Orthodontic Experts Beloit

Experiencia fantástica: Amazing performance from Yesenia.

Experiencia fantástica: Me and my daughter had an amazing experience here everyone was super nice and they helped my daughter get comfortable when they were putting her braces on and made sure to ask if she was ok and comfortable I will definitely recommend this dentis to my family and friends

Experiencia negativa: This facility has the air of a corporate assembly line that's designed for customer throughput. The facility is cramped and claustrophobic, and the staff came off as indifferent and caring more about gossiping with each other than actually tending to patients. When you call "Orthodontic Experts", you're not calling this office, you're calling a corporate call center, complete with the vibe of "I don't care about you, I just care about getting you off the phone so I can take the next call." I had an appointment for a consultation and was kept waiting for 45 minutes because they double booked the appointment time. The person doing the consultation had the energy of someone who was hired yesterday, and the price quoted was astronomical compared to non-franchise Orthodontists with their own practice. And to top it off, they keep sending text messages saying "Please schedule your next appointment" even after I called and told them to unsubscribe because I had gone with someone else. If I can't trust them with either simple scheduling or to stop spamming me begging for me to set up my next appointment, there is no way I would ever trust them with my teeth.

Experiencia fantástica: The waiting area is small but the people are nice.

Experiencia fantástica: Great

Experiencia fantástica: Everyone was so nice, took time to explain everything step by step through the process, and answered any questions we had. During placement when my daughter was having a hard time, they paused and let her calm down and made sure she was ready to continue before doing so. Very good first experience.

Experiencia fantástica: Orthodontic experts have fast and friendly staff. Super helpful in explaining into detail regarding treatment options and how long the process will take. I will continue to refer family and friends here. Thanks Alaina for all your help.

Experiencia fantástica: My experience at Orthodontic Experts in Beloit has been great! Staff is friendly and they thoroughly explain everything to me when I have questions. My teeth look great

Experiencia fantástica: I have gone here since June and I love this place so much! June, I got in and they took x-rays and I came back in July and it was amazing! I was brought in to an office and was told everything I needed to know about my braces, then I got them put on I have only broke one bracket and that was totally on me! They get me in as fast as they can always and the people here are so so so nice! My friends go here too they all love it aswell!

Experiencia negativa: The waiting at this place is terrible. Every time I come here I'm waiting for a good 45 minutes for a 10 minute appointment. Horrible timing, they stack patients on top of each other so by the time you get called back your appointment was 45 minutes ago.

Experiencia negativa: It started out great and the office manager has been AMAZING, but all of the staff started to change and that’s when things started trickling downhill. We dont get supplies at our visits anymore. Each time we ask we get told they are out. Our appointment times and the time we have to wait after our appointment time is getting later and later because it is being treated like an assembly line instead of focusing on making sure the clients are taken care of and have a good experience. And my treatment plan was changed by a whole different doctor with zero explanation. And I’m supposed to be wearing rubber bands so I can get my braces removed at next appointment and they don’t even give me the rubber bands and tell me to go online and order them. Which why am I paying 5000 for braces that’s supposed to include everything if they’re just going to have me buy it myself. To which I did and it’s not the same. I can’t wait to be done because this whole process has been nothing short of a nightmare. The normal doctor is great but this office and the staff need some shaping. After mine and my daughters care, I will move future services for my other 2 children somewhere else. Where we will be treated like people and not a ticket number at a deli. Very disappointed

Experiencia negativa: We’ve been going for about 9 months. The results so far are nice, however threatening to take my child’s braces off because he isn’t the best flosser and making me sign something saying he’ll improve is very demeaning. Also agree with everyone else on the appointment times, doesn’t matter what time you schedule they’re always running behind/overbooked. Something just seems off about this place.

Experiencia fantástica: The girls and orthodontist was so sweet and nice to my daughter. She was scared to get her braces on today but they did eveything to make her feel comfortable!

