Cherokee Dental Professionals

Experiencia fantástica: Great service and care. I highly recommend this location.

Experiencia fantástica: Sarai is always patient and does a good job cleaning my wife’s teeth.

Experiencia fantástica: They always take great care of me! They're more like family. Literally the best dental team around!

Experiencia fantástica: Great staff and super nice and make sure you feel stress free.

Experiencia fantástica: Katelyn did a great job on my cleaning!

Experiencia fantástica: I forget the techs name but she was awesome. She explained everything in detail and was so helpful. She educated me on the proper way to floss with my crown to avoid it coming off again. I appreciate her will Ito teach! She’s a great tech. Keep her The dentist of course was professional and helpful

Experiencia fantástica: We just moved to town and was looking for a dentist. Very friendly office staff. That makes all the difference to me. Dr was great. I highly recommend them.

Experiencia fantástica: I'll have to reschedule, could not make it today.

Experiencia fantástica: Hello, the visit was good and friendly service. Thank you for your service.

Experiencia fantástica: It was very pleasant

Experiencia positiva: Dr. Thompson is excellent . Dr. Checketts is not. He charged me for 1/2 a crown and they had no record of what I paid. Found my receipt and still have not received the rest of what I am owed.

Experiencia fantástica: Just got my teeth cleaned and everything looked great! Love when that happens. Thank you Cherokee Dental!

Experiencia fantástica: Great experience with Cherokee Dental, they got me in the same day and took care of my dental needs. Everyone was very professional and friendly. Thanks

Experiencia negativa: There are anything but professional. They can’t be trusted. I caught them in outright lies several times in order to extract more money from me from unnecessary procedures VERIFIED TO BE UNNECESSARY BY OTHER DENTISTS.

Experiencia fantástica: Muy profesional

Experiencia negativa: I wish I could give ZERO stars especially for Dr. Thompson, who is the worst dentist I've encountered. He decided to grind my teeth without permission or any logical reason whatsoeverto fix a be that didn't need fixing.... Then my filling fell out and he says he can't fix it because "iits hard". Since Dr. Hatchett left they don't have a dentist worth going to.

Experiencia negativa: Very disappointing experience. I scheduled a routine dental cleaning, but when I arrived they told me I had to purchase $225 in X-rays first. They initially claimed this was the “law.” After I questioned that and verified that no such law exists, they quickly changed the explanation and said it was their “policy.” I explained that I had recently lost my job and could not afford unnecessary services, especially since my appointment was only for a cleaning. At no point when I scheduled the appointment did anyone mention mandatory X-rays. They also incorrectly stated that I had not had X-rays since 2021. When I asked them to double-check, they confirmed I actually had X-rays taken just one year ago. Even after confirming this, they still refused to perform the cleaning unless I paid for new X-rays. As a result, I left without receiving the care I scheduled. Refusing a routine cleaning under these circumstances does not feel like patient care — it feels like an attempt to force additional services for extra revenue.

Experiencia fantástica: I lost a filling and Dr. Thompson got me in quickly before the Holidays! I would highly recommend Dr. Thompson.

Experiencia fantástica: My hygienist is always very thorough when doing my cleaning. She goes over every aspect if there are areas that I am concerned with.

Experiencia fantástica: Dr Checketts and his staff are amazing. I was able to book an appointment and be seen quickly when I had an emergency. They made me feel comfortable with the treatment plan and the treatment was pain and hassle free.

Experiencia fantástica: Dr.Wyatt Checketts is a great dentist very detailed with what I need done. I was so insecure about my teeth and he made me feel comfortable. Elizabeth the dental assistant is so sweet and so are the receptionist. Definitely recommend to anyone that is scared of dentist.

Experiencia fantástica: Lauren, the Hygienist, was thorough, efficient and pleasant. Afterwards, she explained where we were in our dental goals and future steps we would be taking to progress. She sent me home with several items to aid in my gum care with clear instructions. Very pleased with the overall experience.

