Aspen Dental - Du Bois, PA
Located in Du Bois, PA, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Opening hours
- sunday: (closed)
- monday: 7h-17h
- tuesday: 7h-17h
- wednesday: 7h-17h
- thursday: 7:30-17h
- friday: 7:30-13h
- saturday: (closed)
Our comment from Best Dentists Club about Aspen Dental - Du Bois, PA:
Comprehensive dental solutions in a welcoming setting
Located in Du Bois, Aspen Dental offers a wide range of services, including dentures, dental implants, routine check-ups, bridges, crowns, veneers, and emergency care. The clinic aims to provide high-quality care while maintaining affordability, working with most insurance plans to ensure accessibility for the community. Many patients appreciate the ability to get appointments quickly, even for urgent situations.
A gentle approach that eases dental anxiety
A recurring theme in patient feedback is the team's ability to make visits stress-free, even for those with severe dental anxiety. Dr. Kitchen is frequently praised for his gentle nature and for taking the time to explain every step, which helps patients feel safe and in control. Hygienists like Hailey and Therese are often highlighted for their patience and kindness, transforming what can be a daunting experience into something comfortable and even enjoyable.
Professionalism and clear communication
The staff, including front desk associates like April and Cayla, are noted for their professionalism and helpfulness. Patients value the transparent approach to treatment plans, where costs and options are discussed clearly before any work begins. This transparency helps patients make informed decisions about their care without feeling pressured. The clinic is also appreciated for accommodating specific scheduling needs and providing flexible financing options.
Trusted by the local community
With numerous reviews praising the friendly atmosphere and thorough care, Aspen Dental Du Bois has built a reputation as a trusted local provider. Patients frequently mention returning for multiple procedures and recommending the office to friends and family. The consensus is that the team combines clinical expertise with genuine care, making oral health a positive part of their lives rather than a source of stress.
Services and Treatments
Aspen Dental - Du Bois, PA: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,3 out of 5 from 706 reviews
Fantastic experience: Both my husband and I travel from Bradford to Dubois for all our dental needs. We love Michael Kitchen DDS, our dentist and our hygenienist, Hailey. Both are very friendly, and patient with me...because..I HATE GOING TO THE DENTIST! They make it a less stressful experience from getting teeth cleaned to having dental work done. Having said that, the office staff especially April was very, very easy to work with. She has a great personality and is a real asset to the office! I would highly recommend Aspen Dental Dubois for all your dental needs!!
We’re so glad you had a positive experience with our team, Debi. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: April was very helpful, I would recommend that you ask to see April when dealing with scheduling future appointments and the financial end of it..She absolutely knows her stuff!!
Thank you for your kind words and sharing a positive review, Kim. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: Went in today for a painful tooth & swollen lip and cheek. Everyone was really nice! For an initial visit they are very thorough. The staff there explain everything to you and spend the time to make you comfortable. I would recommend them for any dental issue you may have.
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Bea.
Fantastic experience: Everyone at this facility was professional and courteous. The entire experience was exceptional. I would highly recommend this business.
We appreciate you choosing our office and sharing your experience, Daniel. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Positive experience: Got there early. Got in early. Got quick and quality service.
Hi John, thank you for taking the time to share your experience. We’re so glad you chose our office and appreciate the feedback, it helps our team continue to improve. If there is anything we can do to change your review from 3-stars please let us know!
Fantastic experience: Have been very pleased with all they do. The staff is very professional and has made me feel comfortable and at ease with all procedures . Very pleasant and caring of my needs . Very happy
We appreciate you sharing this with us, Jarrod. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: The people at the DuBois location were very friendly and made me feel at ease with my first visit. They explained everything they were going to do and gave me information on my options.
Francis, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Fantastic experience: Great advice about 3 different options to repair my teeth. The dentist was so helpful to answer all my questions. The receptionist was very nice and printed each cost for all three procedures so I could evaluate each. Thanks!
We appreciate your 5-star rating, Erwin. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: Therese was awesome! Never thought I would've laughed as much as I did at a dental appointment! Great visit, awesome staff! Highly recommend them! Went in and told me in detail of everything that I need to have done. April also has helped me and has done so fantasticly!
Thank you for your kind words and sharing a positive review, Brian. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: My visits at Aspen Dental are always great. The staff is always friendly and helpful. Thanks for a great experience.
