Children's Dental Centre of York

Experiencia fantástica: My 3 year old daughter needed extensive work done on her mouth after months of using a medication that I now realize was mostly sugar. Her decay happened so fast and it was very scary to watch. Angela Lutz and her team were able to quickly get us in and set her up for oral surgery. I was terrified. They helped us feel calm all along the way, and we’re always available to answer questions and check in on us. After her surgery, my daughter recovered very quickly. Her teeth look great and no more pain! It feels like a weight has been lifted and I can’t thank this team enough for their kindness and professionalism! Even after all of this, my daughter still plays “dentist” and shows no hesitation to return to a dentist!

Experiencia fantástica: Excellent!!

Experiencia fantástica: I can’t say enough positive things about our child’s experience at Children’s Dental Centre of York! Jen, our dental hygienist, was AMAZING. I don’t use that word lightly. I was absolutely blown away by how incredibly kind and thorough she was by explaining everything my child was going to experience in way she could digest. I’ve had negative experiences at other local pediatric dentists in the past, including being told I wasn’t allowed in the exam room with a child 5+ (which is beyond weird and inappropriate for a number of reasons) and this visit confirmed a great pediatric dentists office does exist! Highly recommend this practice!!

Experiencia fantástica: This is by far the best children’s dental office in the area (maybe anywhere). It’s like if Ms Rachel was a dentist. This is all of their dentists and dental hygienists. I’ve only had an amazing experience bringing my daughter here. She needed additional dental surgery at a hospital setting and they were so kind and communicative during that process. The waiting room has a ton of things to occupy kids (which is so great when you have multiple kids who don’t have an appointment). I love this place. I’ve never had an issue reaching someone at the front desk and from my experience, they are not so overbooked that you can’t get an appointment.

Experiencia fantástica: Our boys LOVE coming to this dentist! Always great experiences, no fear!

Experiencia fantástica: We had a wonderful experience at Children’s Dental Center of York with Dr. Lutz. She is incredibly kind, caring, and truly goes out of her way to make each visit fun and engaging for the kids. Her warm and friendly approach instantly puts little ones at ease. I would highly recommend Dr. Lutz and her team to any parent looking for a positive, kid-friendly dental experience!

Experiencia fantástica: Our kids LOVE coming here! They get treated so well and the staff is amazing with both our kids.

Experiencia fantástica: I called Tuesday to have my kids switched over as new patients, and Wednesday they were already scheduled. Ms. Carla was so sweet over the phone, and got all 3 kiddos scheduled the next day!! By far our best experience, and everyone made our kids feel so comfortable, not rushed and thoroughly explained every step of further treatment plans. The sweetest team!! If I could give more than a 5 star rating I would

Experiencia fantástica: Customer service was excellent! The hygienist and dentist were so gentle, calm, and caring during the filling. They kept my daughter calm through explaining what they were doing and talking to her about what was next. Best kid dentist experience we’ve had in York!

Experiencia fantástica: Every visit my three kids have is smooth, even with my three year old. All the employees are very friendly and wonderful with my kids.

Experiencia fantástica: Fabulous experience! The hygienists and Dr Angie were patient, gentle and so caring. We are so happy we switched to CDCY!!

Experiencia fantástica: Always a wonderful experience from the fun wait room to the experienced and kind dentists. We saw Mrs. Brooke for a cleaning today and she was so fun and engaging with my son he can’t wait to come back!

Experiencia fantástica: They are the most caring and compassionate staff. My son has a learning disability and they are so patient and kind!

Experiencia fantástica: The child-friendly office is very welcoming, and the service is excellent. They are very professional, kind, and patient with the children, making them feel safe.

Experiencia negativa: The dentists are wonderful and work well with kids. However, the hygienist we’ve had the last two cleanings should not work in a children’s dentist office. My 4 year old daughter does not like the dentist and is terrified each time. I know my daughter is not the most cooperative, but the hygienist was not patient and made inappropriate comments to my daughter.

Experiencia fantástica: My 2 year old hadn't been to a dentist yet when she fell and shifted her one front tooth. We were worried about it falling out and called the very next morning to get her seen as an emergency visit. They got us in that morning and were great with her! I was nervous because she doesn't typically do well at the doctors office but they were amazing with her and knew exactly what to do to perform the X-rays and exams they needed to. We will definitely be using this dentist from now on for our routine cleanings.

Experiencia negativa: Called to inquire about getting my son set up as a new patient. The receptionist was yawning over the phone as she says my insurance is out of network. When I realized we had a secondary insurance I called back and she seemed annoyed and brushed me off quickly. Clearly unless you have excellent private insurance she is not willing to discuss all options. As a recruiter this is why we do extensive screening when hiring front desk associates. The first impression of a company should always be pleasant whether they can work with you or not. Please do better.