Experiencia fantástica: The people who have taken over for Dr Hatchett which is now Cherokee Dental, are great! I do miss Dr Hatchett since I have been his patient since the late 1980’s when they were in the little house behind Nan Travis Hospital. Dr Hatchett and staff were great then and everyone has just carried on in that manner ever since. Thank you everyone.

Experiencia fantástica: I was promptly attended and got my teeth quickly cleaned. Very professional!

Experiencia fantástica: My dental hygienist always does a wonderful job and is very caring about my health.

Experiencia negativa: Very unprofessional. They will change appointment times and NOT even contact you to ask about it or let you know. Rude. Terrible billing. We have had SO many issues with this office. I've finally had enough and our family will be switching to a different dentist. I would recommend that you stay far away from this one.

Experiencia fantástica: My grandson loves Cherokee Dental n the staff is so friendly and makes you feel so comfortable. Braylen has been going there for a long time n he loves Dr. Hatchett. We just love the whole staff

Experiencia fantástica: I had a cleaning done, and it is always an enjoyable experience! Staff are all so friendly and Dalin does an excellent job cleaning my teeth! I always look forward to seeing her!

Experiencia negativa: Do not go here they half do the job right. Also they will over charge you

Experiencia fantástica: Wonderful staff!!

Experiencia fantástica: Best place

Experiencia fantástica: Amazing ,, Lauren was so gentle but very thorough. Very Pleasant

Experiencia fantástica: Dr's and staff are excellent, caring and professional.

Experiencia fantástica: My appointment here is always great. Everyone is always friendly and helpful. However, the star ⭐️ of this office is my amazing dentist Dr.Thompson. My insurance changed, which put him out of network. I will just have to pay the extra cost because I’m not going anywhere else. I normally do not like going to the dentist. However, Dr. Thompson knows what he is doing and his demeanor is so kind and caring, it puts me at ease every time I am in his chair Sincerely Bakaya Poole

Experiencia fantástica: Best Dental Office in Jacksonville there always so kind and great to our family!!

Experiencia fantástica: As always they are super nice and sweet!!!

Experiencia fantástica: My first visit was a Great experience!

Experiencia fantástica: At Cherokee dental I was treated with respect and there was professionalism from the whole staff. Thanks

Experiencia fantástica: Great place!

Experiencia fantástica: Todo muy bien el trabajo lo hizo con mucho cuidado

Experiencia fantástica: Always get good service!

Experiencia fantástica: Great staff,always friendly

Experiencia fantástica: Everyone is always top notch! Been visiting Dr.Hatchet for years and will continue as long as I have teeth. I love all of them.

Experiencia fantástica: I've been using this dentist office for years . Hygienist Glenda is wonderful. As is all the staff .

Experiencia fantástica: Friendly and Thorough Dental care!

Experiencia fantástica: Staff was incredibly nice, treated me with respect, and they are definitely doing a good job on my teeth

Experiencia fantástica: The staff very professional and polite Dr Thompson took his time answered all my questions and was very easy to talk to. Would highly recommend him for any of your Dental needs.

Experiencia fantástica: We absolutely love it here! My daughter is extremely afraid of meeting new people and doing new things but when she got in that chair the dental assistant made her feel right at home. I can not remember her name but very kind and professional and so welcoming with all of my kids. Highly recommend and staff is super friendly

Experiencia fantástica: Dr. Lamond is terrific dental professional. He helped my wife with 2 broken teeth and her smile is back!!

Experiencia fantástica: Thorough, kind, professional, suggested helpful procedures, dedicated to helping me keep my teeth healthy, friendly. I'm very comfortable with their dental care.

Experiencia fantástica: We're very fortunate to have such a great facility and dentists in Jacksonville, Texas. No need to travel.

Experiencia fantástica: Everyone was professional, kind and caring. Nice and clean, well maintained friendly atmosphere. Affordable.

Experiencia negativa: It took several months to get a cleaning because my appointment was rescheduled 4x within a week. When given a treatment plan and estimate for some cavities, the cost was $1k for 6 cavities with insurance. Made a trip back to talk to someone about redoing the estimate and the receptionist met me immediately with a defensive demeanor. She finally looked at the estimate and said the cost listed was wrong. Still waiting for a new estimate. Any recommendations of other dentists while I'm waiting.

