ResourceCare Cross Plains
ResourceCare's mission is to provide exceptional healthcare and outreach services to the communities we serve in the Big Country area, through medical, dental, and behavioral health access for all.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 8h-17h
- friday: 8h-17h
- saturday: (closed)
ResourceCare Cross Plains: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 293 reviews
Fantastic experience: Today I've been going for a year and I want to say I always feel welcomed soon as I walk through the door. They are very well on making appointments and getting you in and out. Any questions you have they answer appropriately. I do very much appreciate all the work that I've received, Thank You for giving my smile back and making my mouth healthy.
Fantastic experience: Staff was friendly and made me feel at ease and made me laugh, nice experiance
Fantastic experience: It was all great! Thank you girls!
Fantastic experience: Overall experience was vey good. I always feel like I’m heard and not just rushed through so they can get to the next patient.
Fantastic experience: Very gggdgood to have a local health clinic .
Positive experience: Staff are friendly and helpful.
Fantastic experience: My mother just died and they took me in well ahead of my appointment. I want to thank everyone for helping with my situation.
Fantastic experience: Resource Care in Cross Plains represents the best in quality care found in rural Texas. I've been a patient of Dr. Joann Paulk for about 15 years and every time I went to her with an issue she either resolved it or referred me to a specialist that did. Dr. Paulk and the staff that supports her are simply the best and I am thankful for their care.
Fantastic experience: There the best
Fantastic experience: Great team at the clinic who are unfailingly friendly and helpful
Fantastic experience: Wonderful clinic.... always warm and friendly staff and Dr. Paulk is the greatest Dr. I have ever had. She is understanding, friendly, warm, professional, knowledgeable and kind. Her nurses are the very best!! Coming is always a good experience, for me or my husband being better off afterwards in every way. We thank you, CP Resource Care!!
Fantastic experience: Very friendly service fast getting into to see doctor. Nurses are very polite. Enjoy seeing everyone when we go there
Fantastic experience: Always excellent. Super friendly. Super fast, not enough early openings… overall 5 stars
Fantastic experience: Amazing staff. Made me feel so welcomed and not embarrassed about my teeth. Came up with a plan the first visit. Affordable!!! Goes off income if you need(helped me out much)
Fantastic experience: Everyone is helpful and friendly. They take a personal interest, and are very professional.
Fantastic experience: Knowledgeable, caring & kind. Everyone at this clinic are absolutely GREAT. The best care I have ever had. Thank You All.
Fantastic experience: Was great experience. Everyone was friendly and helpful
Fantastic experience: Great staff!
Fantastic experience: Love Dr Paulk and Staff is always friendly and understanding!
Fantastic experience: Everyone was so friendly Sincerely cared We actually enjoyed our visit today. And are grateful they do what they do.
Fantastic experience: Great explanations, very thorough and excellent bed side/ office visit manner.Dr. Paulk is so great. She is so thorough and so kind to me. They help me when I need it. The office staff knows me by name. They too are supportive. I love the lab she is so kind and totally human!
Fantastic experience: Execelent careHave confidence in the care provided
Fantastic experience: Great facility and staff!!
Fantastic experience: Overall wonderful experience
Fantastic experience: highly recommend
Positive experience: I'm feeling welcome I have to go again tomorrow and I hope I feel the same way... I'm sure . I am not sure when I wrote this. I'm still a patient there & see the same doctor and don't foresee trouble or uneasiness... I guess. Today is November 3rd 2023.,. And I've been going for maybe 3-4 months... IDK
Fantastic experience: Clean facility and GREAT staff! Everyone always has a smile on their face and are so helpful with everything. Dr. Paulk is so personable and knowledgeable in all areas. This place really is a gem!
Fantastic experience: I have utmost respect for and trust in Dr. Paulk, DO, and her staff. It is rare to find such a gem. Labs get reported, referrals are made, humans answer the phone, scripts are sent, and messages are delivered. I've got 4 specialists' offices that I deal with. None of them come close to the full customer service as Resource Care in Cross Plains. I will also say that my health status is a bit complicated. Dr. Paulk tackles it with near ease. I can't recommend her enough.
Fantastic experience: LOVE THEM ALL..MY DOCTOR IS AWESOME and The STAFF IS THE SAME ...ALL SO Loving and Caring❤️
Fantastic experience: The staff were all very professional and very informative! Excellent care!
