Stonecreek Dental
¡Bienvenido a Stonecreek Dental Care, el destino ideal para la atención dental en Xenia, Ohio! Nuestro equipo de dentistas altamente calificados y personal compasivo está dedicado a brindarle a usted y a su familia la atención dental que merecen. Ofrecemos una amplia gama de servicios dentales, desde odontología general hasta tratamientos de ortodoncia y odontología familiar, asegurando que todos los miembros de su familia, desde los más pequeños hasta los adultos, reciban el mejor cuidado.
Creemos que la calidad no debe ser inaccesible, por lo que ofrecemos una atractiva promoción para nuevos pacientes: un examen completo, limpieza y radiografías por solo $149. La comodidad de nuestros pacientes es una prioridad y, por ello, nuestras instalaciones están diseñadas para ser acogedoras y no clínicas.
En Stonecreek Dental Care, utilizamos tecnología de vanguardia, como rayos X digitales y escaner 3D, para garantizar un diagnóstico preciso y tratamientos efectivos. También ofrecemos opciones de sedación para que usted nunca sienta ansiedad durante un procedimiento dental.
Descubra cómo Stonecreek Dental Care puede ayudarlo a lograr una sonrisa saludable y hermosa. ¡Contáctenos hoy para agendar su cita!
Horario de apertura
- Domingo: (closed)
- Lunes: 8h-15h
- Martes: 8h-16h
- Miércoles: 8h-16h
- Jueves: 8h-16h
- Viernes: 8h-15h
- Sábado: (closed)
Fotos de Stonecreek Dental
Stonecreek Dental: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,6 de 5 sobre 323 opiniones
Experiencia fantástica: I've been going there recently and I'm so glad I did. Staff is so kind and excellent at their jobs. The dentist is kind and caring, they know I work so they schedule me for 7:00 a.m. I highly recommend them for all dental issues.
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Experiencia fantástica: They handled my care very well and had no difficulty with the procedures and they were extremely friendly
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Experiencia fantástica: Yes, they were very nice, made me feel comfortable. Explained everything to a Tee. They were so funny. I'll never want to go to another Dentist Besides them. & The staff were just as nice and caring For. Thank You for everything Ioan Cioca
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Experiencia fantástica: Calm and collective approach.
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Experiencia positiva: Appreciate learning the information I know now about my dental health, but overall I felt the appointment was a waste. I was told about several issues that need to be addressed, yet my next appointment isn't until October. That was frustrating. When the hygienist asked how often I floss, I honestly told him that I hadn't been consistent but had recently started again. His response came across as shady. I also explained that maintaining my oral care had been more challenging due to postpartum recovery, but I didn't feel that was taken into consideration. Overall, I left with a lot of information about my teeth, but nothing was actually done—not even a cleaning. Because of that experience, I'll probably be looking for another dentist.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: Staff was great and understanding.
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Experiencia fantástica: I am happy with the service I received today
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Experiencia fantástica: I am usually terrified of dentist, but this dentist is really calming. The staff. Is friendly and efficient.
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Experiencia fantástica: Absolutely LOVE this dental office! Everyone is so kind, understanding and they really listen to you! I have been wronged in the past at other dental offices but I definitely highly recommend this office! Everyone there is on their toes and ready to make you smile again!! 20/10 !!
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Experiencia positiva: I was under the impression that today was to treat my gum and not a standard cleaning. Am not sure what the hygiene lady did to my gum. It is not really good practice to devise cleaning into two sides since the one cleaned becomes again not clean You should do cleaning at one appointment such make both sides the same and also one side may have a few teeth than the other I guess all the dentist of the world always do cleaning in one shot! My concern was I was told it is not cleaning it was Gum treatment. But it was not only a regular cleaning
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: I had a great experience at Stonecreek Dental Care Xenia. Dr. Barkley sat down and explained my treatment in detail and addressed any question I had. I’ve never experienced a dentist with such compassion. I highly recommend this office!
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Experiencia fantástica: Great service really puts effort in to correct all of your dental problems!!
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Experiencia fantástica: amazing all together
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Experiencia fantástica: The entire staff at Stonecreek Dental went out of their way to solve an insurance issue in a timely manner. The experience was positive from start to finish of the dental procedure.
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Experiencia negativa: Three tries and the partial isn’t even close to being right. Very discouraging!! $2,500 covered by insurance but nothing to show for it.
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia fantástica: They did a good job and it was fast.
