Aspen Dental - Galesburg, IL

2506 Volunteer Dr, 61401, Galesburg

Located in the heart of Galesburg, IL, Aspen Dental is your trusted partner for comprehensive and affordable oral healthcare. We are dedicated to enhancing your smile and overall well-being through a wide range of professional services, from routine check-ups to complex restorative procedures.

Our team provides expert care for dentures, dental implants, bridges, crowns, and veneers, ensuring you receive personalized treatment plans tailored to your unique needs. We also prioritize your comfort and urgency with accessible emergency dental care options.

Understanding the importance of accessible healthcare, we gladly accept most insurance plans to make quality dentistry attainable for everyone. Experience the Aspen Dental difference today and take the first step toward a healthier smile—book your appointment online now.

Opening hours

  • sunday: (closed)
  • monday: (closed)
  • tuesday: 7:30-17h
  • wednesday: 7:30-17h
  • thursday: 8h-17:30
  • friday: 8h-13h
  • saturday: (closed)

Our comment from Best Dentists Club about Aspen Dental - Galesburg, IL:

Comprehensive and Accessible Dental Care in Galesburg

Located in Galesburg, IL, Aspen Dental is dedicated to providing affordable and high-quality dental services to the community. The clinic offers a wide range of treatments designed to enhance oral health and smiles, including routine check-ups, cleanings, dental implants, dentures, bridges, crowns, veneers, and emergency care. By accepting most insurance plans and offering flexible financing options, the practice ensures that accessible dental care is available to patients with varying needs and budgets.

Compassionate Care and Patient Comfort

A recurring theme in patient reviews is the team’s ability to make patients feel at ease, particularly those with dental anxiety or past traumatic experiences. Many patients praise the staff for their empathetic approach, noting that hygienists and assistants go above and beyond to explain procedures, manage nervousness, and ensure comfort throughout the visit. The friendly and welcoming atmosphere is frequently highlighted, with patients describing the team as personable, kind, and focused on making the dental experience stress-free.

Skilled Professionals and Advanced Technology

Patients consistently commend the clinical expertise of the dentists and support staff. Reviews highlight Dr. Chukwudozie, Dr. Kumar, Dr. Gifford, and Dr. Colby, along with hygienists like Heather and assistants like Elysa and Ronda, for their professionalism, gentleness, and thoroughness. The clinic utilizes modern equipment and techniques, allowing for precise diagnostics and effective treatments. Many patients appreciate the detailed explanations provided by the dental team, which help them understand their care plans and feel confident in the work being performed.

Quick Access and Emergency Services

Aspen Dental is known for its ability to accommodate patients quickly, often offering same-day appointments for urgent dental needs. This accessibility is particularly valued by patients experiencing pain or unexpected dental issues, as the team strives to see them promptly to alleviate discomfort. While wait times can occasionally occur due to high demand, the staff’s dedication to managing schedules and providing timely care remains a strong point of patient satisfaction.

Services and Treatments

Dental Implants

Aspen Dental - Galesburg, IL: Reviews

4/5 (401 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,0 out of 5 from 401 reviews

Lynn Vanwinkle Published on Google

Fantastic experience: Heather was very helpful. Her people skills were great and was very professional.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so glad you had a positive experience with our team, Lynn. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.

Jarod Fowler Published on Google

Fantastic experience: This was an all around great experience. Personally I have had a fear of dentists my entire life, but this was completely different. All of the staff was great and made sure I was relaxed and taken care of and the dentist himself couldn't have been any better. I am more than thankful for the care I got at Aspen Dental and highly recommend them to anyone with any dental issues.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.

Ikenna Nkuku Published on Google

Fantastic experience: The service was very friendly and welcoming! I was able to get the care I need for my teeth!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for leaving a 5-star review, Ikenna! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.

Lyte Lyfeza Published on Google

Negative experience: I had no other choice, but to come here Because of their same day appointment. I had four teeth pulled, and it felt like I was just another name on a list. I told them I was very nervous and they barely cared. I don’t even know the doctors name cause he didn’t say. he didn’t explain anything to me, He didn’t give me any post care. He barely spoke to me at all. I got up to spit and even the nurses were pretty standoffish telling me that I should have used their tools when they didn’t even say that before they left room or explain how to use them. very scary place and if I had any choice, I would not return. also, they told me to pick something up at my pharmacy and didn’t even explain what it was, I have four medicine bottles and a mouthwash for some reason, no idea when to use them.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Hi Lyte, thank you for bringing this to our attention. We want all of our patients to feel supported and the experience you described is not what we aim for our patients. We’ve reviewed your concerns and they will be addressed as we're always working to improve our services. Again, thank you for taking the time to share your feedback with us.

Richard Ross Published on Google

Positive experience: I had multiple visits for multiple issues and had a great experience each visit. Only issue I had was my wait time. For myself not a real issue, but for others it can be an issue. The staff was great. The dentist was awesome. I have been to many dentist over the years so I have many experiences not all great. I am still trying to get used to having a partial.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you sharing this with us, Richard. Our team is always here to support you, and your feedback helps us continue to improve the experience we provide.

