Aspen Dental - Rocky Mount, NC

955 N Wesleyan Blvd, 27804, Rocky Mount

Located in Rocky Mount, NC, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-18h
  • Martes: 8h-18h
  • Miércoles: 8h-18h
  • Jueves: 8h-17h
  • Viernes: 8h-13h
  • Sábado: (closed)

Nuestro comentario desde Best Dentists Club sobre Aspen Dental - Rocky Mount, NC:

Un ambiente acogedor para pacientes con ansiedad

Los pacientes que visitan Aspen Dental en Rocky Mount, NC, destacan frecuentemente la capacidad excepcional del equipo para crear un entorno relajado y de apoyo. El personal es elogiado por su amabilidad, paciencia y comprensión, especialmente para aquellos que experimentan ansiedad dental o han tenido experiencias traumáticas. Muchas reseñas mencionan cómo el equipo se toma el tiempo para explicar cada paso con claridad, ayudando a los pacientes a sentirse seguros y respetados durante su visita.

Cuidado experto e higiene dental suave

El equipo clínico, incluyendo higienistas como Shelbie, Shanta y Latisha, recibe altas puntuaciones por su minuciosidad y técnica suave. Los pacientes valoran la educación detallada sobre la salud oral y el enfoque libre de dolor en procedimientos como limpiezas profundas y extracciones. Los dentistas, incluyendo al Dr. Siddiqui y la Dra. Fields, son reconocidos por su profesionalismo y por escuchar las preocupaciones de los pacientes para crear planes de tratamiento personalizados.

Soluciones dentales integrales

Aspen Dental ofrece una amplia gama de servicios para abordar diversas necesidades de salud oral. La clínica es muy valorada por su trabajo en:

  • Restauración dental, incluyendo coronas, puentes y obturaciones
  • Prótesis, como dentaduras y soluciones soportadas por implantes
  • Cuidado preventivo y revisiones rutinarias
  • Servicios dentales de emergencia para el alivio del dolor urgente

Financiación transparente y apoyo con seguros

La accesibilidad es un enfoque clave, con la oficina aceptando la mayoría de los planes de seguros principales. El equipo financiero es a menudo elogiado por su ayuda para navegar por la cobertura del seguro y explicar las opciones de pago. Muchos pacientes valoran el enfoque transparente sobre los costos y la asistencia proporcionada para encontrar planes de financiación asequibles que se ajusten a sus presupuestos.

Servicios y Tratamientos

Implantes dentales

Aspen Dental - Rocky Mount, NC: Opiniones

4.1/5 (200 Opiniones)
Graham Matthews Publicada en Google 1 month ago

Experiencia fantástica: The staff was very welcoming and helpful! Shelbie did a fantastic job and was very polite and professional!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for leaving a 5-star review, Graham! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.

donna phillips Publicada en Google 1 month ago

Experiencia fantástica: I was very satisfied with my treatment and service. Everything was explained clearly and I understood everything well. The staff was so awesome and respectful. I will be going back again

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Donna , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.

Jerome McCombs Publicada en Google 1 month ago

Experiencia fantástica: Staff was extremely helpful and informative in all details of my visit, pricing and financing was excellent

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate you sharing this with us, Jerome. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.

Rahsheda Anthony Publicada en Google 1 month ago

Experiencia negativa: Front desk rep is a smart mouth when I informed that they called me during work and I requested a call back she made a comment “well I guess your pretty busy to take our call “ upon arrival when discussing my services . Requested time off from work only for me not to be seen due to pregnancy.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Hello Rahsheda! It is generally safe and even recommended to see a dentist while pregnant. Routine dental care, including cleanings, fillings, and extractions, can be performed safely during pregnancy, provided you inform your dentist about your pregnancy status and acquire an OB release. Once you have a release from your OB, please give us a call and we will be happy to get you rescheduled.

Chepsie Chumba (CC) Publicada en Google 2 months ago

Experiencia fantástica: Dr Siddiqui did an awesome job in taking out an infected #13 tooth. I was in so much pain, and he was kind in offering emotional help as I went through with it. His staff and other Doctors were great too. My best dentist in this entire world. OMG!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for your kind words and sharing a positive review, Chepsie. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.

Cassidy Garvey Publicada en Google 2 months ago

Experiencia negativa: They call you a few days before to confirm your appointment which is understandable. However if you do not pick up the phone, they will not leave a voice message like a normal business professional. Instead they will call you over and over again until you pick up. Mind you, the call is simply to confirm your appointment that you probably already confirmed via text like most patients.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Hi Cassidy, thank you for giving us the opportunity to address this. We’re always looking for ways to improve and insights like yours to help us do better. We appreciate you taking the time to share your experience.

