Aspen Dental - Newark, OH

Experiencia fantástica: Really helpful with the financial advice and the information on how the whole process works from beginning to end and followed through on all aspects

Experiencia negativa: I have three months left before they pull me out of the sistem and I still get a free check up and since I said I gotta pay out of pocket then the story changed. I can't go tell I give them money for a discount plain I kept saying I didn't want I just want my free check up you said I can have but then say you can get seen for free we just want money for the discount plain first. Scammers and con artist. I went somewhere else and payed for my surgery. These people don't care about you. Stay far away from this business they will do shady stuff.

Experiencia fantástica: To be fair and totally honest, my experience with Aspen Dental has been pretty darn awesome! They helped me in every aspect of my journey to better my smile and relieving me of dental pain. Mackenzie was absolutely fantastic in helping me with planning and getting financial aid. Her upbeat personality is infectious!! Regina, was with me throughout my whole process, yet another phenomenal addition to that practice. She is very professional and knowledgeable! Such a sweet person! Dr Khan is professional and extremely caring, I felt no judgement whatsoever from anyone in the office! They actually care about their patients and are there to help with any issues or concerns. I had total teeth extraction and dentures placed. Dr Khan was very gentle in removing my teeth, I was imagining the worst, but he is very good at his job!! The overall experience has been nothing but positive!! I highly recommend this office for any care you may need. Please don’t hesitate when you need dental care!! Aspen Dental is the only place I will ever go to from now on!!

Experiencia fantástica: Friendly staff, Dr. was great and very helpful!

Experiencia positiva: Everyone was very nice and knowledgeable. All the options were thoroughly discussed with us. Would recommend them.

Experiencia negativa: Aspen dental has shown me the worst service possible. I’ve scheduled an appointment over a month ago and they keep calling to reschedule me. Would not support lazy staff On top of that aspen dental has attempted to charge me double the price for a regular dental cleaning without having insurance, they quoted me $2,800 i googled there price which was completely wrong and so I called around to a few different places and got the same estimate for only $1,000-$1,400 which matched googles answer

Experiencia fantástica: Everyone I have met have been very friendly and supportive! All are very knowledgeable.

Experiencia negativa: I had a mixed experience with Aspen Dental. My initial appointment went well—they examined me, came up with a treatment plan, and my dental cleaning was great. The hygienist was friendly, thorough, and did an excellent job. Unfortunately, everything went downhill when I went in to have a filling replaced. I scheduled the appointment specifically because a filling had fallen out of a tooth near my gumline. I clearly pointed out which tooth it was before the procedure. After the appointment, I got home, looked in the mirror, and immediately noticed the hole was still there. I called the office, and they asked me to come back. The dentist told me the tooth had "just chipped a little," but before I left, I felt the hole with my tongue. I asked the assistant, as politely as I could, if they were sure they had worked on the correct tooth. She said yes. When I looked in the mirror at the office, I realized they had repaired the wrong tooth—not once, but twice. When the assistant questioned the dentist, he said the tooth I had been referring to was "just stained." I explained that the entire reason I came to Aspen Dental was because the filling had fallen out of that specific tooth. It was incredibly frustrating to have the wrong tooth treated twice while the actual problem was never addressed. While I appreciated the hygienist and the cleaning, my experience with the dental work left me very disappointed.

Experiencia fantástica: The staff and Doctors are very friendly.. They went over my x-ray and explained everything with possibilities.. I just can't afford it..

Experiencia fantástica: My visit was nice the people there were very nice as well I will come back thank you

Experiencia fantástica: Very helpful, friendly and knowledgeable service. Accommodated our schedule.

Experiencia negativa: Deceitful and unethical business practices. They purposely scheduled procedures with an out of network provider and didn't tell me the provider was out of network. When I asked why the payment they were requested upfront to schedule the appointment was so high, the stated they require payment upfront and then bill my insurance. They advised once they bill my insurance they will issue a refund. They scam customers and force them to have debt, opposed to being clear and transparent. If they were unable to schedule with a in network provider the should have made it clear, so I could seek treatment elsewhere.

