Greenbrier Dental Excellence
Welcome to Hallmark Dental Greenbrier, your trusted partner for comprehensive and eco-conscious oral health care. Located at 2524 US-41 in Greenbrier, TN, our practice is dedicated to preserving the bright, healthy smiles of families in our community through personalized, family-centered care. Led by experienced professionals like Dr. Chad Ellis and Dr. David Donelson, we combine decades of dental tradition with state-of-the-art technology to create a distinctive, inviting atmosphere that alleviates dental anxiety.
We believe that exceptional dentistry goes hand-in-hand with environmental stewardship. Hallmark Dental is committed to minimizing waste and adhering to strict environmental regulations by operating an eco-conscious practice that prioritizes recycling and eschews disposable products. This commitment extends to our clinical approach, where we advocate for minimally invasive dentistry to safeguard your natural tooth structure whenever possible.
Our Greenbrier office offers a full spectrum of dental services tailored to meet all your needs. From advanced cosmetic treatments like Invisalign®, dental veneers, and smile makeovers to essential restorative procedures such as dental implants, crowns, bridges, and root canal therapy, we ensure your smile is both beautiful and functional. We also provide thorough preventative care, digital X-rays, periodontal disease treatment, and emergency services with same-day appointments available for urgent needs. Experience the difference of a practice that values your comfort, health, and the planet. Contact us today at (615) 903-0632 to schedule your visit.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-14h
- wednesday: 8h-17h
- thursday: 8h-13h
- friday: (closed)
- saturday: (closed)
Our comment from Best Dentists Club about Greenbrier Dental Excellence:
A Legacy of Family-Centered Dental Care
Hallmark Dental Greenbrier, operating under the Greenbrier Dental Excellence banner, brings over 35 years of service to the community. Led by experienced dentists such as Dr. Chad Ellis and Dr. David Donelson, the practice combines a long-standing local tradition with a modern, eco-conscious approach. The clinic is dedicated to preserving smiles through personalized, family-focused care that prioritizes both oral health and environmental responsibility.
Comprehensive Treatments and Advanced Technology
The clinic offers a wide spectrum of dental services designed to meet diverse patient needs. Patients consistently praise the office for its ability to handle everything from routine check-ups to complex restorative procedures. Key services highlighted in patient feedback include:
- Implantology and Restorations: Dr. Ellis is frequently commended for his expertise in dental implants, crowns, and bridges, with many patients noting that he performs these procedures in-house.
- Oral Surgery and Emergency Care: The team is highly rated for handling extractions, bone grafts, and urgent dental issues with minimal wait times and same-day appointments.
- Preventive and Cosmetic Care: Services range from thorough cleanings and digital X-rays to aesthetic enhancements like Invisalign and tooth whitening.
- Endodontics and Periodontics: Root canal treatments and gum disease management are performed with a focus on comfort and thoroughness.
Gentle Handling and Anxiety-Free Experience
A standout feature of this clinic is the exceptional care provided to patients with dental anxiety. Reviews frequently mention that the staff and Dr. Ellis create a "home-like" atmosphere, using patience and clear communication to ease fears. Many patients, including those with severe dentophobia or claustrophobia, report feeling completely at ease. The team is noted for explaining every step of the procedure beforehand, ensuring patients know what to expect and feel in control.
Transparency and Financial Support
The staff is recognized for its honesty and transparency regarding treatment options and costs. Patients appreciate that Dr. Ellis provides clear options without high-pressure sales tactics, allowing individuals to make informed decisions. The office is also noted for its flexibility in working with insurance providers and offering financing options, helping patients manage the costs of extensive dental work.
Greenbrier Dental Excellence: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 370 reviews
Fantastic experience: Great people made me feel comfortable
Fantastic experience: It’s always pleasant to go the Dentist office at Greenbrier Dental, everyone is always so nice friendly and they help with any questions you may have . Dr Ellis is so nice and gentle I’m not very found of going to the dentist but they all make it a lot easier Thanks to all at Greenbrier Dental!!!
Fantastic experience: Great place, great Doctor and Dental Hygienists!! Definitely recommend! Excellent work!
Fantastic experience: Thank you Dr Ellis for all you do you are the best 15 years of Exceptional Care !!
Thank you so much for the feedback Ursula!
Fantastic experience: David had a great attitude and was more than happy to explain in great detail the scope of work i will be getting. Very pleased with the staff as well.
Positive experience: She was great did good job recommend to anyone the serving of this clinic
Fantastic experience: They are fantastic to work with. Dr. Ellis is amazing at his craft and the staff are wonderful and caring human beings. I will always call this home for my dental needs.
Fantastic experience: Everyone there made me feel at home and were very kind and considerate and careful with the things that I had already been through and talked me through everything and I just had a really good experience there. They were very nice. Very good people.
Thank you so much for this. Taking the time to talk things through and make people feel at ease is exactly what we want our team known for, so it means a lot to hear it landed that way. We're grateful for your trust and we'll be here whenever you need us.