Kathy Published on Google

Positive experience: It was good just one problem had appointment at 130 wasn't seen till 3 dentist appoligized said they got behind

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your review and for choosing our office, Kathy. We’re glad we could be part of your visit and appreciate you taking the time to share your thoughts.

Phil Lopez Published on Google

Negative experience: Had an appointment for a cleaning at 10:30 am today, Friday the 31st. Showed up about 10 mins early. Sat for 20 mins. At 10:50 was told it would still be at least 10 more minutes waiting cause hygienist wasn't done with a previous patient. Left after rescheduling for next week

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for coming in and leaving a review, Phil. We’re really glad you had a good experience with our team. We appreciate you choosing our office.

Raymonia Krieger Published on Google

Fantastic experience: The team at Aspen dental are wonderful! They really listen to you and make sure you understand. Exceptional experience!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate your 5-star rating, Raymonia. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.

David Blake Published on Google

Fantastic experience: Outstanding service and very friendly personnel. Highly recommend.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your kind words and sharing a positive review, David. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.

Jacob Turner Published on Google

Fantastic experience: Ver friendly and accommodating at a last minute appointment

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Jacob.

jim Published on Google

Fantastic experience: They were very friendly explaining everything to me that need to be done and what crowns do I need and how much it be . I definitely will go there again

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you choosing our office and sharing your experience, Jim. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!

Amy Nielsen Published on Google

Positive experience: The staff were so nice and we had a great experience. It was a little bit of a wait to finish our appointment but otherwise very good!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Amy, thank you for choosing our office and for sharing your experience. We’re glad we could support you and always welcome feedback as we continue to improve.

Alex Strand Published on Google

Fantastic experience: Had the best time at the office. Very fun staff, will recommend to anyone. Heather my Hygienist is the best, and was very informative about any questions I had

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so glad you had a positive experience with our team, Alex. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.

Sarah Christian Published on Google

Fantastic experience: I was in town doing contract work for the hospital and developed a bad gum infection called Ludwig Angina. I was admitted into a level 1 trauma center for 4 days, after being discharged, I call Aspen Dentist in Galesburg, IL for an appointment for a tooth extraction. The took me in immediately and did all the work up. Dr. Chuk immediately recognized the condition as an emergency and throughly discussed the ramifications of this infection. He took his time explaining and confirming that I was understanding. His chair side manner was warm, friendly, and confident. He gained my trust. His local anesthetic was delivered with precision and without increased pain. He definitely knows his stuff. He also educated me on “Dry Socket” disease and the extreme pain that I would deal with if I chose to fly back home too soon. His front desk staff and dental assistant were awesome. They are respectful, helpful and friendly, they even provided a few giggles moments to relax me. The environment is clean and the waiting room is an ample in size to give guest comfort. I would highly recommend the dental services of this group. The quality of care is not lacking. Do yourself a favor and check them out for your next dental service whether it’s cleaning, root canal or some more, I don’t think that you will be disappointed.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.

Grant Stoecker Published on Google

Fantastic experience: Quick in & out. Easy, able to get me in next day.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for leaving a 5-star review, Grant! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.

Alex Tucker Published on Google

Fantastic experience: Great friendly staff they explained everything thoroughly pleasant visit

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you sharing this with us, Alex. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.

Jackie curry Published on Google

Fantastic experience: I booked my appointment after having the worst tooth infection in my lower right jaw. They got me in same day to get three teeth excrated. I mean I was so nervous and anxious. The team was so patient and made me feel safe and was trying to calm me the entire time. Hygientist Heather walked me through everything and calmed my nerves prior to my tooth extraction. From reception, techs, manager who helped me find the best sound finacial solution, hygentist, and dentist thank you for everything to get me feeling better.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Jackie, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.

Shannon Williams Published on Google

Fantastic experience: I had most of my work done in my home (Hammond Louisiana) whish was awesome great staff and dentist. The service on my final fit here in Galesburg, Illinois was just as awesome the staff and dentist was just as good. I will recommend Aspen dental to everyone i know. Thanks for the awesome service!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate your 5-star rating, Shannon. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.

Pamela Williams Published on Google

Fantastic experience: Office staff very friendly. Michelle K. was the highly skilled dental tech that took over and handled the making of my new dentures. She to put it simply likes and knows teeth. My new dentures were delivered quickly and because of her skill they fit extremely well and I left the office with no adjustments on my new dentures. I have had 1 small adjustment since delivery of my teeth and I'm enjoying them very much. I give the facility 5 stars and thank you again to Michelle K.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you choosing our office and sharing your experience, Pamela. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!

Nathaniel McPherrin Published on Google

Fantastic experience: Blayze was fantastic, and very cognizant of my comfort level. He was also informative and personable. Dr Chuck was thorough and informative. Overall, it was a wonderful experience for a dentist.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so glad you had a positive experience with our team, Nathaniel. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.