Experiencia fantástica: D’lynn is always wonderful!!

Experiencia fantástica: I had an excellent visit at Cherokee Dental Professionals. Every one from the ladies at the front desk to the hygienist were helpful and knowledgeable. My hygienist, Katie, was so gentle and efficient. Thank you.

Experiencia fantástica: The staff here are like family. Friendly and caring. We have used Dr. Hatchett for decades.If and when he decides to completely retire, we will continue to use this clinic.

Experiencia fantástica: My whole family has used Dr Hatchett for years. He is very detailed and takes the time to make sure everything is right. Everything from crowns to dentures to kids’ braces. Glynda is the best hygienist ever!

Experiencia fantástica: Switched my kids over here recently and I'm so happy I did. They are so friendly and very helpful.

Experiencia fantástica: I LOVE Cherokee Dental! Daylin is my tech and you will not find a more caring and gentle person anywhere. Dr. Thompson is thorough in his exams and the whole staff are helpful and friendly! It's like having your best friends as your dentists!

Experiencia fantástica: The staff are professional and friendly. They don't suggest a bunch of unnecessary dental procedures in order to make more money. They take care of what is needed and get you in and out quickly. I like this dental practice better than the dental practice I used to use. I never knew which dentist I was going to see. And they pushed many unnecessary procedures on their patients. They were all about getting in as many dental procedures as possible instead of good patient care. Cherokee Dental is not like that. Cherokee Dental cares about their patients and it shows!

Experiencia fantástica: Always professional and thorough. Glenda is the best.

Experiencia fantástica: ALL the staff are so nice,kind and considerate. I'm so happy I chose this company. They make you feel comfortable and there is nothing to fear.

Experiencia fantástica: The Dental Assistant cleaned my teeth and showed me where I should brush more carefully.

Experiencia fantástica: The hygienist did a very good job of getting stains off my teeth and giving me advice for ongoing care. The facility is very nice. Dr Lamond examined my mouth. I appreciate the care he gives to all of his patients. He is very gentle, which is wonderful.

Experiencia fantástica: Absolutely awesome place staff is so sweet an my Dr. Is super cute an amazing

Experiencia fantástica: They are always very nice

Experiencia fantástica: Having a problem, they got me in with Dr. C the next morning. He was very understanding about my issue and got right on it. Thank you Dr. C and staff. I appreciate you.

Experiencia fantástica: I called them for an emergency appointment and they got me right in! Dr. Thompson was very respectful and he gave me the BEST DENTAL INJECTION IN MY LIFE! His staff was very professional and kind! They made y appointment for the oral surgeon and my follow up with Dr. Thompson! This is a great place to establish care if you need a dentist!

Experiencia fantástica: Dr Hatchet is amazing !! We have been with him for years!! He and his staff are top notch!!

Experiencia fantástica: The office is very nice and clean. The staff was incredibly nice and understanding and had good patience.

Experiencia fantástica: Excellent service and personnel 5 star

Experiencia fantástica: My first visit at Cherokee Dental Professionals was GREAT! Their knowledgeable and friendly staff greet you as you enter and are ready to provide exceptional service and guidance. My wait was minimal, and their technology is mind blowing (not literally, figuratively). They accept several insurance companies as well as private pay. I actually look forward to my next visit.

Experiencia fantástica: The Hygenist katie was very professional and very attentive to the needs of my teeth. i felt very comfortable.All the staff starting from the front desk to the office manager were very kind.

Experiencia fantástica: My kids and myself now go to this Dentistry and so far so good. I have spoken to them about my concerns and my PTSD of dentist and they were very understanding and came up with a great game. Plan of how to go about any procedures I may have in the future with them.

Experiencia fantástica: Fast and easy, in and out.

Experiencia fantástica: Such an awesome team, attentive and understanding of your needs I'm so glad I found them!!

Experiencia fantástica: I appreciate my dental hygienist. She was gentle.

Experiencia fantástica: Dr Checketts is always so nice and takes time to explain everything. The office staff is very pleasant and helpful. I definitely recommend this dental office.

