Aspen Dental - Rocky Mount, NC

Fantastic experience: The staff was very welcoming and helpful! Shelbie did a fantastic job and was very polite and professional!

Fantastic experience: I was very satisfied with my treatment and service. Everything was explained clearly and I understood everything well. The staff was so awesome and respectful. I will be going back again

Fantastic experience: Staff was extremely helpful and informative in all details of my visit, pricing and financing was excellent

Negative experience: Front desk rep is a smart mouth when I informed that they called me during work and I requested a call back she made a comment “well I guess your pretty busy to take our call “ upon arrival when discussing my services . Requested time off from work only for me not to be seen due to pregnancy.

Fantastic experience: Dr Siddiqui did an awesome job in taking out an infected #13 tooth. I was in so much pain, and he was kind in offering emotional help as I went through with it. His staff and other Doctors were great too. My best dentist in this entire world. OMG!

Negative experience: They call you a few days before to confirm your appointment which is understandable. However if you do not pick up the phone, they will not leave a voice message like a normal business professional. Instead they will call you over and over again until you pick up. Mind you, the call is simply to confirm your appointment that you probably already confirmed via text like most patients.

Negative experience: Terrible liars. I called ahead and was told by a scheduling rep that they accept my insurance. I asked multiple times to verify that they take my specific insurance and was reassured that, "yes" they do take my specific insurance. Wouldn't give straight-forward answers when asked; she answered every question like a politician instead of answering directly. Then she lied and said that she couldn't tell me if they had any available appointments on the day unless I gave her all my demographic info first. Finally got an appointment scheduled after all her BS. Drove over an hour away, then waited for a few more hours just to be sure I made the scheduled appointment on time, only to be told at reception that they don't take my insurance. They'll lie and tell you anything to get you in the door and then pull the rug once you get there. Shady, slimey, scammy, no-good liars that have no respect for other people's time, effort or gas money. Will never consider Aspen again and will steer all family and friends away from all their offices and affiliates everywhere.

Fantastic experience: Shelbie was very nice and extremely knowledgeable.

Fantastic experience: I had a great experience here at Aspen Dental. The staff was incredibly helpful and friendly to deal with. I’m looking forward to going back for my follow-up appointments.

Fantastic experience: First visit was amazing! As soon as I walked in the door. Everyone had smiles and greeted me nicely and they are so respectful. Even if they were handling their on duties they still spoke to everyone. That was a major plus to me. The staff helped me and also educated me about my concerns and made me feel comfortable.

Negative experience: Absolutely awful experience. I wish I could leave 0 stars. Had 3 visits and each one got worse until I decided not to return anymore.

Fantastic experience: The guys there are awesome Great service so helpful

Fantastic experience: Jalyn. Very professional, knowledgeable and I felt comfortable with her services.

Fantastic experience: Shelbie is the best!!! She was very gentle with my deep cleaning process

Positive experience: My extraction was painless. I didn't feel a thing and the aftercare instructions were great. No pain medication was needed and I was back to normal on the 2nd day.

Fantastic experience: I can't thank this office enough! From the initial scheduling of my appointment, from the office staff to the clinical staff and Doc!!! Thank you Iices from the very beginning and Jalyn for the delivery. Dr. Siddiqui, thank you for listening to my needs.

Fantastic experience: If I could Miss Shelbie 10 ⭐️'s I would she is the absolute greatest hygienist I've had since my initial visit she recommended products and helpful in understanding the dental questions and hopefully Aspen can see her hard work and helpfulness to customers! Thank you again!!

Fantastic experience: Great experience. New technology, nice people and on point. Shelbie was great. I had anxiety about teeth cleaning, but it was a breeze. Told me everything going on. Got me in and out, and wasn't bad at all.

