Franklin Street Dentistry

Experiencia fantástica: Dr.Welborn and the staff at Franklin Street Dentistry are professional and friendly and provide great care for all dental needs.

Experiencia fantástica: Love Dr.Welborn and the staff at Franklin Street Dentistry! I definitely recommend them if you are looking for outstanding dental care. Tara is the best hygienist ever!

Experiencia fantástica: Very personable and knowledgeable! Would highly recommend!

Experiencia fantástica: First cleaning with this office and had Tamy. She was very thorough and provided great service. This office is fantastic! A little nervous going to a new dental office after being with the same one for 30 years, but glad I was referred to Franklin Street Dentistry!

Experiencia fantástica: It was a smooth and easy experience. They were friendly and professional. It’s obvious that they are using the newest technology in dental care. Thank you Franklin Street Dentistry!

Experiencia fantástica: Dr. Ashley is a super knowledgeable and professional. His expertise is unmatched. He takes extra time to answer any questions. His staff are well trained, always positive and attentive. The office is well ran and efficient. I have went there for years and I would not go to another dentist. I have had negative experiences at other dental offices before becoming a Dr. Ashley patient. I can not say enough good things about Franklin St. Dentistry.

Experiencia fantástica: Had a wonderful day with my favor Dr. Ashley he the best. Love to All, Mama Smith ❤️

Experiencia fantástica: Always a good experience! Tara and Dr. Welborn are great!!!

Experiencia fantástica: Dr Ashley has been my dentist for over 20 years. He is the best. He has done bridges and crowns and he has never caused me any pain at all. He is gentle and explains everything. I don’t fear the dentist anymore or the bill. He doesn’t do anything unless you need it. Office help is friendly and excellent hygienist cleaning your teeth.

Experiencia fantástica: Very professional office/atmosphere. Nothing but great experiences at this office!

Experiencia fantástica: The staff is very friendly and explain all procedures. Wait was short.

Experiencia fantástica: Very good experience very professional Doc Drew and his assistant and the ladies at the front counter were very nice people. I was treat good and have good plan for a future visit. I will recommend Franklin Dentist to everyone

Experiencia fantástica: My hygienist was Makenzie. She’s so friendly and she always makes my experience comfortable! Doctor Ashley makes sure you’re well informed and takes the best care of his patients!

Experiencia fantástica: Always a five star. I never have to wait five minutes in the lobby. The staff and dentist are so friendly, amazing and professional. They make you feel like you’re right at home with family ⭐️⭐️⭐️⭐️⭐️

Experiencia fantástica: Always a great experience when I go in. Dr. Ashley has been the best Dentist ever. Was always afraid of going until I met him and started going there. Even though I've had a lot of issues with my teeth and gums and wanted to give up they have been so encouraging and that has helped me to want to keep going and trying to do all I can to overcome the obstacles I face. If I could give more stars I would. Im grateful for Dr. Ashley, my first hygienist Ms. Diane(whom has retired) and those that have made it comfortable for me on my journey. Blessings to all

Experiencia fantástica: Friendly and professional service every time. Staff takes time to listen and takes extra time to explain options. Also, while I was there, an elderly patient arrived, distraught about a broken tooth. Staff were ready and willing - walkie talkies in hand - to accommodate the patient. They worked her in right away despite their busy schedules. Wow! What a testament to the compassionate care Dr Ashley and his staff provide for Evansville. Thank you so much.

Experiencia positiva: I’ve been a patient here since 2006, but unfortunately, my recent experiences have led me to find a new dentist. While the office itself is clean, and the hygienists are fantastic, I’ve had several issues with communication and the overall care I’ve received. I had a dental emergency with a loose crown, and my call went straight to voicemail. After finally getting a return call, I was asked for more specifics and called back, only to be put on hold for a long time. Later, I received another call asking me to contact a different staff member, but even after leaving a voicemail, I never received a return call. On top of this, I’ve had multiple issues with Dr. Lottes' work, which I initially brushed off as one-offs, but after three separate problems, I started to question the quality of care. The lack of responsiveness when I needed assistance with a dental issue further contributed to my decision to switch providers. While the office staff, particularly the hygienists, were always kind and professional, the lack of communication and trust in the quality of dental work left me no choice but to look for a new dentist.

