Columbia Dental - Manchester

Experiencia fantástica: Very good first experience. They listened very well to my concerns!

Experiencia fantástica: Thank you for taking care of me in the weekend. My dentist he is very gentle and great.

Experiencia fantástica: Dr. Okasha is very patient ,funny , informative and pleasure to work with. I will be back again. Best prosthodontist I have seen.

Experiencia fantástica: Dr Lashgari was amazing! Very quick and efficient. All the staff was friendly and very helpful as well! Great place to go if you have a dental emergency that just can’t wait!

Experiencia fantástica: Extremely grateful for this place. I've been here every single time i've had to extract a tooth, or get crowns. Brought my sister here during a tooth breaking emergency. Was attended ASAP. Beyond grateful for Dr.Singh & & Ast. Dr.Jose!!!

Experiencia fantástica: Everything about this experience was perfect. Same day we called in pain got in and got teeth pulled. Jose the assistant was so friendly and thorough. Diane the girl who helped with the billing answered all questions because I asked for ALL the options. She was so patient. The doctor was very nice and did a great job!. Could not be more thrilled with the experience with a stressful thing! ❤️

Experiencia fantástica: Same day appointment and excellent care. I appreciate their professionalism and availability.

Experiencia fantástica: Diane is an excellent intake receptionist. everyone is very helpful, 10/10 would recommend

Experiencia fantástica: Care was prompt, procedure explained and I was treated with care

Experiencia fantástica: The visit was excellent the staff was very knowledgeable.

Experiencia positiva: Columbia Dental is awesome in and out in less than 2hours for a partial that’s unheard of and same day delivery

Experiencia fantástica: Dr. O did a great job on my fillings!

Experiencia fantástica: Really good Dr's and assistants. And the main office in Manchester is open every day of the year including weekends and holidays. How can you beat that?

Experiencia negativa: I just had my dental hygiene appointment here. I typically do not have a problem as I am easy going, but last night experience was completely inexcusable. Very unprofessional and unsafe male dental hygienist, I didn’t catch his name and I question if this individual is actually licensed. Horrible bedside manner. I was basically waterboarded with the water scaler. This individual repeated overfilled my mouth with water and kept on spraying water down my neck and blouse. The suction yankauer fell out of my mouth and he tried to use it again on me without changing it, completely insanitary. Extremely rude, asks the same questions over again and doesn’t explain what he is doing. I have very sensitive teeth and this monster kept on trying to shove his oversized hands into my mouth, break my jaw open and using the mouth mirror to hit my teeth. This man clearly has anger issues and Columbia Dental doesn’t seem to have a female hygienist and it is very unsafe. I should report to DPH for the insanitary practices. No issue with the dental assistant and dentist. *I also noticed I have a bruise/cut under my tongue from this visit. Never in my life have I left a dental hygiene appointment with a mouth injury.

Experiencia positiva: You get what you pay for and you pay for what they decide to do once they have you in a position where it's difficult to say no. The good thing is that they are quick and, supposedly, they do what can to help you out working with insurance. Fair-ish prices with or without, just don't get swindled into something you didn't arrange with them beforehand.

Experiencia negativa: Outrageous prices it’s terribly dingy and dirty, and the rates are drastically inflated compared to other dentists.

Experiencia negativa: Great people here. Financial help was invaluable. Edit: went corporate, lost the plot, kicked the most vulnerable patients to the curb. Not the same as it was. and they want your email so they can check your reviews.

Experiencia negativa: Worst place I have ever been. Took two X-rays and told me they couldn’t do anything and to go to the ER. So I did. ER drained my abscess and put a drain in said I could come back to get the drain removed. Was told they couldn’t do anything even when I told them over the phone why I was coming in. No one knows how to listen properly, makes pointless appointments just to steal your money, and wastes your time. Don’t bother coming here, they’ll just steal money and point you in directions that help no one . UPDATE: called the ER dental I went to and they said it is unheard of and unlike places to NOT remove drains for someone after the ER visit. She was as shocked as me. NEVER COME HERE EVER FOR HELP.

Experiencia fantástica: Diane was great in cancelling the loan we were pressured into applying for in the office. We were getting the run around from Cherry and the dental office we went to. Diane stayed late to get it taken care of for us. She has been the best part of our experience. Thanks again Diane! Dr Lashgari was very professional and concerned. He even called a few days later to check in with us. The only thing we didn't like was being pressured into applying for a loan for the dental work right there on the spot and not having time to go over other options. Not to mention the lady that was going over all the expenses had the wrong amounts and raised the price after the loan approval was complete. I wish I had her name to put on here. The loan also requires a deposit up front. We have never seen such a thing. Also, the loan says you could qualify for 0% interest. The interest rate is as bad as a credit card.