Fantastic experience: After more than 20 years of avoiding the dentist due to a traumatic past experience, I finally decided to go—and I’m genuinely glad I chose Aspen Dental. From the moment I walked in, the entire team was welcoming, patient, and understanding. Dental anxiety is very real for me, but they never made me feel rushed or dismissed. Instead, they took the time to explain every step of the process clearly and calmly, which made a huge difference in helping me feel at ease. Their professionalism, kindness, and attention to my comfort completely changed how I view dental visits. What I had built up in my mind for decades turned out to be a positive and manageable experience. If you’ve been putting off dental care because of fear or a bad experience in the past, I can honestly say this team goes above and beyond to make you feel safe and respected. I’m grateful for the care I received and wouldn’t hesitate to recommend them.

Positive experience: Very professional. They explained what they were going to do and then asked for questions. They were very transparent about everything they did. Cost was reasonable. There was quite a bit of waiting in between the different steps. The tvs helped kill the time. But I would say too much time in between the steps was the only thing I did not like about the place.

Fantastic experience: Shelbie was amazing! She was very nice and she answered every question that I had after my services were complete. 10/10, would definitely recommend :)

Fantastic experience: Shelbie was amazing. She walked me through everything, step by step, patient and answered all my questions. Highly recommend

Fantastic experience: Everyone was very welcoming and professional to my needs

Fantastic experience: Top tier experience honestly. The staff was super gentle and made me feel comfortable the whole time. Everyone there is really kind and welcoming, especially the manager who goes above and beyond to make sure everything runs smoothly. You can tell they actually care about their patients. Great dental office, I’d definitely recommend!

Fantastic experience: My experience was a very good one. Thanks to an awesome Dr. and his amazing assistant Rebecca.

Fantastic experience: After an embarrassingly long hiatus of managing my dental hygiene, I reluctantly made my first dentist appointment with Aspen Dental. I appreciated their transparent pricing, relaxed atmosphere, and thorough explanations of treatment options. I want to give a special shout out to the staff, especially Dr. Kristin Fields, who had a very calming and welcoming bedside demeanor and the Hygienist Shanta Fields, who not only did an excellent job with an extensive, painless deep cleaning (I feel good as new!), but was very patient and accommodating to my nervous demeanor. If dental anxiety is keeping you from getting the care you need, I highly suggest giving these two professionals a try!

Fantastic experience: Very friendly staff extremely professional and polite

Negative experience: Yhe dentist gave me a lecture on how to brush my teeth when i said i was concerned about one tooth with a receeding gum. I want solutions not a lecture as if i am 10. They expected me to pay for a procedure up front instead of filing an insurance claim like they are supposed 6o. They charged me $300 over what I should based on insurance. Then expected me to pay anpther $500 at my next visit. I'm pissed.

Fantastic experience: My time at Aspen the beautiful dental I’m very comfortable with the people very professional

Fantastic experience: Latisha did an amazing job .. the best great attitude and over all so professional thanks Tisha you the best…

Fantastic experience: I loved the attention to all of my concerns. Latisha was absolutely wonderful. Patience, gentle, and informative. As a person that has a fear of dental offices she showed a love for her job and myself as a patient. The rest of the staff was all smiles. The only issue was the very thing I went there for lead turned out to be a estimate in the thousands. I was only concerned about grinding in my jaw bone! Not one tooth ache or major teeth or gun bone issues. I'll be asking for the copies of the xrays and scans to get a second opinion.

Fantastic experience: Coming to aspen dentL was the best thing I did. I was nervous and they all made me feel so calm. Nour and Latisha were amazing. Dr. Fields was too notch. I would recommend aspen dental for all you dental needs.

Fantastic experience: The staff and doctor Siddiqi were very professional and so understanding I would highly recommend any one with dental problems to give dr Siddiqi and his staff a call

Positive experience: After a year of visiting different dentist offices, I decided on Aspen Dental because, my initial contact was with Dr. Shihidi, he went over everything, I felt like a built a rapport with him, so I scheduled my appointment, because of my work schedule I was able to get the appointment on a Saturday which was a plus. The day of my appointment comes, I go in a room and I am told a "Dr Fields" would be in shortly. I never met Dr. Fields, never heard of Dr. Fields at this point I wanted to cancel my appointment, because I wasn't told that Dr. Shihidi would not be providing the service. But nonetheless, I stayed, Dr. Fields was nice enough but if my insurance and I are paying for the service, I should be able to choose or it should be communicated with me that there was a change in the dentist that would be providing the service. Would I recommend Aspen, yes, and I will refer others as well.

