Eastside Family Dentistry
Welcome to Eastside Family Dentistry, an Issaquah-based practice run by a team of dental professionals devoted to the health of your smile. Our Issaquah, WA team has a passion for preventative, restorative, and cosmetic dentistry, utilizing only the latest and greatest techniques and best talents in the field. We strive for excellence in all aspects of what we do; that way, you leave our office feeling more confident in your smile health than before you walked in! We make it a point to ensure the people of Issaquah have the healthiest smiles in Washington. Eastside Family Dentistry is located in Issaquah, WA at: 175 NE Gilman Blvd Suite #101, Issaquah, WA 98027
Horario de apertura
- Domingo: (closed)
- Lunes: 7h-15h
- Martes: 7h-17h
- Miércoles: 7h-17h
- Jueves: 7h-17h
- Viernes: 7h-17h
- Sábado: (closed)
Fotos de Eastside Family Dentistry
Servicios y Tratamientos
Eastside Family Dentistry: Opiniones
Experiencia fantástica: Always very friendly and they do great work. I loved Megan who cleaned my teeth today.
You made Megan smile today! Thank you Carol
Experiencia fantástica: The staff and doctor were caring, thorough and professional. I'm happy I found them.
Experiencia fantástica: From checkin through end of appt. Staff was extremely courteous, gentle and great listeners!!! And they are always checking on your comfort.
Experiencia fantástica: Everyone at Eastside Family Dentistry are AMAZING! I am terrified of dental work and they took extra time and good care of me today. I would highly recommend this office to everyone.
Experiencia fantástica: Quick Easy. Friendly. Knowledgeable
Experiencia fantástica: Always nice and professional. Great care every time!❤️
Experiencia fantástica: This team is so kind, effective and efficient. Got so much completed and feel very happy with the outcome!
Experiencia fantástica: I have been a loyal patient since 2013 & will not go anywhere else even after moving farther away. Everyone there is kind, gentle, empathetic & extremely talented in what they do. I trust them completely & actually look forward to going there! I feel safe & secure in knowing I am in great hands every time I need them.
Experiencia fantástica: I have been a patient at Eastside Family for many years, and their care, professional, yet friendly/helpful, atmosphere always seem to still go another step beyond what is expected, and erases any of the usual clichés re visits to the Dentist.
Experiencia fantástica: Excellent doctors and staff!!! Very kind, caring, and professional care. Very accommodating for any schedule, emergency, a real family oriented dental office.
Experiencia fantástica: Simply awesome - talented, professional, wonderful
Experiencia fantástica: I had a wonderful experience at the dentist. Exceptional service by kristi the hygienist . So friendly made me feel at ease. I am looking forward to seeing Dr. Sandu. She was very nice too. I'm sure I will totally satisfied with her. I'm so glad I found this place.
Experiencia fantástica: Great team at Eastside Family Dentistry! Super professional!! ♥️
Experiencia fantástica: Everyone is always so kind and caring and Dr. Chen is an amazing surgeon.
Experiencia negativa: They did not honor the price we agreed on before treatment. A $150 procedure turned into almost $900 without my consent and then sent me to collections. HIPPA violation and unethical. Beware. I do not recommend this place.
Experiencia fantástica: Great cleaning with Megan . She is very knowledgeable, professional and kind
Experiencia fantástica: I love these prople, they are always vrry helpful with every need and with a grest smile. They have done an amazing job for me and will definetelly recommend to anybody in the need for dental work.
Experiencia negativa: unprofessional and rude as I tried to make an appointment and was hung up on twice.
Experiencia negativa: I saw Dr. Christescu about two years ago for a routine exam and cleaning. During that visit, she identified what she said was a cavity and told me it needed to be drilled and filled. When I began asking basic questions about the diagnosis and what she was seeing, the interaction felt abruptly shut down. My concerns were dismissed, and it was clear that there would be no discussion or explanation — the recommendation was presented as final. Shortly after that, she left the room to attend to something else and did not return. That experience left me uncomfortable and uncertain. I had prepaid for two appointments, so I chose not to proceed with the filling and returned about six months later for the second visit. At that appointment, she again told me I needed invasive dental work, describing a procedure that involved drilling through one tooth to access the side of another. Once again, when I tried to ask questions and understand the reasoning, I felt there was no openness to discussion. At that point, I decided not to continue as a patient. What makes this especially troubling is what I learned later. Two years after those visits, I saw another dentist I trust and had a full exam and X-rays done. I was told I have no cavities and that no treatment is needed. If the issue identified two years ago had truly been urgent or progressive, you would reasonably expect it to be worse by now. Instead, it doesn’t appear to exist at all. Dentistry involves permanent, irreversible procedures, and patients deserve clear explanations, thoughtful discussion, and a willingness to answer questions — especially when aggressive treatment is being recommended. I’m very glad I sought a second opinion. I can’t speak for anyone else’s experience, but based on mine, I would strongly encourage patients to ask questions, trust their instincts, and seek a second opinion before agreeing to invasive dental work.
