Sauk Trail Dental
We are Saukville's favorite dental office. A family dental practice you can trust!
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 8h-17h
- wednesday: 7h-16h
- thursday: 7h-16h
- friday: 7h-12h
- saturday: (closed)
Sauk Trail Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 378 reviews
Fantastic experience: I switched to Sauk Dental after being treated poorly at my previous dentist. Everyone has been friendly, helpful and I don’t dread going to the dentist as I often have done in the past. The receptionists are welcoming and friendly, the hygienist was very patient and explained things to me and my dentist is great! He is compassionate, listens to me and does his best to calm my nerves. I highly recommend Sauk Trail Dental!
Linny, we’re so glad you made the switch to Sauk Trail Dental! It means so much to hear that our team has helped make your dental visits feel more comfortable and less stressful. We truly appreciate your kind words about our front office, hygienist, and dentist, and we’re grateful you’ve trusted us with your care. We look forward to seeing you at your next visit!
Fantastic experience: Very happy with my now crowns. They fit perfectly!
Alisa, thank you for the kind review! We’re so glad you had a positive experience with our team. We truly appreciate you choosing Sauk Trail Dental!
Fantastic experience: Best dental care ever. Light bright office space was welcoming. Staff was awesome with Krista giving extremely detailed care while explaining everything she was doing. Dr. Schellharm was great also offering detail care and care plan. Would highly recommend this office. They even had a tv on the ceiling which is a nice distraction.
Ann, thank you so much for the wonderful feedback. We are so happy to hear we met your needs and provided you with detailed explanations and care! We look forward to seeing you at your next visit!
Fantastic experience: I enjoyed my visit today. I was there for an evaluation of a tooth implant. Dr Krenzke was very helpful explaining all my options in terms that the average person can understand. I was not pressured in any way. Staff was friendly and helpful.
Carol, thank you for sharing such a kind review! We’re so glad Dr. Krenzke was able to explain your options clearly and make you feel comfortable throughout the process. We truly appreciate you trusting our team with your care!
Fantastic experience: Sauk Trail Dental makes going to the dentist not something to dread. Friendly staff and great attention to detail put you at ease. The dentist explains things in a way that is easy to understand.
Paul, we love hearing that our team can make your dental visits feel comfortable and stress-free. We truly appreciate your kind words and are so glad you trust us with your care! We look forward to seeing you at your next visit!
Fantastic experience: Very knowledgeable full sevice dental clinic
Ben, thank you for your kind review! We look forward to seeing you at your next visit!
Positive experience: Great environment and great dentists and assistant's.
James, we’re so glad you enjoy the atmosphere at Sauk Trail Dental and feel well cared for by our doctors and team. It’s always our goal to create a comfortable experience from start to finish!
Negative experience: Called to schedule a cleaning and was quoted a price. Cleaning was fine but when I was rang up the lady said a price about twice what I was quoted! I said I was quoted almost half that. She said there is a mandatory exam with every cleaning that was the difference. I asked why I wasn’t told that when I scheduled the cleaning. They should have given me the total instead of giving the “cleaning only” fee so that I would go to them.the lady just looked at me like, you have to pay the whole thing. At that point I felt obligated even though I was quoted almost half! Looking for a new dentist.
Nick, thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us. We are very sorry that this was not your experience. Please call our office if you would like to discuss your concerns further.
Fantastic experience: The dentists and staff here are great and I feel very comfortable going to this dental clinic. Dr. Krenzke is a very skilled dentist and has done crowns and one dental implant for me. I had a problem with an old dental crown breaking and Dr. Krenzke got me in promptly and resolved the issue quickly. Things shifted a bit months later with my new night guard and he adjusted things for free. I just wish this location was in my United Concordia dental insurance network.
Robert, we’re so glad you’ve had such a positive experience with Dr. Krenzke and our team! It means a lot to know you feel comfortable in our office and that we’ve been able to help when unexpected dental concerns come up. We truly appreciate you trusting us with your care!
Fantastic experience: They were very nice and I didn’t have to wait long before my appointment. The chairs were very comfortable and They finished very quickly. I also believe they did a very thorough job.
Thank you for your kind review! We’re so glad you had a great experience with our team. Taking the time to explain treatment and make patients feel comfortable is very important to us, and we’re happy to hear you felt well cared for. We appreciate your feedback and look forward to seeing you again at your next visit!
Fantastic experience: Professional and thorough! Everything I would want from a dental cleaning!
Daniel, we’re so glad you had such a positive experience with your cleaning! Our team strives to make every visit thorough, comfortable, and professional from start to finish. We appreciate you choosing Sauk Trail Dental!
Fantastic experience: Sure it’s just a cleaning but Saukville dental all assistants and dentists are great. I had an appt in an hour and my cleaning took thirty minutes and felt great. Sure my mouth was healthy! That’s what great dental care is all about!
Maureen, thank you for the great review! A healthy smile is always worth celebrating, and we're glad we could make your cleaning a positive experience. We appreciate your trust in our team!
Fantastic experience: All staff very friendly, explained everything, even thought I didn't understand at first so she explained it again for me.