Experiencia fantástica: Everyone was friendly. From the front desk to Dr. I was able to see my x-rays on the screen in front of me as the Dr. explained what I was looking at. Highly recommend!

Experiencia fantástica: Prompt, pleasant, and highly skilled. Dr. Welborn worked on a rough tooth to smooth it down, which was not on his schedule. Saved me a separate visit.

Experiencia fantástica: My dental hygienist, Tammy, gives me suggestions of ways I can brush or floss that help the tartar from building up and make cleanings easier. Everyone there is always friendly and helpful.

Experiencia fantástica: Everybody is friendly! My dental hygenist is the best, caring and knowledgeable! Dr Welborn is terrific and very caring. Some offices always trying to sell you something. This office does not! They are trying to help you have a long dental life!

Experiencia fantástica: Truly Love Franklin Street Dental. Everyone is so friendly and helpful. They are so patient and kind and do great work!!

Experiencia fantástica: I have always been treated well at Franklin street denestry.All of the people there treat you like you should be treated like.and josh is the painless Dentist.very nice people. Glad we found this group.

Experiencia fantástica: Dr Ashley is an awesome dentist, always the best care! Sidney was very kind & excellent care today. Thank you to all of these professionals. You are the reason Franklin Street Dentistry is the BEST!!

Experiencia fantástica: Staff is great. Everybody I have dealt with there is super nice and makes you comfortable.

Experiencia fantástica: Office is pleasantly decorated and clean. Front desk staff smile, greetings are welcoming. (Hug from Virginia) Wait time very short in lobby and in room. Exam and explanation thorough. Tamy is so sweet, gentle and thorough with my cleaning. Thank you! Dr Ashley is kind and efficient. I cannot express my thank you enough! 5 stars on top of 5 stars!!!

Experiencia fantástica: Dr. Ashley is always genuinely concerned when I bring up an issue. I had a tooth that’s wasn’t quite right after a procedure and he’s been great to help work to a resolution, including checking in after the appointment. I am happy to say it’s back to normal!

Experiencia fantástica: Everyone was pleasant and helpful. They made me feel very welcome.

Experiencia fantástica: Always pleased with my visits. Tara, my Hygienist is very nice, friendly, knowledgeable and very gentle. Dr. Ashley always very personable and also very gentle. I would highly recommend both of them for your dental needs.

Experiencia fantástica: Great service no pain no bleeding painless.

Experiencia fantástica: They were so sweet! Very timely, and we were chatting so much it hardly felt like a teeth cleaning.

Experiencia fantástica: Dr. Ashley and Tammy are amazing. Feels almost like family every time I see them for my appointment and I highly recommend this business.

Experiencia fantástica: Everyone was very friendly and welcoming from my first steps inside. Dr. Drew was great, took the time to listen to me and plan next steps!!

Experiencia fantástica: Kristen my hygienist and Dr Welborn were both excellent. I highly recommend going to Franklin Street Dentistry.

Experiencia fantástica: My family has been going to Franklin Street Dentistry for years. They are always so friendly and quick. We rarely wait more than 5 minutes for an appointment and we always get out in less than an hour. And most importantly, the care has always been fantastic. I would highly recommend Dr. Ashley, and the rest of the team to anyone!

Experiencia fantástica: Everyone, from the time I arrived to the time I left, was very nice, courteous , and cheerful. Sadie was professional and very skilled in performing her duties. Dr. Drew was amazing! He made me feel very welcome and comfortable, was easy to talk to, really took the time to listen, and did a thorough exam. He explained everything he was going to do and what course of action should be taken. It was a very pleasant experience! Thanks to the whole office!!!