Experiencia fantástica: My dental work was amazing. I'm happy with my smile. Thank you

Experiencia fantástica: Wonderful staff and professional. I had my dental work done by Dr. Okasha and it was an amazing experience. Dr. Okasha is knowledgeable and knows how to treat patients with such wonderful care. Also, office manager Shireen is amazing and will work with you regarding your ongoing dental needs and services. Highly recommended.

Experiencia fantástica: Thank god they are open on Sundays. Made it painless and easy.

Experiencia fantástica: Both Dr Lashgari was amazing and Hashir helped so much with getting me in quick and extracting! made it quick and easy! Thank you so much!

Experiencia fantástica: Dr Lashgari was amazing and Hashir both helped so much and made it quick and easy!

Experiencia fantástica: Columbia dental. Great job. Great dentist. Good sense of making me feel comfortable. Funny as well.

Experiencia fantástica: I have viseted several dental practices. But I am impressed with Columpia Dental. They have state of art equipment and all of them are highly quillified. It was a friedly warm enviroment with gentle chairside manners. I am strongly recoment and trust this practice. Nikolas

Experiencia positiva: If you have Medicade don’t bother they no longer take that insurance.

Experiencia fantástica: Everybody was very professional and friendly. Dr. Okasha was very kind and painless. I'm pleased with his work. Overall the office was very professional and friendly! Fsandler

Experiencia negativa: I work in the medical field and am always incredibly understanding and forgiving of how doctors treat patients. However never in my life have I experienced such poor bedside manner. I went in to have a tooth pulled and they told me to open my mouth and then didn’t communicate what they were doing whatsoever. All of a sudden he was immediately injecting Novocain and then when pulling the tooth I said it was painful and he essentially told me to shut up. Zero aftercare instructions were explained. It felt like the craziest rushed business transaction to remove the tooth and kick me out asap. While I appreciate efficiency this was something else.

Experiencia negativa: This place is horrible. I have went in the past because they are conveniently open late nights and weekends so I don’t have to miss work. But my last experience was the worst. They only want your money in that office the old lady that does the billing and her daughter are both rude and money hungry. They act like they’re the doctors and know what you need. You go to get the procedures done and they want you to pay before you have anything done to then still send you a bill and it’s additional services that was never asked for. Then the doctors I forgot the names but they are horrible as well I only really liked one because he gave good advice. The other suggested I get a root canal done which was 2000 with insurance which is crazy when I said I couldn’t pay for it due to price he said “so then pull it”. Another doctor sat down with me and explained other options and places to go which I appreciated, he was very helpful wish I could’ve gotten his name. I went to see a dentist at a hospital that can do the same procedure for $700 with my insurance which is way better than $2,000. And they made me feel comfortable and not like they are money hungry. PS if someone needs dental work and can’t afford there ridiculous prices and extra fees I %100 recommend UCONN dental they are students but they are so good and the doctor will come in to make sure they are doing the correct things for a quarter of the price and you give the students the learning opportunity.

Experiencia fantástica: I had a great experience today with Davneet. Thanks for your help. I recommend everyone ask for her.

Experiencia fantástica: I had a great experience with Dr Okasha! Everyone should come and see him. The assistants and staff are so friendly and made my experience lovely.

Experiencia fantástica: I went to Columbia dental for the first time in excruciating pain as an emergency visit on the weekend. Dr. Goddam fit me in and performed a difficult root canal. She was meticulous in her treatment. She explained every step and why my tooth was an extra challenge. Many X-rays later, she was satisfied. After a couple of weeks in a temporary crown, I went back for a permanent one. Dr. Osaka prepared the tooth and once again, his treatment was meticulous. He took extra time and X-rays to endure the fit would be perfect. He described in detail each step and I left pain free with a shiny new crown. The professional care that each Dr. gave me this summer did not go unnoticed, as I don’t often give reviews.

Experiencia negativa: Like others I also got so work done here that was sub par and scammy. First rooms air did not work for tools, did not get enough novacaine, ugly filling. Told me it wasn't covered and I paid several hundred dollars out of pocket. I was unable to to talk to a finance person until I got my provider involved when they requested more money. Charge my insurance several times to many and I won a fraud dispute and got refunded and told I should have never paid anything upfront. Filling was uncomfortable for the duration with two teeth almost fused together and then fell out and I had it redone somewhere else.

