Aspen Dental - Marble Falls, TX

Experiencia fantástica: Everyone was extremely nice and informative!! Really pleasant experience all around

Experiencia negativa: DO NOT GO HERE!! THEY STEAL YOUR MONEY! LITERAL THIEFS. Find my wife's review Kaylyn Simons. We have been battling Aspen since my procedure. They screwed up my teeth!!! they were very disrespectful i asked for a refund for my screwed up dentures so I could go somewhere else. My payment was supposed to be $3,200 come to find out they charged me $5,000. I go to Aspen to get a refund for the dentures, the money they stole from me and they haven't even returned any money to me. I had 6 teeth pulled they charged me $400 for each tooth which is outrageous. I want my money back. Period.

Experiencia fantástica: Staff was amazing, Dr was very informative, listened to my concerns answered all my questions and did not try to press me to make a huge financial choice like other places I have been to. They respect what your goals and stance are on your care and don't try to up sell you! 10/10 recommend!

Experiencia fantástica: The experience was very delightful. I had waited too long to go to the dentist. They were so understanding they went through every single detail with me. I highly recommend Aspen dental in marble Falls. I just wish the government had more programs for seniors like me. I had no idea any kind of expense could be so high for something that has to be done soon For your quality of health and life

Experiencia fantástica: Great place and low cost! Very grateful.

Experiencia negativa: They have way to many hidden charges, that they send to you in a bill to your address after you pay them at the office, and when you go in for a simple cleaning, they try and get you to commit to a deep cleaning program that will cost you like 4 thousand or more. It's happen more than once to me, so I stopped going

Experiencia fantástica: It was awesome, Dr. Was great and his assistant was great. Thank Y'all.

Experiencia fantástica: Very courteous and professional staff and physician. I want to Thank Dr. Daniels assistant Drake. Very knowledgeable and Kind. Thank you, Doctor for always being so kind and compassionate

Experiencia fantástica: I had a really great experience here. Everyone was super nice, patient, and knew what they were doing. Especially Drake the x ray tech and the patient receptionist and the main dentist was super smart. They took the time to explain everything in a way that was easy to understand, like slowly, and circling back, I felt informed abt all the options. They also actually listened to my questions and concerns and feelings. You can tell they genuinely care about their patients. I left feeling a lot better and actually understood what was going on with my teeth. I’d definitely come back here anytime and would recommend this office to anyone looking for a dentist.

Experiencia fantástica: The employees were so sweet and helpful!

Experiencia fantástica: Superior rating of all your staff.

Experiencia fantástica: I called Aspen Dental after a lengthy stay in ICU as i strongly felt an onset of a low grade fever and my face hurting might be due to some bad teeth. They didn't hesitate getting my scheduled right away and took care of the problem as suspected. The entire staff Doctor included were wonderful in all their efforts to make me feel comfortable throughout the entire process. I would entrust my dental care to them again and highly recommend Aspen Dental to anyone in need.

Experiencia fantástica: Very very excited. Have 2 impacted wisdom teeth, living in a lower income right now. Went to several dentists with oral surgeons and they wanted atleast 400 just for the visit. I got to Aspen Dental and they did x rays and helped me get approval to pay off my surgery. 75 dollars for visit and scheduling oral surgery with anesthesia. Very reasonable payments and so ready to get these teeth removed. I can't be grateful enough that it didn't cost me every I have just to relieve the pain that is costing me from even eating solids foods. Thank you Jesus

Experiencia fantástica: First of all, I just wanna say that the staff is amazing. They want to help you. They’re not worried about what they can get out of your pocket. Warm welcome at the front and then excellent treatment in the back. Dr Castillo was quick without losing her quality! Let me tell you about Bobby! He is efficient and confident with a sense of humor. He was on point and the two make a great team. Thank you!

Experiencia fantástica: The entire staff made me veery comfortable and everyone was so friendly.

Experiencia fantástica: Everyone was great. I recommend them to anyone. They really do care about their patients!