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Experiencia fantástica: It was a very pleasant experience. Very kind and an amazing team of people who care about the patients concerns and conditions of the work needed. Super satisfied
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Experiencia fantástica: I had a new patient appointment today. The staff was very friendly. The dentist was professional and kind. Tammy was friendly and explained what she was doing as she went along.Great experience!
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Experiencia fantástica: I love stone creek dental they are the best dentist ever better than my old dentist and he is very soft spoken n he tells you what they are doing to your mouth and they work with people who have special needs like myself so again thank you dr Barkley and i sure hate it that your leaving u will be missed especially by me because you have been nothing than a blessing to me n my family and i think you were sent to me by God so again thank u dr Barkley and staff. Thanks again Christina Banks
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Experiencia fantástica: Kind and professional!! My 6 mo. deep cleaning with Felachia ! sp She was gentle and kind!! So professional !!!!!!! Jacque
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Experiencia negativa: Place is a joke! They will lie to you over the phone about what you’re having done. Have you sit for almost an hour to get back, just to find out you’re not getting what was previously discussed done. This place tried to start dental work before they even had a full set of X-rays! Money hungry and staff could care less about your time. The office manager/scheduling coordinator is pathetic and will laugh at you while you voice your concerns. I asked for corporates phone number & she gave me scheduling lol! Watch your bills and dispute with insurance. Quit scheduling people if you can’t meet their needs! Who starts any dental work without X-rays.. The receptionist adeja will lie to you after you confirm multiple times, what’s going to happen at your visit, & it’s the exact opposite!!! Save your time or have it wasted by stonecreek!!!!
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: Very friendly staff excellent work would recommend
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Experiencia fantástica: I love the quick friendly staff, and most importantly, the precise professionalism of the dentist himself
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Experiencia positiva: My appointment went well.
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Experiencia fantástica: Dr. Barkley is so patient, he has helped me accomplish my dental goals. He goes over and beyond for his clients, will be sure you get the best care and is the sweetest. I appreciate him so much. Thank you
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Experiencia fantástica: I have a terrible fear that dentist, so I have never had a dentist truly listen to me, especially when it comes to numbing, but the staff is absolutely amazing and they were able to numb me and listen to me and get the procedure done perfectly. I will be going back here every single time 10 out of 10.
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Experiencia fantástica: Every experience with dr Barkley has but nothing short of amazing . The treatment I received is amazing thoughtful and caring . Recently got 14 teeth pulled and then got another tooth pulled today and the staff is super compassionate caring and thoughtful always checking to see if I’m okay talking me through my panic attacks and reassurance that I’m doing well love this place and the staff
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Experiencia fantástica: Absolutely love the team here! They are all so friendly and caring. They are all wonderful! We love Dr. Barkley!
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Experiencia fantástica: Absolutely love this office. My first impression wasn't so good, but I believe they had some last minute sick call offs that day so I won't hold them on that one. I have the absolute worst dental anxiety, and my exam and procedure (extractions) were met with the kindness and patience, they made sure I was comfortable, understood everything clearly, and talked to me gently with praise and reassurance during the high anxiety moments. Check in is very easy, if you are a bit tech savvy. I will keep going back!
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Experiencia negativa: Both are nice to me nice job
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Experiencia fantástica: Great Doctor and excellent staff very nice people that do great work!!!! I highly recommend Stone Creek dental in Xenia
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Experiencia fantástica: Very friendly and Professional!
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Experiencia fantástica: Smooth appointment and efficient
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Experiencia fantástica: I don’t hate going to the dentist! Thanks to everyone, especially Hannah!
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Experiencia fantástica: The communication and kindness s of the staff was exceptional.
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Experiencia fantástica: I would recommend to family and friends. Xenia location. They did my root canal, it was pleasant and painless. Dr. Barkley was fanominal. Thank you Stonecreek Dental!
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Experiencia fantástica: Need a good dentist? Try Stonecreek Dental in Xenia by the hospital. Thorough, gentle, compassionate care for all your dental needs.
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Experiencia fantástica: Understanding and helpful. Communicated with us every step of the way and they did not make the appointment unnecessarily long.
