Elevated Community Health - Primary Care Clinic

Experiencia negativa: I’ve been coming here mostly all of my life and I’ve had good experiences, but I tried to make my appointment today. I was there on time. There was someone in front of me talking to the front desk and it was taking a while. There was only one person at the front desk working at the time Seven minutes after I was supposed to be there. Someone comes out and says we might have to reschedule your appointment. I said I was here on time. I was behind this lady waiting for someone to address me. They unfortunately said that I have to reschedule my appointment and I don’t have time to reschedule my appointment week after week. This is really unfortunate because now I’m not going to come back. I have really bad anxiety about hospitals, and I understand that they have a five minute rescheduling policy, but I was there on time and no one addressed me and please don’t comment on this review saying what can we do to help because I saw that you’ve done that to every single bad review but not actually a word from yourself just a computer that keeps saying the same thing over and over “ we’d like to help you contact us” so if you’re going to leave that response, just don’t this is for other people so they can see how you treat patients

Experiencia fantástica: My experience with front desk has always been good

Experiencia negativa: The most unprofessional and worst doctor's office I have ever had the displeasure of visiting in almost 52 years of being on this planet. Jennifer Tombeck, despite knowing I had active bleeding from a hemorrhoid that was dripping down my pants leg and on to the floor at work, took 11 days to simply follow through and give me a doctor's note for work on 2 separate occasions. Administrative negligence. The first time she did this to me, it took 2 weeks. Other doctors there have provided me with notes as recently as yesterday in paper form. Jennifer always gives a vague excuse and then takes a week and a half to 2 weeks. This is only after daily calling to remind them to get this done. The 2nd time, I saw her 3/23/26 and was told she would email me a doctor's note by the time I left the office. Despite calling up there every day, it took her until 4/3/26 to send me a doctor's note. Meanwhile, I was forced to work with blood actively draining from a hemorrhoid down my leg and on to the floor at work. I told you it was bad. I was required to lift heavy boxes from the floor in this condition because my former boss ( I had to get a new job thanks to this) would not allow me to not do it unless I had a doctor's note. Went to her twice to get some corns removed from my foot, they come right back a few weeks later at most. I also have a deviated nasal septum, which they refuse to acknowledge, much less address. Tara Edick (SIC) flat out refused to acknowledge it, despite previous surgery on it. I have CPTSD, severe anxiety, panic disorder, and depression. I have advanced AC joint arthritis in my left shoulder, along with tendonosis and a torn rotator cuff. I never complain about it, even while shoulder pressing my own body weight. I handle pain way better than most people. Pulled a muscle in my forearm a few weeks ago, the pain was so bad, I could not take off or put on work gloves or even hardly move my wrist. Went to see a doctor there named Jim. Despite telling them that I had been taking Ibuprofen for 3 weeks and the pain was now so bad that I was in his office, he did nothing at all. Told me to go take more Ibuprofen. Said he could do a prescription for an anti inflammatory medicine that takes 6 weeks to start working. He did nothing at all to provide me with any relief. Karen, the supervisor, is the worst medical professional I have ever talked to. Nobody comes close. Called today to complain. Instead of being responsible and addressing my concerns, she said I was yelling at her and all these lies. Never once did I yell at her and given my CPTSD, I did great at handling her. She was super rude and was trying to turn this on me and make me the bad person instead of addressing the situation. Super manipulative. Refuses to take responsibility for anything I have mentioned, makes false accusations and then cancels the appointment I had for tomorrow to have a different doctor look at my arm. Then has the sheer audacity to say I will yell at the doctor if I come to the appointment and I never once yelled or cussed or anything like that. Told her I was trying to address legitimate complaints. She refuses to accept responsibility, instead trying to make this look like I did something wrong. Highly manipulative and highly unprofessional. She kept interrupting me and trying to talk over me the entire time I was on the phone with her and hung up in my face after making more false accusations about me yelling at her. She put on this entire fake scene to try to make me look like I did something wrong. Beyond ridiculous and unacceptable. I will be contacting Karen's boss on Monday, along with the administrator and corporate offices. In addition, I will also be reporting this to the state medical board. Thankfully, it took one phone call to find a new doctor locally, but what they did to me is outrageous and will be reported and complained about until someone takes corrective action on the irresponsible doctors and on Karen for her horrible treatment of me today. Also, Max Smolkin is horrible.