Fantastic experience: Today is second time visiting Aspen Dental in Rockymount, N.C. I was very happy with the service I received. My Hygienist Shelbie, was very nice, and she did a great job. She made me feel very comfortable. Aspen Dental overall the staff was really nice. It was indeed a very nice atmosphere. I'm looking forward to my next visit.

Fantastic experience: The staff at Aspen Dental are professional and paid attention to my needs. I can honestly say that I was expect to feel so much pain during the tooth extraction. I felt nothing. I was so impressed. I would refer others to Aspen Dental in Rocky Mount, NC. Great experience. Planning on staying with them for my dental care.

Fantastic experience: This was our first time here and honestly such a great experience! From the moment we walked in, everyone was super welcoming and kind. The first dental assistant was SO sweet she answered all our questions and made sure my mom felt comfortable the whole time, which I really appreciated. Then Shelbie was just as amazing, super friendly and helpful! And Dr. Mohammad Spouh was great overall very professional and made everything feel easy and stress-free. 10/10 experience, I definitely recommend! We’re already looking forward to coming back for our follow-up

Positive experience: It was a great experience with my dentures that had a crack in the top plate and they fixed it fairly quickly so I was able to walk out with my teeth in

Fantastic experience: I had a terrible experience at the dentist when I was younger, which made me a bit apprehensive about going back. However, Shelbie Terrell completely changed my perspective. She was incredibly patient and made me feel completely relaxed and comfortable throughout the entire appointment.

Negative experience: Outrageously expensive $7000 for a single implant. Running late and refused to even apologize. All they was that the dentist was coming from Raleigh. It is extremely disrespectful to the patient if the dentist is late for the first appointment of the day and it means every appointment for the day will be late. Not a good way to treat patients.

Fantastic experience: Great care and very attentive to your needs. Highly recommend.

Fantastic experience: Pretty cool and professional staff. Shelbie did an amazing job with my deep cleaning and was very informative about what she was doing. Services were greatly appreciated and glad I wasnt hurt when I left.

Fantastic experience: I have bad anxiety when I go too the Dentist from an bad experience from childhood. But when I must say Shelbie took real good care of me and was very professional. I highly recommend her Dental care for anyone that's in need.

Fantastic experience: Shelbie you rock honey! I had to best time with you ! From the beginning to end! Thank you for the cleaning and mostly thank you a great experience . Love the laughs we had too. To the staff thank you so much helping me get my smile back.

Fantastic experience: Shelbie and the entire Aspen Dental Team was absolutely AMAZING!!!

Fantastic experience: From the time I walked into the door at Aspen Dental, the staff was very pleasant. After I was called back, I had a series of VERY THOROUGH X-rays taken by Latisha and she explained to me in detail exactly what type of scan was being done and the reason behind it. She was also very gentle and accommodating to the pain that my mouth is in. She also engaged in a conversation with me regarding her own experience with a bad tooth once and very professionally explained to me the importance of the scan and to ease my mind that she too has received care from here while working here. She also explained step by step that after the dentist comes in that I would then speak to another staff member regarding finance options on whatever care plan the dentist recommends. I haven’t even see the dentist yet but I would recommend Aspen Dental to anyone and if the last two staff members are as pleasant as she is then a 10 out of 10 isn’t a high enough score. I have been very pleased with this first visit and actually looking forward to coming back for care.

Fantastic experience: Excellent dr siddigi and iices latisha was so good they took good care of me great job from Jacqueline hudson

Fantastic experience: Very welcoming and accommodating. Explained every step in detail. Though I have a great fear of the dentist, my care was handled with understanding of my situation with a pleasant attitude. I can’t wait to share this experience.

Fantastic experience: April was very helpful, she was able to understand my issues with the fitting of my partial denture.

Fantastic experience: The front desk staff is great, specifically Haley. Latisha is amazing as always, and Dr. Siddiqi is super kind and helpful. Thank you Dr. Siddiqi for giving me my smile back. I am forever grateful for this group of people, sorry I don't recall the names of everyone else who has helped me. Thank you so much to everyone here. Highly recommended!