Experiencia fantástica: I had a great experience at Columbia Dental this weekend. I was very nervous and they made me feel at ease. I highly recommend going there for dental work.

Experiencia negativa: That was the most painful and long cleaning I’ve ever had done. So rough! This is why people don’t go to the dentist! And the office was filthy. I will not be using CD again.

Experiencia negativa: DO NOT GO THERE - YOU WILL BE CHARGED DOUBLE!! RECORD ALL CONVERSATIONS WITH THESE PEOPLE!! (In person and over the phone, they will lie) Dentist work is good, but billing are criminals. They try to double charge you. Not only do they charge you out of pocket or have you sign up for credit. They then turn around and try to charge your insurance and claim your insurance didn't pay anything. Thank God I recorded the conversation of them telling me I will not be charged for something they screwed up and now I'm getting a bill for that exact thing. I'm now getting my lawyer involved because they keep sending me a bill after charging me over $8000 for two crowns and now want an additional $900, plus what money they got from my insurance. If you get Care Credit DO NOT tell them what you were approved for, they will max out your card. I had an assistant tell me that I should have never told them, but it was too late.

Experiencia fantástica: Columbia Dental thank you for taking care of me when I'm in time of need! They get me in there properly and make me feel comfortable thanks again Columbia Dental!

Experiencia fantástica: Best experience I’ve ever had !!! No exaggeration came in absolutely terrified but the staff was amazing! Came in for 2nd bottom right molar extraction but was tricky pull due to wisdom tooth right behind. but no joke in an out in 30 min no pain at all !!! STAY OFF GOOGLE

Experiencia fantástica: Dr. Okasha and staff are kind, sincere, knowledgeable, and walked me through the implant process. I am very thankful for them.

Experiencia fantástica: Everyone was so pleasant sms kind. I have a fear of the dentist and everyone was very inviting and made me feel at home.

Experiencia fantástica: Dr Okasha is a excellent dentist in Manchester location. Iam recommending him for his dental work also his office staff and manager Shireen Sayed who is very helpful.

Experiencia fantástica: I had a wonderful experience with Columbia dental....Dr.okasha.was wonderful and patient I was so scared with having the procedure done....I am so happy with my new teeth...I can smile again....Also I can not forget the wonderful lady Shireen Sayed...she is so helpful and kind. I just love her....I know they will be there for me..with any problems that may arise....

Experiencia fantástica: Doctor Ismail Okasha help with my dentures that broke. He was quick and fixed me.Everyone in the office was kind and help. If you need dental work this is the place to go. Thanks for everything!!!! Sincerely, Daniel

Experiencia fantástica: Have been patient with Columbia dental for 15 years. Amazing service and their availability on holidays is amazing. Never had an issue, prices and services are amazing. Staff is super friendly especially Shireen and Dr Okasha. Breakdown treatment plans in a way that fits your specific needs and do not try to push extra steps in treatment plan.

Experiencia positiva: On 8/8/21, I went for an upper tooth extraction. The male receptionist at the front desk had checked my insurance and said I owe $160.00 with zero balance. I paid the amount with my credit card. On 11/5/21, I was sent a bill for $356.00 despite paying the full amount at the office, as I was told. I called to dispute the bill. A young female receptionist answered. The first day, she told me to leave a message since the billing department was not responding, which I did. I called back the next day as they had not returned my call and the same young lady picked up the phone. She got my information and when I asked her name as a reference, she said to have a good day and hung up on me. However, when I called back, there was another lady by the name of Shareen who helped me out immensely. My dispute is yet to be resolved.

Experiencia fantástica: Manchester location was amazing the staff is great and friendly Dr.Okasha and Jenny were great they make you feel welcome and always offer water i would recommend them especially that location

Experiencia negativa: Writing a review from another dental office experience... The front desk are very rude asked for records for a patient had patient sign records release and still no records sent very inconvenient for patients who come from there looking for help and based off reviews they don't do a pretty goof job with customer services anyways...

Experiencia negativa: DON'T GO TO THIS OFFICE. They will double bill you. They will bill the insurance company after i had paid all the denture procedures in full because according to them the insurance didn't pay for anything. Come to find out that we get a statement and shows that the insurance paid over $2,000. The people here are rude and the people that answer the phone are clueless on what they are doing. Good luck to anyone that goes to them.