Experiencia fantástica: They always take such good care of me! Thank you..

Experiencia fantástica: Everybody was on time, prompt, professional, clean, and caring. I would definitely recommend this place.

Experiencia fantástica: The entire staff was extremely friendly and fit me in for a cleaning after my x-rays. Thank you!

Experiencia fantástica: Great staff and equipment!

Experiencia fantástica: I totally and widely recommend the doctors, too friendly and professional nurses equally mua friendly and helpful always trying to see how they can help me the ante as it is 100/10 too grateful, I thought my procedure would take some time but it really was super fast. Recomiendo totalmente y ampliamente a los doctores, demasiado amables y profesionales los enfermeros igualmente mua amables y serviciales siempre tratando de ver en qué me pueden ayudar la ante como es 100/10 demasiado agradecida , pence mi procedimiento llevaría algo de tiempo pero realmente fue súper rápido.

Experiencia negativa: Sometimes have a good experience but feels like amateur hour at least half the time. The front desk is the most incompetent. Medical professionals don’t appear to review appointment notes before visits because we scheduled a yellow fever vaccine required for upcoming travel and they reassured us they offer it, ordered it, and will see us in time for our 10-day travel window. Show up to appointment and they’re like “oh you don’t need this” “yes we do” “oh well then you have to go to CommonSpirit” which we knew before the clinic reassured us they offered it too. Now we’re in a pinch to find an appointment in time. It’s been this way for years with multiple other issues too. Hard for them to go outside their daily routine/basic issues. But those services they do provide are greatly appreciated and critical to the community, just wouldn’t recommend the place for great care.

Experiencia fantástica: Dr. Delazerda is amazing in her care for the patient and painless dental care. Her dental work lasts and she even asked how my previous root canal was feeling after my last visit.

Experiencia fantástica: Terrific dental services. Very nice exam space.

Experiencia fantástica: They are so kind here! I felt very taken care of. Great dentist experience.

Experiencia negativa: Pesima experience, primera vez y demore una hora esperando y nunca me atendieron, tuve que dejar el lugar

Experiencia fantástica: Dr. Ha (dentist) was outstanding - informative, patient, and very helpful in making decisions.

Experiencia negativa: Took my dad to Elevated Community Health in Leadville for an appointment on Wednesday and the experience at the front desk was awful. The girl working there was extremely rude and acted like helping us was the biggest inconvenience in the world. no professionalism, just attitude. If the first person patients see doesn’t care at all, it really doesn’t leave a great impression of the clinic.

Experiencia negativa: This place has horrible staffing. Front desk ladies are rude and not welcoming. My daughter was recently seen there and she did not feel comfortable being checked in cause she knows a front desk person and was scared she might tell people what she went in for. That’s ridiculous my own daughter being scared her medical records Might be leaked. I have heard that going here The MA’s and front desk are noisy and will violate hippa.

Experiencia fantástica: La recepcionista Judith es muy amable y hace lo más posible por ayudarte La atención es muy buena Al menos conmigo y con mi esposo, nos han atendido muy bien

Experiencia fantástica: Christie's cleaning today was gentle, thorough and very personable. Dr. DeLazerda did my exam both practitioners top notch. Thank you!

Experiencia fantástica: Had a Dental appointment today. I was feeling nervous going in today, knowing the dental procedure was going to be painful. It was not - Dr. K and Naomi took such good care of me, gentle care, great attention to detail. They kept asking me for feedback on how I was doing during the long procedure. THANK YOU!!

