Sugars End Dental
Sugars End Dental in Ellijay is your trusted partner for comprehensive family oral healthcare. We specialize in general dentistry, offering essential services such as root canals, extractions, implants, white fillings, and teeth bleaching. Our practice is committed to providing a welcoming environment for patients of all ages, including children, ensuring that everyone receives personalized care in a comfortable setting. Experience professional, compassionate dental treatment tailored to your unique needs.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 8h-17h
- wednesday: 8h-17h
- thursday: 9h-17h
- friday: (closed)
- saturday: (closed)
Photos of Sugars End Dental
Sugars End Dental: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 297 reviews
Fantastic experience: I have had an excellent experience at Sugar’s End Dental. I have had teeth cleanings, X-rays and a crown. Very competent staff, from hygienist, office staff, to dentists. I would definitely recommend them.
Thank you so much, Marilyn! We appreciate this!
Fantastic experience: The website portal initial check in was a positive experience; basic X-ray as well as the doctors evaluation, and advice was excellent. I will be returning to Sugars End Dental for future dental exams and procedures. Overall, my experience was very positive, and I would recommend the staff and doctor to other individuals who need dental services.
Thank you, Bill! We really appreciate this. It was great to meet you!
Fantastic experience: Best Dentist practice in my 72 years!! From the hygienists to the front office staff to Dr Coakley, can't say enough positives.
Thank you, thank you, thank you! We appreciate such kind words,
Fantastic experience: REVIEW BY SUZANNE THOMASON My first appointment today and I have found a place to land since my previous dentist of 30 years retired! How polite, helpful, and happy everyone was that I chose to become a patient with them. From Michelle to Tonya to Kat to Torrie to Dr. Coakley - every person in the office was professional and friendly. I was not rushed. My concerns were not dismissed. My xrays were examined with attention to detail and not skimmed over and a good dental plan was put into motion going forward. Feels good! Make an appointment and get on a good track record for yourself! Thank you, Dr. Coakley, for your expertise and a great staff!
Wow, Suzanne! What a great review! Thank you so much for taking the time to write this.
Fantastic experience: I have had great experiences using Sugar’s End Dental. The staff and Dr Coakley and Dr Fowler are both wonderful dentists.
Thank you, Tammy!
Fantastic experience: Very friendly, talented, and made me feel comfortable there. Highly recommend for dental needs.
Thank you so much, John!
Fantastic experience: Not the best news but Dr Kaylee is the best!!! She’s all about no pain Her assistant was fabulous. Wouldn’t go anywhere else. If you have been else where and been traumatized trust me here is where you need to be. Can’t say enough good things about this place!!!!
Thank you for the sweet words, Joyce! We love this!
Fantastic experience: Glad to have found this office. Very comfortable atmosphere and the staff is very pleasant and efficient. Special shout out to hygienist Candy. She kept me informed every step of the way, was very nice & professional, and her technique resulted in the least pain I have ever had during a cleaning! I hope Dr. Coakley understands what a valuable asset Miss Candy is to her dental practice.
Thank you, Jake! Candy is new to the team and we are so happy to have her with us. I will be sure to share this with her!
Fantastic experience: My three year old complained of tooth pain so I called around to all the dental offices I knew and no one would see a child that young, even for an emergency, let alone take our insurance until I found Sugars End. They got us in right away and not only was the office beautiful but the staff were amazing with him, competent and so accommodating. Thankfully there were no cavities and they were so awesome, I immediately booked appointments for both me and my husband plus our son’s four year cleaning and check-in. Definitely recommend to all those within driving distance of Ellijay.
Morgan, this is so great! Thank you for the review and we look forward to seeing your whole family here!
Fantastic experience: Love this dentist office and Tori does such a great job cleaning
Thank you, Evan!
Fantastic experience: Wonderful staff very friendly and excellent service. Highly recommended.
Thank you, Melinda!
Fantastic experience: Everyone I encountered at the office was kind and pleasant. They took the time to listen to any concerns and explained things well. I will definitely send the rest of my family to see them
Thank you so much, Jennifer!
Fantastic experience: Nice place. Short wait time. Ladies were very friendly and helpful. I didn’t feel like I was on a cattle call being herded through the process.
Thank you, Shelley!
Fantastic experience: I got my teeth cleaning today for the first time in 8 years by Tori and she was amazing. She was not judgmental and really tried to make me comfortable. The staff was all very kind and sweet. I definitely recommend this dentist especially Tori to anybody
We love Tori too!! Thank you for the sweet review!