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Experiencia negativa: Took my teenage kids here as they could no longer go to the pediatric dentist they seen. After one visit I have lost all faith in this place and will again find another office for my children. While cleaning my daughter’s teeth the hygienist said my daughter had gingivitis, when my daughter asked what that was I told her it was a disease in her gums. The hygienist then laughed at me and said she’s never heard it referred to as a disease….. now growing up that was all over the commercials for mouthwash so I pull out my phone and look it up. It in fact is considered a disease. If the hygienist doesn’t know what she’s talking about I doubt anyone in that office knows what their job is. From check in to the end of the appointment there were so many small things I was uneasy about. The hygienist who obviously did not graduate top of her class ( let’s hope she graduated at all) really pushed me into finding a new place.
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia positiva: Whatever you DO, COMFIRM APPOINTMENT 48 HOURS IN ADVANCE. Trust me I had to learn the hard way.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia negativa: I want to preface this by saying the staff at the Xenia office is wonderful and has always treated me with respect and care, but I have an issue with Stonecreek Dental as a practice. I've been going to this clinic for...I think well over a decade now, although the place wasn't always Stonecreek Dental, but a family-owned dental place. When the dentist retired, Stonecreek purchased and moved into the building. Every year, the place seems to be going downhill and the practice as a whole seems to focus more on overbooking and recommending expensive treatment plans for profit. Several times, I've been told I am close to having gum disease, although I have taken all of their recommendations, including using a PerioTray, brushing my teeth twice a day with an electric toothbrush, using a water flosser twice a day, using string floss once a day, and using antiseptic mouthwash twice a day. Like, what else more can I do? I had been toying with the idea of switching clinics for a while now, but today really sold me on the idea of switching. My original appointment was two weeks ago, I was told that the hygienist no longer works at the clinic and they needed to reschedule. I rescheduled for today in the morning. I left at my usual time, and didn't realize how bad traffic and construction were going to be, causing me to be 10 minutes late. This was obviously my fault, but it still sucked to have driven all the way from West Carrollton to Xenia only to have my appointment cancelled, be forced to drive back, and work overtime at work to make up for the time I spent driving. Again, if I had just made the switch to a closer clinic after I moved to West Carrollton, this really could've been avoided. On top of that, they continually overbook. Because the original building housed a small, family-owned dental clinic, the parking lot is still fairly small and can only accommodate around 7 cars. As I was leaving my appointment, I sat down in the car getting ready to leave, only to be yelled at by a guy in the handicapped parking spot telling me that I was taking up the last spot, as if I had just pulled up into a random parking lot to just chill and was not a patient there, and as if I was the only car in the parking lot in the way, when in fact, there were several other cars in non-handicapped spots. I told him I did not design the parking lot and that I was leaving, but whoever you are, I hope you have the day you deserve. I thought, hmm now is the time to try to switch to the practice in Centerville, only to be told that they do not accept my insurance, even though the office in Xenia does, which is honestly just a perfect representation of how stupid the American healthcare system is. And to Stonecreek, stop it with these super gross for-profit practices. With all the turnover and the fact that I've been seen by four different dentists since I've been a patient really shows that the overall environment just isn't good, not just at the Xenia location, but likely at all Stonecreek locations.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: The staff from the front desk, to the dental assistants, hygienist, and the doctor are all AMAZING!!! I felt so comfortable with everyone! I have a fear of dentist, due to a prior wreck right after seeing a dentist 3 years ago. So everyone took time with me, reassured me, and helped me! They are all the Best! Highly recommend!!
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Experiencia fantástica: I always have a positive experience at Stonecreek Dental. Staff is always friendly and professional.
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Experiencia fantástica: I went there today with concerns for cavities and was able to get them filled today the people are amazing Tammy was excellent she did the fillings and she was very polite and very respectful and very good at her job all the people that work here were very knowledgeable and on top of things very courteous and professional and this is my new dentist I'm so thankful I found them.