Experiencia fantástica: Summit is incredibly fortunate to have such an amazing dental care clinic available to us. They are excellent at dental service, talent, and comfort. Thank you!

Experiencia fantástica: They are very nice and thorough with what they do I’m so glad I booked my appointments with them

Experiencia negativa: Staff was annoying and unfriendly. They said that it would be 20-60$ for a visit but after arriving they quoted me $240. I came in because one of my friends visited me and they had strep throat. I got strep all the time as a kid so I know what it is like. When I started showing symptoms I knew that this is what I had. They had 0 telehealth options and wanted to run many tests even though it was obvious I had strep. This office will do everything in there power to change maximum fees.

Experiencia positiva: Always been very nice and friendly experience and great care just long wait times for appointment.

Experiencia fantástica: Thorough, friendly, highly recommend! Thanks everyone!

Experiencia fantástica: Dr Ha and his team were so great and welcoming, even with a late in the day appointment. I usually have a difficult time with the dentist and I felt comfortable for once. Kat was an awesome tech too! Thanks everyone.

Experiencia fantástica: Amazing team the doctor it's very friendly and show me future problems and solutions.

Experiencia negativa: Called to make an appointment, got sent on goose chase waiting on hold with several people then sent to a voicemail to who knows and never received a call back. Phenomenal customer service skills… NOT. The women on the phone do not care at all.

Experiencia fantástica: So glad I found Elevated Community Health! They are excellent at hearing patients' concerns and providing exceptional care. Thank you for the service you provide to the community!

Experiencia positiva: Everyone is very nice and front desk lady's very nice helped with answeringmy questions, dentist are very nice and helpful on all my questions and explained everything that needed to be. Only thing was no one told me it was on the 3rd floor walked around building for 10 min looking for where to go.

Experiencia fantástica: Super friendly and very knowledgable staff!

Experiencia positiva: This dental office is top-notch! Lacey is one of the best hygienists I've ever had and all the dentists are consummate professionals. A great dental experience! How often have you ever had that?!?

Experiencia negativa: This is for the LEADVILLE location near Colorado Mtn college (they don’t have a website and seem to only be reachable via the frisco office). I am super disappointed in their new doctor I saw. Dr Kagan was great, and when it was part of st Vincent there were a lot of great doctors. It seems that every time I find a doctor who I trust, they replace them with someone new who is progressively worse. The last doctor I saw (who I’d prefer not to name in this review) used AI to take notes…..I understand it was a device with no data etc, but she seemed to be more focused on making the AI work than anything I was saying. She said there’s no way to get a typhoid vaccine without going to salida or Denver so she called in an oral one, I get to Safeway in Leadville and he tells me he has an injection right there at the store (this dude was also annoying bec he made me come back twice and wait an hour only to tell me my insurance doesn’t cover it). It seemed like the doctor had no issues calling the pharmacist but any time I called with a simple question they felt unreachable. This facility seems like it caters to the staff more than the patients. I feel like it’s impossible to get appointments and they’re never available. I understand it’s lake county’s problem there is no urgent care and this is the “best” & “cheapest” option if you have bad health insurance like me. It’s just frustrating to feel like I’m just a number, not even a patient. Unfortunately I don’t have any other options in Leadville because you either have to go to the emergency room or schedule an appointment with a private doctor in town who likely doesn’t take your insurance. I might just start going back to the family practitioner at st Vincent health. These people are whack.

Experiencia negativa: This clinic has gone downhill fast. I miss when summit community care clinic would answer the phone

Experiencia negativa: Great community clinic nice people. Pleasant service clean rooms, up to date tools, , calm atmosphere. I made an appointment 2 weeks ago to have my ear looked at because I can barely hear out of it. swimming cause some water too block my ear with wax. No pain this time thank God, no infection thank God. So I just paid $220, not the final bill. To be told that. I'm not trying to be rude, but I already know there was wax next to my eardrum. having to pay the clinic to deduce what I told them so they can refer me to a specialist to pay more. In 3 weeks of waiting half deaf. Guess I'm just going to be half deaf from now on. Thanks for telling me what I already knew and also got grandma's advice on how to hurt my ear.

