Robstown Smiles - Dentist in Robstown, TX
¡Bienvenido a Robstown Smiles, su clínica dental de primera en Robstown, Texas, donde creemos que una sonrisa confiada puede transformar vidas! Dirigido por el dedicado Dr. Cheakhung Ng (Allen) y su compasivo equipo, nuestra instalación de vanguardia está diseñada para hacer que cada visita sea cómoda y placentera.
Ofrecemos una amplia gama de servicios dentales integrales, que incluyen limpiezas de rutina, coronas y puentes, atención dental de emergencia, odontología pediátrica y mucho más. Ya sea que busque mejoras estéticas como carillas o tratamientos efectivos para enfermedades de las encías, estamos aquí para usted. Nuestro equipo tiene experiencia en crear planes de atención personalizados adaptados a las necesidades únicas de cada paciente.
En Robstown Smiles, nos esforzamos por crear una atmósfera acogedora donde se sienta como en casa. Nuestro compromiso con el uso de la última tecnología asegura que reciba la mejor atención posible, ya sea un chequeo rutinario o un procedimiento complejo. ¡No solo confíe en nuestra palabra, consulte nuestros brillantes testimonios de pacientes!
Estamos abiertos convenientemente de lunes a viernes, ofreciendo horarios de citas flexibles para acomodar su apretada agenda. ¡Contáctenos hoy al 361-933-0124 para reservar su cita y comenzar su camino hacia una salud bucal óptima!
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 9h-18h
- Jueves: 8h-17h
- Viernes: 8h-17h
- Sábado: (closed)
Fotos de Robstown Smiles - Dentist in Robstown, TX
Nuestro comentario desde Best Dentists Club sobre Robstown Smiles - Dentist in Robstown, TX:
Un hogar dental cálido y familiar en Robstown
Robstown Smiles, dirigida por el Dr. Cheakhung (Allen) Ng, se ha consolidado como una clínica dental de confianza en la comunidad local. Los pacientes destacan repetidamente la atmósfera acogedora, describiendo el consultorio como un lugar donde se sienten como "en casa" desde el primer momento. La clínica es ampliamente valorada por su capacidad para atender a pacientes de todas las edades, convirtiéndola en la opción preferida para familias que buscan un proveedor único y fiable para sus necesidades dentales.
Atención compasiva y visitas sin ansiedad
Una característica destacada de esta clínica es la habilidad excepcional del equipo para manejar la ansiedad del paciente. Numerosas reseñas mencionan que el personal se esfuerza por tranquilizar a los pacientes nerviosos, especialmente a aquellos que no visitan al dentista desde hace años. El enfoque se describe como gentil, paciente y minucioso, con el equipo dental dedicando tiempo a explicar cada paso del procedimiento para garantizar la comodidad y la comprensión del paciente.
Atención especializada para niños y necesidades especiales
La práctica es particularmente elogiada por su experiencia en odontopediatría y por el cuidado de pacientes con necesidades especiales. Los padres resaltan la paciencia y amabilidad del personal al tratar a niños pequeños, incluyendo bebés y niños de apenas un año. Miembros específicos del equipo son mencionados por su capacidad para convertir una primera visita, que podría ser intimidante, en una experiencia positiva, utilizando técnicas amigables para mantener a los niños tranquilos y relajados durante sus citas.
Eficiencia, transparencia y opciones flexibles
Más allá de la atención clínica, los pacientes valoran la eficiencia operativa de la oficina, incluidos los tiempos de espera mínimos y la agilidad en la programación de citas, incluso para emergencias. El personal es elogiado por su honestidad y transparencia con respecto a los planes de tratamiento y los costos, asegurando que los pacientes nunca se sientan presionados para aceptar procedimientos innecesarios. Además, la clínica ofrece precios razonables y planes de pago flexibles, haciendo que una atención dental de calidad sea accesible para un mayor número de personas.