Experiencia fantástica: Wonderful experience with the surgical procedure necessary for my granddaughter! Staff was amazing…. Super compassionate and caring of first time experience for child and anxious parents!!! Very professional, patient and knowledgeable with all questions asked of them. Ultra appreciative of training and effort taken to make this such a positive experience for our family!! Keep up the good work. I highly recommend your team to any parents for their children!

Experiencia negativa: Good luck if you have more than one small child who do not have appointments at the same time. I was not permitted to bring my 4 year old daughter back for my 2 year old daughter’s appointment today, despite being able to the last time we were there. My older daughter has being seeing mom’s dentist for the past year, so she no longer has appointments with her younger sister. I was expected to leave my 4 year old alone in the waiting room or to send my 2 year old back by herself without mom, “no exceptions”. No thank you. No sympathy or compassion from staff or manager for a 6 months pregnant mom with two sweet little girls in tow. We won’t be back.

Experiencia fantástica: Excellent! Excellent! Excellent! Love the staff and Dr A. Lutz! Exceptional care! Calming care!

Experiencia fantástica: We had a phenomenal first experience for my 3 year olds at the dentist! I definitely recommend this practice to anyone looking.

Experiencia fantástica: Awesome first visit for my girls!! Everyone was very friendly and pleasant to talk to. Much better than where my girls were going.

Experiencia fantástica: Wonderful staff. I mean from the dentist to billing. All of it. They had so much patience with my daughter and I. My toddler is extremely strong willed and they were not forceful with her at all. Gave her a chance to breathe and take a break before getting back to it.

Experiencia fantástica: First time there with my child. Atmosphere is wonderful. I will be taking my child there from now on

Experiencia fantástica: They did an excellent job

Experiencia fantástica: The staff worked well with my autistic niece. Patience and kindness was next level.

Experiencia fantástica: The dentist and dental assistant were very patient with our son who has autism. They were able to explain to him ahead what would happen in order to help him remain calm and less anxious. The dentist was very thorough in her exam.

Experiencia fantástica: Staff/hygenists always friendly, and Dentists are the best. 100% recommend

Experiencia fantástica: The office itself is bright and looks updated. Lots of stuff for the kiddos to do while waiting from PBS kids on the TV for younger ones to a full blown arcade machine for the older kiddos. The staff have always been friendly and personable and have always made my daughter and myself feel welcome. Dr. Angie is awesome! When my daughter got a filling done last year she didn't even flinch when it was time for the needle and she is generally terrified of needles. When we moved to PA from MD I thought I'd never find another dentist for my daughter that I loved as much as the one there, but I can now say I have and am so very thankful.

Experiencia negativa: They refused to treat my 4 year old child because he was cranky because it was an early appointment and are refusing further treatments, yet another child was in the back screaming like they were killing him and that was ok!

Experiencia fantástica: My Son has been going to Children's Dental Centre of York for years,starting with their location on North George Street, down from Apple Hill. I have never had a problem there,staff is professional and friendly. They explain what they have done,show you x-rays,offer tips on cleaning your teeth better,etc. When we first started going there,I was nervous about him going back by himself but the Doctors said that the kids do better without the Parents in the room and he's been going back by himself ever since. I can only remember one time that I went back with him. I was amazed at the room,chair after chair,kids get to wear sunglasses because of the bright lights,it's one big open room. I recommend them,they do have times and days that they see special needs children, on the spectrum,etc.

Experiencia fantástica: Efficient, skilled, thoughtful, comforting and friendly Excellent team work!

Experiencia fantástica: I wish I could make an appointment for myself. That's how much I loved this place. I called on a Tuesday to set up an appointment. They got me in the next morning! The receptionist was wonderfully inviting as well as the rest of the staff. Everyone was genuinely friendly. Our dental tech, Ms. Jen, is an angel. My goodness, my child wouldn't stop talking about her on the ride home. I was a bit anxious because of our experience with our previous dental office. All of my feelings of doubt were taken away even before we saw Dr Lutz. Dr. Lutz, you're amazing at what you do. Thank you for easing my fears and letting me feel comfortable leaving my child's oral health in your hands.

Experiencia fantástica: They were amazing with my son to get his spacers put in! They were very patient! Wonderful experience ♥️

Experiencia fantástica: I am so grateful that we were blessed to have found CYCD! The entire experience for my severely autistic son was so pleasant and wonderful. My son felt comfortable and he cooperated like never before and I attribute it a lot to the kindness of the staff and gentle treatment of him. I will never take him anywhere else again! Thanks Tiffany, Dan and Dr. Angie!

