.

Experiencia fantástica: The whole team is wonderful! Dr.Macintyre and Monique are excellent professionals. They are skilled in their treatment while providing wonderful, comforting and thoughtful care.

Experiencia fantástica: I just had a wonderful experience with Lori for my cleaning! I hadn't been to the dentist in almost 7 years, because of some life circumstances, and she treated me with the upmost respect and walked me through every step of her process. I had been shamed by dental offices in the past for length between cleanings, but Lori told me exactly what to do to take good care of my teeth, and made me feel comfortable the whole time. Highly recommend her and this office. Smiling faces and warm welcomes from the moment you walk in to the moment you leave.

Experiencia fantástica: Best team ever. I can’t say enough good things about coakley family. From the moment you walk in their clinic, they give you the best treatment with lots of smiles. The quality of their work is exceptional and I couldn’t be happier with services I receive.

Experiencia fantástica: Everyone at Coakley today was pleasant and professional. Thank you

Experiencia fantástica: As Usual: Andrea & the entire staff were GREAT! Keep up the good work Dr. BJ. *****

Experiencia fantástica: Highly recommend Coakley Family Dental! The entire staff is extremely friendly, professional, & compassionate to your needs. I had a wonderful experience with my first consultation, & cleaning. They are by far the best in Worcester county!

Experiencia fantástica: Everyone is so nice, and very professional. I'm in the dental field too, and they are the Best! (unless you need a rootcanal, then come see us! )

Experiencia fantástica: Andrea was professional, explained what she was doing and took the time to do a nice job on my first cleaning.

Experiencia fantástica: Very clean, friendly staff and very personable and accommodating. I requested the water pic removal of plaque and they switched to accommodate my preference.

Experiencia fantástica: _ I'm new patient and they fit me "emergency" same day I called. - Dr. took time to explain all my OCD questions and thoroughly. - Procedures performed were thorough and caring. - I never felt rushed with the receptionist, Dr., and the assistant. - I'm a senior and have had many dentist and assistants...I'm sticking with this one as long as they exist!

Experiencia fantástica: Atmosphere , is friendly professional and caring. I didn't feel rushed Ann G

Experiencia fantástica: Hi Just had the best cleaning ever. Tks Jess. She deserves a bonus! Been a patient with DrCoakley and his son since the start of his practice. I’ve never been disappointed with the care and service. Sincerely Flip Hanno

Experiencia fantástica: As a new patient, unequivocally the best dentist office experience I've ever had. I couldn't believe how caring and down-to-earth the staff was.

Experiencia fantástica: All of the staff are kind, gentle, and fantastic at their jobs. You’re not just a number here, you’re a valued patient. I have recommended my friends and family to Dr. Coakley’s office for all their dental needs.

Experiencia fantástica: All the people in Coakley Family Dental are nice and friendly!

Experiencia fantástica: Office staff is very welcoming and friendly. Laurie is a great hygienist; very informative and thorough.

Experiencia positiva: I feel that my visits were very efficient. I am fairly new, but have not yet waited any length of time to be seen.

Experiencia fantástica: I always have a wonderful experience, from all the staff! Warm welcomes always from the front desk. My dental hygienist, dental assistant, and dentist also all make for a good overall experience. They are very quick which is a plus! I'd recommend to anyone looking for a new dentist office in the Leominster area.

Experiencia negativa: I switched from Dr Stanley Joe's to Dr coakley's office on a recommendation not very fond of Dr coakley's office will be returning to Dr Stanley Joe's for future visits and this was only after my first consultation and first cleaning.

Experiencia fantástica: My 87 year old Mother-in-Law was very happy with her first visit.

Experiencia fantástica: I have always had a huge fear of the dentist visit, since going to the Coakley Dental office I actually don't mind the visits. Todays visit was with Dr Brett, very relaxing and actually comfortable. I find the entire staff, from reception to drilling, they always keep you informed and comfortable

Experiencia fantástica: Great appointment on Friday April 14th. Jenna was excellent in taking care of me that day. She deserves an A+

Experiencia fantástica: Dr. Danielle is great dentist, but she is more than that. Her "chair-side" manner is top-notch. She explains what she is about to do, and knows how to put you at ease. I feel lucky to have found the package deal in a dentist... excellent skills, and a caring professional!

Experiencia fantástica: The customer service at the front desk is always top notch. The dentists seem to be very skilled. They will answer questions and generally listen. The hygienists are mostly very skilled and kind.

Experiencia fantástica: Awesome experience. I switched from another dentist that was not so great - this place was SO clean, neat, and everyone was incredibly kind. I wish I would have went here first, highly recommend. Will be switching my husband as well!