Servicios y Tratamientos
Robstown Smiles - Dentist in Robstown, TX: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,7 de 5 sobre 293 opiniones
Experiencia fantástica: My visit to Robstown Smiles went well, the staff was friendly the technicians were very friendly and did great and the dentist is awesome.
Hi, Sam. Thank you so much for leaving us a stellar review!
Experiencia fantástica: They treated our daughter great
Hi, Michael. Your feedback is highly appreciated. Thank you for the review!
Experiencia fantástica: Awesome team great service
Hi, Alize. Thank you so much for leaving us a stellar review!
Experiencia fantástica: They’re absolutely great! Always so kind! Highly recommend.
Hi, Catharena. We appreciate the kind words and are glad we could provide you with a positive experience!
Experiencia fantástica: We tried to use a dentist closer to home but we came right back to Robstown Smiles. It’s worth the drive for us.
Hi, Kyle. Thanks for taking the time to share your positive experience. We truly appreciate it!
Experiencia fantástica: I'm so happy I found you guys 2 years ago!!! I am even more happy to see some familiar faces! Dental offices make me extremely nervous, but your staff is great & puts me at ease the minute I walk in. Thank you for taking such good care of me & making me feel comfortable!!
Hi, N0rma. We appreciate the kind words and are glad we could provide you with a positive experience!
Experiencia fantástica: Very professional. No wait time.
Hi, Harvey. Thank you so much for leaving us a stellar review!
Experiencia fantástica: Love going to Robstown smiles ! They are so good with my baby
Hi, Saprina. Thanks for taking the time to share your positive experience. We truly appreciate it!
Experiencia fantástica: After a canceled appointment in Corpus with my long time dentist and moving about 50 min from her office, I was looking for a Dentist who was just as thorough, caring, and had exceptional bedside manner. I found exactly that at Robstown Smiles. The staff and Dentist were wonderful! My new Dentist rocks!
Hi, Mela. We are thrilled to learn that you had a positive experience with us!
Experiencia fantástica: Workers were very nice and welcoming
Hi, Leticia. Your feedback is highly appreciated. Thank you for the review!
Experiencia fantástica: They did an awesome job every one was nice and friendly.
Hi, George. We appreciate the kind words and are glad we could provide you with a positive experience!
Experiencia fantástica: I had a wonderful experience I hadn’t been to the dentist in 15 years and was honestly so anxious but the dentist and his assistant explained everything thoroughly and were super sweet
Hi, Devaney. Thanks for taking the time to share your positive experience. We truly appreciate it!
Experiencia fantástica: Great dental clinic. With great people. Wonderful service and friendly.
Hi, Floyd. Thanks for taking the time to share your positive experience. We truly appreciate it!
Experiencia fantástica: Top-tier service with a smile. Pun intended Thank you Robstown Smiles
Hi, Denial. We are thrilled to learn that you had a positive experience with us!
Experiencia fantástica: Everyone professional & very kind I'd recommend Robstown. Smiles for all your dental.needs Tell em Tommy McBroom sent you! They have very reasonable pricing. Don't go somewhere that's going to charge you too much. You'll get the same or better results as higher priced dentist. Located in strip center next to HEB.
Thank you, Tommy, for your kind words and recommendation! We truly appreciate your support and are glad you had a great experience at Robstown Smiles.
Experiencia fantástica: Excellent service! They explained everything in detail to my partner and our daughter. My daughter loved the experience and how kind everyone was. They allowed my partner in the back with our daughter which was a huge change from her previous dental provider and I really appreciated that.
Thank you for your kind feedback! We’re so glad your daughter had a great experience and that our team could make you and your family feel comfortable. We truly appreciate your trust in Robstown Smiles.
Experiencia fantástica: My husband, Aurelio Martinez had an appointment today. He was very pleased with his treatment, professional , friendly staff. Would highly recommend this place
We're thrilled to receive your recommendation! Customer satisfaction and professionalism are our top priorities. Thank you for choosing us, and we appreciate your support.