JD James Publicada en Google 2 months ago

Experiencia negativa: Terrible liars. I called ahead and was told by a scheduling rep that they accept my insurance. I asked multiple times to verify that they take my specific insurance and was reassured that, "yes" they do take my specific insurance. Wouldn't give straight-forward answers when asked; she answered every question like a politician instead of answering directly. Then she lied and said that she couldn't tell me if they had any available appointments on the day unless I gave her all my demographic info first. Finally got an appointment scheduled after all her BS. Drove over an hour away, then waited for a few more hours just to be sure I made the scheduled appointment on time, only to be told at reception that they don't take my insurance. They'll lie and tell you anything to get you in the door and then pull the rug once you get there. Shady, slimey, scammy, no-good liars that have no respect for other people's time, effort or gas money. Will never consider Aspen again and will steer all family and friends away from all their offices and affiliates everywhere.

Christopher Hales Publicada en Google 2 months ago

Experiencia fantástica: Shelbie was very nice and extremely knowledgeable.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate you choosing our office and sharing your experience, Christopher. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!

Shannon Pierce Publicada en Google 3 months ago

Experiencia fantástica: I had a great experience here at Aspen Dental. The staff was incredibly helpful and friendly to deal with. I’m looking forward to going back for my follow-up appointments.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.

Tiffany Howard Publicada en Google 3 months ago

Experiencia fantástica: First visit was amazing! As soon as I walked in the door. Everyone had smiles and greeted me nicely and they are so respectful. Even if they were handling their on duties they still spoke to everyone. That was a major plus to me. The staff helped me and also educated me about my concerns and made me feel comfortable.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for leaving a 5-star review, Tiffany! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.

Daniel West Publicada en Google 3 months ago

Experiencia negativa: Absolutely awful experience. I wish I could leave 0 stars. Had 3 visits and each one got worse until I decided not to return anymore.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for your feedback, Daniel. If you’re open to sharing more details, we’d truly appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our office so we can learn more. We’re here to listen and help.

boogie2020 Boogie1977 Publicada en Google 3 months ago

Experiencia fantástica: The guys there are awesome Great service so helpful

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Boogie2020 , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.

Tim E Publicada en Google 3 months ago

Experiencia fantástica: Jalyn. Very professional, knowledgeable and I felt comfortable with her services.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate you sharing this with us, Tim. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.

Krika Bell Publicada en Google 3 months ago

Experiencia fantástica: Shelbie is the best!!! She was very gentle with my deep cleaning process

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Krika, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.

Stephanie Williams Publicada en Google 3 months ago

Experiencia positiva: My extraction was painless. I didn't feel a thing and the aftercare instructions were great. No pain medication was needed and I was back to normal on the 2nd day.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Stephanie, thank you for choosing our office and for sharing your experience. We’re glad we could support you and always welcome feedback as we continue to improve.

rhonda cooper Publicada en Google 4 months ago

Experiencia fantástica: I can't thank this office enough! From the initial scheduling of my appointment, from the office staff to the clinical staff and Doc!!! Thank you Iices from the very beginning and Jalyn for the delivery. Dr. Siddiqui, thank you for listening to my needs.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates!

Diamond Williams Publicada en Google 4 months ago

Experiencia fantástica: If I could Miss Shelbie 10 ⭐️'s I would she is the absolute greatest hygienist I've had since my initial visit she recommended products and helpful in understanding the dental questions and hopefully Aspen can see her hard work and helpfulness to customers! Thank you again!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you!

Matthew Joyner Publicada en Google 4 months ago

Experiencia fantástica: Great experience. New technology, nice people and on point. Shelbie was great. I had anxiety about teeth cleaning, but it was a breeze. Told me everything going on. Got me in and out, and wasn't bad at all.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience!

elliott barnes Publicada en Google 4 months ago

Experiencia fantástica: After more than 20 years of avoiding the dentist due to a traumatic past experience, I finally decided to go—and I’m genuinely glad I chose Aspen Dental. From the moment I walked in, the entire team was welcoming, patient, and understanding. Dental anxiety is very real for me, but they never made me feel rushed or dismissed. Instead, they took the time to explain every step of the process clearly and calmly, which made a huge difference in helping me feel at ease. Their professionalism, kindness, and attention to my comfort completely changed how I view dental visits. What I had built up in my mind for decades turned out to be a positive and manageable experience. If you’ve been putting off dental care because of fear or a bad experience in the past, I can honestly say this team goes above and beyond to make you feel safe and respected. I’m grateful for the care I received and wouldn’t hesitate to recommend them.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience!

Forrest Smith Publicada en Google 4 months ago

Experiencia positiva: Very professional. They explained what they were going to do and then asked for questions. They were very transparent about everything they did. Cost was reasonable. There was quite a bit of waiting in between the different steps. The tvs helped kill the time. But I would say too much time in between the steps was the only thing I did not like about the place.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate your review! We're always working to improve and hope your next visit is even better. Thanks for the positive review! We’ll continue working to make each visit a 5-star experience.

Jesah'ahazya Lyons Publicada en Google 4 months ago

Experiencia fantástica: Shelbie was amazing! She was very nice and she answered every question that I had after my services were complete. 10/10, would definitely recommend :)

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you!

Daniel Booth Publicada en Google 4 months ago

Experiencia fantástica: Shelbie was amazing. She walked me through everything, step by step, patient and answered all my questions. Highly recommend

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing!