Carla, we appreciate your kind words! It's wonderful to hear our team made you feel welcome and took the time to ensure everything was clearly explained. Thank you for trusting us with your care!
Fantastic experience: I had a crown that needed to be reatached. They did an excellent job!
Donald, we're happy to hear everything went well! Thank you for your kind review and for trusting our team with your dental care.
Fantastic experience: Mai did a great job and the dentist gave outstanding service.
Kurt, thank you for sharing your feedback! We'll be sure to share your compliments with Mai and Dr. Krenzke. We truly appreciate your support and look forward to seeing you again!
Fantastic experience: I had a crown done at Sauk Trail 2 years ago and it fell out. I had to switch dental offices due to the location of my new job about a year and a half ago. My crown fell out because it was too thin and developed a hole. Insurance wouldn't cover a new crown with my new dentist since it hasn't been 5 years. I called Sauk Trail and got an appointment with Dr. Krenzke, and it was my first time meeting him. Even though the dentist that originally made my crown is no longer with Sauk Trail, Dr. Krenzke took the time to listen to me and he's going to make it right. He had a very pleasant demeanor and I would highly recommend him. I also enjoyed meeting his assistant, Mai. She was very sweet and took the time to listen to my concerns. She also was able to get me in as soon as possible for the process of getting my crown re-made. If Sauk Trail is in your area, I'd highly recommend seeing these two! The reception staff is very nice and friendly also!
Gina, WOW! Thank you for taking the time to share your experience. We believe in standing behind our care and making sure our patients feel heard and supported every step of the way. Your kind words about Dr. Krenzke, Mai, and our front office team mean so much to us! We will be sure to share that with them. Thank you for your recommendation, and we look forward to seeing you at your next visit!
Fantastic experience: First time here! I had a dental emergency and they thankfully got me in right away. It was fast and painless. I would recommend Sauk Trail Dental over and over. Everyone was so nice, helpful and explained things 100%. I am now not so apprehensive to call the dentist. You guys rock!!❤️
Lisa, thank you for your wonderful review! We’re so glad we could get you in quickly and make your emergency visit comfortable and stress-free. It’s great to hear our team helped ease your apprehension and explained everything clearly. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: hoping i can have the same dentist next time i come , he was great and the hygenist was great too
Linda, thank you for sharing! We're so glad to hear you had a great experience with both your dentist and hygienist. We'll do our best to schedule you with the same team at your next visit! We appreciate your trust and look forward to seeing you again!
Fantastic experience: Kenzie was sweet, caring and did an outstanding job on my teeth! Thank you!
Tami, thank you for your kind review! We're so happy to hear that Kenzie provided such caring service and that you had a great experience. We'll be sure to share your compliments with her. Thank you for trusting us with your smile—we look forward to seeing you again!
Fantastic experience: Very knowledgeable and kind. Great staff, and incredibly generous introductory offer for new patients. The membership they offer is a much better value than what we used to have for dental insurance.
Fay, thank you for your wonderful review! We're so glad you found our team knowledgeable and kind and had a great experience with us. It's especially rewarding to hear that you found value in both our new patient offer and membership plan. We appreciate your trust and support and look forward to seeing you at your next visit!
Fantastic experience: Everyone at my dentist office was kind patient and friendly they answered all my questions completely and told me exactly what they were going to do
Robert, thank you for your kind review! We’re so glad you had a positive experience with our team. Making sure our patients feel comfortable, informed, and cared for is always our goal. We truly appreciate you taking the time to share your feedback!
Fantastic experience: “I highly recommend Dr. Schellhorn. I’ve always had anxiety about dental visits, and he makes me feel comfortable and at ease during every procedure.”
Jeannie, thank you so much for your recommendation! We’re so glad to hear Dr. Schellhorn helps make your visits comfortable and puts you at ease. Helping patients feel relaxed and cared for is always our goal. We truly appreciate your trust in our team!
Fantastic experience: They are simply amazing here!!! Everyone from the receptionist to the hygienist to the dentist himself was so helpful and kind, explaining all the details of my crown procedure to me every step of the way. So glad I found them!
Ellie, thank you for your kind review! We’re so happy you had a great experience with our entire team and felt informed and cared for throughout your visit. We’re so glad you found us and appreciate your trust! We look forward to seeing you at your next visit!
Fantastic experience: They got me in super fast. Great team who was very nice and helpful. Highly recommend
Thank you so much for sharing your feedback! We’re so glad we could get you in quickly and that our team made your experience a positive one. We truly appreciate your recommendation and look forward to seeing you again!
Fantastic experience: They put me at ease and were very friendly and accommodating. Wish I lived closer.
Julie, thank you for your kind words! We’re so glad our team helped you feel comfortable and provided a friendly experience. We truly appreciate you making the trip to see us and hope to see you again in the future!
Fantastic experience: Love Sauk Trail Dental~ Always feel comfortable and Dr Krenzke dies an Excellent job!