Leni Hester Published on Google

Fantastic experience: I was very impressed with the staff. Blayze has a great personality and did an excellent job on my ex xrays, making as much effort as possible to cause minimal discomfort. Heather did an excellent job on my initial exam and caused no pain! Dr. Chukwudozie was clear, knowledgeable and gave me a clear assessment of what work I needed done. Honestly, the whole staff seemed to work together very well to provide a positive and pleasant experience.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.

Amber Ensor Published on Google

Fantastic experience: Blew me away with the service I received. Such a helpful and caring staff

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for leaving a 5-star review, Amber! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.

Erika Woodson Published on Google

Fantastic experience: I’ve been in this area for about a year and a half now and needed some dental work done. I’d been hesitant due to past traumatic visits in a different state. The one thing that drew me to Aspen Dental was the “no judgment” statement they pledge. I explained to them my issues and my own neglect, fear and anxiety and they were more than caring and respectful with me. I literally had a breakdown after my scans and cried due to my own doing lol. Everyone was so kind that it automatically made me feel more relaxed and comfortable. Dr. Chuk is an amazing dentist and does a fantastic job! I have severe fibromyalgia flare ups so my nerves are super sensitive and he took great care to make sure I was comfortable and pain-free during an extraction last month and fillings that were done today. I’ve seen some of the poor reviews listed here and I can say I haven’t had a bad experience since starting my journey with them. They DO thoroughly explain everything they will be doing step by step and walk you through your scans. Thank you to all the staff for helping me gain trust in dentists again.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Erika , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.

JISEL COELLO RICO Published on Google

Negative experience: I had a filling done here and it was left with a sharp, painful edge that keeps cutting and hurting my tongue. I contacted the office because the work was clearly not finished properly, and instead of helping fix the issue, they refused to see me. Extremely disappointing patient care and very unprofessional. No one should leave a dental appointment in pain from poor finishing work and then be ignored when asking for help.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Jisel, thank you for giving us the opportunity to address this. We have connected with our team and they confirmed that they were able to reach you to discuss your experience. If you need additional assistance, please feel free to reach back out.

Julie Stevenson Published on Google

Fantastic experience: I was surprised, They listened and did exactly what was needed! Thank you!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you sharing this with us, Julie. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.

Desi W Published on Google

Fantastic experience: Was very helpful and made the experience stress free.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Desi, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.

Eric Littlefield Published on Google

Fantastic experience: Friendly staff, quick wait times, got what I needed done and out of there in an hour!!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate your 5-star rating, Eric. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.

James McDonald00 Published on Google

Fantastic experience: Very polite, and respectful, and honestly a great help.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your kind words and sharing a positive review, James. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.

Larry Published on Google

Negative experience: I came in for a cleaning because they actually do a good job. My appointment was at 3pm and I arrived early. They had me wait for over an hour. I also had asked them for a pre authorization for something else 4 plus weeks ago and my insurance has told me it was never sent. I would recommend going to another dental group in Galesburg. No one should be waiting over an hour for a cleaning.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re committed to providing every patient with the best possible experience, and we understand your frustration with the wait time you encountered, Larry. Thank you for taking the time to share your feedback, it helps us improve and better serve our patients in the future.

Letha Dennison Published on Google

Negative experience: Give people straight answers when they call for help. All I wanted to know is if I make this appointment and my tooth needs extracted if they will do it the same day. That’s it. The answers given were vague and not an answer, I’m not paying for two appointments when I called about emergency services. Emergency. Taken care of now. That’s what that means. If you don’t do that, tell people. And don’t call it emergency services. This is why people told me not to go there.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Letha, we understand how this situation may have impacted you. Thank you for giving us the opportunity to address this. We strive for our patients to feel supported and will continue to focus on improving the experience for our patients moving forward because of your feedback.

Crystal Woerly Published on Google

Negative experience: Absolutely horrendous! I wouldn't send my dog here!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your feedback, Crystal. If you’re open to sharing more details, we’d truly appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our office so we can learn more. We’re here to listen and help.

Mike Sunken Published on Google

Fantastic experience: Just had tooth extracted! Quick and I am out of pain. Ty.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Mike.

Lisa Hull Published on Google

Positive experience: I was treated very well !! They checked my mouth and we made a plan on what your going to do I was hoping a lot cheaper which I could get them a little cheaper but my sister highly recommended your office !.

virginia Published on Google

Fantastic experience: Great experience! Very helpful office team & health practitioners!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you choosing our office and sharing your experience, Virginia. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!

Sonya Published on Google

Fantastic experience: This was the best visit. The DR and staff are absolutely wonderful. They explain the procedure i good detail where you can understand. They seem to care about the patient which is rare these days. Lol I would recommend them to anyone. Thanks a mil for being who y'all are. A great dental facility! Sonya

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so glad you had a positive experience with our team, Sonya. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.