Experiencia fantástica: Dr Angie and her staff are fantastic. My son is so at ease in their office. Highly recommended!

Experiencia fantástica: First time here and my daughter loved it said it was so much better then where she went before

Experiencia fantástica: They are very kind to the kids and treat them like individuals. I went there as a child, and both my kids have gone and are currently going there. Dr. Amber & Dr. Angie are wonderful with the kids and make going to the dentist fun, not a scary time. Best place to take your kids!!

Experiencia fantástica: Fantastic practice. Did you ever look forward to going to the dentist as a child? I certainly never did. Our kids LOVE going. They’ve created an incredibly accommodating environment that helps to eliminate the fear kids sometimes have of going to the dentist. I’m grateful they’ve seen a need in the community to also support children with special needs, I truly do not know what we’d do without this practice as an option.

Experiencia fantástica: I have been bringing my daughter to CDCY since she was ten months old. Over the last eight years, we continue to be shown excellent care and treatment by all staff. Dr. Lutz was born to work with children, and we are continuously impressed with each visit.

Experiencia negativa: Unfortunately, I did not have the best experience. I brought my 3.5 year old here for a cavity filling evaluation. They saw him for about 2 minutes before telling me he would need sedation in a hospital setting to do the cavity. He wasn’t being combative and he was following commands well from where I was standing. My older daughter had one filled in office at the same age with no issues, so I was reluctant to do any sort of sedation like that. I understand it’s probably very easy when the child is completely sedated for the dentist to fill a cavity and maybe they prefer it that way here. I got a second opinion by another pediatric dentist and made an appointment for the filling and he did so well in office that they were able to fill another cavity during the same visit! He sat for 45 mins perfectly still and cooperative. I was glad I trusted myself here and not the shortest evaluation I’ve ever seen from a dentist. She didn’t seem to understand why I would question her assessment. I was out hundreds just for the evaluation there. I am upset about that, but in the end, my little guy did not need a hospital visit.

Experiencia fantástica: They were so good and wonderful wit my son. I definitely recommend this place they give out toothbrushes and prizes for the kids also have iPads on tables to kids to help play with! Wonderful ladies

Experiencia fantástica: Wonderful experience for my daughter and myself!

Experiencia fantástica: This was the first time going to a dental place for my child. They were very pleasant, understanding, and amazing working with my child 16 months old. Even when I called to set up an appointment the receptionist was very nice. The environment feel was very comfortable and set up for children to feel welcome and safe. I absolutely recommend this place to anyone who their child needs dental care.

Experiencia fantástica: Great place to take your kiddos. Dr. Amber and Dr. Angie are great

Experiencia fantástica: Absolutely love every single thing about this office! So patient & kind to the little children. 10/10

Experiencia fantástica: I would give 100 stars if I could. The staff is exceptional, professional, caring and knowledgeable. All of the dentists are very patient and kind with the kids and they do a great job of explaining everything to them and the parents/guardians. Would recommend highly!!

Experiencia fantástica: Everyone is so nice at the office. They made my sons experience fun for him and he left not scared to go back to the dentist.

Experiencia fantástica: I have a 28 yr old son with Autism that has successfully had ALL his dental needs cared for since he was 2 years old. The entire staff is INCREDIBLY patient, kind and accommodating to all his sensory issues. His cleanings are done to perfection! Some yrs his insurance declines an Out Of Network approval...I pay out of pocket. His having excellent dental care is priceless! I highly recommend Children's Dental Center!

Experiencia fantástica: Dr Angie and the staff always take such great care of our kids!!

Experiencia fantástica: Staff are amazing! So much patience with my child who has Downs Syndrome. Truly a pleasant visit for my son and me! No more stressful dental visits! Love Children's Dental Centre of York!!!

Experiencia fantástica: Wonderful dental practice. They took all the time necessary to put my boys at ease with the procedure and were incredibly attentive throughout the visit. The best pediatric dental practice in York.

Experiencia fantástica: Everyone was so nice and gentle with my child. I’d give them more than 5 stars if I could!

Experiencia fantástica: I took my (almost) 3 year old into the office today, it was her first visit to the dentist. I can’t even put into words at how amazing our visit was, my daughter tends to be on the shy side and Tiffany was so patient and sweet with my daughter talking her through the whole experience and letting her be a part of the whole process. Dr Angie was also really great. When all was done, my daughter asked if we were going back tomorrow! This is just what I had hoped for for my daughters experience at the dentist!!