Experiencia negativa: Went for a simple evaluation but was charged $290.00 which they said insurance did not cover. I was never told in advance there would be charges. They did not ask for payment when I left the office, but when I got home there was an email bill for 290.00 dollars. Seem almost like a scam to me

Experiencia fantástica: Made me feel so comfortable, answered all my questions. !

Experiencia fantástica: I was very pleased with Asoen Dental and their staff. I will definitely pass them on to my friends!

Experiencia fantástica: It was such a fantastic experience. If I could give it more stars, I would.

Experiencia fantástica: The staff was amazing helping me Fixing my problem with my broken tooth Couldn’t be more pleased and will defiantly go back

Experiencia negativa: I felt I was at a used car lot after my X-rays..never got the cleaning..they were running late..then they took me straight to the financial aid desk and told me my insurance wouldn't cover much of the bill ..but they had a couple of ways to finance my work needed.. Great I thought...until I left and googled average price of work I needed was HIGHLY over priced...they wanted 12k for something I can get done for 4k or maybe less at a nice family owned practice...I won't be going back..

Experiencia fantástica: Awesome service!! Got me in same day for an issue that needed immediate attention - very nice and accommodating staff - highly recommend!! (I am from out of town, so this was such a relief!!)

Experiencia negativa: Services not completed and a lengthy refund process

Experiencia positiva: Went in for tooth pulling. They done full examination X-rays ect. A little painful. Learned some on dentures with a real good look at teeth and explaination of condition of teeth. Then had to schedule tooth pulling 1 hour and 25 minutes later. Went back for pulling was scheduled to pull 2 teeth done deading and numbing. When come time for pulling was very very pain full. When I looked at teeth I seen why over half inch roots. Just glad it’s all over now.

Experiencia fantástica: The staff were very informative and I really like the AI base they use

Experiencia fantástica: Amazing place Doctors are very nice and helpful, they will do anything they can to help you out, whether it is financial or other I definitely will be back!

Experiencia fantástica: Came in for a new patient visit and was given the best treatment! Drake, Aubrey, and Kayla were so kind and so helpful! Dr. Castillo is groovy, I will absolutely be back!

Experiencia fantástica: Fantastic! All of the staff I interacted with were great! Super nice! I had 3 extractions in preparation for partial.

Experiencia fantástica: My name is Vernon Zuercher and I am using my wife's google account.... My visit today at Aspen Dental Marble Falls was with DRAKE. He is great - he helped readjust my upper & lower partials I received two weeks ago. He is very professional and knowledgeable in all that he does - he assisted me before to measure and prepare for my partials. He is amazing & I want everyone to know! Thank you

Experiencia fantástica: Staff is amazing, great experience!

Experiencia negativa: Went in for an initial cleaning which is covered by my insurance and to have two problem teeth checked out. After all the x-rays and looking at my teeth I was taken to the office for cost. No cleaning, nothing done. First thing I’m told is the cost of treatment is $33,000 and after insurance the balance would be $11,000 and how would I like to pay for that. I freaked out. I said I just want my teeth cleaned and the two others fixed. Ok, that total is $10k and $2k out of pocket. The cleaning which insurance covers would be $495 for half my mouth and I would have to come back to have the other side done for another $495. I told the lady she was crazy and walked out. That’s what I get for going to a corporate chain dental practice. I highly recommend looking elsewhere before going here.

Experiencia negativa: I called the 16th for an appointment on the 17th. CONSULTANT ONLY. I need 2 root canals. About 2 hours later, they call and say they over booked. Then they said 19th...then they changed it to the 25th. What a joke.

Experiencia fantástica: just wanted to say "thank you" to the staff at Aspen Dental in Marble Falls. Everyone was very friendly and professional. Had a pretty major procedure done and Drake and Dr. Daniel were great. They answered all my questions and explained everything they were about to do. Their work turned out great.

Experiencia fantástica: What a truly nice experience, a very welcoming staff, and I can't say enough nice things about the care I received from Dr. Daniel, Aaron, and the assistant whose name escapes me right now. A very efficient and well oiled machine! I highly recommend this practice for all your dental needs.