Experiencia negativa: I broke a tooth and was in pain. I called and was given an appt the next day. I was seen within 5 min of arriving. I'm allergic to lido so I was very nervous. DR Okasa was so kind, calming and professional. He extracted my tooth very quickly and sutured me all in just a few minutes. I've never had such a positive dental appointment. Thank you. My health has been rough lately and I truly appreciate the extra care. Now a year and a half later they are sending me a bill for an additional $125 on top of the $150 I already paid! Who pays $275 for 1 extraction?? Now they are claiming they are no longer in network ( they were the 2 previous times I used them) and I must pay the out of network charge. They claim they told me this! They did not! I'm a medic and former medical assistant who dealt with billing for years! I would have gone to a different dentist! I'm disabled due to an inoperable brain tumor. There's no way I can pay this yet they're threatening to send me to collections. This is 1.5 years later and the first time they've billed me!! I will never go there again and never refer anyone ever again. What they're doing is disgusting.

Experiencia negativa: I don't recommend !! I took my son here for teeth cleaning ! Which my insurance covers twice a year !! I asked Columbia dental was My insurance cigna under their network.. I was told yes and 2 months later I received a $600 bill .. Then u try and contact billing there's a bunch of lies ...BE AWARE THEY ARE SCAMMER TO GET YOUR INSURANCE MONEY

Experiencia negativa: This clinic is not safe at all, the place is so dirty and the people who work there are not professionals, they are very spoiled people with a bad attitude!! I don't like it how scary to go to a place like this I don't recommend it

Experiencia negativa: I would not recommend Columbia Dental to my worst enemy, after following up with another dentist after having mine fall out less than 6 months after getting them almost all of them have to be redone. Ridges and gaps in my fillings… one of my fillings fell out from the lowest setting on my water flosser. I will not be returning or recommending this place to anyone. If you have things wrong with your teeth be prepared to hear about it 100+ times. One of my sessions to take care of 4 fillings they were rushed through it and did a terrible job, I had to come back to have it filed down with how bad the ridges were on my front teeth. You’d figure they would have the decency of taking their time on the front teeth that everyone sees but not this place. Good luck y’all I’ll never be coming back!!! Called to cancel my appointment and shared the feedback and they hung up after cancelling place is a joke

Experiencia fantástica: Had pain on one side for a while. Went in to get a tooth taken out. Process was very quick and almost painless. Would recommend to anyone who does not have the time during the week. Great atmosphere and staff are very helpful.

Experiencia negativa: Refused to cure my temporary crown when they recemented it. The temp crown came out in less than 24 hours. Charged me $200+. The doctor was arrogant and somehow thought every other dentist I encountered was wrong but he was right… Other dentist charged me far less for the emergency scenario and the temp crown stayed in much longer.. Place feels old and run down. Avoid this place unless you have no other choice.

Experiencia fantástica: Thank you Lou!! Cleaned my teeth and felt zero pain. Skilled hands. Over all experience was pleasant. All dentist can be done at this location is a plus. Did I mention that Lou was excellent?!

Experiencia fantástica: Columbia Dental in Manchester does a great job. Dentists are friendly and excellent at their practice. They are a one stop shop and offer any and all Dental services. They are equipped to create flippers and dentures right on sight, making them very convenient. Their staff is courteous and warm. Would recommend to everyone.

Experiencia fantástica: I just undergone a tooth implant with the wonderful Dr Lashgari and his fabulous assistant Werude. They are a great team, funny, informative and very accommodating. I’ve had several implants before and this was the easiest one yet. The procedure was painless and quick. As well as ensuring that I left with a flipper same day to hide the missing tooth accompanied with all of the necessary prescriptions and materials to secure a successful healing. Everyone was great from start to finish. Would recommend to anyone for all of their dentistry needs.

Experiencia positiva: Went for a root canal. Two days later in so much pain same tooth . Had to get another root canal because they didn’t get it all the 1 dang time . And here I am again in pain with a tooth that’s supposedly has no root killing me again .

Experiencia negativa: Worst experience ever wouldn't take my husband's insurance paid out of pocket then said they put the claim in because he did have insurance the whole time never did just a bunch of liers that just want your money.

Experiencia fantástica: 3 or 4 years ago I made the decision to pull all my teeth. 9 were still good but I stood my ground and after my amazing oral surgeon and her team made sure my insurance would cover it, she pulled 16 of my teeth faster than the novacaine took to work. So professional. So strong. Dr. Susan Lee, Thank you. My smile thanks you. Dr. Okasha and his team were amazing too. Columbia Dental Manchester CT ~Ben

Experiencia negativa: Never fixed my problem. Went to a different dentist. Have two delta dental plans and still sent me a bill. The head administrative staff is very rude. The only positive is their evening hours. If they can't fix your issue, no help

Experiencia negativa: Avoid this practice, They knocked out my filling after I specifically told the The doctor that I have a filling in my wisdom tooth and to not clean, and during the cleaning, they did exactly that and knocked out the filling. Then, after there are refusing to refill the filling and said that my only option is to remove the tooth. a terrible experience with Columbia dental.