Fantastic experience: I love this place very professional and friendly best cleaner in town
Fantastic experience: Everyone at Greenbrier Dental Is friendly, efficient and professional. I highly recommend this business for your dental needs.
Thank you so much for your kind recommendation!
Everyone here at Greenbrier Dental truly appreciates your thoughtful words. We’re proud to have a team that strives to be friendly, efficient, and professional every day. It means a lot to know that reflected in your experience.
We’re grateful for your trust and look forward to continuing to care for your smile!
Fantastic experience: Staff are always friendly and welcoming- just an overall great experience
Thank you so much Troy for the great feedback!
Fantastic experience: It was very pleasant. The staff is extremely nice and makes you feel completely at ease. I highly recommend them.
Thank you for sharing your experience. I’m glad to hear your visit felt pleasant and that the team helped you feel comfortable from the moment you arrived. That kind of ease is exactly what we hope every patient feels.
We truly appreciate the recommendation!
Fantastic experience: Staff is kind, patient, professional and gentle with the dental tools! Great advice on the proper use of sonic toothbrushes and explanations of various clinic procedures and products.
Thank you so much Jim! We really try to be as delicate as we can and provide the best guest experience possible. Thank you for taking the time to share this.
Fantastic experience: Was very confidant and was very well at what the doctor did.
Fantastic experience: Greenbrier Dental has been great for me and my family. 5 star in my opinion.
Thank you so much! We’re thrilled to hear you had a great experience.
We truly appreciate your support and look forward to seeing you again soon!
Negative experience: Doctor is not the most personable person in the world.. I think he may have said 3 words total to me.. I tried several times to start conversations with him all fell short. As soon as he pulled my tooth (a 850$ bill by the way plus smacking my front teeth in process) never said a word to me, backed his chair away got up a walking away never speaking a word to me. Gives u that feeling that he just wanted ur money and doesn’t really care about patients care or satisfaction. But I work in healthcare so I know how they really feel about patients. I wouldn’t recommend this office. Way too expensive but I guess that’s why he has so many openings in middle of the day.
Jeremy, thank you for sharing your feedback. When you reached out with a dental emergency, our priority was getting you seen the same day and out of pain as quickly as possible, and I'm glad we were able to take care of the tooth right away. I'm sorry the visit still didn't leave you feeling cared for on a personal level — Dr. Ellis is quiet and focused by nature, and that reserve isn't a reflection of how much he cares about his patients. If you have concerns about the cost of your treatment, I'd genuinely like to talk them through with you. Please reach out to me directly at [email protected], I'm happy to help however I can.
Fantastic experience: I got my teeth cleaned. Pain free. Very professional service.
Thank you Big Dog!!
Fantastic experience: Everyone was friendly and eager to help. Dr. Ellis explained my options clearly and did not try to sway me. He left the decision up to me which was refreshing.
Thank you for sharing your experience. I’m glad to hear the team made you feel welcomed and supported, and that Dr. Ellis took the time to lay out your options without any pressure. Having space to make your own decisions — and feeling respected in the process — is exactly what we want for every patient.
We appreciate you choosing us and are glad the visit felt refreshing.
Fantastic experience: Great dentist and staff is great everyone is so good and explains everything.
Thank you so much Pamela!
Negative experience: AVOID. random bills for services not provided, other patients charges on my account and they will not provide an itemized bill. Made a cleaning appointment after some dental work in October of 2025 for January 2026. Sometime in December / January (they don’t know when - they’re ’working on the paperwork to be in network’) they were no longer in Cigna’s network and failed to disclose this in January then increased a bill after I paid it the day of the service. Today I asked the lady at the desk to print a copy of the itemized bill and she said she couldn’t get it to print out and would have to email me - which they still have not. I went in for a cleaning today and they handled me a $280 bill and couldn’t explain what it was for OR provide a copy. I was told I could proceed with the cleaning for an ‘expected’ $92 but they’re no longer in network so I declined while i was in the lobby. received a text 4 hours later with a $70 bill for last minute cancellation. THIS PLACE IS A SCAM RUN BY INCOMPETENT FRAUDSTERS
Thank you for reaching out, and I'm sorry for the frustration you've experienced around your billing and insurance. Concerns like these are important to me and I want them addressed properly. Our practice recently went through a change in ownership, and during that transition our participation status with certain insurance networks — including the re-credentialing period required to get back in network — was temporarily in flux. I understand how confusing that is when it affects what you're expected to owe, and I'm sorry it wasn't communicated as clearly as it should have been. An itemized statement of your account is absolutely something you're entitled to, and I want to personally make sure you receive one and that we review every charge together. Please reach out to me directly at [email protected], I'm confident we can get this cleared up.
Fantastic experience: I have been a patient at this dental office for over 20 years and I will never go anywhere else. The are kind, compassionate and quick to take care of my needs.