Experiencia fantástica: All aspects of my visit were excellent !!!

Experiencia fantástica: I had a great experience at Aspen Dental today. I went in with pretty significant tooth pain, and from the moment I walked in, the staff was kind, welcoming, and very helpful. They made a stressful situation feel much more manageable. After my X-rays, Dr. Daniel took the time to clearly explain what was going on and walked me through all of my options. I really appreciated that he discussed every possible solution and answered my questions without rushing. I also knew exactly what the procedure would cost before any work was started, which gave me peace of mind. Overall, the team was professional, transparent, and compassionate. If you’re dealing with dental pain and feeling anxious about it, I would definitely recommend giving Aspen Dental a call.

Experiencia fantástica: Staff is friendly and they work with you on what you want done.

Experiencia negativa: If I could give this business zero stars, I would. I am extremely frustrated with how this situation has been handled. In August 2024, I went in for a wisdom tooth extraction. During the procedure, Dr. Neeraj Nagella cracked the molar next to one of my impacted wisdom teeth, and that tooth had to be removed as well. At the time, I was told the office would replace the damaged tooth at no cost due to the circumstances. Also, Dr Nagella is no longer seeing patients at this office and relocated to San Antonio. It is now 2026, and I still have no resolution. On January 20, 2026, I went to the office in person to speak with management, but I was told management was unavailable and only to be informed that there are no notes in my file regarding the incident and no record that a request or ticket was ever submitted for approval of the replacement tooth. I followed up again today, one month later, for receptionist to take my name and send it to management so I can get a call back at this point that is unacceptable, I should have been transferred right away given the situation. The lack of communication is unacceptable. The office was quick to collect payment, but when it comes to addressing complications caused during surgery, there has been complete silence. Patients deserve accountability, transparency, and timely follow-up—none of which I have experienced here.

Experiencia negativa: “Dr” neeraj nagella was supposed to take out a wisdom tooth and by doing so, cracked the adjacent one and pulled out that one as well. After realizing his mistake, he opted to fix it at a different time but then ghosted us like a high school girl. He and the staff there failed to put it in the reports and send it up the chains even after they said they had done so. Be aware

Experiencia positiva: They are caring about you and answer your questions.

Experiencia fantástica: Aspen dental has a wonderful staff from receptionist to financing they always take care of my needs with great customer service skills and genuine care. Every hygienist has been lovely to work with and are always accommodating to my needs. The dentists I've seen have been fantastic and listened to what I was saying, not just what thwy were seeing. Great location and genuinely great people. I have my teeth back and in good health.

Experiencia fantástica: Very happy with my visit! Very nice and caring team! I was given choices on care and felt like no one was judging me!

Experiencia fantástica: I can't speak for every Aspen Dental, but I can certainly speak for Aspen Dental in Marble Falls, Texas. One thing to know about me before we get started: I'm always terrified to go to the dentist and especially this time because I knew before going in that I would need A LOT of work done, but as soon as you walk in the door I was greeted so nicely and professionally. No wait. My x-rays were taken then I spoke to the dentist about my needs. They went above and beyond to make certain at every visit I was comfortable. Mario, even bringing me a blanket at one point, so I just laid back in the comfy chair and watched TV while being relaxed and comfortable which is unusual at a dentist office in my experience. I did need financing, so the office manager, (again so sweet and professional) took her time and walked me through each step. I never felt rushed or pushed to make a decision, but I did, and I'm so happy I went with Aspen Dental in Marble Falls Tx. I couldn't be happier. The group at Aspen Dental in Marble Falls, TX are truly professionals and I'm beyond thankful to have made that decision. You hear horrific stories about some of these places, and again, I can't speak for them all, but this place is a winner. Everyone there you come in contact with makes you feel like family from the moment you walk in the door and with each and every visit I had. I truly can't speak highly enough about this place. Trust me, if you're on the fence just go. You won't be sorry. Update: I need to update my review. The dentist (both of them) they did a wonderful job. I also want to mention Aubry and Blake. So sweet, kind and understanding. I truly can't say enough great things about this place. They listen and care. Thank you Aspen Dental Marble Falls. My confidence is back.