Experiencia fantástica: Excellent work, very good professionals did a job with my son who is terrified of dentists and at Columbia Dental they treated him with a lot of patience and a lot of professionalism, he was very happy!!

Experiencia fantástica: I had a great experience with a pretty bad case, 7 root canals. I was referred here after having an awful time at another dentist. I was super anxious throughout the entire process which took place over a couple of weeks and all the staff were extremely patient and supportive. I haven’t had any tooth pain since and I can’t say I regret coming here.

Experiencia fantástica: I have frequented Columbia Dental in the Manchester Office for over 15 years now and I can say that all my experiences have been great! I have had three implants and root canal work. All services were top notch! Everyone I dealt with, staff and dentists, were all very professional, knowledgeable and personable. I was treated more like family than a patient. Thank you CD!

Experiencia fantástica: Amazing doctors! I love the fact that the office is open even weekends. Drs there immediately to help with any issues no problems scheduling appointments quickly. Efficient, excellent work, friendly personnel! Excellent doctors and the offices can accommodate all the dental needs of the patients. I’ve highly recommended the practice to my own clients and whoever used them no complaints and they were happy with the dental work done. I will highly recommend Columbia dental!

Experiencia negativa: Awful experience !! Do not go here ! Place looked like something you see on TV. Broken down office and building - old equipment. Staff looked like they were taken off the streets - wanted to take all of my mother's teeth out at once with only one X-ray. Takes any insurance or no insurance .....BE AFRAID. THEY JUST WANT YOUR INSURANCE MONEY

Experiencia negativa: Crooks! Please by all means avoid this place! We were told my husband would need his canine pulled because of a cavity he had it was a pretty big one but no pain at all. Why wasn't he even offered a root canal? We told the Dr&the secretary that schedules &takes payment that we were going to get a second opinion they were very against trying to discourage us saying there was no need to do so..well the dental assistant highly recommended that we do so. We absolutely got that second opinion &our new dentist at Family Dental Of Newington was absolutely able to fix his tooth with a simple filling. Please advocate for yourself if something doesn't feel right SPEAK UP!!!

Experiencia negativa: This dentist scammed me after I went in for an emergency crown replacement. They billed me for $1000 after sending a bill that made it appear that the insurance company had been billed. The dentist did not actually bill the insurance company for the crown replacement work. If you use this dentist, I would recommend that you request full copies of your dental records and itemized billings and that you cross-reference with your EOB from your dental insurance. (Incidentally, all of the reviews on here are either 5 stars or 1 star. All the 1-star people know they got scammed. The 5-star people look like they had extensive dental work done. Who knows whether they needed it or were billed properly???)

Experiencia positiva: I suggest going to the Manchester location. Dr Lee (woman in Hartford location) was unfortunately very rude and so was her staff. I had asked for 3 teeth to be removed, she did not remove the 3rd and it cracked the next day. Now I have to go back. Stay away from the Hartford location, always go to DR WONG IN MANCHESTER CT

Experiencia negativa: I found the place to be very dirty. The woman who giving me my estimate was having a conversation with a staff member in a different language and at the end of my visit i had said something to her but she was too busy on her phone! She expected me to clean out my HSA account and it was not happening! Will take my business elsewhere. Board of health be called for an inspection.

Experiencia fantástica: Dr. Bhargava is absolutely amazing! He has no idea the impact he has had on my life! His kind words, expertise, and professionalism played a key role in my dental journey! I finally have my smile back and it’s all because of him! When you have to wait to see a doctor it’s for good reason, remember that the next time you enter any doctor’s office! Thank you to all the staff at Columbia Dental everyone was amazing!

Experiencia negativa: Had an appointment waited over an hr ended up leaving. There were sick patients sneezing and coughing all over the place not one secretary sanitized the place Then this poor woman had a root canal done and they refused to give her any pain meds because shes a nurse. And nurse cant have pain medication apparently. Like what did I just walk into godbless.

