Aspen Dental - Baxter, MN
Located in Baxter, MN, Aspen Dental provides comprehensive and affordable dental services. Our offerings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.
Opening hours
- sunday: (closed)
- monday: 8h-17h
- tuesday: 7h-17h
- wednesday: 7h-17h
- thursday: 8h-18h
- friday: 7h-12h
- saturday: 8h-12h
Services and Treatments
Aspen Dental - Baxter, MN: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
3,9 out of 5 from 417 reviews
Fantastic experience: Loved everyone there ! Very friendly and helpful!
Thank you for your kind words and sharing a positive review, Amy. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: I have multiple visits at Aspen Dental in Baxter, MN for cleanings, tooth extractions (2) and cavities filled. I have received excellent service at every visit. The of the staff and dentists have always been professional and friendly. They generally run on time, no long waits in the waiting room. They accept my dental insurance. I highly recommend Aspen Dental in Baxter for dental care.
Thank you for leaving a 5-star review, Barbara! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Positive experience: This was my first visit to establish care. I see a regular dentist for cleanings etc and a periodontist for gum issues that was taken care of years ago. I was told at Aspen that I need to have periodontal cleaning because of my history. I told then that was what the periodontist is for and then was told if I didn't it would be considered malpractice if I didn't have these cleanings. I checked and this is not true. It may be their policy but I don't think they should make me have anything but a regular cleaning every 6 months. None of my other dentists had this policy. This may make or break me as a patient.
Fantastic experience: I’ve been coming to the Baxter location for a couple years now and I’ve always had a consistently great experience! Friendly staff and quick, quality services every time.
We appreciate your 5-star rating, Leah. It means a lot to our team! We would love to stay connected with you on our social media channels as well. If you're interested, give us a follow @AspenDental. Thank you for choosing us at Aspen Dental and we hope to see you again soon.
Fantastic experience: The appointment went great! They were right on time and so efficient! I’d recommend Aspen to others, no doubt.
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Angella.
Fantastic experience: Dr.Olson and the whole team are so knowledgeable and welcoming. What a great place to go for dental care. I recommend Aspen in Baxter, MN!
We appreciate you choosing our office and sharing your experience, Suzie. Our team is always here to support you, and we’re so glad we could be part of your dental journey. We're here for you with any future smile needs. Thank you!
Fantastic experience: I had a great experience at Aspen Dental. They got me in quickly, and the entire process was easy from start to finish. Everyone on the staff was friendly, caring, and professional. What meant the most to me was that no one judged me because of the condition of my teeth. They made me feel comfortable, treated me with kindness, and genuinely wanted to help. I’m very grateful for everything they’ve done for me and highly recommend Aspen Dental to anyone looking for a caring and compassionate dental team.
We’re so glad you had a positive experience with our team, Tim. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: This was my first appointment at Aspen Dental. I had a great experience from the time i walked in the door until i left. The receptionist greeted me and checked me in then the hygienist took me for x rays she was very friendly. Next i met with the dentist Dr. Peet who examined my teeth and since i had a small cavity he said to make an appointment for that. I was on my way home when they called and said they had an opening in the afternoon so i could get in earlier. I went back meet with the Dr.Peet again he filled the cavity. He was very nice and made it a great experience. Everyone was wonderful. I highly recommend Aspen Dental Baxter
Thank you for leaving a 5-star review, Linda! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Fantastic experience: My experience was the best I've had at Aspen and anywhere else. My hygienist was awsome she did the best cleaning I've had at Aspen. She was very personable kept my mind occupied while she did her thing. Explained everything well. It's too bad she wasn't from this Aspen clinic because I would request her every visit. She was a rover who went where ever she was needed. I wish I could remember her name to make sure she gets full credit for her awsome Job with me.
Jimeny , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: So far the process has been very good for implants process. Can't wait to get the final bridge.
We appreciate you sharing this with us, Marja-leena. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: Excellent service. I had a tooth broken off of my lower denture, I dropped off the denture hoping it could be repaired in couple of days, because of leaving on a trip, they didn't thing that would be possible. Three hours later, I got a text. It is fixed, come and get it. THANKS SO MUCH ASPEN DENTAL.
Herman, we’re really grateful you took a moment to leave this review for our office. It’s always our goal to make patients feel cared for and supported from start to finish. Hope to welcome you back again soon.