We’re so glad you had a positive experience with our team, Janice. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: Very friendly. It was very quick and easy to get an appointment. We loved the professionalism and promptness of all the staff from receptionist up to the Dr.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Needed a tooth extracted, the referral office from my dentist had an opening for an evaluation in five months. Called Aspen and got in within a week and my tooth out the next week at the time of my choice.
Brenda , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Negative experience: Everyone was kind but after sitting there for a long time I was told my insurance coverage was not accepted. This after being told several times upon checking that it was. I ended up not getting my teeth cleaned and just waisted my time !!
Hi Don, we understand how challenging this must have been. We aim to provide clear information about insurance coverage and costs. Your feedback is important to us, as it helps ensure we continue improving communication moving forward.
Fantastic experience: I was very pleased with April and all the staff. They treated me with empathy and understanding and tried to find the best care for me. I am new to the practice and very happy so far
Pammy, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Fantastic experience: Went in for an emergency tooth ache Had a great experience with everyone From the front desk to the xray tech Cayla to the dentist Dr Kitchen. Everyone was professional and made you feel comfortable I will be continuing to use their services Update Had an extraction today by Dr Kitchen and assistant Heather Quick..professional..and painless!
We appreciate your 5-star rating, Autumn. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: Not sure what some of you all experienced there with bad comments, but I had a good experience there. Everyone was polite and made me feel comfortable. They explained everything that needed to be done and came up with a plan. Overall, Im happy with Aspen Dental.
Thank you for your kind words and sharing a positive review, William. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: Everyone in the office is super friendly and Dr. Kitchen was very gentle! I always have such bad anxiety about going to the dentist, but the staff there took really good care of me and made me feel extremely comfortable. (:
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Alexandria.
Fantastic experience: Very friendly and knowledgeable. Cayla was very helpful.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: The office ladies are Awesome everyone is friendly the dentist explained every step I had no problems with my new dentures I’m so glad I went to Aspen Dental
Patricia , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: I am from out of state and I was attending a family event in Dubois when two days before the event my upper denture broke. I was able to get right in and have the repair made before the wedding. Everyone was very polite, professional, and the did fantastic work.
We appreciate you sharing this with us, Beth. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: I had the pleasure of speaking with Cayla and Hailey and they were very lovely ladies! Very friendly and welcoming!
Cheyenne, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Fantastic experience: Therese and Dr Kitchen were fantastic, got me numbed, felt no pain and he extracted 3 teeth in record time. Under an hour here start to finish.
We appreciate your 5-star rating, Douglas. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: April was awesome and even found my father in law a military discount *****
Thank you for your kind words and sharing a positive review, Chris. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: Very professional staff and establishment. First time patient for me and an emergency. Tooth problem solved and pain gone. I want to give special thanks to nurse Therese for getting me through the X-ray portion of my visit. I have an extremely bad gag reflex and the X-rays are taken by placing a little panel inside your mouth. I wasn’t handling things very well BUT she was very reassuring and very accommodating and VERY PATIENT with me. I give her a 1000% satisfaction rating. Dr. Kitchen performed the extraction flawlessly and painlessly. Very skilled at his profession of dentistry. I can’t say enough good things about my experience at Aspen dental in Dubois. Thank you all for handling this very stressful situation for me.
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Def.
Fantastic experience: To Therese, Hailey, Cayla and Dr Kitchen Absolute Dynamite team. Did not give me the run around very honest. Full of smiles and was comforted by how fast everything was. I was in so much pain to the point I was ready for whatever happened but was reassured Doc had everything under control. To all of you thank you for your kindness and truths about my teeth and look forward to seeing you all again soon. Grateful for every one of you and if I missed anyone know that you all were rock stars.
We appreciate you choosing our office and sharing your experience, Tiffany. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Fantastic experience: My first appointment was very pleasing, Cayla did amazing with me, I definitely will be back!
We’re so glad you had a positive experience with our team, Amber. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: Haley the hygienist was great! She was kind, and explained everything. She addresses concerns professionally and handles herself well. Definitely happy with my service from her!
Thank you for leaving a 5-star review, Gentry! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Fantastic experience: April is the sweetest. Answered all my questions that I had. Need more people like her in businesses.