Experiencia fantástica: Caring, detail oriented staff who really care about their patients! Sabina gives a great cleaning! Thank you!
Experiencia fantástica: As an extremely anxious patient, I always deeply appreciate the incredible courtesy and kindness shown by the entire staff. The patience and generosity of spirit is unique in my experience, and I am grateful every time I visit. Extremely competent and professional office. Highly recommend !
Experiencia fantástica: My family and I have been coming to Dr. C for many years. My son was quite young when we started - he’s in high school now. He was terrified of dentists and we always had a lot of trouble, but Dr. C and the staff won him over immediately at the first visit playing with a chair and looking at his teeth with an open mouth, just having some fun with him. We moved to Mill Creek for 5 years and chose to drive the distance without thinking twice about it. We have never had such a skilled, friendly and professional dental team. Dr. C, of course, is one of a kind - truly the best dentist we’ve ever had and I’ve had many. She has detected and prevented issues and got us on a regular schedule. We are always welcome to warmly and the hygienists are all gentle.
Experiencia fantástica: They do a great job keeping my old teeth operating
Experiencia fantástica: The experience at Eastside Family Dentistry is always a good one. Appointments are on time, friendly staff and very helpful dental services.
Experiencia negativa: I’ve been a loyal patient at this office for many years, primarily because of my hygienist. Unfortunately, she recently left after almost 30 years, and no one even notified me. It truly feels like the heart of this practice left with her. The experience is no longer the same, and the trust and comfort I built over decades is gone. On top of that, the doctor and front office staff are no longer the same. The focus now feels more about volume and money rather than personalized, quality care. It honestly feels like the difference between a fast-food chain and a fine dining experience — and not in a good way. I’m extremely disappointed. Long-term patients value consistency, relationships, and trust just as much as the care itself, and sadly, that’s been lost here.
Experiencia negativa: Unfortunately, my experience at this dental office was extremely unpleasant. Doctor Cristescu was rude, dismissive, and spoke to me in a disrespectful manner when I asked about my outstanding treatment plan. There was no effort to explain things clearly or address my concerns, which is unacceptable in a healthcare setting. Patients deserve to be treated with respect, and that was not the case here. Her assistant Vio also looked very stressed working next to her and she even mentioned to me that she is burnt out working in the dental field! Honestly I don’t even feel comfortable to return and do not recommend this office!
I’m so sorry you feel this way. I don’t know who you are and would appreciate a personal call. What you are describing is not me!
Thank you kindly
Dr C
Experiencia fantástica: Always had the best experience here. Everyone is very welcoming. Sabina, my hygienist, is very thorough, gentle and always makes my cleanings feel like a spa day. Dr Sandhu is awesome, she's personable and attentive to my needs and it's always a pleasure to see her. If you are looking for a dentist, look no more. This is the place for you .
Experiencia fantástica: I am confident I'm getting the bery best care and ad vise.
Experiencia fantástica: We have been patients at Eastside Family Dentistry for over eight years and couldn’t be more satisfied. They truly care about their patients’ needs and take the time to listen, which is very important to me and my family.
Experiencia fantástica: Greetings! I and my family have been coming to this dental office for over 20 years. Primarily due to the outstanding service they provide. Kristy is the best!
Experiencia fantástica: They’re incredibly honest and understanding, and I really appreciate that. The front desk team is always so sweet, and Dr. Sandu truly knows her stuff. Quality care is a huge priority for me, and even though this office is a bit out of my way, it’s absolutely worth the trip.
Experiencia fantástica: Skillful Technician enabled most relaxing cleaning and the DDS earned my trust during intake process when long-standing bite issues were addressed
Experiencia fantástica: Lost a crown and they bent over backwards to get me seen. Very caring and wonderful staff. I will definitely be back for all my dental needs.