Fantastic experience: The best dentist office I’ve been to. Everyone is so friendly and they make it easy by explaining everything to you. A special thanks to Dr. Pete, Hannah, Jolene and Becky! I highly recommend this dentist office.
Thank you for your kind words and sharing a positive review, Dana. It means so much to our team to be part of your smile journey. We’re always here whenever you need us.
Fantastic experience: I love this dentist place. Friendly and great people especially Becky! They also give me free stuff everything I go like floss, toothpaste and ect. Very recommended to come here to go your go to check up and ya
Thank you for your feedback. It’s always great to hear that our team made your visit a positive one. We’re here for you anytime, Gengar.
Fantastic experience: Friendly staff,very thorough..Becky is truly amazing!
We’re so glad you had a positive experience with our team, Alisa. Thank you for trusting us with your smile and for taking the time to leave a review! Please reach out to us for support with any future dental needs.
Fantastic experience: The staff are very caring and respectful. They are able to take care of your oral health while also financial willing to working with you. Thank you Aspen Dental.
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Excellent staff and also very friendly. They made me feel welcomed!!!
Thank you for leaving a 5-star review, Bob! We truly appreciate you sharing your experience. Our team works hard to create a comfortable and supportive visit, and it means a lot to know that came through. Looking forward to seeing you again.
Fantastic experience: Absolutely great patient care. I highly recommend this fantastic team. Becky, Emma, & Dr Peet are amazing. My Wife and Daughter both recommended I go to AspenDental here in Baxter. I need heart surgery and their flexibility to work me in was so thoughtful and caring. Thank You, Mark
Lisa , thank you! We appreciate you choosing our Aspen Dental office and sharing your experience. Our team is always here to support you, and we’re so glad we could be part of your dental journey.
Fantastic experience: Happy to have found them. Great people. Becky was knowledgeable and friendly.
We appreciate you sharing this with us, Thomas. Our team is dedicated to making every visit a positive one, and it means a lot to hear that reflected in your experience.
Fantastic experience: Drew was enjoyable she does a great job!!!!
Thank you for trusting our Aspen Dental team with your care! Hearing this kind of feedback truly makes our day. We’re glad we could support you and your smile.
Fantastic experience: Drew Urbaniak the best dental assistant to ever exist :)
Thanks for sharing your experience. We are so happy the team took great care of you.
Fantastic experience: Drew was so nice and helpful I will definitely be coming back for treatment!
Thank you for sharing your experience. We’re glad the team took great care of you!
Fantastic experience: Can't say enough positive things about the team there! As an older Military Veteran I can't say that I've always had the most hopeful dental care in my past. DA Drew is one of the kindest, considerate, caring, and professional people I have had the good fortune to be treated by. Thanks Baxter Aspen team!
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing!
Fantastic experience: It was my first visit but they were very helpful and friendly.Great customer service! Dentist was kind and thorough but told me I need one crown and one tooth pull! I will definitely go back.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience!
Fantastic experience: Aspen dental is the place to go they are very friendly welcoming and do the job right they got me in in a couple of days and I really appreciated it they filled my teeth and made me feel better also they listened to my concerns and gave me options I give this place 5 stars and would recommend 10/10
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates!
Negative experience: My mom waited for an hr to be seen with mouth pain. Remind you she drove 30 mins. Waited an hour and then asked her to reschedule. Unprofessional from one business owner to another. Just sad - could’ve told her within 5 mins she could leave, not let her sit for an hour. I wouldn’t recommend Aspen Dental.
We appreciate you bringing this to our attention, Jacklyn. Our team would like the opportunity to look into their experience further. To protect patient privacy, we’re only able to discuss specific details with the patient themselves if they are 18 or older. Please ask them to give us a call so we can come up with a resolution.
Fantastic experience: The people at Aspen where great and helped me and the care was excellent I would recommend them to everyone.
We’re so happy to hear this. Thanks for sharing your 5-star experience!
Fantastic experience: I was so happy with my visit! The staff was so kind, and very informative. I definitely recommend this location!
Thank you for sharing. We’re so happy you had a 5-star experience!
Fantastic experience: The staff here was so kind and patient! They understood my anxiety too. BUT Emma, she goes above and beyond her job duties to make you feel confident again! She is fabulous!
Thanks for sharing your experience. We are so happy the team took great care of you.