Experiencia fantástica: Always an enjoyable experience. Mrs Hendrix is an excellent hygienist and a good visit.

Experiencia fantástica: Dr. Hatchett is an exceptionally knowledgeable, skilled, and personal professional. We have been going to him for years. Glynda and Delynn are the assistants who provide cleaning services and hygienic care and they are wonderfully skilled and thorough in every aspect of cleaning A+++

Experiencia fantástica: Still a great dentist after going there for many years as well as taking all my children there.

Experiencia negativa: I went in with a bad toothache and in tears. The dr made it worse by trying to find which one the pain was coming from. After he found it the pain was unbearable and he refused to do anything for pain. All I wanted at that point was at least 1 minute of no pain but he sent me home with antibiotics and no help for the pain. I do believe that was my last time going there. That was wrong of him to make me hurt more and give no relief.

Experiencia fantástica: Great seevice! Awesome dentist! Dr Checketts went above and beyond! Wonderful personnel! The best dental experience ever!

Experiencia fantástica: Easy, seamless scheduling. Friendly, courteous staff. Beautiful office.

Experiencia positiva: My interactions with both Anjel and Wyatt were exceptional. Both very professional and friendly. I do have a convern and am investigating the charges. Maybe it is my misunderstanding of medical billings but I thought you could go to any "in house" doctor and receive the same procedure at the same fee, set by the insurance company. Obviously not the case because on the exact same three procedures, CDP is charging me $318 more than a prior dental practice would have except for the emergency that had me going to CDP.

Experiencia fantástica: Great—Friendly—Professional. Thank you!!!!

Experiencia fantástica: Dr. Checketts and his staff were fantastic! They were very attentive to both my needs as well as the needs of my children. It was an all around amazing experience!

Experiencia fantástica: Professional and friendly. The best!

Experiencia fantástica: friendly and professional

Experiencia fantástica: We LOVE Cherokee Dental! Staff & doctors are so friendly, helpful & professional!! They are always willing to go over and beyond to make their patients happy! We would highly recommend!

Experiencia fantástica: A very professional, experienced, and friendly practice. Each assistant knows their jobs and perform them efficiently. The patient's comfort is always first and foremost.

Experiencia fantástica: Great dentistry! They were able to see my 2 kids in a day without an appointment. Dental assistant was so patient with my toddler, she showed him all the instruments she was going to use on him.

Experiencia fantástica: Dr. Thompson has always been a joy to visit! My children have always loved him, especially my daughter who has always had a "fear" of the dentist. She has NEVER had an issue with him. Their staff has always been kind and polite. They also will work with you wonderfully if you have a dental emergency, or need to reschedule last minute doing all they can to accommodate you and your family.

Experiencia positiva: Great Experience, always is!!!

Experiencia positiva: Love my dentist and Dental hygienist. However I am disappointed that I was told that I cannot get my teeth cleaned again unless I pay for an exam and X-rays and that it was required by the state of Texas Dental Board. Even though I explained my decision to persue the purchase of dentures in the future and dont understand the need for future preventative actions like paying for xrays.

Experiencia fantástica: My family has been using Cherokee Dental for years. They provide excellent services and help keep us up to date with our dental health. Excellent Staff !

Experiencia fantástica: Very professional yet friendly & courteous

Experiencia positiva: The office is very neat and clean. Front staff was polite and made sure my insurance was up to date and worked with me to get me in within a time that fit my schedule. My dental hygienist was AMAZING!!! Mrs. Hendrix I believe was her name! She was so respectful and very kind!

Experiencia fantástica: I could tell that Dr Thompson is a man of integrity and I look forward to being under his care!

Experiencia fantástica: My 8 year old son had his first appointment here yesterday with Dr. Checketts and it was wonderful. Gorgeous office, extremely efficient, professional, knowledgeable and personable staff! Our dental hygienist was excellent! She was great with my 8 year old. She used models of teeth and such to educate him about the importance of taking care of your teeth and what happens if you don't, she was very professional, knowledgeable and has an amazing personality! We were extremely impressed!!!