J de Graffenried Dentistry/East Texas Implant & Surgical Center

Experiencia fantástica: Everybody is helpful and great. I love Halie! Thank you for all you do.

Experiencia fantástica: Very knowledgeable, and very patient in explaining the implant procedure.

Experiencia fantástica: Always everyone is very professional and friendly. Never feel rushed and they take time to answer my questions.

Experiencia fantástica: Dr. Joey and his staff are great. He is so kind and patient with me. I trust him with all my dental needs.

Experiencia fantástica: Very nice, professional, made the process enjoyable and stress free

Experiencia fantástica: J de Graffenried's team is wonderful, a high level of customer service and compassion. I have never had a dental team who showed this level of professionalism. Thank you

Experiencia fantástica: The staff was very polite. My hygienist was Nicole and she was so kind and thorough, explaining everything as she went along. Between her and Dr. Erica, I left there feeling more informed about my teeth and what is going on in my mouth than I ever have before. That may sound silly, but it was invaluable to me!

Experiencia fantástica: Staff very nice, and helpful, look forward to treatment

Experiencia fantástica: Always a pleasant experience.

Experiencia fantástica: Loved them! I have severe anxiety going to the dentist and they made a whole experience super comfortable. They even gave me laughing to help.

Experiencia fantástica: Outstanding place. Great customer service. Always will get you in when there is an emergency. Family oriented. Five stars all the way!!!

Experiencia fantástica: The best part is that they genuinely care about your well-being. Everyone is super friendly and explains everything clearly. It’s an awesome place to get dental work done.

Experiencia fantástica: Outstanding Performance as usual Dentist and Dental hygienist monitored for pain continuously and kept me comfortable throughout the procedure

Experiencia fantástica: Once again, it's always a great experience at Dr Joey's. I just can't say enough about it - the office staff, the nurses, the hygienists and Dr. Joey. If you are looking for a dentist, this is the place you need to go!!!

Experiencia fantástica: Dr Joey's, AKA J de Graffenried Dentistry, has been our go-to for dental services since we moved to Kilgore in 2008. Trustworthy, knowledgeable, capable, efficient, friendly, caring, and prompt are just a few of the descriptions we would use to describe the service one gets there!

Experiencia fantástica: Friendly and professional. I felt at ease and confident.

Experiencia fantástica: Dr. Erica and Dr. Joey are both wonderful providers. Their hygienists and assistants are all very sweet, helpful, and personable. I’ve been going here for about 2 years now and if I have a choice I’ll never go anywhere else!

Experiencia fantástica: Dr. Joey was very efficient at multiple repairs to my teeth during my visit. He explained clearly what he was doing and why. Also he recommended options without trying to upsell me on more expensive choices. He engaged in meaningful conversation before and during the work. A good experience!

Experiencia fantástica: Highly recommend this dentist office. They go the extra mile to make sure you are cared for and have met your needs.

Experiencia fantástica: Nicole My RDH was awesome! She was professional as well as friendly. I am so HAPPY to finally have my teeth cleaned. I've been here in East Texas five years and they are the first office to clean my teeth! They have a customer for a long time. I love everyone in that office. All were professional and friendly! Thank you all for your service! Paulette

Experiencia fantástica: Let me know what to expect and gave options for my dental care

Experiencia fantástica: Great check up. Comfortable & thorough cleaning.

Experiencia fantástica: Kenzi and Dr. Joey De Graffenried were both absolutely amazing. Both took care of me with a lot of respect and the most important thing was the way they were so thorough in their care for me and my dental health. Very nice people and attentive to their patients!

Experiencia fantástica: Fabulous service, professional, friendly, and knowledgeable. I appreciate how they always help explain options and work with you to find the best solutions for your dental health. My kids love going for their cleanings, always a positive experience, best dentists and hygienists we've ever had.

Experiencia fantástica: My experience was very good, professional, and kind, answers to my questions

Experiencia fantástica: I experienced NO level of anxiety that I usually have. Whole atmosphere was quiet and respectful. I experienced no embarrassment when I stumbled on the end of the chair, landing on my rear. Looking forward to my cleaning. Thanks, a satisfied new patient.