Fantastic experience: Drew and Becky are awesome to work with, great service!
Thank you for sharing your experience. We’re glad the team took great care of you!
Fantastic experience: My hygienist Becky is awesome, Dr.Peet is great, front desk staff very friendly
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing!
Fantastic experience: Very kind staff, quick service. Will be sure to come back, a pleasant experience
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates
Fantastic experience: Becky is great at what she does. Without going into my medical history, I'll say she helped get me on track. Coming in is always quick, easy and not bad at all.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates!
Fantastic experience: Becky is a great dental hygienist! Very personable and fun to chat with. She tells you what is needed to be done on your end of your tooth/mouth health and really gets to know her patients, which makes the experience so much more enjoyable and less like a chore. If you are in need of a dental care facility in the Brainerd Lakes area, go to Aspel dental and ask to have Becky as your hygienist! You won't be disappointed.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you!
Fantastic experience: Becky has been the best hygienist I’ve ever had. She makes me feel comfortable and feel great and fresh after every visit!!
We’re so happy to hear this. Thanks for sharing your 5-star experience!
Fantastic experience: Had a great experience with Baxter Aspen. Everyone was so kind any explained everything very thoroughly. Can't wait to see the out come
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Great personality & gentle on the gums!!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Everyone was so courteous and professional and extremely informative too!
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Staff here are very attentive. I was made comfortable immediately upon my arrival.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Negative experience: Felt like they were just looking for things to do for money, not even thinking what I really needed, didn't even do a cleaning. I left there hating my visit, never ever felt that way before. I should've checked with others before going in there. Then I would've heard people's feelings
Stephanie, thank you for taking the time to share your experience. Our goal is always to provide clear information and recommendations so patients can make informed decisions about their care, never to make anyone feel pressured. We value your feedback, as it helps us continue to improve patient experiences.
Fantastic experience: She has great people skills.\n I enjoyed her company very much. She was very thorough and explained everything. She needs a five star.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Positive experience: I am always able to get an appointment quickly. Cleanings are quick and efficient. I have had fillings and crowns done there.
We’re grateful for your feedback. Thanks for taking the time to share your review! – The Customer Service Team
Fantastic experience: The procedure was painless and the staff were very kind and helpful.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Becky did a great job and she is so fun. Great sense of humor, love her diamond art. I almost forgot I was getting my teeth cleaned.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Fantastic experience: Awesome staff and great care. Highly recommend!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I only have good things to say, Emma is the best! Highly recommend.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Casey up front was very kind and knowledgeable!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: Emma had great customer service! Very clean workplace and you can tell they care about their clients!
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Becky was fantastic and so was the doctor. quick, caring, caring effective awesome work
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Negative experience: I am editing my rating because the first time I came to this facility in Baxter they were great. This last year I had an exam and X-rays and they told me I had 3 cavities, two being in my wisdom teeth. They refused to fill them and told me they needed to be pulled. Once all was said and done in the exam they brought me to finance. They quoted me over $20k. I looked at the lady and said you're joking... That is the price of a new car. I refused all treatments from them and did not go back. I wanted a second opinion and what I found out at my new Dentist was I had ZERO cavities and my wisdom teeth were just fine! I am just appalled. I will never be returning to any Aspen dental!! How scary!!
Fantastic experience: They have been very accommodating and flexible with scheduling. Informative and took the time to thoroughly explain all our options so we could make the decision that would work best for us! They were patient and understanding through the entire process!
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: From the time I entered the office, until I Departed, I had excellent customer interaction. Very careful and knowledgeable staff!
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Everyone here is so incredibly kind. My 14 year old actually likes the dentist now that we switched to coming here… who can say that?
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: The staff here was very gentle and understanding. They treated me respectfully and made sure all my questions were answered and I understood everything before moving forward.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Had an amazing experience from start to finish on my journey of getting dentures. Highly recommend 10/10.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Everyone was literally so kind. I was in so much pain and dreading how much it would cost. Especially an emergency appointment, and they were so calm and reassuring. I could not recommend them enough.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Very friendly Staff goes out of there way to make sure your satisfied with treatment.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Negative experience: I made appointment 2 weeks ago for tomorrow, and I had to make arrangements with my job so I could make my appointment. I stopped by the dental office a week ago and found out that they lost my dental records when they updated their computer system. How convenient when my reason for the appointment could have possibly been a warranty denture repair. So I'm now considered a new patient, without a warranty. Not the worst part of it though, but today they send me an email at noon telling me I have to reschedule my appointment for tomorrow to a different day. It's not that easy to get time off of work this time of year for me.They couldn't call!!!! I'm one of them people who only look at their emails once or twice a day. I will never step foot in one of their offices ever again. Poor customer service in my opinion!!!