Twenty years — that means more to us than we can say! Loyalty like yours is the greatest compliment a practice can receive, and we're so grateful you've trusted us with your care for so long. Kindness and taking good care of our patients will always be at the heart of what we do, and it's wonderful to know that's what has kept you coming back. Thank you for being such a valued part of our dental family. Here's to many more years together!
Fantastic experience: Dr Ellis & staff were so friendly and professional. Long story short, I walked in with previous dental work that made it hard to chew on my left side. I dealt with this pain for an entire year!!! Today Dr. Ellis made sure I left with no pain - allowing me to eat without pain again!!!!! Im so grateful I went here.
Thank you so much for sharing this! A full year of chewing on one side is a long time to live with discomfort, and we're so glad you finally have relief. Getting patients out of pain and back to enjoying the simple things — like eating a meal without a second thought — is exactly why Dr. Ellis and the team do what they do. Your kind words mean the world to us, and we're grateful you gave us the chance to help.
Fantastic experience: Just moved to the area and I was looking for a dental office. The whole staff was amazing and made me feel so welcome. I would highly recommend them if anyone is looking for a new dentist!!
Welcome to the area, and thank you for the wonderful recommendation! Finding a new dental home can feel like a big to-do after a move, so it means a lot to hear our team made you feel welcome right from the start. That warm first impression is exactly what we hope every new patient feels walking through our doors. We're so glad you found us, and the whole team looks forward to taking great care of you for years to come!
Fantastic experience: Good experience would recommend them to other people
Thank you so much for the feedback Kevin!!
Fantastic experience: A very pleasant experience. The staff and Dr. Ellis are very knowledgeable and precise! We love this place!
Thank you so much for the amazing feedback!!
Fantastic experience: Dr. Ellis and his staff are great!! Excellent dentist, very gentle, and took care of my emergency quickly. I will definitely be returning for all my dental care needs and highly recommend him and his care. Thank you to Greenbrier Dental!!!
Fantastic experience: My brother recommended Greenbrier Dental to me. I was looking for a good dentist because my previous dentist retired during COVID and I've not seen one since. I knew i needed some work . Im glad I went to Greenbrier. Everyone was very nice and helpful. The office was well kept and pleasant. Dr. Ellis was very professional and straightforward. I appreciate that quality. Wait time was minimal. I was pleasantly surprised to get an appointment the same day I called. I felt like I was getting personalized service, unlike some places I've been.
Fantastic experience: I have had amazing experiences with this dental operation. Most recently I had 4 extractions, 4 implant post put in and a crown all in one setting(other than coffee rental payments!). The first extractions completed and I did not realize it was being done. No pain at all. I really like the practical path laid out for my dental restoration.
Thank you for sharing your experience — and what a visit you had! We’re glad to hear the extractions and implant placements went smoothly and pain-free. That’s exactly the kind of comfort and confidence we want our patients to feel.
It also means a lot to know the treatment plan felt practical and well thought out. Restoring a smile is a journey, and we’re grateful you’ve chosen to take that journey with us.
We appreciate you and look forward to seeing your restoration progress.
Fantastic experience: As always everything was great. Staff is professional and caring. Dr. Ellis is top notch. Been going here for 20 years. If they weren't good...I wouldn't keep coming back.
Thank you for taking a moment to share this. I’m glad we were able to get you in quickly after losing that filling — those surprises are never fun. We appreciate your kind words and are always here when you need us.
Fantastic experience: Friendly staff who were very professional and were able to answer all my questions so I could understand. I had a problem and they made room for me and resolved my problem. I highly recommend Greenbrier Dental for your needs.
Fantastic experience: People were really nice and explained everything in detail.I got options of what can be done. Nothing was "forced" on me and was told to think about things and let them know. THIS BUSINESS IS THERE FOR YOU NOT THEIRSELF. CHECK THEM OUT YOU MIGHT LIKE THEM!!!!!!!
Fantastic experience: LaJohnna did fantastic work and was quite knowledgeable, providing helpful tips for improving oral health.
Fantastic experience: This was my first time here and it was so smooth in a relaxed environment. The staff and dentist were extremely friendly and talked all options with you, and not just telling you what was going to be done. I would recommend to anyone. Had procedure done and they were extremely careful and mindful of my fears and did a fantastic job.
Fantastic experience: GB Dental took great care of me for an urgent tooth extraction. Highly recommend!
Fantastic experience: Love them.Always take great care of me
Fantastic experience: I have been a patient of Dr.Ellis for several years now and him and his staff have always been knowledgeable and friendly. He has also treated my kids. He knows what he’s doing and I trust him with getting the job done and not having issues afterwards. I recommend him to anyone!
Fantastic experience: Love the office and great dentist
Fantastic experience: I was able to get an appointment the same day, thank goodness. The staff was friendly and very helpful. Dr. Ellis did an amazing job, patient and gentle. I will return to their office and recommend them to anyone who asks.
Fantastic experience: Very very professional Chris & his assistant were amazing, highly recommend!
Fantastic experience: The best patience I've ever experienced!! And I'm a baby and super scared of the dentist! Absolute best experience ever! ❤
Fantastic experience: Dr. Ellis is a wonderful dentist and he made a treatment program which is giving me my smile back.