Experiencia fantástica: Easy to make an appointment and friendly and helpful staff

Experiencia negativa: I made an appointment early for a tooth that had broken and was consistently jabbing my cheek and breaking the bottom back of my tongue. It happened on a Friday and I called early Monday morning. They told me to come in at 2pm which was great but when I got there and checked in with the receptionist, she said we can look at it for you for a second but whatever emergency work you need will have to be scheduled sometime at a later date. Sounded like money was their first priority. I had a fever, bleeding, constantly changing gauze out of my mouth but they did not have any care in the world. The manager, Mila, continuously told me that I have to get rescheduled whenever they could accommodate. I NEVER ONCE SAW A DENTIST, Mila just blew me out of there after talking to her twice, explaining my situation, but she couldn’t care less. I had no other alternative than to leave. I have another appointment tomorrow with a whole other dentist office but may need to go to the emergency room tonight since I have chills and fever. I can’t believe a medical office can have such a care less attitude for a first time patient. I’m appalled!

Experiencia fantástica: The dentist and the entire staff are truly wonderful. Everyone is so kind, understanding, and respectful, and it’s clear they genuinely care about their patients. Dental visits usually make me very anxious, but the gentleman assisting took extra time to apply a numbing agent before the lidocaine, which helped me feel calm right away. I’m very grateful for the thoughtfulness and attention to detail this practice shows. I’ve been a patient here for three years now, and I truly wouldn’t want to go anywhere else. They consistently provide excellent care.

Experiencia fantástica: Best dentistry in Marble Falls Very nice and professional, great dentist & oral surgeon. Highly recommended

Experiencia fantástica: I was able to get an appointment the same day I contacted them at Aspen with my emergency. The support staff were very friendly and helpful. I did not wait long. The doctor was very helpful and informative and made me feel like an old friend while we discussed my issue. The assistant was competent and gentle. I’m confident Aspen will be able to fix me up so I can smile again!

Experiencia fantástica: Everyone was super. Dr Andrew treated me like I was his mom, so I got super service.

Experiencia negativa: Just don’t recommend unfortunately, staff is very nice and the dentist is knowledgeable but not real helpful for anything other than information. Came in for a tooth extraction cause it says they can do it same day on the website. Turned into trying to charge me 300+$ for their surgical removal but couldn’t even give me a date when it would happen. In pain for the whole visit, still currently in pain. Would much rather have just been told “we can’t actually help you”.

Experiencia fantástica: Service was great they did helped fixed my tooth however need to check the billing with them .

Experiencia negativa: Absolute worst dental experience of my life, no attention to detail or care for patients at all. I had a crown poorly installed which now needs a root canal costing nearly $5,000 With Insurance! Would've rated lower if possible. They also have an unAmerican policy that doesn't allow them to accept cash payments, I had to get credit I didn't want. As a small positive the staff are very nice though.

Experiencia negativa: I feel like I completely wasted my time and money at this office. I paid over $1,000.00 for a cosmetic crown that fell out in less than six months. When I went to a new dentist for a second opinion, I learned why the crown failed. My longtime previous dentist had even warned me about offices like this—places that perform work in a way that results in patients returning for more procedures. The staff are very kind, and the dentist was nice as well. The issue isn’t with them personally, but with the work that was done. I cannot recommend this office based on my experience.

Experiencia fantástica: Excellent atmosphere, very peaceful! Extremely courteous staff. Excellent, professional cate!

Experiencia fantástica: Everyone is so kind, helpful, and knowledgeable at this dental office. If you need to be seen quickly by kind and capable people, this is a great place to go.

Experiencia fantástica: Awesome Dr and staff. Everyone was nice and professional throughout my treatment. Great place to get your dental care!

Experiencia fantástica: Friendly and professional. I don't like going to the dentist yet my experience was calm, gentle and caring. Each person explained each step while assisting me to feel important. Highly recommended.