Barry, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
Fantastic experience: I had a great experience. Emma F. helped me answer questions, was professional, and very kind. I definitely recommend this place!
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: Great experience at Aspen Dental in Baxter. Emma F. was friendly, professional, and made the whole visit comfortable and stress-free. Highly recommend this location—especially if you get Emma. Five stars
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: Aspen Dental in Baxter has a very kind and caring staff. Both me and my teeth were extremely happy with their service
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Emma F was fantastic to work with and consistently demonstrated honesty, dedication, and a strong work ethic. She represented the company exceptionally well.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Amazing service!! Friendly staff!!! Couldn’t have made an uncomfortable experience more comfortable. Super helpful, the lot of them.
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: I went to Aspen Dental recently, and I hate going to the dentist, and I wasn't sure what my Insurance would and would not cover. The front desk lady, I believe her name was Casey, was so helpful and knowledgeable about everything. She really put me at ease with the process. I will definitely be going back as soon as I can schedule with work.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: I can’t say enough good things about my experience here. I’ve always been a little anxious about dental visits, but the dentist and staff made me feel completely at ease. They were incredibly gentle, explained every step before doing anything, and checked in constantly to make sure I was comfortable. The hygienist was fantastic, the front desk was organized and kind, and the whole place had a calm, professional feel. I left feeling well cared for and confident in the treatment plan. Truly one of the best dental teams I’ve ever met.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Amazing experience at Aspen Dental in Baxter! Emma F. was an absolute rockstar—professional, kind, and incredibly helpful. She made me feel comfortable and cared for throughout my entire visit. Highly recommend this location, especially if you get Emma. Five stars!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Super friendly staff, quick appointment, and genuinely great care. I left feeling completely taken care of.
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Everyone one we have been in contact with from in-person visit or when calling about the appointment or follow-up calls have been extremely helpful and professional! Totally recommend!
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: I was really uneasy going into the visit because of my dental issues and the length of time since my last visit. They were really personable and put me at ease. Finances were a big issue and the finance team member was extremely helpful and very knowledgeable.
We’re glad you had a 5-star experience. Thanks for sharing! – The Customer Service Team
Fantastic experience: I was able to get in extremely quick. They were very thorough and explained everything from what they were doing, what needs to be done and all aspects of the billing process
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: They got me in right away and pricing was very affordable. The staff were all very nice and it was a really great experience!
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: An excellent appointment. They have a very professional, courteous, and friendly staff.
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Negative experience: I was told upon entry that my insurance with UCare did not cover their services in spite of saying so online. All I wanted was a cleaning because my prior UCare dentist was no longer in-network. But I was told I could not get a cleaning until I was examined. Then I was told I needed periodontil scaling costing $1500+. All I wanted was a cleaning!
Pat, we are sorry your visit did not live up to expectations. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. -The Customer Service Team
Negative experience: Would give no stars if I could. They did a quick exam, then hurried me to billing before proceeding. When they let me know the total cost, I literally got choked up knowing I couldn't afford it. I asked if medical insurance ever covered anything, and they told me they didn't take medical so they didn't know. Come to find out, not only do they take medical insurance, but they are listed as in network (and preferred even) on my health insurance. They are still send the bill that was $700 higher than quoted to collections, and have been no help. Do not go here unless you want to be scammed.
We’re so sorry to hear about the trouble you're having, Madison. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Fantastic experience: My dental assistant Drew was very positive during my visit. I can't wait to come back.
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Aspen Dental in Baxter is a great dental office! Becky does a fantastic job cleaning my teeth. I use to hate going to the dentist, now I don’t mind!
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Becky was amazing, very personable and friendly! The whole team got me in and out quickly without it feeling rushed.
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: Had a great experience here. Drew was very nice and helpful throughout the process. I definitely recommend coming here!