Fantastic experience: Very honest which is hard to find in this area. True professional work done in a self contained practice
Thank you for your feedback! It means a lot to hear that our honesty and straightforward approach stood out to you — that’s something we take seriously. We’re also glad you appreciated the level of professional care and the convenience of having everything handled right here in the office.
We appreciate you taking the time to share your experience.
Fantastic experience: Everything was wonderful. Everyone was so nice as always. I really love the office and all of the employees. Whatever they tell you that they are going to do to your teeth and gums they take care of it, do it. Thank you. ❤️
Thank you for taking the time to share such kind feedback. It’s wonderful to hear that each visit has been a positive one for you. Our team works hard to make sure patients know exactly what to expect and that every treatment plan is carried out with care and follow-through.
We truly appreciate your trust in us and are grateful to have you as part of our dental family. Looking forward to seeing you again.
Fantastic experience: Greenbrier dental excellence provided quality care, with a professional team, in a modern, yet inviting office. Located just in town, it delivers a level of dental interventions you would only expect to find in a large metropolitan area, in comfort of your own backyard. If you’re thinking of simply getting your teeth cleaned, or completely reworking your smile, you’ll be proud to show it off, after visiting this clinic.
Fantastic experience: My first time and they were awesome! I’m very closterphobic around my face ,they listened to me and made me feel at ease. They will be my dentist for life. They are fantastic!!!!
Thank you so much for sharing this—your words truly mean the world to us!
We know how challenging dental visits can be when claustrophobia is involved, especially around the face, so it’s incredibly rewarding to hear that our team listened, took your concerns seriously, and helped you feel at ease. That level of trust is something we never take for granted.
“Dentist for life” is about as high an honor as it gets! We’re so grateful you chose us for your first visit and can’t wait to continue caring for you with the same patience, compassion, and understanding every step of the way.
Fantastic experience: Took me yesterday even with some office equipment issues. Really helped me out.
Fantastic experience: Very professional and patient. Helpful with treatment plan.
Fantastic experience: My teeth feel so clean after going to Greenbrier Dental. The hygienist made me comfortable. She was thorough and efficient. Showed me a picture of a potential problem with my tooth and explained the options. Each member of the team is great to work with. Looking forward to my next visit.
Fantastic experience: Love this place. Clean, & friendly. Their new hygienist, LaJohnna was awesome! She was very careful not to scratch or bruise my mouth during X-rays & cleaning.(I have a small mouth).
Fantastic experience: People were very kind and thorough. The dental hygienist was so knowledgeable and nice she had my teeth feeling super clean, she even put balm on my lips for me after my cleaning because they were dry. I really appreciated that as I suffer from easily chapped lips. I booked another cleaning six months from today. Will continue to go back for all my dental appointments.
Fantastic experience: Great staff….great service !
Fantastic experience: I have been a patient for several years now. Always a good experience. Friendly staff, excellent dentist/specialist.
Fantastic experience: Due to an upcoming medical procedure I needed an appointment quickly. They were able to get me in right away which was greatly appreciated. The front desk staff was welcoming and the dental hygienist LaJohnna did a fantastic job. If you need a great dental practice, this is the place to go.
Fantastic experience: Everyone there is very thorough and knowledgeable.
Negative experience: Just called to try to make an appointment I’m a new patient. Whoever is on the phone is super rude. Need new employees maybe think about people calling a dental for help and can’t really talk because their mouth is swollen gets an attitude be because you can hardly talk when speaking clearly
Hi there — thank you for taking the time to share your experience.
We take feedback like this very seriously, especially when it involves someone reaching out while already dealing with dental discomfort. Calling a dental office usually means something isn’t feeling great, and the last thing anyone should experience is added frustration.
After reviewing the call, we did note that there were moments where communication was genuinely difficult due to the swelling you mentioned, and our team member was trying to understand the information needed to safely schedule you. That said, our expectation is always patience, empathy, and professionalism — especially in situations like this. If our tone came across as short or unkind, we sincerely apologize. That is never our intention.
We’d truly welcome the opportunity to help you get the care you need and to provide the supportive experience you deserve. If you’re open to it, please feel free to call us back and ask for the office manager so we can personally assist you. We hope your swelling is improving and that you’re feeling better soon
Fantastic experience: Greenbrier dental worth the drive to get someone who still cares from around Nashville!!! Thanks to Chad and Ashley, Great Job!!!
Fantastic experience: Been going here for about 20 years. Great service, great people! Especially Chris, the receptionist! She’s always so sweet and helpful!
Thank you so much for your incredible loyalty over the past 20 years! We truly appreciate your continued trust and support.
We’re so glad you’ve had such a great experience with our team, and we couldn’t agree more about Chris — she really is a gem! We’ll be sure to share your kind words with her.
Fantastic experience: Staff was professional and compassionate, Dentist explained the procedure before he started and finished in a timely manner. Great Experience!