Experiencia fantástica: From the time I walked into the door, I was at ease. Everyone i came across was absolutely so nice. I recommend to everyone to come to this office.

Experiencia fantástica: Josey and Johnna made my experience at Aspen a great one, such a professional and courteous office!

Experiencia negativa: I will not have work done here… very expensive

Experiencia negativa: The worst experience ever at a dentist. Neither their process or my experience or any of the results were ever explained.And no warranty or commitment by them was ever made. Then they tried to charge me the second time for repairing them after they broke again about a week later! I also developed a sinus infection about a week later which I attribute to their hands being in my mouth while knowing that I must have antibiotics prior to an examination, which was not expected or scheduled.

Experiencia fantástica: Terrific Experience at the Aspen Newark Office. The atmosphere was very pleasant and clean with encouraging decor. Front desk reception was nice and so helpful. Noel listened very patiently to my needs, took the time to do a wonderful job cleaning my teeth like a pro. Dr Kahn gave an exam with plans and suggestions on long term care for healthy teeth. So grateful to everyone who helped make my visit positive.

Experiencia negativa: Was told I could come in to have a crown recemeted, but would have to have xrays taken. Say there for 2 hrs, then told nothing could be done because I have another dentist. I try to have x-rays transferred to my dentist. But now they will not send them because of a document they sent within an hour of closing on prior business day. Now they would not transfer. Never going back here, giant waste of time.

Experiencia fantástica: Fast accommodating and I feel thorough. Fair priced, except no full time cleaning hygienist. I have to make yet another appointment

Experiencia negativa: I am giving a review for my deceased husband. He needed a new set of dentures. We went to Aspen Dental. They advertise if you are not satisfied they will make a new set. He went back several times for “adjustments” still uncomfortable. The last time he went in they dropped the upper plate and broke it, yes broke it!!!! He said he wanted a new plate especially since they advertise total satisfaction. They put a metal strip in to hold the plate together. What a way to run a business!!!! They don’t even deserve one star.

Experiencia negativa: It was a horrible experience and the dentist did not listen to me at all. I went in for one tooth and he didn’t even talk to me about that tooth. Highly would not recommend

Experiencia negativa: Never even got to my appt because they don't accept caresource even though you look up what dentists accept caresource ASPEN DENTAL was 1 of the first on the list! I guess us lowlife with welfare insurance isn't good enough for them. Oh well, after reading reviews I'm glad they don't accept it because I'm not going to be pawned off to a dental school where kids will use me as a lab rat

Experiencia fantástica: Everyone is so friendly here! Made me feel very comfortable and relaxed!! I love my smile and so does everyone else!!❤️

Experiencia fantástica: Very personable and great experience!

Experiencia fantástica: Wonderful service, Dr Khan is really professional, Mrs. Regina is very knowledgeable and personable. I recommend Aspen Dental

Experiencia fantástica: Amber, Raelynn, and Regina were very personable. Very professional

Experiencia fantástica: Does an absolute amazing job! 10/10 recommend!!

Experiencia fantástica: Doctor. And DA where good and kind friendly helpful recommend highly best people have ever work on me

Experiencia fantástica: Explained everything answered my questions very friendly.

Experiencia fantástica: They were very nice very good at what they do they expanded the whole process that would need to be done to get my teeth back to normal & included the price brake down of different procedures.

Experiencia fantástica: This was the best dental experience I’ve ever had! I had a broken bridge from another dentist. It was broken in 3 places and couldn’t be fixed. I ended up getting dentures and it was a great experience. Everyone was so nice and helpful throughout the whole process. I would recommend them to everyone, they were great!

Experiencia fantástica: I had a great experience from start to finish! The staff was very friendly and knowledgeable and Mackenzie was very helpful. It’s clear they genuinely care about their work and the people they serve.

Experiencia fantástica: Wnet in for adjustments too the new lower bridge. Savanah was very helpful .listening to what was wrong and making the corretions. Lab tec as well. Thank you.

Experiencia positiva: I've had some ups and downs, to be honest. Particularly centered around scheduling issues. But their team listened to my feedback, and made it right. I am grateful. The dentist is a good guy and is thorough in his work.