Marietta Dahlquist Published on Google

Positive experience: Everyone at Aspen has been friendly and helpful my experience having 2 teeth pulled was painful. The pre numbing gel wasn't put where it was needed so the injection was painful. I have had several teeth pulled over the years and haven't had the pain and pressure that has happened with Aspen. It has been 11 days since the extractions and my mouth is still very sore.my mouth is still swollen and I still have to take 650mg Tylenol 3 times a day. What has happened .?I do have a appointment. In 3 days to see what the trouble is.at this point I don't know if I'll be back to finish for my dentures.thanks for listening .

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Marietta, we appreciate you bringing your experience to our attention. We strive to provide the best care for our patients and we take concerns regarding the quality of treatment provided seriously. Please know that we understand your concerns and are actively addressing this with our team. We appreciate your patience in the meantime.

Melanie Delbridge Published on Google

Negative experience: Just terrible service. They were extremely rude and made my family member so uncomfortable they were not even sure if they were scheduled for another appointment and they didn't help at all with their broken tooth. We will never be back

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate you bringing this to our attention, Melaine. Our team would like the opportunity to look into your family member's experience further. Please ask them to give us a call at 844-296-0187. To protect patient privacy, we’re only able to discuss specific details with the patient themselves if they are 18 or older. We encourage them to connect with us so we can best assist.

Sydney Boyd Published on Google

Fantastic experience: Great services from Heather/ Elysa/Corina/ Doc/ and front desk services!!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re glad you had a 5-star experience. Thanks for sharing!

Kenia Rojas Published on Google

Fantastic experience: Elysa and Dr. Chuk were super nice! Waited a bit but looks like they were busy! They could use some help for sure. Heather was also super sweet!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you.

Ronda Dejaynes Published on Google

Fantastic experience: I had a great experience at Aspen. Everyone is so friendly. Heather the hygienist did a wonderful job cleaning my teeth.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you!

Paul Newhall Published on Google

Fantastic experience: They got me right in, diagnosed my problem, were very professional, and the price was good. Highly recommend them.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Cassie Ford Published on Google

Fantastic experience: Heather is the best. She is very personable and kind.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Nexco3d Published on Google

Fantastic experience: Aspen Dental has super friendly and caring staff, and also their chairs in the lobby are actually comfortable! They understood my specific needs and problems and quickly accomodated to them. The price was lower than that of many other dentists in the Galesburg area and their hours are longer too. With the longer time periods available to go, it was easy to fit into my schedule. Thanks again, ladies and gentlemen of Aspen Dental!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

EmeLia Davidson Published on Google

Fantastic experience: The hygienist here Heather does amazing work. She’s quick efficient and caring for her patients. Overall a wonderful experience

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Aaron Dorsey Published on Google

Fantastic experience: Today was my first appointment with Aspen Dental. Elysa took me for X-rays and keep me laughing because I don't like the dentist.She explained exactly what she was doing, which made the whole process a lot stress-free. It made it even easier because she was someone I knew. Heather came in to check my gum bones and it was the best time ever. When she walked in when started laughing and talking about food from last night and it made it even easier to be in that chair. You can tell that these ladies really cares about their patient's and enjoy there job. Thank you, ladies for being So kind and professional. Heather must stay here in the Galesburg office in just saying.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Aries Duckwiler Published on Google

Fantastic experience: They did a really great job getting me in and out same day, helping me with a tooth fracture that was causing a lot of pain! Thank you to Elysa, Heather, and Dr. Chuk for helping me, as well as the lady who helped with financing!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Jerri Szekula Published on Google

Fantastic experience: Very prompt care and kind staff. Assistant Elysa was especially friendly and helped answer some concerns I had. I paid slightly less than expected due to a new patient deal they offered, though their prices in general were reasonable. Overall a great experience!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Sergio Arteaga Published on Google

Fantastic experience: Dr. Chuck and his assistant Elysa were absolutely wonderful. I highly recommend them for your dental work. I took Ma to get a tooth pulled and get a couple fillings done and ma stated that she did not feel any pain whatsoever! She was very very pleased with their work. Also, Carrie, the receptionist, was so kind and helpful with any insurance/dental questions I had. I highly recommend this dentist office for making their patients' comfort and overall experience a wonderful one. We left pleased knowing ma would not be in pain the rest of her day and so she could focus on other things in her life.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Jessica B Published on Google

Fantastic experience: Heather is Awesome!! My 4 yr old just loves her. Always makes him comfortable and keeps it fun!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

Sherry Delvy Published on Google

Fantastic experience: The whole staff was very friendly. I walked in and seen me and helped me get out of tooth pain. The dr and assistant Ronda were very nice. The Office manager was sweet. Carrie was very considerate. HIGHLY RECOMMEND

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Laurie Martin Published on Google