Fantastic experience: Broke a tooth, and tooth fragment was cutting my tongue explained to Receptionist and even though their schedule was busy she was able to fit me in. Staff was extremely helpful and professional full of smiles. Office clean and warming. Reception even helped me with discount dental plan. Think my teeth have found a new home
Sheree, it was so nice to meet you! We look forward to seeing you again. Thank you for the review!
Negative experience: Showed up for an appointment for a cleaning and was not aware there was a co pay. I asked to reschedule the appointment and was told they charge a $50 no show. I was there in person showed up just couldn’t cover the co-pay. They should not of charged a $50 no show when I was there. I’m done and will not go back.
Hi Ladonnia,
We are sorry things were confusing with your insurance. We do our best to know the co-pays beforehand but sometimes things get tricky. One of the staff will call to see how we can make this better!
Negative experience: IF YOU ARE CONSIDERING THIS DENTIST READ THIS REVIEW: LOTS OF DENTIST IN TOWN SKIP THIS ONE, SKIP THE HEADACE OF THEIR UNPROFESSIONAL OFFICE TEAM. I hope the dentist gets to review this because Tanya your office manager I don't know what the problem is there but I don't know why you have somebody running your office like that so this woman is the most unprofessional person I've met at a dentist office this is the billing the person who is responsible for charging you your insurance who you can count on is going to double bill you my wife and I self pay cash every time still get bills when I call her she says it's not her problem one time I was in there and her and her office man her and her officemates were talking about how much they hate their husbands and can't stand them I mean who does that in an office setting and then I tell her well why don't I just talk to the manager and she goes I'm the office manager you'll talk to me so dentist you're getting two stars because my wife likes you but your office is unprofessional you need to fire Tanya straight up she's costing you money and I'm going to file a complaint with a Better Business Bureau the Attorney General of the state of Georgia and the cfpb on your billing practices I think that's worth $49
Fantastic experience: Excellent !!! Best visit ever. My hygienist was amazing. She listened to my concerns and took her time. She cleaned my teeth and took great care not to cause me any anxiety or pain. My doctor was so nice and caring. 1st visit and so glad I go here now Great job
Thank you so much, Wendy! It was great to meet you!
Fantastic experience: The Staff is so great @ Sugars End. My family and I always have had a great a experience.
Thank you for taking the time to write this, Dennis.
Fantastic experience: Always receive excellent care. Highly recommend.
Thank you, Lisa!
Fantastic experience: From the moment I walked into the office to check in, to the dental exam, X-rays, and cleaning, my experience was amazing. The staff and Dentist were very friendly, professional, and informative with treatment. The atmosphere was very warm and welcoming. I am so excited to be a patient at this practice.
What a great review! Thank you, Brenda!
Fantastic experience: Friendly & professional staff, immaculate and very welcoming office. I have never had to wait long, never had any issue at all. Very happy with Dr. Coakley & Sugars End! Highly recommend this practice in Ellijay!
Fantastic experience: Sugars End is a wonderful office with an extraordinary team! I usually see Tori and Dr Coakley , who are great at their jobs. Honestly ,any of the hygienists I’ve had do a great job. I’m really pleased to be one of their patients!
Thank you so much, Rita! We enjoy you as well!
Fantastic experience: I had an appointment today at 4:30 and I got called in right away. The staff was very friendly and made me feel like I was at home. Dr Fowler did a fill in on my chipped tooth and did just a perfect job I’m in love with my smile again !!! I appreciate him so much for the work he done for me and gave me confidence in my smile. I would definitely recommend him for any dental work you need done !!
Thank you for this, Monica!
Fantastic experience: Found the waiting area very clean and neat all the office people and tech’s very friendly and Dr Fowler was very knowledgeable and friendly!
Thank you so much, Brenda!
Fantastic experience: Absolutely a big breath of fresh air. ✨️ LOVE the home feel when you walk in, super clean, very friendly, professional, and detail oriented. will be my new dentist for sure.
Thank you so much, Jackie! I was great to meet you!
Negative experience: Please take Medicare. It may be a pain for dentists to process Medicare claims, but old people were once young and supported you then and they deserve good dentistry as they age. People on Medicare are most likely on a fixed income and paying up front and waiting for reimbursement can be a burden. A dentist office has a variable income and if managed properly has a rising income and can absorb the cost of a delayed payment better. Please take Medicare.