Brett Swails ,Jr. Publicada en Google 4 months ago

Experiencia fantástica: Everyone was very welcoming and professional to my needs

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience!

Hala Yehya Publicada en Google 4 months ago

Experiencia fantástica: Top tier experience honestly. The staff was super gentle and made me feel comfortable the whole time. Everyone there is really kind and welcoming, especially the manager who goes above and beyond to make sure everything runs smoothly. You can tell they actually care about their patients. Great dental office, I’d definitely recommend!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates

Deborah Publicada en Google 4 months ago

Experiencia fantástica: My experience was a very good one. Thanks to an awesome Dr. and his amazing assistant Rebecca.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you!

Rebecca Ross Publicada en Google 4 months ago

Experiencia fantástica: After an embarrassingly long hiatus of managing my dental hygiene, I reluctantly made my first dentist appointment with Aspen Dental. I appreciated their transparent pricing, relaxed atmosphere, and thorough explanations of treatment options. I want to give a special shout out to the staff, especially Dr. Kristin Fields, who had a very calming and welcoming bedside demeanor and the Hygienist Shanta Fields, who not only did an excellent job with an extensive, painless deep cleaning (I feel good as new!), but was very patient and accommodating to my nervous demeanor. If dental anxiety is keeping you from getting the care you need, I highly suggest giving these two professionals a try!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience!

Bernadette Harrison Publicada en Google 4 months ago

Experiencia fantástica: Very friendly staff extremely professional and polite

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience!

Missy Burk Publicada en Google 4 months ago

Experiencia negativa: Yhe dentist gave me a lecture on how to brush my teeth when i said i was concerned about one tooth with a receeding gum. I want solutions not a lecture as if i am 10. They expected me to pay for a procedure up front instead of filing an insurance claim like they are supposed 6o. They charged me $300 over what I should based on insurance. Then expected me to pay anpther $500 at my next visit. I'm pissed.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate you letting us know about the trouble you’re experiencing, Missy. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187.

Loretta Bell Publicada en Google 4 months ago

Experiencia fantástica: My time at Aspen the beautiful dental I’m very comfortable with the people very professional

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Tameka Bell Publicada en Google 4 months ago

Experiencia fantástica: Latisha did an amazing job .. the best great attitude and over all so professional thanks Tisha you the best…

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Johnny Holmes Publicada en Google 4 months ago

Experiencia fantástica: I loved the attention to all of my concerns. Latisha was absolutely wonderful. Patience, gentle, and informative. As a person that has a fear of dental offices she showed a love for her job and myself as a patient. The rest of the staff was all smiles. The only issue was the very thing I went there for lead turned out to be a estimate in the thousands. I was only concerned about grinding in my jaw bone! Not one tooth ache or major teeth or gun bone issues. I'll be asking for the copies of the xrays and scans to get a second opinion.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Amanda Warren Publicada en Google 4 months ago

Experiencia fantástica: Coming to aspen dentL was the best thing I did. I was nervous and they all made me feel so calm. Nour and Latisha were amazing. Dr. Fields was too notch. I would recommend aspen dental for all you dental needs.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

the best reason Publicada en Google 4 months ago

Experiencia fantástica: The staff and doctor Siddiqi were very professional and so understanding I would highly recommend any one with dental problems to give dr Siddiqi and his staff a call

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Hope Betrand Publicada en Google 4 months ago

Experiencia positiva: After a year of visiting different dentist offices, I decided on Aspen Dental because, my initial contact was with Dr. Shihidi, he went over everything, I felt like a built a rapport with him, so I scheduled my appointment, because of my work schedule I was able to get the appointment on a Saturday which was a plus. The day of my appointment comes, I go in a room and I am told a "Dr Fields" would be in shortly. I never met Dr. Fields, never heard of Dr. Fields at this point I wanted to cancel my appointment, because I wasn't told that Dr. Shihidi would not be providing the service. But nonetheless, I stayed, Dr. Fields was nice enough but if my insurance and I are paying for the service, I should be able to choose or it should be communicated with me that there was a change in the dentist that would be providing the service. Would I recommend Aspen, yes, and I will refer others as well.

Bettie Jo Perry Publicada en Google 5 months ago

Experiencia fantástica: Today is second time visiting Aspen Dental in Rockymount, N.C. I was very happy with the service I received. My Hygienist Shelbie, was very nice, and she did a great job. She made me feel very comfortable. Aspen Dental overall the staff was really nice. It was indeed a very nice atmosphere. I'm looking forward to my next visit.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Maddie Cutchin Publicada en Google 5 months ago

Experiencia fantástica: The staff at Aspen Dental are professional and paid attention to my needs. I can honestly say that I was expect to feel so much pain during the tooth extraction. I felt nothing. I was so impressed. I would refer others to Aspen Dental in Rocky Mount, NC. Great experience. Planning on staying with them for my dental care.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Monica De La Torre Publicada en Google 5 months ago