Experiencia fantástica: Always a good experience, knowledgeable, friendly, informative, always leave with a smile

Experiencia negativa: Dr. Withecomb (or something), who is a dentist, extracted a tooth of mine. During, he really didn’t seem to care much about talking to me about my oral health or an issue that I also had which was staring him in the face during my visit. He just seems like a young guy who doesn’t really care all that much about an individual patient like me, in my case, and he didn’t offer any of his professional input or advice overall, outside of pulling my tooth, despite the fact that I paid several hundred dollars for a 30 minute visit. Elevated community health dental clinic isn’t great, therefore. Elevated community health clinic, on the other hand, seems okay. I’m a patient at both and they share the same name and have separate offices in the same building. I wouldn’t recommend Dentist Withcombe (misspelled probably)

Experiencia fantástica: Every time I go in they are friendly, efficienct, and just very willing to work with my needs

Experiencia fantástica: Really awesome experience! Professional, thorough, and clean facilities. Would highly recommend.

Experiencia fantástica: Best experience ever. Leslie is a caring and very thorough professional, his assistant was also very professional and considerate, supportive. And last but not least, Dr. K is simply the bes; always providing sound advice and following up on previous concerns. This is a team who make you smile. Thank you all!

Experiencia negativa: Ever since this place rebranded I have had the worst experience trying to get my prescriptions filled. I have always used the online portal to do this and have never had an issue in the past and now that they changed names owners or whatever it’s a nightmare. I have been without my medication for weeks now because no one is monitoring the online web portal and pushing prescription requests to the doctors. Or the doctors are ignoring prescription refill requests. It is completely unacceptable how they treat their patients and I shouldn’t have to go without my medications because of new policy or personal cuts.

Experiencia fantástica: Very professional. Got me in quickly. I really appreciate it.

Experiencia fantástica: The quality of services and actions portrayed to the patient is exceptional. Timely service; as the staff lead you through all the procedures with caution and patience as the desired standard. You as a patient are part of the team.

Experiencia negativa: not worth wasting your time... new name, same disorganized mess. if you have insurance don't waste your time! have it called in somewhere else!

Experiencia fantástica: Dr D and her assistant, Daisy, were excellent to work with. They made sure I was comfortable from start to finish. The entire procedure was as pleasant as a dental appointment can be. Thank you!!

Experiencia fantástica: The front desk at the medical office was really nice and patient thank you for helping me filling out my Care card application after I was having trouble filling it online!!! i’m forever thankful

Experiencia fantástica: Everybody were so nice, warm and professional! Thank you for your great costumer service!

Experiencia fantástica: I have been a patient of this clinic since 2014. They have always been respectful and professional as well as having some of the best doctors, nurses and dentists available in the county. I drive all the way from another county just to be able to access this excellent resource. Everybody who works there is wonderful! I can’t recommend this clinic enough.

Experiencia fantástica: The dental office is truly amazing. They see you exactly at your appointment time, no waiting. They do an exceptional cleaning and they are doing a great job with all my cavities. They are so professional with any questions or recommendations. I am so thankful for the dentist, the dentist assistant and the receptionist. They all truly care. Side note, for those paying out of pocket, they are 3 times better for 1/3 of the cost.

Experiencia fantástica: I have had so many horrible, sketchy, scammy dentists. I ADORE MY DENTISTS HERE. They are so professional, communicative, and comforting. I have nothing but good things to say about this place. They're bilingual, friendly, and upfront with costs. Could not recommend more.

Experiencia fantástica: I don't mind Driving to Frisco from Eagle for a great Cleaning and great service!! No upselling just getting what i need. Thank you.