Experiencia positiva: When I was asking why my filling felt out so fast and easily, she just said you filled it at 2023, it’s normal and she even not asked how I felt or any sensitivity bordering me. Just said your teeth looked good not cavities. I can’t fell and warm or care
Fillings should absolutely last more than 2 years. Some fillings at the gumline of a tooth may be short lived because that is the area of the tooth ( the neck) that flexes when we chew. And if someone experiences grinding and clenching, the teeth would flex even more.
That is what should have been explained to you!
I am so sorry for your experience and someone from our office will contact you to discuss next steps.
With kindess,
Dr Cristescu
Experiencia fantástica: Kristi is a great dental hygienist and I really appreciate the service from the whole team!
Experiencia fantástica: I keep coming to Eastside Family Dentistry because they focus on needed care, and not on upselling. I am super pleased with their values and services. It has a family feeling.
Experiencia fantástica: Top notch performance from beginning to end! Thank you to all staff for delaying your lunch time to take care of my emergency dental procedure. Thank you Jessica, Sabina, Vio, Alina and Dr. Sandhu! EASTSIDE FAMILY DENTISTRY is the BEST!
Experiencia fantástica: Nobody likes to go to the dentist, but this is a very pleasent place to be. They are very professional and friendly, make you feel right at home. I have been coming here for my dental needs for about 7 - 8 years now and very happy with the service they are providing. I highly recommend this practice. Zsolt
Thank you Zsolt!
We are honored to help you maintain your oral health
Dr C & staff
Experiencia fantástica: I’ve been going to Eastside Family Dentistry for many years and always have a great experience! The staff is amazing; friendly, professional and thorough!! Love them!!!
Experiencia fantástica: Always professional, personable and compassionate. Really enjoy visiting this office.
Experiencia fantástica: In light of the alarming shortage of health care providers all around the country, it is amazing to see the proficiency shown here at this dentistry clinic. THANKS to all of Eastside Family Dentistry staffs for the gracious service rendered to this medical oncology hematology physician upon this visit.
Experiencia fantástica: Love Dr. C and her staff. I am always well cared for for my oral hygiene. Thank you Dr. C for your kindness and wonderful care!
Experiencia fantástica: Dr C is an extraordinary provider. Her attention to detail, personable connections and wonderful staff make any dental visit and experience relaxing and enjoyable. A diamond on the Eastside.
Experiencia fantástica: My family has been coming here for 10 years. So grateful for the care we receive at Eastside Family Dentistry. Kristi is my favorite hygienist. I wouldn't go anywhere else.
Experiencia fantástica: Kristy did a very thorough job on cleaning my teeth. Explained what she was doing and made sure I understood the process and how to keep my gums/teeth healthy.
Experiencia fantástica: The entire team at Eastside is excellent. But If you have the opportunity to work with Christie as your Hygienist, you'll not want to go anywhere else. Professional, competent and taking the best care. High Recommend for the group.
Experiencia fantástica: They have very friendly staff, and they understood me even though English isn't my first language. They are very patient. Thank you
Experiencia fantástica: Dr. Cristescu and her team are wonderful. Our entire family has been seeing Kristi for more than 25 years. We love the entire team and could not think of going anywhere else for our dental care.
Experiencia fantástica: Such an amazing office! Excellent staff - professional, yet super caring as always. Dr. C and her group are the best!
Experiencia fantástica: My hygienist is so efficient and sweet, and always does a thorough job! Also Dr. Cristescu takes time to consult with me personally and gives me medical advice I know I can trust!
Thank you for the 5-star review!
Experiencia fantástica: Everyone at this Dental Clinic is kind, professional, knowledgeable and it is a pleasure to go there every time I need to see a dentist or to have a clinic.
Experiencia fantástica: "I've had the pleasure of working with the best dental team I've ever encountered. Jessica makes scheduling a breeze—she’s quick and professional with every appointment. Dr. Cristescu is outstanding—she always takes the time to understand both my needs and my preferences. And Kristie? She’s truly a lifesaver. As I manage periodontal disease, she’s been absolutely key to my treatment and care. I’m so grateful for this amazing team!"