Negative experience: It’s posted everywhere that they are a walk in clinic but apparently only if it doesn’t inconvenience the dentist. I gave my daughter a ride as she needed emergency care but since she’s a teacher she had to wait for a substitute for her classroom. We also don’t live in Galesburg so had to travel and arrived at 2:45pm. The office girl collaborated with two other people standing not too far from the check in point where who we believe to be the dentist negatively says “oh yeah, 3 o’clock sounds like a great time to walk in”. The office assistant came back to the desk and asked her if she could come back tomorrow. My daughter said no and asked if there was a problem because they were treating her like an inconvenience and the office girl tried to smooth it over. Another office girl said “let me see what I can find for tomorrow and sat down at the computer”. My daughter and I moved to the side and she told me that she would not come back tomorrow because she heard them talking about her and she went to the desk and nicely said “no thank you”. I however, being nurse manager with zero tolerance for unprofessionalism or rudeness in any medical arena asked the office girl if she realized the entire conversation was heard. She said “well we are busy this afternoon”. I get it, but we didn’t expect to be cut in line in front of the whole two people that were in the waiting room. We expected to wait our turn and be seen when the dentist could get to us. Here are a couple novel ideas….1. if you don’t want walk ins, don’t advertise walk ins. 2. If you don’t want walk ins don’t have “walk ins available for emergency care” plastered all over your front windows. 3. If you advertise walk ins, be prepared for walk ins. 4. If you must be negative and RUDE find a private place AWAY from the customers to do so!!!! First impression of the waiting room is DIRTY. Chairs have black chair covers absolutely covered in lint. Bathroom has a small electric heater sitting on floor plugged in at the side of the sink. Hope someone doesn’t send an unruly child in there alone!! Not my first experience at Aspen, but definitely my last!!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Laurie, we take pride in our customer care. We wanted to let you know that we’ve have read your review and will address concerns with the team, always doing what we can to improve patient experiences. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. -The Customer Service Team

celeste Published on Google

Fantastic experience: Today was my first appointment with Aspen Dental. Corina C. took my X-rays and was so gentle and patient. She explained exactly what she was doing, which made the whole process a lot stress-free. You can tell she really cares I'm about her patients And is very skilled at what she does. Thank you, Corina for being So kind and professional. Celeste

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Christina Fahnestock Published on Google

Fantastic experience: Heather was very friendly, knowledgeable, gentle, and cleaned my teeth wonderfully!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Rudeana Fredrickson Published on Google

Fantastic experience: Heather did a great job cleaning my teeth. They look so white and clean!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Daniel Thomas Published on Google

Fantastic experience: Elysa was amazing. Very nice and very helpful. It’s nice to see a nice helpful.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Robert Lief Published on Google

Fantastic experience: Heather, my dental hygienist, was so sweet and very gentle with me. She made sure I was comfortable all the time and such a professional at her job. I recommend her to anyone !!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Netty Norin Published on Google

Positive experience: Everything was great! The asstant was very pleasant and did a good job. Never seen the dentist.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for the great rating! We’re glad you had a positive experience and will work to make your next visit even better. – The Customer Service Team

jane seals Published on Google

Fantastic experience: I had a good meeting with staff and told them what I needed and it was done. Can't wait to see the final results!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Fallthe Fukbak Published on Google

Fantastic experience: Considering how scared I was to be dealing with the dental issues I was dealing, I'm extremely happy with the services I received from day 1 through to the end, and regardless of who and where in the office I was being taking care of in,I was pleased and set at ease. All the ladies I met were friendly and assertive, beyond expectations. Thank you Aspen dental.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

Brittany Ferguson Published on Google

Fantastic experience: The girls here are so nice they calmed my nerves tremendously. I do all my dental work here and will continue to do so .I highly recommend.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Mr. Man Published on Google

Fantastic experience: They are having a contest for the best assistant. I wish I could say one person but all the girls in here were nice! They have new people here and I would definitely go back

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Tizzy Brad Published on Google

Fantastic experience: This will be a lengthy review I haven’t been to a dentist in many many years more than 20 and that’s my own fault. They got me in even though everyone else is booked up. I was having some pain They warned me ahead I might have to wait awhile but they would squeeze me in. I liked this so I know what to expect. I was supposed to get a Text to upload my insurance stuff ahead of time but I didn’t get it so I had to take it in with. I know this slowed em down a little cause they were scrambling to get it approved or whatever so I didn’t have to pay up front. And thank you for that! Every dollar counts! The wait was kinda long but I knew it would be. I wanted a tooth out and they also said they couldn’t make any promises for doing it the same day but they would do their best. Apparently the doctor schedule is different from the regular schedule anyway from the minute the girl came out and got me she introduced herself and told me what they were doing ex rays and such and to be examined by the doctor. After I was done there I had to go up front to talk about what I needed to have done and it was more than $7000 dollars but considering I haven’t been to the dentist in 20 plus years that’s not a big surprise. The girl wanted to get the most important thing first and get the painful tooth out then work with me to do some of the other stuff at my pace. They again squeezed me in and took a care of me. They were all great! they treated me well alike they wanted me there and were worried about me. Thank you all I will be back as my budget allows to chip away at the other things I need done so I can try to keep my teeth and not have last minute emergencies. Great place to go ! They will work with you and they have options

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Jean Mosquito Published on Google

Fantastic experience: don’t have any complaints about Aspen Dental. The staff is very friendly and the service is great.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