Experiencia negativa: I went there to get my wisdom teeth removed. They explained nothing about the procedure or how it was gonna be done. And didn’t tell me how to prepare or do anything before the appointment. So they ended up having to cancel because I did something wrong that they didn’t tell me I couldn’t do. And I still had to pay for the appointment

Experiencia negativa: Called to make a complaint about the Hartford office. They hung up on me. Called again and they did it again. Went to office and they did not take any of my complaints seriously. This place does bad work. The people are rude. I guess when you get a lot of complaints you're wall is always up. Please don't go there and waste your time. These are very inexperienced dentist with a lot of excuses. Save yourself the Aggravation. Help me to close this business down, once and for all

Experiencia negativa: Horrible horrible experience. And horrible customer service. The office manager is beyond rude, totally forgot what she told me two weeks ago and was just upright rude. Not to mention billed my husbands insurance for services that he did not receive. And is now trying her hardest to not send us a copy of the invoice of what services he was charged for seeing how there is a discrepancy with what services he received and what services insurance paid. Saying one thing but papers are showing another. Was extremely happy and pleasant when my husband was a new patient and she saw his great dental insurance though. Zero stars, do not recommend

Experiencia negativa: I was advised by the dentist that I needed an invasive surgical procedure, which he was prepared to do. I trusted my instincts and got a second opinion. An oral surgeon informed me that the tooth could not have been saved because it was already loose. I would have undergone the procedure and it would have failed after. The dentist did not mention that the tooth was loose. The ease of making an appointment here is not work the risk.

Experiencia negativa: Beyond frustrated with this place. I am military and have been going here every 6 months for my cleaning since 2020. I call to confirm my appointment (that was set back in May) back in June and was told 19-July is my appointment but they no longer except TRICARE (military insurance) and I said “sorry I actually use United Concordia” and the lady said oh I think that is fine. Let me check and I will call you back if it isn’t. Fast forward to yesterday and I get a text to confirm my appointment which I confirmed. Just now, less than 18 hours before my appointment. I get a call saying they don’t accept my insurance. Luckily Columbia Dental in Rocky Hill moved stuff around and got me in this Thursday. But how come they can cancel in less than 24hrs and no issue but if we do we get a fee. The customer service was definitely lacking here. I will say the The actual dental care is good.

Experiencia negativa: If you are seeking a respectable facility where they don’t cheat your insurance, stay on top of documents, does a wonderful job on your teeth, FIND A DIFFERENT PLACE OUTSIDE OF COLUMBIA DENTAL! To Make a long story short, I Visited this place, back in October of 2022, had root canals done on teeth 12&13 top left. They sent my insurance x-rays that they were told weren’t good enough to get crowns. My insurance requested better imaging that Columbia Dental never sent. Four months went by without them answering any questions or responses from my insurance or myself. The fillings that were done back in October, cracked and built decay and infection in both teeth. I went in there, in 2023 to figure out why I can’t get any answers, and Dr. Sidhu literally got in my face and was yelling that she didn’t get paid . And was mad that I would report her. I am diabetic and they should be glad I didn’t sue LIKE THE LAST GENTLEMAN DID WHO COLLECTED 300,000 from them years back!!!!! BEWARE AND BE CAUTIOUS !!!!!! They were more concerned of getting paid then fixing my teeth! A nice young lady receptionist did her best to recommend me somewhere else ! Never will I got this place or any other Columbia Dental! This is for the Columbia Dental In Manchester Parkade !!!

Experiencia fantástica: 5 stars all the way!! I went in today to get very extensive work done and am so incredibly happy! From the receptionist to the dentist everyone was amazing. I can't thank them enough. The dentist made me feel so comfortable. They went above and beyond. If I had to do it all over again it would be hands down with the staff and care I received today.

Experiencia negativa: never ever go here. They scam you. They will not charge your insurance and FORCE YOU TO PAY out of pocket. They are so unprofessional it is a nightmare. I literally Have Dental insurance and they would cover NECESSARY work. But they try to force you to PAY FOR EVERYTHING OUT OF POCKET. then insult you. I had two different dentist in the room who both recommended different things. I needed a route canal and now are into them for over 10k. Saw a different dentist and he said I didn't need any of that work they told me (columbia) That day had my My x-rays and I would have to pay X-ray fees out of pocket if I saw a different dentist. They can send the x-rays to another dentist. About them at all cost. They Won't want to run it by Your insurance because insurance will only pay for necessary work. Run go somewhere else!