Experiencia fantástica: This was our first time here and honestly such a great experience! From the moment we walked in, everyone was super welcoming and kind. The first dental assistant was SO sweet she answered all our questions and made sure my mom felt comfortable the whole time, which I really appreciated. Then Shelbie was just as amazing, super friendly and helpful! And Dr. Mohammad Spouh was great overall very professional and made everything feel easy and stress-free. 10/10 experience, I definitely recommend! We’re already looking forward to coming back for our follow-up

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Joseph Snide Publicada en Google 5 months ago

Experiencia positiva: It was a great experience with my dentures that had a crack in the top plate and they fixed it fairly quickly so I was able to walk out with my teeth in

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for sharing your review. We’ll work to make each visit even better! – The Customer Service Team

Keith Publicada en Google 5 months ago

Experiencia fantástica: I had a terrible experience at the dentist when I was younger, which made me a bit apprehensive about going back. However, Shelbie Terrell completely changed my perspective. She was incredibly patient and made me feel completely relaxed and comfortable throughout the entire appointment.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Susan McShane Publicada en Google 5 months ago

Experiencia negativa: Outrageously expensive $7000 for a single implant. Running late and refused to even apologize. All they was that the dentist was coming from Raleigh. It is extremely disrespectful to the patient if the dentist is late for the first appointment of the day and it means every appointment for the day will be late. Not a good way to treat patients.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re committed to providing every patient with the best possible experience, and we understand your frustration with the wait time you encountered, Susan. Thank you for taking the time to share your feedback, it helps us improve and better serve our patients in the future.

Stacey Newsome Publicada en Google 5 months ago

Experiencia fantástica: Great care and very attentive to your needs. Highly recommend.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Tyrell Lowe Publicada en Google 5 months ago

Experiencia fantástica: Pretty cool and professional staff. Shelbie did an amazing job with my deep cleaning and was very informative about what she was doing. Services were greatly appreciated and glad I wasnt hurt when I left.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Chauncy Jones Publicada en Google 5 months ago

Experiencia fantástica: I have bad anxiety when I go too the Dentist from an bad experience from childhood. But when I must say Shelbie took real good care of me and was very professional. I highly recommend her Dental care for anyone that's in need.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

kecia Richardson Publicada en Google 5 months ago

Experiencia fantástica: Shelbie you rock honey! I had to best time with you ! From the beginning to end! Thank you for the cleaning and mostly thank you a great experience . Love the laughs we had too. To the staff thank you so much helping me get my smile back.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Therica Henderson Publicada en Google 5 months ago

Experiencia fantástica: Shelbie and the entire Aspen Dental Team was absolutely AMAZING!!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Stephanie Mckeel Publicada en Google 5 months ago

Experiencia fantástica: From the time I walked into the door at Aspen Dental, the staff was very pleasant. After I was called back, I had a series of VERY THOROUGH X-rays taken by Latisha and she explained to me in detail exactly what type of scan was being done and the reason behind it. She was also very gentle and accommodating to the pain that my mouth is in. She also engaged in a conversation with me regarding her own experience with a bad tooth once and very professionally explained to me the importance of the scan and to ease my mind that she too has received care from here while working here. She also explained step by step that after the dentist comes in that I would then speak to another staff member regarding finance options on whatever care plan the dentist recommends. I haven’t even see the dentist yet but I would recommend Aspen Dental to anyone and if the last two staff members are as pleasant as she is then a 10 out of 10 isn’t a high enough score. I have been very pleased with this first visit and actually looking forward to coming back for care.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

tina hudson Publicada en Google 5 months ago

Experiencia fantástica: Excellent dr siddigi and iices latisha was so good they took good care of me great job from Jacqueline hudson

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Pamela Parker Publicada en Google 5 months ago

Experiencia fantástica: Very welcoming and accommodating. Explained every step in detail. Though I have a great fear of the dentist, my care was handled with understanding of my situation with a pleasant attitude. I can’t wait to share this experience.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

Eric Johnson Publicada en Google 5 months ago

Experiencia fantástica: April was very helpful, she was able to understand my issues with the fitting of my partial denture.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Bryce Rhodes Publicada en Google 6 months ago

Experiencia fantástica: The front desk staff is great, specifically Haley. Latisha is amazing as always, and Dr. Siddiqi is super kind and helpful. Thank you Dr. Siddiqi for giving me my smile back. I am forever grateful for this group of people, sorry I don't recall the names of everyone else who has helped me. Thank you so much to everyone here. Highly recommended!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Donna Savage Publicada en Google 6 months ago

Experiencia fantástica: April and Shanta were both friendly and attentive.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Geo Dude Publicada en Google 6 months ago

Experiencia fantástica: Wish I get leave a ten star review. Shante was fantastic. I'd recommend anyone to visit.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Iyone Scales Publicada en Google 6 months ago

Experiencia positiva: The dentist are great! The financial services do not follow up. When asked about getting help with paying your bill they need to explain more about what to expect. I’ve called the finance services several times but no one responded back to me about what I need to talk to them about.

Eley Boone Publicada en Google 6 months ago

Experiencia fantástica: Shanta Fields RDH, was very professional and kind while cleaning my teeth today. Thanks so much !