Fantastic experience: April and Shanta were both friendly and attentive.

Fantastic experience: Wish I get leave a ten star review. Shante was fantastic. I'd recommend anyone to visit.

Positive experience: The dentist are great! The financial services do not follow up. When asked about getting help with paying your bill they need to explain more about what to expect. I’ve called the finance services several times but no one responded back to me about what I need to talk to them about.

Fantastic experience: Shanta Fields RDH, was very professional and kind while cleaning my teeth today. Thanks so much !

Fantastic experience: April was so kind to me and helpful. Thank you for making my experience here so grateful and at ease.

Positive experience: After making my appt online I did receive an email with a question about my insurance to which I called and thought it was taken care of. Once in the office I filled out my new patient questions and was soon called into the back. Once back there I was immediately offered a cancer screening at a fee of 35 which kinda was odd but ok . I was then taken for X-rays by a young lady and she did a great job explaining and talking me thru the process I was then taken to a separate room where the hygienist came in and gave me an exam and explained a treatment plan or process she was very professional and informative and that I would or could see the cost as I was shown options for payment. I then was given a scan of my teeth and once finished I waited for the doctor to enter. After a short time the doctor came in we discussed what I had concerns with and what the doctor recommend and even agreed with changes that I had suggested and explained the good and the bad with what I had in mind , and at this point there was a plan of action put into place. I was then told to go upfront in order to speak with the front end staff. As I sit I noticed a tablet in front of me with a clear view of " GET FINANCING " which was strange because I have dental insurance and without sending a pre claim to my insurance how would they know or determine my co pay or my patient share of the bill. After the treatment is explain I'm then presented with a bill for over 9k which my portion of that was 6k I then explain that there's some options I did not want and the bill is refreshed with the new treatment and my bill is 6k with my portion being just under 1900 I then asked what the payment is for and was told this is what your insurance estimate price is. I asked what an insurance estimate price is because my insurance covers me 100% and I do not have a co pay she explain they contacted the insurance and this is the amount I have to pay while disagreeing with her she then looks and see's that my coverage doesn't charge or require a co pay and that I'm covered 100% but yet still insist that I pay a estimate fee of 1900. Although the finance person was very nice and tried to explain it I did not understand and nor could the finance person rationally explain it Overall this may be an extremely good dentist and may do well with there clients. But the upsell is out of control and makes me think this is not the kind of place that I want to do business with So I spent about 2hrs there and their sticking point is to lock me into a financing agreement in order to possibly give me a appt to start any of the work that was recommended which in most cases cause people to find themselves in financial situations prior to any work being done and if I have insurance which covers 99-100% of the work why am I being charged any thing up front Maybe this is how dental offices do there billing and how they treat customers but in my opinion this is wrong almost predatory financial practicing Don't believe that I will return

Fantastic experience: Had such a great experience with my hygienist Shelbie yesterday! She was gentle, thorough, and made me feel completely at ease the entire visit. I truly appreciate her professionalism and kindness—best cleaning I’ve had in a long time! - Gesselle

Fantastic experience: I recently visited Aspen Dental and was feeling incredibly nervous about my appointment. Thankfully, I worked with Shelbie, the dental technician, and she was absolutely wonderful. She immediately picked up on my anxiety and went out of her way to make me feel comfortable and at ease. Shelbie was patient, kind, and explained everything. It’s rare to find someone who combines technical skill with that much genuine care for the patient. If you're someone who gets a bit anxious at the dentist, I highly recommend asking for her!

Fantastic experience: Very kind, dental assistant & finance person. They helped me so very much. Not only are they efficient, they are not judgemental. They really treated me with kindness & every effort! I'm thankful & grateful for the staff there!!