Experiencia fantástica: I brought my family member in and she has memories issues and this practice was absolutely amazing! It started with the front desk, this young lady treated my family member like she was independent and able to advocate for herself! Asking her the questions and being so patient while she tried to answer the questions! She was so kind, patient, and supportive! Then we were taken back by a hygienist named Kristi who explained what to expect and then she introduced us to the dental assistant who again was extremely supportive! After the initial exam the doctor came in and they told us that she would need a deep cleaning. Then, she explained everything to her and we walked through it together. Not only were they were very thorough but extremely knowledgeable! My family member was a dental assistant for many years and they let her tell them what she thought she needed, my family member was thrilled to be talking shop lol! In all the years I have been going to the dentist I have never had an experience like this and either had my family member!! So thank you ladies for going above and beyond and showing so much kindness and understanding. We appreciate everyone who was a part of her care!! Thank you!
Experiencia fantástica: Dr. C was kind enough to schedule me ( a new patient) for a much needed crown, within 24 hours of my call. She was kind, attentive and payed such close attention to detail. Her staff is amazing as well- so knowledgeable and friendly. Highly recommend!
Experiencia fantástica: Great dentist and staff, we explained our concerns about the front desk staff and learnedly there have been changes. Good
Thank you so much for your understanding Nancy! We try hard and do our best to give our patients the best service and dentistry and when we fall short we want to know about it so we can make it better.
I appreciate your honesty!
Dr C
Experiencia fantástica: Best place ever!!!! My husband and I love this place and recommend it so much!!!! ❤️ I’ve done cleaning, extraction, filling and everything always was amazing! The personal is super friendly and my husband today in the morning after our cleaning said ‘I love our dentists’. WE LOVE this place
Thank you for your kind words and taking the time. You made our day!
Dr Cristescu, Dr Sandhu & staff
Experiencia fantástica: This is hands down the absolute best dentist in Seattle. Her staff is very gentle, accommodating, friendly and professional without being stuffy. I had a very, very bad day once and to top off the horrible day, I also broke my front tooth. Dr. C. met me at her office and fixed me up through my tears. For that alone, I would never consider any other Dr. Have always, always been delighted and satisfied going to this office and I know you will too.
Experiencia fantástica: Dr Sandhu is hands down the best dentist I’ve ever seen. I became a patient at Eastside in 2022. She definitely cares about her patients and makes it very clear that the patients well being & health is her top priority. It’s hard dealing with different situations but I can say that Dr.Sandhu is amazing. I would not see any other doctor. What makes a good doctor, is someone who is compassionate, values long-term relationships, builds a relationship based on truth and trust, and someone who is extremely knowledgeable. Dr.Sandhu is all of those things and more. You can tell she’s willing to figure it out for her patients. Alina & Dr.Sandhu are amazing. I am grateful for the care I receive here.
Thank you Hayla for your kind words and taking the time to share them. Knowing that our patients appreciate us is very gratifying !
Your dental family
Experiencia fantástica: All the folks that work at Eastside Family Dentistry are friendly helpful and always checking to be sure you are comfortable. They got me in promptly and cleaned my teeth without delay.
Experiencia negativa: I went in for a comprehensive exam. I had a good experience there with the assistant taking radiographs of me and overall. i received a treatment plan to do 3 cavity fillings that Dr. Sandhu diagnosed. My appointment was cancelled by clinic due to front desk miscommunication with team. I received a second opinion elsewhere just to find out that 1 tooth of the planned filling was not needing treatment + 2 of the other planned fillings are just tiny stains that aren't even cavities. I found out from receiving 2nd opinion that i do have 1 tooth that needs filling which was not diagnosed nor even being watched by Dr. Sandhu. During exam, they took intraoral pictures of my teeth. One of the tooth had previous filling done that had been chipped, so now, there was a hole on the tooth. Dr proceeded to point out that tooth and told me it was a previously done sealant that had been chipped off. I work in a dental clinic as a assistant and i know that sealants are a protective coat that goes on top of the tooth, similar to paint. It does not need any drilling. I told her that it looks like it had cavity drilled out and is missing a portion of filling. she proceeded to explain that back in the days, dentist would drill along the biting surface of teeth to place sealants. I never write reviews but i refuse to not speak up on this serious matter. "Treating" a perfectly healthy tooth is unethical and is concerning. I do not recommend this dentist and if you have been seen by her and has pending treatment, i highly recommend going elsewhere to receive 2nd opinion. I also searched up her dental license credential out of curiosity to find out that her credential license for state of WA is not in the system. it may not be her legal name but just wanted to mention that in the review.