Experiencia negativa: If I could give zero stars I would. The staff displayed a significant lack of professionalism and empathy during my visit. When I attempted to address some sensitive questions in a public setting, I felt dismissed and unsupported. Additionally, the nurse practitioner, who is not a medical doctor, did not respond to my concerns appropriately and seemed to undermine my perspective. Overall, the experience reflected a troubling combination of unprofessional conduct and insufficient knowledge. I will be filing a compliant to the highest degree possible. Healthcare professionals should treat people with respect, care and dignity.

Experiencia fantástica: Muy buena atención de la asistente y el doctor.muy amables.no tengo comentarios negativos..espero sigan tratando a los pacientes con esa amabilidad que los caracteriza sus actitudes hablan

Experiencia negativa: Go anywhere else. Anywhere. Rude staff starting with the front desk and definitely the “doctors”. They should be familiar with working with low income patients since that’s what this clinic is for. When applying for the care card I provided both my husbands and my proof of income. The woman at the front desk insisted I didn’t need his income unless he was applying for his own care card (she laughed at me several times as though I had no clue what I was talking about). I explained to her since we both live in the same home and have the same dependents, that his income is essentially my income and needed to be included (even though I was medicated at the time, waiting for my procedure, and as part of her job, she should know this before encouraging someone to apply fraudulently). Over a week later I get a phone call that my application is incomplete without my husband’s income included! She smiled and took his information from me and then left it out of my application!!! Thank you Karen (literally her name, not a fill-in name for an unpleasant person).This isn’t even touching the “care” part of the experience. I let the staff know that I am anxious at the dentist (I didn’t think I was the first but the way I was treated, you’d think they’d never encountered an anxious patient). I followed all of their recommendations before, during and after my procedure but that was difficult since they rattle off the medical terminology for what they are going to do or what you need to do, they don’t break down any of it into layman's terms for you, and then say “any questions?”. At this point if you do not ask the exact right question, you will be left in the dark. They say you can call with questions, but that only leads to phone tag where they encourage you through voicemail to make another appointment. Where they will charge you out of pocket to be seen because THEY decided not to include your husband’s income!!! Beyond frustrating. Now add in crazy pain, stitches they never said one word about so you don’t know if it’s normal to have them in the first place let alone when they fall out of your gums. Later when asking about the pain and all the cuts across the roof of my mouth they blamed MY ANXIETY!! She said I had asked for breaks (I didn’t. The doctor in training kept saying let’s take a break, since I was having a difficult time. Any time she asked if I wanted a break I said no, I wanted to get it over with) and that I delayed things and any difficulty during the procedure was down to me. In reality, the real dentist came in and finished the procedure in less than 15 minutes but wasn’t present during ANY other part of the procedure. But she had the audacity to say that I was the cause of the delay and the cuts?!? Never during the hours I was in that chair, did I ever move enough to cause them to move, let alone cut me. Tears? Yes. Endless tears. But I did not cause ANY of the cuts in my mouth. People come here because they are looking for affordable care. What they get is a nightmare. I wish there were a better option for our local community. I worked for years as a patient representative (front desk) for Vail Health Hospital and I never once treated or witnessed anything like the treatment I received. I understand that was a different facility with a different budget and different circumstances, however humanity should be found in all care facilities. It’s not in this one. Hopefully one of their mistreated patients can take legal action against them and force a positive change in this facility because the local community deserves a safe place to go in turbulent times. Until then, drive to Leadville, evergreen or Denver- ANYWHERE ELSE.

Experiencia negativa: This place is garbage. Drove an hour in ice and snow to get to my appointment. Was 10 minutes late and they refused to see me. Absolutely ridiculous and unprofessional

Experiencia fantástica: Karen at the front desk is the friendliest most kind person I have ever encountered! She really made the experience wonderful!

Experiencia fantástica: Very positive experience. Had a cleaning and was very happy with the care I received.