Experiencia fantástica: They were very knowledgeable of every aspect of dentistry. They were very kind. I am glad I chose Aspen Dental.

Experiencia fantástica: The girls that work there are always so friendy and helpful and my new dentures fit!

Experiencia fantástica: The staff was extremely friendly and my appointment was right on time!

Experiencia fantástica: Went to Aspen Dental with a broke tooth, they took care of me right away. Savanna the tech was very nice and made me feel relaxed! Highly recommend!

Experiencia negativa: Causal clothes on employees, even dr had sweats on, poor communication on the procedures and conditions, told me I needed 5 k of work , when the chart describing how it is measured, directly behind dr stating it is a “watch” category. Completely unprofessional from greeting to exit

Experiencia fantástica: came in a few months ago and best job ever by savanna who was the assistant in helping she amazing in explaining everything after

Experiencia positiva: Well the implant experience was not the best. Dr Khan is fantastic! Apparently the lab has a problem with communication. They recommend a different scan, well we needed to get a different scanner. ( the post was different than the other component. Well the office called schedule an appointment for the new scan. Showed up for second scan & the office staff stated they found the problem and didn’t need to rescan. Left expecting to get my tooth on today’s visit. Well apparently they did need to rescan. Well Dr Khan Put an emergency production on my implant + he was to call the lab. Hopefully I’ll get my new tooth next week.

Experiencia fantástica: They was very helpful, got her right in and arranged so she could get her 2 teeth pulled the next morning. All went well and fast. Everyone was very nice and professional. What do you do when you have an emergency , horrible tooth pain. You can't wait months to get into most oral surgeries. They helped her in one day. Thank you Aspen Dental.

Experiencia fantástica: I came in today as a walk-in patient for a broken tooth. Was greeted right away, got checked in and maybe waited 10 minutes in the waiting area. Dental x-rays were done by Savanna who did an amazing job, she also talked through the whole process on what she was doing and would be doing next. Seated in a patient room and few minutes later greeted by Dr. Khan who did my exam and went over everything that needed to be done. Over all I had a 10/10 experience today. Thank you Aspen dental!!

Experiencia fantástica: They were friendly, the atmosphere had an inviting feel. They are great!

Experiencia fantástica: Friendly atmosphere, clean, and professional. Took care of my issue in record time !

Experiencia fantástica: The whole team in Newark ohio is amazing. From the front desk to the account specialist the techs hygentist and the dentist. Wow great experience ask the way around!!! Would send anyone I know there

Experiencia fantástica: I had an appointment after many years of not going to the dentist. As expected, I had several things needed repaired. The staff was amazing from walking in the front door throughout the entire experience. Thank you to Savanna, Delane, Chloe, Amber, Kate, and Dr. Khan. It was a positive visit with a friendly, professional team.

Experiencia negativa: 3 hour wait for a simple extraction exam. Nope. Insurance was reason for attempting. Not worth it. Won’t be back.

Experiencia fantástica: Every one was great and the doctor explained everything so clearly and they are willing to work on the price

Experiencia negativa: I was extremely disappointed with the entire experience… The staff was very unfriendly.. not one smile until I met with the manager. My appointment was at 10:30 am. I arrived 15 minutes early to sign in and register my information. Then I had to wait until 12 pm before even being called back for X-ray. Then it was another 30 minutes before the assistant came in and she was very timid and seemed very nervous and disoriented??? She was very unprofessional and I was very nervous near her.. then came the biggest shock… the Price… $5400 And no Gold teeth involved??? For that price I would have to decline…

Experiencia positiva: Everyone was very nice and treated me great. My only problem is they need to take down the affordable for all sign. Being on SS $11,000 is not a bargain. Even after "special" discounts it is too much. .