Pamela , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: The staff is great. Carla and Hailey were very friendly. Hailey was even able to accommodate me and get a cleaning done while I was in the office
We appreciate you sharing this with us, Jennifer. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: Needed an emergency extraction. Called and got an appointment for 2 hours later. Staff was great especially who I dealt with which was Jill that took care of the appt. and billing and Sherry the awesome dental assistant and of course Dr. Kitchen that did the procedure flawlessly.
Damian, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Fantastic experience: Hailey is really friendly and very efficient. Really makes feel at ease.
We appreciate your 5-star rating, Patricia. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: Everyone at the office was very nice and also professional and very thorough.. Highly recommend
Thank you for your kind words and sharing a positive review, Hutch. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: Cayla was amazing and so sweet would highly recommend :)
We appreciate you choosing our office and sharing your experience, Payton. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Fantastic experience: Was a great experience Cayla was amazing. Everyone here was so nice.
We’re so glad you had a positive experience with our team, Shelbey. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: Was very pleased with the service I recived the people where great a took care of my problems
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Everyone there is so nice and friendly! Hailey was the D.H. that worked on me and my teeth have never felt cleaner. She was so nice and made me feel very comfortable. Highly recommend!
We appreciate you sharing this with us, Nicole. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: My service and examination and xrays were done by professionals. Especially Cayla, she was fantastic. Everyone at this office was fantastic and smiley
George, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Negative experience: 2nd UPDATE: since going there 2 of the fillings have started to fall out. Now I have to pay to goto a real dentist to have this mess fixed after paying them already to fix the problem and dealing with all there care credit BS. I would not recommend them at all. There snake oil sales men. There all nice and friendly and suck you in. But its just a front. UPDATE: After taking the steps I took they finally adjusted the amount to the 400$ i owe them. Now my great credit is tanked because of them but atleast there off my report! After jumping through hoops and going over there heads. Had work done here. Got the care credit to help pay for it. I didnt receive all the services on the plan yet no refund and got turned into the credit report people for the full amount and it tanked my credit!. I disputed the charges on all the credit reporting sites and they were all denied! So where did the rest of the money for the services I didnt get go? Fraud? I have since escalated the situation and have contacted the aspen dental main office and the attorney general. Ive never seen anything like this in my life.
We appreciate you letting us know about the trouble you’re experiencing, Mudball15. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187.
Fantastic experience: Very nice place, patient and explained everything to me very throughly. Cayla was very helpful as well
We appreciate you choosing our office and sharing your experience, Hunter. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Fantastic experience: Every aspect of my experience with Aspen Dental family was beyond my expectations. I had been fitted for dentures at a different place when I first needed dentures and the bottoms were terrible. I could have fit two sets of my lower gums in them and even using a reliner they always popped off the moment I'd try to eat. Aspen Dental did such great work that my lower arch stays in all day, even when eating. The staff are an extreme pleasure to work with as well. I highly recommend Aspen Dental to anyone who needs dentures!
We’re so glad you had a positive experience with our team, Silje. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: I love this dental office so much. I went in for fillings and ive gotten a tooth extraction here as well. The staff; front desk, dentist, dental assistant and the dental hygienist were all amazingly kind and understanding. I havent been to the dentist in 20 years and I did not feel judged or bad about the condition of my teeth. They all make you feel comfortable and safe. I also have a needle phobia and they have been super understanding and accommodating to make me feel better. Thanks so much to everyone in this office. You've made me not scared of the dentist.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: This place was an amazing experience, very nice setup, forgot my pain momentarily I waited to have a wisdom pulled which I was told 2 years ago and I now know why. I am new here and know 2 people easy to find as well. The staff was incredible and I showed my appreciation to each and every one.
Thank you for leaving a 5-star review, Curt! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Fantastic experience: Great people and so helpful and nice! Highly recommend!
Robin , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: It was my 1st time there. They were so friendly. It was easy and quick to get in I was seen shortly after I called they did X-rays fixed my dental issue quickly and sent me on my way . I would definitely recommend them to everyone
We appreciate you sharing this with us, Tonia. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: Hailey was awesome! She did an exceptional job!