Experiencia negativa: Do not go here EVER. they took 5 of my teeth that didn't need to be removed. Told me I needed a bone graph and charged me $3000. Refused to help me with a partial unless I paid 10g. I HAVE DENTAL INSURANCE. I WENT TO A DIFFERENT DENTIST AND HE I DIDN'T NEED ANY OF THIS. I needed 1 tooth removed. They run a scan. Charging you out of pocket, or forcing you to use their credit card. When i argued and said I have central insurance they said you people want everything for free. I didn't need the painful bone graph. I went to a Vernon dentist who said my INSURANCE COVERS EVERYTHING. HE GETS 3 PEOPLE A DAY FROM COLUMBIA complaining about the scams they run and the money the force it out your pocket. NEVER NEVER GO HERE. I called on a Friday for a small ache in my tooth they said we'll see you Sunday. I thought wow that's great. No they saw me Sunday so they could charge me emergency fees out of pocket that you guessed it insurance doesn't pay. I said I don't have this 1000 dollars endgame fees I'll come back. She said we don't have any other appointments for a month. You can go Monday to UCONN and stand in line all day to maybe be seen or you can use the credit card we have you to charge your appointment. Avoid them at all cost.

Experiencia negativa: Had a abscess so I was told I need to have it drained and needed my gums clean because of signs of minimal gum disease. Welp they didn’t remove any of the plaque and didn’t clean the teeth but charge for services that wasn’t performed. Had a $470 payment to make up front despite having great insurance. This place will have you pay upfront which is fine but not correctly perform the services they say you need. Don’t go here. Try another place.

Experiencia negativa: This is the worst experience I have ever had not to mention what they charge. They are only nice to get your money. I will be looking deeper into cost. 14000.00 later and my teeth still do not fit. The office personel does not even look at you.

Experiencia fantástica: I am over the road driver that had dental emergency, these folks got me right in and within a couple hours I was on my way again having had a tooth extracted. They were very friendly and efficient.

Experiencia negativa: ABSOLUTELY TERRIBLE EXPERIENCE. I was scheduled for a wisdom tooth extraction in manchester and when I got there, there was an hour and a half wait and then their nitrous wasn't working! And not a single person there knew how to fix it. How can they not know how to work their own equipment?? I got rescheduled to hartford location and they couldn't even find me in the system! Thw manchester office didn't transfer any of my info or let anyone know I had an appt scheduled. WILL NOT BE GOING BACK.

Experiencia negativa: Beware. This "Dentist" is a crook. I had a ton of work done here and had insurance. Each time I had a procedure done they billed me at the time of check out. Then they put in a claim through my insurance. Weeks after each of my statements came in from my insurance company I saw what I should have been charged vs what I was actually was charged was outrageous. One particular time I was charged $1400.After they put the claim in through my insurance my co pay should have been $286. It took months to get reimbursed. The chasing around I had to do to get that credit back was unbelievable. All the while accruing interest on my credit card.They still owe me roughly $900 and I am working with an advocate because their billing department refuses to answer my calls. Be very careful with this one. He is a thief.

Experiencia negativa: Called right during opening for Emergency Dentist for surgery, due to agonizing pain and the refused to send me to the only location that was capable of surgery, instead wanting me to get a consultation at a location I got months prior that already said they couldn't help me. Even offering to pay out of pocket, I tried to explain this to the person who picked up the phone but they just said take it or leave it.

Experiencia negativa: The only reason I gave ANY stars is because of the great hygienist I saw. The dentist, who examined me, said he didn't know why one of my teeth hurt when he touched it. He just looked at the xrays, said he didn't see anything that could cause pain, and told me to book an appointment with a specialist. Been to a different dentist since, and xrays clearly show I need a root canal!!! It's been 11 months since my visit, and they STILL haven't gotten things corrected with my insurance company! Even though other dentists at that office accept my insurance, the dentist who saw me said he doesn't accept it. I wasn't told anything about that being the case. My insurance company backs me 100%, and the EOB specifically says that I should not be billed. NEVER going back! Also, their billing department never answers calls, and never returned voice mails I've left!!! The CT Attorney General is investigating this for me.

Experiencia negativa: Dentist at office told me I needed a root canal and crown. Was told the crown, which wasn't covered by insurance, was a necessity. Went to a more reputable office who did the root canal and filling (no need for crown) - saved $1,500. They up sell you on unnecessary procedures and the office looks very dated. Gave two stars instead of one because they where able to get me in very quickly.

Experiencia negativa: Absolutely would NOT advise going here. My son went in on a Friday because his wisdom tooth was hurting. They ran his insurance, looked at his teeth, gave him a quote of what it will cost with the insurance he has, took a $50 deposit from him and gave him an appointment for the following Tuesday. He gets there for his appointment and all of a sudden they claim they don’t take his insurance and told him he’d have to pay cash and they’re not sure what he’ll have to pay for the first appointment. Not only did they run his insurance, but even told him what letter it starts with on his card! They claimed the insurance person wasn’t there on Friday so they didn’t know they didn’t take it but if so, how did they know what exact letter the policy number started with? Sounds like a sketchy, money making scheme to me

Experiencia negativa: The guy made me terrified of the dentist. He was cussing at the hygienist and came at my face with the needle without telling me what he was doing, and then scolded me for flinching. Then the caps he did came out after 4 days anyway. Pointless trauma and now im 2 years later finally built the courage to find another dentist. Never had issues with dentists until this.