Hello Katie,
I take your review very serious and would appreciate if you called me personally to clear out the situation. My staff was instructed to give you my personal cell phone number. I look forward to hearing from you!
With kindness,
Dr Cristescu
Experiencia fantástica: For many years now, I have been a patient of Eastside Family Dentistry. I ALWAYS have the utmost confidence in any dental procedure. The staff is honest and sincere. I love Christy, the dental hygienist, Vi, the dental assistant, and of course Dr Cristeau.
Thank you for the kind words Ms Judy!
Dr C & Staff :)
Experiencia fantástica: I called at 7:45am today 3/28..to see if EFD had any openings for my daughter who currently lives out of the country. What a nice group. Reasonable prices for those who don’t have insurance. We plan to keep them as our daughter’s dentist. I highly recommend them. Thank you ♀️
Experiencia fantástica: Cant say enough great things about the team! Starting with the front desk scheduling, everyone is personable, professional, and very accommodating. In the chair, the hygienist team of Kristi and Kate do amazing work. They are friendly professional, and in my scenario, very conscious of my time constraints.
Thank you very much for taking the time to write a review. We appreciate you and yours! Kristi & Kate
Experiencia negativa: I have the WORST dental experience with Dr Sandhu and would NOT recommend her to anyone. I have filling done by her that CRACKED 3 times, and she cannot even adjust the filling correctly, with one side higher than the other which hurts my jaw, imagine waking up with PAINFUL JAW! Have to come back 3 times to have it adjusted, never have encountered this bad dental service quality! Would NOT recommend this place to anyone.
We are dedicated to ensuring the optimal experience for our patients and strive to promptly resolve any issues that may arise. Please contact us to discuss any areas of concern.
Experiencia fantástica: Dr. Lee is a great dentist. He has great chairside manner and takes his time to explain everything. On top of all that he is very down to earth and relatable. 100% recommend eastside kids dentistry.
Experiencia positiva: Went here for 4 years and then got a second opinion on cavities and I didn’t actually have any. Nice and friendly but I’m concerned they’re drill’n for dollars.
We value patient feedback and take it seriously. We aim to provide the best care, and always do our best to address any concerns. Please reach out to our office directly so we can discuss this matter further.
Experiencia fantástica: Over the years I have had several different dentist and been at Eastside for 8 years or so except for a short time away recently due to insurance changes. When I came back a few months ago the contrast to my recent short experience elsewhere was apparent and i was grateful to be back home. Im sure this is a common experience for many but from the moment of walking through that door I was reminded what a quality service platform consist of. Starting off with quality well trained employees in the front and back to the appropriate tech to effectively and efficiently serve my care. Maybe the most important thing though is the staff and leadership providing quality care and it shows in their knowledge, recommendations and attention to details. I am confident the care i get is the same they would provide to a loved one. Thank you Eastside!
Thank you Stephen ! Your kind and thoughtful words made us all smile
Experiencia fantástica: EFD is always great care and they really try to accommodate patient's crazy schedules. I popped a crown (from another dentist) on a Sunday night and Dr. C was able to put it back in Monday morning despite her already busy schedule. I certainly appreciate their effort to keep my mouth healthy and happy. Highly recommended!
Experiencia negativa: This review is for two different services I have had at the clinic. First, I highly recommend Sabina for tooth cleaning! Five stars all the way! She is gentle, professional, and a skilled hygienist! She is also the reason why I go back. As far as the dentist Dr. Sandhu who I saw...I would highly recommend to STAY AWAY if you don't want to be traumatized for life!!!! I went in for cavity filling. Huge needles were shoved in my face without being discreet! Not just one time but multiple times ! The whole ordeal continued with the fillings! I went home with a cut in my left upper lip! Can anyone tell me what type of cavity fillings was this dentist performing? I have prior experience with dental work but never have I had an experience like this!
Experiencia fantástica: I can't say enough good things about the staff and quality of care at Eastside Family Dentistry. I've been going there for years, and everyone I've recommended them to that have gone there also agree. It's a very calming and relaxing atmosphere, and they are very considerate of people who have had negative dental experiences in the past.
Experiencia fantástica: Absolutely splendid place and experience!! I was very nervous going in because it was my first experience in a new state after moving. I had a lot of worries and lots of anxiety. But I am oh so fortunate to know none of my worries came true. My technician, dentist, and hygienist were very through, helpful, and gentle with my teeth. The kind people at the front desk were very sweet and understanding when I needed to make calls too. :) I left extremely happy and am just about excited to come back tomorrow. Wonderful place, wonderful atmosphere, wonderful people! I'm very grateful for them and I look forward to staying healthy with their help! Thank you!!