We absolutely agree. We will give you the proper documents and codes you need to file a claim for your visit so you can get reimbursed by Medicare. It is our experience that they are in no hurry to pay the dentist and will often ONLY pay the patient directly. Therefore, the patient will get much better response when you file it yourself.
Fantastic experience: Love this office! Such nice staff, and it's a calming comfortable atmosphere.
Thank you so much, Kristin!
Fantastic experience: Very professional. Painless dentistry. Very pleasant staff. It was a pleasure meeting Dr.Coakley.
Thank you so much, Chris!
Fantastic experience: Such a warm, cozy office with friendly staff! I had my first appointment here last week (just a cleaning and xrays), and I felt right at home. Mary Rose explained everything to me, made me feel comfortable, and helped Dr Kalee take care of business thoroughly and efficiently. The office is very clean, so cute, and right off downtown! Definitely recommend for folks in the Ellijay area.
Thank you so much, Jacqueline!! We appreciate you!
Fantastic experience: This dentist puts others to shame! I will always recommend them they explain everything and help you understand your care plan and get you moving on that plan. Thank You!
What a sweet review! Thank you, Desiree!!
Fantastic experience: I just wanted to give a shout out to the ladies that work at this clinic. Absolutely wonderful. Everything went smoothly. It was all around a great experience. It felt very homie there.
Yay!! Thank you, Kristina. We like having you!
Fantastic experience: Dr. FOWLER AND HIS ASSISTANT LISTENED PATIENTLY TO MY CONCERNS, EXPLAINING ALL THE OPTIONS AVAILABLE TO ME
Thank you for the nice review!
Fantastic experience: A very excellent dentist. Was treated very courteous.
Thank you, Kevin! So great to meet you.
Fantastic experience: I am so happy to have found Sugars End Dental. They are easy to get to, there is plenty of parking, and the building is nicely decorated, warm, and inviting. The front desk staff is wonderful, and so is Mary Rose, who performed a great and painless cleaning. She offered some interesting suggestions, which I will follow exactly. It was a pleasure meeting Dr. Coakley as well. She checked me over and was even willing to change my bite a bit, as it had been bothering me for a couple of months. I feel lucky and pleased that they carry my insurance, and I look forward to my future six-month cleanings.
Thank you so much for this review! We enjoyed meeting you and look forward to having you as a patient!
Fantastic experience: I am a new patient to this office, my former dentist having dropped my insurance carrier. The office was inviting and the equipment was up to date. I was well satisfied with my exam and consultation and look forward to a long and rewarding partnership.
Thank you so much, Jim! It's great to have you as a patient!
Negative experience: Just had my first experience with Sugars Dental The office is beautiful and staff very nice however $99 for an exam that the dentist literally spent 2 minutes looking at tooth 20 to say I need an oral surgeon. I also had to have more X-rays the copies I brought from Lykins Dentist were not sufficient they were just done in June and were a paper copy so $165 for a 2 minute exam and Xrays and a referral out for an oral surgeon. I wouldn’t be so upset if a thorough exam had been done but literally she looked at the one tooth and said no you need an oral surgeon didn’t even check out the rest of my teeth or give any other advice.
Hi Michelle, we are so sorry you were confused about the fees. We only did what you were scheduled for and charged accordingly. We are happy to let you know the fees up front next time.
Fantastic experience: My visit was very pleasant, thorough, and successful. Mary Rose was knowledgeable and professional. She explained everything as she evaluated and performed my cleaning. Dr. Coakley was equally thorough and accommodating. The office staff and decor are welcoming. I have already made an appointment for my husband. Thank you Sugars End.
Thank you so much, Margot!
Fantastic experience: What a wonderful group of people, the numerous years of experience offered by Dr. Coakley. My Dentist and an amazing one at that is also Dr.Coakley who as well has years and years upon years of diligence hard earned experience. Cleanings are conducted by a well educated staff of hygienists, X-rays are a walk in the park, , . Dr. Coakley has guided me through difficult times and talked me through the rough challenges as well. Who holds the front of house together, well that would be Tonya in my firm opinion. The service is second to none the entire staff are professionals that are highly experienced and knowledgeable. Thank you Dr. Coakley to yourself and your entire team. Thank you for your team and your full attention to detail. Dean Aaron Ellijay, Georgia
Dean,
This is wonderful! Thank you so much for the kind review. We appreciate you!