Experiencia fantástica: The dental assistant Chloe was really helpful and friendly and the dentist khan was really good and nice too . The office staff Kate and amber were so helpful and friendly and the hygiene Ashliee is super nice too

Experiencia fantástica: I very recently brought my boyfriend in to get a consultation and x-rays to establish care. Going to the dentist is generally daunting and intimidating, especially when you need a good bit of work done. However, Aspen Dental made the whole experience very positive and reassuring. We initially had a problem with our insurance plan not being accepted, however, Kate the Office Manager was super kind, understanding, and patient and altogether made it possible for us to get services done there, but not without jumping through a bunch of hoops with the insurance first. She made sure to explain the costs of everything and our available options very thoroughly after the exam with the dentist. She was personable and understanding with everything which was more than we could have asked for. I can’t thank her enough for her efforts and empathy, Kate is phenomenal at her job. The dentist was extremely knowledgeable and kind as well. He thoroughly explained each circumstance without judgement and overall made us feel more comfortable with future care at this office. He made sure to leave no stone left unturned. The entirety of the office staff were all so caring and non-judgmental including the the techs, and the receptionist. Needless to say, we will be returning to continue the plan of care discussed and we encourage others to come to Aspen Dental as well, you won’t be disappointed! Thank you again to everyone who helped us and have made things seem more possible and achievable.

Experiencia positiva: Not real satisfied with the Aspen dental group in a whole. Some people working in this and the Zanesville branch are very nice but at least my experience has not been helpful. I have so much money in one tooth that I should have it insured between the cost and missed work for appointments . Sad part is that I can't really afford more work on it to fix it and couldn't get them to pull it today either without it being surgically removed for some obscure reason and the dentist opinion is that it should be fixed instead of pulled. Hes not paying the bill. Dental surgeon isn't available all the way through next week. Looking for a new small dentist office...I'm really tired of the corporate garbage.

Experiencia fantástica: The staff are compassionate, understanding, and polite. They treat you like family and work with you on finances.

Experiencia fantástica: I was very impressed,with the professionalism and personal concern with the entire staff,when I have my work done I will spread the word. Thank You

Experiencia negativa: Had a tooth pulled there with oral surgeon. Him and his assistant had no compassion or care for what they put me through. They pushed me out the door in a hurry with blood still all over my face.

Experiencia fantástica: Had an appointment with Dr Kahn yesterday after a couple cancellations due to illness. The whole time during the process the office staff up front was very nice and rescheduled me with ease. On the day of the appointment I met the rest of the staff and Dr Kahn. They were all so wonderful as they explained how they were going to address my needs while making me feel so comfortable. Taleigh, Ashley and Dr. Kahn make a really great team, with a great office atmosphere! So affordable and friendly! I highly recommend Aspen Dental to anyone looking for a dental office and great dentist .

Experiencia fantástica: I have multiple issues going on. The dentist was friendly and straightforward. The office manager helped me with the financial aspect and put my mind at ease. I found the pricing reasonable. I had been to another dental practice recently and absolutely couldn't afford it. Aspen dental put a plan together for me and made my dental work affordable. I am very grateful!

Experiencia negativa: The 21st street location is notorious for canceling appointments without notifying you. The insurance/billing is not up front with what you should expect to pay, I think I know more about insurance than they do. The dentist and hygienist are great, it’s too bad that the office staff is so horrible.

Experiencia negativa: Haven't been to the dentist in years, decided it was time to go. I figured I would give them a shot. I booked an appointment, scheduled the time off work and as I am sitting in the waiting room, they cancelled my appointment and tried to re-schedule. I have decided to use a local dentist that is more understanding of people's time and more deserving of my business.

Experiencia fantástica: I was treated very well. The staff was very professional and helpful. They explained every step before continuing.

Experiencia fantástica: Friendly front office staff. Awesome hygienist- they are small human friendly. My small human entertained us whilst my teeth were cleaned. She even paused when needed - got his book that he tossesd and held conversation with him

Experiencia fantástica: Amazing staff! All very patient and understanding.Chloe, Ashlie and Dr. Kahn took care of me and I felt heard and very comfortable.

Experiencia fantástica: I can't say enough great things about the staff members at this location. From Amber at the front desk to Annaleigh in the back and of course the outstanding service from Delane in the lab that helped me choose and create my awesome dentures! Thanks for all you do!