Daniel, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Negative experience: State of the art equipment. Staff all very nice and professional. However they said I needed a deep root cleaning. Went to A periodontal and $450 later after more X-rays and office visit they said I did not need this. Want to Aspen Dental for a cleaning. After all this I should get a free cleaning.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Positive experience: Cayla makes this place great! She provides quick and excellent customer service.
We appreciate your feedback! Thank you for taking the time to share your experience.
Fantastic experience: Hailey, my hygienist, was wonderful. Very friendly and through.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates!
Fantastic experience: Very pleased with the staff and service. They have been very patient and more than cooperative working with me and my scheudle to make visits/appointments, everyone has been very pleasant and easy to work with all around excellent service, no issues on my end.
We’re so happy to hear this. Thanks for sharing your 5-star experience!
Negative experience: Pro: I gave them a 2 star bc I was able to get an appointment without having to wait months. Con: My insurance covers a free teeth cleaning, and never in my life have I ever had a dental group refuse to do a routine cleaning. They said I can only do a more advanced cleaning for >$500 after insurance. They also forced me to get a bunch of X-ray images, that I strongly didn't want to do, or they refused to see me. And of all the different dentists I've been to, they had the least friendly staff. Staff talked at you, they appeared to be bothered that you where there, they were rough on face/teeth, and then acting upset that you weren't interested in something they were trying to sell you. And unfortunately I had to drive quite a ways to get to there location, and to make matters worse, they booked me to come in several times over several days, when the actual tooth I wanted them to look at, they did and where done in about 20 min
Positive experience: I just wish you would make dental implants more affordable for the middle class and senior citizens, implants are the future denture now, why now make it so everyone can afford them, and if you arnt a candidate the old dentures is what you could get, I just feel the old dentures are so the thing if the past, everybody should be able to afford the ne t dentures
Fantastic experience: Great people. Very thorough. Pleasant. Relaxing atmosphere. Hailey is awesome.
Thanks for sharing your experience. We are so happy the team took great care of you.
Fantastic experience: Went very well. Helpful. Lady at the front desk is so nice. Was surprisingly pretty quick in and out. Thank you to all!
Thank you for sharing your experience. We’re glad the team took great care of you!
Fantastic experience: I had a great experience at Aspen Dental! The staff was so friendly, kind, and welcoming from start to finish They made me feel comfortable and took the time to explain everything, which I really appreciated! If you’re looking for a place that truly cares about their patients, I definitely recommend them! ✨
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing!
Fantastic experience: Dentist office was super clean, office was also well managed. The front team of Cassie and shelbe were super nice. Melissa was super friendly and made the cleaning very easy and comfortable which was huge for me because I’ve never been comfortable at the dentist office. The consult with Shelbe was super easy and she does a great job.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Negative experience: I just cracked my top plate basically due to the fact that it has never really fit right no matter how many times I waste coming back to this place to get it corrected. Well I checked online and I was lead to believe according to there website for only 49 dollars you can just come in to get a same day fix with “No Hassles” I don't trust walk-ins so just in case I scheduled an appointment for the following morning. I took the hour drive from my home to my appointment to get them fixed. Upon arrival I was handed a paper that said that I would have to pay over 200 dollars just to be seen, then was told that even then I would still need to go through with a bunch of separate billable procedures first like new scans and a full exam. Thanks for making my anxiety a 1000 times worse! You guys disappointed me yet again, I guess I finally just need to face my fears of finding a new dentist and be done with this place once and for all.
Hi Christy, we appreciate you for taking a moment to share your feedback. While we are happy to honor the warranty on your dentures, an exam is required. Your bite can change over time and may account for why a repair is needed. If this can be identified, we can help prevent the need for future repairs. If you have any questions or need further assistance, please don’t hesitate to contact our office.
Fantastic experience: Had a dental emergency,was able to get in right away and the staff very friendly and helpful . I am switching to Aspen for my all dental care going forward .
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Therese was a great dental assistant highly recommend. 10 /10 service
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I’m a new patient to Aspen Dental and had a very positive, polite, pleasant, professional and respectful experience at my appointment. The staff from the time you arrive to the time you leave are very friendly & helpful. The dentist (Dr Kitchens) took the time to go over my chart (as a new patient) and made sure I was comfortable with my appointment and made sure all my questions were answered. If more dentist appointments were like this experience and appointment … everyone would have the most beautiful smiles. Thank you for your professionalism Aspen Dental !!!!!!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Negative experience: Went to the office in March to get my permanent plates. They did not fit right and hurt. I couldn't even where them for mor then a minute without gagging. I was told they didn't want to adjust them too much because then I would lose suction and have to rely on fixodent. He was wanted me to get used to them even though I kept telling him they were to big. Went back on 4/6/2026 for an adjustment and they still hurt and are very uncomfortable. I am now going to be looking for another dentist. I will not be returning to aspen dental again. The dentist rushes you and doesn't really listen to your concerns.