Thank you for the thoughtful review! We are glad to hear that our team’s professionalism and compassion came through and that the explanation before the procedure helped you feel comfortable. We’re happy everything went smoothly and appreciate you sharing your experience.
Fantastic experience: Great experience today. The professionalism, knowledge and customer service of the staff at Greenbrier Excellence is outstanding. I have been coming here for years and I have always been treated warmly and with kindness. Couldn’t ask for a better dentist.
Thank you for such a heartfelt review!
We’re truly honored by your kind words and your loyalty over the years. Hearing that you consistently experience outstanding professionalism, knowledge, and customer service—and that you’re always treated with warmth and kindness—means everything to us. That’s exactly the experience we strive to deliver every single visit.
“Couldn’t ask for a better dentist” is high praise, and we don’t take that lightly. Thank you for trusting us with your care—we look forward to continuing to serve you with the same dedication for many years to come! ✨
Fantastic experience: Dr. Ellis and his staff are professional, friendly, and come highly recommended. Dr. Ellis utilizes the latest technology, educates clients about best practices, and assists me in making timely decisions that impact my dental health. 5 stars!!
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐
We truly appreciate you taking the time to highlight Dr. Ellis and our team. It’s wonderful to hear that our professionalism, friendliness, and use of the latest technology stood out to you. Dr. Ellis is passionate about educating patients and partnering with them to make informed, timely decisions—and your comments perfectly reflect that approach.
Your recommendation means a great deal to us. Thank you for trusting us with your dental health—we’re grateful to have you as part of our patient family!
Fantastic experience: These people are the real deal! Very pleased with my results full dental implants top and bottom. Rick W
Rick thank you so much for this amazing feedback. When we see smile transformations like yours it warms our hearts. Full mouth dental implants are life changing and we are so happy you had such a great experience and are so happy with your results!!
Fantastic experience: I have been a patient here for many years. I always get great treatment and service.
Fantastic experience: It has taken me three years to find a dentist I like since moving to Tennessee. But now I am happy to say, I love my Dentist and the office. I highly recommend Greenbrier Dental Excellence. The office is friendly and the care is top notch.
Fantastic experience: Dr. Ellis and his staff are very knowledgeable and make sure you are comfortable during your procedure.
Brenda, thank you so much for this glowing review. We really try our hardest to make sure that we provide a comfortable, caring and knowledgeable experience! It sounds like you had just that….
Fantastic experience: I went for my cleaning and the lady did an awesome job. She explained why she was doing certain procedures on my teeth and what that in turn it did to help my teeth. I always like to know what you are doing and why. I appreciated the knowledge and it was an enjoyable cleaning.
Thank you so much for sharing your experience! We’re thrilled to hear that your cleaning was not only enjoyable, but also informative—that’s a win in our book!
Our hygienists love taking the time to explain the why behind what they’re doing, because we believe informed patients feel more comfortable and confident in their care. It’s wonderful to know that the explanations and education made a difference for you and helped you feel engaged throughout your visit.
We truly appreciate your trust and kind words, and we look forward to keeping your smile healthy (and your cleanings pleasant!) ✨
Fantastic experience: I have been going to Greenbrier Dental Excellence for over 20 years. Today I had an emergency and it was handled quickly and with the utmost care! Highly recommended!!!
Thank you for sharing this — and for being with us for over 20 years. That kind of long-term trust is something we never take for granted. It’s great to hear that the professionalism of the front office, assistants, hygienists, and Dr. Ellis has continued to stand out to you year after year.
We’re truly grateful for your loyalty and your recommendation. It means more than you know.
Fantastic experience: I wouldn't want to go anywhere else
That means everything to us
We’re honored to be your go-to and truly appreciate the trust you’ve placed in our team. Knowing you wouldn’t want to go anywhere else is the highest compliment we could receive.
Fantastic experience: I always have great experiences with Greenbrier Dental because the dentist and staff are great
Thank you so much for the wonderful feedback!
We’re thrilled to hear that you always have great experiences with us. Our dentist and team work hard to make every visit comfortable, welcoming, and positive, so it really means a lot to know that shows.
We truly appreciate your continued trust in Greenbrier Dental and look forward to taking great care of you at every visit!
Fantastic experience: Went to 2 dentist prior to going to greenbrier dental for other opinions and pricing. So glad I didn't go with the 1st place. They have taken very good care of my son and he's had alot of work done already here and never dreads his next visit. So happy I checked around and chose them. Great care and service! All the staff are extremely friendly and they are very easy to work with and make things simple for you. Highly recommend them!
Thank you so much for this thoughtful and heartfelt review!
We’re truly honored that after getting multiple opinions, you chose Greenbrier Dental for your son’s care. Hearing that he’s had significant work done and never dreads his visits is one of the biggest compliments we could receive—that’s exactly the experience we want for every family.
We’re so glad our team made the process simple, comfortable, and positive for both you and your son. Knowing you felt supported, well cared for, and confident in your decision means everything to us.