Experiencia negativa: The staff are rude. While in severe pain from two teeth and with 5 confirmed infected teeth, they refused to provide antibiotics and scheduled my follow up appointment to start work nearly two months out. When I found a dentist in Denver to get me in right away I contacted the to complete a release of my chart and x-rays to be sent to my new dentist. And followed up to see if they received my completed form and sent the records. They ignored me and my follow up. They have caused me to miss two potential appointments because of this. While I have infections and I’m in severe pain. DO NOT RECOMMEND

Experiencia fantástica: Got me right in for the appointment when I called

Experiencia fantástica: Very pleasant experience, nice staff!

Experiencia fantástica: I have had the best experience with both the clinic staff and the dental office all the doctors and nurses are amazing. I would recommend them to anyone!!

Experiencia fantástica: Great friendly staff.

Experiencia fantástica: This is an excellent dental office. Great job!

Experiencia fantástica: Everyone was friendly, efficient & professional.

Experiencia fantástica: Summit Community Care Clinic. Great Clinic !! The doctors and the front desk always help me. Thanks so much.

Experiencia fantástica: Lacie did great as always. My mouth feels so fresh and so clean clean. Wish they'd let me keep those sweet shades though...

Experiencia fantástica: Summit Community Care Dental clinic has always been great for us, easy to schedule and always on time. They are especially great with kids and make them comfortable to be at the dentist. Highly recommended!

Experiencia fantástica: I have extreme dentophobia, so when I had to have a filling I was terrified. Dr. Ha was wonderful. As well as David. His assistant. They both made sure I was comfortable and waited until I could stop my nerves from getting the best of me. I honestly didn't feel a thing. Not even the shots to numb up the area. I will definitely go back to Dr. Ha and the Summit Community Care Clinic Dental office for any future dental needs. I highly recommend this office.

Experiencia fantástica: Professional staff, good care

Experiencia negativa: Disappointed with transparency. I was quoted a price of $236.00 for my son to have a cleaning and full x-rays. When I arrived I was charged $321.00 That's a big difference in price. I felt like I was straight up lied to.

Experiencia fantástica: Delightful, friendly, helpful, and kind staff from the woman who greeted me at the door to the dental tech who took my x rays and the dentist who helped me understand what I could do to keep up with my oral hygiene. Most helpful to me, they helped me get them the right insurance information and get out the door with a slightly brighter smile! The summit community care dental clinic is clearly a great asset to the community. Thank you for all your help!

Experiencia positiva: Thank you to Jen and Samantha who took care of me, and to the rest of the team at the clinic - these folks are playing a big and busy role to keep your local workers and community members healthy! They got me in for a same day appointment when I called. I waited for a bit when actually getting in to the clinic, but they are a small group of people working hard (please be patient!). When discussing my symptoms and personal concerns, I felt that those were heard and respected, and any questions were thoughtfully answered.

Experiencia negativa: Terrible experience. Really? 7 minutes late and was told I had to reschedule? NO compassion at all from the office after explaining I was going out of town and needed blood work done? just rude service due to rules that may not apply to others of different background I guess? Thanks Summit care clinic! you've helped me with my final decision to live and ski elsewhere!

Experiencia fantástica: Pricella did a great job! Michelle was Wonderful!