Experiencia fantástica: Everyone was friendly. Sloan cleaned my teeth was very thorough and my experience was totally pain free and pleasant Dr Drew was very pleasant and made sure everything was good with me and my teeth. Looking forward to my next visit and would highly recommend this group

Experiencia fantástica: I had a rather rough weekend because of a toothache. Dr Welborn prescribed an antibiotic on his day off and saw me Tuesday morning and I was scheduled for a root canal. Very pleased with how they took care of me.

Experiencia fantástica: Fantastic as always! Kirsten and Dr. Ashley are personable and professional, with top quality care. Thank You!

Experiencia fantástica: Today was my 3 year olds first visit. I was blown away by how amazing both Tamy & Dr. Welborn were with my son! Could not have asked for a better experience for him.

Experiencia fantástica: Staff is very friendly, welcoming and efficient. The hygienist Tara was friendly and did an outstanding job. Dr. Chad Ashley has always been friendly and very helpful with his dental care. Now his son Dr. Drew checked on me and he too is top-notch just like his dad. It's wonderful to know they will be providing dental care for years to come. Fr. Jim Sauer

Experiencia fantástica: Where do I go to give more than 5 stars! Dr. Chad Ashley; the BEST DENTIST I have ever seen in my LIFE. I can't compliment his office from front to back any higher. Professional, kind, thorough and COMPETENT. AMAZING. THANK YOU Dr. Ashley!

Experiencia fantástica: I was so impressed by the kindness shown by Dr.Drew Ashley. He listened to me and didn't try to hurry me along. I have never met a Dentist like him. And that's all good! I forgot to say how impressed I was with the rest of the staff. Such a good job. I will recommend this Practice to everyone I know.

Experiencia fantástica: I love Franklin st. Dentistry! They are so kind and professional.

Experiencia fantástica: Have been going to Dr. Ashley for several years.He takes great care of my teeth to make sure I am able to have my own teeth for the rest of my life. The hygienist's are very thorough and gentle with their cleaning and polishing process. Feel like I am well taken care of with Dr Ashley and staff.

Experiencia fantástica: Always great! I’ve been there so long that I’m now seeing Dr. Ashley’s son! Sounds just like his daddy! Kind of made my head spin! Just as nice and pleasant as his daddy is as well. I could tell he was a very knowledgeable and professional young man.

Experiencia fantástica: I actually look forward to going to the dentist. At Franklin Street Dentists you feel like you are visiting good friends. Anyone with anxiety will be put at ease because of the friendliness and warmth of the staff!

Experiencia fantástica: Dr Drew Ashley is a wonderful listener. He addressed my all of my questions, respected any concerns I had, and made sure I was comfortable for the entire appointment. I had not been to a dentist in over 12 years and I was taken care of with zero judgement. The exam was very thorough, and every staff member is very knowledgeable. The staff were very helpful going over the treatment plan, expected costs, and even explaining what my insurance would cover. If youre looking for a dentist, please consider coming here.

Experiencia fantástica: Have gone here for years. Always have had an excellent experience. Highly recommend!

Experiencia fantástica: Dr. Drew Ashley was very confident, educated, professional, and honest. Best Dental appointment of my life! Thank you Dr. Ashley!

Experiencia fantástica: I hadn't been to a dentist since covid, I went to franklin st. Dentristy and seen Dr Drew and a hygienist named Sydney, felt so comfortable im signing up for more!!!

Experiencia fantástica: My hygienist Tammy did a great job, and Dr. Ashley is always a pleasure to work with.

Experiencia fantástica: No nonsense, very professional dentistry. My dental hygienist/assistant was Sydney; very gentle Spirit and a great personality with many talents. She's very good at what she does. Very talented doctors. My doctor has been Chad Ashley for the past several years and now his son is coming into the business. Dr. Drew Ashley took care of me today, and he's definitely following in his Father's footsteps and already has a very welcoming chairside manner. Whether you're going for routine cleaning, checkups, or if you need to be referred, always a great experience at Franklin Street dentistry. Front office is always welcoming. Seems like everybody's always in a good mood here! A lot of people never go to the dentist because they're scared. You don't have to be scared when you come here.