Thank you for the strong recommendation and for trusting us with something so important.
Fantastic experience: Excellent care given , Dr Ellis has awesome bedside manner . Assistant was great and efficient ,procedures explained well, made me feel relaxed and she is so friendly, lady at front desk was friendly and explained the financial part well , all made me feel welcome . . Thank you
Thank you for taking the time to share such thoughtful feedback. It’s wonderful to hear that Dr. Ellis’s bedside manner helped you feel cared for throughout your visit. We are glad to know our explanations and friendly approach made things easier and put you at ease — that’s exactly the kind of experience she aims to provide.
I’m also glad the front desk made the financial side clear and welcoming. And hearing that your cleaning was excellent is the perfect finishing touch.
We’re grateful you felt comfortable and well taken care of from start to finish, and we look forward to seeing you at your next visit. Thank you again for the kind words.
Fantastic experience: Painless dental visit! Dr. Ellis and his team are kind and caring.
Thank you for the wonderful feedback! We love hearing “painless dental visit”—that’s music to our ears! Dr. Ellis and the team truly appreciate your kind words, and we’re so glad you felt cared for and comfortable throughout your visit.
Thanks for trusting us with your smile.
Fantastic experience: The staff was super friendly. The service was excellent! I couldn't have ask for a better dental experience. Thanks so much Greenbrier Dental Excellence.
Wow Julie…Super awesome feedback. We strive for a guest experience like this. Thank you for telling us!!
Fantastic experience: Everyone is so nice and friendly. I highly recommend them.
Thank you so much Camille for the wonderful feedback. We really appreciate it!
Fantastic experience: No pain they do a good job of making you comfortable and ensuring you don’t feel any pain. Great team
Thank you so much for your kind words! We’re thrilled to hear that your visit was comfortable and pain-free — that’s exactly the experience we work hard to deliver. Our team will be so happy to know their efforts helped you feel at ease throughout your appointment.
Fantastic experience: Today I had a crown seated and the process was quick and painless! The temporary tooth was soo well made a d glued on that I felt like I didn't even need the permanent crown. I highly recommend Hallmark Dental Lewisburg or Brentwood!
Thank you so much David!
Fantastic experience: This dentist has cured my fear of dentist. I am 77 years old.
Thank you so much for sharing this—it truly means the world to us. Knowing that our team helped ease your fear of the dentist, especially after so many years, is one of the highest compliments we could receive. At 77, you’ve seen a lot, so we’re honored to have earned your trust and comfort.
Fantastic experience: Great experience. Both Dr's and staff are wonderful!
Thank you so much for sharing your experience! We’re thrilled to hear that both our doctors and our team made a wonderful impression. Creating a great, seamless visit is what we strive for every day, so your feedback truly means a lot.
Fantastic experience: Great, speedy and affordable dental care & great reception team.
Thank you so much Jane for taking the time to give us this feedback!
Fantastic experience: Had my first experience here, and I will be forever going back. They have been nothing less than kind, considerate, and caring since I have called to make a new patient appointment. They got me in within a few days, had an appt where I knew from start to finish what to expect, and my plan for the future visits. Never have I had such a caring experience where every person involved puts in 110 percent. Cannot thank them enough, I will be referring as many people as I can to this dental office. I can’t say enough great things about them!
Thank you so much for sharing this incredible review — you truly made our whole team’s day!
We’re thrilled to hear that your very first experience with us felt kind, thoughtful, and well-organized from the first phone call all the way through your visit. Knowing that you felt informed, cared for, and supported every step of the way means the world to us. Our team really does give 110%, and it’s wonderful to hear that it showed.
Your referrals and kind words are the highest compliment we could receive. We’re grateful you chose us and even more grateful that you’re now part of our dental family.
Thank you again — we can’t wait to see you at your next visit!
Positive experience: Started off good, but after my husband decided to throw his iced coffee at me in their parking lot their whole attitude towards me changed. They saw how I reacted to what he did and decided I was a villain. Now communication with them is nonexistent. Had me sitting at the pharmacy for 45 minutes waiting for meds I was told was called in but never was. Im glad his procedure is done because I don’t have to see any of them ever again. And won’t. The actual dentist is nice as can be. And it’s nothing personal against anyone in particular. But I don’t like people who side with someone who assaults you or others. Some of those ladies need domestic abuse classes. Treating someone who got assaulted like they’re the problem is extremely wild. Please do better. SMH
Thank you for sharing your feedback. We’re truly sorry to hear about the situation you experienced, but we do want to clarify that the incident that occurred in the parking lot was not something involving our team or influenced by anything inside our office.
Our staff’s focus is always on providing care, safety, and respectful communication to every patient and family member. At no point did we take sides or make judgments about anyone involved. Any concerns about prescriptions or communication were not related to that incident, and we are always happy to help resolve any misunderstanding when they are brought to our attention.
We’re glad to hear you felt positively about the dentist, and we wish you and your family the very best moving forward. If you’d ever like to discuss your concerns directly, we’re here to listen.