Experiencia fantástica: It was a great experience

Experiencia fantástica: So good

Experiencia fantástica: Friendly staff

Experiencia fantástica: Amazinggggg such a great welcoming experience

Experiencia fantástica: Very good and this is helping me my teeth to be good and this is a 5 star rating

Experiencia fantástica: Great service, quick and very nice and professional staff

Experiencia positiva: Good place, accepts state insurance. Waiting area is a bit small, but otherwise very nice and friendly.

Experiencia fantástica: I like having straight teeth

Experiencia fantástica: I love how nice and friendly the staff are , also clean and professional

Experiencia fantástica: I have enjoyed coming here for the last 2 years. My teeth look so much better that they were back then. I would recommend this place.

Experiencia fantástica: Awesome! Very well run! Everyone is so nice!

Experiencia fantástica: Orthodontic Experts in Beloit has been fantastic with my family. My daughter has had her braces for almost a year and my son just got his braces a month ago. Appointments are easy to get. The staff is fast, friendly and very informative. We travel 2 hours each way per appointment and it’s definitely worth it!

Experiencia fantástica: I like this place a lot because they do an amazing job and the customer service is amazing. I always leave satisfied. I would definitely recommend coming here

Experiencia fantástica: The employees are so cheerful that they spread their smile when they arrive and receive us, giving us excellent service and attention. I highly recommend it.

Experiencia fantástica: My sons teeth has changed dramatically in the last 3 months of having his braces im so proud of his smile. Also the staff here is amazing and so kind

Experiencia fantástica: My daughter Really enjoy getting her braces here they make her feel so comfortable.

Experiencia fantástica: Orthodontic Experts have been incredible throughout my son’s braces journey. From the first consultation to every adjustment, the staff has been patient, gentle, and so supportive. They always explain what they’re doing and make sure my son feels comfortable and confident. Appointments are easy to schedule, the office is clean and welcoming, and the team truly goes above and beyond. His smile is already transforming, and we’re so grateful for the care he’s received. Highly recommend Orthodontic Experts for any child needing braces.

Experiencia fantástica: I love coming here they are very patient and amazing! They make sure your very comfortable and they take there time definitely recommend!!

Experiencia negativa: This place is not only unethical, they are unprofessional. Your first appointment you will get in fast. They will get your braces on within a week, and you will think they run well. They will tell you that all of the expenses, INCLUDING the aftercare, are included with the initial (nearly $6,000) expense. After that? It will be hell. 4-6 week follow ups will be scheduled out 10 weeks. Promises of 18 months in braces will be 2.5-3 years. Broken wires will not receive emergency visits- resulting in pain for weeks and setbacks in treatments. Every visit you will have a wait time of 60-90 minutes before being seen. You may or may not like the results. They achieved NONE of the goals I came in for after 2.5 years in braces (with a promise of 18 months) and caused further damages- which I need for about $15,000 of corrective surgery to fix. When they receive negative reviews, they offer in-office specials (such as "leave a 5 star review for a chance to win...) incentives to hide their negative reviews and get kids/teens to leave reviews. I paid everything upfront, then at my last appointment, was told I would have to pay another $400 for "after care insurance". I told them I still had the paperwork indicating that was included with my initial "paid in full" to which they responded "that's not how we do it ANYMORE." I got my braces off at the end of March, 2025. They give you a flimsy, thin plastic tray- with no option to get a traditional retainer. They give you one that is designed to break, and if you have been going more than a week without one, they will tell you that you have to schedule (an out of pocket expense) appointment for a whole new fitting. It is now November and my retainer has broken 3 times- each replacement costing $500- each time they claim "you didn't pay for the life time guarantee" that I paid for. Do NOT go to this place. Go anywhere else. P.S. If you made the mistake of already going here: you can get replacements for the clear plastic online for $99.00 or less from the following sites: ClearRetain, SmileSet, SayCheeseClub, Retainers Direct, Retainers Direct, Aligners Co - and more! Just google "Replacement Retainers" - they even send impression kits, etc. ;-)

Experiencia fantástica: The service here that they give is really good

Experiencia fantástica: They have been excellent to work with. They have been very patient with my child. My only complaint is the payment system that I don't have an account, you only pay through their website. However, they are more than willing to give you the account information that you ask about.