Experiencia fantástica: I love Dr. Joey’s office! Everyone makes you feel at home and Nicole is the best!!! Dr. Joey makes you feel so comfortable and he is awesome!!!❤️ I use to have dentist anxiety but not anymore!!!!

Experiencia fantástica: Hygienist was friendly and pleasant to work with. Cleaning went well and comfortably

Experiencia fantástica: Have been going to Dr. Joey and his group for about 27 years and have never been disappointed. I've seen his small office and group grow into a modern practice that I highly recommend. Martha Clark

Experiencia fantástica: Great dental procedure today! Hailey has a special touch! Thank you for improving my smile.

Experiencia fantástica: Highly recommend J de Graffenreid Dentistry. I broke a tooth and had to have a crown. The staff is amazing and compassionate for people with phobias and I received the latest in technology expert care. It was a pain free experience!

Experiencia fantástica: Had to get two filling done was very easy and fast

Experiencia fantástica: Dr Joey is amazing and made us feel heard and comfortable!!!

Experiencia fantástica: I love going to the dentist now. Everyone in the whole office is so nice and makes you feel at home. You don't even feel as if you are in a dentist office. My dental hygienist is the best. Thank you Karen Shaffer for such a pleasant experience.

Experiencia negativa: First visit...met with very friendly staff and doctors, and lots of new age equipment. Downside..they wanted to use a 3d imaging that they promised insurance would cover, instead of old school imaging that insurance 100% pays for. I was adamant about not wanting to pay for it, but they assured I would not. Guess what, insurance didn't pay, and I had to to keep off my credit report. Thwy either lie, or incompetence, and refusing to stand behind their error.

Experiencia fantástica: Another painless cleaning with Nacole She has a wonderful personality and always does a great job.

Experiencia fantástica: The staff is amazing. They truly go above and beyond to care for their patients. I would recommend to anyone.

Experiencia fantástica: J de Graffenried Dentistry quick service, nice and professional staff, are the only reasons that I visit Kilgore. I would highly recommend them for any dental procedures.

Experiencia fantástica: Friendly, considerate, thoughtful, with a communication and smiles score of A+++

Experiencia fantástica: Been seeing Dr Joey since he cane to Kilgore. Have seen Dr Erica since she joined the office. Love that whole office. Have no intention of going anywhere else.

Experiencia fantástica: Karen was fabulous and so was everyone else. I am actually looking forward to seeing them again

Experiencia fantástica: The best in all areas, as always. Friendly, professional, and great communication.

Experiencia fantástica: The staff and Dr Joey are the best!!!

Experiencia fantástica: Love the upbeat attitudes and very friendly atmosphere from everyone there,

Experiencia fantástica: The most friendly and knowledge staff, you will receive the utmost service with Dr Joey and his staff, been going for just around 6 yes now and love the STAFF, Karen is wonderful

Experiencia fantástica: Dr. Erica is a kind and understanding dentist. As always, I had a great experience!

Experiencia fantástica: Great experience. Even got to see Dr. Joey today - that was very nice. Nothing to be scared about here, they are all super nice staff.

Experiencia fantástica: Over the weekend had a partial that broke. First thing Monday morning they got me in and started the process to repair the partial. Dr. Joey and the staff explained the process and were a great help. Excellent service and the whole staff are great to work with. Highly recommend.

Experiencia fantástica: The people are so very nice. Was great to meet Dr Joey. As always the service was amazing! Thank you making it a great visit!

Experiencia fantástica: Dr. Joey has always been patient and kind with my kids. He is honest and thorough in explaining treatments, only doing what's necessary.

Experiencia fantástica: Always amazing with our kids, hubby hadn't been to a dentist in 5+ years and they did amazing with him today as well!

Experiencia fantástica: Been going to them for many years always love the staff great personality and a christan atmosphere would recommend them to everone

Experiencia fantástica: First class care in a clean and pleasant environment by caring staff.

Experiencia fantástica: Had a great pain free experience today getting a cavity filled. Would recommend to everyone .

Experiencia positiva: I was nervous going in bit comfortable at end of visit

Experiencia fantástica: My visit at Dr. de Graffenried’s today was very easy. The ladies that did the work were all nice and making sure I was comfortable.