Tracey, thank you so much for your kind review! We’re so happy to hear you always feel comfortable at Sauk Trail Dental. Creating a welcoming experience for our patients is so important to us, and we’ll be sure to share your kind words with Dr. Krenzke. We truly appreciate your support and look forward to seeing you again at your next visit!
Fantastic experience: Dr Shellhorn is very kind, friendly and professional. The different procedures I have had done he has completed well. He listens to you and keeps your opinion and wishes in mind when caring for your needs. I would highly recommend Dr Shellhorn.
Jackie, thank you so much for your thoughtful review! We’re happy to hear you’ve had such positive experiences with Dr. Shellhorn. He truly cares about making patients feel heard, comfortable, and involved in their care. We appreciate your kind words and recommendation, and we look forward to seeing you at your next visit!
Fantastic experience: Our family has had a great experience with Sauk Trail Dentsl. My wife, daughter, and I all go here, and the entire team is always friendly, professional, and welcoming. They do an amazing job making everyone feel comfortable and cared for during each visit. The office is clean, organized, and they always take the time to explain everything clearly. We truly appreciate the great care they provide and highly recommend them to anyone looking for a trustworthy family dentist!
Walter, thank you so much for your feedback and for trusting our team with your family’s dental care! We’re so happy to hear that everyone has had such positive experiences with us. Creating a welcoming, comfortable environment for every patient is very important to us, and we truly appreciate you recognizing our hard work. We look forward to caring for your family for many years to come!
Fantastic experience: Very relaxing and helpful .Thank you
Kevin, thank you for your kind words! We appreciate you choosing our office and look forward to seeing you again soon!
Fantastic experience: Faat efficient cleaning. No waiting, no pain!
Jenifer, thank you for your review! We’re so glad you had a fast, efficient, and comfortable visit. We appreciate you choosing our office and look forward to seeing you again soon!
Fantastic experience: I love my dentist he nice and compassionate I will not go to another dentist he did such good job thank you for taking good care of my dental need
Elizabeth, thank you so much! We’re thrilled to hear how comfortable and cared for you feel—it means a lot to us. Providing compassionate, high-quality care is always our goal, and we’re so glad you had a great experience. We truly appreciate your trust and look forward to continuing to care for your dental needs!
Fantastic experience: I truly love Dr. Krenzke and all of the staff I've met. I drive up to Saukville from Fox Point. We'll worth the drive!
Claudia, we’re honored to have earned your trust and are so glad you’ve had such positive experiences with Dr. Krenzke and our team. It truly means a lot that you make the drive from Fox Point to see us—we’ll always do our best to make it worth it. We look forward to seeing you at your next visit!
Fantastic experience: Very friendly and professional staff. Would go back to them, and not feel uneasy about.
Benjamin, thank you for your kind words! We’re so glad to hear you felt comfortable and at ease with our team—that’s always our goal. We truly appreciate your trust and look forward to seeing you again at your next visit!
Fantastic experience: Pleasant staff and an overall painless visit. My only negative is that it's so far away. 0
Eric, thank you for your kind words about our team—we’re so glad you had a pleasant and comfortable visit! We truly appreciate you making the trip to see us. We’ll continue to do our best to make every visit worth it. Looking forward to seeing you again!
Fantastic experience: The dentist & hygienist at Sauk Trail are very thorough and professional. Everything was clean and all concerns were addressed! A+++
Steven, thank you for the amazing review! We’re so glad you had a great experience and felt your concerns were fully addressed. We appreciate you choosing Sauk Trail Dental!
Fantastic experience: The Dentist and Staff are always curious and helpful. I always enjoy my experience on my dental appointments. They are best in class.
Jonathan, thank you so much for your kind words! We truly appreciate your continued trust in our team. It means a lot to hear that you consistently have a positive experience with us. We look forward to seeing you at your next visit!
Fantastic experience: I just moved to Wisconsin and this is my first visit. The entire staff is welcoming. Dr. Krenzke took the time to review my history and answered all of my questions. Kendal, my hygienist, was great. She is professional and has a very gentle touch. I’m glad I chose Sauk Trail Dental.
Marc, thank you for your kind words and welcome to Wisconsin! We’re honored you chose Sauk Trail Dental for your care. We’re happy to hear that Dr. Krenzke took the time to address your questions and that Kendal provided a comfortable experience. We look forward to seeing you again!
Fantastic experience: They were great. So professional, so kind, so patient. Im so glad I found them! Happy Easter you all! God bless!!!
Lee, thank you so much! We’re really glad you found us and had such a great experience with the team Your kind words mean a lot!
Fantastic experience: This is a great dental office. The dental hygienists (Kensey does a great job) are professional and friendly. Dr. Krenzke is a nice guy who is very skillful and knowledgeable.
Zach, thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Kenzie will really appreciate the shoutout, and we’re glad Dr. Krenzke made such a positive impression as well. We look forward to seeing you at your next visit!
Fantastic experience: I’ve had quite a bit of work done in my mouth. I have so many crowns I should be honorary royalty. Dr Shellhorn and his staff make all of my visits not only tolerable, but dare I say pleasurable. Very professional, timely, and really good treatment plans. Highly recommend.