Experiencia negativa: My child did the mobile dentist through the school March of 2023. She was sent home with paperwork stating she didn't have cavities and no follow up was necessary. She had been complaining of pain in her mouth all summer so we made an in office visit. I told her they were coming back to the school in September if she could wait. She said no they were unprofessional. I want to go to a real dentist. (She's 9) we made an appt & got in 9/20. This was the 1st time I had heard of her having 4 cavities. I asked why wasn't I notified to get this taken care of sooner. They said their system say mop (mother of patient) was notified. I told her I never was, can we start getting these filled today? They said I'd have to make another appointment. She scheduled me in and then 10 minutes later had to reschedule due to not having a dentist in that day that takes our insurance. We reschedule then we go to leave and the front desk had to reschedule again for the same reason(3xs). 2 weeks later they call me needing to reschedule for a 4th time for the same reason pushing her appointment back further and further. I told them this was unacceptable. I should have been notified over 6 months ago about this and she shouldn't have to wait any longer. She is in pain, it is hard for her to eat at this point and focus in school. They reschedule her appointment to be sooner. We go in and they are now saying they don't have enough time to do the four fillings I will have to make another appointment and they are booked out. How much longer does this child need to suffer? They blame it on being short staffed. They send in their supervisor who asked me what happened, I explain the situation again. She tells me she doesn't believe me. I told her to check their own system then. The only email I got from them back in March was requesting her insurance information. She re reads all the notes out loud. The last notes said start with the lower left quadrant of the mouth (it's the right side btw) she then asked me since they could only fill 2 today which do I want to start with. I said well the dentists notes said to start with the lower left, let's start there. She looks at me again and says she never said that. I responded you literally just read that. She gets extremely rude and with an attitude, states those word never came out of her mouth. She goes on to say the problem is me thinking they are saying things Noone ever said to me and the problem is me. I asked her to re read the notes then. She said she shouldn't have to since she just read them. I said if I'm misunderstanding or hearing things like you said, I would like to hear them again so I can understand where the disconnect/mis hearing came from. She said fine and re read the notes and read that same exact line that I heard. She looks at me like a deer in headlights saying nothing. Offering no apology she had just told me I'm the problem hearing things infront of my now 10 year old daughter. I stared at her back and said so you did read that and I'm not hearing things. Maybe the problem isn't me but all the misunderstanding and miscommunication happening in this office. She then appologize and said I didn't need a second appointment and that they could fill her 4 today. I explained my situation again and asked if she had children and what she would do in this situation. She said that in her opinion I was creating an unhealthy environment for my child in a dental office. I asked if someone was coming in to fix my daughter teeth or not? She left the room and the dentist came in. She asked me where I wanted to start today, I said we were doing all 4 like my original appointment was for. She said they can't do that because it's too much anesthetic for a 10 y old. Her assistant says we can do it if we have a cancelation we don't have time. I asked which is it, the anesthetic or time. The dentist said we're only doing 2 today and that was it. They only filled the top ones even though the notes said to fill the bottom ones. We are going to pay out of pocket to go else where. Stay away from this circus!

Experiencia fantástica: A thorough job cleaning my teeth

Experiencia negativa: I hate this place. I do not say this lightly! Over the past year i have been trying to get all my needs moved over with other establishments and providers. The front desk people are unknowledgable and mean. Careless and condiscending. Between arguing with them about appointments that they cancelled/changed, and being rude to me when asking questions, its just awful. I even talked to managers that started the conversion call back to me with "I understand you're confused about when your apps were..." no ma'am! I had many email/calls/texts as proof of it. Obviously I wasn't going to get any where with her! She didn't even want my side of the story, so I guess there's no fixing the wrongs I've dealt with. It wasn't always like this, but I guess everyone gets greedy eventually. I used to deal with the terrible service because without insurance, it was always the best prices. I'm still paying on a hospital bill from having to have blood transfusions for what they thought were bad blood work readings. Just sent home that day....then a police officer had to knock on my door because they couldn't get a hold of me (napping) to tell me I had to go to the ER! Now it is just as expensive as any doctors office. Making all the rudeand mistakes unacceptable!!!! Yeah, I took my business elsewhere. Mine and my three kiddos. No more dental, no more behavioral, and no more equally irritating school based clinic either. Goodbye!

Experiencia fantástica: Dr. Withycombe was awesome! Thank Doc.

Experiencia fantástica: I’m amazed at how gentle the dentist hygienist was. So wonderful to have a painless cleaning. Megan Jackson is the best ever!! Thank you

Experiencia fantástica: The Dental Hygienist did a fantastic job. She was thorough, professional and very friendly. The entire staff was welcoming and I had a good experience.

Experiencia fantástica: Perfect personal

Experiencia fantástica: I really like this dental office. I was in on time and because of a cancellation was able to have a cleaning I needed! Everyone was very nice, professional and explained what was going on very well.