MUK GANG Published on Google

Fantastic experience: Amazing staff friendly and informative, currently the only office I trust with my teeth

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

Tara Byrd Published on Google

Fantastic experience: I went here to get some extractions on a few teeth I'd let get to the point of no return but they were able to get me taken care of and out the door with relief I hadn't felt in weeks. The staff is very helpful and understanding of patient needs and it was a very pleasant experience all around.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Ali Catey Published on Google

Fantastic experience: Quick & Easy. Elysa and staff did a great job taking care of me!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Kenzie J Published on Google

Fantastic experience: Always polite, professional and helps you leave with a beautiful smile! Highly recommend Aspen Dental.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Danny DeJaynes Published on Google

Fantastic experience: I had scans done for a partial denture. Ronda was the dental assistant that completed the scan. She did a fantastic job. I received the partial denture and the fit was perfect. Ronda was very professional and pleasant. She explained the process before starting and was very educated on the process. I will continue to use Galesburg Il. Aspen Dental for all my dental care.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

Carol Misheikis Published on Google

Fantastic experience: The team at the Galesburg office were kind gentle helpful caring of all their patients. The then dental hygienist Michelle was more than helpful in so many ways. I would definitely go back and refer any of my friends and family to this location.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Nolan Published on Google

Fantastic experience: Awesome hands down the best place for any Dental. Mk took care of me during my entire stay she was super friendly and polite. Heather was my dental hygienist she was very knowledgeable and informative of treatments for my smile, Dr T was my dentist and he was top knotch and went over my teeth in details ensuring that i was taken care of. The whole team is overall fabulous you can count on them

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Sheryl Nyman Published on Google

Positive experience: This was a good experience Doctor was very gentle with my 89 year old mother.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re grateful for your review! Thanks for taking a moment to share your experience with us. – The Customer Service Team

Tiana Published on Google

Positive experience: I dont have insurance.. i was nervous because everything is so expensive.. they helped me fill out app for care credit answered all and any questions.. i wasnt expecting to get my teeth cleaned same day, she was gentle and took her time. I also left with a water flosser & an electric tooth brush !!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate your feedback! Thank you for taking the time to share your experience. – The Customer Service Team

Lindsay Bicknell Published on Google

Fantastic experience: The dentist, hygienist and other personnel at Aspen Dental in Galesburg were amazing. They were kind, thorough, attentive, knowledgeable and competent. What more could you want? I will definitely be returning.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Alexandra Hutchinson Published on Google

Negative experience: Was warned but like others had no other choice but they were fast at getting me in and scheduled. Went in for my first appointment(9/10) which included the X-rays and general overlook for what I was needing done( very visible cavity that I couldn’t have get worse) was told I was on the worsening end of gingivitis as well. So I set the appointment to have the cavity and gingivitis treatment done. I paid more than 50% of what the total rundown was and would pay the rest at the cavity appointment. Mind you this is all at the VERY FIRST APPOINTMENT WITH X-RAYS! Was told the treatment was 2 PARTS! And that I would need to come back for the follow up and second half. So at the cavity and FIRST GINGIVITIS TREATMENT (9/18) when I paid the remaining balance for everything the gingivitis treatment entails and my cavity fix I was told I wouldn’t owe anything when I came back to FINISH the gingivitis treatment(10/9) So day of what I was told was the SECOND HALF OF THE 2 part gingivitis treatment(10/9) I walk in and was told I owed for that visit. Mentioned I had already paid everything at the 9/18 cavity appointment they said okay and that I was fine. Received a phone call 10/14 saying I owed 185$ and that the 10/9 appointment was a routine cleaning and NOT THE 2 PART GINGIVITIS TREATMENT.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so sorry to hear about the trouble you're having, Alexandra. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team

kynna Published on Google

Fantastic experience: Very friendly staff and Dr Alexandra is very personable and knows how to make you laugh!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team

John Larkin Published on Google

Positive experience: Very friendly staff that answered all my questions and made sure i knew all my options for proper treatment.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We appreciate your review! We're always working to improve and hope your next visit is even better. Thanks for the positive review! We’ll continue working to make each visit a 5-star experience. – The Customer Service Team

Melissa Bryant Published on Google

Fantastic experience: The staff were extremely friendly. I’ve never laughed so much at a dentist office. I had my periodontal cleaning and the hygienist, Heather, was so patient and kind and empathetic to my anxiety. The young lady who took my x-rays knew I had a pain in my mouth so she sprinted between x-rays so I was not uncomfortable too long and the dentist went out of his way to find a de-sensitizer to apply to my teeth. Alyssa, the receptionist, is always smiling and knows my name. I can not say enough how great my experience was at Aspen. Give them a shot and you will see!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

stacie shannon Published on Google

Fantastic experience: The whole staff, meets you with a smile . Everyone explains what each is going to do step by step. From exam, x ray to prevention care.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team

Mary Knott Published on Google

Positive experience: Waited over 45 minutes to be seen, but everyone was polite. Especially liked the dentist. Thorough exam and explained it all to me. Like everything, sooooooooooo expensive.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for the 4 stars! We’re committed to making each visit better than the last. – The Customer Service Team