Lisa, we regret any frustration this has caused. We appreciate you sharing your feedback as it helps us work to improve the patient experience. We see our team has gotten in touch with you to discuss your concerns. If you need additional assistance, please feel free to reach back out.
Fantastic experience: In and out fast. I have been with Aspen Dental for a long time and I trust them with my smile.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: I am very happy overall. Cayla, the dental hygienist, and dentist were all great.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Very nice and caring first time I ever went to a dentist office I actually felt like people cared. What hurt
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Positive experience: Quick exam, wait time was not long and then, I was in and out of my 6 month check up in less than 5 minutes!
Thanks for the 4 stars! We’re committed to making each visit better than the last. – The Customer Service Team
Fantastic experience: Excellent place..10/10.. everyone was so kind..Dr.Kitchen was great..barely any pain...thank you so very much
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Front entrance was clean and the front desk was friendly. Staff from x- rays to diagnosis was professionally done with expert detail. I left with complete answers and back up plan if my pain level didn't dissapaite. All in all, I would RECOMMEND Aspen if you have an emergency need like myself or if you're looking to try a dentist. Thank you all
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Friendly and patient staff. Cayla was awesome with producing xrays from my sensitive mouth. Grateful to be able to receive help.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Positive experience: The work station room setups made process fast for all X-rays and treatment plan. I have to have everything removed and top and bottom dentures. I was very comfortable with them doing surgery and replacing after my appointment. It's not cheap anywhere but they work finance in house. Dreading payments but excited to eat and no more toothaches.. After 5 weeks I regret spending over $8000 , I can't wear dentures, triggers gag reflex and over salivating. No one informed me of this possibility. Now I have $8000 in top dentures I can't wear. Just pulling teeth would have solved issue. Then try temp denture before spending excessive money. Feel very uniformed of all possible outcomes.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Everyone was well accommodating and friendly. They explained everything in detail and made it very understandable. The overall initial experience was impressive.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Very friendly and professional service. Hats off to Cayla for making an old man feel at ease. I'm usually deathly afraid of dentist's.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: It's too bad you can't give a negative a one is way too much for this outfit after 30 x-rays $29 deal the dentist looks at me and tells me I need a root canal so I went to my regular dentist today and all I had was a cracked filling so he put a new filling in it and I'm just done Aspen told me I either had to have a root canal done or pull the tooth you talk about a terrible business the doctor actually spent almost 15 seconds looking at my tooth at the very most
Guido, we regret your experience didn’t meet expectations, but we’re glad you were able to receive care. If there’s anything we can do to support you moving forward, please don’t hesitate to reach out.
Fantastic experience: Very professional and courteous staff. Therese was awesome and made the visit lots of fun. Best employee there!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Negative experience: Absolute horrible patient treatment. Patient goes in for oral surgery under anesthesia and immediately gets released with no recovery time, can't sit up on their own, can't stand on their own, folding over in the chair, falling while standing, and they're just in a rush to get them out, no time to recover or anything. Any other place after oral surgery has the patient sit and recover until they are alert and can sit up and stand on their own, but not here. It's like all they're worried about is how fast they can get you in and out to make quota all while shoving 5 different business cards in your face to leave them a review.
Scott, we truly appreciate you bringing this to our attention. Our team would appreciate the opportunity to look into this patient's experience further. Please ask them to give us a call.
Fantastic experience: Cayla was very amazing. She was caring, knowledgeable and calm which made the experience easier to handle.