Experiencia fantástica: Excellent. I love Everyone there. Very friendly and thorough. Dr. Daniel is not in a hurry when he meets with you. He goes over everything himself. The ladies and gentlemen that assist are very sweet and funny. Everyone is very nice. They do not make you feel ashamed. Only thing is trying to call during business hours but you can’t get through. But that’s it

Experiencia negativa: Husband was told by receptionist that he would have to go through full X-rays and exam before they could let him know if they would be able to do a same day root canal. If they couldn’t, we weren’t gonna waste money on the exam so we could find another place that did have availability. She insisted exam would have to happen first. I chimed in and asked if there would be room on the schedule should the Dr recommend a root canal and she said it would be several days before the endodontist would be in. She knew damn well from the jump that there would be no possibility of a same day root canal but attempted to dance around it in order to waste our time and money.

Experiencia fantástica: Amazing experience!!! Everybody there was so sweet and friendly and helpful! I had tooth pain and was able to get in the same day and get it taken care of. It was an absolute blessing!!!

Experiencia fantástica: The people work exceptional they made you feel quite at ease and look forward to going back to see them again

Experiencia fantástica: Everyone was so nice, especially the guy that did my X-rays. The Dentist was amazing explained everything in good detail I didn't even have any questions afterward. Mallie was an absolute saint!!! Doing everything she could to help me get my smile back.

Experiencia fantástica: Very friendly as soon as we walked in the door. The front desk was wonderful. The hygienists were friendly, gentle and very good at making us comfortable. We would highly recommend Aspen Dental.

Experiencia fantástica: Aspen dental- Marble Falls has been absolutely amazing. The crew is awesome!!! The receptionist - 10/10 She’s amazing at communicating and helping with scheduling. She answers questions like a pro! The dental hygienist - 10/10 she explained the state of my oral health, explained my options and set a plan in action! Love this for us! The dentist - 10/10 no judgment zone here. She was so welcoming and impressionable. She definitely puts her patients first and treats them like human beings not money bags. So sweet and kind! The denture technician - 10/10 he is well versed in his work. He explained how my partial denture should feel and its capabilities. Confidence is key! The financial advisor - 10/10 she’s not there to squeeze every penny out of you. She’s amazing at working with your budget to help you get what you need. She listens and works with you! I don’t like giving away money but she made me confident it was the greatest investment for my future oral health!

Experiencia fantástica: Aspen dental and the people that work there are wonderful. The experience was a joy and I would recommend them to anybody needing dental care. They are the best.

Experiencia negativa: 1-. The financial situation with 2nd party credit is something they didn’t explain it to me. They make you sign up to a new credit card not needed. Though I was going to pay directly to the dentist office. Now I have another bill to pay. 2-. Visited this office with chip teeth and cleaning needed, got the estimated. but in my second visit found out I needed to pay more for extra work done. I didn’t accepted off course. 3-.Chargers of fancy tooth brushes and flossers, something I should ask if really need it. This included in my estimate. They never told me I if wanted all that. Over all great service and friendly personnel.

Experiencia fantástica: I have been going to aspen dental for 2 years now. And every visit has been great. I got my yearly cleaning yesterday and the hygienist was great. And the front always is nice and friendly. Thank you aspen dental.

Experiencia negativa: Really disappointed with the cash grab that happened here. My husband and I transferred to this dental office. When I made the appointments, I asked if any of our dental records needed to be sent over from our prior dentist, and they told me there was no need. They did an exam on my husband and decided he needed a more intensive cleaning procedure. He’s had one of those done before… no worries. We were shown the cost for the procedure with what our insurance would cover, and got him booked for the procedure. He returned for the procedure and had it done. Some time afterwards, I guess insurance processing completed and denied the claim since my husband had had the work done at a different dentist too recently. So now Aspen Dental says we owe this money. We would have never proceeded with the treatment had we known insurance wouldn’t cover it. Aspen rushed to get us in for the appointment before due diligence of an honest quote for the work needing to be done. You need to change your business practices and book appointments further out after insurance processes the claim, OR allow us to send dental records so you’re aware of recent treatments done and can advise if coverage may be declined. You are leading people astray and you’ve lost our business with how you’ve treated us with this experience.