Sierra Miner Published on Google

Negative experience: The hygienist who was doing the x rays was very friendly. However she had a very hard time placing the sensor to complete the x rays. At the end of the appointment the office manager handed me off to someone else to set up appointments. She had a question because the price he said was different than what was coming up. The lady she went and got was very rude and acted as if it was an inconvenience.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're truly sorry to hear this, Sierra. We take pride in our customer care. We wanted to let you know that we’ve have read your review and will address concerns with the team, always doing what we can to improve patient experiences. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. -The Customer Service Team

Heather Roe Published on Google

Fantastic experience: Very friendly staff, was in and out promptly. They explained everything thoroughly and laid out all my options for me. Would recommend

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team

Phyllis Kelso Published on Google

Fantastic experience: Everything was very thural, the only thing I had some discomfort with taking those exrays when bitting down it hurt my gums where I don't have a tooth, and a few other places.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

VicTisha Mesick Published on Google

Fantastic experience: Every time my wife and I go in the office Heather always makes sure we feel taken care of!! She assisted with my last filling to help other staff out!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team

Rusty Shackleferd Published on Google

Fantastic experience: Couldn't of asked for a better service, what other places was telling me would take weeks only took them hours. I only waited 2 days for an appointment and on top of the quick and excellent service it was super affordable. Thank you Aspen Dental for fixing my smile good as new

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team

Brenda Barrett Published on Google

Negative experience: DONT GO NEAR THIS PLACE!! MADE AN APPOINTMENT FOR A 1 TOOTH XTRACTION. GOT 3 ROUNDS OF XRAYS WHICH HAD NOTHING TO DO WITH I MADE AN APPOINTMENT FOR . APPOINTMENT WAS AT 3 AFTER ALL THE CRAP I WENT THROUGH WITH XRAYS AND THEM TRYING TO TELL ME ABOUT WHAT THEY THOUGHT WAS BEST SPENT 2 HRS OF THIS AND AT THE LAST MINUTE I WAS TOLD THEY COULD NOT PULL MY TOOTH BECAUSE THEY WERE CLOSING IN 10 MINUTES.. I TOLD THEM I ONLY CAME IN FOR A TOOTH EXTRACTION AND I WAS TOLD IT WASNT GOING TO HAPPEN TODAY. SAID A FEW CHOICE WORDS WALKED OUT SND TOLD THEM THEY BETTER NOT CHARGE MY INNS COMP.. ASPEN IS A JOKE!! BUT MIRE OF A RIPOFF!! CHARGING INS COMPANY'S FOR SERVICES YOU NEVER ASKED FOR!! Please BeWare.and read the feed back before going there..thanks for reading this and God Bless Thank you for reading my review.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Brenda, we apologize for any misunderstanding. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment on the same day, but it’s not always possible. -The Customer Service Team

Sharissa Connell Published on Google

Fantastic experience: I just got two teeth extractions done by Dr Kumar and his assistant Heather yesterday. they were kind, professional and got the work done quickly. I wanted to say congratulations to Heather on the promotion but my mouth was full of gauze.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team

Reina Published on Google

Negative experience: Quite literally fed up with this place! Went in to have a cavity filled. The dentist insisted I needed three crowns and I got a quote in the ballpark of $3,000. A couple of weeks later, my teeth broke on the other side of my mouth. At first visit, I was holding their Xray device with one tooth on bottom and using top teeth to compensate. It was these teeth that broke. I could feel the strain on them then. I go in to get them filled and same dentist insists I needed three crowns on that side-the opposite side of other three crowns. That ended up costing me in the ballpark of $4,000 and I can’t even chew on that side of my mouth because the teeth that got crowns hurt all the time. Went in today because I had a filling fall out. All the previous work I had done is going to hell after being messed with. Anyway, same dentist refused to fill big hole in my tooth. He won’t work on it unless I get a crown put on it. They quoted me $1,400. I don’t have insurance and they already reached my Care Credit limit. I left in tears. Going to the dentist is already traumatic for me. It’s not for a lack of taking care of my teeth. According to my mom, our saliva lacks something that kills bacteria- told to her by a periodontist. I’ve worked hard to keep my teeth. They were always my favorite feature; my smile. The dentist there doesn’t seem to understand that I’m not made of money. I can only do what I can do. Would not recommend unless you have lots of money to spend.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We are sorry for any trouble you're having, Reina. We have passed your message along to the management team, so they can address your concerns. -The Customer Service Team

Shirley Lafary Published on Google

Fantastic experience: My husbands false teeth was giving him fits because they didn't fit good. We got there and this lady worked for an hour so they would be more comfortable for him. He is so much more comfortable with them he can eat Things now that he couldn't before! Never got her name but thank you. Richard lafary