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Negative experience: I've used Aspen a hand full of times for maintenance cleanings without too much of an issue. This last experience will be my last. What should have been a routine filling was an absolute traumatic experience that left me in tears. From the attitude and inappropriate comments made by the hygienist and the dentist-to the fact that I went in, without pain, but after what felt like an unnecessarily painful and traumatic filling, left me with constant throbbing pain 3 weeks and ultimately an infection requiring antibiotics and eventually being told I needed a *root canal* related to the incompetent work done at this Aspen dental. At the same time that I escalated my complaints about my experience to the Aspens feedback emails, this office's operations manager, and probably her staff, got on here to leave themselves 5star⭐ reviews, likely in a effort to mitigate another unacceptable patient experience. That lack of integrity topped it all off for me. Do yourself and your long term health a favor and seek out a different local dentist office that actually cares about their patients and not just saving themselves a little face while destroying your mouth.
Sarah, your message has been forwarded to our management team, so they can review and address your concerns.
Negative experience: I went to Aspen Dental to fix a loose filling — a basic, routine procedure. Instead, it turned into a painful and expensive ordeal. After the initial visit, I was left in significant pain. I had to return twice because the filling was not handled correctly. Each time, the issue was still not resolved. The pain continued to worsen. I eventually sought a second opinion from another dentist and was told I now need a root canal. I was referred to an endodontist because of complications stemming from the original filling repair. What should have been a simple fix escalated into a serious procedure requiring specialized treatment. I am still undergoing care and waiting to see if the tooth will properly heal. This has caused unnecessary pain, stress, time away from work, and unexpected financial burden. Based on my experience, I cannot recommend this office. Patients deserve competent care, especially for routine procedures.
Bri, your message has been forwarded to the management team, so they can review and address your concerns. – The Customer Service Team
Fantastic experience: Hailey was amazing and very friendly and kind and explained everything clearly
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Therese and Hailey were great as they were very knowledgeable and gave me great advice. They were very professional and kind. Top notch employees right here in the Dubois Pa. Office .
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Professional, and courteous staff. Explained thoroughly details of exam and treatment plan. Quick and convenient in scheduling an appointment Cayla was very kind, personable during testing process. Dr. Kitchen was thorough, explained options, knowledgeable and answered all my questions and responded to all my concerns.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: Don't waste your time or money. All they care about is getting as much out of you as possible. I was in pain and all they did was an X-ray and they wouldn't pull it the same day even though I have been on antibiotics. They wanted me to make to make another appointment and wouldn't be able to get me in until another month though it was considered a dental emergency.
Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Fantastic experience: Had to make an appointment at Aspen Dental in Dubois, PA for an infection in my tooth and had Therese the Dental Assistant ....what a sweet heart. I was in a lot of pain and really couldn't open my mouth as wide as she needed and she worked with me and only did what I was comfortable with as to not cause me pain...took her time and only did what she felt would be easier on me....She's a keeper ! Dr.Kitchen looks at you while you speak...at your level and was very kind ...very gentle knowing I was in pain and worked out a plan...gave me a prescription for my infection so he can fix me up. The girls in the front are all very kind. If you have anxiety about going to the Dentist its a whole different experience there. They want to keep you comfortable and at ease and that was very appreciated. Thank you all at Aspen Dental ! Sincerely Kimberly and Brian Lyons
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Wonderful people very polite and friendly my X-ray technician Therese was top notch she is on top of her game excellent service with a smile.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Negative experience: While getting my X-rays done the insert hurt my inner gums 3 different time la causing swelling. I went there for a teeth cleaning and check up and didn’t get cleaned because I needed to pay $1800 for the deep cleaning! I wasted 1.5 hours there and didn’t even have a routine floss and polish! Very upset! WILL NOT RETURN!
Kristen, we regret that your experience didn't live up to expectations and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
Positive experience: First visit to dentist in a long time. Have bad teeth. Feel embarrassed of them of coarse. Feel judged but the dental assistant cayla was good. Didn't make me feel judged the whole time. The only thing I dont like is the feeling of the financial part feeling like a sales woman seeing what she can get she could be a bit smoother.
We’re grateful for your review! Thanks for taking a moment to share your experience with us. – The Customer Service Team
Negative experience: The staff was super friendly but my problem was not solved. I had a broken tooth on my denture plate. Given the option to have bottom teeth removed and replace top denture and be fitted for a bottom denture. I was told on the phone they could fix the broken tooth the same day. That wasn’t even discussed nor was it done. Only quoted for a procedure that would cost over 5K and that’s after insurance. Unfortunately I left in the same position I was in when I arrived. Broken tooth on my denture plate that is sharp and tears in my eyes. Not sure how a company can advertise they can fix something and basically ignore the original problem. I understand my top plate is older but cosmeticly I just wanted it fixed. Thanks for nothing, at least your staff is super friendly. However your dentist lacks even a slight personality.