Experiencia fantástica: Loved my visit. Great team, thank you Sandy for going over my treatment plan with me! Will recommend to friends & family.
Thank you so much, C C, for your fantastic 5-star review! We’re thrilled you loved your visit and that Sandy helped make your treatment plan clear. We truly appreciate your recommendation to friends and family and look forward to seeing you again! ✨
Experiencia fantástica: Our child has special needs and the staff and doctor are very accommodating. Everyone is extremely friendly and Dr. Ng is a great dentist.
Thank you for your 5-star review! We’re glad we could provide a comfortable experience for your child. ⭐
Experiencia fantástica: Smiles Center gave me a good check up on what I need to have my smile back. So as soon as they are done I will promise to show you a before and after Pic . Other than that Doc. Is straight forward with what he will do and cares about his work he gives.
Thank you for your 5-star review! We’re glad you had a positive experience and look forward to seeing your smile transformation! ⭐
Experiencia fantástica: My kids have been coming here a few yrs now and we absolutely love it they are always very friendly! Our waits are never long and they are always able to work with schedules!
Thank you for your 5-star review! We’re happy your kids enjoy their visits and appreciate your kind words! ⭐
Experiencia fantástica: Everyone is so nice. Grateful for them getting me in and fixed up so quickly.
Thank you for your kind words! We’re glad our team could help you quickly and make your visit a pleasant experience.
Experiencia fantástica: Very good experience, everyone was very cc nice.
Thank you for sharing your experience! We’re happy to hear you found everyone very nice. Your support means a lot to us.
Experiencia fantástica: Always friendly to me. I don't have to wait long before I get seen . Always explain what they are going to do to me. I would refer my family and friends to Smiles
Thank you for your kind words! We’re happy to hear that our team is always friendly, keeps wait times short, and takes the time to explain each step of your care.
Experiencia fantástica: Im from out of town and needed my regular checkup, maintenance and to have a toothache looked at and man am i glad I found this office. From the office ladies, to the hygienist to the doctor they were TOP NOTCH, wonderful, wonderful. I could not have chosen a better dental office.
Thanks for taking the time to share your experience.
Experiencia fantástica: Staff has excellent customer service!! Everyone is so friendly and considerate! Would recommend them to everyone!!
We appreciate your trust in our team. We are committed to providing our patients with the highest quality care and service.
Experiencia fantástica: All of the clinic personnel are polite, friendly, smiling and extremely efficient. I was made to feel welcomed and comfortable throughout the visit . The Dentist mirrors his staff,. Thank You for the care. I will recommend your practice .
Thank you for the 5 Star ratings!
Experiencia fantástica: We’re very friendly and helpful.
Thank you so much for your kind words!
Experiencia fantástica: Helped me and my siblings with our teeth. All were very friendly.
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia negativa: Would not recommend to anyone especially for children, let alone children with special needs like mine. They were more interested in making sure they didn't lose money than making sure my child was properly numbed for cavity treatment. Staff do not seem to value the emotional or physical safety of children over profits.
Experiencia positiva: The staff were professional and kind. They explained the process every step of the way.
Thank you for your 5-star review! We’re glad you had a great experience with our team. ⭐
Experiencia fantástica: Thank you always for their kind support of the staff and our wonderful dentist. I love going twice a year to get my teeth cleaned.
Thank you for choosing our dental office for your dental needs. We hope to see you again soon!
Experiencia fantástica: Great care and the Doctor and staff take time to explain procedures and ensure you are comfortable.
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia fantástica: These guys are incredible! From the doctor, to the dental assistants, to the check in process. For a momma who is anxious at the dentist no matter whose appointment it is, these guys make it easy. Even with a 7 year old.
Thank you! We truly appreciate your feedback and are glad our staff could assist you professionally.
Experiencia fantástica: Love this place. The staff and the doctors were absolutely fantastic with our little lady. They were welcoming and informative.