Karen, thank you so much for your kind words! We love the “honorary royalty” title—sounds like you’ve certainly earned it
We’re so glad to hear that your experiences with Dr. Shellhorn and our team have been comfortable and positive.
We truly appreciate your trust in us and your recommendation. We look forward to continuing to take great care of your smile!
Fantastic experience: Very nice experience going there very relaxed atmosphere
David, thank you for sharing your feedback with us! We're happy to hear you had a nice experience and felt comfortable while in office! We look forward to seeing you at your next visit.
Fantastic experience: I had a very good experience on my first visit to Sauk Trail Dental. Everyone made me feel welcome and at ease. My issues were addressed and all of my questions answered.
It’s always our goal to make every visit comfortable and positive, so your feedback means a lot. Thank you for sharing your experience!
Fantastic experience: Dr. Krenkze and staff are amazing! My kids love it here and don't ever want to go anywhere else. Thank you all for the amazing care!
Deb, we are so happy to hear that!! Thank you for taking the time to share this with us!! We look forward to seeing everyone at their next visits!
Fantastic experience: I recently had a dental emergency, had a few teeth damaged in an auto accident. I went to Sauk Trail Dental. I walked in a mess and eventually walked out with a great smile and a feeling of confidence that will last me a lifetime. I want to thank Dr Krenzke and his entire team for the excellent care I received. I had a choice of going with implants or a removable denture. I choose implants and am very happy with that choice. They were able to get me in very quickly which was a blessing in and of itself, as I am in a business career that requires a lot of in person meetings as well as on camera Zoom type meetings. Everyone on the staff were professionals and made me comfortable from the start. All the work took place right in the office, which was very nice, compared to having to go to another place for one process and another place for the rest. The anesthesiologist was great and made me feel comfortable and secure I was in good hands. All the follow up appointments were scheduled for my convenience, and it was nice working with the front office. In the end, I have a great smile that feels solid as a rock and am extremely satisfied. Thanks again Dr Krenzke and team!
Grant, thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your trust in us! We’re honored that you chose our office for your care and that you’re happy with your decision to proceed with treatment. Our entire team is committed to providing a comfortable, seamless experience, and it’s wonderful to hear that—from your initial visit through your follow-up care—you felt supported every step of the way. We look forward to seeing you at your upcoming visits!
Fantastic experience: I'm a relatively new 80 year old patient with a long history of dental issues. Dr. Rosenberg and his staff are very special. I find the dental work to be excellent. Dr. Rosenberg is patient and up-to-date with the newest technology.
Fantastic experience: Dr. Ott carefully and precisely treated the small cavity in the upper part of my exposed part of an end tooth of my bridge. I had no pain during the procedure. The area is now covered and protected. It has become a natural looking part of my bridge. Her work is amazing!
Thank you, Sue! We are so glad you were comfortable and happy!
Fantastic experience: Dr.Rosenberg and the entire staff could not have been more helpful and pleasant.Had an unexpected problem and received treatment almost immediately.Also,took care of upcoming appointment at the same visit and the staff also discovered a past billing error in my favor ! Sauk Trail Dental can't be beat ! Thanks for an excellent experience !
Fantastic experience: Always Do great work.Kind staff cannot say enough.Thanks
Thank you for your kind words, Darren! We truly appreciate your continued trust and support. We look forward to continuing to provide care for you!
Fantastic experience: Everybody at Sauk Trail Dental is spectacular. I have severe Dental Anxiety and they are so kind about it. Dr Shellhorn, Mai, and Emma were so sweet and took great care of me. Thank you so much!
Sara, thank you so much for your kind words and for sharing your experience! We’re especially grateful for your trust in us, and we understand how important it is to feel comfortable when dealing with dental anxiety.
It means a lot to hear that the entire staff helped make your visit a positive one. Our team is dedicated to providing compassionate care, and we’re so glad you felt supported every step of the way.
Thank you again for taking the time to leave this review—we truly appreciate it and look forward to continuing to care for you!
Fantastic experience: Dr Shellhorn and his team are excellent!! I could not be happier with them as my new dentist!!
Sean, thank you for sharing your feedback! I am glad that you enjoyed meeting Dr. Schellhorn and we could get you scheduled for future appointments. We look forward to seeing you!
Fantastic experience: My experience at Saul Trail Dental has been excellent. My most recent treatment included a recent root canal filling, a tooth extraction, and the surgical placement of an implant post. Dr. Schellhorn and the staff provide professional service, clear caring interaction, and thorough post-treatment instructions. In addition the business office staff does a nice job of providing a description of work that is recommended, anticipated insurance coverage, and estimated patient responsibility.
Tom, your feedback means so much to us! We're so happy to hear your most recent treatment went so well and that from start to finish with our clinical team and business team, you felt supported. Thank you for trusting us with your care—we look forward to continuing to see you!
Fantastic experience: Always have a great experience when im there. The staff is wonderful. The dentists are knowledgeable. I had Dr. Krenzke who talked me through every detail of what they had done before and after. And showed pictures too. I ended up needing a crown on a tooth that needed a lot of care. Dr. Steven Krenske was very professional, quick, and when i got a call the next day to see how o was doing...brought my experience to exceptional!