Experiencia fantástica: I’ve been going to Dr. Joey de Graffenreid’s office since 2010, and they’ve always been wonderful.

Experiencia fantástica: Always wonderful with my daughter and excellent on care.

Experiencia fantástica: Very attentive to my needs. Went above and beyond to get me in to be seen when I had a dental issue. Great dental care and team!

Experiencia fantástica: Dr Erica is wonderful! I enjoyed the conversation and the fact that she kept working in my crown until I was satisfied!

Experiencia fantástica: Super sweet ppl in the office! Always quick and professional visit. Very comfortable environment

Experiencia fantástica: Joey installed a crown today and did it with care and compassion to make sure it fit....just right! Dari also did a great job with her care and concern for me including getting the last tiny piece of adhesive off an adjoining tooth!

Experiencia fantástica: Dr Erica, Yvette, and Dina are the best. My family had been with Dr Joey for 9 years and plan on staying.

Experiencia fantástica: It was quite pleasant! I had my same hygienist, which is good! She always make me feel welcome and relaxed!

Experiencia fantástica: I had an exceptional experience at J. de Graffenried Dentistry! The staff was incredibly welcoming and attentive, making me feel comfortable from the moment I walked in. Dr. de Graffenried’s expertise and attention to detail were evident throughout my visit, and I appreciated the personalized care I received. I highly recommend this office to anyone looking for top-notch dental care in a friendly and professional environment!

Experiencia fantástica: Dr. de Graffenried’s dental office provides wonderful care for our whole family.

Experiencia fantástica: Dr. Joe is the kindest most caring person I have met. He takes time with you to explain procedures talk with you about everyday life. He has a wonderful attitude about his patients and life. I would recommend to everybody and there is no WAITING.

Experiencia fantástica: I love going to Dr Joey’s office. His staff is always very friendly and professional. I have used him for many years and would not go anywhere else.

Experiencia fantástica: "Everyone" is always very Professional but with a personal touch. The Front Desk Personnel is always helpful and kind. Karen is absolutely, hands down, the best Dental Hygenist I've ever had. She offers good advice on oral care and genuinely listens to any concerns and questions. Dr Erica is very Professional and knowledgeable and I sincerely trust her recommendations for my Dental Health Care. I am very grateful to have my Dental needs cared for in the de Graffenreid Dental Office!!!!!

Experiencia fantástica: Always pleasant. Staff is friendly and I always look forward to my time with Nicole. She makes sure my visit is perfect. I would highly recommend this place. It’s the best

Experiencia fantástica: I was really happy with the care we received! Karen did an amazing job at making sure my 4 year old was comfortable with her cleaning his teeth

Experiencia fantástica: Pleasant and helpful staff. Professional behavior with a genuine warmth for their patients.

Experiencia fantástica: Thank you Dr. Joey for my 4 new crowns. They look great. Thank you Jennifer for making them. I love everybody at the office. I have been going there for over 30 years. Everybody is very friendly and welcoming.

Experiencia fantástica: Dr. Joey and his staff are fantastic as always Dr. Joey always makes you feel like family and comes in with a smile and a joke.

Experiencia fantástica: I love this place! Very friendly & hospitable staff. They do very thorough & excellent work!

Experiencia fantástica: Always a wonderful experience. My kids look forward to going to the dentist. Professional and helpful, they always go above and beyond, highly recommend.

Experiencia fantástica: Love this place. All the staff are wonderful. Super friendly. Karen is my hygienist and always does a great job.

Experiencia fantástica: For years, I struggled with dental anxiety due to past experiences at other offices. But ever since I started seeing Dr. Joey and Dr. Erica, everything has changed. From the moment I walk in and am greeted by the front desk team, to the moment I check out, I feel genuinely welcomed, listened to, and cared for at the highest level. The entire staff is phenomenal—kind, compassionate, and professional. They go above and beyond to ensure every visit is as comfortable as possible. I’m so grateful to have finally found a dental team I can trust after so many years of searching. Thank you to everyone in the office for making such a difference in my dental care and peace of mind!