Experiencia fantástica: Dr S is great, extremely professional and helpful. Very attentive of how I feel during visits and very helpful explanations when I ask questions. Fillings look extremely clean and professional as well
Very kind of you Joshua
Dr Sandhu & staff
Experiencia fantástica: I am a long-time patient because of the professional, high quality and personable care provided by Dr. Cristescu--and now Dr. Sandhu--and the wonderful staff of hygienists, assistants and the front office. A recent dental emergency was handled swiftly and graciously by all. I couldn't be more appreciative.
Thank you Susan
Dr C, Dr S & Staff :)
Experiencia fantástica: To start off, I have a fear of dentists from a horrible experience as a child. Then I found Dr C and her team. She and her entire staff are amazing! Their work is top notch! Always friendly, fun and so very caring. I cannot say enough positive things about Eastside Dental! Thank you all! I can say I enjoy visits to the dentist now! Update: Let me tell you about Kristi the fabulous hygienist that cleans my teeth. She is beyond amazing! Very caring, gentle and does the very best job! I actually look forward to going to see her! Always a positive outcome, all with smiles! ♥️
Experiencia fantástica: My family has seen Dr. C and Eastside Family Dentistry for the past seven years. From my very first appointment to my most recent cleaning, I have been so pleased and impressed with this clinic. I have had three different hygienists (my schedule doesn't always allow me to keep the same one) and all have been FANTASTIC. Dr. C. is always incredible too. Knowledgeable, caring, engaging, and fun is how I would describe this office -- the cultural is just awesome!
Thank you Carson family! We feel blessed you trust us with your oral health
Experiencia fantástica: I highly recommend Eastside Family Dentistry ! The team is very professional. I did my deep cleaning, maintenance cleaning, and filled my 10 teeth here. I am satisfied with everything! Very appreciate them to take care of my teeth ! Thank you for the team at Eastside Family Dentistry and thank you for Dr Sandhu.
Experiencia fantástica: Our family has been with Eastside for 11 years. Dr C has created a welcoming, friendly, safe environment that reflects in every staff member. From warm greetings at the front desk to singing songs with Kristi as she cleans my teeth, who would have thought going to the dentist could be so fun? We love Eastside!
Experiencia fantástica: We have been customers of Eastside Dentistry for nearly 25 years. We have consistently had phenomenal service, knowledgeable dentists and fantastic hygienists. We have nothing but the highest recommendation for them!
Thank you Sara! It's families like yours that make our days brighter
we appreciate you taking the time to write a review
Dr C & the amazing ladies at Eastside family dentistry
Experiencia fantástica: I hate dentists. I’m an assault survivor and dentists are my terrifying trigger. They are all women! All kind! They understand that I am scared and help. I can’t recommend them all enough! Like family! So gentle!!!
Experiencia fantástica: The team at Eastside Dental is absolutely top notch. They truly go above and beyond to ensure you are comfortable & communicate very well. Would highly recommend them.
Experiencia fantástica: Dr. Cristescu provides the level of care every patient deserves. I greatly value my dental health and have had difficulties finding a knowledgeable and reliable dentist in the past. I no longer have this concern because this practice has met all of my expectations. I feel heard, respected, and cared for. The staff are kind, professional, and work really well with the dentist. If you are looking for a practice, I highly recommend this one!
Experiencia fantástica: An incredibly well run office with very pleasant and professional staff. They have helped me keep my teeth in good shape -and help me work with my insurance and are always very transparent about costs.
Experiencia fantástica: I cannot recommend Eastside family dentistry highly enough! Dr. Cristescu and her staff have always put me at ease and provided the highest quality of care, with minimal wait times and painless procedures. They always go above and beyond and the office environment truly feels like a family. I am always impressed by Dr C’s poise and professionalism and as a med student I hope to one day provide my patients the same standard of care I’ve grown up experiencing at EFD.