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia fantástica: Honestly I have not been to the dentist in years but they did an amazing job in making sure I did not have any pain and they were very professional, this will be my go to from here on out.
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia fantástica: Everyone was very professional. Looking forward to coming back.
Thank you! We truly appreciate your feedback and are glad our staff could assist you professionally.
Experiencia fantástica: Good service, i love it here, everyone is so nice
Thank you so much for your kind words!
Experiencia fantástica: First time to a dentist in a while. Staff was friendly and very informative during the whole appointment. Dr was nice and friendly, explained to me my plan and gave me time to chose what I wanted as my insurance did not cover everything. I was so grateful that I didn't feel any pain during my procedure. Will definitely come back. Highly recommended.
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia fantástica: I was nervous going to the dentist before I got there but your staff the nurse who did my x-rays was very nice and good at her job the Dentist as well
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia fantástica: Very welcoming and understanding love the staff
Thank you so much for your kind words!
Experiencia fantástica: Friendly, polite, and professional. I have a good experience. I would come back again
Thank you so much for your kind words!
Experiencia fantástica: Everyone very friendly. Great cleaning.
Thank you so much for your kind words!
Experiencia fantástica: Very good experience and i really liked the staff and dentist, they were very informative and answered all my questions. I really hate needles and not looking forward to that part but looking forward to getting the work done that i need. I would highly recommend them to anyone
Thank you so much for your kind words!
Experiencia fantástica: Great staff! Very helpful and answered all our questions! Definitely recommend!
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia fantástica: We took our daughter Addy and she was treated very kindly and the girls were very friendly and talked her through everything so she wouldn’t be scared. The girls name was Sarah and I just would like to tell her thank you so much for making her experience a good one. Ladies at the front desk were polite and helpful as well. Thank you again ladies
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia fantástica: They were prompt and staff treated Me well.this robstown smiles is very clean and I highly recommend them to anyone that needs dental work.Nice dentist office n I didn't have to wait for months for an appt so yes I highly recommend them
Thanks a lot! We're delighted to hear you had a positive experience with our team.
Experiencia positiva: Prompt, to the point no pressure! The patient is in control to treatment options once provided by the dentist recommendations.
Thank you so much, Lupe, for your 5-star review! We’re glad you appreciated our prompt, professional approach and the way we empower patients to make informed decisions. We look forward to caring for your smile again! ✨
Experiencia fantástica: Y'all did amazing.I loved coming to see that dentist.He was awesome.
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia fantástica: Very friendly staff. I didn't have to wait long to be seen. So glad I chose Robstown Smiles.
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia fantástica: I loved Robstown smile, the staff was so friendly. It’s not overcrowded, staff makes you super comfortable. Dentist was so friendly and polite. I will be going back!
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia fantástica: Nothing but great people that work there they really took good care of me and that's with me being a big baby they explained everything to me as we went if you need dental work go there you won't be disappointed
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia negativa: if I could give 0 stars I absolutely would. They gave my grandmother dentures that look like horse teeth. They DO NOT fit her mouth at all. I have been a manager at a dental office for 4 years myself and they did absolutely wrong by her. They more than likely just wanted to bill her insurance to get that insurance $$. DISGUSTING!!!!
Experiencia fantástica: I was very satisfied with how fast they saw my daughter as a walk in appointment. The staff was very friendly and the office was very clean.
We are so grateful for your amazing review! Your feedback means the world to us.
Experiencia negativa: The whole experience was good till I went to check out the lady in the front was extremely disrespectful ,condescending and Acting very unprofessional she Does not have good consumer service at all . Her name is Sandra . My family will not be returning to this facility. DO NOT WAIST YOUR TIME OR MONEY HERE .
We're truly sorry to hear about your experience during checkout. Providing excellent customer service is a top priority for us, and we sincerely apologize if we fell short. We appreciate your feedback and will address this with our team to ensure every patient feels valued and respected. If you'd like to discuss this further, please give us a call—we’d love the opportunity to make things right. Thank you for bringing this to our attention.