Jill, thank you for your kind words! We’re so glad to hear you had a great experience with our team. It’s wonderful to know that Dr. Krenzke took the time to walk you through your treatment and that you felt well cared for throughout your visit. We’re also happy the follow-up call made a difference in your experience. We truly appreciate your trust and look forward to seeing you again!
Fantastic experience: Dr Schellhorn got me in on short notice to replace a crown. Great staff!!!
Rod, thank you for your kind review! We’re so glad we could get you in quickly and take care of your treatment. We truly appreciate your compliments about our team—it means a lot to us. Thank you for trusting us with your care!
Fantastic experience: Recently I unfortunately broke a tooth. Fortunately a friend recommended Sauk Trail Dental. They got me in without an appointment between other patients. Kelsey, Mai, and Dr. Krenske were fantastic. They made sure I was comfortable and well taken care of throughout the whole process. The financials were also upfront. I received the same treatment when I returned for my permanent crown. Breaking a tooth was horrible but this was by far my best dental experience. Can’t thank them enough
Fantastic experience: They got me in quickly. They've were very respectful and courteous. The immediately addressed all my issues.
Fantastic experience: I loved the hospitality and looking forward to my next stay.
Fantastic experience: Kenzie was great! Very kind, personable, and fun to talk with. She also did a good job cleaning my teeth and answered any questions I had. :)
Fantastic experience: Dr. Krenzke and Mai did a wonderful job keeping me informed, educated and comfortable during my procedure. They both show their passion in their expertise by being so detailed and thorough along with being caring people. Hats off to you both and to all of the friendly and helpful staff!!
Fantastic experience: Wonderful and professional care with everyone should on this team! My hygienist does a very thorough job and the dentist is very kind and personable. Love friendly reception as well!
Fantastic experience: I went in with terrible pain and infection. After referral to a colleague I was pain free by afternoon and the next day prepped for a new crown. I highly recommend this practice the staff are very pleasant and helpful and dr shellhorn does excellent work! So happy to have been seen so quickly! Thank you all for the great service!
Fantastic experience: I can’t say enough about the great service Sauk Trail Dental provides. They just keep impressing me! I had prep for a crown today. Each associate was pleasant and helpful. Dr Krenzke was so skilled that I hardly felt the anesthetic going in and felt virtually no pain throughout the process. He finished up by showing me pictures of before, during, and after my procedure and explaining everything he’d done. Becca is a great assistant and preps a great temporary- I hardly know it’s there! Thank you to the whole team from the front desk to the care givers!
Negative experience: Careful about what they say insurance will cover. Scamed me and my wife now. Had to pay over $5200 above what they said insurance covered.
Fantastic experience: I have a lot of anxiety having to see the dentist. That being said Dr. Krenzke has made the entire experience way less anxiety filled. I had to have a crown done due to an old filling cracking. He got me in right away. And made it as pain free as I have ever had at a dentist. The entire staff is amazing. From my dental higentist Krista, to Olivia at the front desk, Donna and Amanda in the back and of course the Dental Assistants Kelsey, Erin, Becca, and Mai are all truly great people. They have been excellent at helping me get over my fear of the dentist.
Fantastic experience: Excellent experience with Dr. Krenzke and his team! Highly recommend Sauk Trail Dental.
Fantastic experience: Krista and the rest of the team are fantastic! Always a great experience! Thanks again!
Fantastic experience: I was very expressed with Sauk dental. I was very apprehensive for this first appointment. They were very caring, informative, and relieved a lot of my anxiety. I got to put a shout out for the hygienist; Kinsey! Answered all questions, and I really like the location in my hometown of Saukville.
Positive experience: A lot of changes and lack of communication have made me reconsider going back. Since I began going to Sauk Trail a few years back, the dentists have changed several times, and never have I as a patient been notified that the dentist I had seen had changed. I’ve signed up for monthly membership programs which were cancelled by the business while I still was being charged for them. I opened a Care Credit card for the sole purpose of dentistry costs and apparently they also no longer accept that, to which again as a patient I was never notified. Whenever I see a new dentist, a new problem that hadn’t existed prior is brought to my attention. To put it simply, as a patient for years, the lack of communication and transparency from the business has broken my trust.
Fantastic experience: Customer service & care here is absolutely exceptional! I first called in a crisis - in pain & just wanting to be heard. Donna listened to my needs & was so kind to me over the phone and totally earned my business with her pleasant & caring attitude! I called 9 different dental offices about my situation and was told to basically kick rocks. She was able to get me in within a few days to address my emergency tooth situation & when arriving Olivia was very welcoming at the front desk & Becca was so reassuring that I was in good hands and guided me through my options without pushing an agenda. Dr. Schellhorn was super personable as well as addressed my emergent needs all within a few hours where I was able to go back to work after my quick & painless procedure & not waste an entire day like most places! I am so appreciative that I found this place & that they were able to meet me where I was at. I have so much gratitude for this experience as a whole and they have definitely earned my business for life! Thank you all for being so helpful & awesome!