Experiencia fantástica: What a wonderful discovery - a talented dentist who truly cares enough to take the time to get to know you a bit, explains everything, and answers all of your questions! From the encouraging Christian music played throughout the office, to every polite, friendly, and professional person there, Dr. Joey and his staff actually make you look forward to going to the dentist! Can you believe that?! And the way he puts the tooth area to "sleep" is even near painless! No more big ol' painful needles or slobbery, dead-face going home...Yay!! I have definitely found a new "dental family" where I feel welcomed, cared for and about, and even a part of...Cool!!

Experiencia fantástica: I saw Dr. Erica today, and I must say she is a great addition to a great group. Everyone, from front desk on, is concerned about the patient and his/her comfort.

Experiencia fantástica: I enjoyed my experience. The best part was that each step was explained before it was performed. I’ve never had a dentist do that before and it made me feel better knowing what was coming next. Very nice staff and dentist.

Experiencia fantástica: Outstanding.the effort by the staff is second to none and Dr Joey is at the top of my list and I have had alot done over the years. Could not ask for better dentist man. He really cares about the person.

Experiencia fantástica: Very professional and great customer service. Crown installation was quick and fits great. Dr Joey’s office has top notch office personnel and a very friendly hygienist staff. Long time customer and the entire family uses Dr Joey and his group.

Experiencia fantástica: My visit was pleasant! My hygienist did a excellent job as usual!!!

Experiencia fantástica: Going to the dentist is not my favorite place to be, but Dr. Joey definitely made it a good experience. He took the time to answer all my questions and gave me several options for my treatment plan. He recommended the most affordable route, but also made it very clear that if I wanted to do it different he would go that route also.

Experiencia fantástica: I started seeing Dr Joey about 9 months ago. I have high anxiety especially when it comes to going to the dentist. Dr Joey snd Kinsey have made all my visit so wonderful. I feel like they are a caring member of my family. I trust them completely.

Experiencia fantástica: Excellent practice. Had to get a tooth extraction. Since I have high anxiety when it comes to anything dental, they got me hooked up on some great sedation. The actual procedure was virtually painless, I was comfortable the whole time and I swear it didn't take them anytime at all. 930 am appt, I was back home by 11

Experiencia fantástica: Excellent provider and staff. Dr de Graffenried takes the time to explain all proposed procedures.

Experiencia fantástica: J dr Graffenried Dentistry is one of the best in town! They're very nice and patient. And will listen to any questions you have. Dr. Erica is amazing!

Experiencia fantástica: I had a very good experience at my dentist visit! The staff was so nice and welcoming. I would definitely recommend J de Graffenried Dentistry to anyone!! They are very thorough and caring! My daughter also loves it there. They make us feel like family!

Experiencia fantástica: I cannot put into words how happy I am that I chose to come to Dr. Graffenried Dentistry. I walk in and they recognize me with sweet smiles, they go out of their way to get me in and I always leave comfortable. Regardless of my insurance not paying for my dentures I made the right decision to stay with them. No Regrets I Highly Recommend Them

Experiencia fantástica: Dr. DeGraffenried and his staff are professional, caring and go above and beyond in the care of their patients. There are many dentists who tell patients they need dental work done that’s not necessary for the money. Dr. Joey and Dr Erica are honest and trustworthy. Highly recommend them!

Experiencia fantástica: Haley, dental hygienist at Dr. Erica and Joey's practice was awesome. She was kind and very gentle and she was also encouraging. Paige Woodfin

Experiencia fantástica: I lost a bridge, not one Dr deGraffenried did, at 2:30. By 4:45, they had it “adjusted and reinstalled!” Great folks!

Experiencia fantástica: Great people and a very nice facility. Highly recommended!

Experiencia fantástica: Always have a great experience at this dental office. ALL their employees are kind, caring and helpful.

Experiencia fantástica: Best dentist. Thorough hygienists. Friendliest folks. Good cash pay prices and great office staff.

Experiencia fantástica: Nicole is the best!! Look forward to getting my teeth cleaned just to squeeze in a visit. The whole team there is amazing!

Experiencia fantástica: Everyone was very caring and helpful. Worked me in because I was in so much pain and I appreciated it so much.

Experiencia positiva: everything was better than i expected, my only problem was they are not on my network and i have to wait.