Experiencia fantástica: The dental hygienists are very gentle and kind! ❤️. Both Dr. Ashley’s provide fantastic care.

Experiencia fantástica: All of the staff are fabulous, very kind, & always professional!

Experiencia fantástica: Always have gone to this location, basically my whole life. Great hygienists, Dr Ashley is personable and so friendly! Kiersten is so sweet and educational

Experiencia fantástica: I’ve never left a review before but think I have to for these guys. Best dentist I’ve ever went too. Incredibly professional and they make you feel like they truly care. Dr Drew anshley even called me hours after a long appointment to make sure I was okay. No other dentist is doing that. If you’re even thinking about coming here I greatly advise you do! You won’t be disappointed

Experiencia fantástica: I was able to have Dr. Ashley and his new partner (son) Drew Ashley take care of me today. The rookie Doctor Drew was very thorough and explained everything that was going on with my teeth.

Experiencia fantástica: Friendly staff. Professionals at their jobs great place. Highly recommend this office.

Experiencia fantástica: Maria worked diligently to get my 12yr old daughter in for an emergency as she was having incredible pain. Dr. Welborn and his team took excellent care of her and were able to make a quick diagnosis so we could get her out of pain! I highly recommend FSD for their kindness, care and expertise.

Experiencia fantástica: The best staff and dentists in the Evansville area. Always a good experience. They make your dental visit a pleasant experience.

Experiencia fantástica: Great first appointment. They were prompt and very thorough with the exam and X-rays. Very friendly and helpful.

Experiencia fantástica: Great dental practice. Kind, considerate staff. I see Dr. Chad Ashley, he's great! Everyone who's provided care to me there has been professional, and courteous. They do their best to stay on time too! It's obvious they all genuinely care about their patients.

Experiencia fantástica: Wow! If you’re an Old Timer and haven’t been to a dentist lately. This is the place to be. Dr., nurse, and staff will make you feel super comfortable and very well informed before you leave.

Experiencia fantástica: Everything was very good. Got in on time as usual. Very happy to go here.

Experiencia fantástica: The staff is very friendly and knowledgable. They make going to the dentist a pleasant experience! Always answer my questions and make me feel very comfortable!

Experiencia fantástica: As always, it was a good experience at Franklin Street Dentistry. Tamy, my dental hygienist, is amazing...gentle but thorough, and Dr. Welborn is a great dentist...knowledgeable, caring, and answers any questions I may have.

Experiencia fantástica: I ALWAYS have a wonderful experience at Franklin Street Dentistry! From the front staff, always welcoming and kind, to Tamy, a great hygienist always there to listen and help, absolutely the best, to Dr Welborn who did my final check today, he's amazing! I've had the pleasure of experiencing Dr Ashley and Dr Drew as well!! You can't go wrong! They are all amazing and caring!! No place I'd rather be!

Experiencia fantástica: Franklin Street Dentistry definitely deserves a 5 Star rating. Professional, knowledgeable and friendly! Dr Ashley and Dr Drew both responded to my complaint on upper tooth pain. While Maria and the staff were able to quickly schedule an opening to determine the cause of my pain. Dr Drew Ashley used the latest technology to find a solution while clearly explaining his findings showing patience and concern for my discomfort. Dr Chad Ashley and Dr Drew Ashley both provide excellent personalized attention taking time to answer any and all questions.

Experiencia fantástica: I got to meet Dr. Drew today, very nice guy and easy to talk to. He takes his time and doesn't hurry out the door! Looks like a great addition to the team.