Experiencia fantástica: My son’s first experience and it could not have been better. Everyone is friendly and you can tell their goal is for the children to be comfortable! Love it! My son smiling with his squeaky clean shiny teeth!

Experiencia fantástica: They make your little feel comfortable and relaxed with positive interaction. Very patient staff.

Experiencia fantástica: This is the greatest dental office I have ever been too. Top notch from the front desk to the checkout.

Experiencia positiva: My wife and I took our 15 month son here for his first check up. Registration and communication was great, office was very clean and comfortable, we only waited 2 minutes to be seen and Dr. Slevin was good with our son. Taking off 2 stars because we were told that only one of us could accompany our son back for his appointment due to spacing in the room. The room was very large with an extra chair in the corner with plenty of space for the 2nd parent to attend. We appreciated Dr. Slevin making an exception and allowing my wife to accompany us back but we were told by reception that the other dentists wouldn't allow it. With numerous other pediatric dentists in the area, we won't be returning because something as simple as both of us wanting to attend our son's first dental appointment shouldn't have been such a hassle.

Experiencia fantástica: We love everything about this office! The waiting room is totally kid friendly and the staff is excellent!

Experiencia fantástica: Best pediatric dentist we have ever been to. They are very thorough with my daughter who is special needs. Also very patient.

Experiencia fantástica: They are so patient and kind with the children.

Experiencia fantástica: Awesome as always and bonus aloha snow today!

Experiencia fantástica: Our son loves to go to you guys because you are so kind and gentle with him.

Experiencia fantástica: Absolute greatest children's dental place to take your kiddo! Made my son feel so special and was incredibly kid oriented and friendly. Won't be taking him anywhere else.

Experiencia fantástica: Could not have asked for a better experience. Great patient staff that made my 2 1/2 year old daughter feel like she was at a fun place rather than the dentist. I would recommend for all parents. My daughter is very skeptical of places and wanted to go back! Thank you to all of the staff!

Experiencia fantástica: Friendly, upbeat staff, Exceptional care!! My daughter was so nervous but left with big smile! We are so happy our friends suggested Dr. Amber!!

Experiencia fantástica: Today was my daughter's 1st appointment. The staff was so understanding and knowledgeable working with my daughter that has Autism. This was the first time she had a though cleaning without tears from myself or her. I would highly recommend this practice to anyone especially with children with special needs.

Experiencia fantástica: My 15 month old had his first dentist appointment at CDC York today, and I was so impressed and happy with our experience! All the staff were so friendly and sweet with him, he had so much fun in the waiting room with the toys, and his first courtesy exam was quick and easy!

Experiencia fantástica: Really puts my mind (and my children’s mind) at ease. I would recommend them in a heartbeat!

Experiencia fantástica: The staff was very friendly and helpful. Everyone was very professional and informative.

Experiencia fantástica: This office exceeded my expectations! Staff was exceptional with my children and did a great job with cleanings and exams. This is the only dentist I want to take my children. I'd like to rate it 10 stars!

Experiencia fantástica: I am so thankful that I found Children’s Dental Centre of York! This is the third practice I’ve taken my child to, who has Down Syndrome, and needs special care for his teeth. The entire staff was kind and caring and made him feel so comfortable and cared about. They were very thorough and knowledgeable about his condition and his teeth are sparkling! My only regret is that I didn’t find them sooner! According to my experiences, they are by far the best in York and Lancaster combined. 5 stars is just not enough!

Experiencia fantástica: I’ve been taking my 5 year old here since he was 3 and we love it. They are wonderful with young children who may be afraid of the dentist and the X-rays. We tried other places first that did not work out but have never had any trouble with CDCY. It’s always a fun time when we come to the dentist now. I’ll be bringing my 2 year old here too.

Experiencia fantástica: My 8 yr old daughter was TERRIFIED to come to the dentist, i mean, absolute meltdown she had about it. Miss Tiffany was soooo great with her! She calmed her fears by explaining in kiddie detail every single aspect of what she was doing and my daughter felt so much better about the dentist. Dr. Amber was super kind and nice as well and talked to us about next steps and options for care. It was such a great experience and every single employee we encountered was so kind, friendly, welcoming and nice!

Experiencia fantástica: Dr. Amber was amazing! The whole staff is great from the time you walk in the door to when you’re leaving. We love this office.

Experiencia fantástica: This is absolutely the best dentist my daughter has been to. All of the staff in its entirety are so welcoming, patient, and kind. Walking in to the waiting area, you’re immediately welcomed by a smiling face who makes sure to not only greet me, but greet my child as well. The hygienist & Dr. Amber equally have made sure to take their time with my daughter, having their primary focus be on BUILDING a relationship with her. It’s transparent enough that my daughter’s comfortability is their utmost priority. It makes my mama heart overflow knowing she’s in such good hands with people who want the absolute best outcome for her. My insurance isn’t even taken here, yet I will continue to pay out of pocket to ensure that CDCY remains my child’s primary dentist. They are just SOO good and go above & beyond. Highly, highly recommend to anyone.