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Kimberly Cioffi Publicada en Google 6 months ago

Experiencia fantástica: April was so kind to me and helpful. Thank you for making my experience here so grateful and at ease.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

James Leroy Publicada en Google 6 months ago

Experiencia positiva: After making my appt online I did receive an email with a question about my insurance to which I called and thought it was taken care of. Once in the office I filled out my new patient questions and was soon called into the back. Once back there I was immediately offered a cancer screening at a fee of 35 which kinda was odd but ok . I was then taken for X-rays by a young lady and she did a great job explaining and talking me thru the process I was then taken to a separate room where the hygienist came in and gave me an exam and explained a treatment plan or process she was very professional and informative and that I would or could see the cost as I was shown options for payment. I then was given a scan of my teeth and once finished I waited for the doctor to enter. After a short time the doctor came in we discussed what I had concerns with and what the doctor recommend and even agreed with changes that I had suggested and explained the good and the bad with what I had in mind , and at this point there was a plan of action put into place. I was then told to go upfront in order to speak with the front end staff. As I sit I noticed a tablet in front of me with a clear view of " GET FINANCING " which was strange because I have dental insurance and without sending a pre claim to my insurance how would they know or determine my co pay or my patient share of the bill. After the treatment is explain I'm then presented with a bill for over 9k which my portion of that was 6k I then explain that there's some options I did not want and the bill is refreshed with the new treatment and my bill is 6k with my portion being just under 1900 I then asked what the payment is for and was told this is what your insurance estimate price is. I asked what an insurance estimate price is because my insurance covers me 100% and I do not have a co pay she explain they contacted the insurance and this is the amount I have to pay while disagreeing with her she then looks and see's that my coverage doesn't charge or require a co pay and that I'm covered 100% but yet still insist that I pay a estimate fee of 1900. Although the finance person was very nice and tried to explain it I did not understand and nor could the finance person rationally explain it Overall this may be an extremely good dentist and may do well with there clients. But the upsell is out of control and makes me think this is not the kind of place that I want to do business with So I spent about 2hrs there and their sticking point is to lock me into a financing agreement in order to possibly give me a appt to start any of the work that was recommended which in most cases cause people to find themselves in financial situations prior to any work being done and if I have insurance which covers 99-100% of the work why am I being charged any thing up front Maybe this is how dental offices do there billing and how they treat customers but in my opinion this is wrong almost predatory financial practicing Don't believe that I will return

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Hi James, we really appreciate you for taking a moment to share your feedback. We regret that your experience didn't live up to expectations. We wanted to let you know that we’ve read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team

Gesselle Mahinay Publicada en Google 6 months ago

Experiencia fantástica: Had such a great experience with my hygienist Shelbie yesterday! She was gentle, thorough, and made me feel completely at ease the entire visit. I truly appreciate her professionalism and kindness—best cleaning I’ve had in a long time! - Gesselle

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

CINDY HOLMES Publicada en Google 6 months ago

Experiencia fantástica: I recently visited Aspen Dental and was feeling incredibly nervous about my appointment. Thankfully, I worked with Shelbie, the dental technician, and she was absolutely wonderful. She immediately picked up on my anxiety and went out of her way to make me feel comfortable and at ease. Shelbie was patient, kind, and explained everything. It’s rare to find someone who combines technical skill with that much genuine care for the patient. If you're someone who gets a bit anxious at the dentist, I highly recommend asking for her!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Arnette Jones Publicada en Google 6 months ago

Experiencia fantástica: Very kind, dental assistant & finance person. They helped me so very much. Not only are they efficient, they are not judgemental. They really treated me with kindness & every effort! I'm thankful & grateful for the staff there!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Angelica Hernandez Publicada en Google 6 months ago

Experiencia fantástica: I just want to thank the entire staff for being so kind and friendly. I was suffering from a tooth ache that hit the previous night and i was able to get an appt the very next day!!! I had had terrible experience at dentist offices in the last and going back to a new dentist was scary but they greeting me from the moment i walked in they were very patient with me and my anxiety. My x-ray tech was very patient and cautious about taking my pics as she knew i was in pain. I want to thank my Dental Hygienist Shanta Fields, she was very professional, respectful, and gained my trust from the first day. Shanta talked me through it all and made sure i was in no pain during the whole deep tissue cleaning. She was very thorough explaining my future dental plans and thw work up i will need, making it comfortable for me to come back for my further visita and lastly i want to thank the Dentist. Dr. Siddiqi. He was very professional, kind and had great bedside manners. He explained the dental procedures I will need and answered all my questions. Looking forward to coming here again for my future dental needs.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Noah Robinson Publicada en Google 6 months ago

Experiencia fantástica: I had a great experience here. Will definitely be coming back

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Jay Garlow Publicada en Google 6 months ago