Experiencia negativa: TLDR: Will upsell you on invasive dental care and at least n=1, will kill your tooth in the process. Moved from out of state last fall and was looking for a new dentist. On new patient exam was informed I needed a crown on a tooth that was asymptomatic. Was unsure but given wait times for 2nd opinions ultimately elected to go forward - EFD has only 5 star reviews. Two other members of my house also had 1st time appointments during this process - both were told they needed crowns as well for asymptomatic teeth. Amazing that all 3 of us all needed an invasive an expensive procedure. Unfortunately, I'd already had a temporary placed by the time of the 3rd family members visit, so I finished the procedure with them. While the temporary was on I had mild to moderate sensitivity which was discussed when getting the permanent placed and told that was expected. Since getting the permanent on, I can only eat on one side of my mouth and can't eat or drink hot or cold products without marked discomfort. I have visible gum recession that wasn't there prior to the start of this endeavor and the exposed tooth is discolored. So either the dentist failed to recognize root/advanced disease in a tooth that had no patient recognized clinical signs or she caused damage during an up-sale of dental care. Either case is not someone I'd trust to correct the problem. Would strongly recommend at least a 2nd opinion before trusting her for anything other than routine care. Additionally, cold/impersonal communication during exam and treated her staff poorly during procedure which just made the whole experience all the more uncomfortable.
We strive to provide the absolute highest level of patient care and expect all of our valued patients to have a positive experience in our office. If we fall short of those expectations, we ask our patients to contact us immediately so that we can address the area of concern and use it as a learning opportunity for our continued improvement. We thank you for taking the time to provide feedback. Please contact us at your convenience.
Experiencia fantástica: Excellent work on both the cleaning and the detailed repair of a tooth. The team really went above and beyond to make sure it was perfect! Great job!
Experiencia fantástica: Dr C and her staff have been great. I showed up to Issaquah 5 years ago in my moving truck new to the area with a shattered rear molar on a Friday and Dr C was the only Dentist in Issaquah that we called that was willing to open up her busy schedule to reconstruct my shattered tooth with an exposed root on a Friday between her other clients. She did such a phenomenal job we established care with her and haven’t looked back. In fact most of my staff see her and I recommend her office to any client that asks and even some that don’t.
Experiencia fantástica: Dr. Cristescu and her team are excellent. They use the most modern tools and techniques and in all of my visits I have been treated professionally and comfortably. Highly recommended.
Experiencia negativa: Asked them to not do the routine dental X-rays on my daughter’s mouth- but only what was necessary to fix a painful tooth. Learned they took a full series of X-rays when I received the bill. When I talked to them in a follow-up call- they informed me I needed to sign paperwork making this request- yearly. Than they agreed to see her because the tooth was still causing her problems- and SAID they wouldn’t do X-rays for this visit and I didn’t need to sign anything. Recognizing that I had already trusted their word before- decided to find another dentist.
We apologize for any misunderstanding or miscommunication. We always appreciate patient feedback and utilize it as a learning opportunity for our team. In order to provide the highest quality care for our patients, it is our office policy for patients to have an exam and x-rays every 12 months. Please feel free to contact our office directly if you would like to have a more extensive conversation about your experience. Thank you.
In Kindness
Dr Cristescu & Staff
Experiencia fantástica: I have reviewed this excellent practice before and am still just as satisfied. Everyone is so friendly and warm while also being professional and proficient. They make going to the dentist a pleasant experience.
Experiencia fantástica: I received respectful, knowledgeable, and compassionate care from skilled practitioners at every stage in my treatment. I am so appreciative of the way they communicated, with amazing digital photos and clear explanations of diagnoses and treatment options. If you are anxious about going to the dentist, I recommend this practice 100%.
Experiencia negativa: Have to be honest - I’m not sure how this place has so many 5 star reviews… It’s hard to connect to the front desk for scheduling. I’ve currently been waiting 2 full days for a call back. I had a previous scheduling issue where I received an appointment reminder for my husband’s exam and I showed up thinking it was my exam (our appointments were scheduled within several days of each other). When I arrived, my husband and I were able to switch appointments so that I was seen that day and my husband would take my exam appointment several days later. I told the front desk to please make sure to contact my husband directly about his appointments - not me. They confirmed they had his contact info and apologized. However, after my appointment, the dentist personally called me begging for my husband to show up to his appointment the next day (I guess he hadn’t confirmed the appointment yet). She also told me she’d have to send staff home if he didn’t show up. Super strange, super unprofessional.