Experiencia fantástica: I had a great experience during my visit to have an old crown removed. Dr. Danielle was wonderful. She was so kind and caring, explaining everything. I highly recommend this dental office. Everyone, from the front desk staff to the assistant couldn’t have treated me better.

Experiencia fantástica: Alexi and Dr. Brett were both very professional and thorough with trying to determine issue/ problem with tooth.

Experiencia fantástica: I am truly grinning from ear to ear after my first experience at Coakley Family Dental; Debbie, the hygienist, performed what is probably the most thorough and expert cleaning I have ever had. She put me at ease around the conditions of my teeth; using a model she instructed me on the proper flossing of a new bridge installed by a dentist recently in a previous city of residence. She also helped me set up appointments for future services at times that fall in line with a new dental insurance plan that is starting soon.

Experiencia fantástica: First appointment with Dr. Danielle & Brianna! Great team! Highly recommend!

Experiencia fantástica: The staff at Coakley Family Dental are friendly, efficient, empathetic and professional. I would highly recommend this dental practice.

Experiencia fantástica: I must confess i’ve always been a bit fearful, a lot fearful in fact, of going to the dentist, but Coakley Dental is so clean, friendly, relaxed and painless, and their patients so well informed as to procedures and outcomes, that it is an experience I now look forward to without reservation. In the past I received a dental implant that is flawless. TODAY, I received my third crown. I am so grateful to Dr. BJ for completely and thoroughly finishing today’s tasks with professionalism and a touch of humor. I recommend Coakley Dental to all those who are fearful and to those families who are looking for good, honest work that is well done!

Experiencia fantástica: Very impressed every time I come in for a cleaning. Very pleasant staff, clean and modern facility, efficient staff -

Experiencia fantástica: I recently became a patient at Coakley Family Dental after multiple negative experiences at another practice. The office staff is incredibly friendly, the facility is impressive, and the conduct of the dental staff is top-notch. Dr. Brett took the time to listen to my concerns, explain my options thoroughly and in terms I could understand, and I felt that he was honest and giving me good advice. I would recommend Coakley to anyone based on my recent experiences.

Experiencia fantástica: This was my first visit to Coakley Family Dental and I have to admit that I was a bit anxious. Prior to this visit I've only had two dentists in my adult life and that's spanning a period of over fifty years. Upon entering the office I was greeted by a secretary who welcomed me to Coakley Dental. She pointed out the amenities of the waiting area. I couldn't help but to notice how bright the office and waiting area were. During the few minutes that I was awaiting my appointment to begin I also noticed the freshness of the air. Soon, I was again warmly greeted by the assistant to my dentist and was made to feel very comfortable. My dentist was Dr. Brett Davis. He was such a nice individual. I think the quality I admired most about him was that he was willing to listen to me regarding the reason I was there. He didn't profess to know all the answers and was quite willing to discuss with me possible solutions. His first attempt at fixing my problem was successful. Now, that I found to be simply amazing. For me, it's the accumulation of little things that always make up the big picture. I've already experienced many of those and this was only my first visit to Coakley Family Dental. I sincerely look forward to many more.

Experiencia fantástica: Great first experience. Everyone was so nice. Clean bright environment. Great hygienist with Dr Coakley follow up. Overall so pleased with my new dental office!

Experiencia fantástica: Went in for tooth pain and saw Dr. Brett. He was amazing! The everyone there is super nice! They worked together and was able to get me in with an oral surgeon asap!!! We love Coakley Family Dental!

Experiencia fantástica: I've been going to Coakley Dental for several years and for good reason. They have the best staff who are always friendly and approachable, they provide reminders of upcoming scheduled appointments to help you make yours and always perform excellent work whether it's a cleaning or a crown. I have and will always continue to refer people to Coakley Dental for many years to come.

Experiencia fantástica: I had my first appointment at Coakley Family Dental today and was pleasantly surprised at how welcoming and friendly the entire staff in the office was! I can see myself staying with this practice for a long time.

Experiencia fantástica: a great visit. Bridgett and Dr. Davis both nice and competent. Whole office is a pleasure to visit. Thank you.

Experiencia fantástica: Best dental experience of all time! Professional quality service! Debby, my hygienist was thorough, knowledgeable, and welcoming!

Experiencia fantástica: Coakley Family Dental is my choice for excellent oral care. My exam and cleaning today with Debbie was comfortable and efficient. And I love watching a cooking show while having my teeth cleaned! Thank you for all you do