Experiencia fantástica: We love this place they have gave my daughter such great care with her braces. I would recommend anyone to go to Orthodontic Experts it's a great place to go.

Experiencia fantástica: Manager and front office staff are always nice and accommodating. Dr is great, ladies in the back are nice also.

Experiencia fantástica: First time my daughter is getting braces with ortho experts and the costumer service is great and they accept all insurance.

Experiencia negativa: Horrible place. I would not recommend to anyone. Staff harassed me via text. I told them multiple times I was following the care plan dr set up. They called and argued with me multiple times. This is the drive thru orthodontist. The sad thing is that the actual orthodontist is great. It's the uneducated, rude and incompetent staff. I eventually went elsewhere. The front uneducated cashiers run that place not healthcare professionals.

Experiencia positiva: Very nice staff. Love the rewards program.

Experiencia fantástica: Had my consultation today with Mz Maggie and Vincente and they were great very informative and pleasant to be around Armando who took my dental photos was very accommodating and gentle this clinic rocks

Experiencia fantástica: I have received an excellent treatment any question or problem they solve it with a lot of patience and education 100/100

Experiencia fantástica: Very friendly staff & great service!

Experiencia fantástica: Great place! Good attention, great... Buena atencion and they are very kind.

Experiencia fantástica: Orthodontic experts does amazing work. I’m in the process of watching my sons transformation with his smile. He had to get a lot of work done since his baby teeth didn’t come out on there own. He also had teeth growing towards his front teeth that would have damaged them. We have about a year left until his treatment plan is complete. His teeth are looking amazing. I can’t wait to see the before and after pictures. Thank you orthodontic experts you really are making a difference to make people successful and confident.

Experiencia fantástica: I recommend this place to all my family and friends. Staff was amazing with us.

Experiencia fantástica: They have been perfect in my daughters journey so far

Experiencia fantástica: There so patient and nice:)

Experiencia fantástica: They work very well with the kiddo.

Experiencia fantástica: The assistant Jada is just amazing! We received great care and the ladies that check us in and make appointments are super nice. We recommend!

Experiencia fantástica: Brittany B by far was the best person I saw there she was so nice and caring and made me feel better abt getting braces I will definitely be recommending my friends here

Experiencia fantástica: Amazing good with my kids braces

Experiencia fantástica: Wonderful staff! Always seen in a timely manner! My daughter loves going to her appointments!

Experiencia fantástica: They are very fast working, nice and create a great environment.

Experiencia fantástica: This place is wonderful. Customer service is great and staff at great with kids.

Experiencia fantástica: Nice staff and answers all your questions.

Experiencia negativa: Our experience has been horrible. We get to appointments 10 minutes early and we are always left waiting 30+ minutes. There is never any communication between the staff and us. We will not be returning.

Experiencia fantástica: Great staff, great experience!!!!

Experiencia fantástica: Everybody is nice and Araceli is the best! Our daughter has great results and we will definitely be back!

Experiencia fantástica: I have had nothing but great experience here, they have really explained what’s going on with my child’s teeth. What needs to happen with them? making sure that I’m on ball with everything, she had an emergency and we were able to get in right away great Place.

Experiencia fantástica: Professional and affordable. I have been able to get in, in a timely matter each time I need to do a walk in. Good experience here!

Experiencia fantástica: We have had a great experience here everyone so nice.

Experiencia fantástica: The staff is always pleasant and helpful!

Experiencia fantástica: Awesome place for kids

Experiencia fantástica: Very nice place and staff is wonderful

Experiencia fantástica: Always professional and above and beyond

Experiencia fantástica: Great customer service and always follows up with reminders before appointments.