Experiencia fantástica: Friendly front desk, very efficient to checking us in for appointment. The office was on time for our appointments. The dentist very through and explained treatment. I will certainly return. I felt very comfortable
Thank you Catalina Estrada for your kind words! We’re so glad to hear that you had a smooth and comfortable experience at Robstown Smiles. Our team strives to provide friendly and efficient service, and it’s great to know we met your expectations. We truly appreciate your trust in us and look forward to seeing you again for your next visit!
Experiencia fantástica: Great staff & dentist. They are very Polite and accomodating. Have reasonable prices.
Thank you so much Yesenia Hernandez for your kind words! We’re delighted to hear that you had a great experience with our team at Robstown Smiles. Our goal is to provide top-quality dental care in a welcoming and affordable environment, so your feedback truly means a lot to us. We appreciate your support and look forward to seeing you again!
Experiencia fantástica: I always like getting my teeth cleaned here. The staff is friendly and professional.
Thanks a lot for your review.
Experiencia fantástica: It was the best experience...I've ever had at the dentist! Straight to the point,professional quick & fast. I will definitely recommend to friends and family.I plan to make (Robstown Smiles) my go too place for future dental work and cleaning!!!I am truly thankful for Pr.NG CHEUKHUNG & staff for the outstanding dental 5 service they provided!!!!
Thank you so much Jessica Reyna for your kind words! We’re thrilled to hear that you had such a great experience at Robstown Smiles. Dr. Ng Cheukhung and our entire team truly appreciate your trust and recommendation. We always strive to provide professional, efficient, and comfortable care, and it means a lot to know we made a positive impact on your visit. We look forward to being your go-to dental clinic for all your future needs. See you at your next appointment! ✨
Experiencia fantástica: Great staff and easy to communicate with from beginning to end of visit. Dr. Allen is very professional and creates a good comfortable atmosphere. I will continue to go back for all my dental needs.
Thank you Jacob Ruiz for your kind words! We’re so glad to hear that you had a great experience with our team and that Dr. Allen made you feel comfortable during your visit. We truly appreciate your trust in us for your dental care and look forward to seeing you again. If you ever need anything, don’t hesitate to reach out. See you at your next appointment!
Experiencia fantástica: The entire staff was so welcoming and friendly, and made the visit for my 3 year old comfortable and friendly! Highly recommend!!!
Thank you so much Ashley Tagle for your kind words! We’re so happy to hear that you and your little one had a great experience with us. Our team always strives to create a warm and comfortable environment, especially for our youngest patients. We truly appreciate your recommendation and look forward to seeing you both again at Robstown Smiles!
Experiencia fantástica: I cannot praise this office enough. The dentist is amazing and the staff is incredible. They’re efficient and organized, so the appointment itself is a breeze. As a patient, they’re very helpful and so family oriented. You don’t walk into many welcoming places like this anymore, so I will recommend Robstown Smiles to anyone looking for a dentist.
Thank you for the 5-star rating and your kind words! We truly appreciate your support and are glad we could provide you with a great experience.
Experiencia fantástica: My name is Rusty and I went to get my 2 crowns and 1cavity done at Robstown Smiles and they did a real great job, I really enjoyed my time there the people there are super great and super super nice I left their with a big smile, thank you so much for making it easy, May God bless y’all.
Thank you for the 5-star rating and your kind words! We're glad we could help and provide care.
Experiencia fantástica: I was very satisfied with the service and treatment. Everyone was very friendly and the dentist very nice. I was examined and referred to another doctor for treatment.
Thank you for the 5-star rating and your kind words! We're glad we could help and provide care.