Fantastic experience: I am a new patient, it was easy to get an appointment. I had a crown that came loose, and it was taken care of easily and pain free. The office is very nice and everyone was welcoming. I have set up follow up cleanings.
Thank you, Donna! We look forward to seeing you again!
Fantastic experience: I love the staff and always have a great experience at Sugars End Dental.
Thank you, Brenda!
Fantastic experience: I’ve been to many dentist and this place is great!! Tori was the best hygienist I’ve had out of the many dentist I’ve been to. The doctor was so friendly and great!!
Thank you so much for taking the time to leave this, Danna!
Fantastic experience: Always great, on time, thorough, friendly, skilled, honest. Best dentist you will ever have. Update April 2025 - still the best you will be extremely happy when you choose to go to Sugars End.
Oh thank you so much!
Fantastic experience: Always the BEST experience at Sugars End Dental. The procedures are performed with care and the staff is amazing! They put a little "sugar" into what otherwise is a visit that most people dread :)
Thank you so much, Brian! We really appreciate you!
Fantastic experience: Best dentist ever. Staff was great, very friendly. Hardly any wait. Office and exam rooms were spotless. Found my new dentist
Thank you so much, Ken!
Fantastic experience: Sugars End Dental was great! The dentist, hygienist and staff were friendly, knowledgeable and kind!!! So glad I found them!!!
Thank you so much for sharing this, Bethel!
Fantastic experience: Excellent experience in every way. Happy new patient…
Thank you so much, Robert!
Fantastic experience: Great Dentists and staff here in Ellijay. Prompt, friendly and professional, and always respectful of their patients time and comfort. When I recently lost a crown to a gummy bear, they were able to get me in the very next morning and took care of everything. And there was no judgment about the choice of candy either! Thank you so much!
We like gummy bears too!:) Thank you so much for the kind words!
Fantastic experience: Great dentist nice staff friendly company during dental work. Wouldn’t go anywhere else.
Thank you, Brandon!
Fantastic experience: Friendly and professional treatment. Always make me feel comfortable.
Thank you so much, Karen. We enjoy having you as a patient!
Fantastic experience: They worked me in within one day to fix a loose crown on one of my front teeth. Zero wait time upon arriving. Friendly and caring staff and dentist (Dr. Coakley). Will return and recommend. Service dog friendly.
Thank you, Sue! It was wonderful to meet you and Brie!
Fantastic experience: My husband & I are new to the area. I already had an appt scheduled, but a few days before... on the Thursday before July 4th, my husband broke a tooth & Dr Coakley & her staff got him in that afternoon. The staff was wonderful & Dr. C was amazing. My husband said he never felt a thing. My appt went just as smoothly. Dr. C answered all of my questions & concerns. She & her staff are so thoughtful & gentle. We can't say enough good things about Sugars End. We highly recommend them. And coming from small town South GA they made us feel like we had been coming there for years.
Alicia! This is so nice! Thank you so much!!
Fantastic experience: First time going to this office and I can honestly say it's the best dental office I have ever been to. I am so glad that I was referred here by a friend. I would highly recommend this practice to anyone looking for a dental practice.
Thank you so much, Cathy! It was great to meet you. We really appreciate the review!
Fantastic experience: The hygienist is really sensitive to sensory issues or things like migraine triggers. She is willing to turn off lights and music, close the blinds, get you water, take things slow, and take breaks when you need to. Plus she's fast, but really good. You can also make seperate appointments for x-rays and come back the next day for the cleaning itself, if your jaw can't handle all of that in one session. They're just really accommodating people and they dont make you feel awful for struggling with something that should be simple, like a dental cleaning.
This is so nice, Tessa. Thank you for taking the time to write it.
Fantastic experience: Friendly competent staff. Minimal wait time. Really cute office decor makes dental work a lot more pleasant!
Thank you, Janice!!
Fantastic experience: The entire staff at Sugars End are very friendly and very accommodating. Dr. Coakley and Dr. Fowler are both wonderful and professional and make you feel at ease. The facility is wholesome and charming, I would recommend them to anyone in search of a dentist office!
Thank you so much for leaving this review, Ryan!