We’re so happy you had a great experience. Thanks for taking the time to share! Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates – The Customer Service Team
Fantastic experience: Very thorough and knowledgeable. Everyone was kind and welcoming. I have a new home for my dental care:)
Thanks for taking a moment to share your experience. We’re glad the team took great care of you! – The Customer Service Team
Positive experience: I’m a very anxious person and was so nervous to go in but once I finally did I was glad I did. Everyone is so respectful, kind and understanding. I’d like to go back again but the only ‘bad’ thing is I can’t really afford this dental office :(
Thank you for taking a moment to share your review. It’s nice to hear you had a positive experience. – The Customer Service Team
Positive experience: The process was easy didn't wait for long. All the staff I've encountered was super friendly and professional. I recommend Aspen Dental.
Thanks for the great rating! We’re glad you had a positive experience and will work to make your next visit even better. – The Customer Service Team
Negative experience: made an appointment for 9/5 at 7:30 am over the phone, show up at 7:15 am like I was told, no one is here, no one picks up the phone for 20 minutes and then I am told that my emergency appointment will need to be moved to another day with no time frame given on how long it'll be to reschedule because the don't even have a dentist in today
Andrew, we have passed your message along to the management team, so they can address your concerns. -The Customer Service Team
Negative experience: The dental hygienist and doctor were nice and attentive. I sat in a room for 30 minutes waiting, and it feels as though I may have been forgotten. I was informed during my exam that there were some areas we were going to keep an eye on, but was not informed I had a cavity. When checking out, I was told to schedule a follow up for my cleaning, and my filling. I was not aware I needed one. I was also asked to pay in advance for my service scheduled for next week. I have not encountered that before, and was not impressed by the lack of communication about my cavity.
Hello Britta, we’re sorry for any hesitation you’re experiencing. Our offices ask for an initial payment to help secure the time and resources needed to allow the doctor to confidently start working on your treatment plan. If you have additional questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
Fantastic experience: They were wonderful! Got my daughter in right away. They were so kind and great to work with.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Fantastic experience: Staff were professional and nice. Minimum wait times. Dr. Peet was excellent. New crown and no problems. Final bill was under estimated amount.
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I had a very terrific experience this morning at their dental office. Dr. Peet and the entire staff were so friendly, so warm and caring and very helpful. I would recommend this practice to anybody needing dental care.I am from out of the area and they took me right in and took care of my needs. Thank you so much
Thanks for sharing your experience. We are so happy the team took great care of you. – The Customer Service Team
Fantastic experience: Great experience, courteous and friendly front desk staff, and very kind Dr. Pete, will definitely be returning for future dental work.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: I had a terrific experience with Aspen Dental. Top notch care from start to finish. 10/10, I would highly recommend them for your dental needs!
We’re so happy the Aspen Dental team took great care of you. Thanks for sharing your experience! – The Customer Service Team
Fantastic experience: I had a great experience at Aspen! I have a lot of anxiety when it comes to appointments but they made me feel so comfortable and relaxed. 10/10 would recommend to anyone!
We’re so happy to hear this. Thanks for sharing your 5-star experience! – The Customer Service Team
Fantastic experience: I called in they got me in fixed my dentures with no problems. They fit great I’ll for sure go back! That was first time second time was ALOT MORE money they could of told me B4 they fixed it from $25.00 to $212.00 it’s a huge profil cause it to just as long to fix like first time.
Thank you for sharing. We’re so happy you had a 5-star experience! – The Customer Service Team
Negative experience: If I could leave 0 stars I would! I came to Aspen dental to get my wisdom teeth removed as there’s not many options around here. They weren’t straightforward with the cost of everything and it never made sense. when I had my procedure done originally they were gonna do all four then the day of procedure told me I only needed two removed. I was told I would be refunded for the cost of the other two teeth and then when I woke up from anesthesia, they told me that they had to use more sensitive, and that it washed the payment. They told me they wouldn’t charge me for an x-ray because they said they would accept my previous one and then charge me for X-rays. When I asked them for an itemized over the phone, someone told me it was “above their pay grade and was not able to do so.” Come to find out I had dual coverage that I was unaware of, but Aspen knew and charged both insurance companies. I STILL had to pay $1700 out of pocket To get two wisdom teeth removed. The cherry on top was I came in today on a Friday 05/16 to get the itemized printed off and they had the doors locked at 11:33 and they would not answer the phone even though it states they’re open until noon.