Experiencia fantástica: Robstown Smiles 10 out of 10. Receptionist friendly. Waiting room and restroom clean. Dental hygienists very professional and so polite. She took x-rays and polished teeth. She assisted the dentist. DR.CHEAKHUNG NG (Allen) was the best! Great job! And they took my insurance. My teeth feel
Thank you for the kind words and 5 Star rating !!
Experiencia fantástica: Always very cheerful and friendly people working there.and very knowledgeable and professional.
Thank you for the kind words and 5 Star ratings!
Experiencia fantástica: nice staff and allowed me to be apart of my own care!!!
Thank you for the kind words and 5 Star ratings!
Experiencia negativa: Was very disappointed with Robstown smiles. I wanted a simple general teeth cleaning which I have had before and was not able to get because I needed a deep cleaning to begin with. I understand a person needs deep cleaning but they could have cleaned my teeth and then later on if I decided to do deep cleaning I would do. I was not happy that doctor did not even introduce himself and when I told him I was just there for simple cleaning he right away stated we can’t do that. I then said I can’t do deep cleaning at this time and walked away. It’s all about ripping people off and I am sure they tell everyone they all need deep cleaning. It’s all about money and don’t care what patient has to say. Doctor was not professional at all and I will never go back and will not recommend any family or friends to go there
Thank you for taking time to provide feedback as we continue to strive to be best dental office in the area, in our office a lot of patients get regular cleanings daily but when someone needs deep cleaning then it is not in patient's best interest to do regular cleaning first as sometimes cleaned gums can shrink while deeper gums which still have infection & inflammation can accumulate pus which can lead to gum abscess and may need you to go to emergency room with rapid gum swelling, our doctor is very experienced & only recommend treatments based on patient's health condition for their best health interest, please do not hesitate to reach out to office if we can be of any further assistance.
Experiencia negativa: The office can never get their insurance information straight. Every person tells you something different and every appointment I had different issues. I was glad to find a new dentist for my family.
We’re sorry to hear about your experience and truly regret any confusion regarding your insurance. Our goal is always to provide clear and consistent information, and we understand how frustrating it can be when things don’t go smoothly. We appreciate your feedback and will use it to improve our processes. If there’s anything we can do to make things right, please don’t hesitate to reach out. Wishing you and your family the best with your new dentist. – Robstown Smiles Team
Experiencia fantástica: Everyone was so kind! Dentists are notoriously nerve-wracking but I can't wait for my next check up
Thanks for kind words & 5-stars ratings !!
Experiencia fantástica: My son was super nervous about going but they did amazing job with making him comfortable!!
Thanks for kind words & 5-stars ratings !!
Experiencia fantástica: My daughter and sons loved the dentist visit the staff is awesome, they did a good job on my cleaning and if you don’t have insurance they will work out a payment plan for you excellent service.
We're thrilled to hear that your children enjoyed their visit! Our staff takes pride in creating a positive and welcoming environment for all our young patients. Thank you for choosing us for your family's dental care!
Experiencia negativa: Great staff. The Dentist cleaned my teeth and just walked out. I didn't get any feedback, explanations, or dental results.
Thank you for taking the time to share your experience with us!
Experiencia fantástica: Like so many I hate going to the dentist but at Robstown Smiles they made me so comfortable l can't wait to go see them again
Thank you, Juventino, for your kind words! We're so glad to hear that we were able to make your visit comfortable and pleasant. We look forward to seeing you again soon!
Experiencia fantástica: I was very impressed with the customer service I received from all the staff and Dentist. When you lose a cap on your tooth you need immediate care. I was so glad they told me, come on in. I even had a temporary crown placed by the time I went home. Now that’s service!
Thank you, Aaron, for your wonderful feedback! We're so glad we could assist you promptly and provide the care you needed. It's great to hear you were impressed with our service, and we appreciate you taking the time to share your experience. We're always here for you!
Experiencia fantástica: Happy that I go to Robstown Smiles. Recommended to friends for they do a great job. The main thing is that I trust them.
Thank you for taking the time to share your experience with us!