Negative experience: New to Ellijay a few years ago and chose Sugars End as my new dentist. BIG MISTAKE! My first time there the dentist, Dr Kaylee Coakley came in —no small talk, no introductions, no welcome to my practice, no we’re so glad you chose us….no southern hospitality I guess bc she’s from up north. Ok—all that to the side—it’s a dentist. I’ll see her twice a year. I can do that. Same experience the next time around and same after that. Got a cavity filled. After a few months I started having sensitivity in that tooth and could see a dark spot on the edge of the tooth. Went to a different dentist and yep, just as I thought that was part of the cavity shed filled that I was seeing. Apparently she did not completely drill out the cavity when she filled it so it just kept getting worse. I was shown the xray where the cavity had not been drilled out all the way. The best thing about this place is the cute waiting room and the catchy name , Sugars End. Don’t waste your time or money. I had to pay twice once when Coakley filled it and then pay the new dentist to have the cavity she filled drilled out completely and redone. If it would’ve been done correctly by Dr Coakley that would’ve never happened!
We are sincerely sorry that you had a less-than-stellar experience. Dr Coakley prides herself on getting to know each and every new patient, so this doesn't sound like our normal at all.
As for the treatment you had done, we would have been happy to rectify any issues you were having if you had given us a call. Without knowing there was a problem, we, unfortunately, could not make it right. We are always more than willing to address any problems immediately.
Fantastic experience: Sugars End provided prompt and accurate care for my dental needs. I highly recommend them.
Thank you for taking the time to write this, Betsy!
Negative experience: Went here looking to get some new dentures. Everything went great. Went to my appointment, went back, sat in the exam chair, started talking with the assistant. She asked what insurance I had. I told her; they ended the response right there with, "I'm sorry, we don't accept that here: PeachCare." They billed me $500 for sitting in the waiting room for 20 minutes and a one-minute convo about insurance.
Josh, we are so sorry you were caught off guard. We do not take Medicaid and this would have been thoroughly explained at your appointment. You were not charged $500 - that claim is absolutely false.
Fantastic experience: This was such a wonderful dental experience. First of all I went in thinking I needed a crown and only had to have a filling. That was great! I used my Cigna savings plan and got a great price on my filling. This dental office is so laid back with a homey feel. Very comfortable setting and everyone in the office was so friendly.
Thank you so much, Linda!
Fantastic experience: I have an abnormal fear of the dentist and I would highly recommend Sugars End Dental to everyone. The atmosphere immediately puts you at ease and the staff is very kind and caring. Dr. Coakley is now my favorite dentist!
Thank you so much, Linnea! It was wonderful to meet you!
Fantastic experience: I have been a patient for years. Everyone is great and very friendly. They have always took excellent care of me. I would highly recommend
Thank you so much, Betty!
Fantastic experience: It was one of the most incredible experiences I have had in years. At my age, a visit to the dentist is just that - a visit to the dentist. However, the staff at Sugars End Dental made my visit seem like a visit with old friends in a comfortable environment.
Thank you so much, Jack! That's great to hear!
Fantastic experience: My visit today was pleasant. Each employee was friendly and made me feel at ease. I love your practice.
Thank you so much, Myra.
Fantastic experience: Sugars End Dental is wonderful and the best dentist I have been to. They are patient; kind, understanding and do all they can to give you education to keep your teeth as healthy as possible. Highly recommend this dentist office all the doctors and staff members are very professional and personable.
Thank you so much, Erica!
Fantastic experience: Today was my first visit to Sugar’s End Dental. Mary Rose was an excellent hygienist and a delightful person. There was no product or procedure pushing. The front office folks were friendly and professional. It was a great experience.
Thank you, John! We appreciate this!
Fantastic experience: I too, really dislike going to the dentist. It takes a lot to get me in there. But, all of the Sugars End's staff and Dr. Coakley really help to bring my anxiety down. Thank you so much!
Thank you, Angie! We so appreciate you taking the time to write this!
Fantastic experience: From the minute I walked in I was at peace. I really dislike going to dentists and it takes a real crisis to get me there. But this office was actually soothing and the dentist and the staff reinforced the feeling of “it’s going to be OK!”
Linda, those words are so wonderful. Thank you for taking the time to leave this review. We really appreciate it.
Fantastic experience: I'm new to the area and they got me in quick for an emergency. It was the best root canal ever! Lol. Seriously though, Dr. Coakley is awesome at her job, and all of the staff is very kind. Also, having lost a parent to addiction, I really appreciate how this office doesn't prescribe heavy pain medicine. I'd recommend this place to anyone needing a really good dentist!
Thank you, John! It is our pleasure to have you as our patient!