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Experiencia fantástica: Stonecreek dental in Xenia is absolutely amazing you will not find a most caring dentist office staff is absolutely amazing they have helped me out so much actual went way out there way to get me dentures so quick I recommend you go there and see for your self thank you Stonecreek dental ☺️
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Experiencia fantástica: I have never been treated better than I was at the Stonecreek office in Xenia. I have severe dental anxiety because of negative past experiences. Well, there’s a young man named Christopher who talked so calmly and professionally that I nearly forgot I was nervous. Even the front desk ladies were super kind (and one of them doesn’t forget anything lol.) I never felt judged or like I was just a number. I felt like a person who was cared about. Thank you to all of you at Stonecreek
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Experiencia fantástica: The non-judgmental care, the calmness of the staff and dentist, just an overall phenomenal experience
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Experiencia negativa: When I first started going here many years ago. I had a wonderful, personal, professional experience. Over the past year it has gone down hill horribly. I let it go on because at first it sound like they were having staffing issues where my appointment continued to be cancelled. However, my last appointment I had was today. I went and was having trouble with their touch screen check in process. The front desk lady was so rude. Would not let me know talk, instructing me to the touchscreen (that I had already been using and was not working). But then once she released this, informed me my appointment had been cancelled because I had not confirm. I showed her my conformation text and email but she let me know that was not her problem and could not help me. Never going here again.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia negativa: Was told I would get a cleaning because the technician was in. Took x rays, gum test, ans pictures of the teeth. Told I had multiple cavities (multi where I already had fillings). Was also told out of pocket I would only pay $99 but was charged $150 and did not receive a cleaning. Would not recommend this place and feel like they tried to scare me and then quoted me over $3000 to fix my mouth. Was there for 2 hrs and they screwed up the gum test which caused them to have to repeat the very uncomfortable test .multiple times. Went to another dentist and they disagreed with the treatment plan. Also they charged my insurance without my consent.
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia fantástica: Over all interaction with everyone, very comfortable setting.
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Experiencia negativa: I had a very disappointing experience at this office on 9/4. I scheduled my appointment on 9/2 and provided my new insurance information in advance. When I arrived 15 minutes early, I completed the required paperwork but was informed that they could not locate my insurance. I asked them to try again, as I had only recently purchased the policy and had successfully registered it online that same morning. After waiting for 45 minutes, I was told again that they could not verify my insurance and that I would need to reschedule. During this time, I watched patients who arrived well after me be seen before I was, which only added to the frustration of the situation. I initially considered paying out of pocket and pursuing reimbursement directly with my insurance company, but the lack of empathy from the front desk staff and the long wait led me to decline and seek care elsewhere. What was most frustrating was that no one attempted to call the insurance company to resolve the issue, which I was later able to do myself. Even the insurance representative could not understand why the office was unable to verify my coverage. The dismissive and defensive attitude of the front desk staff made an already stressful situation worse. I have been a patient here in the past and once appreciated the atmosphere, but it has noticeably changed. Based on this experience, I would no longer recommend this office. A little patience and empathy from staff would have made a significant difference.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia negativa: I’ll give this place a 2nd chance but I’m a new patient and scheduled a cleaning 2 weeks ago and I come in today to be seen and they canceled my appointment for non confirmation and won’t see me for another 3 weeks. I could see if I made my appointment 6 months ago but I made it 2 weeks ago and took the earliest slot why do you need confirmation a couple days later? Doesn’t make sense to me I am a busy person and I got a couple texts with a link to complete paperwork or I will need to arrive early but the link was broken so this is just a little very frustrating
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia negativa: I was there for 90 minutes and they were only able to accomplish xrays, the gum measurements and an exam which should normally take 45 minutes at most. The main reason I went was for a cleaning and we had to schedule a second date to be able to do that meaning I have to take off more time from work. Getting the xrays done was so painful that I haven't been able to chew without pain today. I have never had xrays be painful due to the technician jamming the thing into my mouth. I hope this second appointment goes better or I will be looking elsewhere.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia negativa: Pain wasn't manageable turned out I had an infection. The antibiotic he prescribed hasn't worked, causing blisters. They are closed on weekends so I had to wait till Monday. lady at the front desk was very dismissive telling me its normal to be in pain since I need a route canal. I doubt she even told the doctor what's going on. My bottom left jaw is swollen, tender and the pain is not managed. When I tried to call again I was ignored, I left a message, no surprise when they didn't call me back.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia negativa: Personally, I had an incredibly frustrating experience with this office, even after giving them a second chance. I broke a crown after recently relocating to the area and decided to take the opportunity to find a good long-term dental office; I found Stonecreek Dental via my insurer's website. I was able to make an emergency appointment online, but when I arrived for my appointment several days later was told that it had been canceled due to non-confirmation. I asked what method they had tried so that I could make sure they had my correct contact information and was told that they in fact, didn’t try to confirm, but just canceled the appointment without notification. I then made an appointment for several weeks later and provided my insurance information. It was at that appointment I was informed that the dentist my appointment was with was not in-network. That may be my mistake - although I didn’t select the dentist - but in my experience, insurance has always covered all providers in a single practice so I didn’t think to ask. If different providers accept different insurers in the same office, I would expect that to be a major consideration when booking appointments on behalf of patients. I wasted weeks trying to address a significant dental problem and received very little help or service from the administrative staff. The dentists may be wonderful - I wouldn’t know - but the experience has been painful enough to avoid this practice from here on out.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia fantástica: The EFDA Tammy ROCKED! Made me feel a lot better about my upcoming procedure and was overall best experience I could have had!