Experiencia fantástica: This has been the best dental appointment I've ever had in my life! Everyone was very pleasant and professional. I felt safe and relaxed because of the way they performed their procedures. From x-rays to 3D modeling scans. To how informed my dentist was about my other medical situations. And how they interacted with my dental issues. Made me feel confident in his ability to treat me. He and the other staff went out of the way to get me in to be seen as soon as possible. Which in my case was the very next day after I contacted them. They really showed above and beyond care for my wellbeing. And the costs of the procedures that I need to have done are very reasonable and affordable. I highly recommend Franklin Street Dentistry for all of your dental needs.

Experiencia negativa: Dentist only interested in dollar signs. Gave us a $8000 list of things we needed done but never even cleaned our teeth!! And when asked for a medical necessity letter for the insurance..refused to provide one. Going to find a real dentist!

Experiencia fantástica: I was taken to the back on time by a friendly professional and was offered several services. I had a friendly conversation with a nice tech who cleaned and polished my teeth. She asked me if I had anything I wished too talk with the dentist about. Dr. Ashley came in and checked my teeth. The people there are very friendly and professional and I left confident that I received the best of care.

Experiencia fantástica: I have an abscess tooth. Doctor Ashley was able to get me into his office quickly and relieved pressure on my tooth. He was very professional and courteous. Always a pleasure to visit his office.

Experiencia fantástica: I was called back within minutes. Got X-rays, a cleaning, and was over before I knew it. Sydney did a great job, was thorough and efficient. She also recommended a service my insurance would cover (fluoride). Great experience overall!

Experiencia fantástica: Appointment started on time! Staff was friendly and knowledgeable.

Experiencia fantástica: Great experience for my whole family. Ages 14 to 49! The concern for a personal care plan is 10 stars! Honest and trustworthy. They were on target and very considerate!I still cannot say enough positive things about Franklin Street Dentistry. They are good!

Experiencia fantástica: Very kind, nice comfortable setting, very clean, very detailed in explaining, very helpful

Experiencia fantástica: Always pleasant staff and Dr Welborn is extremely nice and caring . Sloane the dental hygienist is sweet and did an excellent job. Highly recommend

Experiencia fantástica: Dental hygienist, McKenzie, pleasant and thorough. She did an excellent job, and I look forward to seeing her the next time.

Experiencia negativa: Edit to their response: Tried calling the office several times and they never answer. Seems indicative of how they stand behind their work. Had a procedure done here, paid thousands, procedure went poorly. Left with lasting damage and pain. When I brought it up to them, they called me in to take a look and blow more smoke up my back, then cast me entirely aside. Since insurance paid this clown factory to mess up, I’m paying thousands out of pocket to fix their mistakes. Now they won’t even do me the courtesy of returning a phone call so I can have all my documents. This place has done everything in their power to ruin my life. Original review: Awful place... I have suffered immense pain for several months as a result of the work I had done here. “Dr. Lotus” (Adam Lottes) repeatedly provided conflicting information about my care, which made it difficult to maintain confidence in the quality of his work. Maria (office manager) was rude and unhelpful. I am still months later, in pain, and waiting for documents she promised to send over after our last discussion. Her customer service and handling of the administrative side of my case were very poor. Essentially, after my procedure, I told them something wasn’t right and I was still in extreme pain when it should be (according to them) getting better. I came in for what I was lead to believe is a real appointment, but my concerns appear to have ultimately been dismissed & ignored. They didn’t say anything for a couple weeks, then Maria called a few hours before my next appointment, to cancel it and let me know they’re unable to proceed with my treatment. The timing of the cancellation made additional treatment more difficult than it needed to be, especially given the length of time between appointments. I then asked if they could send me my records so I can get someone else to take a look. Maria said they would be included along with a letter that explains everything (even though emailing is how they typically send them). About a week later, the letter arrives and says even less than she said over the phone. That was months ago and I’m still waiting. I gave them plenty of chances to try to make it right, but they chose not to make any meaningful effort to resolve the situation. I hate to leave a negative review, but this place really should be avoided if possible in my opinion.

Experiencia fantástica: Friendly & knowledgeable dentists, hygienists & office staff. Smooth experience from start to finish.