Experiencia fantástica: Hi had a very good experience with Aspen Dental and staff. From the reception to finance, everyone was extremely nice and understood my fear of the dentist even as old as I am. I would recommend them for any related teeth issues

Experiencia fantástica: The team at aspen dental there awesome!! Dr.khan,kennedi,ashlie,amber, and kate!! Thank you for being so nice and kind...you guys are #1

Experiencia negativa: 2 hours at office for less than 2 minutes with dentist for extremely limited check up. And had to come back another day for teeth cleaning. Dirty and worn. Staff friendly.

Experiencia negativa: You could have tried to work with me. I didn't have to get stuck with an undesirable product but I did. Food tastes awful and I can hardly talk.

Experiencia fantástica: What a very welcoming place! I was nervous and embarrassed about the shape of my teeth and every employee was reassuring and very kind. Annaleigh was extremely friendly and helpful also Kate was wonderful explaining my options for payment and the treatment plan the dentist suggested. The dentist Kahn was very thorough and kind. Highly recommend checking them out as they offer lots of payment plans and seem to care about their patients.

Experiencia fantástica: I returned to aspen dental office in Newark for the first time in a long time and I wanted to share my experience with you. It was better than the first second and last visit I had years ago! Katie (office mgr) along with the rest of the staff were way beyond courteous and helpful. They were great!! They would be the reason why I will return with enthusiasm. I am now excited about my upcoming visits. Thanku Katie and staff on duty today! See you 1/28. And thanku very kindly

Experiencia negativa: Have had dentures for about 6 years...lost 7 or 8 teeth over that time..came in to have ANOTHER replaced..was told I'd need an exam..$68 later and Dr spent probably 15 seconds removing my denture and "looked" in my mouth..never will I come back or recomend Aspen to anyone ..after spending $7000 for dentures I would think they would last for more than 5-6 years

Experiencia negativa: I have made an appointment 3 times the first one on December 26 they called and cancelled the next one was Saturday January 11 they called and rescheduled it to Monday because they wouldn’t have a dentist assistant. I rescheduled it for Monday and they called me today needing to reschedule again. Needless to say I’ll be going somewhere else

Experiencia fantástica: Awesome visit. Wonderful people, clean, efficient and knowledgeable. Will use this practice for my dental needs.

Experiencia negativa: Went in for a filling. Didn't numb me very good as I could feel the drill, and even mentioned I could feel the drill. The vibration going thru my tooth down into my jaw didn't feel good. Also, they are supposed to be siphoning the water out of my mouth, but kept feeling like I was going to drown. Had to swallow the water a couple different times. During the xray, kept having to put that probe thing in my mouth and it kept making me gag. Almost vomited from gagging so much. Oh yeah, they made me sign up for a credit card just so I can get more procedures done. Just what I didn't want, another credit card. Just started making the payments on it. Then they want to schedule an appointment with me. Tried to tell them that right now I just can't do it. But the lady insisted that I still had credit left. Yeah, there might be credit left, but who has to make the payments? Unfortunately this office has made me have more negative than positive. I'll find another dentist. Thank you.

Experiencia negativa: Horrible experience!! Straight scam!! I was quoted one price , then told another price in office then billed another price later on and when confronted they said they owed me some money but not all that was owed!! Horrible service! Never ever pay cash and ask for a receipt because if I didn’t ask I wouldn’t have been given one!

Experiencia fantástica: Excellent service! Ashlie went the extra mile for me in taking care of some issues I had outside of her job. Dr. Kahn is very good.

Experiencia fantástica: Everyone was very polite and professional, they explained my different choices and I choose to extract with no implant or partial at this time. There was no pain just pressure while pulling the tooth and has been no pain once I got home and the numbness wore off. There has been no swelling either. Very pleased with the service. Thank you!!