Fantastic experience: I just want to thank the entire staff for being so kind and friendly. I was suffering from a tooth ache that hit the previous night and i was able to get an appt the very next day!!! I had had terrible experience at dentist offices in the last and going back to a new dentist was scary but they greeting me from the moment i walked in they were very patient with me and my anxiety. My x-ray tech was very patient and cautious about taking my pics as she knew i was in pain. I want to thank my Dental Hygienist Shanta Fields, she was very professional, respectful, and gained my trust from the first day. Shanta talked me through it all and made sure i was in no pain during the whole deep tissue cleaning. She was very thorough explaining my future dental plans and thw work up i will need, making it comfortable for me to come back for my further visita and lastly i want to thank the Dentist. Dr. Siddiqi. He was very professional, kind and had great bedside manners. He explained the dental procedures I will need and answered all my questions. Looking forward to coming here again for my future dental needs.

Fantastic experience: I had a great experience here. Will definitely be coming back

Fantastic experience: Very happy with my visit today, and I dislike dentists. Very upfront and easy to understand, walked me through ever step and kept me informed. I liked all the people I dealt with, overall a great first impression. Update: Had extraction of teeth and prep for implant dentures, very happy so far, the experience was one of the best dental surgeries I've had(I've had a lot). Very relaxed atmosphere, very attentive staff, and did a wonderful job. Would recommend Aspen Dental to anyone who needs dental work. Very happy from a person who used to hate going to the dentist. UPDATE: Have received my new teeth and I am extremely happy with the work I had done, every aspect of this process was amazing and easy, the made sure I had teeth for my brothers wedding and have provided me with permanent lock in teeth. This was something I feared, but Aspen Dental and the people there made it a great experience. I am extremely happy with all the work and results I got from them. Thank you for giving me my smile and confidence back, should have done this long ago.

Fantastic experience: I was with a friend; and the care and patience shown by Latisha, the assistant and Dr Fields was wonderful.They took time to listen and explain everything to the patient. The patient told me that the previous day which was the surgical day, the assistant was not very nice. The patient asked if she ”could please place their glasses on the counter. She took their glasses and threw them on the counter on the lens and walked out.” The patient got up and placed them the correct way. The patient was so relieved they didn’t have to deal with that young lady.

Negative experience: Some of The Workers are Nice . I Still felt like I could have been Numbed more and I CARE for the girl who was in the room with the guy who pulled my tooth . I rate her a 1 due to the fact she wasnt professional at all but my hygienist was excellent . I want People to Understand a review can Make an Establishment look totally bad . I still felt pain during the procedure and wasn’t happy. I should have requested another dentist/ oral surgeon who took their JOB seriously. #CAREFORYOURPATIENTS

Fantastic experience: Even though money was/is a problem for me, they didn't give up on my teeth. We looked at plans that fit my budget. I thank them for that.

Negative experience: I was seen here around January 10th. It was a Saturday morning for a tooth emergent visit involving my filling coming out. I completely explained while booking the appt why I needed to be seen. Upon arriving the check-in was ok. The dental assistant was amazing. I realized that I was being evaluated as a new patient, but she also assured me that my main emergent issue would be addressed. Needless to say , IT WAS NOT!! I drove an hour away and received NO help! After taking multiple X-rays the dentist stated that he could not replace the filling , and I needed to follow up for a crown. I left in pain and highly frustrated due to my pain being a 10!! It was a complete waste of time and insurance!! Nothing I needed addressed was addressed but they treated my visit as a new patient evaluation verses an emergent visit!! 2 weeks later Dr Bowman’s Padgett and Assoc of Greenville NC got me together.

Negative experience: Was not happy with service provided. Front desk girl was the only pleasant thing in this office. The cost was RIDICULOUS!!! Your services would be more with insurance than one I went to that wasn't even in my network. They also didn't want to file down my teeth and charge me $1200 per crown, which I evidently didn't need because this was the first time it was even mentioned. To me it was nothing but an overpriced scam to get as much out of me as you could. Beware, they'll do more damage than you already may have!! Your services will no longer be needed, when it comes to me and my wallet!!

Fantastic experience: Great experience. The staff was awesome - from the receptionist all the way to the dentist. They explained every step of the process and were very thorough. Thank you for the excellent customer service!