Experiencia fantástica: This place is amazing, I got my braces done here and every time I come they are so kind and sweet, and are very communicative, I will definitely be coming here a lot.

Experiencia fantástica: Very friendly staff, very attentive, great communication, explained everything very well!

Experiencia fantástica: Daughter had her braces for only a year and a half (six months less than what we were told initially) beautiful results and staff is always very friendly and great at explaining things! Yes there can be quite a wait sometimes however keep in they’re one of the few that accept state insurance so yes theres a high volume of people, I feel that’s expected and reasonable seeing as we never felt rushed with her appointments. Update as of March 2025** My daughter had problems with her retainer fitting after a year (her gums changed) Vinzante went out of his way to help us every step of the way from fitting her in to adjusting her current retainer to getting a new one I cannot say enough about him and the staff there. Zoe was so helpful with the fittings.

Experiencia fantástica: Very respectful… And definitely care about there patients

Experiencia fantástica: Great place and friendly environment!

Experiencia fantástica: Awesome place. Really making a difference with her teeth.

Experiencia fantástica: Two of my children currently have braces here. Staff is great, answers all of your questions and getting in for small repairs is easy and convenient. Definitely recommend.

Experiencia fantástica: Orthodontist Experts is such a great place to go for your braces. Whenever I have an appointment, they treat with warmth and care. They always treat me with kindness, which is why I recommend this place for anyone looking to get their braces done.

Experiencia positiva: friendly, nice, and take the time to explain step by step.

Experiencia fantástica: I've been going to ortho experts for my braces treatment, and I couldn't be happier with the care I've received. The entire team is always so nice and professional, making every visit a positive experience.They take the time to explain everything and ensure I'm comfortable throughout the process. I recommend to anyone who needs braces.

Experiencia fantástica: I had a great time with this place, they were very patient and kind with my daughter and I definitely recommend it

Experiencia fantástica: It was very amazing they took great care of me. I definitely recommend they were very patient can’t wait for my next appointment.

Experiencia fantástica: Easy to get everything done

Experiencia fantástica: The staff is super helpful and friendly. They are always on top of everything! Recommend 10/10

Experiencia fantástica: This places is really good at be patient with us

Experiencia fantástica: Been going here for about a year so far the service of this place is extremely great!

Experiencia fantástica: Very happy with all team member, Very professional

Experiencia fantástica: Your doing great it was really quick

Experiencia fantástica: It was a great experience. Very informative and kind. Answered any questions we had and were very gentle.

Experiencia fantástica: Always friendly staff. Much preferred over Smile Doctors!!

Experiencia fantástica: Jada was great! Service from all was amazing

Experiencia positiva: Everyone is so nice thanks to everyone

Experiencia fantástica: Great staff and great customer service.

Experiencia fantástica: Nelly was very nice and double checked my wire so that nothing would be poking me

Experiencia fantástica: We are very pleased and they are very nice to work with!

Experiencia fantástica: People are very nice. They make me feel a ease.

Experiencia fantástica: First time here everyone was very friendly and welcoming

Experiencia fantástica: Zoe did great handling my son with asd

Experiencia fantástica: We've always had a great experience here. Staff is friendly and knowledgeable.

Experiencia fantástica: Great staff always welcoming and very supportive!

Experiencia fantástica: Very patient with everyone, clean environment and very good dentist!

Experiencia fantástica: i love it here, they know what their doing:)

Experiencia fantástica: Jada was the sweetest lady I have ever ever met. She helped me pick this new amazing color that matches me, let me brush my teeth without the wire in, and for the wire cut so close to the bracket that I can’t even tell it’s there. She held a great convo even tho i could talk lol and was so dang funny. Her along with all the other staff are just absolutely amazing and have made my braces experience wonderful.

Experiencia fantástica: Great orthodontist explains every step of the process well.