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Experiencia negativa: Our appt was at 11. We arrived at 1043 for registration. Front desk said they needed time to verify our insurance. We sat for over an hour and a half waiting on this to be done. Finally I asked what the issue was. She had been putting in the numbers wrong. It took her five minutes with the correct one after I asked.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia negativa: Awful customer service at front desk. Miss the old Dentist Dr. Soder and team. The girl at the front for check in was so rude when I asked question about the charges. I have Delta dental and have never been charged or even treated the way they did us today. Not coming back. Over priced and rude as can be. Say I got a special clean that's why I had to pay so much but the cleaning was only 15 mins long. I feel this was a scam this time around. Not going back. Looking for a new place and an honest place.
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia negativa: Conflicting information from first visit to next, spent 20 minutes listening to sales pitch for a tootbrush and peroxide treatment after cleaning, cleaned the right side of my teeth when I was told it would be either upper or lower(stated on paperwork from previous visit) Will be looking for another dentist
Thank you so much for your review. We are committed to providing best-in-class care for our patients, and always want to make sure we address concerns and take the appropriate steps to make things right! Please call us at 833-429-0597.
Experiencia fantástica: I was very happy with your office. Everyone is so kind. And the pain was very small. I'm so happy my wife found ya. Thank you Robert Shotts
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Experiencia negativa: Took over 2 1/2 hours because they reported to be understaffed, could not get logged onto their computers, trying to go back and forth between several patients. A real bad experience, also lack of professionalism and friendliness.
We pride ourselves on providing exceptional care and ensuring our patients are treated like family. We listen to all feedback, and we always strive to do better. We encourage you to call us directly at 833-429-0597.
Experiencia fantástica: Always a nice friendly atmosphere. First time at Stonecreek. I would recommend my friends and other family members.
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Experiencia negativa: No dentist. Dental hygienist cut my daughter's cheek outside of her mouth.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: The staff and dentist were top notch. Caring concerning very kind! I'm so glad I came here!
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Experiencia fantástica: I've only been a client with them for a few weeks but I have felt nothing but kindness from them. My first appointment was with a dentist whom is no longer there. The male dentist now is good. He's quick, efficient and seems knowledgeable. Brooke is absolutely amazing, she's kind, takes her time and makes sure that you are doing okay the whole time. I totally appreciate her! Adaisha (I'm so sorry if that's spelled wrong!) is fantastic as well. She always answers the phone when I have a quick question, she's also amazing at figuring out exactly what I need as far as getting the most of my dentist visits/insurance claims. After my most recent visit, Paige was extremely helpful as well! She really broke down the costs for me, and got me in for my next cleaning. She's sweet! Based on my last dentist (comfort dental Xenia) they are 1000x better already.
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Experiencia positiva: So far so good. Nothing to complain about. Will be getting my first porcelain crown next week. Doctor and staff has been very friendly and throughly explain what is going on.
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Experiencia negativa: Please beware!!! This place is a mess. I unfortunately followed through with getting a crown for my implant. And its been awful. Crown is now lose and has shifted. The new dentist has all ready left since having it done 3 weeks ago and whatever dentist there now "wont touch it" I was told. Used to be a great place I dont know what has happened.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia negativa: Unfortunately this place will only care about your money, their work quality is very bad and you will end up going back and pay more, which that’s their plan. I had to go out of state to get my tooth done again. Their prices are very high, I redid mine after they messed it up for over half the price.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: Stonecreek dental is professional, provides high-quality services, is compassionate, quick, and efficient. The dentist at the Xenia office is amazing. She is thorough and kind.