Experiencia fantástica: Very happy with my visit today, and I dislike dentists. Very upfront and easy to understand, walked me through ever step and kept me informed. I liked all the people I dealt with, overall a great first impression. Update: Had extraction of teeth and prep for implant dentures, very happy so far, the experience was one of the best dental surgeries I've had(I've had a lot). Very relaxed atmosphere, very attentive staff, and did a wonderful job. Would recommend Aspen Dental to anyone who needs dental work. Very happy from a person who used to hate going to the dentist. UPDATE: Have received my new teeth and I am extremely happy with the work I had done, every aspect of this process was amazing and easy, the made sure I had teeth for my brothers wedding and have provided me with permanent lock in teeth. This was something I feared, but Aspen Dental and the people there made it a great experience. I am extremely happy with all the work and results I got from them. Thank you for giving me my smile and confidence back, should have done this long ago.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Cathy “Cat” Peoples Publicada en Google 7 months ago

Experiencia fantástica: I was with a friend; and the care and patience shown by Latisha, the assistant and Dr Fields was wonderful.They took time to listen and explain everything to the patient. The patient told me that the previous day which was the surgical day, the assistant was not very nice. The patient asked if she ”could please place their glasses on the counter. She took their glasses and threw them on the counter on the lens and walked out.” The patient got up and placed them the correct way. The patient was so relieved they didn’t have to deal with that young lady.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Bad Ass Publicada en Google 7 months ago

Experiencia negativa: Some of The Workers are Nice . I Still felt like I could have been Numbed more and I CARE for the girl who was in the room with the guy who pulled my tooth . I rate her a 1 due to the fact she wasnt professional at all but my hygienist was excellent . I want People to Understand a review can Make an Establishment look totally bad . I still felt pain during the procedure and wasn’t happy. I should have requested another dentist/ oral surgeon who took their JOB seriously. #CAREFORYOURPATIENTS

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Jamez, this is not the experience we want for patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Rocky Mount, with an eye to improving patient experiences. Should you have any questions or need anything, please don't hesitate to reach out to the team. -The Customer Service Team

shirley jones Publicada en Google 7 months ago

Experiencia fantástica: Even though money was/is a problem for me, they didn't give up on my teeth. We looked at plans that fit my budget. I thank them for that.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Miss Ferebee Publicada en Google 7 months ago

Experiencia negativa: I was seen here around January 10th. It was a Saturday morning for a tooth emergent visit involving my filling coming out. I completely explained while booking the appt why I needed to be seen. Upon arriving the check-in was ok. The dental assistant was amazing. I realized that I was being evaluated as a new patient, but she also assured me that my main emergent issue would be addressed. Needless to say , IT WAS NOT!! I drove an hour away and received NO help! After taking multiple X-rays the dentist stated that he could not replace the filling , and I needed to follow up for a crown. I left in pain and highly frustrated due to my pain being a 10!! It was a complete waste of time and insurance!! Nothing I needed addressed was addressed but they treated my visit as a new patient evaluation verses an emergent visit!! 2 weeks later Dr Bowman’s Padgett and Assoc of Greenville NC got me together.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We regret your experience didn't live up to expectations. When schedules allow, offices do make the effort to offer treatment same day, but it’s not always possible. An offices ability to do same day treatment does depend on the number of staff, patients, procedures they have on a given day as well as the treatment needing to be done. -The Customer Service Team

Neighborhood Navigator Publicada en Google 7 months ago

Experiencia negativa: Was not happy with service provided. Front desk girl was the only pleasant thing in this office. The cost was RIDICULOUS!!! Your services would be more with insurance than one I went to that wasn't even in my network. They also didn't want to file down my teeth and charge me $1200 per crown, which I evidently didn't need because this was the first time it was even mentioned. To me it was nothing but an overpriced scam to get as much out of me as you could. Beware, they'll do more damage than you already may have!! Your services will no longer be needed, when it comes to me and my wallet!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Hi Rolanda, we really appreciate you for taking a moment to share your feedback. We regret that you didn't have a positive experience and wanted to let you know that we’ve have read your review and will address concerns with the team with an eye to improving future patient experiences. -The Customer Service Team

JoAnne Smith Publicada en Google 7 months ago

Experiencia fantástica: Great experience. The staff was awesome - from the receptionist all the way to the dentist. They explained every step of the process and were very thorough. Thank you for the excellent customer service!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Barbara Taylor Publicada en Google 7 months ago

Experiencia positiva: Very good after I learn the process of new patients....Had a really bad experience the first day January 19.... Didn't know they were not gonna pull my tooth... Day wanted to interview me for being a future patient. I was in serious pain..my appointment was at 3:30 by this time it was 5:30. They gave me appointment for the next day for 3:00 which is January 20... Things went very well... Everyone seems to be more concerned they remember me from the day before...Your front office person was very nice both days....Because of her I would very much consider using AspenDental again. You see I don't have a DMD.... THANK You

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Barbara, thank you so much for taking the time to share your experience. We’re happy to hear that the Rocky Mount team was able to help you. Providing quality care and support to our patients is very important to us, and we’re glad we could get you out of pain. We truly appreciate your kind words and your trust in our team! - The Customer Service Team

Joyce Bella Keith Publicada en Google 7 months ago

Experiencia fantástica: Latisha is the best assistant ever! I highly recommend her when you come for a visit. Best dental assistant i have ever had and enjoy seeing her every time i come to Aspen Dental. Darcy is the best finance person. She really helped with our financial support. Great job ladies. My teeth will always be clean and taken care of because you you two. Oh and let's not forget the best dentists ever.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Malaysia ꨄ Publicada en Google 7 months ago