Experiencia negativa: Very bad experience …. Have been going here for years….. last visit I didn’t even get to see a doctor the office manager came to the room to discuss my options, and when I protested she said she would check my paperwork but never came back! I left very upset and lol have gotten 3 “ reminders” to review my visit …. Nothing good to say …. Just bad customer service !

Experiencia fantástica: Great patient care. Very comfortable setting. Efficient and great follow up

Experiencia fantástica: Very friendly. I felt very comfortable being at the dentist. They were concerned with my comfort the whole time.

Experiencia fantástica: This was the best experience of a dental office I've ever had ... Aspen was so so helpful kind and wanted to help me in the best way possible...they even helped me with the financial aspect with care credit...the staff there was over the top ...I thanked everyone of the employees before I left ....my appointments are getting ready to start and I'm excited for what I'm about to receive... And I wanted to thank Mallie.. And Emma and Drake...and another she had a tough name to remember...but she knows she's in this with me .... thank you Aspen dental

Experiencia fantástica: I really enjoyed my first visit. The reception I received was first class service. The Dentist was very cordial. I will probably make this my go to dentist office in the future. Thank you everyone for the service you gave me. God bless you.

Experiencia fantástica: Amazing experience... Amber, give this lady a raise, promotion. I am terrified of the entire dental journey always, Amber makes everything so easy, painless and even fun. I highly recommend Aspen Dental in Marble Falls.

Experiencia negativa: Workers are very professional but ur financings are not good at all I thought I would get better help with finances I'm really hurting from my gums due to the fact that I need dental work but I don't have that type of money so I'll be hurting till I can see what to do

Experiencia fantástica: Very nice and understanding very prompt , and dont mind explaining things you dont understand. Would highly recommend them to anyone. Very courteous and understanding as well.

Experiencia fantástica: Here’s a polished, friendly, and professional review you could use or adapt for your new dental office visit: ⸻ ⭐️⭐️⭐️⭐️⭐️ I had such a great experience at [Dental Office Name]! From the moment I walked in, the staff made me feel welcome and comfortable. The office is clean, modern, and very well-organized. My appointment started right on time, and the hygienist was gentle, thorough, and explained everything she was doing. Dr. [Dentist’s Name] took the time to answer all my questions, gave clear explanations about my dental health, and never made me feel rushed. I appreciated the attention to detail and the genuine care they showed for my comfort. I left feeling confident about my dental care and actually looking forward to my next visit — which is saying a lot for a dental appointment! Highly recommend this office to anyone looking for a professional, friendly and trustworthy dentist. Irene Ditmore

Experiencia negativa: I have been going here for 2 years and have had great experiences until today. I went for my cleaning which had been scheduled for 6 months. The hygienist took X-rays & started my cleaning then halfway through she said she had to go do a consult and handed me the tv remote. After 35 minutes I went to the desk and asked what had happened to her. The girl came back and said she was almost finished with her patient and would be with me soon. This was totally ridiculous! I have never in 60+ years had a hygienist do half my cleaning and the go to another patient. Needless to say I left. The front desk girls offered to reschedule but I will not be going back. I must say the doctors and staff are very friendly but my time is important and I didn’t appreciate being left sitting there with very little explanation. If she had told me what she was doing I would have saved us all some time and left immediately.

Experiencia fantástica: Absolutely the most friendly staff, ALL OF THEM!! Each and every person took the utmost time to explain treatment steps and come up with a plan for my 87 yo Mom. We all left amazed at the pleasant experience this office provided us. I will tell everyone I know! Thank you Aspen.

Experiencia fantástica: Aspen Dental was fantastic with my daughter, treated her kind, were encouraging, and gentle. The vibe was great and uplifting.

Experiencia positiva: Move along rather quickly for the comprehensive analysis of my mouth teeth and gum. At the end it was a little slow. All in all it was a very good experience.