Positive experience: Very good after I learn the process of new patients....Had a really bad experience the first day January 19.... Didn't know they were not gonna pull my tooth... Day wanted to interview me for being a future patient. I was in serious pain..my appointment was at 3:30 by this time it was 5:30. They gave me appointment for the next day for 3:00 which is January 20... Things went very well... Everyone seems to be more concerned they remember me from the day before...Your front office person was very nice both days....Because of her I would very much consider using AspenDental again. You see I don't have a DMD.... THANK You

Fantastic experience: Latisha is the best assistant ever! I highly recommend her when you come for a visit. Best dental assistant i have ever had and enjoy seeing her every time i come to Aspen Dental. Darcy is the best finance person. She really helped with our financial support. Great job ladies. My teeth will always be clean and taken care of because you you two. Oh and let's not forget the best dentists ever.

Fantastic experience: Perfect experience ..!! Everyone is nice and professional . My hygienist Shanta is great ..!!

Fantastic experience: The staff was so pleasant, understanding and patient. I've never been more comfortable.

Fantastic experience: Absolutely will go to them the remainder of my life. Everyone is absolutely professional and willing to help. Wish I had of found them a long time ago.

Negative experience: I would not recommend this dentist office to my worst enemy. I went there for a chip tooth, they actually did everything but fix it. They did everything that they could get a way with that my insurance would cover. I was there for over 2hours.1st I got a thousand x-rays, than I saw a hygienist, than I saw the dentist and then i had to see the finance person. It felt just like I was buying a vehicle actually the total amount of what they all said I needed done was the price of a used car. I can't make this up and after I said nah that's all right the finance person actually caught an attitude. They are a BIG SCAM!!!! BE AWARE.

Fantastic experience: Have great service, Shanta was very helpful and worked wonders

Positive experience: All the staff were very friendly I felt really welcome they worked with me to get my best payment option thanks

Fantastic experience: Dr.Yesser is amazing, he really took the time to explain things to me. Jade his hygenest was so sweet very polite and friendly.. I had a big procedure and they explained every step of the way. Dr. Even called me at home after to make sure I was ok.

Fantastic experience: First visit in was very pleasant! Staff is friendly & helpful. The dentist is a scary place for me so it was nice to be in an office with good energy & smiling faces.

Fantastic experience: I made an appointment online for service the next day. I was a new patient, but was having severe tooth pain. The receptionist was so personable and nice. My x-ray tech was so sweet and understanding about my pain, and focused on making sure I was comfortable. My hygienist was very knowledgable and explained my diagnosis and action plan clearly. My dentist was attentive and really listened to my needs. My extraction was done pain-free and quickly! Thank you Aspen Dental team for changing my experience with dentists forever. I’m excited to get future work done to complete my smile goals.

Fantastic experience: Andrea Gomez was very professional and she made me feel right at home very pleasant attitude

Fantastic experience: Had an amazing dental experience! Shelbie was friendly, caring & very thorough! Will be back!

Fantastic experience: Mrs.Shelbie, was so kind and gental. Talk thru every step. Thanks again.

Fantastic experience: Great staff! First time here since I switched dentists and they were very nice and welcoming! I could tell they weren’t trying to upsell me, and they seem honest and very trustworthy!

Fantastic experience: Shelbie is an amazing hygenist. So friendly, knowledgeable, and made the cleaning quick and painless. Will definitely be coming here from now on.

Fantastic experience: My experience today was nothing short of amazing, I have been to several different dentist offices to have work done and this by far has been the best experience. My hygienist Shanta Fields was very knowledgeable and helpful, as well as polite to me during my visit looking forward to the rest of my treatment plan.

Fantastic experience: Great Job!! Made me feel really comfortable and at ease!! Very Nice and Cordial!! Need More Workers Like HER!! Shelbie’s The One!!

Fantastic experience: Wonderful experience with Shelbie. I was nervous about the visit & procedure, however she made feel welcome and secure.

Fantastic experience: I had a wonderful experience as a new patient with Shelbie as the hygienist. She talked me through everything and I would recommend her as your hygienist. The Aspen Dental staff are knowledgeable, friendly, and know what they are doing. I highly encourage anyone who needs any dental work to go to Aspen Dental.