Experiencia fantástica: Perfect experience ..!! Everyone is nice and professional . My hygienist Shanta is great ..!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

patricia cooper Publicada en Google 7 months ago

Experiencia fantástica: The staff was so pleasant, understanding and patient. I've never been more comfortable.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Karen Crusenberry Publicada en Google 7 months ago

Experiencia fantástica: Absolutely will go to them the remainder of my life. Everyone is absolutely professional and willing to help. Wish I had of found them a long time ago.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Gregory Thompson Publicada en Google 7 months ago

Experiencia negativa: I would not recommend this dentist office to my worst enemy. I went there for a chip tooth, they actually did everything but fix it. They did everything that they could get a way with that my insurance would cover. I was there for over 2hours.1st I got a thousand x-rays, than I saw a hygienist, than I saw the dentist and then i had to see the finance person. It felt just like I was buying a vehicle actually the total amount of what they all said I needed done was the price of a used car. I can't make this up and after I said nah that's all right the finance person actually caught an attitude. They are a BIG SCAM!!!! BE AWARE.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Gregory, we regret that your experience didn't live up to expectations and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team

InkMorii Publicada en Google 7 months ago

Experiencia fantástica: Have great service, Shanta was very helpful and worked wonders

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Chris Barefoot Publicada en Google 7 months ago

Experiencia positiva: All the staff were very friendly I felt really welcome they worked with me to get my best payment option thanks

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re grateful for your review! Thanks for taking a moment to share your experience with us. – The Customer Service Team

Courtney E Staring CPhT Publicada en Google 7 months ago

Experiencia fantástica: Dr.Yesser is amazing, he really took the time to explain things to me. Jade his hygenest was so sweet very polite and friendly.. I had a big procedure and they explained every step of the way. Dr. Even called me at home after to make sure I was ok.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

Megan Walsh Publicada en Google 7 months ago

Experiencia fantástica: First visit in was very pleasant! Staff is friendly & helpful. The dentist is a scary place for me so it was nice to be in an office with good energy & smiling faces.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Amber Hemrick Publicada en Google 7 months ago

Experiencia fantástica: I made an appointment online for service the next day. I was a new patient, but was having severe tooth pain. The receptionist was so personable and nice. My x-ray tech was so sweet and understanding about my pain, and focused on making sure I was comfortable. My hygienist was very knowledgable and explained my diagnosis and action plan clearly. My dentist was attentive and really listened to my needs. My extraction was done pain-free and quickly! Thank you Aspen Dental team for changing my experience with dentists forever. I’m excited to get future work done to complete my smile goals.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Christopher Becoat Publicada en Google 7 months ago

Experiencia fantástica: Andrea Gomez was very professional and she made me feel right at home very pleasant attitude

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Kobly Sherrer Publicada en Google 8 months ago

Experiencia fantástica: Had an amazing dental experience! Shelbie was friendly, caring & very thorough! Will be back!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Sherika Hawkins Publicada en Google 8 months ago

Experiencia fantástica: Mrs.Shelbie, was so kind and gental. Talk thru every step. Thanks again.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Jimmy Daccache Publicada en Google 8 months ago

Experiencia fantástica: Great staff! First time here since I switched dentists and they were very nice and welcoming! I could tell they weren’t trying to upsell me, and they seem honest and very trustworthy!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Steve Bucanouski Publicada en Google 8 months ago

Experiencia fantástica: Shelbie is an amazing hygenist. So friendly, knowledgeable, and made the cleaning quick and painless. Will definitely be coming here from now on.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Montrell Staton Publicada en Google 8 months ago

Experiencia fantástica: My experience today was nothing short of amazing, I have been to several different dentist offices to have work done and this by far has been the best experience. My hygienist Shanta Fields was very knowledgeable and helpful, as well as polite to me during my visit looking forward to the rest of my treatment plan.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Denise Harrison Johnson Publicada en Google 8 months ago

Experiencia fantástica: Great Job!! Made me feel really comfortable and at ease!! Very Nice and Cordial!! Need More Workers Like HER!! Shelbie’s The One!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Hey Kola Publicada en Google 8 months ago

Experiencia fantástica: Wonderful experience with Shelbie. I was nervous about the visit & procedure, however she made feel welcome and secure.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