Experiencia negativa: Absolute worst place ever!!! Beware!!!!! Horrible customer service!! This place should be shut down!!! My appointment was cancelled the day before my procedure after I had arranged childcare, took the day off of work, and paid $1,700.00 . Now they no longer provide sedation so I am out of luck is pretty much what they told me. I also have to wait to be reimbursed for the money I paid. It took a month to get the appointment because they only provided that service 1 day a month! Terrible experience right from the start!!

Experiencia negativa: This place is AWFUL. I scheduled a cleaning three months ago as they had no appointments till then. My appointment is tomorrow and at 1:30pm a receptionist calls to say the hygienist “is gone” and they are no longer taking Husky Insurance for cleanings. My appointment I’ve waited three months for is in 12 hours and you call and leave me a message to say it’s cancelled? I called back the receptionist was extremely rude and condescending saying it was my fault. I asked when the next appointment was and she said “never” we don’t take husky anymore. Even worse when I asked her how long they had known they wouldn’t be taking my insurance anymore since I had scheduled it with them three months prior. She said she’d known for a month or so!!! Can’t imagine what goes on behind the scenes here. What a JOKE

Experiencia negativa: BEWARE DO NOT USE THEM!!!!! My son broke tooth #7 & #8. Went to this location for treatment. A plan was made on that day 1/19/22. They were going to do a root canal on #8 and remove #7, plus additional procedures over the span of time. I left my son to have the root canal and extraction done.. (my son is 21) came back when he was done. Sat down with billing and they explained they ended up doing root canals on both teeth in hopes of saving them and changed the plan we already had set in place. The were sending us for a consultation to see about braces to pull the tooth down. We go next day to the consultation and the orthodontist says they shouldn't have done a root canal on #7 because there's no tooth left. ( I knew this as well). Fast forward to the next step on 2/19/2022 we go back to remove #7 and put permanent filling in #8 to prepare for next step. I explained to billing the issue from last time and that they shouldn't have never done a root canal on #7 according to their own orthodontist and I refuse to pay for this. She says do you have your last paperwork with you. I tell her no. She comes back and says we only did a root canal on #8. We did a pulpectomy on #7. Now I know what they did and what they tried to charge me for, clearly remembered them explaining everything to me right before i paid $270. top off all that she tells me I owe another $379 for the treatment on 1/19/2022. After already paying $270 on 1/19/2022. They are billing for fraudulent services that they didn't do, then will try and double talk you to get away with it. Run and run as fast and as far as you can away from the place. I will be reporting them because they are scamming people and their insurance.

Experiencia negativa: This place has gone from mediocre to terrible in the past few years. They have absolutely no respect for people's time, the staff is rude, the Drs are worse. Today they gave my appointment away that I've been waiting for over a month for because I couldn't answer the confirmation call at 10am, WHEN MOST PEOPLE ARE AT WORK. I called back not even a hour later and now they're going to "try and fit me in". Absolutely pathetic, I'd give them zero stars if I could. Edit: Now two weeks later I need to go see an actual professional dentist, as all of the money and time I wasted with Columbia has made things far worse for me.

Experiencia negativa: Avoid this place if you can. Extremely disorganized, staff has no idea what they are doing. The office looks run down, but it does look clean, just old and shabby. They treat you like cattle, get in, move along. Had to give them my insurance 3 different times and then they said well because you don't have insurance. . . was moved from the dentist chair to lobby and back twice because they didn't know what I was there for even though I had an appointment. Then informed me they were out of network even though they said online they were and we had called specifically to ask before hand. Just an overall sense. Of untrustworthiness

Experiencia fantástica: Broke a tooth on a Sunday morning, had to get immediate help but wasn’t expecting anything to happen quickly. Called Columbia Dental, and was seen 2 hours later, they took care of it and i was out within an hour. From the front desk to the Dr, every employee was very kind and helpful. Thanks!

Experiencia negativa: Did x rays and cleaning. Informed me I needed 7 root canals and crowns. The girl at exit, between comments about buying a new car, pointed out the cost would be 7000$, about. My insurance covers 400$. Months later I'm living with cracked teeth. Luckily no pain for now.