Experiencia fantástica: I would give them more stars if I could, they have been nothing but excellent with me and my dental needs. Every time I have called they get me in right away, and the girls up front are amazing

Experiencia fantástica: Dr Kahn was very kind, not heavy handed, explained everything. My extraction went so smooth and was very fast. No pain. I definitely recommend Dr Kahn if you're nervous or scared like I was. And the Ladies in his office, all professional and kind as well. Looking forward to getting some much needed work at this office

Experiencia negativa: Terrible experience, I will never go back again . I know why people dread going to the dentist now. I had to rate it before it would let me post my review.

Experiencia negativa: Horrible experience. Made an appointment for an emergency and couldn't get in with my regular dentist. The receptionist is rude and not very understanding or sympathetic to anyone in extreme pain. The girl taking the xrays was great! But, the dentist didn’t introduce herself. No idea what her name is. She has a very rigid and hard personality. She barely looked at my teeth then tried to get me on board for thousands of dollars worth of work. 8k to be exact and thats AFTER my insurance paid there part. When I told them my regular dentist had a different plan she tried telling me that things have changed drastically and now I need several extractions… in just a few weeks? I don’t think so. Aspen Dental is a scam. I wouldn't recommend them to anyone.

Experiencia positiva: Mixed bag, used them three times. They manage to mess up billing with my insurance company each time. Last time they sent a collection company after me without attempting to call/email. I get a different dentist each time. Not a big fan of this corporate dental group.

Experiencia fantástica: The staff, as always, was pleasant and the receptionist apologized that I had to wait a little bit longer than usual for my appointment. I understood, as they were busy for a Thursday morning. The technician who performed my first soft re-line was friendly, and she answered all my questions. Thank you! Good experience!

Experiencia negativa: I called to check when my appointment was today. The office cancelled my appointment without any form of contact. I also work in healthcare and understand how valuable time is and the doctors time. Without any form of contact, there is absolutely no consideration of patients taking time out of schedules to book appointments, this is absolutely unacceptable. They advised the doctor is leaving next week and they have temporary staff, so the office was not open today. I have had issues since prior to this trying to finish my implant and have tried to give benefit of the doubt. As this has been going on since 2023 and no contact regarding if they got the tool needed to remove the cap on my post. I decided I will be going elsewhere. On a positive note, the associate answering the phone was very helpful and I wanted to let her know it was not her fault by any means, she was pleasant and understood my frustration.

Experiencia negativa: I was originally scheduled for a 215 appointment on 7/9/24. A staff member called me stating they had some cancellations and asked me if I could come in any earlier. I told her I would have to call them back due to having to contact my boyfriend who was going to be driving an hour from work to take me and then another 50 minutes to the office for the procedure. I didn't get the chance to call them back before a staff member contacted me to tell me that unfortunately with all the cancellations I would either need to be there at 1015 on 7/9/24 or reschedule. The staff member was very rude and obviously as long as their surgeon and staff are not inconvenienced they don't care. I was able to make it to the 1015 appointment and was told that 3 scripts were being sent to my pharmacy by the surgeon. As of 3 pm my pharmacy still has not received any scripts to be filled for me. The numbness had worn off by now and yet no pain medicine. My boyfriend called the office and asked what the issue was. The staff told him the surgeon had left for the day so they would call him back. Again the patient was not priority by no means. I do not recommend Aspen dental to anyone. This was my second bad experience with them, but never again. It is chaos and a cluster you know what. P.S. I still have no pain medicine or a return call.

Experiencia negativa: Did not introduce (dentist), still do not know her name. She did not have chairside manners, moreover adamantly tried to tell me I had caps NOT VENEERS. I know exactly what I had in my own mouth, therefore do not trust her at all.

Experiencia negativa: Scheduled me an appt at a location knowing I wanted teeth cleaning that had no hygenist. Needed to hire one. What the? Then you can not do it in one visit anyway.

Experiencia fantástica: I had very good experience with my first time visiting the staff made me feel really comfortable and relaxed

Experiencia negativa: Went in to get a crown re-attached. After confirming the post was still good. They refused to do it. Said I needed to schedule another appointment to re-glue it. That's right. One appointment to makes sure they could. Another 3 weeks out to actually apply some glue. I'll never go back. I'm looking for someone else.