Experiencia fantástica: Thank you for help and patience

Experiencia fantástica: Great people!

Experiencia fantástica: Prompt caring service everybody friendly it's a shame that The Jefferson center can't match up to the same

Experiencia positiva: The staff is great. The dentists are thorough and informative.

Experiencia fantástica: Doctor lackey and his staff Are great to I have been seeing doctor lackey for over 10 years they are all fabulous thank you Cliff

Experiencia negativa: Dr. K. Knows full well that I, only want her working on my teeth, but, for the second time I drove 4 hrs. To find that she has deemed my concerns avoidable. She's great if she likes you. I thought I could trust her. Ive come to CCC for years. Im really bothered by these recent experiences.

Experiencia fantástica: Truly a place where the physicians and nurses listen and assist with your needs

Experiencia fantástica: Efficent time awareness for both parties… I was 12-15min late, I felt terrible. The storm was bigger than I thought, the interstate was a mess. The hygienist was very thorough and explaining that this cannot happen and if it does again, I will get canceled from dental clinic. I understand They need to run a and efficiency. The hygienist was excellent with her skills, the care clinics lucky to such quality people.

Experiencia fantástica: The entire staff is comforting, pleasant, and very knowledgeable! Making a dental experience as good as you can hope for…

Experiencia fantástica: Thank you so much!

Experiencia fantástica: Front desk were helpful, polite and friendly. Doctor Megan Woods very knowledgeable, kind, professional.

Experiencia fantástica: All the doctors, nurses, and support staff are extremely kind and genuinely care about patients well-being. They don't rush and answer all questions and concerns you may have; very thorough. One of the best of Summits County's assets!

Experiencia fantástica: Nice building. Just came to pick some paperwork.

Experiencia fantástica: The best! And now a pharmacy too. We are so fortunate to have this clinic

Experiencia fantástica: I love summit clinic!! More than any private doctor I ever had, real caring.

Experiencia fantástica: Excellent health care experience! My most recent 2 appointments at Summit Community Care Clinic with Dr. Lackey were the best visits to the clinic & among my best with a doctor ever! Dr. Lackey & his team went above & beyond to ensure my health issue was taken care of, during my visit & with extensive follow-up. I am pleasantly surprised & forever grateful!

Experiencia fantástica: The nurse was caring, understanding and efficient.

Experiencia negativa: Due to the billing I unfortunately have to leave them a bad review. They scheduled 7 appointments with me. I went to the first 3, and got an almost $2000 bill for routine teeth cleaning (which they had a dentist that couldn’t be covered by insurance do without telling me), and getting 4 cavities filled. This is when I have insurance! At first I thought it was annoying I had to wait so long between appointments, but it actually saved me because I’m guess for the work they wanted to do I would have been at over $5000. The problem was that they do take a branch of my insurance but not my specific one. No one checked before my appointments. And then I got the bill in the mail. This then led to months of me talking to the billing department trying to figure out what happened and me having to make multiple calls to my insurance too. I’ve checked with other people, because I’m not an expert, but apparently your dentist is supposed to check what your bill will be before doing the work. But the office never even implied that was an option. I was just going to my multiple appointments thinking everything was working out fine with my insurance. The billing department people I talked to were helpful and kind. And they did get the bill down to under $1000, but this was still money I had never expected to have to pay. I had gotten the most expensive dental insurance I could specifically thinking most things I needed would be covered. But instead now I haven’t been able to get the rest of my cavities filled due to the money and time it took to deal with this. And then I had to move out of state, so now I don’t know what Ill do since my insurance was specific to Colorado. I could have had everything finished before I left if I’d just gone with a different dentist that had handled my bills properly. If it hadn’t been for the huge surprise bill I received, I would have actually left them good reviews because the actual experience of the visits was good. But this experience was actually incredibly stressful.

Experiencia positiva: Professional building with multiple businesses.