Experiencia positiva: I used to look forward to dental appointments, but after this appointment with the new team, I am wanting to find a new location. My old hygienist used to be friendly and gentle understanding that with my medical conditions I had a potential for significant bleeding. The lady I had yesterday was very rough and rushed. She did not understand my medical history and blamed it on not flossing well. She told me just bear it and hang in there while she continued to cause hurt and bleeding. Additionally I was not even taken back until 35 minutes past my appointment time.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia negativa: I have been a patient at the Xenia office since they took over for Dr. Marshall. I have had no problems until the current Dr. replaced the original one. My first experience was for a filling and I waited over an hour till the Dr. was able to see me, I asked her how long it would take and she said about an hour and a half. I was not able to stay that long so I had to reschedule. She did say that the hygienist called in, so she had to do cleanings and procedures. It would have been nice to be told ahead of time how long they were behind schedule. When I returned for my filling the office was so unorganized, only one assistant really knew what she was doing, the Dr. had her finish up with me while she attended to another patient, then the assistant had to leave to pick up her daughter; so I had to wait longer for the Dr. to finish. Today I went in, due to significant pain in the tooth that had been filled. The waiting room was full, the poor girl at the front desk, Brooke, who is a dental assistant, had to work the front since all of the office staff had quit without notice. Brooke, was doing a great job , but had not been trained. My appointment was for 3:30, I was still waiting at 4:30. Brooke, kept apologizing and trying to get an update on how long it would be. If I hadn't been in pain I would have left. I could hear that the Dr. decided to put a filling in for the patient before me, and as I waited I wondered why she didn't get me in to at least ck my tooth. The patient before me finally came out and I was still left waiting. Brooke, at the desk, was so embarrassed for me that she quickly cleared an exam room. The assistant took an xray, no apologies for my wait, the Dr. came in, no apologies, she examined the tooth and told me I needed a root canal and crown for the tooth she had filled a few weeks earlier. The exam took about 10 minutes, of which I waited 1 and a half hours for. I was in my car around 5:05. Needless to say I will be looking for a new Dentist. The only reason I gave one star is for Brooke, she definitely deserves a raise.
Experiencia fantástica: The dentist and assistants are very sweet and understanding to anyone who may feel a little bit nervous about the state of their teeth, they made sure to explain everything to a T and answered any questions I had. I highly recommend this dental office!!
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: Great staff.Service was great.I didn't have wait to long.
Thank you for your feedback!
Experiencia negativa: I tried to make an appointment at the location in centerville because I don’t have a car and I could walk there, but they told me the only available appointment was in Xenia. I was told my appointment was for a cleaning, which I needed before I moved out of state and lost my insurance, but after a $34 Uber, I was told I couldn’t have a cleaning and they had to do x-rays first. They said “the call center messes up sometimes”. I got three to agree to do the cleaning after the X-rays, which took about an hour and whatever she did really messed up the inside of my mouth. Like it actually cut me in multiple places. Then the dentist told me I would need a deeper cleaning, and couldn’t do it today. So I had the x-rays for no reason. They then gave me the listing of what my cleaning would cost even with my insurance, and for my entire mouth it was nearly $1600. Absolutely outrageous. I have been places that charged 200 for x-rays and cleaning *without* insurance. They also said my assessment had been completed by AI, which I did not agree to. The staff also continuously called me he and him even though I’m a woman, and even after I corrected them, and while the woman at the desk was very nice, the other woman there was extremely rude to me. I eventually left with no cleaning, and a really sore mouth. I called and left a message with a question about billing and still haven’t heard back. Absolutely the worst experience I’ve ever had at a dentist office and that is saying something.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: New Dentist, very friendly and professional. Office staff also friendly. Much better experience than previous visit. Will wait and see if it remains this way, if so I will give it a 10 out of 10.
We're so happy to hear your feedback. Thanks!
Experiencia fantástica: I went to Stone Creek for the first time on 6-12 at the Xenia location and Dr. Taylor was very nice the hygienist was very nice, in fact all the workers were very nice. I definitely would refer my friends and family to them.
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: I hadn't been to the dentist in a long time,the people at Stone Crest are very very knowledgeable and everyone cares about the patient's. And Dr. Nick is awesome.
We're so happy to hear your feedback. Thanks!
Experiencia positiva: My appointment was canceled due to their internet being down. I thought hygienist could just chart by paper when internet was down. So I probably won’t been seen for another six months.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: I am very glad I choose to get a second evaluation/opinion here. Nice group of professionals with friendly service.
We're so happy to hear your feedback. Thanks!
Experiencia fantástica: Everyone was very patient and explained things throughly for the next steps! I'm happy to have found them.
We're so happy to hear your feedback. Thanks!