Rosemarie, WOW, thank you so much for sharing your feedback with us!! We are so happy to hear you had such a wonderful experience from start to finish and that we were able to accommodate all of your dental needs! We really strive to do everything we can for all of our patients and truly make the visit as comfortable as possible. We look forward to seeing you at your next visit!
Fantastic experience: Great!! We were greeted by the friendly staff who went over the dental visit wand what to expect. The teeth cleaning was wonderful, I loved the water-pick element. Krista was very kind, gentle and precise. Dr. Schellhorn took great care in explaining the dental care plan. Very happy with Sauk Trail. Also- wanted to see - they are upfront about costs and our care plan. Thank you!
Jessica, thank you so much for sharing your feedback! We are so happy to hear you had a great experience from start to finish! We love to hear that our providers took such great care of you while here. We look forward to seeing you at your next visit!
Fantastic experience: Mai and Dr Schellhorn were fantastic! I was in good hands and received outstanding care.
Robert, we are very happy to hear that you felt like you were in good hands here with us and that you received great care, thank you for sharing your feedback! We look forward to seeing you at your next visit!
Negative experience: My husband's visit to Sauk trail dental was disappointing to say the least. He was trying them after our long time dentist retired. They offer a $99. introductory offer for a cleaning and comprehensive oral examination. This was the worst cleaning he ever had. They even " forgot" to floss his teeth until he asked. And for the comprehensive oral examination, well that was like being at a time share presentation. They tried to sell him all kinds of procedures that he "may" need some time in the future. Well, he may need a hip replacement in the future but he's not going to get it now! They gave him a list of thousands of dollars worth of work that should be done to prevent future problems. They wanted him to join their club so he will get a discount on future work. It was the worst dental experience he ever had and would never go back or recommend them to anyone.
Cynthia, thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us. We are very sorry that this was your husband's your experience. Please call our office if you would like to discuss yours or his concerns further.
Fantastic experience: Kenzie was super nice and got my gums cleaned I recommend this place they care a lot about your teeth
Enrique, thanks for sharing this feedback! We are very happy that you had a great experience with Kenzie and look forward to seeing you at your next visit!
Fantastic experience: Dr. Schellhorn and his team are amazing! The practice as a whole is fantastic and they make it their priority that you are informed and most importantly; comfortable. I will spare my entire story but believe me, it’s something I’m not proud of. Fearing judgement on top of having pretty hefty dental anxiety by itself, it was hard to make the leap but I am more than pleased with my choice of Sauk Trail to bring my smile back to life. Thank you Dr. Schellhorn and team! I truly appreciate everything your team does.
Matthew, thank you for sharing your feedback! We really love to hear from our patients and are so happy that we were able to help bring your smile back! We look forward to seeing you at your next visit and continuing your care here at Sauk Trail Dental!
Fantastic experience: Dr. Schellhorn and his staff are the most knowledgeable, efficient, careful and caring individuals in the dentistry field. I have been a patient for over a year and most recently had cracked a tooth. I was in a chair almost immediately getting a temporary crown and will soon go in for a permanent crown. Genuine people from the front staff, to assistants, to the dentist. Feels like a family.
Kevin, thank you so much for sharing your feedback! We are so happy to hear that we were able to get you into the chair and taken care of in a timely manner. We hope you always have the same experience coming into the office! We look forward to seeing you at your next visit!
Fantastic experience: We took my 2.5 year old for his first dentist visit! They were so good with him
Nicole, thank you for sharing your feedback! We are very happy we could see him for his first dental visit! We are looking forward to seeing you all back at your next visits!
Negative experience: Came in for a cleaning. Receptionist said the hygienist wasn't in and they texted me to let me know. They texted my landline. Never got confirmation. Also, the receptionist has the demeanor of a brick. Never apologized for their mistake. Stone cold.
Jim, thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us. We are very sorry that this was not your experience. Please call our office if you would like to discuss your concerns further.
Fantastic experience: I had a root canal done by Dr. Schellhorn, and the experience was excellent from start to finish. It was completely stress-free and painless! Dr. Schellhorn was professional, reassuring, and made the entire process smooth. The staff was also incredibly friendly and professional, which made the visit even more comfortable. Highly recommend!
Julie, thank you so much for sharing your feedback! We are so happy to hear that you had such a wonderful experience with the treatment that was provided and we are very happy to hear that you would recommend us to others! We strive to always make this everyone's experience. We look forward to seeing you at your next visit!
Negative experience: They had a $100 cleaning ad so went in during which they tried to convince me I need two teeth grinded down and crowns installed for several thousand dollars. Went elsewhere and the dentist simply filled two cavities for $50. Be careful with scammers like this and always get a second opinion.
Thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us. Please call our office if you would like to discuss your concerns further.
Fantastic experience: I have been going to Sauk Dental for 3 years since I moved to the area and have been very happy with the work I’ve had done. Yesterday I had a periodontal cleaning with Krista and she did a terrific job. I anticipated sore gums following but no discomfort at all. Thanks Krista.