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team

Ashley Wolfe Published on Google

Negative experience: Staff was really nice, doctor seemed really nice. I'm very upset that I went through the exam just be told they don't accept medical card and they would need 6500$ for the work that I needed done! Kudos to those people that can just drop that kind of money but I certainly can't! Seems like they wasted my time and theirs for 29$!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. Also the Aspen Dental Savings Plan could be perfect for you. Save on dental services for one low annual fee, plus get free exams and X-rays at any participating office. You can find more info at https://bit.ly/49vXObL. -The Customer Service Team

Kathy Keneipp Published on Google

Fantastic experience: Everything was just fine. My filling was painless and staff was great and friendly. Just couldn't get my credit card to work, I blame the card company for that.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team

saed diaz Published on Google

Fantastic experience: Dr Kumar and Heather the hygienist took really good care of us. I really appreciate them explaining so much to us. Everyone that works there were really nice to us and we’ll definitely be back. I think management should hire more workers, it’s hard to get in touch with them and they have to work with you quickly to get to the next patient because they are so busy, that’s not the employee’s fault. Despite that, the employees try their best to give a good service, they deserve a raise!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team

Adryanne Alvarado Published on Google

Negative experience: We had an appointment for 1400 and we were told the "doctor left for lunch and they were unsure if he was coming back." We waited until 1500 before we got in for our appointment just for them to say they didn't have time to complete the only thing that appointment was made for. They wanted to tell us about so many other things that could be done but had very little regard for the issue we were there for. Will never go back and would not remotely recommend anyone go to this establishment.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Hi Adryanne, we really appreciate you for taking a moment to share your feedback. We’re sorry that you didn't have a positive experience and wanted to let you know that we’ve have read your review and will address concerns with the team with an eye to improving future patient experiences. -The Customer Service Team

Courtney Misheikis Published on Google

Fantastic experience: Michele K at Aspen is amazing! I was completely terrified for my extraction and she definitely helped calm my nerves. She was so friendly and comforting!

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team

Thomas May Published on Google

Fantastic experience: It was awesome.. the Dr was very nice and knowledgeable... he showed real concern about me and gave me solid information and instructions about how to address my issues

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy to hear this. Thanks for sharing your 5-star experience!

tara orozco Published on Google

Fantastic experience: The staff are friendly and accommodating. The Doctor was professional and truthful. He explained the procedure and what to expect. He kept me as comfortable as possible and when I was having discomfort he addressed that issue quickly then finished the procedure. I was comfortable during the rest of the procedure. Thank you.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thank you for sharing. We’re so happy you had a 5-star experience!

Ramsey Essex Published on Google

Fantastic experience: Dr.kumar Best method of extraction IV had an Michelle went above an beyond to make sure I was comfortable an well tooken care of

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

Thanks for sharing your experience. We are so happy the team took great care of you.

Madison Gretz Published on Google

Fantastic experience: I was in really bad tooth pain , pulled two of my teeth in the same day I made an appointment for my first visit there ever. Everyone was very friendly and I will be going back. Thank you dr.kumer and lyndee for helping me

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

It’s so nice to hear you enjoyed your time with the team. Thanks for sharing!

Jennifer Buchanan Published on Google

Fantastic experience: Went into Aspen Dental for a broken tooth. Dr. Kumar and Lyndee were amazing. Got me in very quickly, for a broken tooth/pain. Explained everything about the procedure, took great care of my tooth/procedure. Answered any questions, that I may have had. Very polite and friendly. The lady that did my X-rays was also very kind and informative. Great staff! Thanks to you, I am so much better. Definitely, recommend .

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience!

James Hendrix Published on Google

Negative experience: Would give negative stars if I could. Had wisdom teeth pulled was told that the oral surgeon would not put me under because it was only two teeth but the surgeon said I should have been out and should not have requested to be awake (I hate going to the dentist and specifically said I wanted put under). The first tooth came out fine the second however when the oral surgeon broke it to start removal sent tremendous pain through my face and started the most painful experience of my life the oral surgeon seemed to be doing what he could to make it hurt less but by the time it was over I was drenched in sweat and about ready to pass out. Horrible experience and then they prescribed me an antibiotic that I am allergic to even when I told them I am allergic to it they said to take it anyway and let them know if I reacted to it. Yes I’m going to react to it I’m allergic to it! Was then told it was probably just a childhood allergy that I outgrew. So after the experience I had to stand in line at the pharmacy with my face swollen barely able to talk to get the antibiotic situation settled myself. Please go somewhere else and don’t come to them for anything ever.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We are very sorry to hear this, James. We wanted to let you know that we did pass your feedback along to our Customer Service team so that they could address concerns with the team in Galesburg. If you would like to speak with them in the future, please let us know.

Dinah Smith Published on Google

Fantastic experience: I felt my doctor cared about me. He came up with a plan to fix my broken front Tooth that I can live with, he was very understanding to my concerns. My nurse also cared about me, knowing taking the ex rays would be uncomfortable to me, she was very gentle and polite.

Aspen Dental - Galesburg, IL
Aspen Dental - Galesburg, IL

We’re so happy you had a great experience. Thanks for taking the time to share!

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