Fantastic experience: Sugar’s End Dentistry is superb. I have dentist anxiety and Dr. Coakley, hygientist and assistants are kind and gentle. In 4 years, not one bit of discomfort. Dentist work is excellent as are restorations. I highly recommend this dental office
Thank you, Mary! We appreciate your review so much!
Fantastic experience: Friendly atmosphere, great staff very helpful, no wait time.
Thank you, Kathryn!
Negative experience: First visit was great. Then I had an issue and went to Dr for help and they were beyond no help. They referred me to another dentist because they did t have good enough X-rays to see what was going on with my tooth. I thought it needed to be pulled. I left in pain and wanted several days for appointment with other dentist. He was shocked that Sugars End couldn’t tell that c there was an infection and put me on an antibiotic. The tooth ended up needing to be pulled. I called Sugars End to update them. They didn’t offer any referral, no suggestion or help. They said I could call anyone. They never called to check on me. But they sure wanted my money.
Thank you, Joyce!
Fantastic experience: We recently moved here and my husband had already seen Dr. Coakley for some issues and loved the common sense used in his treatment. Now my first visit was wonderful also. Mary Rose was perfect during the cleaning and I too was impressed by Dr. Coakley. Great place and so glad I chose Sugars End as our dentist here in Ellijay.
Thank you so much, Rena! We are honored to have you!
Fantastic experience: Very kind staff! Very quick to get me in and back out.
Thank you, Adam! Great to meet you!
Fantastic experience: The cleaning lady was very nice and friendly. She did a great job cleaning. And was done in a timely manner.
Thank you, Jolinda!
Fantastic experience: Such a great experience going to the dentist, everyone is so knowledgeable and made me feel at ease. I am very grateful to have found them.
Thank you, Sheila! It was so very nice to meet you!
Fantastic experience: The staff is very competent and caring. They are patient and explain each procedure and answer questions. We were very pleased with our experience.
Thank you so much!
Fantastic experience: I simply can’t say how impressed and thankful I am to Dr. Coakley and her dental assistant, Megan for going the extra mile to make sure that I felt at ease and comfortable during my dental procedure today. I was anxious and they went above and beyond to make it a smooth and comfortable experience. Tori, who always does my cleanings is fantastic. She is highly skilled and so sweet. She is always so kind to explain and answer any questions I may have. The front office staff are always so accommodating. Cat has helped me more times than I can count between quotes and appointment scheduling. They really do care for their patients and treat you like family. Absolutely top notch care. I wouldn’t go anywhere else!
Oh, Rachel, thank you so much for this! We really appreciate you!
Fantastic experience: Great staff and excellent care! They have definitely helped me improve my home dental hygiene with easy suggestions.
Thank you, Sylvia!!
Fantastic experience: My first visit. All staff was helpful & knowledgeable. Highly recommend.
Thank you, Rusty!
Fantastic experience: Fantastic visit the staff was super sweet and Dr. Fowler was awesome. I strongly suggest you go to this dentist! They went over and beyond... The prescription I was prescribed was recalled and Dr Fowler came out on his time off and prescribed a new one. I am very pleased and satisfied with the services!
Thank you so much!
Fantastic experience: We recently moved to Ellijay full time and started researching medical and dental care. How lucky are we to have found Sugars End Dental. Sincerely, Dr. Coakley and staff are amazing! From the moment you walk in it's an extremely warm and inviting place, mind you we're talking about a dentist office! I received excellent, experienced care. I actually had a great time and could have stayed there for a few hours chit chatting! I recommend this practice! Beth Ivey
Wow! Thank you, Beth, for the fabulous review! It was so nice to meet you and we appreciate you taking the time to do this.
Fantastic experience: I've had many procedures done there and all done with exceptional expertise. All the staff and the Dr. are very friendly and competent.
Thank you, David!
Fantastic experience: The staff, technicians, and dentist are exceptionally friendly but professional. The office atmosphere is warm and inviting. Thanks for a good dental experience!
Thank you!
Fantastic experience: Perfect everyone!!! Thank you all for exceptional service, beautiful facility !! Caring team from the front office staff to hygienist and Dr Kaley, thank you!!
Thank you for the super sweet review, Jeri!
Fantastic experience: Love this office! Great vibe and great work. Always on time and very gentle.
Thank you so much for leaving the review! We appreciate it and it was great to see you!