Experiencia fantástica: Friendly staff and friendly doctor. I arrived late because I went to the wrong location in Robstown completely my fault and staff was still so patient and kind to me. You don’t see that kinda service anymore. Thank you.
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience at our dental office.
Experiencia negativa: The receptionist right away started being rude as soon as we walked to the back , saying very rude no phones allowed in the back not knowing if I was on my phone or not because I did not have my phone to my ear. I had my Bluetooth in my ear but I could’ve been singing a song I could’ve been having a conversation with myself, I could’ve been having a conversation with my niece who is going to the back she didn’t know talking about privacy. How is it privacy? I could be having a conversation with someone in the office and it’s the same thing and she went onto butting into my conversation saying oh would you like to speak to a manager because she’s right there and I was like ma’am I wasn’t even talking to you but I did ask her name.
Thank you Michelle Cruz for sharing your feedback. We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. At Robstown Smiles, we strive to provide a welcoming and respectful environment for all our patients, and we sincerely regret if you felt otherwise during your visit.
Our no-phone policy in certain areas is in place to ensure privacy and maintain a calm atmosphere for everyone, but it should always be communicated politely and professionally. We’ll be addressing this with our team to ensure that all interactions are handled with kindness and clarity.
Your experience matters to us, and we’d love the opportunity to make things right. Please feel free to reach out to our office directly so we can discuss this further. Thank you for your feedback, and we hope to provide you with a better experience in the future.
Experiencia fantástica: This office is great the Dr. and staff are great. Best dentist I have ever been to.
We appreciate your trust in our team. We are committed to providing our patients with the highest quality care and service.
Experiencia negativa: Worst experience ever. Payed for parcial dentures, that I could not use. Gave me blisters in my mouth. Had to be put on antibiotics. Tried every attempt on my part to allow them to fix the problem and they could not make them fit right. My only option was to take them or leave them. So I left them. I was not refunded any of my money. $3969.00 in total that I paid.
Dear Maria Vasquez,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. Patient comfort and satisfaction are our top priorities, and it’s disappointing to learn that we fell short in your case.
Our team strives to ensure that every denture fits properly, and we regret that adjustments didn’t resolve the issue for you. We’d love the opportunity to make this right—please reach out to our office directly so we can discuss possible solutions. Your trust is important to us, and we’re here to help in any way we can.
Sincerely,
Robstown Smiles
Experiencia fantástica: I have used this dentist for a couple of years now . Root canal, crown and other miscellaneous procedures . Excellent care and work . Friendly staff and easy to work with . Would highly recommend them to anyone needing dental work done .
Hi John, thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team and that our care and work have met your expectations. It's wonderful to know you find our staff friendly and easy to work with. We truly appreciate your recommendation and look forward to continuing to provide you with excellent dental care. Thanks again for your support!
Experiencia negativa: Heads up! The doc is solid but the front desk staff sit and badmouth local residents in ways make that you wonder are these people aware that everyone can hear them. I am not from Robstown but if I was I would be pissed and take my business elsewhere. I wonder what they say about my family when we aren’t there. In addition this morning they just straight lied to my face. I came in for my appointment. I heard the one person at that he desk say to the other in an empty office the doc left and won’t be back for an hour. I got to the desk and was told I would have to reschedule because I had not confirmed my appointments for my family that I made the day before. We won’t be back and thought i should let others now about the badmouthing of the town and people as well as the lying.
Thank you jack “Ava the Eco gamer” Mathis for your honest feedback. We sincerely apologize for your experience and want to assure you that this is not the level of service or professionalism we strive for at Robstown Smiles. We take concerns like these very seriously and will be addressing them with our team immediately.
Our goal is to provide a welcoming and respectful environment for every patient, and we regret that we fell short during your visit. We appreciate you bringing this to our attention and would love the opportunity to make things right. Please feel free to reach out to our office directly so we can discuss this further. Your trust means a lot to us, and we hope to improve from this situation.