Experiencia negativa: I had my appt for a month. Appt was for a Saturday. I gave them my insurance. Apparently they need a SS# to verify coverage. No one asked for the SS#. I went to the appt. They did Xray and gave me a consult. They wouldn't even clean my teeth!! So, basically I didn't get anything done. Very disappointed. I do have coverage. I have been paying for 2 months. No waiting period with Cigna. I WILL NOT BE REUTURNING. Complete waste of my time!! I will find a more efficient dentist!!

Experiencia fantástica: Excellent customer service, made sure i was not hurting while removing a tooth. For sure will go back when I need more work.

Experiencia fantástica: I usually hate dental offices, but this office and its staff were ALL welcoming starting from the front desk all the way back. Claimed my anxiety and made me feel understood and comfortable. This office is the best one I’ve experienced so far

Experiencia fantástica: I was very impressed how kind the staff was at the Aspen Dental Center in Marble Falls. Everyone was very professional and made a scary visit more comfortable. Thank you! Sally I.

Experiencia fantástica: Aspen Dental is the place to go! Everyone is so kind and caring , I felt so comfortable there. And mine was an emergency but they never made me feel rushed. The offices are so nice and spotless. From the front staff to the Dr's, I give them an A+. Thank you Aspen Dental!

Experiencia fantástica: Excellent experience with my implant repair. Both the lab tech and the receptionist were kind and efficient.

Experiencia fantástica: The people that Aspen treated real well and maybe feel right at home ! I had a great experience at aspen dental, I love my new chompers !

Experiencia fantástica: They got me in immediately as a new patient. All the staff went above and beyond to ease my anxiety!

Experiencia positiva: They were nice but brought up a past due bill that I was told years ago that I didn't have to pay. They fixed my denture. Reglued the tooth. Second time same tooth popped off.

Experiencia fantástica: The best group dynamic that makes an office visit leave you very impressed. Every single staff member very courteous and caring. Very professional. And the Dentist is extremely likeable! Overall THE BEST dental office experience I've personally experienced!

Experiencia negativa: My wife and I received a call from Aspen to come in for our permanent dentures. We made the appointments so we could go in the same time. When we got there they called us in an office and told us we exceeded some kind of time limit. Neither my wife or I were never told of a time limit. We were told we would not be getting permanent dentures. The temporary dentures we have would be our permanent ones. I hope they had a great big laugh when the old man and woman walked out the door wondering what just happened. It was a very bad experience. Now we have to find a dentist that would treat an elderly couple like human beings.

Experiencia negativa: Everyone I interacted with was very kind, however I was in extreme pain and they put me through a long appointment with no answers. Overwhelmed me with an extensive but unnecessary treatment plan. Did not treat me same day but I still had a huge bill.

Experiencia fantástica: First visit after moving from Florida to Texas and they did the initial intake and was good. Advanced imaging techniques and seem like good professionals. Attention was very good as well.

Experiencia negativa: This dentist is primarily focused on profitability, rather than actually helping patients. They are extremely aggressive in pushing periodontal treatment because it is the most profitable for the business. I received a second opinion and in fact, do not have early periodontal disease. They wanted me to pay $12k for treatment and the last stop before leaving their office pushes you to finance your dental procedure. I received no actual treatment, no cleaning. Just x-ray and periodontal charting which involves having your gums prodded and poked until you bleed. They are looking for an opportunity to make money - they quite literally want you to bleed. I will never go back to Aspen. Absolute scam

Experiencia fantástica: We had a great experience with Aspen Dental. The staff was caring and professional. It was clean. They use cool technology. Dr. Castillo was informed on natural alternatives.

Experiencia negativa: I will never use Aspen dental ever again. First of all they told me I have periodontal disease and needed a periodontal cleaning. Then they told me I needed a lot of work done and they quoted me a price of $42,000. Well I just came from another dentist that told me I didn’t need all that work done. I really think someone’s trying to get rich quick.

Experiencia fantástica: Everyone was very kind and the process was simple and easy to understand. Everyone made sure to explain everything thoroughly and to wait for any questions I may have before continuing. Highly recommend for anyone looking for a new dentist

Experiencia fantástica: All of the staff was very professional, and they explained everything that was going to happen. I was very happy with their service.