Fantastic experience: Everything about my experience was great ! Everyone is so friendly and so helpful. You feel like everyone cares about you. Love this place !
Fantastic experience: I called Resource Care for an appointment because I thought I had Covid. Jennifer at the front desk got me an appointment within an hour. Cindy the nurse called me within minutes and asked if I could come right away, which I did. The staff at Resource Care is OUTSTANDING!! Always so caring, polite and so helpful. Dr. JoAnne Paulk is a great doctor. She has been treating me for years. Always listens intently and has a wonderful bedside manner. I highly recommend her. I did have Covid and after the various meds Dr. Paulk gave me the next day I felt so much better. Resource Care goes above and beyond and gives exceptional customer service. They are the best!!!
Fantastic experience: I received excellent service! Billie and LaJeana were great!
Fantastic experience: Fantastic staff!!
Fantastic experience: Fabulous care for years. Office personnel, all the nurses and Dr Paulk is a top notch physician!
Positive experience: This place is great with medical care but they could care a little more with their personal care like bed side manner care everyone tells their doctors their life story type of talk like talk about stuff that isn't necessarily relevant to their medical needs at the time but the staff could do with a little more "pretend to care" attitude then they currently have
Fantastic experience: Best Staff Ever!!! Very helpful, knowledgeable, & they truly care!!!
Fantastic experience: I was so nervous, they were amazing ❤️❤️❤️
Fantastic experience: Every single person I had contact with at the Cross Plains clinic was exceptional, from a scheduling to taking the time to answer all my questions. I got to see Lajeana and she was great!
Fantastic experience: We have been coming here for 4 years, and the staff and center are great. We do recommend them to others when asked.
Fantastic experience: I just cant say enough good about this place. Went in to get a tooth pulled, and was super nervous because of past experiences with other dentists, but I tell you that was the absolute best experience I ever had at the dentist. I will recommend then to EVERYONE
Fantastic experience: Everyone is great good people
Fantastic experience: Staff is very helpful and friendly, office very clean everyone was well-dressed nice and neat. Awesome experience so far
Negative experience: Interaat your own riskThis dentist clearly does not know what he is doing he was supposed to pull two teeth on my first visit and did not he left a root tip in my mouth I had to get antibiotics I was in such pain then when I went back to have an extraction he pulled the wrong tooth I am in more pain now than I was when I started going there how are you going to pull the wrong tooth and leave a root tip in my mouth
Fantastic experience: I got in fast , treatment, satisfied. Staff exceptional
Fantastic experience: Chelsea is fantastic! She really listens and makes you feel comfortable.
Fantastic experience: From the lady at front desk to the nurse and Dr I seen in back room to check out lady I seen on the way out, all was very nice and polite to me. I have been going to see Lajeana for about ten years. I have a lot of respect for all that works there.
Fantastic experience: Great staff
Fantastic experience: I had a great appointment and thoroughly enjoyed my visit with L. Hayes. The staff as always are nice and courteous. I love L. Hayes, she is just wonderful. I just love Lageana and the staff.
Fantastic experience: Received quick and courteous care for an allergy infection. Erica was very kind and helpful. All the staff at Resource Care are always friendly. Very grateful to have them in Cross Plains.
Fantastic experience: Super happy with resource care
Fantastic experience: Very pleasant to dral.with and Very thorough!
Fantastic experience: The staff are always very helpful and understanding.
Fantastic experience: The only doctors office I will go too I love joann paulk
Fantastic experience: Fantastic staff and physicians!
Fantastic experience: I did not have to wait very long before I saw the doctor. She came in real soon after they took my vital signs and checked me in. She listened to what I needed to say. She took care of all the problems I had. Staff is great and so is Dr. Paulk.
Fantastic experience: My Doc is great!! All staff are wonderful, kind,professional & efficient!! Will always as long as I'm able, visit this clinic for all my needs!! Thank you for your time.
Fantastic experience: It was very relaxing they was very friendly, they all had a great since of humor.
Fantastic experience: I absolutely love Lagina! She truly cares about her patience and she really tries to get to the underlying reason why you’re not feeling well. She works you in when she can and she has terrific bedside manner. To her you’re not just a number you’re a human. I will follow her anywhere she goes.