Negative experience: Other than the pleasant smell and pink themed holiday cheer, I was not very pleased with my experience as a potential new patient. I called and made an appointment with a woman a couple days before as she told me she could “squeeze” me in for a cleaning. I was then asked to send X-rays from previous dentist and I gladly did. I sent the email of x-rays with text saying “for my upcoming appointment”. I saved it to my calendar and all. I arrive for my cleaning and there’s no appointment for me, no history that I called and talked to someone, nothing they could do because the woman who took my info wasn’t there and they were short one doctor that day, told me no more appointments for 5 more months… how crazy. It was the manager who I saw that day and all she could say was “sorry, I am really sorry”. The next appointment she tried to “squeeze” me in for was something way off that I couldn’t come to. Unfortunately hiccups like this is bad for your business. Don’t let these things happen again. Couldn’t even offer me something in return for my time and efforts on sending X-rays and showing up. A discount? A free toothbrush? The treasure chest? lol something!
We are sorry there was such a mix up in communication as the appointment was apparently never scheduled. Multiple attempts to reschedule in upcoming weeks were unsuccessful despite our best attempts. We hope you can try again to schedule something that works for you as we are sure you would be very happy with our office!
Fantastic experience: Sugar's End Dental is the greatest! The entire staff is super sweet (no pun intended), and Dr. Coakley is the best. If you want gentle, professional care, go to this practice. Susan Ristau, Ellijay
Thank you so much, ,Alice! (love your pun)
Fantastic experience: Everyone at Sugars End Dental made my wife and I feel welcomed at appreciated. The entire front of office and dental technicians were wonderful. I would highly recommend this business.
Thank you so much, Tim. We appreciate you taking the time to leave such a nice review.
Fantastic experience: Great review of my present dental situation - confirmed various plans for my treatment with both pros & cons. Very professional and pleasant time with dentist
Thank you!
Fantastic experience: I’ve been going to Sugars End for several years. They make the experience as comfortable as possible and I am always treated promptly and professionally!
Thank you so much, Deana!
Fantastic experience: Entire staff was incredibly nice! My hygienist Brandy was very thorough and informative!! Looking forward to my next visit.
Thank you so much!!
Fantastic experience: Tori is the best hygienist! So gentle and always a pleasure.
Thank you, Carmella!
Fantastic experience: Dr. Cokely is the best. Communicative, friendly and does great work reasonably priced. Willing to work w my insurance too. My husband feels the same about Dr. Cokely & her assistants. PeggyC
Thank you, Thank you, Peggy! We really appreciate it!
Negative experience: While we enjoyed coming to your office , my daughter’s half hour cleaning with absolutely no dental problems, was ridiculously expensive . The visit cost over $300.00 for a half hour cleaning . We will not be back.
Hi Mechelle,
We are sorry you were taken by surprise. Our fees are in line with the industry standard for the area. ( UCR fees - usual and customary). We are always happy to provide a treatment plan with fees ahead of any appointment so you can be aware of the cost.
Fantastic experience: My wife and I have been very pleased with all aspects of Sugars End Dental. Everyone at the office is very friendly, knowledgeable, and professional. Making an appointment has been very easy and wait times before the appointment are minimal. The technicians and dentist make sure you are comfortable (as much as possible) before and during the procedures. We are glad we found Sugars End Dental and plan to continue to use their services.
Thank you so much, Mark. That was really nice!
Fantastic experience: Tory, my hygienist is amazing as always. She is kind, professional, and thorough. I had all of my questions answered and issues addressed. My dentist was brief but thorough, as well.
Thank you, Scott!
Fantastic experience: Very caring Doctors and staff. Took great care with my mom in law. Love the warmth and decor of the office
Thank you so much, Heidi. We appreciate it.
Fantastic experience: My first visit was awesome, from check in to check out was wonderful. I have always had a hard time finding a good dental office, but not anymore. They get an A+++++++++++++++++
Thank you, Lorene! We appreciate your amazing review!
Negative experience: Had to make an appointment three months in advance which was lost by the office. They botched my filling which caused an abscess. A complete deep cleaning cost $1200+ and was done by a hygienist, not a dentist. This place used to be great but has gone way down hill. I do not recommend.
We are sorry you had a poor experience. We strive to take good care of our patients, so we are very disappointed when someone is not happy. Please know that hygienists are always the providers to perform the deep cleanings. That will be the same in any dental office. We hope we can give you our normal stellar service the next time you come in!
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