I’m so sorry to hear that Emily! I’m sure it is a miscommunication. I am having Tanya reach out to you right now
Sincerely, Dr Cristescu
Experiencia fantástica: *Another great visit*. !!! Thank you Kristi !!! As usual I did not experience any pain at all and I'm *really really really sensitive to dental pain!* For example, I have my teeth cleaned with 2 appts, one day for the left side and one day for the right side, on both days I have nitrous and Novocain (yes, my wife is less than impressed with my dental visit braveness...). For all my visits Dr. Cristescu and her entire team do a great job of keeping me comfortable and pain free. They are very professional, friendly, and caring people, highly recommended!
Experiencia fantástica: My experience with the dentists and staff of ESD covers all of the actions between EFD and the 3 of us in my family. It has been very nice working with each of the members of EFD as we've been a little lax through COVID and have finally been catching up with our dental needs this year. From myself, my daughter, and my wife we have really appreciated the care and concern for us provided by EFD and will continue to use EFD for our dental services. And talk about gentle care. Today I fell asleep in the chair while they worked on my teeth!
Thank you for being our patient! We will do our very best to take care of you and your family
Dr Cristescu, Dr Sandhu and staff
Experiencia fantástica: Perfect place for anyone who has anxiety associated with going to the dentist. I have had nothing but excellent service from every single employee and doctor.
Thank you for your kind words Alicia
Experiencia fantástica: They were the most personable people I have been too. I loved the dental assistant, she shared her life experiences with me to ease me through the dental visit that I always am so excited to go to, not. Lol. Love this office. Keep up the good work.
Thank you for taking the time to share your experience. Vio is amazing at putting patients at ease
Welcome to our family!
Experiencia fantástica: Dr. C gave my 15 year old daughter a Maryland Bridge in time for Christmas. It has been absolutely life changing for her. Ultimately, this prevents us from needing expensive implant surgery for her and can delay it until she is an adult. Plus, a teenager needs to have excellent looking teeth! Her teeth look amazing. Dr. C is a miracle worker. Our orthodontist referred us to her when she knew that the implant surgery would be complicated. I'm so incredibly grateful we found her!
Experiencia fantástica: After having a semi traumatic experience in my early twenties at a dentist. I hadn’t received so much as an annual cleaning for about 8 years. I was terrified to go and find out what damage had been done in the years that passed and what judgement awaited me. From my first call to my most recent crown replacement I can say hands down I’m so glad I chose to call eastside family dentistry. The receptionist was absolutely lovely and so reassuring that there would be no judgement over my lack of regular check ups. I’ve been so impressed with every hygienist that I’ve encountered with their positive attitude and kind words of support whenever I’m feeling apprehensive. The positive energy in this office is absolutely impeccable. The level of respect, care and patience from the team at this office is something I have been consistently impressed by and although I’ll be moving about an hour away I’ll be continuing to go here.
Experiencia fantástica: Hands down the BEST Dental cleaning EVER by hygienist: Kristie! This office is sooo welcoming that you feel like you are part of their family from the minute you step in the door until you step out. The equipment used is up to date and easy on the patient. I love Dr Cristescu’s approach: “ let’s get you taken care of and you will be so happy.” A real positive “Let’s do this” attitude that gets the work done. Love the fact that they give estimates of work to be done in future. I would highly recommend going to this dental practice!
Experiencia fantástica: Dr. Cristescu and everyone at Eastside Family Dentistry are exceptional professionals that perform above and beyond the standard. As to the quality of their work, it is excellent and I am one to know as I have had a myriad of issues with my teeth due to my background. They took their time to get good images, get my teeth good and clean, and set up a care and treatment plan to keep my teeth in excellent shape. With great enthusiasm, I recommend Eastside Family Dentistry to any and all that ask my opinion on where they should go to find a dentist in Issaquah.
Experiencia fantástica: I have a lot of anxiety around visiting the dentist, but everyone here has done an amazing job working with me through it. Vio is hands down the best at what she does and I would highly recommend her and this office.
Deja tu opinión sobre Eastside Family Dentistry:
Eastside Family Dentistry aparece en los siguientes listados:
Otros dentistas que podrían interesarte
Eastside Modern Dentistry
Factoria Family Dentistry
Snoqualmie Falls Dental
Brilliant Smiles Bellevue
Artisan Dental Bellevue
Everyone By One
Spektor Dental
Añade tu empresa a nuestro directorio de forma gratuita
Si tienes una clínica dental y quieres aparecer en nuestra guía, envíanos la información de tu empresa y podrás aparecer de forma totalmente gratuita.