Fantastic experience: Hello, I just had a temporary crown put on and it feels really AMAZING, It feels really natural, can’t even tell if it’s there… THANKS LATISHA!!!! Especially for fitting me in to your busy schedule… GREAT WORK!!!!!

Negative experience: Had an appointment with this office , called them to see if I could get my appointment pushed up earlier. I spoke with the receptionist Ailey or Haley really couldn't make her name out, she stated that she couldn't guarantee that I would be seen right away that it may be a 10-15 minute wait. When I arrived she stated that she didn't know how long my wait would be because from the 5 minutes that it took for me to get there that multiple people had arrived before me and that wasn't her fault. She was very rude and loud towards me , so I asked to speak with a manager she stated that the manager was busy and couldn't speak with me . I was coming in for a consultation for implants.

Fantastic experience: Every one was very very nice. Also very helpful. Even my Doc. Was very good at what he told me about my bone structure and why I would have to use in adhesive because of my bones and my mouth my he explained everything in detail and was very good about it I really liked my doctor and everybody that's there thank you again for your time and your patience with me of course I wasn't up to you or anything but yes it was I was late because it got lost and I found you and I won't forget how to get to you now again thank you for everything everybody

Fantastic experience: It was amazing. The staff was wonderful. Doctor and hygienist explained every step of the appointment which made me feel confident about my upcoming dental treatment. Im ecstatic!!

Fantastic experience: Because I heard it was a cheaper place to get dentures and things like that, I wasn’t expecting the care that I received. In fact, it was more in depth…and the scans were superior- I was expecting low-grade care - not the high quality care that I received. I was blown away, for real

Fantastic experience: Wonderful people. Very good experience. Have never had such a thorough dental exam. Highly recommend this business.

Negative experience: This place booked an appointment under a promotion saying “the first appointment won’t cost anything.” I reiterated multiple times that I have a toothache, which should have let them know that I would need x-ray… My appointment was still booked 30 minutes outside of town and during my workday… I get off work an hour early I drive 30 minutes outside of where I live And go in the doctors office and I’m in there no more than five or 10 minutes… They call me to the back tell me how much x-ray would be and I said OK I can pay you tomorrow etc. etc. I was then told no you have to pay today I explained to the lady That the person on the phone stated the first appointment would be free. She walks out and she is gone for a good bit of time. And comes back and says have a great day… During this time she was outside of the room I heard her and another woman speaking of “We don’t do things for free “and then another lady asking almost begging her to just do the X-ray, and She refused… Then when I go to leave multiple Employees go to the front desk and they’re all just watching Me walk out… That’s weird and very childish behavior!

Fantastic experience: Best place i have encountered. Y’all let me tell you I used to live in Georgia, went to Aspen dental in Georgia, which I waited hours in hours and hours, and I finally just got up and walked away but here in Rocky Mount, North Carolina Aspen dental and they treated me like family. I loved it. I love the way all the workers handle me I even with the doctors the doctors sit down and they explain I never had a doctor explain in detail bit by bit the way they did but I love it. I would recommend this to place to Anybody

Fantastic experience: Very sweet staff they are very professional and knowledgeable as well. I thoroughly enjoyed the visit. Planning to come back soon

Positive experience: First time visiting didn’t get anything major done just ex rays and impressions. The staff was very kind, I will keep u up to date as I continue my visits but so far so good.

Fantastic experience: Very modern technology and friendly staff. The dentist was very helpful and gave me great tips to make ky teeth healthy

Negative experience: They will tell you over the phone that it’s okay to bring your children to the appointment and then turn you away because of your children when you arrive. Definitely find care, if you can, for your children. This was a new patient appointment for me so they KNEW I was getting X-rays, and could have told me my children would not be able to come back with me when I got the x-rays, when I informed them of my kids over the phone. I asked if I could proceed with my cleaning but unfortunately x-rays are required before cleanings are done. All understandable information, however it would have been so nice to know my children would not be able to be there, when I was very transparent about bringing them, so that I could scrounge around and arrange to have care for them.