Fantastic experience: Very easy to schedule with. They made me feel welcomed and they were very helpful. Would give more stars if I could!
Thank you for the kind words. It’s great to hear that getting scheduled was smooth and that you felt welcomed and supported during your visit. Our team tries hard to make things easy from the very first call, so your feedback really means a lot to us. And we’ll gladly take those “extra stars” in spirit!
We appreciate you choosing us and look forward to seeing you again.
Fantastic experience: Love the people here! Everyone is very kind and patient with me despite my dentist phobia. Overall, great experience all around!
Thank you for sharing this. It means a lot to hear that our team’s kindness and patience helped ease some of that dentist-phobia — we know how real that can be. We’re glad your experience felt positive from start to finish, and we appreciate you trusting us with your care.
We’ll be here to make each visit just as comfortable as the last.
Fantastic experience: Honest!! Very kind and informative! Will definitely go back ❤️
Thank you for taking the time to share this. We’re really glad to hear you felt everything was straightforward, kind, and clearly explained — that’s exactly the kind of experience we work hard to deliver.
It means a lot to know you plan on coming back. We appreciate the trust and look forward to seeing you again. ❤️
Fantastic experience: Dr. ELLIS went above and beyond with his care. I had to get one of my front teeth removed and won't be able to have a replacement tooth put in for another 5 months. He made sure that he could get a retainer for the mean time so it wouldn't look like I was missing a tooth. The day after Dr. Ellis himself called to make sure I wasn't having any troubles. He did such a great job I don't even have pain from the removal and the retainer looks aesthetically pleasing! Thank you Dr. Ellis!
Thank you for sharing this — it really highlights the level of care Dr. Ellis strives to give. Having a front tooth removed can be stressful, so I’m glad he was able to get a retainer in place quickly to keep you comfortable and confident while you heal. His follow-up calls are just one of the ways he makes sure patients feel supported beyond the appointment itself.
It’s great to hear you’re not experiencing pain and that the retainer looks just the way you hoped. We appreciate your kind words and are grateful you trusted us with something so important.
Fantastic experience: I had another implant put in today. This is not a simple procedure and it has potential complications. Dr. Ellis is so good at what he does, he makes it look easy. This is why I drive an hour past other dentists to see him. He did a 5 star job. Thanks. Alan
Alan, thank you for taking the time to share this. Implant work is no small thing, and it means a lot to hear that the procedure felt smooth and well-handled from your perspective. Dr. Ellis has a steady hand and a lot of experience, and your trust in his work — especially driving an hour past other offices — is something we don’t take lightly.
We’re glad everything went well and appreciate the 5-star praise. Always here when you need us.
Fantastic experience: I filled out the online form and someone called me back immediately. She scheduled an appointment for the next day. They got me back quickly for my appointment. Everyone was very nice and friendly. Highly recommended!
It’s great to hear the online form and call-back process worked smoothly and that we were able to get you scheduled so quickly. We’re glad your visit felt efficient and welcoming — that’s exactly what we aim for.
We appreciate the recommendation and thank you for sharing!
Fantastic experience: I needed to get in quickly because I had a filling come out and it broke off, two days later I had another tooth break into on the opposite side, I though what in the world is going on, I have to get into a dentist as soon as possible , the pain was unbearable and all I could do was eat soup. So I got a hold of Greenbrier dental and they got me in with in a day and a half. I went in expecting to get 2 or three teeth pulled, I had another one that was pretty bad as well, I got all three teeth pulled the same day and I had bone graphs done for future implants. I get to go back in October, I can’t say enough about Dr Ellis and his staff, very knowledgeable, he took the time to explain to me what options I had and what that outcome would be. I got no pressure sales and he was easy with me. Bill Whitaker
Bill, thank you for taking the time to share your story. That kind of pain and urgency is never easy to deal with, and I’m glad we were able to get you in quickly and give you some relief. It sounds like you’d really been through it, so hearing that the extractions and bone grafts went smoothly is great news.
Dr. Ellis takes pride in making sure patients fully understand their options without pressure, and it means a lot to know that approach made a difference for you. We appreciate your trust!
Thank you again for the kind words — they truly go a long way.
Fantastic experience: Very friendly and honest people! I learned a lot about my mouth this visit.
Thank you for sharing your experience. It’s great to hear that the team’s friendliness and honesty stood out to you. We love when a visit helps someone understand their oral health a little better — that’s a big part of what we aim for.
Appreciate you coming in, and we’re glad the visit was a helpful one.
Fantastic experience: My experience there was truly inviting warm and welcoming. I’m not one for dental office, but it completely changed my perspective and experiences about the atmosphere of the people thank y’all once again truly did amazing. God bless.
Thank you for sharing this. It’s wonderful to hear that the atmosphere and the team helped shift the way you feel about visiting the dentist. That kind of comfort and welcome is exactly what we hope every patient experiences.
We’re grateful you trusted us with your care and that the visit left such a positive impression. Thank you again for the kind words — and God bless.