Experiencia negativa: Dentist was gentle and kind. Excellent dental assistants. Update. 2024 they changed office staff in middle of treatment plan. This place is now horrible. Had a root canal that lasted 2 1/2hours I finally walked out. Tooth broke off 2 days later.

Experiencia fantástica: I had a small problem with my plate that was purchased over 2 years ago. My appointment was at 8:30 and was taken in on time. They check the problem and did the repair in less time than estimated. All the work was under warranty and done with smiles.

Experiencia fantástica: I called this morning with tooth pain. They got me in to see what was going on. I'm so grateful they were open and willing to help me out. The office staff is awesome.

Experiencia fantástica: They got me in fast and took care of my problem. Very nice employees. And not only and I for sure going back I would highly recommend this dental office.

Experiencia positiva: I'm not big with dentists but I will say the workers are pleasant and friendly. They make you feel comfortable

Experiencia fantástica: My dental assistant was very friendly and polite! Everyone there was generally very sweet and it’s definitely the best dental office I’ve been In

Experiencia negativa: I called the Newark Ohio location on 1/26/24 and two times today 1/29/24. To my surprise no one answered the phone, it went to voicemail. I left a very detailed message each time I called, asking for a call back. I am not a very happy patient at this time and can’t believe their lack of a response. Truly sad and disappointing.

Experiencia negativa: If I could give zero stars I would! If I could give cautionary flags on their web page I absolutely would! Let me start by saying, I Have NEVER had such a horrible experience with a Dentist! I felt like I wasn’t taking seriously, was treated terribly by her lack of bedside manner. Absolutely ZERO compassion. I went in for what I knew was a infection in my back tooth. I had been on antibiotics for 7 days and wanted to have it removed. I had insurance issues so payed out of pocket. Not an issue. My problem was that I was taking back and had to do many X rays while already hurting bad for over a week. Let’s be honest, when you have tooth pain, it’s the worst pain ever! Then they took me back and wanted to do a cleaning?!?!?! Then the dentist came back, stormed in threw a pad of paper and pen demands I write down everything I’m on!!!??? ( meds) I looked at my husband who was with me, in disbelief! I then let her know I’ve been on antibiotics and a steroid from hospital because this all started en conveniently on Christmas Eve. She then proceeded to tell what a joke it is that I was on the antibiotics I was on?!?! Mind you it was switched so now 2 antibiotics and then she says she wants me to start a 3 rd!!!! Different antibiotics?! told me to wait two more days! I go back in and does she even come in and say hello!? How is everything?! Nope!!! Came in like I was a sore in her side! Numbed me in one spot then telling me “ This is gonna hurt so you know” Drills through my already broken damaged infected tooth!!!! When I say,… I still can feel the pain !!!! just talking about this trauma!!! I have Never, cried during a dental procedure! I was bawling!!!! What does she do?! She says “ Did you finish your antibiotics” “NO” you gave me new ones TWO days prior!?!?!?! It was a 7 day pack!! told her I was on two different ones for 9 days at this point!!!! How could i have finished them?!?! Again very condescending rude manner! Would just walk out saying nothing!! she kept letting me know she would just send me out for oral surgery because I could feel the pain!!?? I cried through the entire process because she had absolutely the worst demeanor lack of empathy than any person I’ve ever met in my life. My hope for her is that she never be in a situation where someone makes her feel as absolutely horrible as she did me. She was treating me as a drug seeker and that was horrible when I was so desperate to have a tooth removed that had been in pain for over a week!!!! I felt like I was purposely being tortured! It was scary how someone in her position can do this to someone. I will never return! I will let everyone I know and care about know about how horrible this dentist was and what happened. 3 days later still in so much pain! She was digging in my jaw bone after removing my tooth but yet her hygienist was suctioning some “ big infection “ she claimed I still had. These are the things that make people’s fear the dentist!!

Experiencia fantástica: They took very good care of my blind daughter, explaining everything that they were going to do. I am very pleased with the Newark ohio office.

Experiencia fantástica: Perfect Visit. Emily exceeded all expectations in Customer Service, Helpfulness and giving everyone the excellent service you expect at Aspen. Thank you ! Will be back.