We’re so sorry to hear about the trouble you're having, Payton. We have a dedicated team that would be happy to help with billing concerns. Please reach out to them directly at 1-844-296-0187. -The Customer Service Team
Negative experience: I will never return to Aspen Dental,,,the service was terrible and I was pulling pieces of teeth from my gums for a month and a half after having 4 teeth pulled.I don't know how they can pull your teeth and give you dentures the same day,,that would be very painful.
We are sorry for any trouble you're having, Randy. Please reach out to our Customer Service team at 844-296-0187, so we can assist you. -The Customer Service Team
Negative experience: Very disappointed in this location, and have canceled all future interaction. Was seeing them twice a year for preventive care, and they messed up billing with insurance - taking over a year to contact me. Insurance is denying coverage due to lack of timeliness. Aspen blaming myself and insurance for their incompetence. One star is too generous.
We are sorry for any trouble you're having, Lorrie. We have passed your message along to the billing team, so they can address your concerns. -The Customer Service Team
Fantastic experience: It was my first appointment at Aspen and I have to say that each one of the staff members from the front desk to the Dr were amazing. Helpful and welcoming. I believe they did a great job and offer great advice and solutions. I recommend it 100%.
Thank you for sharing your experience. We’re glad the team took great care of you! – The Customer Service Team
Fantastic experience: I was greatly impressed with the Dentist. He listened to me about my needs and also my bad experience. The nurse was a little uptight at first as I am demanding on my needs and not needs as this is not a cheap adventure.
It’s so nice to hear you enjoyed your time with the team. Thanks for sharing! – The Customer Service Team
Fantastic experience: Great except I don't know what to do when they won't except payments. I need a lot of work done or I can die! What to do?? But otherwise they were great and dnlentist was so kind and friendly!
We're glad your experience has been positive with the Aspen Dental team. Stay connected with us on Instagram @AspenDental for smile tips, dental care insights, and the latest updates! – The Customer Service Team
Negative experience: I found the people to be very nice. The only problem I had was the push for new dentures. I went in to have my dentures relined and they would not do it. I'm a 73 year old veteran living on $1462. amonth and I told them I couldn't afford new dentures. I wonder if I wasn't worth there time or they just aren't capable to do the job. I'm not worrying about chewing food as I really would like to smile again. I haven't been able to do that in a long time and it's time for me to be able to smile again.
Hi Robert, we really appreciate you for taking a moment to share your feedback. It is truly our honor to help those who have served, and we’re sorry to hear you didn’t have a positive experience. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more. Also the Aspen Dental Savings Plan could be perfect for you. Save on dental services for one low annual fee, plus get free exams and X-rays at any participating office. You can find more info at https://bit.ly/49vXObL. -The Customer Service Team
Negative experience: I know that dental work is expensive but I felt they are on the high end with costs. When I had my cleaning done, the hygienist was a bit rough and a bit unprofessional with a couple of comments. The one dentist that I saw was a nice gentleman, but he too was rough. Ones mouth can only stretch so far before it hurts. Not impressed! Also.had to see an oral surgeon for a couple of issues, but when I had a treatment plan concern I was not treated very well. Felt like staff did not care about my concerns and I finally got it through to them that I wanted to talk to the surgeon about the treatment plan. I was told they would contact me but i never got a call back. Then had to be faced with rude and unprofessional comments from the dental assistant as well.
We're very disappointed to hear this, Mary. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Positive experience: A little pricey but the staff were really nice and professional. Kind of wish they had doors installed to each patient room. I'd like privacy when I visit the dentist and it's not a huge ask either.
We’re glad you had an overall positive experience. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences!
Positive experience: I am someone that has lots of anxiety about going to the dentist and they made it go very smooth even though I could not control my anxiety. They were very nice about it. My next appointment they’ll pull my teeth and I will be at ease because I’ll be sedated.
Thanks for the 4 stars! We’re committed to making each visit better than the last.
Negative experience: I’ve been rescheduled 6 times now for an EMERGENCY appointment. I paid a downpayment and I have waited over a month to be seen. They claimed to have called multiple times yet I have no voicemails or missed calls from them.
We are really sorry to hear this and can understand your frustrations, Gabe. This is not the experience we want for our patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Baxter, with an eye to improving patient experiences.
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