Fantastic experience: JoAnne Paulk has been my primary health care provider for many years. She always has given me the very best care. The staff and nurses are always professional and competent. I rate this clinic very highly!! I have also been seen by LaJeanna and she gives excellent care as well! Thank you so much ladies!
Fantastic experience: I just moved here and changed doctors, and I was treated very good. They seem to be very thorough.
Fantastic experience: The staff are very respectful and knowledgeable absolutely the best Dr office I have ever been to love all the ladies there. Erica is great always answer any questions I may have Thanks to all the staff keep it up
Fantastic experience: If I lived closer or in Cross Plains .I would use the Resource Care Center for my health needs. Friendly & helpfull Staff. They treat you like family.
Fantastic experience: Very wonderful and professional folks
Fantastic experience: Been going to Dr Paulk for years now, she and the staff at Resourcer Care are about the best you could find in a medical clinic. Plus they are close to home and offer a lot of services.
Fantastic experience: Every person in this facility is very friendly, helpful, professional, and caring, every time I go in for an appointment, no matter what I go in for.
Fantastic experience: Always friendly at our hometown medical center. Excellent care in every way.
Fantastic experience: Chelsea is phenomenal! Im so thankful for her!
Fantastic experience: I have always been extremely pleased with care. Sharon
Fantastic experience: Doctor paulk awesome care
Negative experience: I went in today hoping for help. Hoping for answers. Instead, I was gaslit by the PA. Really? I never knew that could happen until today. I was appalled, hurt and disgusted as I ran out of there as fast as could. I wont go back.
Fantastic experience: The resource care in Cross Plains is very good and the faculty is very good the nurse that is helping my son has done a fantastic job.
Fantastic experience: It was good. I am glad I went.
Fantastic experience: Always friendly and helpful
Fantastic experience: Loved these lady’s from the minute they answered the phone
Fantastic experience: My whole family is so happy we found Dr. Paulk! She and her staff are amazing. You won't be disappointed.
Fantastic experience: Personal medical help and wellness are their commitment.
Fantastic experience: What I like about this place is the staff is friendly and courteous. And Doctor Lajeana Hays always listens to her patients and always makes referrals if needed. Very understanding clinic and staff.
Fantastic experience: It was easy to set up an appointment The entire building was clean The staff was friendly and knowledgeable The Doctor was very professional and knowledgeable
Fantastic experience: Always a great experience. Love Dr. Paulk and all the nurses who do my weighins and everything.
Fantastic experience: Dr Paulk listens well and is always very caring. Scheduling is easy and quick. I’ve chosen her for years as my primary doctor.
Fantastic experience: Very good on time service Very good!
Fantastic experience: The doctors talk to you, not at you.
Fantastic experience: The staff was very curteous and helpful when my authorization paperwork wasn't readily available. Dr. Paulk was very nice and informative and met my needs.
Fantastic experience: Doctors and Nurse's are all very attentive my medical needs.
Fantastic experience: Ser ice was excellent, kind caring staff.
Fantastic experience: Great small-town medical clinic with very friendly staff, clean and well-maintained and a highly knowledgeable physician who listens and takes time to explain her findings. Dr. Paulk has earned great respect in this community.
Fantastic experience: Resource Care Cross Plains is the best clinic I have ever been too. Every one is always so nice and it is always clean. Dr.Paulk is super great down to earth.
Fantastic experience: They do a great job.
Fantastic experience: I love these People. They are polite, they answer all your questions and your like family .
Fantastic experience: Great Staff at this facility!
Fantastic experience: Always a great visit, from the scheduling with Teri, the nursing staff, Jennifer and Cindy and of course Dr.Paulk and LaJena! Everyone is kind, welcoming, resourceful and respectful!
Fantastic experience: Loved them especially Sharon the receptionist! She's super sweet and I absolutely adore her!!
Fantastic experience: Great staff, very polite and informative.
Fantastic experience: Great staff and Doc!
Fantastic experience: Very pleasant.
Fantastic experience: This facility is great, appointment time was right on, Got us both in for our annual check up. The staff are all very pleasant and truly concerned with out health and well being. Also did lab work and that was done right there in this facility.
Fantastic experience: Great folks, made the appointment painless. Great service and place!
Fantastic experience: It was my first time there They were very thorough and professional, and took their time to answer all my questions and help me with my issues. I am very pleased with the doctor, nurses and other staff.
Fantastic experience: Great place. Staff is top notch.
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