John Silverdahl Publicada en Google 8 months ago

Experiencia fantástica: I had a wonderful experience as a new patient with Shelbie as the hygienist. She talked me through everything and I would recommend her as your hygienist. The Aspen Dental staff are knowledgeable, friendly, and know what they are doing. I highly encourage anyone who needs any dental work to go to Aspen Dental.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

steve whitaker Publicada en Google 8 months ago

Experiencia fantástica: Hello, I just had a temporary crown put on and it feels really AMAZING, It feels really natural, can’t even tell if it’s there… THANKS LATISHA!!!! Especially for fitting me in to your busy schedule… GREAT WORK!!!!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

kenneth Perkins Publicada en Google 8 months ago

Experiencia negativa: Had an appointment with this office , called them to see if I could get my appointment pushed up earlier. I spoke with the receptionist Ailey or Haley really couldn't make her name out, she stated that she couldn't guarantee that I would be seen right away that it may be a 10-15 minute wait. When I arrived she stated that she didn't know how long my wait would be because from the 5 minutes that it took for me to get there that multiple people had arrived before me and that wasn't her fault. She was very rude and loud towards me , so I asked to speak with a manager she stated that the manager was busy and couldn't speak with me . I was coming in for a consultation for implants.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Kenneth, we’re disappointed to learn about your experience and would appreciate the opportunity to look into it further. Please don’t hesitate to reach out to our Customer Service team at 1-844-296-0187 so we can better understand what happened and work toward a resolution. -The Customer Service Team

Donna Robinson Publicada en Google 8 months ago

Experiencia fantástica: Every one was very very nice. Also very helpful. Even my Doc. Was very good at what he told me about my bone structure and why I would have to use in adhesive because of my bones and my mouth my he explained everything in detail and was very good about it I really liked my doctor and everybody that's there thank you again for your time and your patience with me of course I wasn't up to you or anything but yes it was I was late because it got lost and I found you and I won't forget how to get to you now again thank you for everything everybody

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

tarsha cox Publicada en Google 9 months ago

Experiencia fantástica: It was amazing. The staff was wonderful. Doctor and hygienist explained every step of the appointment which made me feel confident about my upcoming dental treatment. Im ecstatic!!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Tammy Becker Publicada en Google 9 months ago

Experiencia fantástica: Because I heard it was a cheaper place to get dentures and things like that, I wasn’t expecting the care that I received. In fact, it was more in depth…and the scans were superior- I was expecting low-grade care - not the high quality care that I received. I was blown away, for real

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Donna Rawls Publicada en Google 9 months ago

Experiencia fantástica: Wonderful people. Very good experience. Have never had such a thorough dental exam. Highly recommend this business.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Miranda Publicada en Google 9 months ago

Experiencia negativa: This place booked an appointment under a promotion saying “the first appointment won’t cost anything.” I reiterated multiple times that I have a toothache, which should have let them know that I would need x-ray… My appointment was still booked 30 minutes outside of town and during my workday… I get off work an hour early I drive 30 minutes outside of where I live And go in the doctors office and I’m in there no more than five or 10 minutes… They call me to the back tell me how much x-ray would be and I said OK I can pay you tomorrow etc. etc. I was then told no you have to pay today I explained to the lady That the person on the phone stated the first appointment would be free. She walks out and she is gone for a good bit of time. And comes back and says have a great day… During this time she was outside of the room I heard her and another woman speaking of “We don’t do things for free “and then another lady asking almost begging her to just do the X-ray, and She refused… Then when I go to leave multiple Employees go to the front desk and they’re all just watching Me walk out… That’s weird and very childish behavior!

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We're very disappointed to hear this, Miranda. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team

Artashia Joe Publicada en Google 9 months ago

Experiencia fantástica: Best place i have encountered. Y’all let me tell you I used to live in Georgia, went to Aspen dental in Georgia, which I waited hours in hours and hours, and I finally just got up and walked away but here in Rocky Mount, North Carolina Aspen dental and they treated me like family. I loved it. I love the way all the workers handle me I even with the doctors the doctors sit down and they explain I never had a doctor explain in detail bit by bit the way they did but I love it. I would recommend this to place to Anybody

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Lillie Teel Publicada en Google 9 months ago

Experiencia fantástica: Very sweet staff they are very professional and knowledgeable as well. I thoroughly enjoyed the visit. Planning to come back soon

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Ella Jones Publicada en Google 9 months ago

Experiencia positiva: First time visiting didn’t get anything major done just ex rays and impressions. The staff was very kind, I will keep u up to date as I continue my visits but so far so good.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We appreciate your feedback! Thank you for taking the time to share your experience. – The Customer Service Team

Kenneth Arrington Publicada en Google 9 months ago

Experiencia fantástica: Very modern technology and friendly staff. The dentist was very helpful and gave me great tips to make ky teeth healthy

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Haley Edge Publicada en Google 10 months ago

Experiencia negativa: They will tell you over the phone that it’s okay to bring your children to the appointment and then turn you away because of your children when you arrive. Definitely find care, if you can, for your children. This was a new patient appointment for me so they KNEW I was getting X-rays, and could have told me my children would not be able to come back with me when I got the x-rays, when I informed them of my kids over the phone. I asked if I could proceed with my cleaning but unfortunately x-rays are required before cleanings are done. All understandable information, however it would have been so nice to know my children would not be able to be there, when I was very transparent about bringing them, so that I could scrounge around and arrange to have care for them.

Aspen Dental - Rocky Mount, NC
Aspen Dental - Rocky Mount, NC

We regret to learn that your experience did not meet expectations, Haley. Please note that each Aspen Dental practice is independently owned and operated, and as such, office policies may vary. -The Customer Service Team

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