Amy, we regret that your experience didn’t meet your expectations. Please know that we’ve read your review and will be addressing your concerns with our team to help improve future patient experiences. If you have any questions about your care plan, please don’t hesitate to reach out to the team. -The Customer Service Team
Fantastic experience: Very nice people, Cayla was very helpful and really patient. everyone there is looking for a solution not to cause more problems highly recommend aspen dental
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Greatly appreciate the care They give me hope, my smile has hope! 10/10 recommend highly
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Very professional, helpful, and easy to do business with. Everyone has a smile and you know up front they are consistently all FIVES.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: I was a first time patient at this location and was very pleased with everything. The counter girls welcomed me with nothing but kind gentle words. How ever the dental hygienist stood out to me Hailey did an outstanding job from introducing her self and explaining what she was about to do and then said she would explain to me after she did an exam on my mouth reassuring me I would be ok. What stood out to me about her was after she did what she needed to she sat down in a chair and looked at me to talk to me instead of standing behind ,beside or ABOVE me .. she was very thorough with explaining everything she needed to and made sure I understood. A+++ Hailey !
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Hailey was great at cleaning my teeth and very friendly just like everyone who works at the Dubois Aspen Dental office.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: First time to meet the hygienist, Hailey. She was very friendly and polite. Explained things so they were easily understood. Took her time and didn't rush through the appointment. It was a pleasure meeting her and talking with her. I was there for a quick procedure a few days ago and met April C. She has a really fun personality and I enjoyed talking with her before and after I was done.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Went in for a routine check up with Hailey as my dentist and it was quick, painless, and she was very nice.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Negative experience: I had several things wrong that needed to be addressed and made an appointment for December 31st. My main concerns were (1) a crown on one of my back molars had broken off and (2) one tooth on the other side had broken and left just a shell on one side which occasionally would twist a bit causing it to push into my gums, causing pain. The staff was very nice and they took numerous xrays and scans of my teeth. The dentist came in, looked at my teeth and sat down to go over what needed to be done. Imagine my shock when, rather than addressing the two issues I had, I was told that I needed to have at least 6 teeth pulled. I asked him how he expected me to be able to eat once all those teeth were pulled. He just ignored that and told me the hygienist would be in next to check my gum pockets and walked out. The hygienist did her thing and told me that I would need a deep periodontal cleaning and left. The woman who took the xrays came back in and took me to another room where a woman gave me the total cost for everything, which came to over $2800. I told her I couldn't afford that. Her response was that it could be financed. I said that I can't get into a big monthly payment. As it happened, my insurance was going to change as of January first. She said she would wait until the new insurance went into effect and would call me back on January fifth, which she never did. This place is a racket. All they care about is money, money, money. They never did address the two problems that I made the appointment for. STAY AWAY, STAY FAR, FAR AWAY FROM ASPEN DENTAL!
Gretchen, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
Fantastic experience: Very please with the staff and the dental hygienist is really good. Best cleaning I ever had.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: April and Therese were so nice and comforting during my visit. I will be setting additional appointments.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: ALWAYS EFFICIENT, PROFESSIONAL. Dental hygienist Hailey personable, gentle, considerate, helpful, kindly spoken. Will look forward to next cleaning and catching up on how the year is going.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Hailey the dental hygienist did a great job yesterday cleaning my teeth. Not only did she do a great job but she is so knowledgeable and such a nice, friendly person.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: I found that the staff were very kind and compassionate. Hailey was amazing she was gentle, kind , and very reassuring.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Getting an appointment in a timely convenient fashion and being seen has never been easier. Shoutout to all the staff especially Cayla for making it comfortable stress free dental exam. Just had a deep cleaning with Hailey as well she made it super easy, and explained everything perfectly.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Positive experience: The service was fantastic. The doc and assistant great. The only complaint is the price I paid to have a tooth filled. They don't accept discount cards I think they give a 20% discount but need to give us senior citizens a better price.
We appreciate your feedback! Thank you for taking the time to share your experience. – The Customer Service Team
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