Experiencia fantástica: The staff are so friendly and the Doctor is the best!! Really good experience with my extraction!!
Thank you for rating!!!
Experiencia fantástica: I usually get super nervous and anxious at the dentist office but these people were really amazing and I enjoyed my experience going through them
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your comfort and satisfaction are our top priorities. Looking forward to seeing you at your next visit!
Experiencia fantástica: My boys liked this dentist place over the others they have been, great place not too far from home, it’s the boys new place for their teeth!
Thank you for the great review! We're thrilled to hear your boys had a positive experience at our dental office and that you appreciate our convenient location. We look forward to keeping their smiles healthy and bright!
Experiencia fantástica: Great customer service. Received calls in advance to remind me of the appointment. Staff is very friendly and courteous.
Thank you for your kind words! We're delighted to hear you appreciated the reminders and friendly service. Your satisfaction is our priority!
Experiencia fantástica: I called to set up an appointment for two of my children. They had availability to get them in next day instead of waiting for 2 or 3 months out. The dentist was very nice and friendly, and the staff were wonderful with my 3 year old who is also autistic. I will definitely be using Robstown Smiles from now on!!!
Thank you for your kind words! We’re thrilled to hear that you and your children had a positive experience with us. We look forward to seeing you at Robstown Smiles again soon!
Experiencia fantástica: They are friendly and they are super awesome it was my daughter's first time going there
Thank you for rating!!
Experiencia fantástica: Very professional and knowledgeable, definitely recommend this dentist. They answered my many questions. Felt comfortable .
Thank you so much for your kind words and 5-star rating!
Experiencia fantástica: They were very meticulous yet approachable. They answered concerns n explained the process. There were no delays. Thus far, they have very high value n my trust.
Thank you so much for your kind words and 5-star rating!
Experiencia fantástica: Very professional and I received a very good cleaning, exam and X-rays. Kind and courteous staff helped make it a great experience.
Thank you so much for your kind words and 5-star rating!
Experiencia fantástica: Have a good experience again at Robstown Smiles Dentist. Highly recommend to anyone that needs dental work done.
We appreciate your trust in our team. We are committed to providing our patients with the highest quality care and service.
Experiencia fantástica: The staff were very friendly and I really liked the dentist. They were easy to get into and my whole family will be going there from now on.
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team takes pride in providing friendly service and quality care.
Experiencia fantástica: Very good ,and good service with the dental assistant, their altitude, their personality was very
We're glad to hear you had a positive experience with our dental assistant! Providing excellent service and a friendly atmosphere is what we strive for. Thank you for your kind words!
Experiencia fantástica: Intake was quick, x-rays and exams were done well and great information feedback!
We're glad to hear you had a smooth intake process and found our x-rays and exams informative! Thank you for your positive feedback.
Experiencia fantástica: I've taken my kids to several different dentists over the years and this is by far my favorite!
We're thrilled to be your favorite dental practice for your kids! Thank you for choosing us to care for their dental health.
Experiencia fantástica: Amazing services from this dental place! They treated my family with such kindness, and were very professional. Would highly recommend this place to anyone looking for dental care.
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience at our dental office.
Experiencia positiva: I know not everyone likes to come to the dentist, and I neither love nor hate it. What I like about Robstown Smiles is how fast they get you back to a chair, how knowledgeable the dental hygienists are and the light atmosphere kept by Dr. Allen and his team. All in all great experience. Only thing that would make it better is if they would have put some children’s movie on the overhead television to help distract my grown self.
Thank you for your glowing review! We're thrilled to hear that you had such a positive experience at our dental office.
Experiencia fantástica: Real courteous and professional, definitely recommend them to family and friends.
We appreciate your trust in our team. We are committed to providing our patients with the highest quality care and service.
Experiencia fantástica: Great dentist, fast appointments, friendly staff, definitely recommend!
We appreciate your trust in our team. We are committed to providing our patients with the highest quality care and service.
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