Experiencia fantástica: Friendly, professional atmosphere. All procedures are explained Pryor to services, including the price. I couldn't ask for more.
We're so happy to hear your feedback. Thanks!
Experiencia negativa: 3 crowns + restoration. = $5,580. I could get implant dentures for 5k more.. not what I was quoted. Always something.
We want to make sure all of our patients are treated with the highest standard of care. Any and all feedback is taken very seriously. Please contact us directly at 833-429-0597. Thank you!
Experiencia fantástica: Staff is friendly and efficient. Alyssa is a great dental hygienist, she is a pro and provides thorough yet pain-free teeth-cleaning experience.
We're so happy to hear your feedback. Thanks!
Experiencia fantástica: Most of my wisdom teeth came out no problem, Dr soeder did a great job getting the stupid tooth out with as little pain as possible. He was very willing to stop when I need to and add more numbing
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: Stonecreek dental was a great experience! Everyone is friendly and ready to answer all your questions. Alyssa is fantastic!
Thank you for taking the time to share such wonderful feedback!
Experiencia positiva: Got me in next day for a broken tooth. Staff is really nice!
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: Everyone was very nice especially Alyssa( sp?). She was awesome!! Took time explaining things which was greatly appreciated!! I’ve had two visit recently to get crowns in. Dr & assistants worked hard to make sure they were perfect, even sent one back to have them do better job on it! Now they fit perfect! I also have bad neck & back and they all tried their best to make me comfortable! Which is appreciated!! Great job everyone!!
Thanks!
Experiencia fantástica: I have had several visits with the staff and Dr Soeder all encounters have been good . I would recommend Dr Soeder and staff . All of the staff treat you as family .
Thanks! We appreciate your support!
Experiencia fantástica: I was reluctant to go to the dentist. I had a long time relationship with my family dentist, but he retired. Finding a new dentist I feel comfortable with has been a daunting task. I found him today. His entire office employees were great. They answered every question I had. Dr. Soeder was excellent. He even explained what was happening to my teeth. He brought in a camera so I could see too. Very cool. This is my new dentist.
Thank you for taking the time to share such wonderful feedback!
Experiencia positiva: I broke a tooth and they got me in the next day to x-ray and check out. Everyone was very nice and helpful. Amanda was a nice addition to the office,very professional and competent
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: I am very pleased with my experience at Stonecreek Dental. Dr. Soeder is very personable & explains the plan of care very well. The staff is friendly & helpful.
We're so happy to hear your feedback. Thanks!
Experiencia positiva: Now I have a close to 80.00 bill and no dental work done. Thought I had insurance for 1200 worth of dental work, but company does not bill the way I thought. Staff Amazing and Kind. I will return, but with plenty money in pocket. These insurance companies suck!!
Thank you for your feedback!
Experiencia positiva: The staff are very personable. They speak to you by name the office is very clean the service is excellent.
We're so happy to hear your feedback. Thanks!
Experiencia fantástica: It’s the people’s attitude that keeps me coming back. The entire staff seem to enjoy being there and that is rare nowadays. The service and expertise are top notch.
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: The staff members at Stonecreek Dental are SO pleasant! From the minute you walk in the door until the minute you walk out you feel welcomed and important. They are thorough and make sure you understand everything that is and/or will happen. Thank you for making a once terrifying experience calming for me!
Experiencia fantástica: Stonecreek dental has been good to me over the yrs. They are thorough in the work they do and dedicated to their patients.
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: The whole staff is so welcoming. They treat me like they have know me forever. The work they have done on my teeth after I was in a car accident has just been amazing
Thank you for taking the time to share such wonderful feedback!
Experiencia fantástica: I have visited three times now and each visit gets better. Friendly people, very helpful, courteous and explain every detail.
We're so happy to hear your feedback. Thanks!
Experiencia positiva: I find the same excellence of care after Dr. Lisa Marshall retired. Dr. Soeder was someone Dr. Marshall was happy to pass her baton on to. He’s very friendly, skilled and so are his staff, who seem to really like him. I can recommend him without hesitation. 4 stars instead of 5 because reaching a live person in their office by phone is rare, and I too have not received a call back on occasion.
Experiencia fantástica: Very professional and nice. Kept me well informed and explained everything including my out-of-pocket cost.
Thank you so much for taking the time to leave us a 5-star review, Ron! We're thrilled to hear that our team provided you with professional and informative service. We appreciate your business and look forward to serving you again in the future!
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