Christine, thank you so much for sharing your feedback with us! I am so happy to hear you had such a wonderful experience with Krista! We hope every visit is just the same. We look forward to seeing you at your next visit!
Fantastic experience: I have had very unpleasant dental experiences. The staff at Sauk Trail gave me the best experience and really listened to my concerns and took their time to make sure I was comfortable through my entire procedure. Thank you
Sarah, we are so happy to hear that you had the best experience here! We really hope to make every visit here the same and just as comfortable for you. We look forward to seeing you at your next visit!
Fantastic experience: If you are looking for a friendly awesome place for your dental needs, Dr. Schellhorn and his staff are incredible! I recently lost my dentist as she moved but Dr. Henry took over and completed the work that my previous dentist started. The experience has been nothing short of amazing. His assistant Lexi did a great job being personable and creating a comfortable stress free environment. I recommend Sauk Trail Dental to any and everyone!
Chas, we are so happy to hear your transition was a good one and that you had a great experience! Thanks for sharing your feedback, we really appreciate it! We look forward to seeing you at your next visit!
Fantastic experience: Fabulous Dental Practice! Great Dentist & Team!! Dr Henry Shellhorn was wonderful and I must give 5 Stars to Kelsey dental assistant smart and sweet!! Thank you Sauk Trail dental team!
We are glad you found us too!
Fantastic experience: It can be difficult to review a dental office for the simple reason that it is not typically a pleasant experience. However, as I am new to sauk trail, I would like to share a few things. This office is new and up dated. Nice atmosphere. The staff has been excellent, nice and accommodating. My treatment plan has been well explained. And the payment's have been made clear as to what insurance will cover and what they won't. Lexi has been fantastic, her patient care and reassurance is excellent. It is important for me to be able to strike up conversation and know that I am remembered, and not just another person sitting in that chair. Thank you to the staff, and Dr. Schellhorn
Richard, WOW!! Thank you so much for all of your kind words and feedback. We love to hear that you had such a wonderful experience here at Sauk Trail. We hope that all of our patients get the same experience each and every time you come in. We look forward to seeing you at your next visit!
Fantastic experience: Called before they were open for an extraction and they called me back right away and fit me in same day. Melissa, Olivia, and Dr Shellhorn were understanding of my dental anxiety and took very good care of me. I’ll recommend this place to anyone with two ears and teeth any day!
Cassie, thanks so much for sharing your feedback. I am so happy to hear that we were able to get you in and take care of your dental needs in the same day! We hope to always give you the same experience. We look forward to seeing you at your next appointment!
Fantastic experience: Krista and Dr Schellhorn were fantastic! Patient, kind, and very understanding of my dental anxiety. Will be coming back!
Dina, thank you for sharing your feedback! We are so happy to hear you had such a wonderful experience here with us! We look forward to seeing you at your next visit!
Negative experience: They rescheduled my filling appointment twice which was a pain because I needed to make arrangements with my job to make time for both appointments. Finally get my appointment and the dentist gets to work on my tooth. He leaves the room for at least ten mins to talk to another patient while I'm sitting with a halfway deconstructed tooth. He gets back to work on my tooth and my gum starts to bleed. He says to his assistant oh be careful his gums bleed if you look at them the wrong way. Really not something nice to say in my opinion. I liked all the assistants but Im looking for a new dentist because of the constant rescheduling and poor bedside manner. Only reason I gave two stars is because of how nice the staff are besides the dentist.
Brian, thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us. Please call our office if you would like to discuss your concerns further.
Fantastic experience: Everybody that I have interacted with has been very friendly and informative. They make sure that you understand what's going on and do their best to make everything clear and concise. Dr. Schellhorn, Krista, Olivia, Melissa, Kelsey and the rest of the team have been great so far as well.
Dalton, we are so happy to hear you had such a great experience. I am glad that the team met all of your needs. We strive to have this experience every time you are in office. We look forward to seeing you at your next visit!
Fantastic experience: I recently visited the Sauk Trail Dental. I am giving them my highest recommendation. Their receptionists work hard to get you in conveniently! The Dentist was awesome he listened and put together a plan quickly. The office manager was kind and professional and I quickly understood why they had an inspirational team. I am thrilled to have such a great team working on my dental health! Thank you Sauk Trail team I know I am lucky to have found you! Please check them out you feel their positive team work when you come in the door!
Gerri, WOW, thank you so much for your kind words! We truly appreciate it and are so happy you had such an amazing experience with us. We really strive for that same experience every time you are in office with us. We look forward to seeing you at your next appointment!
Fantastic experience: Ellie and Lexi were awesome.Dr.Cook took great care of me. They were able to do treatment same day. Thank You very much!!!
Terry, thank you for sharing your feedback! I am so happy we could take care of your needs same day. We look forward to seeing you at your next visit!