Experiencia fantástica: As always, my annual visit to Dr Drew was amazing! Sydney, the hygienist was very thorough as well. A fabulous dental practice I would recommend to everyone, especially Dr Drew

Experiencia fantástica: Staff is always friendly and attentive. Answers all my questions and lets me know what to expect with appointments in the future. Coordinating care with periodontist. So appreciated.

Experiencia fantástica: I’ve been a patient at Franklin Street Dentistry for almost a year and after my routine cleaning this week, was affirmed again in my decision to go here. Everyone is so kind and helpful, and as a nervous dentist goer, the team and dentists help me feel at ease. Highly recommend!

Experiencia fantástica: Dr. Ashley and entire staff are friendly and very professional. I have been a patient for many years and I have ALWAYS had a great experience!

Experiencia fantástica: This was my very first appointment and I was very pleased. Very thorough, looking to fix my issues instead of just clean and push me out. I will be recommending this office to all my friends. Update: I have continued to go to Franklin Street Dental and I couldn’t be happier. I had my teeth cleaned this morning by Tamy and it is the best cleaning I have ever had in my entire life.

Experiencia fantástica: The staff there were very kind and helpful. I really like Josh.

Experiencia fantástica: I am a recently new patient to the dentistry and from the first step in the door to checking out, it's such a warm and friendly welcome. Dr. Drew is phenomenal! Takes the time to listen and address concerns and make sure you're taken care of during procedures. Thank you Franklin Street Dentistry for being a place of comfort when it comes to dental care!

Experiencia fantástica: Dr. Ashley is a fantastic dentist!! Such great bedside manner and is a master at his craft! The staff is also very helpful, courteous and professional!

Experiencia fantástica: Franklin Street Dentistry is the best! They are so caring and gentle. Tammy gave me the best flossing of my life! They are so wonderful about making sure they're giving you the best care possible, not judging you about how you brush or how much coffee you drink. They don't try and find a million things to charge you for. They just take the best care of you. It's an awesome office and everyone I've dealt with is great... even if Dr.Ashley is a Steelers fan. Lol

Experiencia fantástica: Facility was clean and welcoming. Everyone was friendly. Thank you so much. See you again in 3 months.

Experiencia fantástica: Absolutely amazing services! Thanks Drew and the hygienist, couldn’t remember her name… ! Great work!

Experiencia fantástica: The experience I had there made me feel comfortable they were very friendly you also felt like they actually cared about your wants and needs and your personal life I would recommend this place to anybody thanks Dr Ashley and Noelle the hygienist and the lady that helped me with the Insurance questions thank you for all your help.

Experiencia fantástica: FSD takes great care of my family. They are friendly, on time, and communicate well. Kiersten is outstanding (even though she’s a Steelers fan). Dr. Drew checked on me at my last visit. What a blessing these two young professionals are!

Experiencia fantástica: Great experience and kind staff. I highly recommend them. Sydney did a great job.

Experiencia fantástica: FSD was amazing as always. They are so kind and friendly especially to my youngest children. They always take the time to ask questions and explain anything I ask about with myself or the kids. The kids got done first and wanted to watch my hygienist finish with me and she was so kind to let them stand right over me while she continued to work :)

Experiencia fantástica: We love Franklin Street Dentistry! The entire staff is kind, friendly, and knowledgeable. I've been a patient for around 5 years and I'll never go anywhere else.

Experiencia fantástica: My son is a new patient, but he was treated like he had been coming for years. The entire staff was professional, friendly, and welcoming from the moment we walked in. Dr. Drew is fantastic. He took the time to listen to my son’s concerns and thoroughly explained everything, making him feel at ease. The cleaning was gentle and thorough. My son felt comfortable and confident in the care provided. This is a top-notch practice. This has been a great experience. I appreciate the personal and professional care, and I'm happy to have found a new dental home for my entire family.

Experiencia fantástica: Tammy did a great job with my cleaning! Dr. Chad Ashley checked on me at the end of my visit and was very friendly!