Experiencia fantástica: Everyone is so nice!!! As a mom of a special needs child it was very comforting that all the staff was super nice and explained everything step by step. Definitely recommend!!!

Experiencia fantástica: This is the BEST dentist we've ever taken our son to! He has special needs so he gets very worked up when being held down. Everyone was so calming, patient and kind. I feel they provide the only way we can get his teeth cleaned without being fully sedated. If you have someone with special needs or Autism, this is the BEST dentist to go to!! If I could give 100 stars I would!

Experiencia fantástica: Thank you for your TLC! Another perfect checkup for Sarah!

Experiencia fantástica: Fantastic customer service from the moment you step in the door to the time you check out. My girls had a fantastic experience thanks to Tiffany, Anita and Dr Angie. They love going to the dentist!

Experiencia fantástica: This place is incredible! Absolutely excellent staff from the receptionist to the nurses and Doctor. They are excellent in everything the do and really care for the children.

Experiencia fantástica: They were great!! Explained everything to me and my child before doing anything. Great team work! They were patient and kind with our two year old and she walked out smiling and happy! I recommend 100% to any family in need of a dentist.

Experiencia fantástica: Dr. Amber and Dr. Angie are awesome! They listen to you and are gentle with my children. All the dental hygienists are great! They are so calm and are able to make my children comfortable getting their teeth cleaned! They talked with my kids, answered their questions and our questions! They are amazing workers in that office including those at the front desk! Thank you all for taking care of our children!

Experiencia fantástica: Very impressed with the team! Everyone was so friendly. My child is skittish and became enamored with the everyone she met. She asked to come back! And for a child that has had some skittish moments. This is everything I could have asked for.

Experiencia fantástica: Everyone was so nice! Dr. Angie was amazing with my 6 yr old. She’s had some traumatic experiences at other dentist offices but she was completely at ease here!! They also got her an appointment right away, which was very surprising considering the wait time for other local dentist’s. Would highly recommend!!

Experiencia fantástica: Amazing first experience with our one year old. Highly recommend!

Experiencia fantástica: My kids will never go anywhere else. Dr Angie and her staff are amazing! From check in to check out they did everything they could to make my son feel comfortable.

Experiencia fantástica: Such great staff! There were so kind and patient with my son,who is autistic and has a fear of doctors.

Experiencia fantástica: Staff was pleasant and kind, staff took the time to explain things to my son who was nervous and is excited to go next time.

Experiencia fantástica: My kids absolutely love going to Dr Angie. The whole staff is fun, but calming.

Experiencia fantástica: This practice goes above and beyond always. Having a special needs non-verbal child can cause terrible anxiety. However the staff at CDCY goes at the pace of the patient. Taking the time needed for a successful cleaning and visit.

Experiencia fantástica: My 5 and 3 year olds always look forward to their check ups. Staff are friendly and make children feel welcome and not afraid. Highly recommend

Experiencia fantástica: Everything from setting up the appointment, all of the staff, the facility and entire experience was great. My daughter and I had a great experience and will for sure return!

Experiencia fantástica: Amazing people and we’re so kind and caring with my 3 year old who has had a traumatic experience elsewhere! Highly recommend!

Experiencia fantástica: The dentist is stressful as it is, I’m very thankful and please with the team at CDCY. The office was very welcoming, clean and kid friendly!! The staff was very patient and really took their time explaining the process of x ray , the tools they used in his cleaning. Never made us feel rushed, Dr.Angie was willing to answer questions and explained my concerns. Overall an awesome experience, Highly recommend.

Experiencia fantástica: CDCY is amazing. They were unbelievable with my son . My son is 3 and he did not want to leave . Who can say that about a dentist office ! He had such a great experience.

Experiencia fantástica: Dr. Angie and her staff are absolutely phenomenal. Our kids love going here and it’s always a positive experience.

Experiencia fantástica: We had the best experience at Children’s Dental Centre of York! It was evident that every single staff member was highly trained in how to positively interact with children of all ages. My son, who is 3, had such a great visit and the staff truly made his first cleaning a breeze. I couldn’t recommend this office enough!

Experiencia fantástica: We love this dental office, very clean, great professionals Dr Angel is an outstanding dentist we really like her! All the staff are very friendly and helpful!

Experiencia fantástica: Great atmosphere, great work highly recommended!