Negative experience: My insurance had changed and was looking for a new dentist I set up an appointment for a cleaning .after X-rays and evaluation I was told they could not do a cleaning because my gums were so bad. This was never a concern with my previous dentist.they wanted to put me on a treatment plan for root planing before they would be able to clean my teeth. They also wanted to put a crown on one tooth just because it had a large filling in it. After going for a second opinion to a different dentist they had no problem cleaning my teeth and other than keeping up with my flossing ,my gums we're not of concern. Also no crown was needed. If I had gone through with their treatment plan it would have cost me $1,166 and they would have billed the insurance company an additional $3,111. Staff was very friendly but personally I would not trust them.
Joe, thank you for sharing your feedback. We strive to put our patients first and give them nothing but the best experience when they are with us and our hope is to take care of all of your dental needs. Please call our office if you would like to discuss your concerns further.
Fantastic experience: As usual dr cook did not cause me any pain e plain rd the process she is the best dentist I have ever been to in 76 years i highly recommend her and her assistant merissa is also excellent she made my temporary crown snd it was perfect the first fit she is great
Carol, we appreciate you sharing your feedback with us! We are so happy to hear you had such a pleasant and pain free visit with us! We want to make sure all appointments are this way! We look forward to seeing you at your next visit!
Fantastic experience: I would highly recommend Sauktrail Dental! Service here is excellent, every time I come in I know they’re going to do a great job. I love the atmosphere, it’s very comfortable and newly remodelled! Everyone here is great, thank you Dr.Cook and Sarah for your excellent care today and always!
Fantastic experience: Excellent service, nice employees, I highly reccommend. Dr. Cook excellent dentist! Liv, Sarah, and Ellie are all amazing dental assistants as well.
Fantastic experience: I was a little nervous about starting with a new dentist, after having the same dentist for so long. Everyone here at Sauk Trail Dental showed me I had absolutely nothing to worry about. Olivia, Krista, Dr. Cook and Melissa are wonderful! I love that they all took the time for me to answer my questions, explain everything so I know what the plan for me is. My friend, Theresa, is So right ... These guys are Great! I'm so glad I found them!
Fantastic experience: I highly recommend sauk trail dental! they were able to get me in for a new patient appointment on short notice. Ellie and Dr. Schellhorn listened to all of my concerns and were able to use their digital scanner to show me an invisalign simulator. They offered me an option for sedation to get my wisdom teeth out as well! Krista, their hygienist was extremely thorough and gentle when she did my cleaning. Overall I had an amazing experience and can’t wait to come back!
Alexis, thank you for sharing all of your feedback! We are SO happy to hear you had such a wonderful experience and we were able to discuss all of those treatment options with you. We hope that every visit you have with us is as good as the first one! We look forward to seeing you at your next visit!
Fantastic experience: Fantastic job from Dr.Schellhorn and Ms.Ellie. They took me in on short notice and made my concerns seem legitimate. As well as making time out of there busy day to see to my teeth regardless of if it was truly and emergency or not! Thank you guy!
Josh, thank you! We appreciate you sharing your experience and we are so happy we could see you today! We are very happy to hear that you received excellent care. Thank you for your feedback!
Fantastic experience: Could not say more positive things about this clinic. Dr. Cook is so positive and enthusiastic yet efficient and informative. Liv is an amazing assistant and they worked quickly and thoroughly. Had to come in for small adjustment after and they fit me in right away and were just so kind and personable. HIGHLY recommend
Nina, thank you for your kind words! It means so much and we appreciate it! We always hope to give you the same experience you had at your first visit with us. We strive to provide the best patient experience from start to finish. We look forward to seeing you again! Thank you!
Fantastic experience: Very friendly staff. They've never felt judgmental. Whether it was a routine cleaning or something more involved, they always made me feel at ease and that helping me was their number one priority. I would highly recommend them.
Hi Ryan, thanks for your feedback! We truly appreciate it. We hope to always make you comfortable and feel at ease while in office with us. We look forward to seeing you at your next appointment!
Fantastic experience: As someone who has had a fear of going to the dentist my whole life, I always seemed to put off going unless I had an issue. Going to sauk trail dental changed that. They were able to help me immediately with a crown replacement (which was the easiest and most painless crown replacement that I have had) and then got me on track with my twice a year cleanings. It is the best dentist office I have been to and I highly recommend them to everyone!
Matt, thank you so much for your kind words! We are so happy to hear that you would recommend our office and that the experience you had during your procedure was smooth and painless. We hope to give you a great overall appointment each time you are at our office. We look forward to seeing you at your next appointment!
Fantastic experience: Dr. Cook & Liv have been wonderful to me. I’ve always had issues with my teeth and some of my past experiences at other offices have made me really nervous to go the dentist. Liv & Dr. Cook have helped to ease my nerves and make me feel much more comfortable with each visit. Dr. Cook is very personable and thoroughly explains everything so you know exactly what she is doing and why. I can’t thank the ladies at Sauk Trail enough for all they have done to help me and my teeth! My husband & I will continue going here for all of our dental needs.
Hi Emily, thank you so much for sharing your feedback, we love to hear it! We are so happy that you feel comfortable and trust us to take great care of you when you are in office at Sauk Trail. We hope that you receive that same care at every visit. We look forward to seeing you and your family soon!
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