Fantastic experience: LOVE them. Been going there for a while now, but every single one of the staff is AMAZING. I could not imagine going to another dentist office.
Thank you for such an enthusiastic review — it truly means a lot. Hearing that you’ve been with us for a while and still feel that every member of the team takes great care of you is the highest compliment we could ask for.
We’re grateful for your trust and love having you as part of our dental family!
Fantastic experience: I have had several procedures over the years performed by Dr. Chad Ellis and the Greenbrier Dental Excellence staff. For me, EVERY experience was outstanding and first-rate. Dr. Ellis genuinely has enthusiasm for learning the latest cutting-edge dental technologies, a determination to understand the details and the expertise to quickly assimilate new techniques and practices into the dental office environment. For years, I’ve recommended this guy to anyone that even mentions going to the dentist. He’s smart, thorough, has passion for his work, and cares about his patients.
Thank you for taking the time to share such a detailed and heartfelt review. It means a great deal to hear that every experience you’ve had with Dr. Ellis and our team has been consistently first-rate. Your comments about his passion for staying on top of new technology and techniques truly reflect how he approaches dentistry — always learning, always improving, and always focused on what’s best for each patient.
We’re grateful for your trust over the years and for the many recommendations you’ve shared on our behalf. Knowing that you value his thoroughness, expertise, and genuine care is exactly the kind of feedback that keeps us striving for excellence.
Thank you again for your loyalty and for speaking so highly of your experiences with us. We appreciate you.
Fantastic experience: I could not have asked for better care. From Dr. Ellis to the receptionist, everyone was great.
Thank you for sharing this. It’s wonderful to hear that your experience felt positive from the front desk all the way to Dr. Ellis. We work hard to make each step of a visit feel smooth and supportive, so your feedback really means a lot.
We appreciate you trusting us with your care and look forward to seeing you again.
Fantastic experience: Great dentist and staff, would highly recommend.
Thank you so much for the kind words Tim!
Fantastic experience: I found this office through Google maps. Awesome staff, knowledgeable and friendly. The Dr. is a down to earth man that shoots it straight ( I like that ) they have went above and beyond, from working with my insurance to making sure I feel comfortable ( because I'm a sissy when it comes to dentist) . There I said it! Big Shout Out to Greenbrier Dental Excellence.
This made our day—thank you so much for the awesome shout-out!
We’re thrilled you found us on Google Maps and even more thrilled that our team made such a great impression. From working with your insurance to making sure you felt comfortable every step of the way (and hey, no judgment at all—a lot of us are “sissies” at the dentist too! ), taking care of you is always the priority.
We’ll be sure to share your kind words with the doctor and the entire team—they’ll love hearing it. Thank you for trusting Greenbrier Dental Excellence and for being part of our dental family.
Fantastic experience: Best Dental office in the entire area! Great caring staff, excellent dentistry ! Ashely is an amazing hygienist too !
Fantastic experience: Dr. Ellis is the only dentist I’ve been seeing the past 7 or 8 years. My past experiences with dentists, especially in my early youth, were terrible. Sometimes horrifying! I’m comfortable and pleased every time I visit Greenbrier. Dr. E is knowledgeable and skillful. He’s the only one who does the work in the office. No interns, etc! The staff is great and helpful, as well. New and reasonable finance options became available, too. I wouldn’t hesitate referring anyone to Dr. Ellis. The drive is worth it.
Fantastic experience: Friendly and helpful,got my answer to a continuous pain I was having..thank you for seeing me quickly
Negative experience: I had my cleaning done today, July 3, 2024 when I was done, the hygienist told me to wait for the dentist. She didn’t say why, she just asked me to wait. I waited for a little while then Dr Chad Ellis (Greenbrier Dental Excellence) looked into my mouth just to check after the hygienist was done. He took the Dental instrument (tool) and pushed so hard down into my teeth that the tool broke in my mouth and the rest of the tool that was in the dentist hand rammed into my gum and sliced my gum open, I started to bleed. Being on blood thinners, I was so worried about bleeding but the pain I was experiencing also added to my worry. I couldn’t believe what had just happened. I am very surprised that the dentist, (Dr Chad Ellis) needed that much pressure and force to check my teeth after a routine cleaning. That kind of forced that was used in my mouth that caused the instrument to break into my teeth cutting my gum open was negligent and excessive. Dr Chad Ellis then asked me if there was a piece of tool lost in my mouth. I was so afraid that I would unknowingly swallow that piece of instrument. My gum was bleeding I was hurting. I was in so much pain. This really traumatize me and I don’t trust this doctor to do anything in my mouth ever again, I cannot eat right now because the cut in my mouth burns so badly. I can’t understand how this kind of mistake could happen.
Fantastic experience: I have been going here for years now and will never go anywhere else if I can help it. The staff and Dr. Ellis are the best!
Fantastic experience: Second time I've ever had a dentist call me to see how a procedure went. I'm 76. Very professional office, I highly recommend.
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